Name: Pompaelo Urban Spa
Address: Plaza Consistorial, 3, Pamplona, 31001, ES

8/10

Excellent

12 Jun 2026

Roxann

This really is a cute boutique hotel but…. It is right next to the a city hall square and all the bars, restaurants and shopping. That might seam great until the drunk scream singing ensues from midnight till 5am past your window. We were there on a Friday and Saturday night so I would never do that again. If you’re a real party animal! Stay here!

Friends

10/10

Exceptional

02 Apr 2026

Fernando Garcia

All good

Partner

8/10

Excellent

18 Nov 2025

Daniel

The staff were great. The location was also great. The room was good and clean and as described. Overall, for a hotel in old town of city, it was a great experience.

Leisure Partner

10/10

Exceptional

02 Sep 2025

Andres

Great service

Leisure Family

10/10

Exceptional

04 Apr 2025

Erin

Very nice!

Leisure Family

8/10

Excellent

26 Sep 2024

Denise

Nice, friendly and very helpful staff. Good sized room, very clean. Great location.

Leisure Partner

10/10

Exceptional

31 May 2024

john

Great Location

Great location in the heart of Pamplona - comfortable, albeit cosy, rooms. Unusual shapes as a result of being a refurbished building

Partner

10/10

Exceptional

31 May 2024

john

Great Location

Great location in the heart of Pamplona - comfortable, albeit cosy, rooms. Unusual shapes as a result of being a refurbished building. On site cafe not our preferred breakfast location as there are many more bars and cafes moments away.

Partner

10/10

Exceptional

14 Mar 2024

Rodney

Thanks to Christina at reception for her assistance today.

10/10

Exceptional

08 Mar 2024

Dylan

Great service

Business_and_leisure

10/10

Exceptional

27 Aug 2023

Elizabeth

Great property, centrally located, friendly and helpful staff, clean and modern rooms

Leisure Self

8/10

Excellent

14 Dec 2022

Bethany

We appreciated the quiet and privacy despite such a convenient central location. Excellent breakfast, very friendly and professional staff. No public spaces except for breakfasting.

10/10

Exceptional

09 Oct 2022

Mohammad

Good place to stay in Pamplona center

Nice hotel in front of Plaza Consistorial, with restaurants and daily activities in the Plaza, however at night is quite which is good for sleeping. The room was a good size with a small balcony facing the plaza, the bed was comfortable, good size bathroom, very fast internet and good service in the 5th floor where we stayed. We really enjoyed our stay in this hotel.
Very nice people at the reception.
We were instructed to park in Plaza del Castillo parking and walk to hotel; it was not a bad walk even though we were carrying lot of luggage. The hotel discount for the parking end up being 13.95 dollars per day.
We recommend this place.

Partner

6/10

Pleasant

08 Oct 2022

Douglas

My room was clean and comfortable but more than half of the room was not useable due to the roof cutting off half the space. I had to duck my head to walk around the room.

Leisure Friends

6/10

Pleasant

09 Sep 2022

Erick

A/C is not adjustable and set to
25 C. Windows can be open, but city is very busy and loud, so not practical. Too hot to sleep comfortably.

Leisure Friends

10/10

Exceptional

09 Sep 2022

Lorena

Checkin process extremely slow, just one person attending a huge crowd of guests. She was nice and had everything under control, but the process was slow

Leisure Family

10/10

Exceptional

02 Aug 2022

Yaimara M

Great location and comfortable. The room was clean and they offer great amenities but there was a large black mold stain in the bathroom ceiling.

Friends_and_family Family

8/10

Excellent

09 Jun 2022

Rene

The parking was very expensive. On my reservation appeared to be included but it wasnt.

Business

4/10

Poor

20 Dec 2019

Julia

It is not a four star hotel. It’s a hotel with a little cafeteria which serves only the very basic. It is run by young women like if they were home. The sheets were all soil, etc. Don’t sale it a four star. I don’t think Expedia is doing the right checking on
The hotels in Europe. Or It is not sending the right people to check.

Leisure Self

10/10

Exceptional

04 Oct 2019

Verified traveler

Great location, comfortable and modern rooms. Great rooftop bar.

Family

10/10

Exceptional

13 Sep 2019

AH

Excellent location, a lot to see and enjoy around.
Good ambience and excellent food and drinks in the area.

Leisure Family

10/10

Exceptional

07 Aug 2019

Verified traveler

Review

Great Location and very clear room

Partner

10/10

Exceptional

18 Jul 2019

Verified traveler

Perfect location! Staff was very friendly, I needed help with WiFi and the lady help me with such pleasure. Incredible place to stay

Leisure Family

6/10

Pleasant

13 Jul 2019

Verified traveler

Great location if you want to be in the centre of all the action for the running of the bulls festival.

Leisure Partner

10/10

Exceptional

28 Jun 2019

Kay

Lots to love about Pamplona and this hotel, starting with its central location right next to city hall and a nice town square. We loved the spirit of the people of Pamplona, the great food options, walking to follow a small portion of the Camino (which passes thru the town), seeing the path of the running of the bulls, walking the ramparts, and more. Overall very delightful. The hotel is what one would expect from a 4-star hotel - clean & comfortable. We thought it was a good value for the money.

Leisure Partner

8/10

Excellent

20 Jun 2019

Andrew

Great but check car park directions beforehand

Great location for the centre of Pamplona but make sure you have clear directions to the underground car park before arriving as it is approached from a different street and it’s entrance is not clearly marked with a name. It is then only a five minute walk to the hotel which was very comfortable and right in the centre

Friends

8/10

Excellent

19 Jun 2019

JStone

The location was excellent and the hotel staff were very helpful and friendly.

Leisure Self

4/10

Poor

03 Jun 2019

Mark

Pamplona experience

Very unfriendly and unhelpful front desk person. Soured me on the hotel.

Friends

10/10

Exceptional

01 Jun 2019

Walt

Great hotel in perfect location near town hall, information, and bull run. Our only criticism is the WiFi is very frustrating particularly for Apple devices as it turns off every time you leave the room and requires three steps to turn on each and every time you leave the room.

Leisure Partner

8/10

Excellent

23 May 2019

Verified traveler

Great location but loud at night

Great location, beautiful hotel and friendly staff. My only complaint about the hotel is the lack of sound proofing. While the hotel sits in a perfect location to City Centre it is so noisy all night long. Pamplona is a loud partying place, so do not expect to get any sleep unless you have good ear plugs or are a sound sleeper.

Partner

10/10

Exceptional

24 Feb 2019

Verified traveler

Location, hospitability, cleanliness, price and value

Leisure Partner

10/10

Exceptional

05 Feb 2019

Verified traveler

Great hotel in the heart of Pamplona, about a 20 minute walk from the train station.

6/10

Pleasant

20 Dec 2018

Verified traveler

Not sure for me

Pros: Good location
Cons: Terrible shower in the bathroom. So much dust at the corridor.

Partner

10/10

Exceptional

26 Nov 2018

Jason

Fantastic location , well appointed . Good front desk staff . Did the spa circuit which I recommend . Beds could use an update would be my only criticism .

8/10

Excellent

24 Nov 2018

Imma

Great location

Staff at reception was nice and helpful. Great location in the town center.

8/10

Excellent

18 Nov 2018

Vincent

Thumbs up to Pamplona

Location was great, close to all restaurants and cafes, plus churches and museums

Partner

10/10

Exceptional

02 Nov 2018

cathleen

It was very unique and interesting. Food very good and staff helpful.

Friends

8/10

Excellent

21 Oct 2018

Kabir

Comfortable room! Excelent location

8/10

Excellent

11 Oct 2018

Verified traveler

Pamplona a city to discover

Excellent location, in the heart of Pamplona

8/10

Excellent

10 Oct 2018

Ute

Experiencing famous Pamplona!

We had a great time at the little Hotel in a perfect location. We were close to everything we wanted to see. Just one complaint, the beds were too hard.

Partner

10/10

Exceptional

04 Oct 2018

Cynthia

Perfect Location!

Loved the central location. There is no parking specific to the hotel, but you can park at Placa del Castillo parking garage, bring the parking entry ticket to the hotel desk and, for a reduced fee, they will give you an exit card (which needs to be dropped in a bin at the parking exit so it can be returned to the hotel.)

Family

10/10

Exceptional

02 Oct 2018

Verified traveler

we stayed here during San Fermin festival. this was the perfect location to see the bulls run through one of the main plazas (town squares). the balcony doors kept the noise out too!

10/10

Exceptional

23 Sep 2018

Verified traveler

Just Perfect

Quiet.Very lovely room.Near many restaurants.Welcoming staff.Close to Camino Trail.

Partner

10/10

Exceptional

17 Sep 2018

Jayne

Excellent location,in the heart of things.

Great place to stay for starting pilgrimage. Festival happening when arrived, great atmosphere close to the festivities.

Friends

8/10

Excellent

10 Sep 2018

Verified traveler

Lovely hotel right in the heart of Pamplona

Secure parking very close and hotel situated in lovely historic part of centre. Lots of restaurants close by in the beautiful main square

8/10

Excellent

09 Sep 2018

paz

good location
good public area
Basic simple room but very good bath room

10/10

Exceptional

20 Aug 2018

Verified traveler

Fantastic location right in the centre. Parking easily possible in underground carpark (€12 per day/night) which is just around the corner. Windows keep the noise out from the street in the day or at night. Service good, staff friendly. Only downside, the spa/sauna has got limited opening hours (was closed on Sunday and Monday) and needs advanced reservation (not just a few hours).

Partner

10/10

Exceptional

09 Aug 2018

Verified traveler

The place to stay.

Great hotel with an awesome location.

Partner

10/10

Exceptional

07 Aug 2018

Shane

Excellent position to enjoy the best of Pamplona.

Excellent position to enjoy the best of Pamplona with friendly and very capable staff. Great recommendation and booking of local restaurant with good easy to follow directions. Look forward to returning for a longer visit.

10/10

Exceptional

02 Aug 2018

Nicholas

front desk staff was great

Partner

10/10

Exceptional

22 Jul 2018

Cheryl

We stayed for 2 nights for the San Fermin Festival. This hotel was in the PERFECT location if you want to be in the heart of the fun. There were activities and celebrating all throughout the day and night. If you wanted to hear and see the fun, just open the balcony doors, if not, keep them closed and all the noise was kept out. Because of a very slight mishap which was no big deal, they upgraded us to a balcony room at the front of the hotel which was perfect for viewing all the festivities and crowds!

10/10

Exceptional

17 Jul 2018

Eric

WOW!!! This place is in the absolute dead center of Pamplona where the San Fermin festival (running of the bulls) happens. The rooms are very nice and staff is friendly. Dont expect to get much sleep though if you go for the festival! They have onsite security and you get a wrist band to show that you're a guest of the hotel. The balcony room is an absolute must and worth the price if you're going for the festival. At 8am you can see the bulls run by but I recommend getting down there and running with them!!

10/10

Exceptional

12 Jul 2018

Mike

Great hotel and great staff. Already looking to book my next trip for San Fermin next year.

8/10

Excellent

25 Jun 2018

David

Nice hotel. Friendly and helpful staff. One small complaint is that it was really difficult to locate the parking initially. Once we got past that, it was smooth sailing and an enjoyable stay.

Partner

10/10

Exceptional

22 Jun 2018

Yuri

Quality hotel.

Quality hotel. Spacious well furnished room with large bathroom. There is also a outdoors swimming pool open 11 am - 9 pm and apparently the best spa service in the area (didn’t have a chance to use). Hotel is walking disstanxe from LaGuardia town.

Partner

10/10

Exceptional

17 Jun 2018

Fausto

Great hotel within the old town area of Pamplona. Close to everything: sightseeing sites and outstanding restaurants. We really enjoyed our stay at this hotel and will surely stay here next time we visit Pamplona. Only issue is that you are not allowed to enter the old town area by car as you will be ticketed by police, but hotel provides a very convenient parking access nearby from which you can easily walk to the hotel, as long as you don’t carry heavy or bulky luggage. Carmen and Javier were very helpful reception staff. They provided us with valuable assistance all along our stay.

10/10

Exceptional

14 Jun 2018

everardo

I enjoyed my stay there. They offer a voucher for 8 euros, to use at there cafe or bar, if you don’t need housekeeping.

8/10

Excellent

13 Jun 2018

Jevon A

Great location!

Amazing location, but parking can be a challenge. The hotel was very nice and modern.

Partner

8/10

Excellent

19 May 2018

Valentina

Nice hotel

Located in Centre, nice room. Hotel did not properly note parking - 12€ in local Saba parking lot, so ended up driving around for ages.. Close to many different tapas places

10/10

Exceptional

17 May 2018

Ian

Pamplona

2nd time at this property within a year. New, boutique like hotel, in the perfect location. Hotel is new - feel it opened in 2017. Highly recommend.

Family

10/10

Exceptional

15 Mar 2018

Verified traveler

Fantastic hotel, great location

I was in the area on business for a x3 night stay at this hotel. I understand that it's recently been built/renovated and you can tell - modern design with a clean decor. Perfect location in the centre of Pamplona - would recommend and stay there again for any return business trips.

8/10

Excellent

04 Dec 2017

Verified traveler

when we arrived, there was no-one at the front desk. we waited at least 10 minutes for someone to arrive. we called, we asked at the attached restaurant - no-one could find the person who should be at the front desk. when he arrived he was helpful, but it was a long unexplained wait

Partner

8/10

Excellent

17 Nov 2017

jerome

This is a very well located hotel and spotlessly clean It however is not a 4 star rating .The effort is put in my opinion on there spa services. The room is on the small size.

Partner

10/10

Exceptional

05 Nov 2017

Katarina

Perfect loacation

The hotel is in center of Pamplona. The hotel stuff advised me on parking immediately after my reservation so we had no problem finding parking and hotel which is in pedestrian area. It is a nice modern hotel. Breakfast was excellent. We would stay again.

Partner

10/10

Exceptional

02 Nov 2017

Christopher

Interesting decor central position pleasant staff.

8/10

Excellent

31 Oct 2017

Gary

No spa on Sunday. But still.a nice place

Quite a pleasant place to stay. Friendly staff and boutiquish place. Great location. BUT NO SPA on Sunday which wasn’t indicted on Wotif! As a tired pilgrim this was a reason why we booked..

10/10

Exceptional

11 Oct 2017

Terry

Great location in old town centre

Loved the location right in the heart of the old town.A few minutes by taxi to train station (6 euros) and 12-15 minutes walk to coach station. Friendly, helpful receptionists who couldn't do enough to make us welcome, even booking us train and coach tickets online and then printing out the tickets for us. Also we were given a very well produced booklet about the different historic walks around the old town - this was particularly useful and informative. Some occasional noise from street last thing at night and early in morning but with windows closed we couldn't hear anything. The hotel itself was so quiet at night you wouldn't have known there was anyone else staying there. The room was cleaned daily, sheets and towels changed and fresh water put in fridge. The room was spotless. I would definitely stay here again and would highly recommend this hotel to anyone else.

10/10

Exceptional

11 Oct 2017

Robert

Great hotel, great location, fantastic staff

Located on the main square housing the Ayuntamiento, and surrounded by bars and restaurants this is one of the best locations in Pamplona. The hotel itself is small and cozy but the rooms are more than adequate in size, with a large bathroom. The doors to the balcony are double glazed, which helps to minimize the noise, considering we were looking right over the square. The receptionists are super friendly and all the other staff we encountered such as the cleaners and the staff from the cafeteria were always smiling and would always greet us. The only thing lacking, to my mind, was that there was no lobby. There was a small space with one chair and that was it. At the other end was a small vestibule also with one chair. We had to sit and ill time for about half an hour and it would have been nice to have a place with at least two chairs! But that was a small inconvenience compared to the rest of our experience.

8/10

Excellent

18 Sep 2017

jerome

Location

The hotel is new and spotlessly and the location is beyond perfect including easy access to parking.This is not a 4 star facility by North American standards. There is nothing wrong with but no sense of atmosphere but a more clinical feeling.

Partner

8/10

Excellent

18 Sep 2017

Chris

Lovely hotel in the heart of the old town

We really liked the location of the hotel. It was right in the middle of the old town, right off a main square. The only difficulty we had was driving to the location - there are lots of closed roads and pedestrianized areas, but this was not the hotels fault.
The staff were very friendly and helpful.
The room was very nice and had a balcony overlooking a small square.

10/10

Exceptional

11 Sep 2017

Michael

Spain tour 2017

Holiday stop over, well worth a visit. Old town was great and a real lively mix

Partner

8/10

Excellent

15 Aug 2017

Peter

The place to stay in Pamplona

Great location.

Partner

10/10

Exceptional

31 Jul 2017

Peter

Great position of hotel in the centre of city. Excellent staff very willing to help especially when we had mislaid the car parking ticket.

Partner

8/10

Excellent

24 Jun 2026

Elvia

La habitación bien sin ser excelente. El baño súper pequeño y al bañarte imposible no inundar todo. El personal súper amable, el restaurante muy bueno y el mejor café por la mañana

Family

10/10

Exceptional

17 Jun 2026

Fatima

Un hotel fantástico, bien localizado
Lo mejor el personal, amables, te ayudan con lo que necesites, están atentos a todo
Un diez

Business

10/10

Exceptional

16 Jun 2026

Amaya Dolores

Excelente hotel y ubicación

8/10

Excellent

16 May 2026

Alfonso

Buen hotel muy cómodo y bien ubicado

10/10

Exceptional

02 Mar 2026

Eva

Muy buena ubicación
Para dejar el coche en parking, zona peatonal

Friends

10/10

Exceptional

07 Nov 2025

Carina

Trevlig hjälpsam personal vid incheckningen.

Friends_and_family Friends

8/10

Excellent

31 Oct 2025

Katariina

Hotelli on aivan vanhassa kaupungissa, ja sen ympäristö on täynnä kivoja pintxoravintoloita. Yöllä kadulta kuuluu kaupungin äänet.

Leisure Friends

10/10

Exceptional

13 Oct 2025

Daniel

Del Spa no podemos decir nada, no lo probamos. Pero la ubicación es inmejorable y más por el precio que hemos pagado. Instalaciones nuevas y precio de parking más que razonable. Para repetir.

Partner

10/10

Exceptional

02 Oct 2025

herve

Parfait

Partner

6/10

Pleasant

13 Jun 2025

Susana

Zimmer etwas klein

Leisure Family

10/10

Exceptional

09 Oct 2022

SOFIA

Instalaciones modernas, muy prácticas, excelente atención del personal, incluido del SPA.
Dificultad aparcamiento.

Leisure Partner

10/10

Exceptional

22 Jul 2022

François

Tres bel emplacement pour découvrir Pamplune

Emplacement ideal, super rapport qualité prix, accueil agreable. Chambre spacieuse avec jolie vue sur la place. Bien insonorisé. Bonne literie.

Partner

4/10

Poor

21 Jun 2022

Andrea

Spa non disponibile e poca trasparenza sui giorni di disponibilità: si pretendeva che fossero gli ospiti ad accertarsi, ma sarebbe stato più corretto indicarli chiaramente, visto che l'hotel si chiama \"Urban spa\" e la chiusura era durante parte del fine settimana quando un hotel ha più affluenza. Non avremmo scelto questa struttura se avessimo saputo e speriamo che questo commento aiuti a evitare la stessa delusione per gli ospiti futuri.

Leisure Partner

6/10

Pleasant

16 May 2022

Miguel

Buena zona pero hotel caro para su calidad

La cama muy incómoda, ya pide un cambio urgente. El parking está muy lejos.
El hotel buena ubicación

Partner

6/10

Pleasant

25 Apr 2022

Ana

instalaciones para actualizar

La limpieza impecable y el personal super eficiente y amable. Me decepcionó mucho la cama, que para nada estaba a la altura de un hotel de 4 estrellas....se veía con sólo mirar el colchón que estaba abombado....descansé muy mal, la verdad. La ducha no cerraba y el perfil de la mampara estaba oxidado y salía el agua. Me sorprendió para un hotel que parece relativamente nuevo, muy bonito y acogedor.

Business

10/10

Exceptional

12 Apr 2022

JOSE

El trato de todo el personal

Leisure Family

8/10

Excellent

08 Mar 2021

Verified traveler

Hotel centrico

Hotel céntrico, en la plaza del ayuntamiento, muy ccómod para moverse a pie por el centro de la ciudad. Las camas grandes y cómodas. Recomedable

Business

4/10

Poor

19 Feb 2021

Rémi

Hotel raro, instalaciones y desayuno bajo nivel

Hotel bastante raro. El edificio es muy estrecho y las fotos son claramente mejores que la realidad. Las luces tanto de las partes comunes como de la habitacion son muy agresivas y la comidida de todas las instalaciones es de bajo nivel.
Ademas el dasayuno es muy limitado y con productos de baja calidad..

Business

8/10

Excellent

04 Mar 2020

Verified traveler

Buena opción

Un buen hotel para estar en pleno centro de Pamplona

Business

10/10

Exceptional

12 Jan 2020

Andre

Bon hôtel, très bien placé, mais une odeur d’egouts insupportable dans la chambre. Un regard complice entre le réceptionniste et une femme de ménage, m’a laissé penser qu’il étaient au courant....

Partner

8/10

Excellent

02 Jan 2020

Christian

hôtel idéalement situé au centre ville, confortable.

Friends_and_family Friends

8/10

Excellent

18 Dec 2019

Verified traveler

No me gustó que estuviera 14 euros más barato y con desayuno en otro buscador horas despues de coger la reserva

8/10

Excellent

08 Dec 2019

Verified traveler

Me gustó muchísimo la situación. Al estar tan céntrico podías ir y volver sin pereza.
La habitación no tenía grandes lujos pero estaba bien

Leisure Partner

10/10

Exceptional

27 Nov 2019

Margareth Misse Guidi

Hotel com excelente localizacao. Quartos limpos, confortaveis . Gostei muito!! Ficaria novamente.

Partner

8/10

Excellent

11 Nov 2019

José

O hotel precisa corrigir alguns detalhes.

O hotel é bem situado, o prédio está bem conservado e o atendimento é bom. Como deficiências apontaria o colchão desconfortável, box do banheira sem saboneteira e armário para roupas muito pequeno.

Partner

10/10

Exceptional

30 Oct 2019

Sarina

La ubicación, insuperable. En el centro neurálgico del casco antiguo de Pamplona. ¡Un privilegio! El personal de recepción fue sumamente atento, servicial y cordial. Igualmente el de la cafetería que da suplemento de desayuno para los huéspedes alojados en el hotel.

Leisure Partner

10/10

Exceptional

09 Oct 2019

Verified traveler

Sehr positiv: Zimmer- und Badausstattung neu, praktisch und mit
viel Helligkeit :-)

Weniger gut: der Kaffee aus der Kanne

Super Lage

Leisure Partner