Name: Eurostars Pamplona
Address: Beloso Bajo, 11, Pamplona, 31006, ES

6/10

Pleasant

20 Jul 2026

Joseph

The spa, club, gym, and pool we're all out of order

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Leticia

The family rooms are enormous with so much space. Great for families. We went for San Fermin and 5 min cab ride or 25 min walk from the center.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Earl

The staff at the property were great but don’t bother to dine. Restaurant was short staffed with a poor menu and a complete waste of time

Partner

10/10

Exceptional

15 Jul 2026

Jack

Really good if your a 40 year old wanting to do the bull run in air con

Friends_and_family Friends

10/10

Exceptional

15 Jul 2026

Nattlie

Everything was nice, very clean and comfortable.. The people were very friendly. We would definitely stay here again.

10/10

Exceptional

15 Jul 2026

Dominique

We stayed 2 nights for the running of the bulls. It was a little further out of town which was nice to not be directly in the riff raff. About a 30 minute walk into the downtown area. Great restaurant!

Loved the room! Would stay again!

Partner

10/10

Exceptional

06 Jul 2026

REMIGIO

Excelente habitación para familia, personal amable y todo limpio, cama y almohadas muy cómodas. 10/10

Family

10/10

Exceptional

25 Jun 2026

Catherine

Great place! Would recommend

10/10

Exceptional

09 Jun 2026

Gregorio

Great

Family_with_children

10/10

Exceptional

09 Jun 2026

Pamela

Great modern looking hotel, clean, staff where good. It's a 30 minute walk to the city old town, but pleasant and an easy route.
Under hotel parking is good

Partner

10/10

Exceptional

28 May 2026

Sean

Located about thirty minutes walk from the centre of Pamplona. Modernist style, we were given a large room which felt truly relaxing and well in accord with the four star status. Free underground car park is another plus. The staff were universally friendly and helpful. A very nice on site restaurant that also offers breakfast, although we did not try it. Recommend.

Partner

10/10

Exceptional

03 Apr 2026

Gelsomino

Property is amazing. Amenities, rooms. It has it all.
Staff was average and breakfast could have been better

Partner

10/10

Exceptional

27 Feb 2026

Arwen

Love this hotel. Huge rooms with big comfy beds, powerful showers and separate bath tub. Easy, free, secure parking and helpful staff

Partner

10/10

Exceptional

19 Feb 2026

Trevor

Excellent hotel. Very clean and very helpful staff.

Partner

10/10

Exceptional

03 Feb 2026

Arwen

Friendly staff, beautiful room, super comfy bed, great shower and a bath.

Partner

10/10

Exceptional

01 Feb 2026

Dean

The upgrade to an executive suite was awesome, the wine was amazing, and the staff were fantastic. Special mentions to the young lady that checked us in and out. Also to the lady working breakfast both were fantastic!

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

anne

Wonderful room , spacious and well appointed. Very comfortable bed .

Partner

4/10

Poor

29 Nov 2025

Lynne

The room was lovely but the food and drink in the restaurant was horrendous, I have never in my life paid so much for a 2 inch by 4 inch piece of cod and then to get charged for a pint of larger that was in a half pint glass , only 3/4 full and then a 2 inch head , total rip off and will never return

Leisure Partner

10/10

Exceptional

28 Nov 2025

Kevin

Everything about the hotel was great.

Partner

4/10

Poor

21 Nov 2025

Karen

Spa and pool closed but we were only informed a few days before we travelled. Reception staff cared very little re our disappointment (one of main reasons we booked it) and offered us a room with a terrace (in winter so of no use) as compensation. Asked to be refunded so we can find another hotel but they would not allow this. Terrible experience in customer service. Rooms were actually very nice hence not giving 1*.

Partner

10/10

Exceptional

30 Oct 2025

Carlos

Hotel muy moderno, habitaciones muy cómodas, el desayuno estupendo

Leisure Family

10/10

Exceptional

03 Oct 2025

Antonio

Excellent room, very nice breakfast. Nice stay.

Leisure Family

10/10

Exceptional

15 Sep 2025

ANDRES

very nice

Leisure Family

10/10

Exceptional

13 Aug 2025

Paul

Loved this hotel. We were there for the Running of the Bulls...its an easy walk to/from Pamplona town centre (as taxis were tought to get at the end of the evening). Staff were great, room was fantastic - quiet, good blackout blinds, good shower etc; breakfast was excellent. We only stayed one night but welould definitely stay at this hotel again..

Leisure Family

10/10

Exceptional

12 Aug 2025

Faith

Tranquil paradise

Our room was large and comfortable with a big outdoor terrace. The hotel’s setting is peaceful with quick access to walking and bicycling pathways. The hotel has storage options for bicycles. Staff are knowledgeable and very friendly. Highly recommend this lovely hotel.

Partner

8/10

Excellent

29 Jul 2025

Sandra

Me decepcionó, el sitio web es engañoso

Alguien tiene que cambiar la descripción de este hotel en el website de Hotels.com, porque es engañosa y no está apegada a la realidad.
En primer lugar, este hotel queda a 30 minutos a pie de la Plaza de Toros, el sitio web dice que está a solo 11 minutos, mentira!!!
Segundo, el sitio web dice que este hotel tiene alberca (piscina), y sí que la tiene, pero hay que pagar $24 euros por persona para tener acceso a ella. No se trata de una alberca recreativa sino de una tina de hidromasaje. Segunda mentira!!!
En tercer lugar, se dice ser un hotel de 4 estrellas, pero debido a la falta de limpieza y a la condición de algunos muebles y paredes dentro de la habitación, yo solo le daría 1 sola estrella.

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Edward

The room was nice and clean and spacious.

Leisure Friends

10/10

Exceptional

22 Jul 2025

Kevin

Amazing hotel and staff. Loved it!

Business_and_leisure Friends

10/10

Exceptional

25 Jun 2025

Idoia

It was fantastic

Business

8/10

Excellent

20 Jun 2025

Jessica

Modern design, spacious rooms, beautiful restaurant, rooms a little run down.

Leisure Family

10/10

Exceptional

15 Jun 2025

James

Great hotel with excellent views and convenient on site parking. Staff go above and beyond

Leisure Partner

10/10

Exceptional

21 May 2025

Ellen

Decadent modern hotel

Absolutely gorgeous modern hotel. Massive luxurious rooms with superb large bed. Lovely rural view with the cathedral. Delightful staff and excellent restaurant. Loved the tapas bar menu and local buffet breakfast. Close enough to walk into the city along an easy path. Best stay in Pamplona!!

Partner

10/10

Exceptional

23 Apr 2025

Bret

Absolutely loved our stay! Clean and quiet with great amenities!

Leisure Partner

10/10

Exceptional

20 Apr 2025

Ann-marie

Clean, nicely decorated ,staff were friendly and very helpfull, is a little bit out from the old town 30 min walk but we had our own car so didn’t try breakfast was also delicious

Leisure Friends

10/10

Exceptional

27 Feb 2025

Arwen

Hotel slightly out of the centre which made it easier to get to buy car. Parking easy and free. Had room upgraded to a suite which was fabulous and free bottle of bubbly was a lovely bonus!

Partner

10/10

Exceptional

10 Feb 2025

Martin

Nice soft beds, quiet room.. lovely friendly staff

Business Self

10/10

Exceptional

10 Feb 2025

Mariela

Excellent hotel but if you ar planning to walk to the city everyday you should take a taxi

Business_and_leisure Self

10/10

Exceptional

18 Jan 2025

Martin

One of the first times I have slept well in any Hotel for ages.

Business Self

10/10

Exceptional

04 Dec 2024

FRANCISCO A

Pamplona 2024

Excellent Service. Restaurante was worth a try. Great Taste and ambience. Walk to downtown is enjoyable!

Partner

10/10

Exceptional

24 Oct 2024

J

Wow!!! What an amazing place!!

This was our first time in Pamplona and didn't know what to expect but we needn't have worried. As soon as we stepped into the hotel our worries were found less. We were greeted by one of the biggest smiles we've ever seen on a receptionist. Check in was seamless and we were also given map of the area, with recommendations. If the entrance to the hotel took our breath away our room left us speechless! It had everything thing we needed and more! It was so big and comfortable, it was a shame we were only staying one night. Every member of staff that we met made us feel so welcome and they were focused on making our stay perfect. We would definitely stay here again if we're in the area

Partner

10/10

Exceptional

17 Oct 2024

Agnes

It was an excellent experience from the moment we arrived. We were greeted warmly, given a room upgrade, and a bottle of sparkling wine was delivered to our rooms. The rooms were very spacious, modern, and clean. The staff were very friendly and helpful. The onsite parking was very convenient. I would absolutely recommend this hotel.

Leisure Family

10/10

Exceptional

14 Oct 2024

Rob

Luxurious hotel, relaxing and with top quality customer service.

Leisure Family_with_children

10/10

Exceptional

19 Sep 2024

Nicholas

Nice hotel

Leisure Self

8/10

Excellent

17 Sep 2024

Jesus Pablo

Muy padre el hotel el cuarto espacioso y comodo y se descansa muy agusto

Leisure Family

8/10

Excellent

30 Aug 2024

Timothy

Quiet hotel fairly close to the middle of Pamplona

We stayed for 2 nights and enjoyed our stay. We got a room upgrade and a bottle of Cava. The hotel said it was because it was my wife’s birthday! The room was large and had a sitting area and a balcony/terrace with sun loungers. The only thing missing was a desk. The hotel was quiet and had free underground parking. We ate there one night and the food was OK, but the entrecôte steak was very chewy. One standard complaint. Why do hotels leave instructions about hanging towels up if you don’t want them changed and the promptly change them anyway. Greenwashing, I think, describes this practice

Partner

10/10

Exceptional

24 Jul 2024

Luis

N/A

Leisure Family

10/10

Exceptional

13 Jul 2024

Gina

Beautiful room and great staff. Breakfast was delicious.

Leisure Family

10/10

Exceptional

11 Jul 2024

Mark

Excellent rooms, and very helpful and friendly staff; highly recommend!

Leisure Partner

10/10

Exceptional

11 Jul 2024

Daniel

A great place to stay!

Excellent staff, great breakfast, great rooms, and perfect walking distance (less than 1 mile) to the center of town / bull run. Will definitely stay there again. The staff is super helpful calling for taxi's, wake up calls, answering questions, etc.

Friends_and_family Family

10/10

Exceptional

07 Jul 2024

Luis

It was great and we totally enjoyed it.

Partner

10/10

Exceptional

02 Jul 2024

Ingrid

Great stay

Friendly staff, large comfortable rooms. Nice spa. Parking included. Close to main attractions , breakfast available.What else can you ask for ?

Friends_and_family Family

10/10

Exceptional

16 May 2024

Margaret

Amazing room - more like a suite than a room - very luxurious. Parking was easy, breakfast had plenty of choice. The hotel is about 20 minute walk from the main part of Pamplona but an easy route.

Partner

10/10

Exceptional

10 May 2024

Verified traveler

First visit to Pamplona

Excellent hotel. I had a suite and it was very spacious with separate shower and tub, and a lovely private terrace- I recommend this upgrade. The walk into the center of Pamplona is about 25 minutes and I enjoyed being out of the busy-ness. This was a pleasure trip to visit a new city in Spain.

Self

10/10

Exceptional

27 Jul 2023

Laura

Excellent property!

Leisure Friends

10/10

Exceptional

18 Jul 2023

Ernest

Incredible hotel with great staff and service. It's a bit of a walk though into town. Probay almost 40 minutes

Leisure Partner

10/10

Exceptional

15 Jul 2023

Ashish

The staff was excellent. The restaurant was fantastic. Stay here for the food if nothing else.

8/10

Excellent

15 Jul 2023

Louis

The rooms and staff are worthy of 5 star hotels.
The staff very efficient in troubleshooting any issues. Rooms are modern. Only critique is that they claim to have a workout facility but not too much thought went into it. 2 heavyweight punching bags. Cowbells for weights and one bicycle and one treadmill. They open at 9am. Too nice of a hotel for that to be the case

Leisure Self

4/10

Poor

13 Jul 2023

Vijay Kumar

Inconsistent answers from front desk. Disappointing service

Leisure Family

10/10

Exceptional

03 Jun 2023

Norman

Every thing was good, only the checkout they were calling us from 11am to 12.30 to get out of the room

Leisure Family

10/10

Exceptional

28 Jul 2022

nelson

Amazing

Amazing

Business

10/10

Exceptional

10 Jul 2022

Nelson

Best hotel i’ve stay at in years!

Best hotel i’ve stay at in years! And i travel alot

Business

10/10

Exceptional

13 Jun 2022

SHEREEN

Wonderful sleep! Black out curtains and comfortable bedding. Asked for extra pillows that were firmer and able to accommodate. Wonderful

8/10

Excellent

27 May 2022

Paul

Overnight stop at Pamplona

Reception was good and helpful. Room was enormous and well equipped. Dining experience despite Michelin accolades was less good.

Self

10/10

Exceptional

26 Apr 2022

Matthew

Contemporary design with every feature one could hope to find in a room. Very well located for a hotel that is an easy drive to the old city center, while still finding a quiet respite and a nice setting.

Leisure

10/10

Exceptional

02 Sep 2021

Leila S

Great experience

Great location. Very friendly and attentive staff. I will be back

Business

10/10

Exceptional

17 Oct 2020

Greg

Only slight criticism was the lack of choice for room service dining,as we had our dog with us eating in the restaurant wasn’t an option.

Leisure Pet

10/10

Exceptional

30 Aug 2019

Jacobs

Comfortable modern beautiful location about 5 minutes from old town. The beds were comfortable, the hotel very quiet, great shower and bath, parking. We slept well and enjoyed Pamplona very much.

Leisure Partner

10/10

Exceptional

02 Aug 2019

Frank

Magnificent and spacious with beautiful view from enormous window. More of a suite then a hotel room

Leisure Partner

10/10

Exceptional

15 Jul 2019

David

Modern and stylish rooms. Relaxing pool and sauna area. Excellent staff and service.

Leisure Self

10/10

Exceptional

15 Jul 2019

Verified traveler

My room was very stylish! I wish my apartment was the same. The staff was very helpful and gave excellent suggestions. Their excellent English made up for my lack of Spanish. I stayed for the San Fermin festival, but would like to go back just to relax.

Leisure Self

10/10

Exceptional

13 Jul 2019

Verified traveler

We came during Fiesta de San Fermin, and the hotel concierge helped tremendously with procuring tickets for viewing the Running of the Bulls and the bullfights. They also helped me

10/10

Exceptional

13 Jul 2019

Verified traveler

Very modern building, with striking décor. Comfortable beds, lovely restaurant.

Leisure Partner

10/10

Exceptional

09 Jul 2019

Jo

the best hotel in Pamplona

I will book this hotel next year for San Fermin festival. Excellent accommodations and exceptional service!

Partner

10/10

Exceptional

16 Jun 2019

James

Perfect

Excellent extremely modern and comfortable hotel situated in open countryside wothin a 20 minute walk from historical centre, tapas bars etc.. Free underground parking. Wonderful breakfast. Very highly recommended.

Partner

10/10

Exceptional

12 May 2019

michael

Fabulous STAY!!!!!

staff was amazing took care of us in everyday

Family

8/10

Excellent

11 May 2019

Verified traveler

Very fresh and modern, lovely views from the room we were in. Staff extremely helpful and friendly.

Leisure Pet

10/10

Exceptional

09 May 2019

Claire

Amazing Hotel

Amazing hotel - very modern, clean, spacious and comfortable. Lovely staff and very welcoming to our dog too. Would recommend and hope to return

Family

8/10

Excellent

30 Dec 2018

Verified traveler

Property is somewhat out of the way to town center...modernist design can seem a bit stark. Staff very courteous and efficient. Excellent bed and linens!

Business_and_leisure Pet

2/10

Poor

11 Oct 2018

Karen

Never to return

Cramped room, especially the bathroom. No minibar, a kettle but no cups, no down duvet as detailed, just a sheet and eiderdown. Given wet towels because it’s raining and they can’t dry them.
No clear sign outside for the hostel it’s just inset in the doorway and it’s rated 1 star. Dark and dingy hallway by the lift. Hear every little noise in the room, could hear the person snoring next door. No view just a brick wall. Very disappointed, nothing like the description on the website.

Partner

10/10

Exceptional

09 Oct 2018

deborah

A lovely hotel a mile out of town

Excellent staff & service. Rooms large & spotlessly clean. Comfy beds. We got a taxi into the old town which cost 6 euros. Underground parking.

10/10

Exceptional

02 Oct 2018

Maria E

A beautiful hotel, our room it was big , modern and beautiful! Great view, great service, they made us feel like the only customers in the hotel.all the answers to our question were YES! We defently will come back

Partner

10/10

Exceptional

28 Sep 2018

Martin L

Very nice modern hotel.

Partner

8/10

Excellent

24 Sep 2018

armando

Location not convenient a long walk to the city center, very modern and clean room but some of the lights were not working, front office staff very friendly and helpful but not so in the restaurant specially with breakfast.

10/10

Exceptional

15 Sep 2018

Verified traveler

Nice hotel outside city center.

Unusual hotel on the outskirts of town. Large, rooms, odd layout. Free parking in a secure garage. Excellent breakfast buffet with eggs made to order. Plenty of places for charging devices, and good wifi. Very quiet.

Partner

8/10

Excellent

15 Aug 2018

Ian

Great room

Excellent hotel, but 20 to 25 minute walk to the tourist centre

Partner

10/10

Exceptional

14 Aug 2018

Paul

Wished we were staying longer!

Lovely modern minimalistic style hotel with great service, fantastic facilities and superb staff. Beds are soooo comfy that we want to take them home with us!

Partner

10/10

Exceptional

05 Aug 2018

Rob

Nice Hotel but a little remote

Brilliant hotel with staff who all give their best. Would recommend the hotel and staff.

10/10

Exceptional

02 Aug 2018

paul

Great hotel

Great contemporary hotel. Hip with an excellent staff.

Family

10/10

Exceptional

09 Jul 2018

Verified traveler

Amazing hotel and staff.

8/10

Excellent

23 Jun 2018

Leon

Ideally located for city centre access.

Good modern hotel ideally located for access to the city centre. Secure underground parking. All access via fingerprint so no messing around with keys or cards.

Partner

10/10

Exceptional

07 Jun 2018

Camille

Amazing

Room was amazing

Family

10/10

Exceptional

08 May 2018

David

We always drive through Pamplona on our way to southern Spain from the UK and vice-versa - best ever hotel & facilities

10/10

Exceptional

03 May 2018

Lesley

Fantastic

Fantastic hotel, great food will defo stay again.Its probably the best hotel I have stayed in.

10/10

Exceptional

22 Apr 2018

Diane

Loved it

Absolutely loved this hotel. The staff was superb and so helpful.

Partner

8/10

Excellent

03 Apr 2018

Mark

Interesting place

Great staff at the hotel. Some novel features (that do not always work!) e.g. thumbprint keys but overall a nice experience

Family

10/10

Exceptional

18 Mar 2018

William

Short stay in Pamplona

A very plush and individual hotel

Partner

10/10

Exceptional

06 Mar 2018

Verified traveler

Great experience!

Amazing hotel and amazing restaurant! Would come back.

Partner

8/10

Excellent

08 Dec 2017

madhu

good and recommended

very good

10/10

Exceptional

07 Nov 2017

Antonio

Best hotel in Pamplona!

I go often to Pamplona to visit family. I know several very nice hotels, but Muga de Beloso (Alma) is certainly the best.
The beds and the rooms are very comfortable, the general feeling that you get when you stay there is very nice. I recommend also the restaurant, I think it is one of the best in Pamplona.
I liked very much to walk from the hotel along the river to the Cathedral. It is a very long walk, but it is easy to do.

10/10

Exceptional

15 Oct 2017

Verified traveler

overnight stay

hotel was exceptionally clean and modern with very friendly and helpful staff. The most comfortable bed in spacious luxurious room. will definitely stay here again. a little way from the old town but overall a great position for rxploring Pamplona.