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Ramada Encore By Wyndham Guadalajara Sur

Guadalajara & Vicinity · Mexico

Av Lã³pez Mateos Sur 1710 El Palomar , MexicoView location

8.8/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition9.0/109.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ramada Encore By Wyndham Guadalajara Sur

With a stay at Ramada Encore by Wyndham Guadalajara Sur in Tlajomulco de Zúñiga (El Palomar), you'll be within a 15-minute drive of Expo Guadalajara and Plaza del Sol. This hotel is 11.2 mi (18 km) from Andares Shopping Center and 9 mi (14.5 km) from Akron Stadium.

Make yourself at home in one of the 135 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Tlajomulco de Zúñiga? This hotel has 3068 square feet (285 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Minimal age
    18
  • Optional fees
    • A late check-out fee will be charged

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

La Gourmeteria Mall 0.1 km / 0.1 mi
Plaza Punto Sur Guadalajara 2.4 km / 1.5 mi
Western Institute of Technology and Higher Education 7 km / 4.3 mi
La Primavera Biosphere Reserve 7.9 km / 4.9 mi
Majestic Casino 9.5 km / 5.9 mi
Galleries Theater 9.5 km / 5.9 mi
Plaza del Sol 9.7 km / 6 mi
Plaza La Perla Shopping Center 10.5 km / 6.5 mi
Expo Guadalajara 11.5 km / 7.1 mi
World Trade Center 11.7 km / 7.2 mi
Scotiabank Aquatics Center 11.7 km / 7.3 mi
Metropolitan Park 11.9 km / 7.4 mi
Centro Telcel de Tenis 12.1 km / 7.5 mi
Glorieta Chapalita 12.2 km / 7.6 mi
La Estampida Sculpture 12.3 km / 7.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Ramada Encore By Wyndham Guadalajara Sur

8.8
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
29 Jun 2026
Raul Alejandro
Surprisingly, very clean, comfortable and quiet room!
Partner
10/10
Exceptional
19 Jun 2026
ANGEL
Todo bien
Partner
6/10
Pleasant
26 May 2026
Joel
its a new place with cheap furniture and odd decor
Self
8/10
Excellent
18 May 2026
monica
Nice place to stay. Clean!
the only bad is that rooms dont have closet or drawers.
other than that is excellent option.
Friends
6/10
Pleasant
28 Apr 2026
José m
Not as expected for the price
Friends
2/10
Poor
22 Mar 2026
Jose
I got a suite for a quick getaway with my wife… the air conditioner was not cooling. I reported it along with the shower head that not working properly either. A maintenance guy went to our room to fix the issues.

When we got back to our room the room was super hot still but I thought it was because the setting was 34 Celsius on the ac controller ( the maintenance guy left it like that). I lowered it to 23 Celsius and went to bed because it was 4 am already. Next morning we both woke up sweating because the ac in fact did not got fixed. I requested to speak to the manager in turn ( they had a sign with her name) and they told me she doesn’t work on sundays. The rest of the staff did nothing to give me any sort of compensation or alleviate the situation. Bad customer service, and bad property condition.
Partner
4/10
Poor
16 Mar 2026
Jasmine
Shops near by and good restaurants
Friends
10/10
Exceptional
16 Mar 2026
LARISSA
Property within the area I need to be. Clean room and great blackouts for a wonderful rest. Staff always on standby to assist you and resolution attitude as a priority.
10/10
Exceptional
09 Mar 2026
Omar
Amazing breakfast. Room was clean and sound-isolated. Staff was friendly.
Partner
10/10
Exceptional
09 Mar 2026
Sandra
Amazing stay, excelente quality food and amenities. Breakfast buffet is incredibly good.
Family
10/10
Exceptional
27 Feb 2026
francisco javier
Clean rooms
4/10
Poor
20 Feb 2026
Forrest
The air conditioning was broken, we talked to the front desk, and they said they would send someone. It was left untreated and it was very warm and hard to sleep.
Friends
10/10
Exceptional
17 Feb 2026
Brenda
Room was clean and staff was nice .
Family_with_children
10/10
Exceptional
05 Feb 2026
Martin
Awesome place
2/10
Poor
21 Jan 2026
Lydia
It’s just ok, ordinary room, not super clean! Towels very worn out. Breakfast could be much better
Leisure Family
10/10
Exceptional
05 Jan 2026
Miguel
Breakfast was excellent and delicious
Leisure Family
10/10
Exceptional
04 Jan 2026
fernando
It was real good
Business Self
10/10
Exceptional
31 Dec 2025
Elisabeth Ann
Had an excellence experience at this hotel
Leisure Family
10/10
Exceptional
09 Dec 2025
Darlene
Very clean, modern, nice hotel. It’s worth going just for the breakfast!
Leisure Family
8/10
Excellent
27 Nov 2025
Omar
Great staff. Room had a few issues, no mini fridge, clogged shower.
10/10
Exceptional
24 Nov 2025
Saul
Room and staff
10/10
Exceptional
23 Nov 2025
William
Excellent service the breakfast a lot of selection and very good the bar also a lots of options
Thank you
Leisure Family_with_children
10/10
Exceptional
12 Nov 2025
Sara
El desayuno muy variado, cambiaban algunos productos. Las habitaciones muy limpias. Lo único malo es que enfrente està una de las vías con más tráfico de la ciudad!
Family
10/10
Exceptional
11 Nov 2025
Fabio
Super
2/10
Poor
02 Nov 2025
Claudia
Terrible staff.
Business Self
8/10
Excellent
20 Oct 2025
Alejandro
Quiet area and clean property
Leisure Family
10/10
Exceptional
18 Oct 2025
Raul
Great customer service from Xavier, Fernanda and the taxi driver Jesus
Leisure Family
6/10
Pleasant
10 Oct 2025
Ruben
Convenient hotel
Leisure Partner
10/10
Exceptional
15 Sep 2025
Maria
Muy bien
10/10
Exceptional
08 Sep 2025
IRMA
We arrived one hour early and if you have rooms why not let us check in early. Nearby hotels do allow. Was our first time staying here. Thank you
Leisure Partner
10/10
Exceptional
06 Sep 2025
Veronica
I loved Elsie our cleaning service lady, she went above and beyond to satisfy our needs.
Extremely polite, friendly and professional.

Gera not only was a great bar tender but he eventually became a friend, his recommendations of where to visit and where to eat were phenomenal. Another reason why we enjoyed our trip even more.

The gentleman at the front desk who checked us in was also a high light of our stay. Warm welcoming smile that made you feel special.

However, the lady I spoke with over at reservations was rude, unprofessional and nasty. I called in to let them know I was showing up a day late, she told me my reservation was canceled with out even verifying if the information was correct. Did not want to hear me out and just hung up the phone. She definitely needs more training in the work place.

Overall everything went well, location was perfect! Minus that phone call.
Business_and_leisure
8/10
Excellent
02 Sep 2025
Raquel

Great hotel for the price

I have stayed there before but it had been about a year since our last stay. Rooms are comfortable and clean.
I didn't like that now you have to pay extra if you want the better breakfast and every morning they make sure to tell you out loud that you can only have the stuff to the right cause you didn't pay for the other. We stayed 5 nights so I knew this by day 2 there's no need to repeat it every morning. It made me feel like they single you out.
I'm not a big breakfast eater so the simple breakfast is fine.I just wanted toast and coffee but you only have like jelly and butter for the toast. I was in the mood for peanut butter and asked if I could just take a 1/2 spoonful of peanut butter from the buffet and they make it seem like it was such a big deal. In the end the supervisor or guy in charge said it was fine but I really didn't like the way they made me feel.
Partner
10/10
Exceptional
17 Aug 2025
ARARAT
The staff is incredible.the location is very convinient and bar has a very beautiful patio.
Business_and_leisure Family_with_children
6/10
Pleasant
07 Aug 2025
Raul
Los baños estaban muy sucios, y el aire acondicionado sonaba feo y tiraba agua
Leisure Partner
10/10
Exceptional
12 Jul 2025
Laura
Siempre que tengo la oportunidad de ir a Guadalajara, me hospedo en este hotel porque siempre son muy amables todos y la transportación al aeropuerto. Todo muy bien muy limpio todo siempre y siempre regreso a este mismo Hotel porque me encanta
Leisure
10/10
Exceptional
26 May 2025
Aracely
Excellent
Leisure Family_with_children
10/10
Exceptional
13 May 2025
Araceli
Its was great.
Leisure Family_with_children
10/10
Exceptional
28 Apr 2025
Angelica
We had a pleasant stay. Staff was friendly. The breakfast was great. It was clean and felt safe.

The air systems were challenging to get to work, but other then that, it was great.
Leisure Family_with_children
10/10
Exceptional
19 Apr 2025
vanessa
Overall a great place to stay .
2/10
Poor
18 Apr 2025
Eymee
Horrible staffing
Business_and_leisure Partner
8/10
Excellent
11 Apr 2025
Manuel

Very good but not close to the city

Good option but it is located in a difficult part of the city. The hotel is quiet but the traffic to get in or out is not easy.
Self
6/10
Pleasant
30 Mar 2025
Verified traveler

Nothing great

Hotel Review:

The stay was okay but nothing exceptional. The room was clean and had the basic amenities, but the overall experience felt average. The service was decent, though not particularly warm or welcoming. The location was convenient, which was a plus, but the atmosphere lacked charm. The breakfast options were limited and not very appealing. For the price, I expected a bit more in terms of comfort and service. It’s a functional place to stay, but I wouldn’t go out of my way to book it again.
Business
8/10
Excellent
29 Mar 2025
Lupita
El servicio y atención fue excelente, solo los cuartos muy chicos, sin refrigerador ni closets, tampoco cajones para guardar la ropa.
10/10
Exceptional
21 Mar 2025
Norma
The hotel was very amazing. We love how quiet it was for us staying at the hotel. Staff were amazing as well. The uber driver that they had Jonathan was amazing to us as well very attentive when needed to get around the area
Leisure Family
10/10
Exceptional
21 Mar 2025
Rosa
Very nice and safe
8/10
Excellent
13 Mar 2025
Yadira
Wonderful hotel, great breakfast!
10/10
Exceptional
25 Feb 2025
Francisco
This was like the fifth time we stayed at this hotel.
I love it!
Leisure Family
10/10
Exceptional
25 Feb 2025
yessenia
Love everything about it.
2/10
Poor
14 Feb 2025
angel y norma

No respetaron mi reserva

Fue horrible, escogí pagar en el hotel, me enviaron un email pidiendo que confirmara mi estancia llamando a un teléfono, lo cual seguí paso a paso, me contestaron y confirmaron la reserva, al llegar allá , no había habitaciones disponibles y que se había cancelado mi reserva, falta de seriedad, servicio, irresponsables, no se vale que hagan esto, ojalá y que Hoteles.com saque a este hotel de su aplicación, en todos los años que tengo usando la app nunca me había pasado un servicio tan desagradable
Business
10/10
Exceptional
30 Jan 2025
elena
Loved the breakfast
Leisure Partner
10/10
Exceptional
16 Jan 2025
Elvia
It is one of my favorite places to operate very clean..
10/10
Exceptional
29 Dec 2024
Laura
Easy access to main Streets , delicious Buffet!!
Accesibilidad perfecta a el Blvd principal, muy cerca punto Sur mall el Buffet delicioso y todos muy cordiales y educados!
Leisure Family
6/10
Pleasant
27 Nov 2024
Jose
Convenient location
Business Self
10/10
Exceptional
22 Nov 2024
Macario
Great customer service from the front desk personnel. The breakfast was superb, attendees were always very attentive to our needs. The cooks prepared delicious dishes. Then we had our housekeeper Raquel, always happy to assist us with our needs. It was great to always see her big smile. We are very happy with our stay at the Encore and are already planning to return but this time with family and friends.
Leisure Partner
10/10
Exceptional
21 Nov 2024
Liliana
I stayed at the Ramada Encore for 9 days with the family. The room was maintained clean, bed was comfy and breakfast was great.
Leisure
10/10
Exceptional
15 Nov 2024
Julie Ann
Best breakfast EVER
Leisure Self
8/10
Excellent
23 Oct 2024
Guadalupe M
The front desk staff is amazing. The bed and pillows are very comfortable. The bathroom is well stocked and clean. Spectacular decorations. Breakfast is supper delicious. Thanks.
Friends_and_family Family
10/10
Exceptional
10 Oct 2024
Edgar
great
Leisure Family
10/10
Exceptional
04 Oct 2024
Enrique
I love the place it’s so nice and quiet
Business_and_leisure Self
10/10
Exceptional
26 Sep 2024
Daniel
Really clean comfortable stay
Business_and_leisure Family
10/10
Exceptional
20 Sep 2024
Orlando
Good
6/10
Pleasant
17 Sep 2024
GUSTAVO
This year service wasn’t good, breakfast was not good, rooms not so good
6/10
Pleasant
12 Sep 2024
Marco
My AC was not working and it took a whole day for them to take a look at it. Noisy music by elevators (hotel)…
8/10
Excellent
11 Sep 2024
Maximilian
The hotel was very nice in all aspects. The only thing I did not like was that they did not have my room at 3PM. All else, it was very nice. I like the breakfast buffet they had to offer.
Business Self
10/10
Exceptional
26 Aug 2024
Enrique
I love it
Business_and_leisure Self
10/10
Exceptional
19 Aug 2024
cesar
Great place
10/10
Exceptional
16 Aug 2024
Juan
Excellent Hotel
Business Family
6/10
Pleasant
15 Aug 2024
Melinda
Everything was fine expect the bathroom
Leisure Family
10/10
Exceptional
14 Aug 2024
Carlos
good Breakfast!
Business Self
8/10
Excellent
14 Jul 2024
Mirtha
Property is clean and staff are professional. Breakfast at the restaurant was really good!
Leisure Family
4/10
Poor
14 Jul 2024
Jorge
The overall stay was good. However the 2 rooms we were in were both with faulty glass shower doors on hinges. One had an exhaust fan not working and tv programming was not adequate in 1 room. A 3rd party inspection should be done in this place.
Leisure Family_with_children
10/10
Exceptional
13 Jul 2024
Jesus
Nice
10/10
Exceptional
28 May 2024
Juan
Wonderful Experience
Business Family
10/10
Exceptional
20 May 2024
Jorge
It’s nice place to stay
8/10
Excellent
05 May 2024
Jose
It was average
Leisure Partner
10/10
Exceptional
04 May 2024
Brenda
Great
10/10
Exceptional
25 Mar 2024
Ernesto
Encore Ramada is very comfortable and at a very good location where many business and leisure places can be easily reached either walking or via a short drive.
Leisure Family_with_children
2/10
Poor
07 Mar 2024
MUNESH

My laundry clothes were damaged including a suit

Irresponsible staff. 4 times of follow up to get my laundry and it arrived at 11pm and i had to catch sleep to leave at 4am
Business
8/10
Excellent
04 Mar 2024
Omar Gerardo
Easy and fast check in. Convenient area for dinning
Leisure Family
6/10
Pleasant
29 Feb 2024
Mary M

Convenient location

There is a lot of noise from the restaurants and common areas.
Friends_and_family Family
10/10
Exceptional
16 Feb 2024
omar
Enjoy that it super close to punto sur
10/10
Exceptional
15 Feb 2024
mallu
Great place
Leisure Family_with_children
6/10
Pleasant
29 Jan 2024
JUAN
Basic...similar to any US chain hotel
10/10
Exceptional
26 Jan 2024
Eric
Very good ambiance. The staff is incredibke and the prices are really good. The plaza is also interesting, has a lot of businesses. Really recommend it.
Business_and_leisure Friends
8/10
Excellent
22 Jan 2024
Ernesto
Hotel is in pretty good condition and staff is mostly willing to serve.

Apart from the staff in undergoing training, all the rest was pretty good.
Leisure Family
10/10
Exceptional
06 Jan 2024
Alexia
Excellent hotel for your stay in Guadalajara! We stayed for three nights and the all the staff was always very helpful and friendly, they also offered delicious complimentary breakfast. I would definitely stay here again.
10/10
Exceptional
05 Jan 2024
Ivan
Good client service
10/10
Exceptional
30 Dec 2023
Carlos
N/a
Business_and_leisure Self
8/10
Excellent
24 Oct 2023
Fatima
The location is great because it has a variety of dining options. Clean.
My only feedback is I would ask that the housekeeping team be more considerate about their guest and bring down the noise level.
There was a lot of loud talking across the hallway while they cleaned up some rooms,and that was pretty unpleaseant when youre trying to unwind and settle in after a long day of travel.
Leisure Family
6/10
Pleasant
17 Oct 2023
Ange
The hotel smells unpleasant, like paint, like it was recently remodeled.
The color scheme felt very 80's: red, white, and black. It was not inviting or relaxing at all. The rooms and hallways were decorated with a whimsical/cartoonish astronaut/outer space theme.
The lighting for the entire hotel could use an overhaul. It feels like you are in an office building.
I have never stayed in a room that didn't have a closet. Instead, it had two rods sticking out of the wall where you could hang your clothes -exposed-. No drawers either, just some shelves.
The air conditioning made all sorts of noises and dripped water all over the floor. When we reported the issue, we were told that as long as we kept it around 23-24 degrees Celsius (74-75 degrees Fahrenheit) the unit would work normally. We followed the instructions, and we still had a puddle of water the next day. We reported it again, and nothing got done about it.
Lastly, the remote control for the TV was out of batteries.
I really wanted to like this hotel, but it just didn't deliver.
Leisure Partner
2/10
Poor
06 Oct 2023
Sydney
I had a bad experience with staff bad service and cold water I called them to send a personal to fix it and never went we had to shower with cold water
Leisure Family
8/10
Excellent
10 Sep 2023
Rudy
Wonderful property been coming for years needs some updating it’s time. Things are looking worn.
Leisure Family
8/10
Excellent
21 Aug 2023
Stephany
Very helpful. Our driver from the hotel was excellent.
Leisure Family
8/10
Excellent
09 Aug 2023
Margarita

Service lacking a little

Our room was not ready at check in time. We requested an iron and it never came we had to call back for the iron 2 hours later.
Partner
6/10
Pleasant
07 Aug 2023
Verified traveler
Hotel cleanliness was lacking. Our first room smelled very bad. When I addressed the situation they were not apologetic and I had to ask to be moved to a different room. The hotel definitely needs a deep clean.
Friends_and_family Family
2/10
Poor
02 Aug 2023
HUMBERTO

Worst service, never going back

Bad service overall, we requested the invoice and they never issued it. After I left the hotel a kept calling the lady at the front desk would answer the phone and send you automatically to a answering machine she puts you on hold and few minutes later they hag up, this happen the whole day for 2 days until I gave up. It’s so frustrating that they would never answer the call or your emails
Business
10/10
Exceptional
15 May 2023
Jose
Very nice atmosphere with stay and breakfast .
Leisure Partner
10/10
Exceptional
16 Apr 2023
Roseira
Nice, clean hotel in a safe area with plenty of dining options within walking distance. I will be back for another stay !
Business Family
10/10
Exceptional
15 Apr 2023
Louis
Food is very good
Business Partner
10/10
Exceptional
20 Mar 2023
Saul
Excelente
Leisure Family

Location & surroundings

Ramada Encore By Wyndham Guadalajara Sur
Av Lã³pez Mateos Sur 1710 El Palomar , Mexico, Guadalajara, Mexico

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