Name: Verona Maison
Address: Via Circonvallazione Alfredo Oriani 10, Verona, 37122, IT

4/10

Poor

26 May 2026

James

We were disappointed with our stay at Verona Maison. We were having connectivity issues through our stay in Italy. We were unable to respond to the owner regarding our arrival time until the morning of our arrival day and then only by phone. The owner was upset with us because he had to come to the property to let us in. We ascended to the 4th floor to enter the apartment. The elevator was extremely small. The owner let us in and showed us to our room. The room was clean but small and very dimly lit. There was only one electrical outlet in the room. The bathroom light above the mirror didn’t work so getting ready the next morning was difficult. Their website is very misleading. There was no breakfast and no service.
I would never stay there again. One out of five stars.

Partner

8/10

Excellent

24 May 2026

Yihwen

Travelers need to have a good internet to get in the room.

Partner

6/10

Pleasant

10 May 2026

Paul

Not sure if this should more accurately be described ass a hostel.
Shared bathroom with a cracked shower tray and a very slow drain meant water everywhere.
Only 2 plugs to take uk adaptor were in kitchen and shower!
Kitchen was available to use, but no cleaning materials and virtually all crockery and cutlery sitting dirty in dishwasher
Bit difficult to get in, have to go to email. Find the link, wait for it to load then tap to open gate or door. So make sure you have a package on your phone.
Nice and easy from station, not too far to walk to centre of town

Partner

8/10

Excellent

14 Apr 2026

Mia

Very good location, about a 8 minute walk to the colosseum.

You need access to the internet to gain access to the apartment.

Partner

8/10

Excellent

10 May 2025

jonathan

This is an auto-check-in shared appartement including kitchen and salon and balcony that is quite well maintained. There are three rooms with one shared bathroom + one suite with bathroom. I have not seen staff on site other than cleaning in the day. Near train station.

First experience like this, and I’m happy with it, plus price was quite cheap 👍.

Business

6/10

Pleasant

06 May 2025

Diego

Great location. Shared bathroom with other guests was a negative for us for the cost. But overall it served the purpose for proximity to train

Leisure Family

4/10

Poor

22 Nov 2024

Liceth

It’s very scary because the lights sometimes worked. I thought it was going to be a shared restroom with another room well the restroom was out in the open and anyone could use it so it’s not just another room but the whole house. The decorations are outdated and there was dust in the lamps and other places you can tell they barely clean just so it looks like “new” but don’t actually deep clean. My room smelled like smoke even tho it’s strictly prohibited (I have asthma so this was an issue with me) not sure if someone in the house was doing it or neighbors.

Leisure Self

6/10

Pleasant

16 Jun 2024

John

Elevator broken and was nit fixed. Luggage have to be moved down from 4th floor.

Friends_and_family Friends

10/10

Exceptional

17 Sep 2023

Sergiy

Very comfortable place to stay in Verona. Walkable distance to all famous places.
Very clean. Quest. Safe.
Make sure you have smartphone with internet in order to check in and open all doors. If you don’t have it it’s impossible to get inside the apartment.
Otherwise everything was excellent.

Leisure Family

2/10

Poor

15 Sep 2023

Sergey

The owner of this property is a dishonest person. He advertise it as a bed and breakfast, but upon arrival we find out that it's a hostel with four rooms sharing one bathroom and a shower. The pictures that is provided by the owner of this property on Expedia is fake, in reality it is very sad looking place. When I asked the owner why he is misrepresent this property on Expedia he said that if wed don't like it it's our problem. We had no choice but to leave this nightmare. Very rude and arrogant person. Avoid at all the cost!

Leisure Family

8/10

Excellent

23 Aug 2021

Christy

Andre who met us at check in was excellent - gave us a good background to the city and explained things well. The shared bathroom had leaking taps and was a problem when the two rooms sharing both got up at same time. Restrictions on the use of the kitchen and the lack of a breakfast were disappointing.

Leisure Partner

4/10

Poor

07 Jul 2019

Chanisda

Hard to find parking and dirty bed room

No parking, you will need to find your street parking and must leave before 8:00AM, if otherwise you will get a traffic ticket .

Need to pay attention on their instruction that we couldn’t check In after 8:00 PM , if otherwise you will need to let them know 48 hours in advance or begging them to let us check in.

We found dirty clothes in the closet which is stink !!!! The floor in the bed room is so dirty,

Picture on advertising looks presentable but in reallity it is old and dirty stink

Family

6/10

Pleasant

24 Jun 2019

grant

Stupid old fool!?

I made an error and booked this accommodation for the wrong night. I arrived in Verona on Thursday but had booked for the following night - my fault entirely. I asked the Maison if they could move the booking forward a day but they had no availability. Hotel.com asked the Maison whether they would be kind enough to refund my monies given i was not taking up their services but they refused, which they were entitled to do, but was it the right thing to do - did they enhance their customer service profile? Will I tell everyone that when I had a problem, when customer service is really tested, did they put their customer first? I have my view but yours may be different? Business is business after all !

Partner

10/10

Exceptional

06 Jun 2018

Verified traveler

It was a lovely experience... the host was beyond accomodating and kind.

8/10

Excellent

12 Apr 2018

Verified traveler

It was cool, thank you! We enjoyed our stay and the city is great!

4/10

Poor

09 Sep 2017

angelina

Fabulous location, pity about the staff

Stayed here after it was recommended by friends and will now tell everyone to avoid it! As soon as we were assigned our room, we were told the aircon had stopped working that morning and because it was the weekend, it would take at least 3 days for repairs. My husband noticed a thick film of dirt and dust above the aircon. He commented that the filters need to be cleaned annually. The man got defensive, but begrudgingly returned with a ladder and vacuum cleaner. We helped move the bed and he was able to remove the dust. Guess what? The aircon worked again! I have since read reviews and back in June, someone complained the aircon was not working!! It was unbearably hot and there was no way anyone could have slept there without aircon. We asked for a map to help us get around, he said there were none- just download the app- I told him we didn't know how and he just ignored us. Another issue was breakfast. This is a bed and breakfast, but the man was very adamant that the breakfast provided was to be shared by all guests. There was plenty of food when we checked in, by next morning, there was hardly any food left. It was not replenished. On the last morning we were the only guests there and when we went to have breakfast, all we found was dry bread slices and cream cheese triangles in the fridge. All other food had disappeared. We searched cupboards and eventually found a basket in the oven with 2 pastries in it. To be treated this way was very upsetting and disappointing!

4/10

Poor

14 Aug 2017

Evy

Cosy room, but horrible service

The B&B is cozy, but we got an angry e-mail to ask when we are arriving because \"THEY ARE NOT A HOTEL\", as we arrive the welcome is nice, but for 95 euro per night I don't want to share a bathroom. The room is nice, we had a small balcony. The day we left we didn't have any breakfast, because they just did not refill it from the night before. No coffee, no cheese, no pastries. We left without anybody there and we had to wait for a neighbour to let us out. For 95 euro per night you expect some service, and there was none. The lady also didn't speak any English. Like zero. So all the explanations were done with gestures while her screaming daughter sat beside her.

Partner

10/10

Exceptional

11 Jul 2016

Verified traveler

Opera in Verona

Only there for one night. Ten minute walk to the Arena which was very easy

8/10

Excellent

14 Jul 2026

Wlisses

Localização bom próximo ao terminal ferroviário e paradas de ônibus.

Partner

6/10

Pleasant

14 Jul 2026

Wlisses

Apartamento com boa localização próximos aos terminal ferroviário e paradas de ônibus.

Partner

8/10

Excellent

12 May 2026

raffaele

comodo (vicinissimo alla stazione), silenzioso, confortevole

Self

10/10

Exceptional

11 May 2026

Roberta

Ótimo espaço! Ótima localização!

10/10

Exceptional

27 Apr 2026

Kyle

Super nice place definitely worth the money!

10/10

Exceptional

30 Mar 2026

Giacomo

La mia breve visita a Verona con la mia ragazza è stata piacevole, anche grazie al fatto che ho scelto come alloggio Verona Maison. L'alloggio é vicinissimo alla stazione e lo rende una scelta molto strategica per brevi soggiorni turistici. Il personale è stato gentile e molto disponibile, non solo perché è riuscito a darci la possibilità di fare un check-in anticipato, ma addirittura di poter lasciare le borse nell'alloggio dopo il check-out in modo da permettermi di visitare Verona durante il pomeriggio. La stanza in cui ho soggiornato è quella con il bagno in camera, le pareti sono spesse e riescono ad isolare bene dai rumori esterni, il bagno è eccellente e ben pulito, la camera da letto ha un comodo letto matrimoniale. L'ambiente presenta segni d'uso ma non ne compromettono la fruibilità o l'accoglienza. Se tornerò a Verona sicuramente so dove rivolgermi.

Partner

10/10

Exceptional

07 Oct 2025

Valeria

Buena ubicación

2/10

Poor

24 Nov 2024

Silvia

Terrible.

Desagreable interaction avec le propriétaire. Odeurs terribles dans la maison (vomi dans ma chambre, fume dans la hall). 1 salle de bains pour 4 chambres (de 1 jusqu'à 3 personnes) (pour 7 personnes !!!).
Parking pas available
Avec Online check in link jai recu des spams

Friends_and_family Family

6/10

Pleasant

11 Jul 2024

Laura

Helt grei

Man får det man betaler for... verken mer eller mindre. Fin lokasjon ift togstasjon i Verona, det gjorde det enkelt å komme seg til og fra selv med koffert uten å måtte bestille taxi.

Self

8/10

Excellent

08 May 2023

Debora

It’s located near the railways station and 10/15 minutes walk from piazza Bra (arena), the only fly in the ointment is that this flat is located near a busy road so it is a bit noisy.

Leisure Partner

8/10

Excellent

01 Oct 2021

Massimo

Camera ma niente bagno

Camera bella, tranquilla e pulita. Vicino alla stazione e al centro, raggiungibili a piedi.
Unico svantaggio: il bagno in comune, che rende il prezzo della camera caro.

Business

4/10

Poor

13 Sep 2020

Tobias

Hotel ok, service terrible

The contact person was very impolite and the checkin very difficult.

Partner

8/10

Excellent

11 Nov 2019

Verified traveler

Peccato un bagno solo a disposizione delle 3/4 stanze. Però pulito e confortevole tutto

Leisure Family

8/10

Excellent

28 Oct 2019

areli

El lugar esta bien cuidado, el que me recibió es un poco serio pero buena onda, lan habitacion está bien, pero la cama rechina mucho y el colchón necesita cambio, por lo demás está bien.

2/10

Poor

28 Jul 2019

Verified traveler

Achtung!!!
Dieses ist ein Fakehotel.
Wir haben uns einen Wolf gesucht. Zweimal um den Häuserblock gegangen, mehrere Passanten nach diesem Hotel gefragt. Niemand kanntes dieses Hotel, bzw wusste wo es sein sollte.
Finger weg!

Leisure Partner

6/10

Pleasant

21 Jul 2019

Noah

Der Check In war wirklich problemlos hier würden wir 9/10 Punkten geben. Der Gastgeber hat uns auf einer Karte gleich alle wichtigen Sehenswürdigkeiten gezeigt. Das Zimmer ist ausreichend und das eigene Bad recht modern, dennoch ist die Ausstattung ziemlich in die Jahre gekommen und der Abfluss der Dusche läuft nicht ab. Das Frühstück ist leider nicht ausreichend! Es gibt lediglich Toast, eine Sorte Käse und eine Sorte Wurst. Außerdem noch Marmelade und Müsli. Uns persönlich fehlte Obst und Gemüse und vielleicht noch eine Alternative zum Aufschnitt. Wir haben für 3 Nächte 400€ gezahlt und sind aus anderen EU Ländern für den Preis mehr gewohnt (bezieht sich hauptsächlich auf das Frühstück). Wer auf das Frühstück vielleicht nicht so viel wert legt, kann die Unterkunft auf jeden Fall buchen. Die Lage war wirklich optimal. Man ist in gut 7 Minuten an der Arena und somit im Zentrum. Wir hatten einen tollen Aufenthalt und lieben Verona als Stadt :)

Leisure

8/10

Excellent

28 Jun 2019

Jose manuel

Ubicazione perfetta per un Week end a Verona

Abbiamo assistito con mia moglie all'opera Aida presso l'Arena e quindi l'ubicazione del B&B è ideale. Un po' perplessi lascia la necessità d'appuntamento per il check in, soprattutto se si deve poi attendere. La colazione migliorabile, senza considerare l'inconveniente alla macchina del caffe. iniziare una giornata senza un buon caffe corroborante soprattutto se si è andati a letto tardi ( lo spettacolo è finito verso le 01.30)è auspicabile, ma immagino sia un caso. Nel complesso positivo, parcheggio pubblico nelle vicinanze free dopo le 20.00 .

Partner

8/10

Excellent

20 Jun 2019

Araceli

El lugar es muy bonito. Quiza el único detalle es que el baño es compartido con otras habitaciones y que no hacen limpieza diario. También, al no contar con recepción debes estar al pendiente para poder hacer el check in

Family

10/10

Exceptional

25 Apr 2019

Verified traveler

Todo muy bien, el lugar muy limpio, tal cual la Foto

Leisure Self

8/10

Excellent

16 Dec 2018

Verified traveler

Camera pulita, vicino al centro della città, raggiungibile comodamente a piedi.