Name: Ark Hotel Osaka Shinsaibashi
Address: 1-19-18 Shimanouchi, Chuo-ku, Osaka, 542-0082, JP

8/10

Excellent

19 Jun 2026

Gloria

An older hotel, our stay was comfortable and close to a subway, major shopping hubs, and delicious neighborhood eateries and still quiet from city noise. They are generous with their toiletries, and still offer trash collection if you opt for eco-cleaning instead of daily. Unfortunately the laundry room was not available during our week stay which was a major factor in choosing this hotel. There is a laundromat several blocks away.

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

Lafrance

Bien situé

Family

6/10

Pleasant

02 May 2026

Lee yun shu

Clean room with option of eco cleaning ( no housekeeping) or every two day housekeeping, staff friendly and professional in service, hotel breakfast have various local street food and home cook meal and hotel is only 10 min away from dontonbori and various restaurant

Self

10/10

Exceptional

15 Apr 2026

James

Breakfast buffet was very nice.

Friends

8/10

Excellent

10 Apr 2026

Pamela

I’m not sure if we didn’t make the AC work properly but it was kind of hot and we came in spring season when it’s cool outside, location was CONVENIENT, very convenient, train station was literally above the hotel, so that is a plus, bed wasn’t that comfortable and the bed was kind of small sharing with my husband

Partner

10/10

Exceptional

04 Mar 2026

lishan

Clean room and friendly and helpful staff, good location. I recommend this place to stay.

Family_with_children

10/10

Exceptional

24 Feb 2026

CHUN KIAT

Small room but clean. Near train station. Used this as a base tor osaka marathon. The neighborhood is quiet

Self

10/10

Exceptional

27 Nov 2025

Wayne

Clean room, great amenities and very central location.

8/10

Excellent

25 Nov 2025

Niovi

Clean room, standard sized for a Japanese business hotel, standard amenities. However, the absolute standout- location. This hotel is perfectly located to go out in Osaka, with a ton of interesting things to do within walkable distance, and a metro station directly underneath for easy access to further locations. The laundry facilities are thoroughly underwhelming, with two washers and two dryers for the entire hotel, but there is a 24/7 laundromat around the corner (3 minute walk) that was easy to use instead.

Leisure Self

4/10

Poor

23 Nov 2025

Syrah Jen

The room is too small but the breakfast is good. You get what you paid for.

Leisure Partner

10/10

Exceptional

21 Nov 2025

Ruelito

nice staff, clean

Leisure Self

10/10

Exceptional

08 Nov 2025

Glydel

Staffs are friendly. The room is clean and spacious!

Leisure Partner

8/10

Excellent

27 Oct 2025

Tam

Nice staffs. Was helpful.
Hotel location is brilliant. Right next to a metro station. Easy to get around.

Leisure Self

8/10

Excellent

20 Oct 2025

Eric

The staff were helpful and great, the place was clean and location was great. Only down side was the beds were very bad. Which brings their score down alot here since that is what travelers spend most of the time while at the hotel.

Leisure Friends

10/10

Exceptional

02 Sep 2025

Miranda

Great hotel. Stayed for a week and i was very comfortable. Close to lots of shopping and nightlife. Staff were kind and helpful

Leisure Self

10/10

Exceptional

11 Aug 2025

Ashton Jaye

I like everything

10/10

Exceptional

06 Aug 2025

Elysia nicole

I really enjoyed this property. The aircon is adjustable and they include nice amenities like a phone charger in the room. Also this area is relatively quiet at night which is nice for a peaceful sleep. The room was clean and every day they provided fresh towels. This location is extremely close to the train entrance which is perfect for exploring. Also Dotonbori is about a 13-15 minute walk away.

Leisure Self

10/10

Exceptional

21 Jul 2025

Brandon

A pleasant/ wonderful hotel to stay in. Would recommend to family and friends! Will rebook a stay with hotel in the future! Thank you

Leisure Family_with_children

8/10

Excellent

07 Jul 2025

Kiruthika

Conveniently located to train to get to all major locations. The area also has tons of resturants and shopping! The single person room was just apt for 1 person and clean.

Leisure Self

4/10

Poor

16 Jun 2025

Verified traveler

Just So So

Very Very Very poor sound insulation
but no complain about the friendly staffs.

I also appreciate that there is a very accurate electronic scale in the lobby to measure the weight of luggage. The check-out time is a bit early, it would be more appropriate if it could be delayed to 11am.

Self

2/10

Poor

02 Jun 2025

Sandra

It was an awful stay, filthy room, rude staff, and zero hospitality amenities stacked in the lobby. Won't not recommend staying here.

Leisure Family_with_children

2/10

Poor

02 Jun 2025

Sandra

Awful stay—filthy room, rude staff, and zero hospitality

Leisure Friends

10/10

Exceptional

26 Apr 2025

Eva

The staff are simply amazing, very approachable and easy to talk to. This hotel is is just steps away from subway plus walkable to other shop. The breakfast is a chef’s kiss.

Leisure Self

10/10

Exceptional

22 Apr 2025

Sudipta

Great stay. Staff was helpful with what I needed. Great location. Had everything I needed for a great stay

Leisure Self

10/10

Exceptional

12 Apr 2025

Julia

We loved staying at this hotel for our Osaka/Kyoto trip. One of the best places we have stayed during our trip. It’s clean, staff are helpful, the room is so clean, and even the bathroom is clean and technologically advanced. It’s hard to get out of the shower because it feels so good to take shower. We loved it so much. If I ever visit Osaka again, I will return to this place.

10/10

Exceptional

04 Apr 2025

Me Me

Nice hotel and slightly bigger room compared to other hotels we stayed before in Japan.

Leisure Partner

10/10

Exceptional

01 Apr 2025

Sapol

Clean and nice space

Leisure Partner

8/10

Excellent

31 Mar 2025

ARNOLD

Nice location!close to places to visit in Osaka

8/10

Excellent

21 Mar 2025

Max

Close to a train station

Leisure Self

10/10

Exceptional

15 Mar 2025

Colin

Great location within a short walking distance to Dotonburi, would definitely recommend considering its rate/night as well

Leisure Partner

8/10

Excellent

25 Feb 2025

PAMELA

Good location and helpful staff

Hotel is a little outdated but it was convenient and the staff are super helpful. Location is great. Very walkable.

Self

10/10

Exceptional

09 Jan 2025

Allen

Great locations.

8/10

Excellent

18 Dec 2024

Catherine

Great budget option. It’s old, run down and smells a bit like mould but for the price it’s worth it.
About a 5-7 min walk to dontonbori. There is a ramen shop outside, multiple convenient stores within a minute and train station below. Mostly used the shinsaibashi line which was a 8 min walk.
Can’t fault it for the price. However not the most lux.

Leisure Partner

8/10

Excellent

30 Jun 2024

Nehemiah

bed is way too small, at least, queen size.

Business_and_leisure Family

6/10

Pleasant

06 Jun 2024

Verified traveler

Guest feedback.

The location is great near the subway station. The condition of the room is bit aged but it is clean.

Friends_and_family Family

8/10

Excellent

03 Jun 2024

Rod

Great location

8/10

Excellent

21 May 2024

Celine

Staff were lovely and very helpful. Overall a great location. If you are not a smoker, be sure to select a non smoking room as the smell is very strong. Also be aware that there is no option other than buckwheat pillows.

Leisure Partner

10/10

Exceptional

06 May 2024

Donald

Great staff, accommodating, near a train line. I would only say if you book here and are NOT a smoker, make sure you get a non smoking room.

Business_and_leisure Family

6/10

Pleasant

14 Apr 2024

Verified traveler

No air conditioning

The room only have ventilation, no air conditioning. You need to call front desk to bring a fan or open the window. It is very hot inside the room even if you turn on the fan. Not recommend during summer definitely!

Partner

10/10

Exceptional

06 Apr 2024

SUMANTA

Excellent hotel in Shinsaibashi

The Ark hotel is less than 30 metres from Osaka metro Nagahoribashi entry gate 3 and within walking distance of Dotonbori. We found the room comfortable and service extremely good. The breakfast was great too. I would stay here again.

Partner

10/10

Exceptional

10 Nov 2023

Angely

Situated a 3 min walk from a station so very convenient for getting around. The staff was very friendly and patient, and even lent us a plate when we needed to microwave some leftovers. Definitely recommend!

Leisure Friends

8/10

Excellent

26 Mar 2023

Jakkrit

It's a good hotel but it's old. However the price isn't bad and the location is superb. If you want a place where you can travel quickly, this is definitely the one.

8/10

Excellent

18 May 2022

Keiko

きれいでした。エアコンが利きすぎててあつかったです。

Leisure Friends

8/10

Excellent

13 Jan 2020

Verified traveler

Very clean, but extremely small. It's literally the smallest room I've seen in Japan. The bed and room is definitely for one person (not even one person with a child). However it's impeccably clean and has everything you need for a comfortable stay. Front desk has all the amenities available for you to take and its 2 minutes away from the closest metro station. For the price I'm happy to stay here again.

Self

8/10

Excellent

02 Jan 2020

Verified traveler

It is located in a very convenient spot. The room is quite spacious and the staff is friendly. You can get more amenity at the reception.

Leisure Family

10/10

Exceptional

16 Dec 2019

Jasper

So close to subway station i.e next door. Very convenient to visit different attractions.

Leisure Partner

10/10

Exceptional

24 Sep 2019

Phillip

It was a great hotel with a good location. Clean and friendly staff that communicated well.

Friends_and_family Friends

8/10

Excellent

28 May 2019

Don

The subway station is just the next door from the hotel

Leisure Self

8/10

Excellent

15 May 2019

Verified traveler

I like idea about eco-cleaning room.
This hotel is close the sub way. Near the nakahoribashi station exit 4 (should the sakaisuji line).

Friends_and_family Family_with_children

8/10

Excellent

09 May 2019

S.W

Nice and responsive staff. A little bit out of time interior.

Friends_and_family Family

6/10

Pleasant

22 Nov 2018

Verified traveler

Hotel location is near to the subway.

Family

10/10

Exceptional

25 Oct 2018

OI KWAN

Good

Just one minutes walk exit subway station, helpful staff

Friends

10/10

Exceptional

16 Sep 2018

David

nice hotel at least in Japan. room is clean and staff is friendly. only complain is computer in Japanese

10/10

Exceptional

06 Sep 2018

jason

it is very accessible to many shops. i will definetly recommend this hotel

8/10

Excellent

29 Jul 2018

Shirley

Staff can speak English.
A bit shabby but it's cheap.
there is room of improvement for cleanliness as we found the cleaner hadn't empty the trash bin and the carpet is dusty.
But still recommend to travellers as it takes around 10 mins to Dotonbori.

8/10

Excellent

24 Jun 2018

Verified traveler

Convenience location

I originally booked for a double occupancy room and that was very small, so we changed to a twin beds room and the size was much bigger and it was nice. This hotel is convenient to everything. Tons of restaurants just walk across the street and it’s located next to subway and the underground shopping.

8/10

Excellent

13 May 2018

Sylvia

convenience location, great restaurant and shopping in the area. Most of the staff are helpful and friendly, overall is good.

4/10

Poor

15 Mar 2018

Verified traveler

Not a good place to stay.

Hotel staff was stiff and uninterested in customer service. Arrived at 1415, and tried to check in. Staff stated that check in was 1500, and it would be \"impossible\" to check and see if a room was ready early. Staff asked us to return at 1450, and maybe they could check then. We returned at 1450 to be told it was still \"impossible\" to even check if a room was ready. Basically, they used procedure as a weapon to do nothing. Room was tiny, cramped, and poorly appointed. Bathroom was barely big enough for one person to get inside. Bed was like spleeping on a hard board. A truly bad experience.

6/10

Pleasant

28 Jan 2018

Tak Ming

Very slow and constantly drop off internet

Internet too slow and constantly drop off. Can't open any website.

Family

8/10

Excellent

28 Nov 2017

Danai

Near Subway

Near Subway Sakaisuji Line at Nagahoribashi Station

6/10

Pleasant

14 Nov 2017

Verified traveler

Old and run down. Wifi not working in further room

Ok hotel if you just want to stay for the night and sleep only whilst out and abouts during the day. Old run down hotel but bathrooms are ok. Bed just ok. Had a run further out and wifi did not even have enough signal to connect. Overall I wouldn't stay again based on my experience. Not god for Japan standard. Shame as location is not bad from all restaurants and bars and dontonburi.

8/10

Excellent

19 Oct 2017

PHILIP

Nice hotel convenient location

Close to shopping and restaurants

Goodlocation

Nice lobby

6/10

Pleasant

07 Oct 2017

Verified traveler

I got a smoking room but did not expect it to smell that bad when we entered it, it smelled like someone just puffed a cigarette. I have to use a lot of air freshner to take the smell out first. There was also water dripping from the bathroom ceiling but it's tolerable. Hope they would add more lighting in the room too. Aside from that the room was ok, the bathroom is typically smal but its clean and looks new. Overall experience was satisfactory. We only stayed there for 1 night anyway.

8/10

Excellent

31 Jul 2017

Verified traveler

Great location, the bed was way to form for my liking.

6/10

Pleasant

01 Jul 2017

Verified traveler

Very basic and old

Good location but hotel not comfortable and very old.

6/10

Pleasant

21 Jun 2017

Roberto

Outdated hotel

The hotel is a great location near the subway and the shopping in area in Osaka however extremely out dated with a very old feel. The rooms are older and smaller than they look in the pictures.
Pay attention to not vook a smoking room if you have problems with smell as I booked a smoking one by mistake and had to requet it to be changed as I could not stand with the odor.
The staff was very good amd corteous.

6/10

Pleasant

04 Jun 2017

Larry

Smells everywhere

The hotel allows people smoke everywhere! Should have to designate an area for smokers. In hallways or stairs, except not on the bed. I didn't know that I booked a smoking room. The room was smelled terrible and we asked to change a non-smoking room but the female staff said no. Its location is very close to the local subway, but not very convenient to walk to Dotonbori place. It's 25m.

10/10

Exceptional

25 May 2017

Verified traveler

Nice hotel near the subway and shopping area

Love how convenient the shopping area is. And subway is right across making travelling very convenient.

8/10

Excellent

03 May 2017

susy

Great location

This hotel located near the subway station, walkable location, nice service, but the room was old and need some upgrade furniture to look bright and more comfortable. We had pleasant stay here.

Partner

4/10

Poor

25 Apr 2017

Verified traveler

Writing about it will not change so do not want to waste tune

8/10

Excellent

23 Apr 2017

Verified traveler

Location was great, it was right beside exit 4 of theNagahoribashi subway station. Walking distance to Shinsaibashi Shopping arcade, Crysta underground mall and Dotonbori St.
I also love theirr shampoo and face soap, my hair feels like I came out of the salon after every shower, I dont even have to set it with a hairdryer. Only downside was at the time we were there, their airconditioning unit was switched off, when I inquired, they said because \"it's not so cold and not so hot, you just open the window\" The weather was great when we were there so I cant complain abt the room temperature but when the window is open, you can hear the cars passing thru, it's not noisy but not quiet either.

Family

8/10

Excellent

16 Apr 2017

Verified traveler

Nice

Quiet, clean, close to public transport and restaurants, walking distance to central shopping Namba & Nankai Namba station direct to Kansai Airport

4/10

Poor

21 Mar 2017

Verified traveler

Basic hotel close to Osaka nightlife

Hotel old and dated, thin walls, slow internet, friendly staff.

6/10

Pleasant

10 Mar 2017

yetski

Nice hotel, convenient for subway riders

Hotel and rooms are clean. Need to make rooms sound proof. We usually hear people talking outside & the noise besides our room.

10/10

Exceptional

02 Mar 2017

janet

Transportation convenience

Nice staff. Room size was bigger that what expect. Room is tidy. Recommended.

2/10

Poor

18 Jan 2017

Verified traveler

I m not aware the hotel is without warmer!

Why a hotel located in 4 seasons country is without warmer? I cant sleep well when. It is damm cool!!.

The rooms is smelly and condition is old!

6/10

Pleasant

28 Dec 2016

anna

good location

Lobby has a strong smell of smoke but room was fresh n clean. Wifi wasn't great. Hotel location was good. Staff were friendly n helpful.

6/10

Pleasant

26 Dec 2016

Verified traveler

Near to shops

Room is very small but ok if you are a business traveller

6/10

Pleasant

17 Dec 2016

Neo

Close to Main Shopping and Eating area (Dotonburi)

Location was great! However, room felt abit congested and was abit dirty in my opinion.

8/10

Excellent

16 Dec 2016

Verified traveler

Good location, close to subway, shops and restaurants.

8/10

Excellent

02 Dec 2016

Seungrok

decent stay

staff was kind, room was small but clean. while everything was fine, the only downsides were wifi and soundproof.

6/10

Pleasant

11 Nov 2016

Kanako

Perfect location for dotonburi and all that!!!!!
The hotel itself could use a little tlc but still you get the Japanese service! The subway station is literally right beside hotel!!!!

Family

10/10

Exceptional

30 Oct 2016

gordon

the hotel was excellent in all respects no faults at all

Partner

8/10

Excellent

30 Oct 2016

CHAO

cleaningness needs more concern

Good

Partner

6/10

Pleasant

24 Oct 2016

WAI YING

地點方便,較舊

較舊的酒店. 早餐不錯.
預訂了semi double和double room, 但整體分別不大. double room窗戶更是對著牆壁, 日光不足

Family

8/10

Excellent

05 Oct 2016

Tze tung

Convinent and clean hotel

the air-conditioning can be better.
a little bit hot when we set high air-conidtion.

Hotel location is so great

Partner

8/10

Excellent

23 Sep 2016

Barry

Nice hotel close to Shinsaibashisuji shopping area

Hotel was clean and very close to Shinsaibashisuji. There is a night club directly across from hotel as well as places to grab a bite to eat. The hotel offers massages for a fee and has a restaurant near the lobby. The rooms did seem a bit dated with the use of an actual key to gain access to your room. Staff was very friendly and prompt. I only stayed there for one night but My experience was good overall.

6/10

Pleasant

15 Sep 2016

TL

Location n overall is okay

Location is not bad, most places are walkable. But hotel is a bit old, avoid corner room

10/10

Exceptional

13 Sep 2016

Alice

Convenient location

Get out of the station and it is literally right next to the hotel. It was so convenient. Dotonbori is only a 5-10 minute walk which was great as well as the shinsaibashi shopping area. The bed was hard and the bathrooms remind me of airport bathrooms but for the price, I would definitely stay here again!

Partner

8/10

Excellent

23 Jul 2016

farah

Easy access

Convenient and easily located. Walking distance to all the buzz. Comfortable.

8/10

Excellent

19 Jul 2016

Nikhil

Big Rooms but small bathrooms

great sstaff, good location, hotels new renovation

Partner

6/10

Pleasant

21 Jun 2016

chien-yi

Was ok

Was ok,hotel is a little bit old .
I like the breakfast offer.
Don't like to return the key to reception when go out.

Partner

8/10

Excellent

18 Jun 2016

Verified traveler

Great experience
I had a enjoy full time at this location and hotel

10/10

Exceptional

17 Jun 2016

Eduardo

We enjoyed our stay at the Ark hotel Osaka shinsaibashi, for their good service, friendly staff, the wifi is fast, the room we stayed in are clean. Another advantage of the hotel is its location very near the subway station, also the hotel is walking distance to shinsaibashi shopping street, Americamura shopping district and Dotonburi. We also enjoyed eating at the restaurant in front of the hotel for its good food at affordable price. We would recommend Ark hotel to our friends.

Family

6/10

Pleasant

11 Jun 2016

I travel often

Good hotel if under $65 for a single.

First, the staff are excellent. They are polite, helpful and speak English. The hotel is older but fitting the price I paid. Lobby was quiet and not crowded. Restaurants and a grocery store are nearby. My room was a little small but acceptable. The bathroom was very small but the tub is deep and actually comfortable (I'm 5'11\"). Cold AC but the filter was very dirty. It is easily changed or cleaned so they should do it more often. The carpet was vacuumed but I could smell that it was dirty. They seriously need to steam clean the carpets. The walls are thin so if you have loud guests next to you it may be an issue, it was for me. Overall, it is a good discount hotel in a safe area and not far from sites. I recommend it if you're on a budget.

10/10

Exceptional

27 May 2016

monte

Very staff was very helpfull

Room was up to date and very comfortable seat was nice helping

10/10

Exceptional

03 Feb 2016

Pil

Excellent hotel, just next to the subway station!

Everything was just excellent. Almost directly connected to the subway station, convenience stores are nearby, staffs were very kind, room condition was perfect. What can I say more :D

6/10

Pleasant

29 Jan 2016

Verified traveler

Overall is good except soundproofing

As title, overall is good. Staff at front desk, attentive of housekepping, location. Except the soundproofing has to been improved. We can heard the guest talk while they walk through our room.

10/10

Exceptional

06 Jan 2016

Alicia

Nice Staff and Service

the staff is nice and friendly. the location is near the shopping area and the train station.

Family

8/10

Excellent

31 Jul 2015

Man Hong

10 second walk away from subway.

Kind reception.

Room relatively big in Osaka.

Clean room.