Safestay Pisa Centrale

10/10

Exceptional

06 Jul 2026

Desaree

nice

Self

10/10

Exceptional

28 Jun 2026

Olivia

pretty good hostel and beds were comfy enough. staff was helpful and called us an early taxi to the airport which was nice

Friends

8/10

Excellent

25 May 2026

anthony

A very well run hostel very close to the main train station and strangely a nice 15 minute walk to the airport. Has an elevator and chill out areas, a nice bar and food service is very good. They seem to organise things for guests to do on most of the days. It's a safe area outside. Shower was good pressure and hot. Toilets downstairs well maintained. Very friendly place decent value for the price.

Self

8/10

Excellent

06 May 2026

melisa

the only con that i can make is that the window ledges are dirty and full
of falling leaves… the rest are good enough for a basic hostel offer…

Friends

8/10

Excellent

14 Mar 2026

mario

Clean and friendly

10/10

Exceptional

19 Feb 2026

Trinity

Staff was super helpful, and the lady at the front desk even filled my water bottle up for me! Never felt unsafe, and the room was very clean. Would recommend!

Friends

10/10

Exceptional

04 Feb 2026

Sudhanshu

Great staff

Leisure Family

10/10

Exceptional

30 Jan 2026

Adam

Good

Leisure Self

10/10

Exceptional

26 Dec 2025

Ben

Great

10/10

Exceptional

05 Nov 2025

Barbara

Nice property with on site restaurant/bar, overall the property was clean, staff were friendly, amenities were within walking distance, ideal for staying a few days, value for money, was a solo female traveller and felt very safe, would definitely stay again😊

Self

10/10

Exceptional

20 Oct 2025

Amjad

A great experience, staff very helpful, rooms very clean, walkable to Pisa Centrale and the airport.

Leisure

10/10

Exceptional

20 Oct 2025

Amjad

I’ve stopped here twice on my travels to and from Tuscany.
It’s very clean and friendly, the hot meals are lovely.
The staff are very friendly and helpful.
A very easy walk to Pisa Centrale station and the airport is only about 15 minutes walk away too.
I can recommend, without hesitation, if you are looking for a hostel.

Leisure Self

8/10

Excellent

10 Oct 2025

Johannes

Easy stay

Partner

2/10

Poor

28 Sep 2025

Lena

Go elsewhere! Mattress so 'soft' more like sleeping in a hammock.This place/chain is a Corporate rip-off taking advantage of young/inexperienced travelers: accepts no cash only plastic payments even for €2, reception charges €10 for Italian wall-plug (€5 in town), they charge €7 wash + €7 dryer = €14 for 1 load, hostel is poorly isolated and right on train tracks, loud, old and worn, hard to use keys/locks (needs grease), locks on shared bathrooms so you need a key to get in, no shower curtains = soaked toilet. Not recommended for a stay in Pisa. 10 min walk from train station along skanky street :(

Leisure

10/10

Exceptional

29 Aug 2025

Pearl

I enjoyed the atmosphere it was friendly, staff always a great smile and they were ready to help for all my needs.

Leisure Family

4/10

Poor

19 Aug 2025

Mrs Karen

Check in took nearly an hour. Just bad timing maybe as the queue was big and everyone in front seemed to have a problem. The ladies on the reception were very cheerful and welcoming though

Friends_and_family Family

10/10

Exceptional

13 Aug 2025

Makayla

The beds were comfortable, but there were no curtains for privacy in the shared room

10/10

Exceptional

05 Aug 2025

matthew

Lovely place

Friends_and_family Family

8/10

Excellent

28 Jul 2025

Juncheng

A nice location and a nice service, Fatima was very welcoming and she provided some very thoughtful suggestions for my visit :)

Leisure Self

10/10

Exceptional

23 Jul 2025

Yadira Teresa

The evening male front desk receptionist provided excellent services. He was always very friendly and went out of the way to give me excellent recommendations and directions.

8/10

Excellent

02 Jul 2025

Dean

Decent place to stay

Leisure Self

10/10

Exceptional

22 Jun 2025

Eduardo Daniel

Very nice hotel close to the train station!

Partner

4/10

Poor

13 Jun 2025

Kazumi

Pos: close to airport. My flight was early so within walking distance was the reason I chose here. Snacks were available 24/7. Again, I was able to have a breakfast at 6 am.
Cons: Bathroom needs attention. Broken toilet seat, brown stained washbasin (it may caused by water, still could scrub), no handle inside of shower cubicle and difficult to close. A/C needs to go to reception to be on/off which end up on all night. Area wasn't particularly felt safe walking alone after hours.
It's hostel, so as long as don't expect much, it's ok. However, it's expensive for what you get. Sounds harsh but I have stayed hostel in Germany before so this place could do better.

Leisure Self

8/10

Excellent

13 Jun 2025

James

Freindly, Eficent Good atmosphere.

Leisure Partner

10/10

Exceptional

12 Jun 2025

naifan

good

Leisure Self

8/10

Excellent

29 Dec 2024

Espen

👍

8/10

Excellent

24 Nov 2024

MOAMEN

It is nice for short stay.... Staff are very professional, helpful and very friendly

8/10

Excellent

05 Sep 2024

Luis

Great place to stay next few
Minutes walking from the train station.

Leisure Friends

6/10

Pleasant

20 Aug 2024

Irene

He estado viajando por europa los últimos 3 meses y es la primera vez que en un hostel no tienen al menos una heladera pequeña para dejar algo de comida, lo considero un gran inconveniente. El precio esta bien y para pasar una noche es correcto, eso si, cualquier extra que quieras deberás pagar.

Self

8/10

Excellent

08 Aug 2024

Patrick

C

Leisure Family

8/10

Excellent

28 Jul 2024

Janet

Towel charges

Please make a mention in the listing that this does NOT include a bath towel for showing. You have to pay 4 euro to use a towel …

Friends_and_family Family

8/10

Excellent

12 Jul 2024

Oliver

Air conditioning didn’t work and it was a hot night. Not the best nights sleep.

Leisure Self

4/10

Poor

11 Jul 2024

Ashiedu

I was verbally harassed by one of the people staying at the hostel. There was a creepy guy that kept follpwing me at the hostel. This hostel charges you for every little thing; 1€ for a cup of ice, 1.50€ for a cup of water, 3€ for a lock if u dont have a lock for a locker, 10€ jiust to breath. At the end of the night there was a drunk guy in the lobby of the hostel being rude and biligerent to me and others in the lobby and i doubt he was even a guest there because the staff there was not really keeping track of who is a guest there or not. It seemed like an unorganized and borderline unsafe place to stay if you’re by yourself or in a group less than 3 people so book at your own risk.

Leisure Self

6/10

Pleasant

04 Jul 2024

Charmaine

Friendly staff

6/10

Pleasant

14 Jun 2024

James

Middle of the pack hostel in Pisa

This is a run of the mill hostel in Pisa. Nice enough with some fun amenities but nothing spectacular. After 28 days in Europe in mostly hostels, it’s middle of the pack.

Pros: clean, restaurant on site, check in was quick and easy, fun little area downstairs to meet new people, AC in the room.

Cons: expensive for what you get, no quiet curfew so it was loud all night, charges extra for towels, even with AC it was hot and windows wouldn’t open.

Friends_and_family Family

8/10

Excellent

09 Jun 2022

Kelly

Clean and cool design; ikea bunk beds

The public facilities were fabulous with lots of tables and outdoor area. Very lively. The staff was so nice and helpful. They had a great array of food, drinks and toiletries for sale. Bed was uncomfortable but it was just a few hours between flights for me. Quick walk from airport.

Self

4/10

Poor

08 Jun 2022

James

Disappointed

I was put in a room without a bathroom and had to use one in the hall. Also facing the rail line.

Self

8/10

Excellent

23 Aug 2020

Verified traveler

Perfect location and friendly staff

The staff were very friendly and welcoming. We stayed in a private room which was clean and comfortable. The aircon is controlled from reception which was a little annoying when it was too hot during the night but the staff were happy to change the temperature if asked.

Friends_and_family Friends

10/10

Exceptional

06 Aug 2020

Verified traveler

Perfect hostel

Great little hostel. Really friendly staff and clean room with everything you expect from a dorm. Location is great

Self

8/10

Excellent

26 May 2020

Refiloe Ethan

Accommodation

It was great to stay here, really fun.

Self

8/10

Excellent

28 Feb 2020

Manuel

Comfortable for its price. Close to pisa centre.

Friends_and_family Friends

8/10

Excellent

25 Nov 2019

Verified traveler

Well run hostel, just a 5 minutes walk from the train station and a not very far from the airport (you can walk there in less than 15 minutes). Very convenient to reach the city center as well. Nice cafeteria and really affordable prices.

Self

8/10

Excellent

22 Nov 2019

Mike

Overall good facilities were above average for a hostel

Leisure Self

8/10

Excellent

04 Oct 2019

Leroy

best experience

good service, and friendly staffs, best place to stay, wifi is poor

8/10

Excellent

01 Sep 2019

Nina

Good hostel near Train Station

This is a nice hostel, conveniently located near the train station.
The common area is great and has good food and drinks but the bedroom dorms are a bit basic. It would be nice if there were curtains around the beds for privacy.
The best thing about this hostel is the staff - they are all so friendly and helpful!

Self

10/10

Exceptional

06 Aug 2019

Verified traveler

Amazinf

Amazing stay. Such a good vibe

Self

10/10

Exceptional

23 Jun 2019

Verified traveler

Very nice, friendly serve and comfortable

Friends_and_family Family_with_children

10/10

Exceptional

22 Jun 2019

Verified traveler

A hidden gem! Close to train station and airport. Such a welcoming atmosphere. Loved staying there.

Leisure Self

6/10

Pleasant

22 Jun 2019

Jordana

No kitchen so you will have to buy food there which is a let down. The room a very old fashioned with not very good beds. It's okay for a cheap accommodation.

2/10

Poor

29 May 2019

Emma

Whilst the staff were really friendly the hostel itself is incredibly dated and in desperate need of a re-furb- the photos on hotels.com aren’t accurate, particularly the bathrooms. There was constant noise from other travellers shouting in the hallways, outside street noise (cars, planes, trains, people) as the windows aren’t sufficient for a city centre location. The stage they have set up on the first floor with all sorts of instruments is unnecessary - someone (badly) playing happy birthday on the recorder for hours isn’t fun!
Location wise, like most places in Pisa, the hostel is an easy walk to the airport, train station, city centre & leaning tower.

8/10

Excellent

29 May 2019

Wing Hei

Hot and stuffy room

Overall everything is great but the room gets a bit hot and we’re not allowed to turn on the air conditioner till June

10/10

Exceptional

19 May 2019

Verified traveler

Great location, easy to walk from airport and right next to the train station. The staff were friendly and helpful and the room, bed and sheets were clean. Locker in the bedroom was very useful. Wifi was good and the laptop in the living area was handy. They looked after my suitcase during the day which was good. Coffee/food service was also very good, would stay again!

Leisure Self

10/10

Exceptional

15 May 2019

Verified traveler

Location very good. Everything you needed within short walking distance
Its stay again in a heart beat 👏👏👏

Leisure Self

10/10

Exceptional

23 Oct 2018

Jonathon

Absolutely Brilliant!

Superb! Can’t speak highly enough of the place, the staff and the food.

8/10

Excellent

18 Oct 2018

alex

Hotel was great for access to the station but the door open onto a street market.

The bathroom is in need of refit and the no slip mats need a good clean but the room was clean.

Partner

8/10

Excellent

02 Oct 2018

Verified traveler

Hostel was a good hostel and within walking distance to the airport and train station.
Check-in was a bit slow but apart from that, it was good.

Friends

8/10

Excellent

25 Sep 2018

Verified traveler

Cool place, easy to find, friendly staff nice bar

10/10

Exceptional

22 Aug 2018

Thuy

The location is perfect, very close to the train station and walking distance to the leaning tower. The room is nice, clean and with air con :) The hostel is always clean since there are staff cleaning throughout the day and night(?) I love that they have restaurant opening 24/7 so it would be good if you head out very early in the morning or suddenly feel hungry at night like I did and the price is reasonable too. I really enjoy my stay and would definitely recommend it.

8/10

Excellent

13 Aug 2018

Bryan

It was your average type of hostel, nothing out of the ordinary

10/10

Exceptional

04 Aug 2018

Verified traveler

This place is excellent. Very clean. Very big room. Could sleep 4 people at a great price. Breakfast was good. The guys working there were very nice and helpful. Some people don't like the location but I never felt unsafe. And it's how most of Naples is. It's just dirty compared to many other places. 10 min walk from train station. A couple of great, and famous pizza places 2 min walk. Would highly recommend. Especially on a budget, about same price as a bed in a dorm.

10/10

Exceptional

11 Jul 2018

Beth

I loved the atmosphere they had. The hostal was within easy walking distance to the train station ehich made it perfect for us since we arrived late and left very early. We didnt have towels, soap, or real blankets and you were able to hear everything from the garden area and the trains going by. I would stay again but i find out where to get towels and soap as well as bring ear plugs. Overall, I liked it and got to meet interesting people from all over. I also liked that they had a small cafe so we didnt have to hunt for food late in the evening.

10/10

Exceptional

04 Jun 2018

Karrie

I stayed at Hostel Pisa for 2 separate nights, with a great first impression both times I checked in. If someone's already being served at reception, another staff member approaches you to ask if you're checking in. If you are, they give you the form to fill in while you wait. Once you're checked in, they give you a tour of the hostel and facilities as they direct you to your room.

Both nights I stayed in a 4-bed female-only room with en-suite, both of which were comfortable, spacious and clean with medium-sized lockers. The first night I was in 208, overlooking the outdoor bar, which stayed noisy well past the 2am close. On checking in the 2nd time, I explained the situation and my request to be in a room overlooking the front of the building was accommodated.

Both mornings I had a really good value breakfast, and one evening I did the all-you-can-eat buffet (lukewarm pizza and pasta unless you take from the dishes as soon as they come out the kitchen), which included an alcoholic or soft drink. I also did laundry, which was 5E each for washing and drying, and the dryer was fantastic.

The hostel is in a really good location - turn right out the train station and walk 7 mins. It's only 5mins on the train to the airport, or you can walk it in 20 mins. I would definitely recommend it here.

8/10

Excellent

04 Jun 2018

Aubrey

With a 10 minute walk to the airport it was ideal for our needs. The only negative was that the buffet meal was cold when it should have been hot - so we didn't have it but chose a pizza instead. The staff, however, were exceptional.

10/10

Exceptional

04 Jun 2018

Verified traveler

The hostel is so nice staff is international, so they speak different languages everything is clean and the lobby is really friendly. 5 of 5 to this place

8/10

Excellent

03 Jun 2018

Eliana

Clea and comfortable but a bit noisy. Good value!

Hostel is well located a few blocks 10 mins walking from the train station. Late check in allowed. The staff was friendly and the food was tasty and a very affordable price.
Room and bathroom were clean and bed was comfortable. I stayed in a 4 beds female room with private bathroom which was comfortable. The only issue is the noise. People in the street made noise until 3 am! And also people outside our room.

8/10

Excellent

06 May 2018

Jenny

Nice hostel

Nice hostel with friendly staff
The room is clean and the bed is comfy
Pasta taste ok

8/10

Excellent

10 Apr 2018

Verified traveler

Well-run hostel.

This hostel is well-run, has a 24 hour front desk, and a nice bar and food service. One pays small amounts for every “extra” such as towel and soap. WiFi included and very good. Near public transportation, even the airport!

10/10

Exceptional

21 Nov 2017

Mariela

lovely, i love the place sine i saw the advertising in internet. is perfect super clean

6/10

Pleasant

02 Sep 2017

Rupal

Overall I guess the stay was good considering it was a hostel. My only main complaint was that it was loud till late at night with music playing and there is a train station close by. I need a quiet area to sleep so it was not working for me. On the plus side, it's easily accessible. Only a short walk from the station, but far from the leaning tower. The front desk said they would call me a cab to take me to the tower and just to come down 10 mins before I want to leave. I came down 20 minutes earlier to be safe, but the guy didn't call till much later. When he started calling he said he was unable to get me a cab. At this point there was only 30 mins left till my appointment to walk to the top of the leaning tower. I had to run as fast as I can and had to get a cab in my own. This experience left me very disappointed with the hostel services. My advice: don't trust the staff to call a cab for you. Figure out your own way there or walk. I almost missed my appointment to the top of the tower bc of them and that was the only reason I came to Pisa to begin with

10/10

Exceptional

26 Aug 2017

Verified traveler

Amazing hostel, would recommend

Friendly, helpful staff
Great ammineties as well as good food and drink options
Nice outside area and clean rooms

6/10

Pleasant

17 Aug 2017

Verified traveler

First day - no water. Second day- they turned off the air conditioning in August, could not open window- mosquitos. Third night - party outside, train and airport noise. A bit overpriced with no breakfast.

Small lockers.

8/10

Excellent

16 Jul 2017

MISS WYNNE LUK

Friendly stuff, 15mins walk to airport it's exactly what you've paid for.

10/10

Exceptional

04 Jul 2017

georgia

Wonderful!

Absolutely loved it here. Staff were so friendly and helpful, food was great and cheap. €8 buffet well worth it.

10/10

Exceptional

07 May 2017

Duke

Staff & Food Great

Was welcomed by a member of staff and they explained everything clearly. Buffet was very good & vegetarian friendly. Only stayed one night, I was able to leave my bag for a few hours before I caught my train.

6/10

Pleasant

17 Oct 2015

Verified traveler

very close to the airport and train station

Nice hostel. The staff were fairly friendly and the 4 bed dorm room was clean with light and plugs. The only downslide is there is no kitchen or fridge so you have to go out to a restaurant or buy the food there, which is mediocre at best and not cheap. They offer a buffet which i didn't try so i am not sure but I'm sure its basic. A small bottle of water is 1Euro but they are close to a mini market where a large one is 1euro so no biggy. They have a nice roof top patio as well.

10/10

Exceptional

07 Oct 2015

Jason

Great hostel

Its great place to stay staff is really nice and close to city centre and train station

10/10

Exceptional

19 Aug 2015

Verified traveler

fantastic place

The staff were great. Great place.

6/10

Pleasant

04 Apr 2015

Damian

Decent little place

Easy to find, and located only about a 10 minute walk from the airport (or a short bus ride. Staff are friendly and informative. Rooms are a decent size, with lockers, and bathroom. Although each bed has its own socket, there is no light. Wifi is free, but you need to logon through your Facebook, or google account! There is a bar area, which also serves snacks/light meals. A buffet dinner is served each night for a small charge, which also includes one drink. You most be out of the rooms,(and are not allowed access to them)between the hours of 12.00pm - 15.00pm each day. This is so the daily cleaning can take place uninterrupted.
The Leaning Tower is about a 20 minute walk away. Or again, you can take the local bus. It is a decent cheap bed for the night. I'm out and about all day, so it served its purpose. I would return.

8/10

Excellent

23 Jun 2026

Ebelyn Julia

Muy bien aunque hacia mucho frío en la habitación.

Self

8/10

Excellent

02 Jun 2026

Alexandra

It was a nice place to stay close to the airport. Unfortunately there was no kitchen and they charge extra for leaving your luggage!

Self

10/10

Exceptional

24 May 2026

Semehal

It was a very nice stay and the people were very helpful, specially Noemi helped me a lot in giving me tips on how to navigate the city. The room was clean and nice.

Self

6/10

Pleasant

18 May 2026

Frederik

Jammer dat je 4€ extra moet betalen voor een handdoek

Business

2/10

Poor

28 Apr 2026

cevsen

Aile konaklamasıydı. Oda çok pisti, yerler ve banyo hiç temizlenmemiş gibiydi. Çarşaflar temiz görünüyordu ancak oda hijyeni yüzünden onları da rahatsız olarak kullandık. Yatak rahat değildi, çok ince bir süngerden oluşuyordu. Otel konseptinden ziyade hostel konsepti belirlenmiş. Kahvaltısız kobaklama yaptık ve kahvaltıyı Pisa yakını bir cafede yaptık, mükemmel karar :) Resepsiyon görevlileri gençti ancak ilgiliydi. Oda fiyatına havlu dahil değil ve havlu için 4 EUR istendi. Çok fazla! Otelin tek güzel yanı bahçesinin olmasıydı

Friends_and_family Family

10/10

Exceptional

17 Apr 2026

Thomas

Ok

8/10

Excellent

06 Feb 2026

Coen

Prima hostel. Goede koffie en ontbijt, gezellige sfeer. Bedden zijn wat aan zachte kant. Prima douche en geweldige ligging zo aan de rand van t centrum. Alles goed op loopafstand.

Friends_and_family Family

2/10

Poor

25 Dec 2025

Sofiane

Les lits pas du tout confortable, le personnel de réception aucune tolérance, bagagerie payant par personne et non par bagages,.....

Friends_and_family Family

4/10

Poor

27 Nov 2025

gabriela

O hostel nao tem limite de idade e acabei ficando no quarto com duas idosas que roncavam MUITO alto, alem de colocarem o aquecedor no máximo. Alem disso, o layout do banheiro fazia com que vc tivesse que usar a privada sentando de lado, para nao ficar com os joelhos batendo na pia.
Nao tem cozinha disponível para os hospedes e vc tem que pagar ate para conseguir um garfinho de plástico.
Pode ate valer o valor para uma noite perto do aeroporto, mas pela prática de e nao pelo conforto.

Self

10/10

Exceptional

25 Nov 2025

Nils

Clean room, nice staff

Self

10/10

Exceptional

22 Nov 2025

Nils

Clean, nice staff

Self

2/10

Poor

09 Nov 2025

Clarence

N'ont pas voulu me laisser entrer alors qu'il fesait froid dehors et que j'étais prêt a prendre a mangé pour rester un peu à l'intérieur et qu'il fesait nuit

6/10

Pleasant

07 Nov 2025

Francesco

In generale ok, però far pagare gli asciugamani è ridicolo considerando il rpezzo delle camere. Almeno la colazione dovrebbe essere compresa cosi come gli adicugamani ed i saponi.

Partner

10/10

Exceptional

26 Oct 2025

Irina

Qualità prezzo !

Leisure Self

10/10

Exceptional

26 Oct 2025

Marina

Rent och välkomnande. Bra service även vid ankomst mitt i natten, med 24/7 bar och snacks.
Sänglampor hade varit bra. Och strålen i duschen kunde vara starkare.
Men sammantaget en mycket bra och prisvärt boende som vi kan varmt rekommendera

Friends_and_family Family

2/10

Poor

25 Oct 2025

Sari

We booked twin room, we got dormitory for 4 people. Loudy traffic noice from street, earplugs did not help. We were in the first floor. Bad mattress. Dirty shower.
Good thing was the nice staff in reception, and good location near trainstation

Friends_and_family Friends

6/10

Pleasant

01 Oct 2025

Guri

Et ok sted, gangsvstand fra stasjonen. Jeg hadde bestilt, og fått bekreftet fra Hotels.cxm, 2 bed female room. Jeg fikk 4 beds room. Greit nok. To av de andre var supre room mates, den tredje tok ingen hensyn. Satt/lå på min seng da jeg kom. Snakket i tlf med høyttaler på, leeeeenge. Okkuperte det ene bordet/stolen. Kom brasende inn kl 01(natt), var på badet til 02.05, lys på tlf, snakket i tlf, skramlet med skap osv osv.
Litt etterpå utløstes brannalarmen, heldigvis falsk.
Konklusjon: ok opphold hvis folk kan oppføre seg. («Den tredje» etterlot badet i kaos, papir overalt, brukte opp alt toalettpapir.)

Self

4/10

Poor

11 Sep 2025

August Elias

Dirty and unhygenic roommate. NO AIR CONDITIONING, it was broken and I could not change rooms

Self

8/10

Excellent

08 Sep 2025

Verified traveler

Ok

O atendimento é bom, café da manhã incluso ok, banheiros limpos. Tem que pagar para deixar a bagagem . E os colchões precisam ser urgentemente trocados , estão muito velhos e desconfortáveis .

Self

6/10

Pleasant

30 Aug 2025

DAWOOD

It’s ok for me but the good thing is 24 hour we can get something to eat and drink at the hotel

2/10

Poor

19 Aug 2025

Bruno

Atendimento pessimo

Fiz uma reserva pelo hoteis.com para um quarto compartilhado misto para duas pessoas. Ao chegar às 14h30, fui orientado a aguardar o check-in às 15h. Na fila, mesmo estando em segundo lugar, a recepcionista atendeu outras pessoas antes de mim. Quando fui atendido, ela afirmou de forma ríspida que eu havia reservado um quarto feminino e que deveria pagar a diferença para ficar num quarto pior. Mostrei a confirmação da reserva, que comprovava ser um quarto misto, e então ela me ofereceu um quarto com seis pessoas sem cobrar a mais, mas se recusou a reembolsar a diferença, tratando-me mal e insistindo que não cobraria nada a mais como se fosse um favor.

Pedi para falar com um gerente e fui levado a uma sala onde me informaram que o erro era da plataforma, mas que não fariam reembolso, apenas me trocariam de quarto. Insisti que eles entrassem em contato com a plataforma para resolver, mas disseram que o problema era apenas entre mim e o hoteis.com.

Entrei em contato com o hoteis.com, onde tive atendimento ruim e fui transferido três vezes. Me ofereceram realocação em hotéis distantes (mais de 1 hora de carro) ou vouchers de 15 a 30 euros para ficar no mesmo local, proposta que considerei insuficiente. O pior atendimento foi da recepcionista do hotel, que foi rude e insistiu que o erro era meu.

Self

8/10

Excellent

14 Aug 2025

Claudio

Essenziale ma pratico

Posizione ottima x chi è diretto in aereoporti, raggiungibile anche a piedi; struttura in ottime condizioni, poca la ventilazione naturale e un filo rumorosa x la vicinanza di ferrovia e raccordo; camera pulita, spartana, molto ampia, così come il box doccia

Self