Name: Smile Hotel Premium Osaka Hommachi
Address: 2-8-6 Minami-Senba, Chuo, Osaka, 542-0081, JP

10/10

Exceptional

27 Jul 2026

Priscilla Janet

The hotel stay for two nights was very affordable and super nice and clean. We loved that they provided a QR code for hotel to airport transportation. Also enjoyed having breakfast at the hotel. Not too far from the closest train station and the shopping and Glico sign.

8/10

Excellent

19 Jul 2026

Lise

The stay was good and the staff was nice

Partner

10/10

Exceptional

15 Jul 2026

Christopher

Clean room, good breakfast, good location, helpful staff. Only issue, and this seems to be a problem at all Smile Hotels, the clothes dryers don’t work. You can leave your clothes in there for two hours and they’re still damp.

Self

10/10

Exceptional

07 Jul 2026

Grayson

Definitely loved this hotel, the proximity to food and bigger attractions, and just overall a great place to stay in Osaka. I’d stay here again!

Partner

10/10

Exceptional

01 Jul 2026

Jennifer

The hotel was in a great location to explore Osaka and access public transportation.

Partner

8/10

Excellent

02 Jun 2026

dhiren

Small rooms, no water bottles even . Every 3 days cleaning .

Self

10/10

Exceptional

23 May 2026

Hariklia

Amazing hotel for short stay. Clean and convenient to trains and shops. Staff were very helpful with excellent customer service! Would definitely recommend to anyone looking for a great experience.

Family

10/10

Exceptional

17 May 2026

Don

Big, clean, convenient and quite

10/10

Exceptional

17 May 2026

Ashutosh

Everything was very

10/10

Exceptional

12 May 2026

Al

I was very pleased with the hotel and the cleanliness overall. Considering the price point it won't be 100% perfect. I did not purchase the breakfast but apparently it's good. I would purchase it before you arrive. The staff was very helpful and pleasant. The rooms were moderate size but nothing special. It had good access to the subway if you can walk a little bit. Restaurants are all over the place anywhere you go.

6/10

Pleasant

11 May 2026

Katherine

This hotel was just \"ok\" for the 2 nights we stayed in Osaka. The room was clean, the queen bed we had wasn't comfortable and it was quite small. My husband and I are tall people so it was a tight fit. Location was fine, it was a bit far from the subways but walkable, laundry machines worked well on site, only thing I didn't like was that the weekend I stayed there they didn't have room cleaning available only towel service.

Friends

10/10

Exceptional

11 May 2026

Serena

I had a great stay here, good location within walking distance to dotonbori and hotel had everything we needed.

Friends

10/10

Exceptional

28 Apr 2026

Natalie

The staff were friendly and helpful, the rooms were smaller than expected but still roomy enough and clean. Hotel was located in a very convenient location as well, near train stations and shopping district. Would book again.

Partner

10/10

Exceptional

13 Apr 2026

Cara

Really happy we stayed here. It was probably the best hotel we stayed in during our three week trip in Japan. Room was spacious compared to everywhere else that we stayed. Bed was comfortable, nice bathroom. Well located not far from Dotonbori area and not far from a metro stop. Also, was very close to a Yamato Transport store to ship our luggage to next destination. Would definitely stay here again!

Partner

10/10

Exceptional

13 Apr 2026

Saniya

Clean room, polite staff, good breakfast

Friends

10/10

Exceptional

11 Apr 2026

Mehruba

Kind staff, clean rooms, vending machines downstairs. Would stay again.

Friends_and_family Friends

10/10

Exceptional

03 Apr 2026

Shuk Yi

Clean room and easily located

Self

10/10

Exceptional

22 Mar 2026

Coleman

Good location very clean will be back!

Partner

10/10

Exceptional

22 Mar 2026

Gustavo

Wonderful staff, clean rooms and very helpful

2/10

Poor

12 Mar 2026

Laura

I had a really disappointing stay at Smile Premier Inn in Osaka. If I had known about some of their policies beforehand, I never would have booked.

One of the biggest issues was that they don’t offer luggage transfer services. Every other hotel I stayed at during my trip was happy to help arrange luggage forwarding, which is incredibly common and incredibly convenient when moving between cities. Here, not only do they not offer it, but the staff also didn’t seem interested in helping when I asked about it.

On top of that, the rubbish in my room wasn’t collected for three days. I later discovered that it needed to be left outside the room, but no one had explained this at check-in or anywhere else.

Another strange experience happened while my room was being cleaned. I tried to sit at one of the completely empty tables in the reception area to eat a quick lunch while I waited. A staff member almost comically ran over as if I was doing something seriously wrong, only to tell me that I wasn’t allowed to eat there. The interaction made me feel quite embarrassed and unwelcome, despite being a paying guest. There was no explanation for the rule and no suggestion of an alternative place where I could eat. It left me wondering why tables were placed there at all if guests aren’t allowed to make any real use them.

Overall, the lack of communication and the unhelpful responses from staff made what should have been a straightforward stay unpleasant and I was glad to leave.

Self

10/10

Exceptional

09 Mar 2026

Ashwin

Great location, friendly staff and absolutely worth the money.

Self

10/10

Exceptional

03 Mar 2026

HUI CHUN

Good place

10/10

Exceptional

19 Feb 2026

Kevin

Second timr staying here. My favorite hotel in Osaka!

Self

10/10

Exceptional

13 Feb 2026

Nerio

Nice and quiet neighborhood with plenty of things to do within walking distance. The room was very clean and staff were very nice

Partner

8/10

Excellent

09 Feb 2026

Melissa

The room was clean and the area around the hotel was very convenient!

10/10

Exceptional

31 Jan 2026

Dennis

Clean facilities, friendly staff.

10/10

Exceptional

23 Jan 2026

Ho Yin

Room clean

6/10

Pleasant

10 Jan 2026

Ryszard

Specifically requested room with two beds, but ended up with a queen and not enough room for even a mattress.
Breakfast was spectacular.

10/10

Exceptional

02 Jan 2026

haodong

a good place to stay

Leisure Partner

10/10

Exceptional

02 Jan 2026

Raymond

A great stay at a wonderful property. The staff were very friendly and accommodating, the rooms were spacious and clean.

Leisure Family

10/10

Exceptional

31 Dec 2025

Eleanor

Room is clean, service is good. Staff are friendly! 10/10

Leisure Family

10/10

Exceptional

30 Dec 2025

Sheila Marie B

Super close to everything - dotonbori was walkable, train station was super close, multiple food places near by, super convenient. Cleans room every 4 days. On the smaller end but more spacious compared to budget Tokyo hotels.

Leisure Partner

10/10

Exceptional

29 Dec 2025

Karina Luz

Excellent hotel for its value. Clean, near public transportation and well-staffed.

8/10

Excellent

28 Dec 2025

STEFAN

The rooms were nice, clean and spacious. The price hike on staying and smoked through levels extending to elevators were a huge minus

Leisure Family_with_children

10/10

Exceptional

22 Dec 2025

Tiana

Nice place for price

10/10

Exceptional

21 Dec 2025

Miguel

The staff was very helpful when I needed to forward my luggage to my next hotel. The check in process was very easy and straightforward. Definitely staying here for my next trip to Osaka

Leisure Family

10/10

Exceptional

16 Dec 2025

Kevin

I stayed in Osaka for a month. This hotel is very nice, clean, quiet, and walkable to the station

Leisure Self

8/10

Excellent

16 Dec 2025

Arturo

Great hotel for the price

8/10

Excellent

15 Dec 2025

Wing Yan Noriko

Clean room

Partner

10/10

Exceptional

15 Dec 2025

HYEONTAE

직원들도 친절했고 좋았습니다.

Partner

4/10

Poor

10 Dec 2025

Daniel

The staff in the early few day of my stay was a bit cold and judgmental, giving short answer or staring and not answering when I asked a question (in Japanese). But a few of the other staff towards the end of my stay was nice and helpful.

The room I was in, on the first day, had long curly hair on the bed, showers, IN the bed, and floors. The walls were thin and I kept hearing banging on the wall at night.

The location was nice, easy walks to popular locations and strip. The cleaning service was a bit confusing.

Overall I wish I could give this place a better rating.

Leisure Self

6/10

Pleasant

06 Dec 2025

Andrew

The room is only cleaned every 3 days and breakfast buffet is catered for Chinese customers.

Leisure Family

10/10

Exceptional

05 Dec 2025

Diego

Convenient, accesible. Clean rooms and helpful staff.

8/10

Excellent

03 Dec 2025

Amir

Clean Hotel in a walking distance of a lot. Especially if you wanna hit the shops and markets. Everything is in an therty minute walking distance.
Friendly staff and very helpful.

Business_and_leisure Self

10/10

Exceptional

01 Dec 2025

Sharice

A little more spacious than other hotels for a good price. Very clean and nice staff.

Leisure Family

10/10

Exceptional

30 Nov 2025

Kevin

The rooms are great. The bathrooms are great. The staff is great. The service is great. There are laundry machines and vending machines.

Leisure Self

10/10

Exceptional

30 Nov 2025

Cindy

Excellent staff who ensured a smooth experience throughout our stay.

Leisure Family

10/10

Exceptional

27 Nov 2025

Vjekoslav

Great hotel, nice staff, great location, really clean. Highly recommend!

Partner

10/10

Exceptional

26 Nov 2025

Anica Caitlin

Room was clean and great location. It was a nice quiet space to rest after a long day of exploring. The staff was also so polite in greeting us every time we came in. And they were great in accommodating my request for extra pillows as I’m pregnant and needed some back support. We had paid breakfast and it was great variety and delicious! Definitely would stay here again!

6/10

Pleasant

19 Nov 2025

roselia

Breakfast food was horriblr

Leisure Partner

10/10

Exceptional

18 Nov 2025

Vi

Everything is great!

10/10

Exceptional

17 Nov 2025

Yu-Ming

Room is clean,staffs are very nice and helpful.

Leisure

10/10

Exceptional

13 Nov 2025

Abdelrahman

We gad a great stay, thank you

8/10

Excellent

13 Nov 2025

Robert

Staff friendly, accommodating, but no English channel on tv, no lotion, no face towel.

Leisure

10/10

Exceptional

06 Nov 2025

Jesús

All the staff are very nice and friendly

Leisure

10/10

Exceptional

06 Nov 2025

Djamel

Bon séjour dans l’ensemble, très bien situé, accessible à pieds

Partner

8/10

Excellent

04 Nov 2025

Timo Petteri

Convenient location

Friends_and_family Friends

10/10

Exceptional

01 Nov 2025

Diego

Excellent customer service and perfect hotel to stay at.

Leisure Partner

10/10

Exceptional

29 Oct 2025

Maricar

Clean and affordable

10/10

Exceptional

25 Oct 2025

MOHAMMED

The staff was very nice and the hotel was quiet

Leisure Partner

10/10

Exceptional

22 Oct 2025

Jhomarg

Everything was good

Leisure Partner

10/10

Exceptional

16 Oct 2025

Christina

We loved the staff. Friendly and helpful.

Leisure Family_with_children

10/10

Exceptional

14 Oct 2025

David

I will look into booking it here again on my next trip.

Partner

10/10

Exceptional

13 Oct 2025

Richard S Bredeck

Fantastic staff

Partner

8/10

Excellent

12 Oct 2025

mary

Room was clean. Pillows are made of straw and very hard.

Friends_and_family Family

8/10

Excellent

11 Oct 2025

abigail

The room is in a quiet area away from dotonbori about 15 minutes walking. It’s about a 10 min walk from the train station. The place is clean. Rooms are small but adequate.

Leisure Partner

6/10

Pleasant

10 Oct 2025

Jason

Manager was super grumpy when we turned up which was a disappointment for a first impression however all other staff seemed happy

Leisure Partner

10/10

Exceptional

08 Oct 2025

Simon

The clean room
And good location too.

Friends_and_family Family

8/10

Excellent

07 Oct 2025

André

Comme attendu.

Friends_and_family Family

10/10

Exceptional

02 Oct 2025

ELISEO

Great place to stay

Leisure Partner

10/10

Exceptional

29 Sep 2025

Johnny

The best part of this hotel is how clean it is. Fresh towels and slippers are provided daily. There is even a deodoriser spray for clothes provided. The reception and cleaning staff were all very friendly and hospitable. There are plenty of cafes and restaurants nearby, as well as a large convenient store. In a short walking distance is the Shinsaibashi Shopping Street, a marketplace we love walking along, that will also eventually lead you to the heart of Dotonbori.

Leisure Family

10/10

Exceptional

27 Sep 2025

Shidokht

The staff were very kind, and told me which stations I needed to take in order to get to my destination. I also like that they added a commemorative stamp for memories!

Business_and_leisure Self

8/10

Excellent

25 Sep 2025

Samuel

Pleasant and enjoyable.

Partner

10/10

Exceptional

25 Sep 2025

Kari

All of the staff was super friendly, nice, and helpful. The breakfast was incredible! Train stations were easy to get to from the hotel and taxis came by often. Short walk to Dotonburi made it fun to grab a bite! Would recommend a stay here! Thank you for the great stay!

Leisure Partner

10/10

Exceptional

24 Sep 2025

Debbie

Great room size for a couple. Bonus washer/dryer.
Close to transport, easy to walk about everywhere. Lots of food options.
Close to convenience stores.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Kaseleen

Breakfast buffet was amazing!

Leisure

10/10

Exceptional

17 Sep 2025

Dehlia

Staff was very nice and attentive i would stay here again everything is nearby

Leisure Family

6/10

Pleasant

17 Sep 2025

Mary Grace

It is 10 mins walk from shinsaibashi shopping street and walking further walking will be dotonbori.
The reception waiting area in the lobby bench seat needs to be cleaned since the seats have shown stains on them.
The room was tidy and they provided towels daily(as long as you place dirty towels outside of your room) but staff only clean the rooms every 3 days or so. This might not be fully reflective of what to expect since it is OSAKA expo when we came.

Leisure Partner

10/10

Exceptional

09 Sep 2025

Hanni

Very clean and nice staff

Business_and_leisure Family

10/10

Exceptional

03 Aug 2025

Jose

Beautiful hotel good size room for Japan standard, delicious breakfast.

Leisure Family_with_children

8/10

Excellent

25 Jul 2025

Janet

Very good size rooms, good location and the hotel has good AC even in common area/ hallway unlike some other hotels. Some staff are friendlier than others.

Leisure Partner

10/10

Exceptional

11 Jul 2025

richard

Rooms are clean. Staff are very nice. Central location. Just a few minute walk to several stations.

10/10

Exceptional

10 Jul 2025

Araceli

Spacious, Comfortable, and Perfectly Located

We were extremely pleased with our stay at Smile Premium Osaka Hommachi. The room was surprisingly spacious, clean, and well-equipped with everything we needed for a comfortable stay. The bed was very comfortable, the shower had great water pressure, and the air conditioning worked perfectly. The location is excellent, with easy access to the subway and plenty of restaurants and shops nearby. The front desk staff were always polite and helpful. Overall, a great option for anyone looking for comfort, convenience, and excellent value in Osaka. Highly recommended!

Friends_and_family Family

6/10

Pleasant

09 Jul 2025

Kevin

Our experience was not as great as other hotels we stayed. We had asked about luggage delivery service and was promised 2 days to forward to our next hotel by the front staff as long as we met the timely deadline. The next day when we attempted to set up the shipment (before the timely deadline) we were told it would take 3 days instead. Otherwise, the provided amenities were lacking. The laundry rooms were small and were always busy. The fact that they give fresh towels and slippers everyday of our stay was excessive and wasteful. Otherwise, it was a good location and interior.

Leisure

10/10

Exceptional

07 Jul 2025

Nena

Excellent option, two blocks from the shibuya station and the most famous st in Japan, and the stuff very professional
Love it.

Leisure Family

10/10

Exceptional

06 Jul 2025

Qi

Very spacious room if based on Japanese culture.

Leisure Family

10/10

Exceptional

01 Jul 2025

Silvana

Great place, spacious, quiet and clean! Super easy to walk to Dotonbori and the station.

Friends_and_family Family

10/10

Exceptional

29 Jun 2025

Jiping

Walkable to shopping place and subway

Leisure Family

10/10

Exceptional

29 Jun 2025

Elden

Excellent hotel and staff. Will comeback in the future.

10/10

Exceptional

21 Jun 2025

jazzmine ashley

I had a great stay at this property. The room was quite spacious compared to the typically smaller hotel rooms in Japan, and the bathroom was clean and modern. The staff were friendly and helpful throughout my stay. The location is excellent—just a 5-minute walk to the train station, with a 7-Eleven conveniently located around the corner. I’ve stayed at another Smile Hotel property before, and this one is definitely a big improvement. Overall, I’m very happy with my experience.

Leisure Self

10/10

Exceptional

17 Jun 2025

Kathy

Very convenience hotel, most thing are within 5 mins. Defintely, will go again

Leisure Partner

10/10

Exceptional

16 Jun 2025

Zhengyu

nice floor plan, bedding condition is great. Close to subway. Not trying breakfasts Buffett, Expedia charge 20 but hotel charge 1600 Yen. Only thing bother me is the girl on night shift has poker face ,not the JAP standard. Day shift staff has great attitude

Leisure Family

10/10

Exceptional

15 Jun 2025

David

Well located, comfortable rooms and helpful staff all make this a very enjoyable base for a stay in Osake

Business_and_leisure Self

10/10

Exceptional

15 Jun 2025

Maria Theresa

The hotel is clean, convenient and staffs are helpful. Will recommend 😊

Leisure Family

8/10

Excellent

13 Jun 2025

Nirisara

Good room size, convenient to get around

Leisure Partner

8/10

Excellent

13 Jun 2025

Trevor

Clean, simple Japanese hotel 3 star. Breakfast basic.

Leisure Partner

10/10

Exceptional

12 Jun 2025

Alana

Review

Great place to stay, close to the train station, shopping and Nara etc.

Partner

10/10

Exceptional

08 Jun 2025

Renata

Perfect place to stay. Comfortable, quiet, close to stores, supermarket, subway. Very clean, with microwave, ice maker and vending machine. If I'll come back I'll stay in this hotel for sure.

Self

10/10

Exceptional

05 Jun 2025

Ephraim

It is a chain Hotel , clean and prompt as expected, breakfast buffet is good for the price. Cleanliness is the key to this stay .

Leisure Family

10/10

Exceptional

03 Jun 2025

Karen

Overall experience is great, having a coin laundry facility is very convenient