"intercontinental Adelaide

8/10

Excellent

06 Aug 2026

Tania

Undergoing some renovations at the moment but was still a lovely peaceful visit

6/10

Pleasant

26 Jul 2026

Joanne

Classic hotel however, we had a very dated room. Amazing buffet breakfast, enough of everything to suit anyone.

8/10

Excellent

19 Jul 2026

Robin

Great location and very comfortable hotel. Room service excellent but the bar was expensive and cheaper to walk to tap house bar nearby

Partner

4/10

Poor

16 Jul 2026

Leticia

The clean room and breakfast are nice. But they charged over rate, even I didn't receive back my $100 insurance yet, and it's happened before that too. Also, they charged extra for parking, even though parking and breakfast are included with the room.

Partner

8/10

Excellent

12 Jul 2026

Carolyn

Power. Point where coffee machine was situated did not work
Bedside phone did not work at all
I attempted to ring room service, concierge and front desk for a tea bag Phone rang out . No answer . I just wonder what would have happened if I had pushed the emergency phone button
Went to Atrium myself to collect teabags.

Partner

10/10

Exceptional

29 Jun 2026

Frederick

Staff were v helpful and kind and they all seem happy. Room was clean. Food was superb. Breakfast buffet has v good variety of selection. Room service food was v good too, also don't have to wait long even in busy times. Shower water pressure one of the strongest! Definitely will stay here again! Other people say the hotel is getting old and maybe so, but the staff are doing their utmost best to keep it top quality in all other facets. I've been to other new hotels but staff terrible, long wait to get food, and showering with a shower head which seems to drop water and unstable Temperature. These to me are what's important rather than whether the place is old or new.

Business

6/10

Pleasant

16 Jun 2026

Noel

cLEAN ROOM AND BEDSHEETS

Partner

10/10

Exceptional

10 Jun 2026

Ryan

buffet breakfast was outstanding and the staff where fabulous with every question and very respectful

Partner

8/10

Excellent

08 Jun 2026

Melissa

Beautiful hotel, heating in the rooms needs to be updated.

Partner

8/10

Excellent

07 Jun 2026

Elizabeth

Beautiful hotel and friendly staff in a very central location. Only minor issue is the rooms are a little dated.

Partner

6/10

Pleasant

06 Jun 2026

Edward

We found a bug in our bed when we pulled back the covers also mattress was very uncomfortable.Air conditioner was very noisy and it was hard to get to sleep.
We were given another room but still found the bed very uncomfortable and noisy air
Conditioner.

Partner

10/10

Exceptional

28 May 2026

Brian

a very enjoyable stay to be honest

10/10

Exceptional

23 May 2026

Allison and Matthew

Great location close to eateries, shopping,bars etc
Loved the Junior suite room type nice and spacious.

Partner

10/10

Exceptional

23 May 2026

Ron

The staff at the Intercontinental went out of their way to help us with our request. The room was excellent as always. We could not be happier.

Partner

4/10

Poor

18 May 2026

Lee

Clearly an old hotel that has been surface updated throughout the years. The floor under the carpet in my room was so bad it felt like walking on cobblestones. I ordered some fresh fruit at an exorbitant price and it arrived in a state of decomposure - already clear, as melon tends to when it's rotting.

Self

10/10

Exceptional

09 May 2026

James

LIt was great, good food, 8th 9f incredible i freshk CMG kmmmml food clean xv mbg

10/10

Exceptional

02 May 2026

Andrew

good location friendly staff

8/10

Excellent

01 May 2026

Charlene

Clean room, but a bit dated with dim lighting and uncomfortable pillows.
Bathroom was great and coffee delicious in the morning.
Wonderful staff and lovely lounge bar.
Overall, a nice place to stay

Self

10/10

Exceptional

25 Apr 2026

Ann

Great location. Great view

10/10

Exceptional

24 Apr 2026

Trevor

Everything perfect

Partner

10/10

Exceptional

20 Apr 2026

Tom

Excellent location! Loved the preserved decor 😊

8/10

Excellent

17 Apr 2026

Jeremy

Fantastic central location

Partner

10/10

Exceptional

17 Apr 2026

Youngsyob

There seems to be a lack of breakfast menus.

Partner

8/10

Excellent

05 Apr 2026

Vaughan

Location is very handy, building and decor are old and room layout is quite strange. Best equipment gym I’ve experienced for a while

Family_with_children

8/10

Excellent

04 Apr 2026

Nick

We stay here often and standards are consistently high, particularly the customer service and cleanliness.
Husband loves the breakfast buffet. Best omelettes made to order. Photo shows view from room 802.

Partner

10/10

Exceptional

28 Mar 2026

Jennifer

Easy parking Good room

Family

6/10

Pleasant

15 Mar 2026

Keith

Wasnt up to 5 star standard.
1) i organised champs to be in the room as a surprise....we waited over an hour
2) charged for breakfast when we didnt have it but were TOLD we ordered it.
3) housekeeping tried to clean our room at 830am even although we were booked in for 2 days.
4) could not understand what the housekeeper was trying to tell us

Partner

10/10

Exceptional

11 Mar 2026

Caitlin

Stayed in the junior suite which was perfect for our family of 3. Staff were lovely. Pool was great. Brekky was divine.

Family_with_children

10/10

Exceptional

08 Mar 2026

chantelle

Very impressive service, staff were a stand out

6/10

Pleasant

01 Mar 2026

Nick

Room was not in good condition, carpet has stains, sheets and pillow cases were not clean (strange smell). I thought I paid to stay in a 5 star hotel, but the accommodation was more like a 3 star hotel. I asked staff for information regarding the fringe festival and they were not able to provide anything. I definitely would not be recommending the Intercontinental to friends or family.

Partner

6/10

Pleasant

01 Mar 2026

Richard

Room stuffy.

Partner

10/10

Exceptional

18 Feb 2026

Randall

Yes . Concierge and reception was great. Housekeeping Great

Partner

10/10

Exceptional

12 Feb 2026

Peter

Room was good and I got a free upgrade

Business

10/10

Exceptional

05 Feb 2026

Irene

quiet clean room

Partner

8/10

Excellent

01 Feb 2026

luke

Rooms nice and clean, staff very friendly.

Friends_and_family Friends

6/10

Pleasant

31 Jan 2026

Laurel

It’s a good location and the staff were good but the hotel is looking a bit tired. The rooms are dated, with rickety wooden cupboard doors. It was fine for one night but wouldn’t want to stay much longer.

Leisure Self

8/10

Excellent

30 Jan 2026

Helen

Good service

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Sue

Very helpful staff, who went out of their way to help us enjoy our stay.

Leisure Partner

10/10

Exceptional

24 Jan 2026

Chong

First of all, the breakfast was amazing. The check in staff was cheerful and friendly. Parking cost AUD 60! So we parked at the convention centre for AUD25, validated parking coupon from hotel. The room is old dtyle but we like the location. Its right nect to railway station n havve many restaurants. With walking distance

Business

6/10

Pleasant

24 Jan 2026

JACINTA

Staff were lovely

I have already discussed with manager about Room service and condition of room.

Leisure Partner

2/10

Poor

21 Jan 2026

Andrew

This was the most disappointing hotel I have ever stayed at. Rooms are tired, carpets and couch are stained. Rattling noisy air conditioning. Really poor for this price point and wuld go out of my way to advise people not to stay here.

Business Self

8/10

Excellent

08 Jan 2026

Nicole

Amenities.

Leisure Partner

10/10

Exceptional

07 Jan 2026

Murray

Everything was great from the time we got there. Every staff member we met went out of there way to help. The building itself and its position is great also

Leisure Partner

10/10

Exceptional

02 Jan 2026

JIM

The location of this hotel can not be beat . Front desk staff both on check in and check out were very friendly and concerned for us to have a good stay . I used both the fitness center and the pool both experiences very positive . The rooms are dated and need renovating but very clean. The breakfast was great . Was there NYE was perfect place to see fireworks .

Leisure Partner

10/10

Exceptional

01 Jan 2026

Tristan

We had an amazing stay at Intercontinental! From a glass of champagne whilst we waited to check in to a string quartet playing in the lobby, everything was amazing for our NYE stay. The room was clean, breakfast buffet was delicious and staff very friendly. Would highly recommend and will definitely stay here again!

Partner

8/10

Excellent

29 Dec 2025

Coral

***** Best shower water pressure in a long time.
***** Staff were attentive and lovely.
***** Location was very convenient for trams, trains and walking.

We stayed for 8 days over Christmas. The suite was priced right for what it offered. And buffet breakfast set us up well for the day with a real coffee to start.

Parking was exorbitantly expensive. Fortunately we didn't need it, but others in our group did.

There were times when I could hear the people up stairs, but no so much it bothered us. I also heard the occasional plane, train and siren.

Leisure Family

10/10

Exceptional

27 Dec 2025

Jillian

Excellent room.Very good staff who were most helpful.
Restaurant food was very good.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Scott

One of the best holidays we had. Smooth and pleasant check in and check out. Good location and great service. Thank you for a wonderful service

Business Partner

10/10

Exceptional

14 Dec 2025

James

Excellent stay at the Adelaide Intercontinental. It has been a few years since my last stay at this hotel and while the room decor hasn’t changed, neither has the polite and courteous nature of the staff. From check in to check out, everyone was friendly and helpful. My room was large with a great sized desk for working. The bed was
comfortable.
The tram stop is conveniently located in front of the hotel and the train station is next door. I heard no noise from either.
I would definitely recommend this hotel.

Business Self

8/10

Excellent

09 Dec 2025

ryan

Was nice but unfortunately i think the room we had was to close to lift so a little annoying through the night

Partner

10/10

Exceptional

01 Dec 2025

Armida

Friendly staff

Leisure Partner

10/10

Exceptional

28 Nov 2025

Luke

Very nice and clean

8/10

Excellent

26 Nov 2025

N

Comfortable stay, convenient location and friendly staff

Business

6/10

Pleasant

22 Nov 2025

Steven

InterContinental Adelaide is an aging establishment. Has everything needed, apart from on site parking, but decor and fixtures are looking dated.

Leisure Partner

6/10

Pleasant

13 Nov 2025

Nicolae

Staff was very polite.
Unexpected mini-bar expense (not sure what determined the charge).
Everything seem to be a bit too old, and well after lifetime (carpets, furniture, aircon filters)

Leisure Partner

10/10

Exceptional

10 Nov 2025

Janaki

Overall a beautiful place to stay

Leisure Partner

10/10

Exceptional

07 Nov 2025

Muhammad Faiz

Amazing location. Next to Railway Station and City tram. You can travek anywhere you want. Very convenient.

Leisure Friends

10/10

Exceptional

06 Nov 2025

Melissa

Great sevice, fantastic location, clean and tidy rooms.

Leisure

10/10

Exceptional

06 Nov 2025

Jessie

Friendly staff, clean room, comfy bed

Leisure Friends

10/10

Exceptional

05 Nov 2025

Clyde

Restaurant was exemplary.

Leisure Partner

4/10

Poor

01 Nov 2025

Lisa Maree

We did not enjoy our stay. Too many issues to list. Left a day early because just couldn’t stay any longer.

Leisure Partner

4/10

Poor

29 Oct 2025

Timothy

Room

Business

10/10

Exceptional

29 Oct 2025

Hayley

Staff are incredible

Partner

10/10

Exceptional

26 Oct 2025

Vicki

Would be good if there was self-parking on sight.

Leisure Partner

10/10

Exceptional

24 Oct 2025

Dimitris

A great hotel and amazing breakfast!

Business_and_leisure Family

8/10

Excellent

12 Oct 2025

larry

Trying to contact hotels.com, as we have been before checking in. Impossible to contact at all

Partner

10/10

Exceptional

06 Oct 2025

Stacey

It was very convenient for an event we were attending. Breakfast was lovely the next morning

Leisure Partner

10/10

Exceptional

04 Oct 2025

Lynn

Excellent

Really good hotel, in fantastic location. Loved our stay. Breakfast was a bit special. If we'd had a car I think overnight parking was a little expensive.

Partner

6/10

Pleasant

03 Oct 2025

Brian

They don’t know how to cook a steak.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Patricia A

Not applicable.

Business

8/10

Excellent

02 Oct 2025

Daniel

nice staff, nice breakfast... convenient location

Business Friends

10/10

Exceptional

27 Sep 2025

Anthony

The height of '80s luxury. I love this vibe! Great location, amazing breakfast buffet with everything you could want (and stuff you didn't realise you wanted!)... I can see myself staying here again and again.

Leisure Partner

2/10

Poor

21 Sep 2025

Peter

Booked for my parents a Riverview room and delivered a city view 2 single beds

8/10

Excellent

11 Sep 2025

James

The experience at breakfast can be far better, with more choice for vegetarian and vegan dietary requirements.
The lay out of breakfast is not great especially you have a stack of plates which are small plates these are for pancakes not breakfast I started adding to my plate to then realise these are too small, the actual plates are at the other side of the room next to the toaster and bread for some strange reason, I also went to order 2 x poached eggs from the chef at the egg /omlettee counter and he said I needed to order these with the person I checked in with for breakfast, I then had to wait sometime for the poached eggs to arrive before I could start getting my cooked breakfast plate together! Also the coffee was not very good and only a small cup when I asked for a large skinny latte I normally start the day with two coffees only had one! My second morning I found a nice cafe nearby for breakfast catered for Vegan and the coffee was far better!

Business

6/10

Pleasant

11 Sep 2025

Karolyn

friendly staff

Hotel needs to update, looking very dated and tired. Staff are lovely and friendly

Business

10/10

Exceptional

03 Sep 2025

Ross

Great value

Very reliable home away from home

Partner

8/10

Excellent

01 Sep 2025

Wendy

We had a junior suite which was very spacious very comfortable love this room only downside was the pillows. Breakfast was great lots of variety loved the juice making machine check in and check out was great walking distance to all transport close to the train close to the tram not far to Rundle Mall. Convenience store opposite.

Leisure Partner

10/10

Exceptional

23 Aug 2025

Fiona

We love staying at the Intercontinental.
It's consistent, has excellent customer service and in great location.

Leisure Family_with_children

10/10

Exceptional

17 Aug 2025

Raquelle

Great hotel, always impressed with how clean it is but it’s really in need of a fresh carpets and update throughout.

Business Partner

8/10

Excellent

01 Aug 2025

Deborah

Lobby is excellent but the rest of the hotel is dated. Carpets look dirty and need replacing. Had dinner in The Atrium. Long wait for drinks to arrive and meals to be served and chips were cold.

8/10

Excellent

23 Jul 2025

Deborah

Pleasant

10/10

Exceptional

19 Jul 2025

Graham

Great location and great views on the river side.

Leisure Family_with_children

10/10

Exceptional

29 Jun 2025

kerry

The property was close to where we needed to go. Great views from the room. Slightly looking outdated. Maybe needs some pop of colour instead of the old brown and wood. Friendly helpful staff.

Leisure Family

10/10

Exceptional

24 Jun 2025

Ian

An excellent hotel in the best part of the city, close to everything.

Leisure Partner

8/10

Excellent

15 Jun 2025

Karolyn

Staff were lovely, room service was good- food was lovely- hotel itself starting to look dated

Business

10/10

Exceptional

15 Jun 2025

Robina

Just fabulous
Unfortunately I could tread the writing on the bottles in the shower and washed my hair with conditioner

Business

2/10

Poor

14 Jun 2025

Phillip

Property fails to describe inclusions correctly for so called “Special Rates” directions for parking options not clear. Breakfast is restaurant not room service (again not stated clearly) room and hallways have watermarks on carpets everywhere, has not had a paint since WW2. Especially loved the 12.30am delivery of room service (not ordered by us). Property has seen better days and in today’s world is really a dinosaur. Won’t be back.

Leisure Partner

10/10

Exceptional

10 Jun 2025

Rui

The room was great. The staff were very nice. And it was very easy to find a parking spot at ACC car park when I arrived.

Leisure Partner

10/10

Exceptional

09 Jun 2025

Willem

Very good hotel, spacious room, friendly helpful staff. Buffet breakfast was great.

Leisure Self

8/10

Excellent

09 Jun 2025

Edward

Bed was very uncomfortable,didn’t like the summer sheets
Pillows also uncomfortable.

Partner

8/10

Excellent

06 Jun 2025

Joyce

Room was good. Some of the features outdated. Carpets could do with a good deep clean.

10/10

Exceptional

06 Jun 2025

Osvaldo

Excellent hotel. My room was comfortable and clean. The staff was welcoming and made me feel at home. Restaurants in the property offered a variety of great options of great quality and reasonable price.

Business Self

10/10

Exceptional

05 Jun 2025

Lisa

Great stay. Convenient location. Excellent service. Would definitely stay again.

Self

10/10

Exceptional

04 Jun 2025

Jeff

G

Business

10/10

Exceptional

28 May 2025

Anita

So convienient, beautiful views, friendly staff

Leisure Partner

10/10

Exceptional

25 May 2025

Terence

We enjoyed every bit of our stay and especially the friendly, kind, helpful and very friendly staff.

Leisure

6/10

Pleasant

25 May 2025

Christine

Clean, staff friendly interior a bit dated needs a face lift

Leisure Friends

10/10

Exceptional

14 May 2025

An

Staff were so attentive and the hotel was fantastic

Business Self

10/10

Exceptional

11 May 2025

jane

This hotel is one of my favorite places to stay. The General Manager and his staff are incredibly kind, professional, responsive and caring. I've been staying at this hotel for years and the service, location, supremely comfortable rooms and excellent facilities are reasons I keep returning. And it is the people who make the experience exceptional.

Business Self

10/10

Exceptional

10 May 2025

Ashley

Easy check in & great friendly staff.
Perfect location!

Leisure Partner