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Bespoke Hotel Shinsaibashi

Osaka · Japan

2 6 25 Minamisenba Chuo KuView location

8.4/10Excellent898 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.8/108.8
Condition8.6/108.6
Neighborhood9.2/109.2
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Bespoke Hotel Shinsaibashi

Located in the heart of Osaka, the Bespoke Hotel Shinsaibashi is within a 10-minute walk of Shinsaibashi-suji and Amerikamura. This hotel offers 256 guestrooms featuring pillowtop beds with down comforters, flat-screen televisions, and refrigerators.

Complimentary Wi-Fi and private bathrooms with shower/tub combinations, deep soaking bathtubs, and complimentary toiletries are also provided. Hotel amenities include a 24-hour front desk, multilingual staff, luggage storage, and a vending machine. Nearby attractions include Dotonbori (0. 6 mi) and the Orix Theater (0. 6 mi).

Read more about this hotelShow less

A stay at Bespoke Hotel Shinsaibashi places you in the heart of Osaka, within a 15-minute walk of Dotonbori and Shinsaibashi-suji Shopping Street. This hotel is 0.8 mi (1.2 km) from Dotonbori Glico Sign and 1.4 mi (2.3 km) from Nipponbashi.

Make yourself at home in one of the 256 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support false Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a smoke detector and a security system
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1100 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Korean

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Shinsaibashi-suji Shopping Street 0.5 km / 0.3 mi
Amerikamura 0.6 km / 0.4 mi
Tombori River Walk 0.9 km / 0.5 mi
Dotonbori 0.9 km / 0.6 mi
Orix Theater 1 km / 0.6 mi
Doton Plaza 1 km / 0.6 mi
Hozenji-Yokocho Alley 1.1 km / 0.7 mi
Namba Walk Shopping Mall 1.1 km / 0.7 mi
Hozen-ji Temple 1.2 km / 0.7 mi
Dotonbori Glico Sign 1.2 km / 0.8 mi
Osaka Shochikuza 1.2 km / 0.8 mi
Kuromon Market 1.4 km / 0.8 mi
Namba Grand Kagetsu Theater 1.4 km / 0.9 mi
Utsubo Park 1.7 km / 1 mi
Nipponbashi 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 256
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
Show 9 more facilities & services
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN CONNECTING ROOMTWIN • CONNECTING ROOMTWN.CM-1

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    TWIN CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE NON SMOKINGTRIPLE • NON SMOKINGTPL.NM-1

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    TRIPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM CITY VIEWDOUBLE • GUEST ROOM CITY VIEWDBL.CV-GR

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    DOUBLE GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 14 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable8 photos

    Bespoke Hotel Shinsaibashi

    DOUBLE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOM CITY VIEWTWIN • GUEST ROOM CITY VIEWTWN.CV-GR

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    TWIN GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-1

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CITY VIEW TWO BEDSTRIPLE • CITY VIEW TWO BEDSTPL.2B-CV

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    TRIPLE CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CONNECTING ROOMDOUBLE • CONNECTING ROOMDBL.CM

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    DOUBLE CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKING • 1 Bedroom • 14 m²TWN.NM
    TWIN NON SMOKINGPhoto unavailable8 photos

    Bespoke Hotel Shinsaibashi

    TWIN NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Bespoke Hotel Shinsaibashi

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Bespoke Hotel Shinsaibashi

8.4
Excellent
898 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
8.6 /10
Neighborhood
9.2 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
22 Feb 2026
Seth
Everything was great. I’ll stay here again!
Partner
4/10
Poor
14 Jan 2026
Philip
The staff were helpful etc the hotel rooms were so small and there was no room to place our suit case without tripping over the suitcase. The bathroom has a massive step to climb into. We had to leave the lights on at night in order to navigate the step into bath room platform.
Leisure Family_with_children
10/10
Exceptional
12 Jan 2026
GARLAND
We stayed two nights here over the busy new year's holiday. The hotel and room is very chic. Rooms are very small but well appointed with bed pajamas and toiletries. I booked two adjoining rooms to accommodate my family of three which worked out perfectly. I dont recommend sleeping more than two in these rooms.
Leisure Family
10/10
Exceptional
12 Jan 2026
Peter
This room was gorgeous and the staff were very friendly
Leisure Partner
8/10
Excellent
11 Jan 2026
Diego
Clean room, well located and modern style..
Leisure Family_with_children
6/10
Pleasant
06 Jan 2026
Justine
Room was not clean. Period. Don’t look under the bed. Vent in the bathroom had caked on dust which is right on top of the shower so you are staring right at it. If you are 6 ft tall, you can’t even fit in the shower due to the ceiling height.
Leisure Family_with_children
8/10
Excellent
05 Jan 2026
Mousumi
Clean room, small in size, good location
Friends_and_family Family
10/10
Exceptional
29 Dec 2025
Han Wen
Nice hotel
2/10
Poor
25 Dec 2025
Lamia
The staff experience was extremely disappointing. When we arrived, we asked for water so my mother could take her medication, and the front desk refused to give us even water until we had completed check-in. This lack of basic courtesy was alarming.

We had booked two identical rooms: one for 2 nights and another for 4 nights. At check-in, staff failed to clarify which reservation corresponded to which room. When we later tried to check my parents out of the 2-night room, we were told that my husband and I would be required to physically move to the other room even though the rooms were identical, the same price, and right next to each other simply because the other reservation was for 4 nights.

When we asked whether the second room could be cleaned so we could switch smoothly, we were told no deep cleaning would be done and not until after 10 a.m. We then reasonably requested that the room dates be swapped instead, given the rooms were identical. The front desk agent flatly refused, became visibly angry, and claimed we would have to pay extra due to “hotel policy.” His behavior was aggressive and completely unprofessional.

I de-escalated the situation and left to take my parents to the airport. When I returned a few hours later with my husband, a different front desk attendant immediately changed the room dates without any issue. This showed that the earlier staff member was deliberately being difficult. Rude, inconsistent staff ruined our stay.
Family
10/10
Exceptional
12 Dec 2025
Vanessa
Was visiting Osaka with my family, neighborhood was good. Room was clean, premises were clean also. Staff was nice. I would stay here again.
Friends_and_family Family
10/10
Exceptional
28 Nov 2025
Chris
Great staff well kept room
Leisure Self
10/10
Exceptional
27 Nov 2025
Asan
Good stay and clean room
6/10
Pleasant
23 Nov 2025
Marina
We had a triple room. It was quite tight in there. The luggage doesn’t fit under the bed and the amenities were ok. But the worst part were the beds were SO HARD. But Family mart was outside of the hotel.
Leisure Family
10/10
Exceptional
23 Nov 2025
Alejandra
The place was good , the locations was good . The staff very kindly. The only thing in the picture of the room shows a little bit more bigger
6/10
Pleasant
23 Nov 2025
Bryan
The staff was courteous. But room size was smaller then expected.
10/10
Exceptional
22 Nov 2025
Jennifer
Room was very clean, bedsheets where clean. The room was very cozy and comfy and the hotel restaurant was really good. The staff was really nice and helped us with any questions we had.
Leisure Partner
2/10
Poor
14 Nov 2025
Marlena
The room was dirty. Also staff in dining was very very rude, very surprising because everywhere else was so accommodating nice and welcoming.
Leisure Family
10/10
Exceptional
14 Nov 2025
Joseph
Good staff and quality service
10/10
Exceptional
13 Nov 2025
Gerard
Amazing location close to the metro, plenty of food options, walkable to shinsaibashi. Good staff, clean but typical small Japan hotel rooms. What I didn't like was the smoking area located right up the entrance, you get a whole smog of second hand smoke when you leave the hotel, particularly when there's a big group of smokers outside - which happened often during our 4 night stay there.
Leisure Partner
10/10
Exceptional
09 Nov 2025
Christopher
Great staff the room was clean and nice. Would recommend to anyone.
8/10
Excellent
09 Nov 2025
Emma
Generally a clean room, a bit small but manageable. Close to all the main attractions with a short walk to the train stations. Staff were nice and accomodating.
Leisure Partner
10/10
Exceptional
09 Nov 2025
Fernando
Nice place close to a lot
Leisure
6/10
Pleasant
08 Nov 2025
Tanya
The room was clean and modern aside from the bathroom which was very awkward and felt separate from the room - you had a very big step up into and it felt like you were in an RV. The Hotel itself was in a good location with easy access to trains and shopping areas. I did not like that the smoking area was directly outside of the entrance to the hotel. As a non smoker and a family travelling with our kid it was unpleasant to have to walk through the smell every time we entered or left.
10/10
Exceptional
04 Nov 2025
andrea
Nice hotel. Great amenities. Staff were excellent. Close to everything. The room was small, but that’s what we paid for. Had a problem with the refrigerator which was promptly fixed. Bed was super comfy.
Leisure Partner
2/10
Poor
03 Nov 2025
Savanna
The room was not advertised properly. I booked a room for myself and 2 children when i got there it was 2 single beds. I had to share a single bed with my smallest child for $1,000 in total 4 nights. Unacceptable and no solution to fix it. False advertising do not stay here
8/10
Excellent
30 Oct 2025
Christopher
I like the asthetic. The room was cozy and I like the decor.
10/10
Exceptional
25 Oct 2025
Andrew
Very convient place in the heart of Osaka. Very clean rooms and for a great price.
Leisure Friends
10/10
Exceptional
24 Oct 2025
Nikki
Fantastic location, really central but very quiet. Clean spacious room with great amenities
Leisure Partner
10/10
Exceptional
22 Oct 2025
kareem
Great experience, will definitely be back
10/10
Exceptional
20 Oct 2025
Cassandra
Had a great stay at the bspk hotel. The location was excellent - only a couple of blocks from the Dotonbori area. The room was the classic compact size, but quite efficient. The bathroom was also typical for these compact hotels (step up, everything very cosy). Shower strength was excellent. Bed was very comfortable. A/C worked great. Good sized fridge for keeping drinks closed. Room on the 9th floor was very quiet. New towels delivered daily, even without housekeeping. The 3 washer/dryers get a bit busy.
Partner
10/10
Exceptional
18 Oct 2025
David
Property was clean, rooms well kept. Staff was friendly at check in and throughout. Close to a lot of shops and eateries. Would stay here again.
Leisure Friends
10/10
Exceptional
17 Oct 2025
Chan Kwok Woon
Very nice and tidy, convenient location
Leisure Friends
10/10
Exceptional
09 Oct 2025
CLAUDE
Recommended
Business_and_leisure Family_with_children
8/10
Excellent
07 Oct 2025
Sandy
Close to lots of shopping
Leisure Family
10/10
Exceptional
07 Oct 2025
Alyssa
We mostly used it as a hub while jumping around between Osaka, Kyoto, and Nara but it was perfect. It was only a 5 minute walk to a subway station, and across the street from a 24 hour 7/11
Partner
10/10
Exceptional
07 Oct 2025
Paul Michael
Good location, very friendly and helpful staff!
Leisure Family_with_children
2/10
Poor
06 Oct 2025
Katrina
We paid for a hollywood twin room which does not what it looks at all from the photos. It says it had “climate controlled aircon” which was rubbish as it was an old remote control. They gave us 2 keycards, 1 we needed to keep the aircon running so we only had 1! And they charge for an extra!! The cups we had coffee on werent clean. There were 3 (8yo son with us) of us they provided 2 towels and when I ask for another they said to come down as they dont deliver anything to your room! Worst part, we arrived midday knowing fully we had 3 hrs before check in so we waited. At 2:55 the receptionist wouldnt check us in and wait til 3:00pm! Then a group of other guests came and we ended up at the end of that long line! The front desk staff are just not helpful at all. I guess you get what you pay for and next time I would rather pay for better service!!
Never again in this hotel.
Leisure Family_with_children
8/10
Excellent
28 Sep 2025
Brendan
The hotel is a 10 min walk from the train station. Really close to Shinshaibashi shopping centre and Dotunbori is about 15 to 20 min walk. Room is quite small, we booked a non-smoking room however there's some tinge of smoke smell inside.
Leisure Family
10/10
Exceptional
27 Sep 2025
Ingrid
Clean and quiet hotel. The staff welcomed us in English and were very helpful. East access by metro and convenience store across th street and around the corner.
Leisure Partner
6/10
Pleasant
25 Sep 2025
Michael
The rooms are small as expected but dust around air vent and on the wall surrounding. Thick dust on edge of side table, stains on soap bottle. No tea bag in room (this is Japan!) wall paper is peeling off, in general lots of wear and tear for a relatively new looking hotel throughout.
Leisure Family
10/10
Exceptional
15 Sep 2025
ANGELA
Ok
Leisure Family
10/10
Exceptional
11 Sep 2025
Sarah
Very kind staff. Washer and dryer availability. Clean rooms. Very close to the train station and the Main Street.
Leisure Family
10/10
Exceptional
11 Sep 2025
Sajjad
Really nice place!
Business_and_leisure Self
10/10
Exceptional
09 Sep 2025
Daniel
Amazing staff everything was walking distance
Leisure Partner
8/10
Excellent
25 Aug 2025
Leo
So far the property is really nice, very close to train station, walkable distance.
Leisure Friends
6/10
Pleasant
25 Aug 2025
Kimberly
Staff members were helpful and informative. The location itself is very convenient as it is right across a convenience store and is a walkable distance to the station and other places. The building and the area around it is nice. However, the room I stayed in was not as nice nor the cleanest. There were questionable stains and worn down walls, dusty corners, and unclean-looking bed sheets and towels.
Leisure Family
8/10
Excellent
21 Aug 2025
Steven
It was convenient walk to station using the underground passage. Room was very small for 4 people.
Leisure
10/10
Exceptional
21 Aug 2025
Daniela
Amazing staff
Friends_and_family Family
10/10
Exceptional
19 Aug 2025
Monica

Cool hotel, I will stay again

Clean beds and confortable environment. The lobby was very chic
Friends_and_family Family
10/10
Exceptional
15 Aug 2025
Christine
Friendly staff, excellent location - walking distance to Dontonbori, Shinsaibashi Shopping Street and Amerikamura, as well as local train stations to travel further afield. Room (Hollywood twin) was sized as expected, beds and pillows very comfortable, and we had the convenience of an ensuite, mini fridge and tea and coffee making facilities in the room. Toiletries provided, house keeping daily, and a microwave, ice machine and washer dryer combos were available on the 2nd floor for guests to use. Luggage storage available, complimentary umbrellas to borrow during wet weather. Highly recommend.
Leisure Partner
10/10
Exceptional
09 Aug 2025
jeffrey
This property is walkable to the train station , convenient store, restaurants, malls . The staff were helpful and friendly.
Leisure Family_with_children
10/10
Exceptional
21 Jul 2025
ANDREW
Loved this hotel.
Close to restaurant and shopping area.
I will visit again!
Leisure Family_with_children
10/10
Exceptional
18 Jul 2025
Jessica
The workers are very nice. Easy to talk too and very helpful
6/10
Pleasant
14 Jul 2025
Susana
The staff is nice and location is good. Room was very small. It was not the cleanest and had a strange smell.
Leisure Family
6/10
Pleasant
12 Jul 2025
deanna
Room not as clean as expected. Rug didn’t seem like it hasn’t been cleaned in a long time.

Lobby was clean and nice. Rooms need to be as clean as lobby.
Leisure Family_with_children
10/10
Exceptional
11 Jul 2025
Vy
The hotel is great and huge!! The resting area near the front was aesthetic and modern. However, the hotel is a bit far from Dontonburi but it was not hard to get there. I would recommend this hotel for the larger rooms!
Leisure Partner
10/10
Exceptional
11 Jul 2025
Arturo
Room is very clean and nice..the receptionist is friendly and very accommodating! There’s a lot of restaurants/store around the area and It’s walking distance to the train station. Over all we’ll coming back in this hotel again!
Friends_and_family Family
6/10
Pleasant
08 Jul 2025
Naomi
Dirty
10/10
Exceptional
06 Jul 2025
Thelma
Area and hotel was amazing. There are 2 convenience stores right accros. Very quiet. Rome a bit a the smaller size but that is to be expected in Japan. Could only open 1 suitcase at a time by the entrance.
Leisure Partner
8/10
Excellent
02 Jul 2025
Stephanie
It was a very cute hotel and within walking distance of tourist things. Only downside is how small the rooms were and having to check in bags to wait until exact check in time
Leisure Family_with_children
10/10
Exceptional
25 Jun 2025
Hei Man
All the staff were really friendly and helpful. The location is great, 5-10 mins away from Shinsaibashi and underground stations. The room is very clean and they provide fresh towels everyday, even we didn’t put out the sign about making up the room.
Leisure Family
10/10
Exceptional
24 Jun 2025
Esther
Very affordable for the location and cleanliness. I loved every bit of this hotel
Leisure Family_with_children
2/10
Poor
23 Jun 2025
William
Bespoke hotel in Tokyo was fantastic in every area. Bespoke hotel in Osaka was terrible, really terrible. It is hard to believe they are even remotely related. We cannot recommend bespoke Osaka hotel. In fact, we strongly recommend against staying here.
10/10
Exceptional
22 Jun 2025
Hei Man
It is in a good location, where you can access to different underground line. Walkable distance to shinsaibashi and next to convenient store. The room is clean and they supply good amount of amenities. The size of the room is slightly smaller than I thought.
Leisure Family
4/10
Poor
19 Jun 2025
Verified traveler
Rooms are way too small, no way you can fit a family of four in that kind of room.
Friends_and_family Family
6/10
Pleasant
19 Jun 2025
Casey
Budget
6/10
Pleasant
19 Jun 2025
Bangone
Very small space for a family of 4. Bathroom his a step up bathroom and very small space could fit 1 person . Rooms smells muggy and I had a rash from the bedding.
Leisure Family_with_children
8/10
Excellent
15 Jun 2025
Ashehil
Very clean and modern
Friends_and_family Family
10/10
Exceptional
08 Jun 2025
alan

Clean i would stay there again

Clean amd convince i would stay there again, the room is a bit small but this is japan and it is normal for all hotels
Friends_and_family Family
10/10
Exceptional
03 Jun 2025
ALINA
My wife and I stayed here for a few nights. It was great and staff were amazing.
6/10
Pleasant
03 Jun 2025
Jose
The room is small for two adults and two children. When we requested to change 10k Japanese yen in small denomination, staff stated we cannot give you change as “there’s too many ppl like you asking for change.”
10/10
Exceptional
01 Jun 2025
Elizabeth
Very nice hotel
6/10
Pleasant
01 Jun 2025
Lauren
I tried to book what appeared to be the largest room they offered. Was hardly enough room to turn around in there let alone 3 suitcases + pram for 2 adults 2 small children family
Friends_and_family Family
10/10
Exceptional
29 May 2025
Allyssa
Location is very accessible to transportation, restaurants and more. The building is nice with a very modern vibe. Room is a bit small but very clean. Staffs are very nice and helpful.
Leisure Partner
8/10
Excellent
28 May 2025
Monica
Everything was good rooms were tight though
Leisure Family
6/10
Pleasant
28 May 2025
Hoo May
Very close to shopping centres and railway station. Room was too small to move around.
TV do not have much channel to watch. Can improve in this area.
Leisure Friends
10/10
Exceptional
23 May 2025
Kira
great hotel! staff cleaned up nicely daily , provided you with pajamas toothbrush etc. Nice and quiet vibe inside with lovely staff, everything was also very clean!

Location was amazing, fast walk to all the main spots as well as food. Fav was the 7/11 right across
Leisure Friends
10/10
Exceptional
23 May 2025
Yu Ting Elton
Convenient location, nice-size room, and great service!
Leisure Family
8/10
Excellent
22 May 2025
Emily
The property is very aesthetic & at a prime location. Walking distance to Shinsaibashisuji, Dontonbori & Namba.

We got to the hotel 10min before check in time so I walked to the counter (not knowing) they weren’t ready for check in…once it was time to line up to check in, the staff was very intense. But once you’ve paid, their mood became very nice.

We just got the cheapest standard room for 2 adults & 1 toddler. We were very comfortable staying in the room. Light travelers. The bathroom curtain in our room smelled like a foul odor. I think they need to change it or wash it. Room 1119 by the way.
Leisure Family_with_children
8/10
Excellent
20 May 2025
Tam
The bedroom was very compact with a fairly spacious bathroom. Note those with big luggages will not have floor space to open due to the room size. There is an air purifier in the room though I noticed there was quite a bit of dust. Overall it was nice and clean. It was nice that the hotel offered a 'tottette' small sweet treat for each guest in the lobby every evening.
Leisure Partner
10/10
Exceptional
19 May 2025
Kye Ryang

Excellent customer service

I stayed at Shinsaibashi location in Osaka with my daughter for 4 nights and I enjoyed staying there. Staffs were friendly especially, Yuki Hidaka.
When I had a difficult time recieving check-in info. from the next hotel in Tokyo, he helped me a lot.
I was impressed how patient and caring he was at that time. Thank you Yuki!
Friends_and_family Family
10/10
Exceptional
14 May 2025
JEREMY
Staff was great the rooms where a bit small but manageable
Family_with_children
10/10
Exceptional
13 May 2025
Kim Voa
Young and trendy hotel. Staff are friendly and speak good English.
Leisure Friends
6/10
Pleasant
12 May 2025
Vi
Rooms to small with next bldg directly across from outer window
10/10
Exceptional
04 May 2025
Tiffanie
Pro:
Modern / large lobby area for toddler to roam
Across 7/11 and Lawson/self checkout take out
Walkable to dontonbori
Commute friendly to Osaka Castle
One train to world expo 2025
Daily cleaning - most friendly staff

Con:
Height concern for shower
Space concern for luggage / lack of space
Laundry had a smell but convenient on 2nd floor
Leisure Family_with_children
4/10
Poor
27 Apr 2025
Valeria
The property is falsely advertised as offering a double room and a compact version. However, when we arrived, we found that the double room was not as advertised. The images were misleading, as they suggested that there was space on both sides of the bed. In reality, one side of the bed was against the wall, exactly as the compact version. I even called reception to double check, but they confirmed that it was the double and weren’t very helpful with basically no English. The room was too small and claustrophobic to comfortably accommodate two grown adults. It would be suitable for a hostel-style stay if you’re only planning to sleep there for one night. However, if you’re looking for a relaxing holiday destination with luggage and the ability to explore Japan, this hotel is not the best choice. We had a negative experience and do not recommend it. It’s simply an overpriced hostel.
Leisure Partner
8/10
Excellent
26 Apr 2025
CHRISTIAN
I would like to give a 5 star review but they didn't give us our room that we reserved due to another guest before us smoked in the room. It's definitely not there fault but i felt like they could have given us a better compensation aside from a late checkout, like a voucher or something. But overall they were really amazing.
Leisure
2/10
Poor
22 Apr 2025
Alejandra
We stayed here for 4 nights total. The moment we arrived at the property there were many guest waiting in the lobby waiting for check in at 3pm because they do not allow early check in. The staff was not welcoming and their restroom lobby did not have a diaper changing station and were extremely small and not very clean. They charge you for any room keys lost. The rooms were extremely small, no room for luggage. I would not recommend this hotel for a family. The elevators were also very slow and they had 3. We asked to ship out luggage to a Tokyo hotel and it took 2 days to arrive. Mind you we shipped out luggage from a Tokyo hotel to this hotel and arrived the same day. They did come around every day with new towels and hung them at the door. Other than that I would not recommend staying here.
10/10
Exceptional
21 Apr 2025
Alfredo
Nice property
10/10
Exceptional
20 Apr 2025
hanna

Great time!

Great hotel! Walking distance to a lot of cool places. Very clean and great amenities. Would stay again
Partner
4/10
Poor
19 Apr 2025
Naveen
Have correct photos and specifications of the room as rooms are so small that they are not suitable for family .
Leisure Family_with_children
10/10
Exceptional
18 Apr 2025
Keith

Good service, food, beds

Enjoyed our rooms - They were clean and beds were comfortable. Restaurant in lobby had decent breakfast. Only issue is if you are over 6' tall, you may have issues standing up in the bathroom.
Friends_and_family Family
10/10
Exceptional
17 Apr 2025
Shelley
Very nice accommodations, friendly staff. Good breakfast avaiy
Leisure Family
10/10
Exceptional
17 Apr 2025
Kavitha
Great
Leisure Friends
10/10
Exceptional
15 Apr 2025
Tomasina
Close to everything
8/10
Excellent
14 Apr 2025
Morina
Two issues our tv didn’t have English subtitles only Japanese.. they said it was already preset and couldn’t change the setting. They only have three washers for the entire hotel .. it’s a two in one washer and dryer.. dryer setting wasn’t good.
Friends_and_family Family
8/10
Excellent
14 Apr 2025
Gerard
Really nice hotel, very conveniently located for exploring osaka. Very friendly staff, clean and well equipped. As with most hotels of this budget, rooms was small and bed was in a corner, i drew the short straw. Overall would definitely recommend!
8/10
Excellent
12 Apr 2025
Gene
Aside from the rooms being very small, the stay was great. The staff was very helpful and friendly, lobby was very nice, and location was very walkable - a short walk to many restaurants and maybe ten to fifteen minutes from Dotonbori. As mentioned, the only issue was the room size, we had a family of four with luggage and we couldn’t really move about the room comfortably without climbing over things.
Leisure Family_with_children
10/10
Exceptional
11 Apr 2025
Viridiana
Far from Tokyo downtown but at just 3 minutes walking to a subway station to go there.
Best and beautiful hotel
2/10
Poor
11 Apr 2025
Solida
Not for family

Location & surroundings

Bespoke Hotel Shinsaibashi
2 6 25 Minamisenba Chuo Ku, Osaka, Japan

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Bespoke Hotel Shinsaibashi

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