Staybridge Suites Detroit Utica

10/10

Exceptional

13 Apr 2026

Van

It was a great stay, great experience and was in one of the best locations, will book again. Thanks

Family

6/10

Pleasant

04 Apr 2026

Stefanie

My stay was fine. I won’t choose to stay at this establishment or brand again. When we arrived. The window to the room was open. The room is spacious however the tv installation is poorly thought out. It didn’t swivel. It sits on a wall between the windows with the bed on one side and the couch on the other without the ability to turn it either way. The dust on the nightstands and phone was thick and visible. Stains on the floor also very visible. It was very apparent that the facility was old and not professionally repaired or painted.
In summary the facility was clean enough to stay in once.

Partner

8/10

Excellent

01 Apr 2026

Carol M

We had a very nice stay. All was good. Would stay there again.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Tony

Wonderful hotel with great staff. The room was spacious and very clean

Family_with_children

8/10

Excellent

11 Mar 2026

Gabreale

The room was clean but had a strong smoke odor. I let the front desk know the morning of checkout and we comped 10%. Not much but at least it was something. The lady working the front desk the night I stayed was rude and passive aggressive. Unfortunately I didn’t get her name.

Family_with_children

6/10

Pleasant

10 Mar 2026

Andy

All good

10/10

Exceptional

08 Mar 2026

Alex

Excellent stay for the price!

Family_with_children

10/10

Exceptional

16 Feb 2026

Kenneth John

Amazing

6/10

Pleasant

06 Feb 2026

Autumn

Staff was very kind, helpful, and accommodating!
My room was a little disappointing. It seemed like the cleaning crew made the bed, swept the floor and left. The microwave and fridge handles were sticky and had fingerprints all over them, someone had splashed something on the wall that was never cleaned and a couple of the couch and chair cushions had cigarette burns and holes.
Not 100% sure I will stay there again.

6/10

Pleasant

12 Jan 2026

Keshia

Poor housekeeping services. I had to get clean towels from the front desk and

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Salah

Breakfast was great and everything was up to satisfactory

8/10

Excellent

07 Jan 2026

Nathan

Clean rooms but could use some TLC around the edges. Great responsive staff.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Pawllette

Perfection

10/10

Exceptional

30 Dec 2025

Jean

Clean room, comfy bed, good breakfast and wonderful staff

Leisure Partner

8/10

Excellent

28 Dec 2025

Deborah

Staff was amazing, breakfast was very good.

Leisure Family

10/10

Exceptional

28 Dec 2025

Michael

Check in was seamless and the staff was great

10/10

Exceptional

23 Dec 2025

Kenneth

Clean room and amazing staff

6/10

Pleasant

20 Dec 2025

Nicholas

The property seemed quite dated. Items I noticed:

- In the hallways, there were chunks of drywall on the corners by the elevator on the fall.
- In my room, 330, the mattress was worn down and lumpy,
- toilet seat was lose,
- the caulk around the tub was pealing/missing, looked like it was redone and done sloppy.
- Toilet made a noise the whole time I was there. - - The noise around my room was quite loud during the stay. Not sure if this room was near hvac room or what, but it was noticeable.
- Cabinet doors in the kitchenette seemed lose and not flush. One was just hanging on.
- some of the dishes and utensils were dirty/chipped
- stains were on the sheets

Aside from the wear and tear items I noticed, the stay went well. The breakfast was great and the staff in the kitchen was very pleasant each morning. The evening social is a nice offering, enjoyed the meals. The front desk girl was polite and attentive at check in, and someone was present at any time I came and went, always acknowledging the guests.

A fire alarm did go off at about 5am in the morning. Not sure what caused it, but there was no fire. Once that was determined, I was surprised the front desk night auditor couldn’t shut it off, but I get it’s most likely for safety reasons.

All and all, I gave an average rating due to the quality of the property and my room. The staff/amenities were excellent, but the property seemed dated and run down. And not taken care of very well.

Business Self

8/10

Excellent

12 Dec 2025

Sheila

The bathroom tub was dirty and the pant on the walls was chipping/warped. Other than that, everything else was pretty clean.

10/10

Exceptional

11 Dec 2025

Kathryn

Clean quiet.

8/10

Excellent

10 Dec 2025

Stefany

I love this hotel, I stayed twice for work. The second time though the out in a really gross room. Broken toliet and it smelled like toliet water lol.

10/10

Exceptional

05 Dec 2025

Bojan

all good

6/10

Pleasant

02 Dec 2025

Radmila

Stay was over Thanksgiving. Lobby was decorated and Christmas music was playing. Very charming. The staff are very friendly. Time for the property to update and refresh.

Leisure Family

6/10

Pleasant

27 Nov 2025

Tamia

The room was fine. I was charged an extra night that I didn’t authorize. Unfortunately, it’s thanksgiving and I will have to wait to see how the situation is resolved. However, there was a mishap on the property’s side when checking in and out. Verify your stay when you check in!

4/10

Poor

25 Nov 2025

Trace

Hotel is dated. When someone shuts a door to another room, the bed shakes. You can hear people easily on the elevator as well as people in the parking lot.

Self

4/10

Poor

24 Nov 2025

Megan

First thing, we stayed the night here before my wedding a couple years ago and my car was broken into and my things were stolen, we were parked right out front. Gave this hotel another chance with our family reunion in August 2025 because I like that the suites have a separate bedroom/living room. We received a noise complaint on a SATURDAY at 5pm. We have children and were just excited to see family that we hadn’t seen in a while. Front desk was very rude about the ordeal and told us that “people live at this hotel and have to work tomorrow” so apparently long term guests are valued more than short term guests. Would NOT recommend if you have children, wouldn’t want to piss off the residents with your laughter.

Leisure Family_with_children

10/10

Exceptional

11 Nov 2025

Joshua

Room great, breakfast was great, employees pleasent, overall a great stay at this Hotel

10/10

Exceptional

09 Nov 2025

Robert

The hotels and rooms were clean and the breakfast was good!

10/10

Exceptional

07 Nov 2025

Paul

Spacious suite. Great location. Accessible to many great restaurants, shopping etc

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

Glenda

Great stay! Will definitely book here again!

4/10

Poor

22 Oct 2025

Dominique

Room was very outdated. Paint was chipping off over walls and ceiling and bathroom doors. Shower tub is cracked. All three tvs didn’t work either. Room smelled like old dog wet dog and cigarette smoke.

Friends_and_family Family

4/10

Poor

21 Oct 2025

Elizabeth

Friendly staff, questionable cleanliness.

The staff at this location is very friendly & accommodating; however, the suites are in need of maintenance as well as a more thorough cleaning. When arriving at our suite we found random bits of cereal under the couch and under the ottomans in the common area. We also found change and a random assortment of towels in the living room tv stand drawers. The plates in the kitchen cabinet had bits of food and when we opened the dishwasher we found the previous guests’ dishes inside.

Front desk offered to move us to another suite, but we were only staying for 1 night and declined her offer. She also offered a 15% discount on our stay, but as we booked through hotels.com we needed to go through them to apply the discount. Apparently when hotels.com approached the hotel they refused.

The paint on the walls was chipping, and the soap/lotion dispenser in one of the rooms had fallen (or was ripped). The stand was sitting on the bathroom counter and no effort was done to either re-install the stand or repair the wall. The tv remote in the common area needed the batteries replaced and the ottoman in the common area had some pretty visible stains.

I can only imagine how rushed their cleaning and building repair staff must be to have overlooked so many issues in one suite and deem it appropriately clean to assign to a guest. I cannot emphasize enough how friendly and helpful their staff was, but it was clear they were RUSHING to get their job done.

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Janet

I like this place it was excellent i stayed there with family for two days and it was so comfortable abd it was so comforting and comfortable and the staff was friendly and i would definitely come again and the rooms felt like home and it was very clean

Family_with_children

10/10

Exceptional

11 Oct 2025

Cheyenne

Everything was absolutely wonderful

Leisure Family_with_children

6/10

Pleasant

07 Oct 2025

Katherine

Room was not clean, toilet seat not bolted, yet staff was attentive to address next day

Leisure Family

10/10

Exceptional

06 Oct 2025

Casey

Was a very friendly place to stay. Very beautiful

Partner

8/10

Excellent

29 Sep 2025

cheyenne

The hotel is chill and very quiet

Leisure Family

10/10

Exceptional

28 Sep 2025

James

This is s terrific Staybridge location. Great staff, clean and comfortable rooms, nice breakfast and a perfect location.

Business_and_leisure Partner

4/10

Poor

28 Sep 2025

Laura

Dark parking lot at night, not enough lights. People lurking around outside. First room assigned had a door that wouldn’t close or lock, second room smelled like mold and towels in the bathroom were damp on the shelf. Room was very outdated.

Leisure Family

10/10

Exceptional

14 Sep 2025

Vinita

Great staff, nice breakfast and clean room

Leisure Partner

10/10

Exceptional

04 Sep 2025

HUGO

Nice main entrance and nice swimning pool

Leisure Self

8/10

Excellent

31 Aug 2025

Lois

It was nice that the room had a kitchenette. The room was spacious & cozy. Would consider going back.

Leisure Partner

10/10

Exceptional

26 Aug 2025

Manaf

Loved it

6/10

Pleasant

23 Aug 2025

Richard

Much needed repairs in bathroom of our room. The door was wilted and had stains. The room wasn’t as clean as it could have been. They didn’t clean it for 2 days and had to keep asking for towels.

Family_with_children

10/10

Exceptional

21 Aug 2025

Arondae

Nice

Leisure

8/10

Excellent

17 Aug 2025

Nicole

Ok stay

The bed and furniture were comfortable. It’s nice to have option of a soft or firm pillow. The Tv remote was missing the back cover and didn’t work that well.room had some repairs around the shower area that looked a little sloppy,

Business

8/10

Excellent

11 Aug 2025

vicky

Nice roomy place. Had almost everything u need. Shower needs refill, alittle paint peel which didnt bither me, annd an old house smell but i was fine with it. Would stay again.

Leisure Family_with_children

6/10

Pleasant

04 Aug 2025

William

Honestly, the biggest issue with this property is that it is old and just not maintained very well. Mold (possibly black mold) on the bathroom ceiling. Peeling paint. Carpet worn & snagged. As much as we’ve enjoyed staying here, it is in desperate need of updating!! Additionally, the breakfast wasn’t as nice as last time we were there…the exact same thing was served every morning we were there. The oatmeal had several inches of water on top and even after stirring looked uncooked and unappealing.
The worse part was that our door didn’t close & lock when we left. We had to lift up on the door to get it to latch, which was not only inconvenient , but also a security issue. The staff was VERY nice and helpful, which is always a plus :)

Leisure

2/10

Poor

03 Aug 2025

Krystal

I booked the hotel through Travelocity and paid in advance-in full. My family and I were waiting for our townhome to be ready on the 8th. We checked into the hotel and immediately noticed that it did not look like the pics. It is outdated, smelly and dirty. The first room was not feasible because the patrons in the room next to ours had a dog that constantly barked. Thus, our room was changed. When we settled into the second room, my husband was taking a shower (the bathroom was dirty and the paint was peeling in the shower) when I noticed something flying around. There were bees everywhere! Yes, bees!! I took a quick video and went to the front desk to report it to the receptionist (who was extremely nonchalant). She began the process of putting us into another room and I asked to see it first. Upon entering the room, I could smell mold and mildew. However, at this point (10:45 pm), my family and I just wanted to get some sleep. My husband had to wake up at 2:30 am for work. We packed up to move into the third room when the reception met us at the elevator stating that the room was “out of service” and no other rooms were available. She told us that they were affiliated with the hotel (Courtyard) next door and we could start a reservation over there by paying upfront. Travelocity approved our refund which would take 7-10 days! We were basically homeless. The hotel refused to comp us that night at the Courtyard so we could sleep and figure the rest out in the am.

Business_and_leisure Family

10/10

Exceptional

01 Aug 2025

Kaitlyn

It was nice and quiet. The pool was a great amenity to the room. Staff was very considerate.

Leisure Family_with_children

10/10

Exceptional

27 Jul 2025

Mattie

My Second Time Staying with This Hotel I Brought back 10 girlfriend's and we had a blast Front Desk Stephon Such a Awesome Person always go above and beyond ❤️ Staff Great people This place attracts Beautiful people from all over Thanks Stay Bridge Utica Michigan

Leisure Family

8/10

Excellent

26 Jul 2025

Jacquie

A kitchen makes life easier, just wish the coffee maker worked , luckily there is coffee avaliable 24 hours a day in the lobby. Overall it fit our needs

Leisure Partner

10/10

Exceptional

19 Jul 2025

Laarnie

We are a family of 5 with young kids and the suite we had gave us the feeling of home away from home. We enjoyed our stay here.

Leisure Family_with_children

10/10

Exceptional

16 Jul 2025

Raven

Everything was great! I would go back!

Leisure Friends

6/10

Pleasant

16 Jul 2025

Jessica

It was okay but would not stay again but the staff are lovely

Family_with_children

6/10

Pleasant

30 Jun 2025

Verified traveler

Wish the room was cleaner and tv remote worked

Friends_and_family Family

10/10

Exceptional

29 Jun 2025

Jessica

Happy to do it again

2nd time I have stayed. Loved it. The staff is friendly and the breakfast is good.

Partner

8/10

Excellent

26 Jun 2025

Luis

Everything was good the only thing is that they need to replace the luggage Cart

Leisure Family_with_children

10/10

Exceptional

22 Jun 2025

Shana

Amazing place

Leisure Family

8/10

Excellent

21 Jun 2025

Katherine

Close to Optalis rehabilitation center where we are caring for family

6/10

Pleasant

16 Jun 2025

Verified traveler

The bathrooms are very run down with peeling paint and drywall. The furniture was so stained we had to cover it with towels and blankets. The living room furniture was sagging and uncomfortable. The hotel needs a serious update.

Friends_and_family Family

8/10

Excellent

14 Jun 2025

Verified traveler

Good place, good location

We stayed Thursday thru Wed. Our stay started off rocky but the hotel fixed it by getting us another room on Sunday. The night clerk could use more customer srvice training on how to handle room problems at check in. As mentioned she eventually got it, but it took some back and forth and involving 3rd party booking site. The hotel rooms are a good size, but worn down and needs alot of small repairs like door handles, knobs, cabinet doors, carpet could be replaced in some areas. There were no bugs...besides big spiders outside. The hotel breakfast and Ban (attendant)was awesome. Ban cuts fresh strawberries every morning. Front desk Stephan very helpful with things around town/detroit and Ad (Housekeeper from romania) so caring/talkative. All the guest were friendly and talkative.The location is not in detroit, but the drive in and out was fine. The location is near alot of restaurants and stores, which is very helpful with picky eaters. The outdoor pool was a great size at 5ft deep. Nice outdoor seating.
The parking was not that great. The back/side parking lots are very very dark. Parking fills up very fast at night. Overall clean, safe and close location for your getaway. I would stay again. If your a colder temp person shairing room with others bring a extra blanket/heavier pj's b/c the temp is hard to fit everybodys needs.

Friends_and_family Family

10/10

Exceptional

09 Jun 2025

Brittany

It was clean and the employees there was very nice, even when I called and said I was going to be running behind check in hours they work things out and I was able to still check in with no issues..

Leisure Family_with_children

10/10

Exceptional

09 Jun 2025

Sherry

I loved the spacious room with a separate bedroom and a full kitchen, the heated pool hot tub and grill area ! Best hot breakfast buffet ever! And free washers and dryers !
Amazing experience

Leisure Family

8/10

Excellent

06 Jun 2025

Maria

The hotel was a little bit outdated in the rooms and the shower bars seem like they were gonna fall off. Love the two bedroom suite that I had. Breakfast was pretty decent no powdered eggs. Nothing spectacular but definitely good. Staff was excellent. The air unit was loud and the people above us were extremely noisy. Really like that the laundry facilities are free to guests. Would definitely stay here again.

Leisure Partner

10/10

Exceptional

03 Jun 2025

Kimmiko

Great

Leisure Partner

8/10

Excellent

02 Jun 2025

Jowon

The breakfast and great service

10/10

Exceptional

02 Jun 2025

Deonta

Great

Friends_and_family Family

2/10

Poor

01 Jun 2025

Junaid

I wasn't happy with this hotel. It was quite dirty and did not meet up to the standards. The facility is quite worn down. I would not recommend this location to anyone.

Leisure Family

2/10

Poor

29 May 2025

Kim

The hotel was very dirty. We had to get a second room assigned because the first one was so bad. The second room we were given was also dirty, but better than the first.

Friends_and_family Friends

10/10

Exceptional

22 May 2025

Rickey

It was clean and staff was friendly

Business Self

10/10

Exceptional

20 May 2025

Douglas

Had a kitchen lots of room clean staff was friendly.

Leisure Partner

10/10

Exceptional

17 May 2025

Karla

The toilet in our bathroom was too close to the door and the door hit the toilet when it opened and closed. Other than this, the room is an excellent condition and clean.

Business_and_leisure Family

8/10

Excellent

05 May 2025

Brian

The hotel a little off the beaten path. My room was quiet.

Leisure Self

8/10

Excellent

04 May 2025

Troy

Bfast bar.

Leisure

10/10

Exceptional

03 May 2025

SIDNEY

Excellent hotel. Would like to see on the breakfast menu a variety of danish pastries and donuts from a authentic donut shop nearby

Leisure

10/10

Exceptional

02 May 2025

Cassidy

awesome

6/10

Pleasant

01 May 2025

Randi

Room was ok, Bed and Shower are old.

We picked this hotel because the photos looked nice, and it was the cheapest. The room was ok based on what I paid. The front desk staff were nice and friendly.
The kitchen in the room is nice.

Cons: The bed was way too soft and dips in like a hole when you lay in it. The bathroom has no fan and the shower is old. It was clean but because it's old it doesn't look nice or appealing. Breakfast in the morning was crowded at 7:30 am. The breakfast buffet space is too small for all the people trying to grab food. Food was not great. watery scrambled eggs, No bacon.

Partner

10/10

Exceptional

28 Apr 2025

Dakota

The room was clean, the breakfast was good, and the staff was very nice!

Leisure Partner

8/10

Excellent

27 Apr 2025

Tracy

Enjoyable and worked well for us!

Leisure Family

10/10

Exceptional

23 Apr 2025

Kyle

Always enjoyed a Staybridge.

Business

6/10

Pleasant

14 Apr 2025

Douglas

April 10 thru 14th stay

The bathroom wall paints is severely chipped in the shower .

3rd floor was extremely loud where my room was with nothing being done about it including banging on the walls and running thru the hallway.

Friends_and_family Family

10/10

Exceptional

11 Apr 2025

Jeremy

Great family trip

My stay was great the only thing I would say is that they may want to be more detailed in their cleaning

Friends_and_family Family

10/10

Exceptional

08 Apr 2025

Christina

Excellent stay

The staff, especially housekeeping was absolutely amazing. The breakfast was very satisfying and really offered everything you could possibly want. Thank you guys for such amazing hospitality.

10/10

Exceptional

29 Mar 2025

Susan

Sisters night out!

The hotel had really comfortable beds. It was perfect with the separation of the bedroom from the main living area and beautiful kitchen. The breakfast was by far the best I’ve ever had! They were continually checking and refilling and cleaning up any spills immediately! Everything was hot and fresh and the fruit, which is the one thing I love but is usually either not completely ripe or over ripe, was perfect! I’ve stayed at many hotels that offer breakfast and this one was by far the best! We can’t wait to come back in the summer as it was a little cold and weren’t able to enjoy the beautiful outside area that had grills and a nice pool.

Friends_and_family Family

10/10

Exceptional

22 Mar 2025

e

Love it

Business_and_leisure Family

8/10

Excellent

21 Mar 2025

Tanyelle

Not as clean (maybe caught on a bad day) and tubs are a little ran down but overall , it’s a spacious and comfortable hotel for an extended stay

Leisure Self

10/10

Exceptional

19 Mar 2025

Nicole

Nice

Leisure

10/10

Exceptional

15 Mar 2025

Lucas

Great breakfast, clean quiet rooms.

Leisure Family

10/10

Exceptional

14 Mar 2025

Soranikki Moton

Great location

Leisure Self

10/10

Exceptional

09 Mar 2025

Joyce

Home sweet Home

I was so excited about my stay because when I opened the door to my room, it welt so homely. It was comfortable, clean, quiet and relaxing. I definitely will make this establishment the only place I’ll visit when I’m out in Utica!!

Partner

8/10

Excellent

08 Mar 2025

farid

Good service

6/10

Pleasant

01 Mar 2025

Verified traveler

Misleading pics

It was so-so. Be aware that the pictures online are very misleading.