Wayfarer Matsu

Japan , Osaka
Osaka, 1 Ch Cme 2 7 Minamisenba Chuo Ward Osaka
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50 reviews shown

10/10

Exceptional

30 Mar 2026

Madelaine

clean room, close to a laundromat and food places that were open late at night. Had water dispenser and vending machine.
Easy to access fresh towels and amenity. Garbage bin available. Easy with everything. Bathroom was really tight. But we made it work 👏🙏🙂 thank you wayfarer matsu! Till next trip

8/10

Excellent

25 Mar 2026

Jason

It was a very convenient location. It went well overall and the staff was helpful at check-in. The hotel is somewhat automated through the usage of an App, so there isn't always staff at the front desk. The App wasn't working when I tried to checkout, so I had to leave and contact the hotel afterwards. It took some effort to be able to contact someone, so that would be my only complaint. I would stay again.

Self

8/10

Excellent

23 Mar 2026

Pierre

Nice and simple. Had 3 beds that work for me and my two teenagers.

Family_with_children

6/10

Pleasant

07 Feb 2026

Sing-yue

The carpet was very stained and the couch was also stained. It made me really hesitant to take off my shoes.

Leisure Family_with_children

8/10

Excellent

09 Jan 2026

Morgan

Room was very small, but for the price i can't complain. Convenient luggage storage and location for many local restaurants

Self

10/10

Exceptional

07 Jan 2026

Saranjot

Clean and spacious rooms, very friendly front desk and good location, only down side they dont do bag forwarding but do receive them, also the bathroom was quite small

Leisure Friends

10/10

Exceptional

05 Jan 2026

Jim

Clean room. Well managed and love the fact for self serve storage and self-assisted accessories

Leisure Family

6/10

Pleasant

11 Dec 2025

Soleil

Pretty average stay. The carpet was very stained and the room was not the cleanest. Can’t see out the windows or open them. Small room. Very close to two stations so good for getting around and only 15 minutes walk to America Mura, 20 to dontonburi. The app worked well for check in and check out. Can store your bags before and after your stay.

Leisure Self

10/10

Exceptional

08 Dec 2025

Victor

Great room and awesome staff. They had English-speaking staff which was helpful. The use of an app and a room code was super convenient!

Leisure Self

6/10

Pleasant

05 Dec 2025

Jerald

The location is far enough from the hustle and bustle of the city but close enough to get to if you wanted to be a part of it. The room and building were great and I really loved my stay, however, the room doors are battery-operated and mine wouldn’t work on the last night of my stay. I arrived after a long day trip and there was no one at the front desk to help me get in and the emergency number that we were told to contact didn’t work. It was stressful and I was ready to set up camp in the lobby until a worker showed up in the morning. Luckily I kept researching and found another number on the hotel app to call and someone came to help quickly. This resource should be corrected immediately as the emergency information posted is unclear and difficult to follow, especially for foreign travelers. If this didn’t happen, my stay would have been amazing but instead, I left a bit stressed and uneasy.

Self

10/10

Exceptional

01 Dec 2025

Hok Fun

Great location. 5 minutes walk to metro. 10 minutes walk to Shinsaibashi street shopping or Metro station through Crystal Underground shopping street. Quiet neighbour hood but with convenience store close by. Staff is nice. We have 3 person room with nice comfy beds. The washroom is very small like in a cruise ship but clean. I like to have small fridge. I will recommend and go back again. Great value.

Partner

10/10

Exceptional

01 Dec 2025

Jan Paolo

Very

10/10

Exceptional

30 Nov 2025

Ivis

Perfect location , near principal street and tren station's

10/10

Exceptional

24 Nov 2025

Andrii

Very clean rooms, friendly staff, multiple subway stations are reachable per foot (10-15 minutes). All amenities are there: soap, shampoo, towels etc. Elevator is available.

Leisure Friends

10/10

Exceptional

23 Nov 2025

Nikhil

Good room. Good area. The bathroom amenities could be improved like fresh shower curtains. The shower curtains were really old, smelly and needed replacement.
Overall property was good.

Leisure Self

10/10

Exceptional

08 Nov 2025

Geoffrey

Clean, great location, close to train station

Leisure Family

8/10

Excellent

06 Nov 2025

Cuc

Staff were great, helpful and

10/10

Exceptional

03 Nov 2025

Harmeet

Great location. Clean and big rooms.

8/10

Excellent

01 Nov 2025

nishita

Overall, the stay was good. The location is not too far from the main areas. The room could have been cleaner; the carpet wasn't very clean or vacuumed. It is a small space, good for one person.

Leisure Self

10/10

Exceptional

29 Oct 2025

Nayda

The room was clean and there were no issues. I just wish the bathroom was a little bit bigger. Thank you!

10/10

Exceptional

22 Oct 2025

Caroline

We enjoyed our stay here. We wish the one bed was as comfy as the other but we have zero complaints. Its close to a couple train lines, 7eleven, lawsons and not far from shopping mall.

Leisure Family

10/10

Exceptional

21 Oct 2025

Kimverly

Amazing place!

Couldn’t be more satisfied with the location and the over all experience. The best place to stay at in Osaka!

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Harry

Traveled most of Japan and this was definitely best for its good price.

Business_and_leisure Self

8/10

Excellent

18 Oct 2025

Heung Lin

It was a nice stay at WAYFARER Matsu. However, the bathroom is tight and one step above the floor. If the bathroom door open to the wall side, it will make walking in and out of the bathroom easier.

Leisure Self

8/10

Excellent

09 Oct 2025

Amy

Convenient location. The front desk staff is not there in the morning or past 10pm, so if you need anything like towels outside of these hours, it may be difficult to get. They also don’t offer room cleaning when we stayed there for 3-4 nights. The bathrooms are soooo tiny, but that may be common in Japan.

Leisure Family

8/10

Excellent

06 Oct 2025

Andrew

Good sized room, friendly staff. Super convenient close to two train stations and walking distance to Restaurants, Bars and Shopping

Leisure Family

10/10

Exceptional

30 Sep 2025

Melissa

Check in was easy. Very clean and nicely sized room. The bathroom was incredibly small, which is the only downfall for this hotel.
The hotel was within a walkable distance to public transportation. Food options nearby, and a quick 3 minute walk to a Lawson convenience store.

Leisure Partner

6/10

Pleasant

27 Sep 2025

Alba

It’s a self-serve place basically. We never met anyone, check-in was online, we got the access to the room by email and we had no room cleaning for the 3 nights we stayed there. You can get any towels or extra toiletries from a shelf at the “lobby”. The room was ok in size but the pillows were very uncomfortable. Small bathroom but that’s how they all are in Japan.

Leisure Partner

6/10

Pleasant

24 Sep 2025

Eric

Small bathroom carpet in room was stained and dirty it was hard to get towels and the location was ok i wouldn’t return especially for the price.

Leisure

6/10

Pleasant

18 Aug 2025

Sushil

Easy information

Check in is 3 pm, not 2 pm as stated.
On the confirmation letter, it needs to state the nearest metro station, which is Matsuyamachi.
On arrival, I asked staff at Kansai train station and was informed to alight at Nagahoribashi. I was informed by visitors at Wayfarer about Matsuyamachi.
Everything else went very well, Thank You.

Self

6/10

Pleasant

07 Aug 2025

Rodrigo

They don't include regular room service and the size of the room was too small. It's not a bad hotel, but the location is not the best.

Leisure Self

10/10

Exceptional

24 Jul 2025

jayr

Really nice clean and spacious many things to do around the area

Leisure Family

10/10

Exceptional

20 Jul 2025

Brian

Great stay and really good value for money.

Leisure Self

6/10

Pleasant

20 Jul 2025

Johnathan

Wayfarer matsu hotel is within walking distance from Dontobori street. The hotel's bathroom is small but clean.

Leisure Family_with_children

8/10

Excellent

19 Jul 2025

Dieter

Everything was great except for the loud jackhammer noise outside during the day. I know that really isn’t the fault of the hotel, but I probably would have chosen another spot if I had known about it beforehand.

Leisure Family

8/10

Excellent

17 Jul 2025

Super friendly and helpful staff.
Nothing much around the neighborhood, but close to transit.

Leisure Family

8/10

Excellent

14 Jun 2025

Timothy

Friendly, international staff, comfortable, clean room; a good hotel all around.

Business_and_leisure Self

10/10

Exceptional

14 Jun 2025

Michael

It was a very comfortable hotel room. It also had easy access to a metro station.

Leisure Friends

10/10

Exceptional

02 Jun 2025

Yvonne

Very good hotel for the price. We had 3 separate beds for 3 people which was nice. The location was also quite good, since there was a train station very close by.

I would give this a 4.5 if I could, simply because the bathroom was very small and also we had to wait 10 minutes after check in time for cleaning to finish, but those were small things.

Friends_and_family Family

6/10

Pleasant

26 May 2025

Margaret

Stayed three nights and there were a few bumps along the way.
First, not sure if it was the hotel or Expedia but the email for check-in instructions was never received. I did figure out that there is an app for check-in, which was important as I was arriving close to reception closing time. Easy app to use, and they release your door code to you at 3PM so you have it available when you get there. The app however says check-in, skip reception and go straight to your room. Do not skip reception! Went out for a bit after dropping off bags and got back to the room and they had wiped out the check-in. Called the emergency number and they completed the check-in steps that reception would have done. Nothing more frustrating than to realize you can’t get in your room where all of your belongings are!
Second, I arrived just before 10PM and there was a sign in reception that said it was open until 11. Well there was no one there so wouldn’t have been able to complete those steps.
Third, as recent reviews have said - the room needs a deep clean. Just had an overall feeling of ‘not clean’.
Fourth - yes the bathrooms are tiny! But that at least was known.

Leisure Self

10/10

Exceptional

18 May 2025

JUAN

Great service and clean hotel.

Leisure Self

6/10

Pleasant

11 May 2025

Lam

The room was clean except for many stain spots on the floor and chair.

Leisure Self

8/10

Excellent

06 May 2025

Munazza

The hotel was great and our room was quite spacious with 2 beds. But I would have happily given up some of the living area space for a slightly bigger bathroom. Very very small and compact bathroom... not horrible but my gosh! So tiny! I knew this going in from the other reviews so was not totally surprised.
One thing I thought was unusual for Japanese hotel was that the carpet was not dirty but heavily stained. The hotel provided slippers for us to wear which was great. A little tiny disappointed that when the room was cleaned on day 3 of our 4 night stay our cups were not washed or changed. Honestly that was the worst of it we were very happy and comfortable in the room.

Leisure

8/10

Excellent

23 Apr 2025

Michael

Convenient location to Seoul Station

6/10

Pleasant

21 Apr 2025

Yan-Kai

It’s highway right outside my window unless you have ear plugs otherwise you wouldn’t be able to sleep.

Leisure Self

8/10

Excellent

18 Apr 2025

Nareshkumar

It’s really good hotel just only wish they have bigger bathrooms.

Leisure Family

10/10

Exceptional

16 Apr 2025

Vanessa

Great location.

Had a great experience here. Easy check-in, friendly staff and great location. Close to Dotonbori. Lots of amenities available in case you forget your razor, toothbrush, etc. Would definitely book again.

Friends_and_family Family

6/10

Pleasant

21 Mar 2025

Mary

Bathroom smelled. Lock shower area smelled.

Leisure

10/10

Exceptional

09 Nov 2024

Rohan

Great stay

The hotel was easy to check in with the app.. Didn't need any interaction with the front desk. It's located close to the action but not right in it and right by a subway stop. The wifi was amazing and was a relief as I needed to remote work. Bathroom was a bit tighter than I would have liked but did the job. Would definitely stay here given the price to value ratio.

Self

10/10

Exceptional

15 Oct 2024

YUJING

40 usd per night and got a 3m x 4m room(incl a small bathroom. Very worthy. And it is near townarea

Leisure Self