Name: Courtyard Detroit Utica
Address: 46000 Utica Park Blvd, Utica, 48315, US

4/10

Poor

19 Jul 2026

Doreen

Room smelt musty. Bathroom floor was very slippery. Faucet Handel in shower was down to your knees. Should offer free breakfast. Bed was terrible had a big dip in center. Was so uncomfortable. I was in town for my nieces wedding shower. And could not sleep. Lots of loud people. When you pay $288.00 for two nights. Bed should have been way better.

Partner

2/10

Poor

16 Jul 2026

James

Didn’t get to stay in my reserved room, tried to charge me 240 for a 140$ room

Friends

6/10

Pleasant

13 Jul 2026

Fiona

Great loaction

Family

2/10

Poor

09 Jul 2026

Eric

We booked a room at the hotel & when we arrived there was no power. We weren’t even able to speak to anyone. Now Marriott places blame on Expedia to refund us & Expedia refuses. Avoid both this property & this booking site.

Family_with_children

2/10

Poor

06 Jul 2026

Clayton

I was assigned a room that apparently had known TV issues since the repair guy attempted to come in at 9am the morning after I checked in, then never returned at any point during my stay to actually fix it. Front desk staff were constantly scrolling their personal phones rather than being present at the actual desk. Power outage during my stay only emphasized how unhelpful the staff was as they provided zero assistance.

Self

6/10

Pleasant

28 Jun 2026

Michelle

The room smelled musty and like smoke. Air conditioner was loud and could not sleep all night.

Family_with_children

6/10

Pleasant

21 Jun 2026

Kenneth

Staff acted like they hated their job and we did not get clean towels, and the coffee was not set up each morning at all.

Family

4/10

Poor

09 Jun 2026

Kymberleigh

We stayed 5 nights and asked multiple times to get our room cleaned, which it never did. The front desk was happy to give more towels, pillows and blankets. The tv went in and out as it pleased and the tub/shower barely drained. Our concerns continued to go unaddressed.

Family_with_children

10/10

Exceptional

06 Jun 2026

Martia

The staff was so welcoming

6/10

Pleasant

19 Apr 2026

Donna

The bar was not opened. They advertise Starbucks coffees but didn’t know how to make them. We didn’t try the breakfast food

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Christopher

Really clean rooms

Partner

2/10

Poor

13 Mar 2026

PETER

There was no breakfast because no one “showed up” and the front desk clerk was SLEEPING and I had to wake him up just to check out so my guest and I could go out for breakfast. And this is a MARRIOTT property??

This is why I don’t stay at The Red Roof Inn!!

8/10

Excellent

15 Feb 2026

Victor

Great fitness facility. Very comfortable beds, superb TV programming, and friendly staff. Markwon demonstrated customer service excellence!

10/10

Exceptional

03 Jan 2026

Keith

Breakfast was fresh, room comfy

Partner

6/10

Pleasant

29 Nov 2025

Gina

Unless I'm mistaken, there was no fridge and the couch was missing the back cushions

Leisure Friends

8/10

Excellent

17 Nov 2025

Brian

Staff super friendly and accommodating, especially Lefty

Leisure Partner

10/10

Exceptional

10 Nov 2025

Elvis Ray Tudor

Friendly staff and clean room.

10/10

Exceptional

01 Nov 2025

Ruth

Staff was very friendly and helpful.

10/10

Exceptional

19 Oct 2025

Taliah

Really enjoyed my stay, would love to stay here again!

Leisure Family

8/10

Excellent

13 Oct 2025

Brenda

it was a good stay

Leisure Family_with_children

4/10

Poor

30 Sep 2025

Linda

When we checked in the gentleman at the front desk asked if we would like our room cleaned each day. We replied yes and thanked him for this. When we returned on the next day the room had not been touched. So, the next morning as we were leaving, we told the people at the front desk, and they assured us that it would be taken care of. Upon return that day the room had indeed been properly attended to. When we returned the next day the room had not been touched. I spoke with the gentleman behind the desk and he said that they were moving slowly but would get to it -They did not. The next day the gentleman at the front desk told me that we were on the list for cleaning that day and it would absolutely get taken care of. It did not. We informed the gentleman as we were checking out that he was the one that had asked us if we would like our room cleaned each day and that it had only happened one day and that was due to our continual reminders and inquiries.
We also had an issue with the shower door. As we were taking a shower each day the shower door would slowly walk back open on its own - nearly 2 feet. We told them of that, and they said that they would have maintenance fix it. That happened each day and was finally fixed on the last day of our stay. Although the front desk appeared to be friendly and helpful the actions did not imply that they cared about these issues. The attitude was almost just \"sorry there is nothing we can do\". By far the most disappointing Marriott.

Business_and_leisure Family

6/10

Pleasant

21 Sep 2025

evangeline

Staff very friendly. But....
Many issues: Bathroom had no place to hang or put clothing- not even a hook to hang clothing to shower. There was no shelf to put items in the bathroom or shower area to add your own soap or shampoo.

Lighting was terrible in the rooms: few lamps and no overhead lighting.

No extra seating just to sit other than the bed and one desk chair

Had to go down to the desk to ask for more towels a second day even though on our way out in the morning we asked to have fresh towels delivered to our room.

If this was a true Marriott property: very disappointed.

Leisure Family

4/10

Poor

21 Sep 2025

Taila

I was disappointed first that I set an alarm to be up at 6:30 for breakfast from the Bistro and it wasn’t opened. I sat there at the bar / counter for about 10/15 minutes before asking the receptionist if it was going to open but he informed me they weren’t but he could make coffee. I’m pregnant so I was just looking to get oatmeal / fruit & berries. My room looked to be clean but there was a dirty washcloth in the shower / dried up on the soap bar.

Friends_and_family Family

4/10

Poor

19 Sep 2025

Tom

Keep this at the bottom of your options

The check-in was from a script, rambled like she didn't want to be there. I was told there would be house keeping service during my stay but I could request towels and linens if needed. The elevator was broken. House keeping did show up which I was not expecting and then waited for them to finish whole I walked around the neighborhood. The power went out on all the outlets the last night and my phone wasn't charging. So glad my alarm still went off to get up in time for my flight. The area is nice but you have wouldn't think of it based on the hotel.

Friends_and_family Friends

4/10

Poor

18 Aug 2025

Timothy

Elevator didn’t work. 3 floors of luggage hauling was a pain.
M53 truck noise was unbearable on 3rd floor.
Trucks with crazy loud brakes all night.

8/10

Excellent

04 Aug 2025

Frank

Will stay again!

Really nice place.
2 minor issues....water pressure in shower was low and bolt on toliet seat broke.
Otherwise very clean. Great price. Nice location.
Will stay again when in the area visiting daughter.

Partner

8/10

Excellent

04 Aug 2025

Heather

staff was amazing. Bistro restaurant had really great food!! Beds were comfortable and was very nice safe and quiet.

Leisure Partner

10/10

Exceptional

03 Aug 2025

Haywood

Very good hotel to stay at.

Leisure Family

6/10

Pleasant

18 Jul 2025

Pamela

Shower had lots of brown stains

Leisure Partner

8/10

Excellent

08 Jul 2025

Donald

Good location for me

Newer hotel convent location. 4 am fire alarm for no apparent reason wasn't helpful but I can't blame the hotel for that. Very clean but you need to request room service.

Self

10/10

Exceptional

29 Jun 2025

Manaizha

Great!

4/10

Poor

01 Jun 2025

Derek

Location and price were best parts but condition an attention to detail were not up to expectations for someting in the Marriott brand.

Leisure Family

10/10

Exceptional

22 May 2025

Jon

staff wonderful, pool delightful, room very average, but adequate and decent for price

Business

2/10

Poor

22 May 2025

Robert

Still waiting for my $50 refund

Leisure Family

10/10

Exceptional

21 May 2025

David

Comfortable bed and furniture. Slept well.

Leisure Family

6/10

Pleasant

04 May 2025

Davenna

Kids running up and down hall no security guard or personnel; front desk check in was rude; check out at 3 am clerk could not explain why there were charges on the bill

Leisure Family

2/10

Poor

19 Apr 2025

Makenzie

There was ants in my room

10/10

Exceptional

11 Apr 2025

Terreline

The showers need to be redone.

Leisure Partner

10/10

Exceptional

06 Apr 2025

Brendan

Very nice

Leisure Partner

2/10

Poor

28 Mar 2025

Verified traveler

The manager knew there were loud large parties smoking marijuana and playing music so loudly they went up to the rooms multiple times to quiet down , and they should of asked them to leave after 2:00am and the behavior did not stop. Then our toliet stopped working so we were forced to change rooms at 4:30am in the morning and the person on duty gave us their manager key that opens all rooms on that floor , it is such a security safety issue. Overall awful experience. It’s sad that management decided to do nothing to be helpful and in fact made our stay worse then it needed to be

Friends_and_family Family

10/10

Exceptional

22 Mar 2025

Juan

Great place

Business_and_leisure Partner

10/10

Exceptional

22 Mar 2025

Juan

Great place

Leisure Partner

10/10

Exceptional

21 Mar 2025

Hakim

Good

Business Family_with_children

2/10

Poor

03 Mar 2025

Mary

The staff was not friendly or very knowledgeable. The rooms were tiny and no drawers to put your clothing in. I will be looking for different accommodations next time.

Leisure Family

8/10

Excellent

17 Feb 2025

charity

Very nice room. Good location.

4/10

Poor

16 Feb 2025

Sara

Polite employees, but that is all!

The only thing going for this hotel was the pleasant nature of all of the employees! When we initially checked in, the staff member was having problems getting the computer system to work. Upon check into our room, there were stains all over the bathroom floor. I’m not sure if it was lack of cleaning or if they were permanent stains on the floor? Additionally, our room door would not latch closed. When we notified the front desk of this, they said there were no maintenance personnel on site for the evening. They promptly moved us to a new room. This room was adequate. part of the reason for our stay was to allow our kids to play in the pool. We only live 10 minutes from the hotel. The heater in the pool was also broken, so the pool was ice cold. My kids could not enjoy the pool because of this. lastly, there had been a large amount of snow in our area over the weekend. The parking lot was not at all plowed, nor was the walkway shoveled. This was pretty surprising as I assume this is a safety risk for customers entering and exiting the building. The dining amenities on the TV were also not up-to-date, a couple of the restaurants in the area that were listed had actually closed a while ago. Upon check out, we were not even asked how our stay was. Long story short, we do not plan to go back.

Friends_and_family Family

6/10

Pleasant

08 Feb 2025

Danielle

We were playing nearby for a tournament, was looking forward to feeding kids before we left. Was told breakfast would be ready at 6:30 when we checked in the night before. We went downstairs at 7:15 and the breakfast was not set up. This was on a Saturday morning.

8/10

Excellent

30 Dec 2024

Roy

Last minute good stay.

Was shopping in the area weather got really bad. Decided to stay somewhere close than taking a two hour drive through black ice. This was a good choice. Spacious quiet and clean.

Partner

10/10

Exceptional

18 Nov 2024

Deven

Great

10/10

Exceptional

14 Nov 2024

James

Very clean, newly renovated, helpful desk attendant. The Bistro!

Leisure Partner

2/10

Poor

11 Nov 2024

Cheryl

Hello
I booked my stay over 4 months ago. It was for a wedding. I booked a double queen for two nights. There were 2 adults and 2 children. The adults were not a couple. When we arrived, we were shown to a King bed room. I just thought it was a mistake, after all I booked it so long ago. I went downstairs and the person on duty said that the room I was in was the room I was assigned. Evidently between the time I booked my room and my stay, a girls hockey tournament was planned. I was told that the hotel was overbooked and I had to no choice but to accept it. I was informed I could speak to a manger the next day. So the next day I cleared some time to go an speak to a manager and was told it was because I used a 3rd party to book by stay. WHAT???? I received no heads up prior and no notification that I was not going to receive what I booked, and there was nothing on any of the documentation I had prior that my choices could not be honored. Your GM's solution, credit $25.00 to my room. WHAT???? for having to share a bed with another adult and a toddler?
On top of all this, there was only one (1) luggage cart for the whole hotel and the pool was so cold that even the kids would not get into it. I was given a room on the third floor and then the elevator broke. The hotel did not even communicate any information regarding the one and only elevator nor that one of the two staircases was blocked and could not be used. (fire hazard? ya think).
I don't know if all your rooms are bat

8/10

Excellent

15 Oct 2024

Annabell

Fred front desk was excellent.
Room 333 , toilet not working but we were given access to room 334. Awesome

Leisure Partner

10/10

Exceptional

08 Sep 2024

Carla

Pleasant check in with staff. Courteous and remembered me from previous visits. Assisted me with luggage in the building and to the room. Quiet, clean, excellent bed comfort, room temperature perfect.

Leisure Partner

4/10

Poor

08 Sep 2024

Ashley

Hotel served the purpose to sleep and close to everything else but that’s it. Pool was out of service, floors had crumbs everywhere, bedding for the pullout couch smelled so had to get new, toilet ran all night, guy who checked in basically was like a robot checking us in telling me what he couldn’t do. I would never stay here again.

Leisure Family_with_children

2/10

Poor

08 Sep 2024

Verified traveler

Do not go here

We went to the room and it had a strong smell of chemicals mixed with cat urine. After going to the help desk they transferred us to another room. That room was the same. After about 10 minutes our chests were burning. We ended up leaving and going to another hotel.

The overall condition of the hotel was a step up from a motel 6 so not great. I would never recommend anyone staying here

Friends_and_family Family

10/10

Exceptional

26 Aug 2024

Richard

Situated in quiet residential neighbourhood. Great staff , would definitely come back !

Leisure Partner

2/10

Poor

25 Aug 2024

Dahlia

….

Business_and_leisure Family

6/10

Pleasant

23 Aug 2024

Dahlia

Noisy

6/10

Pleasant

20 Aug 2024

Michael

No free coffee in the lobby. They sold starbucks.

Leisure Self

2/10

Poor

11 Aug 2024

Joe

My daughter and I went to our room after check in on the second floor. Upon getting off the elevator the hallway wreaked of pot. Once in our room I even cracked the window to air it out but it did not leave. I requested another room and was given one which in turn had no toilet paper or sheets for requested sofa bed. Finally a chance to take my daughter to the pool but that was even short lived because an unruly family showed up and did nothing but cause havoc in the pool. It was so unbelievably loud and kids literally running all over us and jumping in the pool that we had to leave. I normally never complain and have been a million places, we just wanted a nice evening out prior to school and was absolutely disgusted. Not to mention how dirty the gym was. !!!!!!

Leisure Family

10/10

Exceptional

04 Aug 2024

Breanne

Service was great and very clean!

Partner

10/10

Exceptional

02 Aug 2024

Nikole

Great service

Leisure Family

10/10

Exceptional

21 Jul 2024

Jessica

Fred makes this Courtyard awesome.

After the first hotel I made a reservation at called and stated tyey had no rooms I was a little frazzled. We get to the Courtyard and front desk worker, Fred is amazing. He talks to us as we check-in, asks about our visit to The Reptirium after we get back from that, gets my son blankets for the sofa bed. All around amazing man. Super friendly and im glad hes the face of the 5pm check-in.

Friends_and_family Family

4/10

Poor

15 Jul 2024

Francesco

Bathrooms dirty. Old moldy pics hung up. Plugs didn’t work. No ironing board

Business_and_leisure

6/10

Pleasant

14 Jul 2024

Dina

Property was clean and wonderful staff service.
Lobby had no AC not sure whether it was being fixed but it sure was hot.
After travelling for 4 hours and visiting family, when got to the room as I open the sofa bed it had no bed sheet on nor did the room had any extra bed sheets or blanket for us to use the sofa bed so had to go down to get those. Kids were super tired so had to prepare the sofa bed for them which took awhile. Also outside by the parking area its very dark not a single light in the parking lot. Had to use flash light from phone to see.

Leisure Family_with_children

10/10

Exceptional

13 Jul 2024

Charles

The cleanliness of the place, service desk was helpful & polite with my needs.

Leisure Partner

8/10

Excellent

26 Jun 2024

Dennis

Attractive facility at a reasonable price.
Pool had a film on walls. Fitness room had pile of dead bugs. Room toilet had not been cleaned and stain on bed skirt. AC was on super low string and got carpet wet

Leisure Family

2/10

Poor

10 Jun 2024

Prenta

God help
This place

Friends_and_family Family

6/10

Pleasant

07 Jun 2024

David

Fred at reception

First room we had TV didnt work, Fred at reception had a look couldnt fix it and offered us another room, this guy from check in to departure was first class.
Rooms are pretty tired looking decoration wise including the bathroom / shower.
Place overall is clean and tidy. Value for money on the whole i guess so.

Friends_and_family Family

4/10

Poor

02 Jun 2024

Frenchette

Mold in shower. On curtains. I didn’t take a shower due to the mold

Partner

10/10

Exceptional

28 Apr 2024

Fabio

Easy check-in, indoor pool, lnside Starbucks coffee with breakfast and amazing staff

Leisure Family

10/10

Exceptional

20 Apr 2024

Virginia

Tammy was amazing. We had an incident and she took control and fixed the issue

Leisure Family_with_children

6/10

Pleasant

12 Apr 2024

Patricia

The showerhead was improperly installed so it leaks and does not work properly.
The outlet by the sink does not work. Tried to reset it by utilizing the GFCI reset bottoms but that did not work. Someone needs to look at it.
The wallpaper in the far-left corner of the room is piling up and rippling. Looks like possible water damage.

Business Self

2/10

Poor

09 Apr 2024

Janeth

Poor service and no bath towels!!!!

Stayed 7 nights. Never had any housekeeping come. We threw away our own trash from baskets. 7 nights without new linens or towels The hand soap at sink was so thin that it immediately broke and parts washed down drain
The GFI electric sockets at sink were broken and would not reset
Begged for new towels. “We ran out” were the words from front desk. Given 6 hand towels for the 2 of us to shower
Given pool towels (blue stripe) next day as “we ran out”
Came back yesterday at 430pm. My sister had died The Starbucks/restaurant was dark. Asked at desk what’s up
We were told there was a funeral the next day and restaurant was closed until further notice.

I have NOT had such poor service even in lesser hotel/motels. Will not be coming back to Marriott any time soon

Friends_and_family Family

4/10

Poor

03 Mar 2024

Mihai

Very noisy. Rood receptionist in the afternoon. I was charged for high speed internet, although I'am a Marriott Gold member.

Business Self

10/10

Exceptional

22 Feb 2024

Randi

Housekeeping was very polite and generous. The front desk was very polite and helpful as well. The room was very clean. Will book again.

Leisure

10/10

Exceptional

18 Feb 2024

Latonya

Very nice hotel check was easy young man’s at front desk very nice and very helpful

Friends_and_family Family

2/10

Poor

02 Feb 2024

Kimberly

There was no heat in the room because the thermostat did not work. The refrigerator was broken and had a foul odor. Management never took my call to rectify the issue

Leisure Self

8/10

Excellent

05 Nov 2023

Sara

As we sat visiting with friends in the lounge area, two staff members got into a yelling fight, swearing at one another. It was very unprofessional.
Also, the internet did not work, it would connect but show there were no open networks.

Leisure Family

6/10

Pleasant

22 Oct 2023

Paul

Nothing

Leisure Partner

2/10

Poor

02 Oct 2023

Verified traveler

This hotel needs to imply new policies for guests who think it's okay to be extremely noisy the entire night. I couldn't sleep at all with the constant noise coming from the third floor above my room. It sounded so loud and even after calling the front desk and complaining of the noise, nothing was done. The tv in my room never worked at all. The cable box was unplugged and reset and the tv still said \"no signal\". The front desk was no help for either of these issues. Also, the next morning while taking a shower, the fire alarm went off and it was super inconvenient to have to rush to finish my shower for no reason. The elevator definitely needs to be updated because it seems like it's on its last leg and will break down at any given moment. For the price of the rooms, you would think you would be getting something worth your money. This hotel definitely needs to work on several areas before they charge the price they do. Terrible visit and even after letting the staff know of these issues I encountered, nothing was done to rectify the situation.

Leisure Friends

2/10

Poor

30 Sep 2023

Mustafa

Very dry smell very bad

8/10

Excellent

25 Sep 2023

james

Very quiet clean and convenient location. I was not happy that the Starbucks location inside the hotel was closed before nine o’clock.

Leisure Partner

2/10

Poor

16 Sep 2023

Thomas

Housekeeping missed our room first night, had to go to the desk to get clean towels. Bathroom per 1980, exhaust fan loudest I ever heard, was not a typical Marriott, not a pleasant stay.

Leisure Family

2/10

Poor

12 Sep 2023

Niranjan

This is a run down property. Managers doesn't care about your experience. All the 5 star reviews are paid. Avoid this property.

Leisure Family

2/10

Poor

09 Sep 2023

Eric

Disgusting room

It was terrible dirty stinky the facilities didn’t even work in the room !

Business

6/10

Pleasant

05 Sep 2023

James

Mold in bathroom. They came and cleared it

Leisure Partner

4/10

Poor

03 Sep 2023

Alison

Staff not very happy. Dirty towels left in room from previous guests, wallpaper falling off every wall in tool, smoke detector hanging from wires in hallway this was a dump for a Marriott

Leisure Family

2/10

Poor

02 Sep 2023

Francesco

The room was filthy. Used bar of soap on the shower. Pillow cases inside. That tells me they didn’t change. They just flipped them. Conditioner bootle didn’t even give a dime size. Which tells me they didn’t replace. One bar of soap ? Shower yes. . Never again !

10/10

Exceptional

01 Sep 2023

Jose

Rooms are as updated as they’re advertised to be. Great staff.

Leisure Partner

4/10

Poor

25 Aug 2023

Michael

Mattress was old, shower was plugged and you had to pay for coffee for two hours then it was free. Place sucked!

Leisure Family

4/10

Poor

15 Aug 2023

Verified traveler

Some people at the desk were Rude
Cleaning people arguing in the hall while customers walking by
Run out of most beer most wine and hardly any dinner options
Couldn’t give me change for the washer and dryer I was told it’s my responsibility to have it

Business

2/10

Poor

07 Aug 2023

Karen

I don’t think I’ve ever seen a Marriott this dirty in my life. I’m surprised management hasn’t done anything. The rooms and carpets weren’t even vacuumed (there was hair still on the floor from whoever was there prior), AC unit was FILLED with dust and dirt so I couldn’t even turn it on, the window screen has massive holes in it so I couldn’t open up the window unless I wanted to get eaten by bugs, the room was never made even if asked, when asked for extra towels they were put on the FLOOR in the hallway by the door (honestly this was beyond surprising), I could go on. The service was dismissive and strange to be honest, no hospitality what so ever.

I have a family member who lives near by and next time we visit them we will never ever stay here again. I suggest you don’t either.

Leisure

8/10

Excellent

18 Jul 2023

Samantha

Decent hitel. A little confusing to get to. Surrounded by many restaurants and other rhjngs to do. Room smelled a little musty/mildew like.

Partner

4/10

Poor

17 Jul 2023

Brad

Looked like a nice room, except...

I first found a long black hair on the sink, but I'm pretty forgiving about this stuff. It happens. Then I found another long black hair on the nightstand. At this point I'm not thrilled. Definitely not my own hair as I have short, lighter hair. Then I stepped in a PUDDLE on the carpet at the end of one of the beds. At first I couldn't believe it, so I checked the spot again thinking it couldn't possibly be an unknown liquid...and now my foot is soaked. The rest of the floor was filthy. I didn't get into my room til 1am and just wanted to unwind from a long day, and I'm not the type of person who \"demands\" or even requests a new room over this type of stuff...so as gross as it was, I let it go, but couldn't wait to leave. When I did leave in the morning, I found ANOTHER long black hair caked to my shorts. Breakfast wasn't complimentary. WiFi was super spotty. I can easily let one or two of these things go, especially if this were a budget hotel, but wow...so many disappointing and gross things really racked up for such a short stay.

Business

10/10

Exceptional

16 Jul 2023

Visar

Very close to

10/10

Exceptional

14 Jul 2023

Joseph Edward

Excellent place for an efficient business or personal trip

Leisure

2/10

Poor

29 Jun 2023

Sarah

The room smells really bad. The property was not clean and found many insects in there. Never staying there again

Leisure Family

8/10

Excellent

11 Jun 2023

Verified traveler

Hardly slept thursday night....traffic noise from interstate traffic was horrible. The fladhing light on the smoke alarm was very annoying. Other than that. Everything else was great!

Partner

4/10

Poor

10 Jun 2023

Minda

The pool never had any towels… The bathtub in our room 211 had two gouges in it… The hotel elevator had filthy, dirty carpet… And there was no complimentary breakfast… Most hotels for the price of what you charge for a room offered a complementary breakfast

Leisure Family