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Smile Hotel Premium Osaka Higashi Shinsaibashi

Osaka · Japan

2 13 17 Shimanouchi Chuo KuView location

8.8/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.8/108.8
Neighborhood9.0/109.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Smile Hotel Premium Osaka Higashi Shinsaibashi

Enjoy your stay at Smile Hotel Premium Osaka Higashi Shinsaibashi, located in Osaka's vibrant Minami district, a short walk from Dotonbori and Nipponbashi. Start your day with a buffet breakfast (fee applies) at the hotel restaurant.

The hotel offers 216 air-conditioned rooms equipped with refrigerators, flat-screen TVs, complimentary Wi-Fi, and private bathrooms with shower/tub combinations, complimentary toiletries, and bidets. Additional amenities include dry cleaning/laundry services, a 24-hour front desk, luggage storage, self-parking (fee applies), and a vending machine.

Nearby attractions include Kuromon Ichiba Market and the Dotonbori Glico Sign.

Read more about this hotelShow less

With a stay at Smile Hotel Premium Osaka Higashi Shinsaibashi in Osaka (Minami), you'll be a 4-minute walk from Dotonbori and 6 minutes by foot from Shinsaibashi-suji Shopping Street. This hotel is 0.4 mi (0.6 km) from Kuromon Market and 0.5 mi (0.8 km) from Dotonbori Glico Sign.

Make yourself at home in one of the 216 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 2000 per person
    • Self parking fee: JPY 2500 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Doton Plaza 0.2 km / 0.1 mi
Tombori River Walk 0.2 km / 0.2 mi
Dotonbori 0.4 km / 0.2 mi
Namba Walk Shopping Mall 0.5 km / 0.3 mi
Shinsaibashi-suji Shopping Street 0.5 km / 0.3 mi
Kuromon Market 0.6 km / 0.4 mi
Amerikamura 0.6 km / 0.4 mi
Hozenji-Yokocho Alley 0.6 km / 0.4 mi
Dotonbori Glico Sign 0.8 km / 0.5 mi
Namba Grand Kagetsu Theater 0.9 km / 0.5 mi
Nipponbashi 0.9 km / 0.6 mi
Namba Parks 1.3 km / 0.8 mi
Namba Hatch 1.4 km / 0.9 mi
EDION Arena Osaka 1.5 km / 0.9 mi
Osaka City Air Terminal 1.7 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 216
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room service
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
Show 9 more facilities & services
  • Bellboy serviceExtra charge
  • Lift accessExtra charge
  • Concierge
  • Luggage roomExtra charge
  • Bar
  • Restaurant
  • MassageExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SMOKINGDouble or Twin • SMOKINGDBT.JK

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    Double or Twin SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SMOKINGDOUBLE • SMOKINGDBL.JK

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    DOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    SINGLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SEMIDOUBLE NON SMOKINGTWIN • SEMIDOUBLE NON SMOKINGTWN.SD-NM

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    TWIN SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE NON SMOKINGTRIPLE • NON SMOKINGTPL.NM

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    TRIPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin RUN OF HOUSEDouble or Twin • RUN OF HOUSEDBT.RO

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    Double or Twin RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SEMIDOUBLE SMOKINGTWIN • SEMIDOUBLE SMOKINGTWN.SD-JK

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    TWIN SEMIDOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SEMIDOUBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SD-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SMOKINGTRIPLE • SMOKINGTPL.JK

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    TRIPLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE SMOKINGDOUBLE • DELUXE SMOKINGDBL.DX-JK

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    DOUBLE DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKINGRoom • SMOKINGROO.JK

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    Room SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR SMOKINGTWIN • SUPERIOR SMOKINGTWN.SU-JK

    Photos are not available for this room type.

    Smile Hotel Premium Osaka Higashi Shinsaibashi

    TWIN SUPERIOR SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Smile Hotel Premium Osaka Higashi Shinsaibashi

8.8
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.8 /10
Neighborhood
9.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
16 Jun 2026
Michael
We enjoyed our stay at this hotel and had a pleasant experience overall. The room was very clean, well-maintained, and comfortable. The staff were friendly and helpful, and the location was convenient for exploring the city.

The only downside was the room size. For a family of three, it felt quite small, especially with large luggage. There was very little space to move around, and opening our suitcases was a challenge. Travelers with multiple or large bags may find the room a bit cramped.

Other than that, everything was great. The hotel was clean, quiet, and provided everything we needed for a comfortable stay. We would recommend it to couples or light travelers, and we appreciated the excellent cleanliness and service.
Family
10/10
Exceptional
29 May 2026
Gina
This is our second time staying at this hotel.
Great location, close to subway and Dotonbori, plenty of shopping and dining options.
Staff is always from and they kept our luggage and allowed us to hang out in the lobby while we waited for our transportation to depart.
Room was clean and spacious, but the internet wasn’t strong enough, kept on dropping the Wi-Fi.
10/10
Exceptional
29 May 2026
Monirah
Walking distance to dotonbori and safe place to stay.
Family_with_children
10/10
Exceptional
28 May 2026
Sally
Very clean nearby family mart and 10 mins to dontonbori street. Quiet area and amenities nearby the elevators provided if needed.
Family
10/10
Exceptional
09 May 2026
marissa tan
Good location
Family
10/10
Exceptional
05 May 2026
Al
The lobby was very big and clean. All the staff were very polite, nice and english speaking. Our room was very nice and clean. And we have a vending machine and ice machine. Family mart , Lawson and grocery store nearby. I Highly recommended this hotel.
Friends
10/10
Exceptional
05 May 2026
Eliza
Close proximity to train stations and major places. Just a few mins walk to Dotonbori center. Hotel staff are super nice and accommodating, responsive to your concerns and request for assistance. Room is clean and serves the need for a comfortable place to rest and sleep after a day of adventure. Will we be back again to this hotel? Definitely!! Kudos to Smile Hotel Premium Osaka!
Partner
10/10
Exceptional
26 Apr 2026
Chan
Comfortable and amazing stay experience
Partner
8/10
Excellent
23 Apr 2026
Akshay
Convenient location for sightseeing and good hotel.
Family
10/10
Exceptional
22 Apr 2026
Gregory
Clean room, 10 min walk to popular area
Friends
10/10
Exceptional
10 Apr 2026
Glen A.
Located in a central location so it was convenient to the major city attractions. Nice space.
Partner
10/10
Exceptional
08 Apr 2026
Tianna
Location was great and the rooms were very clean! The hotel is overall very simple, which worked well for what we needed! Rooms were also decently sized and Great for the price!
10/10
Exceptional
07 Apr 2026
Jose
Hotel was in a great location, the rooms were clean and the staff was friendly
10/10
Exceptional
07 Apr 2026
Alliyah
Right in middle of town, next to market and connivence store. Super nice staff. Room was small but typical, small soaking tub, no microwave in room sadly but shared microwave on certain floor. Definitely not bad for the price.
Partner
10/10
Exceptional
21 Mar 2026
Joycelyn
Clean room, laundry facilities. Great breakfast buffet!!
10/10
Exceptional
03 Feb 2026
Rachael
Room was clean, amenities provided. Location was walking distance to main dotonbori area.
Leisure Friends
10/10
Exceptional
03 Feb 2026
Jillian Stacy
The location and the room size stood out for me the most. As well as the staff, they were helpful and accommodating especially when we wanted to do luggage forwarding to Tokyo. They explained things well and they made sure they got all our info right without rushing us. I also like the foyer of the hotel, they had the weighing scale out in the foyer for guests to use. Overall, I would definitely book with them again :)
Leisure Family
8/10
Excellent
14 Jan 2026
Ehab
Helpful staff. Great location. Bed is comfortable and bathroom is nice, with great shower.
8/10
Excellent
05 Jan 2026
Diane
The room is ok, staff friendly and helpful.
Leisure Family
8/10
Excellent
24 Dec 2025
Tiyaporn
Have parking, easy roget around
Leisure Family
8/10
Excellent
03 Dec 2025
Rhowell
The room was small but clean and sufficient for a solo traveler on a short stay. It’s on a major road so at night the sounds of car engines revving might be bothersome to light sleepers. The hotel is conveniently located. My room didn’t have a safe, that might be a concern to some. Overall I did like the hotel.
Leisure Self
8/10
Excellent
29 Nov 2025
Coral
Very good location and the hotel breakfast is awesome. Good stay
10/10
Exceptional
27 Nov 2025
Kam Fai
Staff are great and helpful. Room is clean.
Leisure Family
10/10
Exceptional
19 Nov 2025
Rianna
place was clean, staff great and accommodating. very close to Dotonburi and the night life
Leisure Friends
8/10
Excellent
31 Oct 2025
Giang
Rooms are clean with great walking to Dotondori
Leisure Family
10/10
Exceptional
30 Oct 2025
Michael
Clean room. Front counter staff were friendly. Clean towels every day.
Friends_and_family Family
10/10
Exceptional
14 Oct 2025
Olutoyin
The rooms were clean, great location, very close to shops and dining places. Thanks
Leisure Family
8/10
Excellent
11 Oct 2025
JIN
Hotel located next to the major shopping district of Osaka. The hotel was honestly as expected of a hotel in japan. Rooms arent too big. The biggest negative was our room had a very strong lingering cigarette smell, the window didnt close tightly so sometimes gets loud at night and we got unlucky towards the last 2 days with annoying loud tourist next door.
Partner
8/10
Excellent
09 Oct 2025
Ashley
This place is good. What really makes this hotel great is the location. Everything is close by and easy to get to.

The room is small and simple, but very clean and comfortable. The staff are nice and helpful, and the check-in/check-out process was super easy.

It’s true that the amenities are limited, but it’s perfect if you just need a place to rest after exploring the city all day. They always had extra towels available, and the place was kept very tidy.

Overall, a convenient and pleasant stay in a great area!
Leisure Family
10/10
Exceptional
03 Oct 2025
Carlos
Two blocks from the main entertainment tourist district. Very nice staff extremely clean rooms. Absolutely would stay there again in a heartbeat.
Leisure Partner
6/10
Pleasant
16 Sep 2025
Arlyn
First of all, thanks to the staff that speaks english because they were very helpful from check in to check out. The cleanliness seemed fine at first but because we don’t get turn down service daily, you start to see the duvet and they had blood stains!! We just endured it and shared blankets until it was turned down and they still had stains! The restaurants are pretty far except for the family mart that was close to us. We ate at family mart most of the time because after a full day of walking, we just don’t want to walk another 20 minutes to eat. Overall, our experience is not the greatest and I will not book at this hotel again.
Leisure Family
10/10
Exceptional
04 Sep 2025
Lani
Very good
Leisure
10/10
Exceptional
06 Jun 2025
Eric
SO close to dontonbori and convenient stores literally a few steps from the hotel. Great!
Leisure Family_with_children
10/10
Exceptional
05 Jun 2025
Patrick
Great location and very clean!
Friends
4/10
Poor
25 May 2025
Gina
The hotel is nice and their staff was great, but the bathroom smelled like urine. We had to ask them to clean it. It was still not as clean as I was expecting. The toilet has some areas where dirt and nastiness stays. It doesn’t seem like it is being cleaned properly.
Leisure Family
10/10
Exceptional
17 May 2025
Sabrina
We chose this hotel because of its convenience to Dotonburi, so nice to walk a few blocks and be in the midst of bustling activities. We only got breakfast 1 of the mornings, and suggest booking it in advance. It's a bit of hassle to find a place to get breakfast. Very close to the metro station, lots of restaurants around. Highly recommend!
Leisure Family
8/10
Excellent
13 May 2025
Kwok
So far so good, nice and clean.
Friends_and_family Friends
8/10
Excellent
08 May 2025
Kevin
The hotel was very clean and quite spacious. The location is good as it's walking distances to most tourist, shopping and places to eat. The only thing I would say is if the hotel is busy the elevators can take very long.
Leisure Family
6/10
Pleasant
20 Apr 2025
Mayra
Mal servicio
Leisure Family
10/10
Exceptional
12 Apr 2025
Dan
Great location, very close to dotonbori st and subway. The hotel is very clean and reasonable spaces for the price. The only thing missing is the safety box to keep important things but in general we’re very happy with our stay
Leisure Family
10/10
Exceptional
11 Apr 2025
Verified traveler

Wonderful Stay, would book again

Booked a 2-bed Smoking room by accident, the Hallways smelled but the room was good. Room had a air purifier which was a big help. The room was a good size, especially with all the luggage we had. Staff at front desk were Helpful and friendly. Overall good stay and would book again.
Friends_and_family Friends
10/10
Exceptional
10 Apr 2025
Dan
Great location, very close to Dotombori street and close to subway. Hote is new l and staffs are very friendly a
8/10
Excellent
05 Apr 2025
Tuck Wai
Good and convenient location in between 2 major subway stations
10/10
Exceptional
21 Mar 2025
jose joel
The professionalism and politeness of the reception staff. If ever ill decide again to go to osaka ill stay in this hotel again!
Leisure Family
10/10
Exceptional
15 Mar 2025
JOEL
Great
Leisure Partner
10/10
Exceptional
07 Mar 2025
ALICE
Comfortable
Leisure
10/10
Exceptional
17 Jan 2025
Paicy
Clean and spacious rooms. Great location!! Will definitely be staying there again.
Leisure Family
10/10
Exceptional
09 Jan 2025
Edward Henry
Great location. Dotonbori is just across the Street. Close to train station. Lots of restaurants around the area and convenient stores like the Lawson, Family Mart and 7-Eleven. Rooms are clean and beds are comfy. They provide sleepwear and sleepers as well plus other toiletries. Highly recommended!
Leisure Family
8/10
Excellent
30 Dec 2024
Weng Wah
Good location with food options available within walking distance. Train station is nearby and surrounding feel safe. Room is decent and clean. Washing machine and dryer need to be replaced and there are only two of each.
Leisure Family
8/10
Excellent
08 Dec 2024
ani
1. room area ok there is space for prayers.
2. please provide laundry beg and mineral water
10/10
Exceptional
26 Oct 2024
Marina
It was a great hotel
6/10
Pleasant
17 Oct 2024
Joe
Great location. Easy access to Dotonbori ans Shinsaibashi. However cleanliness of the room needs improvement. New towels that were given to us had hairs and eyelashes on it. Also bedsheets had stains.
Leisure Family
10/10
Exceptional
16 Oct 2024
Amir
A solid value hotel. Clean, everything works. Small room as expected but well maintained. Nice people at reception.
Great Breakfast
Partner
10/10
Exceptional
12 Oct 2024
Lucio
The hotel is in the heart of restaurants and shopping. It had many amenities, and although the room was small, like most Japanese rooms, it featured a good furō.
Leisure Family
10/10
Exceptional
11 Oct 2024
Alan
Great place to be near Dotonbori without being in the middle of all that. Is near many walkable shops and restaurants
Leisure Family
6/10
Pleasant
08 Oct 2024
SHUH FANG
Washing Machine very dusty and have bad smell
Business Friends
6/10
Pleasant
23 Sep 2024
Verified traveler
Too small for one bed room
Partner
8/10
Excellent
12 Aug 2024
Yanhe
The room is pretty small.
4/10
Poor
06 Jun 2024
Geoffrey
WIFI is unreliable and slow. If you are on business or need a stable internet connection I would suggest another hotel.
Leisure Friends
10/10
Exceptional
03 Jun 2024
Erica
사진에서는 작아 보여서 걱정했는데 가보니 생각보다 넓어서 놀랐고 화장실도 깨끗하고 좋았어요! 도톤보리 거리에서도 도보 5분 정도고 글리코상까지는 7-10분이었던 거 같아요! 숙소 바로 옆에 패밀리 마트 있고 건너편에 로손 편의점 있어서 그것 또한 너무 좋았어요. 지하철역 몇 개가 너무 멀지 않게 있어서 편하게 이용했어요. 너무 편안하게 좋게 이용해서 추천드립니다~!!
Leisure Family
8/10
Excellent
23 May 2024
Victor
Good hotell
8/10
Excellent
19 May 2024
Cindy
Close to Dontonburi and kuromon market
Leisure Partner
6/10
Pleasant
20 Apr 2024
Yan Kwong
Ok
Leisure Family
10/10
Exceptional
16 Apr 2024
Siwapon
-
8/10
Excellent
01 Apr 2024
Ricardo Antonio
.
Leisure Partner
6/10
Pleasant
31 Mar 2024
Honorio
Cleaning the room every 3 days only....
Leisure Family
8/10
Excellent
16 Feb 2024
Verified traveler

Reasonable price

Stayed for 3 nights. No room service or house keeping but had clean towels and toilet. Reasonable for the budget price.
8/10
Excellent
07 Jan 2024
Shih Shih
Stayed in a triple room (2 adults and 1 child) in Jan 2024 and it was a reasonable size for Japan accommodation. With 3 large suitcases it was a bit of a tight squeeze but doable with minimal movement around the room. Clean and tidy and liked how they provided a night shirt for sleeping in. Used the laundry twice and the dryers don't dry clothes properly, after 1 hour in the dryer the clothes are still quite damp and require line drying for the day to get them dry. Staff are friendly but they don't help make/change restaurant reservations which can be difficult for a traveller where lots of restaurants don't have online reservations. About a 10 minute walk to the busy area of Dotonbori with Family Mart and 7-eleven next door.
Family
6/10
Pleasant
02 Jan 2024
ladan
The room was spacious, clean and close to dotonbori.
We stayed there for 2 nights and my overall rating is 3/5 which is impacted by the following:
* it was not as close to a train station; it’s particularly hard if you have a luggage/carry on.
* there was a no-room-cleaning-get-bottle-water policy that we opted for, but they did not give us water for all of the nights staying there
* there was no sanitary bag in the bathroom that I could use; even though I called and asked for one, they did not understand what I was talking about.
* the shower ran out of hot water fairly quickly, so me and my partner could not shower back to back.
* they did not refresh tea/coffee in our room but provided it when we called them.
* the neighborhood was not clean and there was a smell of sewage
Leisure Partner
6/10
Pleasant
27 Dec 2023
Antonio
Upon check in i was asked to pay an additional 1000 yen per day for the duration of our stay for our daughter because they consider everyone as adults, no more child booking. Even Expedia allowed to book it with a child.

The hotel cannot hel you book for a shuttle or taxi.servce if you need to go to the airport or anywhere. Because they said they don't do it. Staff speak so little English. Cannot help much if you are a first time traveller. Still quite far from the train stations.

Won't recommend for a family with kids.
Leisure
10/10
Exceptional
09 Dec 2023
Mauricio
Great location, amazing nightlife, convenient, overall a great stay
Leisure Partner
10/10
Exceptional
08 Dec 2023
TAM
Convenient location, staff friendly
Leisure Friends
6/10
Pleasant
26 Nov 2023
Ang
far from train station
Business_and_leisure Family_with_children
6/10
Pleasant
25 Nov 2023
Emilia
Our stay at Smile Hotel Premium was not our favourite.

Pros
- location

Cons
- loud rooms, you could hear everything going on outside
- bathroom very basic and small, it seemed quite dated
- staff weren't the friendliest. there were often times they would speak Japanese to each other and giggle and look at us which is unacceptable
Leisure Partner
10/10
Exceptional
23 Nov 2023
Raymund
Close to shops, family mart, seven eleven and most especially just walking distance to Dotonbori and the Subway Station.

I would highly recommend for its convenience
8/10
Excellent
14 Nov 2023
Annie
Very close to Dotonbori but far enough away from the crowds. Staff were friendly. Elevators take awhile so plan to head down earlier for checkout and going out.
Leisure Partner
8/10
Excellent
14 Nov 2023
HENRY
All good
Leisure Family
10/10
Exceptional
10 Nov 2023
Cody

Hotel Review

The room and staff were excellent. Fairly spacious for a Japanese hotel. About a 5 minute walk from Dotonborie, which was nice. Area outside of hotel was a bit dirty, and reminded more of a large American city.
Partner
10/10
Exceptional
03 Nov 2023
garbo
Great hotel with great value. Small and doesn’t have any amenities but good for people who don’t expect to stay in the hotel for a long time.
Leisure Family
10/10
Exceptional
25 Oct 2023
Long Fung
Good
Leisure
10/10
Exceptional
11 Oct 2023
Zerin
Perfect place for our overnight stay. Great location!
Leisure Partner
6/10
Pleasant
04 Oct 2023
Yuli
The area where the property is located is not as clean as expected in Japan; a bit noisy at night; can hear people talking in the hallways
Leisure Partner
10/10
Exceptional
27 Sep 2023
Victor
The surrounding area has many food and drink options. The room was nice and clean
Leisure Self
10/10
Exceptional
19 Sep 2023
Timothy
the property is close to the train station and well located by amazing food. Safe to walk around day or night and was relatively quiet for being in a city like Tokyo.
Leisure Friends
8/10
Excellent
19 Sep 2023
Dean
They give you water if you don’t get the room cleaned,make sure you ask at the front. They didn’t call a taxi when we needed but it took a few minutes to flag one down. 3100 Japanese yen to get to Shin-Osaka
Leisure Family
10/10
Exceptional
19 Jul 2023
Verified traveler

2023 Osaka Family Vacation

The room is tight small but it is thoroughly cleaned, functional and well organized. You can tell that they really did a great job of maintaining the hotel because the smell in the hallway is freshly clean and comforting, same thing in our room. The best thing is they provide clean towels and robe everyday (you wont able to use it all for the rests of your stay for sure.) Room cleaning is not everyday but is scheduled. The airconditioner in our room is so quiet, as well as the portable air purifier they provided. Bonus point also is they have coin laundries in the 2nd floor. The hotel is situated near (walking distances) the shoppings and eating areas (Dotonbori area). There is also a nearby 5 minute walk subway station. Overall I like the hotel and its location. Highly recommend!
Friends_and_family Family
6/10
Pleasant
15 Jul 2023
Louise
Really well located within Osaka.
Unfortunately the reception staff did not live up to the word \"smile\". Compared to the other hotels in Japan, they were surly - at best.
Usual Japanese style micro rooms - also a very strange allocation of rooms as we booked two and the adult and child were given the bigger room rather than the two adults.
Leisure Family
10/10
Exceptional
05 Jul 2023
Jason
good facilities, helpful staff! no notes
Leisure Self
10/10
Exceptional
10 Jun 2023
Jenney
Family mart and lawson convenient stores across the hotel. Many eatery choices nearby and walking distance to Dotonburi. Friendly staff and very clean. Rooms are standard Japanese size if not a tad larger. Shower had great pressure will definitely recommend.
Friends_and_family Family
10/10
Exceptional
10 Apr 2021
Verified traveler

Anonymous 😊

The room was wide and the toilet and bathroom also.I want to go back and stay again💕
Partner
10/10
Exceptional
05 Apr 2021
Verified traveler

Amazing hotel

I had very confortable stay,the place is clean
Friends_and_family Family
10/10
Exceptional
17 Aug 2020
Stephen
Staff was very friendly and helpful. Both the hotel and my room were clean and comfortable. Great location, just a short 8 minute walk to Dotonbori! Quick access to Osaka station by subway which is a couple of blocks away from the hotel. I will definitely stay here again!
Friends_and_family Family
10/10
Exceptional
24 Feb 2020
Verified traveler
Highly Recommended! A few minutes walk to Dotonbori. There's a family mart and lawson near the hotel. Very clean room and friendly staff. Will definitely book again next time we visit Osaka.
Leisure Partner
10/10
Exceptional
23 Feb 2020
Joanne

Our amazing 5 nights at SMILE

Our second stay at this hotel, simply because of its convenience to walk to Dontonburi & Shinsaibashi Area. This time round we booked the twin room which is much more spacious. Hotel has this go gree initiative, whereby if you opt out for Room Cleaning then you can get free bottled water for each day. We opted out for 2 nights, and they nicely still prepared clean towels & toothbrush, left it at our doorstep. This is a huge plus point for the thought put in. Where other hotels may not provide fresh towels on no room cleaning days. In addition, they also provided a sanitizing spray in room to spray on our coats/ room after a long day out.
Partner
8/10
Excellent
20 Feb 2020
Verified traveler
Room was nice and kept clean. Breakfast was delicious and had a good variety if you turn up early. They tend to not replenish quite a few dishes by 9am. Wish the bathroom had shower caps provided as an amenity. Staff were attentive and helpful. Location was great and close to attractions and subway stations.
Leisure Family
10/10
Exceptional
18 Feb 2020
Verified traveler
The hotel room is small but really clean! It’s comfortable enough for a good sleep after a long day out.
Leisure Family
8/10
Excellent
05 Feb 2020
Verified traveler
room is clean and comfy. Hotel is in good location.
Self
8/10
Excellent
05 Feb 2020
Verified traveler
Great location in Minami, not as many amenities but still a great value for the location.
Leisure Friends
8/10
Excellent
02 Feb 2020
santiago

Location impossible to beat

The location of the hotel couldnt be better! For japan standards, the room was pretty big and comfy. I think sone of the carpets, mainly in the elevator, as they smelled funny. The pillow were not very comfortable, but i know that os very subjective. The staff were super friendly and helped us to get around rhe city.
Business Partner
8/10
Excellent
01 Feb 2020
Verified traveler
Walking distance to shinsaibashi. Nearby got a lot cafe, restaurants, family mart and lawson. Convenient location.
Leisure Partner

Location & surroundings

Smile Hotel Premium Osaka Higashi Shinsaibashi
2 13 17 Shimanouchi Chuo Ku, Osaka, Japan

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Smile Hotel Premium Osaka Higashi Shinsaibashi

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