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The White Hart Arkells Pub Group

Basingstoke · United Kingdom

The Square Whitchurch England Rg28 7DnView location

7.8/10Very good471 Reviews
Cleanliness8.0/108.0
Service8.6/108.6
Comfort7.4/107.4
Condition7.2/107.2
Location8.2/108.2
Neighborhood8.0/108.0
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The White Hart Arkells Pub Group

With a stay at The White Hart Arkells Pub Group in Whitchurch, you'll be minutes from Whitchurch Silk Mill and close to Bombay Sapphire Distillery. This 4-star property is within the vicinity of St Mary's Church and Finkley Down Farm. Free self parking is available onsite.

At The White Hart Arkells Pub Group, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee. Make yourself at home in one of the 12 guestrooms.

Read more about this hotelShow less

Located in Whitchurch, The White Hart Arkells Pub Group is within a 15-minute drive of Highclere Castle and South Downs National Park. This hotel is 12.8 mi (20.6 km) from Winchester Cathedral and 0.1 mi (0.2 km) from Whitchurch Silk Mill.

Make yourself at home in one of the 12 guestrooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Non-smoking
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Car recommended Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • A car is recommended for transportation to and from this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Whitchurch Silk Mill 0.2 km / 0.1 mi
River Test 0.2 km / 0.1 mi
North Wessex Downs 1.3 km / 0.8 mi
Bombay Sapphire Distillery 3.3 km / 2.1 mi
St Mary's Church 6.1 km / 3.8 mi
Forest Edge Kart Club 7.8 km / 4.8 mi
Finkley Down Farm 9.7 km / 6 mi
Andover Museum and Museum of the Iron Age 11.4 km / 7.1 mi
Andover Leisure Centre 12.2 km / 7.6 mi
The Lights Theatre 12.4 km / 7.7 mi
Anton Lakes Nature Reserve 12.7 km / 7.9 mi
Highclere Castle 13 km / 8.1 mi
Sandham Memorial Chapel 13.7 km / 8.5 mi
Charlton Lakeside Leisure Centre 14.2 km / 8.8 mi
Longstock Park 16.3 km / 10.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 12
  • hotel
  • Car park
  • Wi-fi
  • Restaurant
  • Banquet hall
  • Meeting room
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    The White Hart Arkells Pub Group

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    The White Hart Arkells Pub Group

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    The White Hart Arkells Pub Group

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    The White Hart Arkells Pub Group

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    The White Hart Arkells Pub Group

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    The White Hart Arkells Pub Group

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The White Hart Arkells Pub Group

7.8
Very good
471 Reviews
Cleanliness
8.0 /10
Service
8.6 /10
Comfort
7.4 /10
Condition
7.2 /10
Location
8.2 /10
Neighborhood
8.0 /10
Amenities
7.8 /10
100 reviews shown
8/10
Excellent
16 Jul 2026
Lynne
It was great quite outdated but clean except for fan, it waa ao hot and needed the fan cleaning apart from that all happy with our stay over
Partner
4/10
Poor
12 Jul 2026
Josephine
Rooms were dusty and carpets could do with good clean.
Friends_and_family Family
6/10
Pleasant
09 Jul 2026
Andy
Small but basic room, but quite comfortable (apart from the heat!). Room was completely boiling at all times - mad more difficult that you can't really open the window full, nor the door due to the position of the room. They provided a fan, which just pushed hot air around...
In normal conditions, this is quite a comfortable hotel, but if its going to be hot - suggest you find somewhere with aircon.
Self
10/10
Exceptional
30 Jun 2026
Christian
Great place with my highly recommended Blue Ginger Indian restaurant nearby.
Self
8/10
Excellent
21 Jun 2026
Anne
Staff were very friendly & helpful, room was well appointed although a little tired, food service excellent, standard pub style food with good size portion portions, would stay again
Partner
10/10
Exceptional
14 Jun 2026
Stuart
Lovely place
Partner
6/10
Pleasant
14 Jun 2026
Rachel
The property was advertised by the Arkel group as having been taken over in 2018 , the rooms were being programmed to be decorated and brought into excellent condition. Unfortunately they hadn’t , now in 2026 ,they hadn’t gotten around to our room , room number 4. Wallpaper was hanging off over the bed, a rug had been pulled over a very threadbare carpet at a strange angle, the curtains were extremely old and the bathroom was barely fit for use. Such a shame as the staff were absolutely lovely and as it’s the company at fault we didn’t complain to the staff. We slept so poorly we got up at 5.20am, got ready and left. Won’t be staying again or recommending.
Partner
10/10
Exceptional
31 May 2026
Deidre
The staff were very welcoming, and parking was easy. We didn’t use the bar as we were at a function.
The room was clean, although there were what looked liked feathers on the carpet, maybe they had blown in.
The shower door was quite stiff and not easy to close, and the shower tray was slippery, perhaps a rubber mat could be put down.
Partner
8/10
Excellent
21 May 2026
Monika
This is a typical village pub with some areas redecorated. DR 9 Hampshire: Good size. Comfy bed. Window to courtyard seating area, could be noisy in warmer weather; I slept well. Bathroom good size: Shower over tub only reachable by climbing in. Might not be suitable for less mobile guests. Some hair (this seems to be norm in every hotel lately). Slippery floor tiles! Nice hot towel rail. Food: offer and quality is good. I would stay again.
Self
10/10
Exceptional
10 May 2026
Jolyon
Very friendly and helpful staff.
Family
6/10
Pleasant
08 May 2026
Andy
Room was comfortable and clean. Staff were helpful. Parking is limited. Advise guests to get there early to bag a space!
Self
6/10
Pleasant
11 Apr 2026
Zoe
Small car park, clean room but very dated. Uncomfortable bed - very springy and well used!! Noisy late into night from pub below.

Lovely lady booked us in on Friday but bar man not very friendly.

Breakfast not included in price
Partner
10/10
Exceptional
09 Apr 2026
Mark
A good pub Hotel in centre of town
..its is pet friendly I would recommend...the only drawback now is your restricted to only 30min parking on the street as the car park is often full this is something the council should reconsider to support the local hotels and aid tourism.
Self
10/10
Exceptional
29 Mar 2026
Lewis
Lovely staff, good location and reasonable rooms
Friends
8/10
Excellent
24 Mar 2026
Alison
We had a great overnight stay at The White Hart when visiting the area for a wedding. A dressing room was available to use so we didn't have to travel in our wedding outfits, but our room was ready so we were able to check in earlier.
The room was small but it had all we needed. There was tea and coffee available in the room, the linen was clean and the bed comfortable. There were a few chairs and tables outside on the walkway where you can sit and enjoy the sunshine.
The ensuite was also small but the shower was great with good water pressure and flow.
Whilst there was only one person serving breakfast which meant a little wait to get served, there was a good selection for breakfast and it was very reasonably priced, as was the room
There was free parking available, although there weren't many spaces and it was first come first served. There is alternative free parking nearby however.
We didn't have an evening meal, but another wedding guest staying there did and said it was tasty.
Would definitely book again if staying in the area. Fab find.
Family
10/10
Exceptional
09 Feb 2026
Phil
Room was quiet, small but did the job.
Check in was easy and as it was away from the pub itself it made leaving early to get the airport straight forward
2/10
Poor
12 Jan 2026
Arrabella
The room was fine, a bit dated but ok. The pub had a band on and it was so loud, went on until 1pm then all the punters were standing in the street shouting. We didn't have many hours of sleep at all and had a grumpy child the next day. Would not stay there again
Friends_and_family Family
8/10
Excellent
11 Jan 2026
Simon
This hotel is full of history and the staff are fabulous. Some of the rooms are a little tired and traffic noise can be a problem but the location is wonderful for Bombay Sapphire and The Silk Mill. It is undergoing a programme of redecoration. There is a small amount of parking but if you get there early you can bag a space, alternatively, there is free parking next to The Silk Mill a few minutes walk away.
Leisure Friends
10/10
Exceptional
01 Jan 2026
antonia
Lovely cosy room, busy pub with late night live music
Partner
10/10
Exceptional
01 Jan 2026
Janine Fourie
We had a wonderful stay . It was warm and comfortable and I loved the decor it was within keeping for an old style pub. The bath for me was a real treat as we only have showers at home . The menu is great and the breakfast was enough. Staff are friendly and accommodating. We will be opting to stay again next year.
10/10
Exceptional
01 Jan 2026
Mark
Bar had some great ales and lagers...good friendly atmosphere....I paid for the larger room and if you want abit more space it is worth the upgrade...bar food is really good 👍
Self
10/10
Exceptional
30 Dec 2025
Susan
The room was very clean and warm. The breakfast was lovely.Staff were very friendly nothing was too much trouble.
Will definitely stay again
Leisure Partner
8/10
Excellent
13 Dec 2025
Caroline
Nice comfy bed and linen. Friendly staff.
Self
6/10
Pleasant
09 Dec 2025
Tanya
The room was lovely, clean tidy, good facilities and large bathroom, would highly recommend the room however although i was aware of parking was minimal, we had no where to park and im the dark and not knowing of the area was quite stressful. My daughter went to ask and was ignored so i had to run in to ask where we can park, to struggle to find anyone and then just be just given a shrug and zero help. I just thought a better approach is guidence or to get somone knowing of the area to advise or inform on site that road parking is also difficult too.
Sadly her response did put a downer on the day and although we planned to eat and drink in the pub also we didnt fancy having this service there too.
Leisure Family
8/10
Excellent
05 Dec 2025
Raymond
Great location and free parking
Partner
10/10
Exceptional
01 Dec 2025
Peter
Room was small,but very clean and warm.Tea and coffee provided.
Stayed for one night before going to the ferry port.
Breakfast was not included the price but was well worth paying for in the morning.
Would definitely use it again.
Leisure Family
6/10
Pleasant
03 Nov 2025
Nicola
The staff were lovely, friendly and helpful. We were not expecting blaring music until almost 1.30am. Unfortunately, the fire alarm went off at 5.30, so we had very little sleep.
The water was lovely and hot, making for a dreamy bath, but the wallpaper was ripped and drab and the carpet freyed by the front door. The breakfast was tasty and the coffee delicious.
Partner
8/10
Excellent
31 Oct 2025
steve
very welcoming staff, great breakfast, woken around 8am due to a beer delivery banging/clanging of barrels, room was small but clean & tidy.
10/10
Exceptional
12 Oct 2025
Julie

Good clean room for the night.

Staff friendly and helpful, room was clean and had everything we needed for 1 night stay. Had dinner in the pub, service was friendly and quick. Food was pub food and was hot.
Partner
10/10
Exceptional
09 Oct 2025
Mark
Great Pub/Hotel well worth booking staff are great and food is good
Partner
2/10
Poor
02 Oct 2025
Peter

Simply the worst

Shabby room. Poor decor. Decrepit furniture.Black mould.
The room was not fit for habitation.
Partner
6/10
Pleasant
24 Sep 2025
Susan

Building being renovated. Staff extremely helpful.

The staff were friendly and extremely helpful, but there were several areas which I feel could be improved:
The hotel was undergoing extensive exterior work which blocked the road leading to the car park - no notification of this and no directions on getting to the car park. Luckily there is plenty of free car parking elsewhere in the town.
We arrived on a Sunday but were told they weren't serving food. We were directed to various take-aways and were offered plates and cutlery on our return. Monday's meal was good, although there was more fat on my souvlaki than pork, but the rest of it was delicious. The churros for dessert were superb.
The bed in our room was very comfortable - I had over 9 hours sleep the first night! However, the wallpaper was peeling and the shower room was quite dirty. Also, the toilet had an attached macerator which gave off an extremely unpleasant smell whilst in use. That being said, once the renovations are completed, I'd go back for another stay.
Partner
8/10
Excellent
23 Sep 2025
Justyn
A great straight forward room that was clean and a good size.
Maybe they could serve breakfast from 7am or 8am, but other than that I will return
Business Self
8/10
Excellent
23 Sep 2025
Andrew
The room was very clean and tidy, breakfast was very nice and the staff were polite and helpful.
Leisure Family
10/10
Exceptional
22 Sep 2025
Jennifer
We had a lovely stay here, breakfast was delicious, bed was clean and comfy and the staff were all friendly. The room was a little on the small side but perfectly adequate for our needs and parking was tight but we managed. Lovely hotel and we would use again :)
Leisure Family
6/10
Pleasant
19 Sep 2025
Donna
The corridors in annex building but particularly main building, past kitchens, had a strong old oil cooking smell, which didnt leave your nostrils! Otherwise, nice room and restaurant.
Leisure Partner
2/10
Poor
13 Sep 2025
Ray
So disappointed did not stay. Have spoken to your staff on line who are looking for a complete refund. The whole building was run down and needed a complete refurbishment.
Room was tiny. Carpet badly stained. Entry to room was via a very rusty iron stairway.
The whole ambience was very offputting.
10/10
Exceptional
09 Sep 2025
L A

Great place to stay

A Great place to stay, excellent value, food in the hotel was good and great beer. Parking off road on site.
Partner
4/10
Poor
05 Sep 2025
Kim
Hotel very tired. Needs a redecoration. Not very clean. Shower grouting is discoloured, it’s been hoovered near furniture and there are piles of hair/dust around the bottom of the hanging unit, it either needs moving or using a nozel on the hoover. Electrics tripped while in the bathroom (with no windows!). Bathroom not too clean. Comfy bed.
Leisure Family
8/10
Excellent
01 Sep 2025
Kelvin
Centrally located with its own small car park.
The rooms overlooking the car park have been refurbished but are small yet surprisingly quiet.
Food offer was limited but what we had was very
10/10
Exceptional
31 Aug 2025
Paul

One night stay

Could not fault it for the price
Partner
4/10
Poor
22 Aug 2025
William
The staff are friendly and helpful, the food is fine. The rooms are tired. But their is no excuse for the room and ensuite being dirty. We will not be back.
Leisure Partner
8/10
Excellent
21 Aug 2025
Karen
Shower tiles badly set, shower door marked as liable to fall off unless you open very carefully.
Mens toilet in main bar area has no hook on door if you need to hang a coat/Mac when using the facilities.
Staff very nice and helpful. Fabric of the building a bit tired.
Leisure Partner
6/10
Pleasant
11 Aug 2025
Naomi

1 night stay

Room was dated with unlevel floor, bathroom and room was not the cleanest.
Check in went well and we were given room 6 to change into as we were due to attend a wedding and needed to be out before check in time. This was very accommodating and we were thankful for this. We ordered a breakfast on the morning which we both really enjoyed - no faults and they very kindly let me swop bacon to sausage in a toasted sandwich, again we appreciated this. Bed was comfy. Tv in room, wardrobe to hang clothes and two charging sockets (although one was quite loose)
Partner
6/10
Pleasant
03 Aug 2025
Christopher

We had a Great time but......

We were here with friends for one night.It was a Saturday night we booked in and were told room three was directly above the disco that was in the pub that night and toom 7 was a bit further away., oh and the dj will finish at 1:00 , The rooms we were given were decribed as supirior doubles the room, could do with a bit of tlc, bathroom was ok, the bed itself was excellent very comfortable. Just a note there were no wardrobes. I will say we had a great night and enjoyed the disco and ended up going to bed aboit 12 oclock. We could hear the disco below it was quite lound, but we were ok with it. We didnt have breakfast but it did look very nice.Dont think this place would be idea for someone who wanted an early night and was a light sleeper, probably fine when no entertainment.
Friends_and_family Friends
10/10
Exceptional
03 Aug 2025
Iris
Lovely room although a little small. No storage room for bags. We only have a small dog but struggled to put his bed somewhere that we wouldn't trip over him when going to the toilet in the night.
Partner
8/10
Excellent
01 Aug 2025
luke
Nice spacious room, great menu and a varied choice, pleasant friendly staff. Bathroom wasn’t the cleanest especially the shower, lots of mould around the seals of the shower doors
Business
10/10
Exceptional
13 Jul 2025
Anthony
It started well with a very warm welcome on arrival and a hostess who had a good sense of humour which is always a bonus for me with my humour. She was friendly and showed where the room was rather than just giving directions... I was there for the one night and the room was very comfortable and has all you need in it and you could stay a couple of days comfortably. The breakfast in the morning although had to be paid for, was affordable and very nice. If I happen to be in the area again I would stay again.
Friends_and_family Friends
8/10
Excellent
07 Jul 2025
Zoe

Compact and comfortable

We like the fact dogs are welcome in this hotel . The room was comfortable and clean. We met family in the bar and had a lovely evening and breakfast is great!
Partner
8/10
Excellent
27 Jun 2025
Inga

Good hotel

Nice Hotel , nice room. Very clean which was amazing. The Hotel needs renovation but for the price overall is ok. Staff friendly, great location . Very pleased with the stay
Partner
6/10
Pleasant
22 Jun 2025
Kim
Affordable and basic - if cleaned well would make more enjoyable stay. Staff at pub were very friendly.
Partner
2/10
Poor
14 Jun 2025
Michael
Reached out to let them know that we were coming in late. Never heard back. Showed up and everything was locked up with no way of getting in. Had to scramble to find another place to stay for the night.
8/10
Excellent
01 Jun 2025
Russell
Nice old pub great landlord, food very good. 3 real ales kept well. Room was very big , bathroom nice. But could of been cleaned better, urine stains down front of toilet and not cleaned under seat.
Over areas were in need of a deep clean.


Partner
10/10
Exceptional
30 May 2025
Phil
Mattress wasn't in the best condition. The breakfast didn't start until 9am, too late for people working
Business Self
8/10
Excellent
29 May 2025
Freddie
Lovely service and easy access to the hotel. Very basic bedroom for the price. Breakfast was excellent. Bed was bit uncomfortable but not complaining for the price
Leisure Partner
8/10
Excellent
18 May 2025
Verified traveler

Lovely, lovely stay!

Staff couldn't be more friendly and helpful, although they were busy. We had a lot on so slept soundly but it is a fun, lively, busy pub, travellers who need an early night might struggle in the external rooms
8/10
Excellent
03 May 2025
Jon

9 0ut of 10 !

Excellent room overlooking the courtyard
Outside seating from bar a benefit on a warm evening ! Realistic room rate .
Self
8/10
Excellent
03 May 2025
S

A good stop over

a good stop off place, clean and friendly staff. A little noisy at night, but it was Friday and in the centre of town
very good breakfast 👍
Business
10/10
Exceptional
27 Apr 2025
Jonathan
Good location, friendly staff
Leisure Partner
8/10
Excellent
14 Apr 2025
Tom
Very comfortable clean room above a pub. Nice bed nice sized room very reasonably priced. Car park though busy had spaces both times I needed them. Bit of advice, book taxi's ahead of time and share the cost if attending Clock barn for a wedding. ££ taxi and long waits.
Leisure Self
6/10
Pleasant
13 Apr 2025
Christine
Cosy, middle of small ancient town.
No breakfast, although it states included on Expedia site.
Flashing lights coming from fire alarm in my room at 3 a.m. which stopped at about 4 a.m.
Leisure Self
10/10
Exceptional
10 Apr 2025
Mark

A Hotel to relax in

Great atmospheric hotel in centre of Whitchurch.. great food .. great service. . well recommended I will book again.
Partner
2/10
Poor
02 Apr 2025
Gary

Just no for many reasons

Wonkiest place i have ever stayed in.
Bathroom old, stinky and filthy. Bed uncomfotrable and on a slope....like i said a wonky building.
It was built in 1491...by the looks of it, it is 500 years past its scheduled demolition.
Sash windows with no sound insulation. You can hear a mouse fart in the street below and you dont need to listen hard.
Business
8/10
Excellent
30 Mar 2025
Phil
Pleasant stay, especially now the rooms have been modernised.
Business_and_leisure Self
10/10
Exceptional
24 Mar 2025
Benedict
Really friendly staff. Very pretty building nice roo.
Business
8/10
Excellent
13 Mar 2025
Alexander

The bells!

Woken up hourly in the morning by the bells of the town hall opposite! Deluxe room and ensuite was pleasant hut abit dated. Bathroom was nice but shower/bath was difficult to use and not very responsive. Really loud toilet flush for some reason. King bed needs a new mattress but the pillows were ok. Basic tea/coffee station but only one complementary pack of biscuits between two people! Overall good stay for the value!
Business
4/10
Poor
06 Mar 2025
Steve

Not good value

Not much of a welcome, run down room and the chef never turned up for breakfast.
Self
10/10
Exceptional
05 Mar 2025
Fabio

Good value for money country pub

Good value for money country pub.
Business Self
4/10
Poor
21 Feb 2025
Stuart
Probably the worst bed I’ve laid on. For your own sake, don’t pull the beds out. Last time that was hoovered was probably when the carpet was fitted.

Served a purpose and was cheap at £46 but wow.
Business Self
8/10
Excellent
10 Feb 2025
philip

A good stopping off spot- great food and service

An old style coaching inn. Room was freshly decorated and clean with good facilities. It was a little tight for space - glad we didn’t have big suitcases. Service and staff were excellent with extremely good breakfast and dinner. Also very dog friendly.
Partner
6/10
Pleasant
26 Jan 2025
Carole
The hotel is extremely tired looking and requires updating. The staff were friendly and helpful. We ate dinner here which was average. Breakfast was excellent!!! The bed was comfortable. The hotel is in a good central position
Leisure
10/10
Exceptional
12 Jan 2025
Tim

Ideal for distillery

Ideal place to stay to visit the distillery which is a short bus ride away. Room is compact but nice, would stay again.
Partner
8/10
Excellent
14 Dec 2024
Verified traveler

Great value for money

Great value for money however the rooms are a little worn around the edges. My biggest concern was having to listen to a constant dialogue between the staff at breakfast time complaining to each other about their other colleagues and their shifts. Need to take it away from your customers! Food on the other hand was delicious.
Partner
6/10
Pleasant
07 Dec 2024
TONY

Not the best value for money

We stayed in a room in a concerted outbuilding. The room was very tired, the batroom floor had sunk and cold air blows in from outside. The TV would not switch off even though we put new batteries in the remote.
We have stayed upstairs in the main building before which is much better.
Partner
4/10
Poor
17 Nov 2024
Jane

Generally poor

The staff were all pleasant but our bedroom needed updating/ painting/ new carpet/ better furniture and definitely a good clean! The shower had black mould around edges ( and on the window frames of the bedroom window) and everywhere needed a thorough clean.
We were very disappointed with the room.
The food in the restaurant was good. I would have liked a choice of cereal on the breakfast menu.
10/10
Exceptional
13 Nov 2024
Owen Number
Good clean friendly warm
Business
8/10
Excellent
08 Nov 2024
Howad
Stairs dodgy for elderly
Leisure Partner
10/10
Exceptional
02 Nov 2024
Kate
Checked in early. Nice clean room. Perfect for what we needed.
10/10
Exceptional
28 Oct 2024
Charlotte-Rose
Lovely property
Lovely room
Nice and quite!!
Lovely staff
Leisure Self
10/10
Exceptional
20 Oct 2024
Caroline

Excellent location for Bombay Sapphire Distillery.

Staff were friendly and helpful. We stayed the night as were doing a tour and cocktail class at the Bombay Sapphire Distillery. Left the car in the car park and the staff very helpful told us there was a bus. Told us the bus number, times and where to get it. It was an easy 5 minutes bus ride to the distillery and was brilliant as we could all drink without worrying about who wasn't going to so could drive. The bus was only £2 so also much cheaper than a taxi. The rooms were comfortable and had everything in them that you would need. Bed was comfortable and shower had good pressure. We ate in the pub the evening and the food was excellent and very good value for money. Breakfast was again very tasty and good value for money. Would definitely stay again.
Friends_and_family Friends
6/10
Pleasant
18 Oct 2024
Simran
We were woken up at 7am by very loud drilling in the room next to us
Leisure Partner
8/10
Excellent
02 Oct 2024
Zoe
A comfortable and cosy room- I liked the dog friendly hotel and the food was great!
Friends_and_family Family
10/10
Exceptional
19 Sep 2024
Sarah
A lovely room, nicely decorated and clean. The price is exceptionally good value.
Leisure Friends
10/10
Exceptional
13 Sep 2024
Neil
Clean, small room, you need nothing more if staying for 1 night. Lovely staff. Good drinks and food service in the evening and for breakfast
Partner
10/10
Exceptional
01 Sep 2024
Nicholas
Nice place to stay. Very helpful and friendly staff. Happily return if we are in the area in the future
Friends_and_family Family
10/10
Exceptional
29 Aug 2024
Arden
Perfect location for what we needed the room for. The room was clean, presentable, freshly decorated amd well stocked. Staff were friendly and super helpful when we checked in. Breakfast was delicious and well priced the next morning.
Leisure Friends
10/10
Exceptional
26 Aug 2024
M A F
Friendly helpful staff, lovely small quaint room. Lovely breakfast. No complaints at all, cheers 👍👍
Partner
8/10
Excellent
08 Aug 2024
Brian

Stop off from ferry port

Lovely hotel well situated in town . Room had everything you would need, and comfortable bed The staff were very welcoming and helpful. Nice restaurant and bar and very dog friendly which was a bonus Would definitely stay here again next time in the area
Self
10/10
Exceptional
04 Aug 2024
Matthew
Lovely room. Great facilities in a lovely little village. Parking is not great but there was a local free car park down the road.
Leisure Partner
10/10
Exceptional
01 Aug 2024
Eileen

Good accommodation

Comfortable pub accommodation. The room was very clean and good shower
Friends_and_family Family
8/10
Excellent
30 Jul 2024
John
Nice staff
Business
8/10
Excellent
28 Jul 2024
Darren

White Hart, Whitchurch

Loved the idea of a traditional inn, pub, restaurant and somewhere to sleep. No missing the lovely pub right on the junction, came from Kent and was easy to find. All staff were really friendly. Room had everything you needed, only things, room was a bit dusty in places and the shower did not drain well at all. But these are picky bits. The menu in the restaurant is typical pub grub and was happy, best sticky toffee pudding ive ever had. After being out for the day at nearby distillery, we headed back for some drinks. Pub had live music (although not my choice of music), pub had a good atmosphere and locals were very chatty. Would recommend and would definitely stay here again
Partner
10/10
Exceptional
26 Jul 2024
Sylvia

Needs a refurb.

Comfortable hotel, though very dated. Beds very comfortable but all the furniture needs replacing throughout the hotel. Fairly clean. Really could do with a complete refurbishment. All the staff were very pleasant and helpful. Ok for a one night stay.
Partner
10/10
Exceptional
24 Jul 2024
John

Jp

Ideal for working away plenty of food options
Business
2/10
Poor
20 Jul 2024
harry

Run down and would not recommend

Friendly staff but awful accommodation. Outdated and run down. Whilst sat at breakfast we over heard anther customer complain about their accommodation for the same reasons. The staff then said rooms 4, 5 & 11 were by far the worst and needed to be fully gutted they were so bad. Note we stayed in 4 and completely agree.
over priced for what was included.
Partner
8/10
Excellent
13 Jul 2024
Brian
Old world property takes you back to the past clean property and. Friendly staff very helpful staff only had one breakfast excellent on our return trip to Canada we returning for one day to look forward around town
Leisure Partner
10/10
Exceptional
14 Jun 2024
Wayne
Close to village centre and convenient for local walks.
Leisure Partner
10/10
Exceptional
07 Jun 2024
Mark

Fabulous hotel great atmosphere 👌

A great hotel ....staff are really genuine and friendly.. ....lovely atmosphere in a beautiful part of the world...only downside was the car park was often full so had to park on street....but would recommend and will stay there again.
Friends_and_family Family
10/10
Exceptional
06 Jun 2024
P

Excellent overnight room.

The room was small but fine for one night. It was clean, very comfortable & great value for money.
The breakfast was not great but it was adequate.
Partner
8/10
Excellent
01 Jun 2024
Sarah

Family room

Stayed in a family room with 1 adult and x2 children. The room was comfortable and clean, as expected. Only down side was there was not a bath for children.
Friends_and_family Friends

Location & surroundings

The White Hart Arkells Pub Group
The Square Whitchurch England Rg28 7Dn, Whitchurch, United Kingdom

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The White Hart Arkells Pub Group

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