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Bonnie Castle Resort & Marina

Watertown - NY · United States

31 Holland StView location

7.0/10Very good1,000 Reviews
Cleanliness7.0/107.0
Service7.8/107.8
Comfort7.0/107.0
Condition6.2/106.2
Amenities6.2/106.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Bonnie Castle Resort & Marina

Offering a full-service marina on the Saint Lawrence River, this Alexandria Bay hotel has an indoor pool and hot tub, as well as a seasonal outdoor swimming pool. Free WiFi is offered throughout the property. The rooms at the Bonnie Castle Resort include a flat-screen cable TV and a refrigerator.

Select rooms feature a hot tub. Guests staying at the Bonnie Castle Resort & Marina can enjoy 3 on-site dining options. The Manor House Restaurant seasonally served dinner on Friday and Saturday. May be closed for private functions, please check specific dates with the front desk.

The Riverside Sports Bar serves dinner seasonally Friday and Saturday, while The Pointe Bar and Grill prepares sandwiches and burgers with dockside dining (hours vary by season). Guests can see Boldt Castle among the Thousand Islands and the Thousand Islands Country Club is 18. 6 km away.

Read more about this hotelShow less

Located in Alexandria Bay (Alexandria Bay Downtown), Bonnie Castle Resort & Marina is within a 15-minute drive of Thousand Islands Winery and Thousand Islands Bridge. This hotel is 10.4 mi (16.7 km) from 1000 Islands Tower and 10.6 mi (17 km) from Thousand Islands National Park.

Make yourself at home in one of the 128 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and toothbrushes and toothpaste.

Featured amenities include a business center, ATM/banking services, and a vending machine. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Concierge
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from May to September.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    The front desk is open daily from 6:30 AM - 10:30 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Rollaway bed fee: USD 25.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Saint Lawrence River 0.5 km / 0.3 mi
Lil' River Fudge Co / 5&10 Variety Store 0.5 km / 0.3 mi
Cornwall Brothers Museum 0.6 km / 0.4 mi
River Hospital 0.6 km / 0.4 mi
Scenic View Park 1.2 km / 0.7 mi
Keewaydin State Park 1.8 km / 1.1 mi
Schooner Island 4.4 km / 2.7 mi
Alex Bay 500 Go-Karts 5.6 km / 3.5 mi
Thousand Islands Winery 8.1 km / 5 mi
Grass Point State Park 10.3 km / 6.4 mi
Blind Bay 12.1 km / 7.5 mi
Clear Lake 12.6 km / 7.9 mi
Dewolf Point State Park 13.8 km / 8.6 mi
Kring Point State Park 14 km / 8.7 mi
Rock Island Lighthouse State Park 14.1 km / 8.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 212
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Bonnie Castle Resort & Marina

    DOUBLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Bonnie Castle Resort & Marina

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Bonnie Castle Resort & Marina

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Bonnie Castle Resort & Marina

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Bonnie Castle Resort & Marina

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Bonnie Castle Resort & Marina

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Bonnie Castle Resort & Marina

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEW KING BEDDOUBLE • POOL VIEW KING BEDDBL.KG-VP

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Bonnie Castle Resort & Marina

    DOUBLE POOL VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Bonnie Castle Resort & Marina

7.0
Very good
1,000 Reviews
Cleanliness
7.0 /10
Service
7.8 /10
Comfort
7.0 /10
Condition
6.2 /10
Amenities
6.2 /10
100 reviews shown
6/10
Pleasant
18 Jul 2026
Kerry
Booked a trip last minute so for the price it was ok but you definitely get what you pay for (or don’t)
Overall the property is very run down and outdated and wouldn’t stay again unless there weren’t other options.
Family_with_children
2/10
Poor
08 Jul 2026
Santanu
There is always an issue with Expedia confirmation matching the hotel confirmation, and the hotel staff was struggling to get the right confirmation- is this a systemic issue for Expedia?
6/10
Pleasant
05 Jul 2026
Beth
The place needed major upgrades. Smelled musty. Very small shower. Smelled of pot in our room. Very old hotel.
Family_with_children
6/10
Pleasant
05 Jul 2026
Kimberly
The staff were excellent at The Inn. The property itself if very outdated and is in need of updating. I do know they want to keep the history at this hotel but there are updates they should make. We paid extra money for a room with a balcony. The balcony is extremely narrow and the outside lights do not turn off so the bugs are bad. Overall, I would not stay here again.
Friends
2/10
Poor
02 Jul 2026
Lane
One of the worst hotels I've ever stayed at. Nothing has been updated, cleaned, or repaired in years.
Partner
8/10
Excellent
30 Jun 2026
Adam
Walking distance to everything!
4/10
Poor
29 Jun 2026
Theresa
The staff were sweet as can be and very helpful. I overheard the staff tell a client No animals and No smoking. Our room was completely full of dog hair on the floor like it hadn’t been swept in days. I was shocked. I did not notify anyone as I didn’t want to make a scene. The sheets and bed were clean and comfortable. Overall not bad except the floors. I took pictures to confirm.
Friends
4/10
Poor
28 Jun 2026
Patricia
wonderful thick towels replaced without asking
Very run down place. metal bed noisy
Partner
10/10
Exceptional
27 Jun 2026
Patricia
The staff were very friendly and helpful.
Family
8/10
Excellent
22 Jun 2026
Mary Ann
This is an older hotel. It reminded me of a hotel that was vibrant at one time but now needs much attention. The room I booked online was a standard hotel room at the end of a long hall, small but clean. It had a balcony that was too small to sit on and no view. We were able to upgrade to a room on the riverfor an additional charge but it was difficult to get to with steep stairs and another long hall. The restaurant was closed. Pool was open. The staff was very helpful when we requested changing rooms and provided information about the area.
Partner
4/10
Poor
21 Jun 2026
holly
Room was clean and staff was friendly. Our room has a broken hair dryer. Our room was in a separate building from the indoor pool which was weird and inconvenient. The beds are very small only double beds and the pillows were hard. There is no microwave but there is a mini fridge in room. Overall was a decent stay but I probably wont stay here again due to the price and the amenities offered.
Family_with_children
4/10
Poor
20 Jun 2026
Raymond
The entire place is a bit run-down. The road at the entrance is pot-holed and unattractive. The restaurant and pub are not open during the week, which was not mentioned on the website. They charged a $4 day \"maid service\" fee at checkout, which was not previously disclosed. I left money daily for that service, unaware that I'd be paying more later.
Friends
6/10
Pleasant
19 Jun 2026
GARY L
Only pool was open nothing else
Family
2/10
Poor
18 Jun 2026
David
I looked at bonnie castle because that was where my friends were staying I decided to treat myself and get the king suite with the jacuzzi bath what a mistake I don't think the tub had been cleaned in months the furniture looked like it was there since the seventies the arm chair was so dirty I didn't dare sit in it none of the restaurants were open and the bar was closed when I asked the front desk about not staying there they said I was still going to have to pay full price even though I only booked it for the amenities they were unwilling to provide save yourself the trouble spend the extra 20 dollars and book the rivers edge hotel much better rooms amenities and services
Friends
6/10
Pleasant
14 Jun 2026
Jean Marc
C’est un belle endroit mais , l’hôtel laisse à désirer
Partner
6/10
Pleasant
13 Jun 2026
Philip
Rooms small and although mine had some updates, there were still more to do The bed springs made noise when you moved. The bathroom old and in need of updating.
Definitely far from a resort'

On the plus side, the beds were clean and the bathroom towels were excellent
Partner
2/10
Poor
10 Jun 2026
David L
The property was dated and hadn't been upgraded since what looked like the 70's.
They didn't have what one would call a modern refund policy. The room was musty smelling and in old condition. I would not recommend it location to anyone. It was bad enough that I returned their key and stayed somewhere else even though I lost my money.
Family
6/10
Pleasant
25 May 2026
Missie
The location was great. Older rooms, door knob was loose and there weren’t any vending machines on site. We had to drive back to town to get drinks.
Family
6/10
Pleasant
25 May 2026
Patricia A
No smoking in the rooms but all it reeked of was POT. Hallsways, room, outside. Turned us off from the get go. Most likely will never stay there again.

The staff was amazing!!! That was a big +
Family_with_children
8/10
Excellent
18 May 2026
Brandee
The room was nice, great view of Boldt Castle & the bed was extremely comfortable. The bathroom however was definitely outdated. There was a Continental Breakfast which was nice, but could have included some fruit, just consisted of prepackaged cereal, prepackaged muffins, danishes and bagels.
Partner
10/10
Exceptional
09 Apr 2026
Dr. Adeel
Good place
Family_with_children
10/10
Exceptional
05 Apr 2026
jose
Great staff awesome view from balcony, some furnishings slightly outdated
Partner
6/10
Pleasant
30 Mar 2026
Rose
Our stay was not in season so a lot was closed for winter. The properties restaurants and bar were closed. We did find a a little corner pizza place that was open to get dinner. As far as the property. It was just ok. With some updating it would be a nicer stay. Our room was clean. And it was very quiet which was nice due to the time frame that we stayed. We reserved a king room with a jetted tub. The tub was huge and worked great! The tv was a little small and the stand was broken so we couldn’t raise the tv up to see it better. But Im a stickler about a clean room and it definitely was that. We did stay in a different building than where the pool was located so we did have to either walk or drive to the building. We chose to drive over, it was just to cold to walk. The jacuzzi was clean and they had bathrooms for us to change before heading back which was good. The next morning they had a continental breakfast which we enjoyed. A little bit of everything to choose from. Easy checkout. Overall stay there. Was good.
Partner
2/10
Poor
29 Mar 2026
Corrine
Well the Staff was delightful but as per the cleanliness not good, i know it was off season but things hadn't been good from the moment we walked into our room. Toilet tilted, ceiling tiles were old and stained, floors needed to be swept, jacuzzi didnt work, spider webs everywhere. Lightning needs to be updated, blow dryer took forever to dry my hair that normally takes 15 minutes to dry, gave up after 25 minutes of using it. The mirrors are all old and need replacing, the coffee maker was old and spilled everywhere. We did love the staff, they tried their best to accommodate to our needs.
Family
10/10
Exceptional
10 Jan 2026
Kim
Room was spotless staff was awesome
Partner
10/10
Exceptional
07 Jan 2026
Craig
Staff are always friendly and helpful. Rooms are always clean and supplied with all essentials .
Friends_and_family Friends
6/10
Pleasant
18 Nov 2025
suzette
Serious need of updating. Hasn't changed in 40 yrs! Water stains on ceiling. Rust on lamps. Old phones and furnishings. Coffee in room but no coffee pot. Smells old.
10/10
Exceptional
05 Nov 2025
Constance
Everything was wonderful!! The room was amazing and we'll definitely be back!!!
8/10
Excellent
04 Nov 2025
Donna
Always a great stay staff are always friendly. Shawn at the restaurant always has great advice on the menu and stories of the area .
Partner
10/10
Exceptional
03 Nov 2025
Mary
Staff was very friendly. Room was clean. The view of the river was beautiful.
Leisure Family
10/10
Exceptional
31 Oct 2025
Lilian
Excellent service
Business_and_leisure Friends
10/10
Exceptional
31 Oct 2025
CHARLES
The room was clean, comfortable bed, great staff, great views of the St. Lawrence!
Self
10/10
Exceptional
29 Oct 2025
David
Clean and reasonable
Leisure Partner
10/10
Exceptional
27 Oct 2025
Verified traveler
We had a great stay in Alex Bay. Check in was friendly and welcoming. Our room was spacious and very clean. Staff were very accomodating and helpful. Our first visit to Bonnie Castle Resort and we will be returning again! Thanks for a nice relaxing time.
Leisure Family_with_children
10/10
Exceptional
25 Oct 2025
Michael
Beautiful place right on the water
Leisure
10/10
Exceptional
20 Oct 2025
Violet
Although this is a vintage facility, it is obvious that upkeep is a high priority and rooms were clean and comfortable. We would definitely stay here again.
10/10
Exceptional
18 Oct 2025
Elizabeth M
Love the view from the room and the view from the restaurant Val at check in and Shelby (sp) were helpful and pleasant!
Partner
8/10
Excellent
18 Oct 2025
Paul
All in all we enjoyed our stay. The property is in the midst of up dating. Views from our river view room was outstanding. The restaurant is very nice as was our meals.
Leisure
8/10
Excellent
30 Sep 2025
Christine
a one night stay, dated but clean, friendly staff. Great location for boat lovers.
Leisure Family
8/10
Excellent
27 Sep 2025
Terrence
i really have no complaints
Partner
6/10
Pleasant
21 Sep 2025
Patricia
Rooms were clean but very dated and worn out This property needs to be renovated
Leisure Friends
6/10
Pleasant
21 Sep 2025
Kenneth
It is a little outdated ,we were on 3 rd floor no elevator! The Restaurant I would not recommend. Need organization. Bar tender amazing, our server, train her. We were handed menu and told to seat ourselves, The wait for everything was long. Never came back to check. Asked for dressing never came. It was not a pleasant experience. My Scampi was buttery no flavor Restaurants in town so much better. The staff at the hotel itself are amazing.
Leisure Partner
4/10
Poor
18 Sep 2025
Ann
The property was in disrepair. Needed many upgrades. Not at all like the website pictures.
Very disappointed. The site said they had 2 restaurants but both were closed.
Would not return.
Leisure Friends
10/10
Exceptional
16 Sep 2025
Darylann
Being able to leave our boat on the water over night was amazing!
10/10
Exceptional
12 Sep 2025
Kelly
.
Leisure Family
8/10
Excellent
07 Sep 2025
CHRISTINE
The rooms need updating. Especially the bathrooms. Also the room doors are very old. Generally the place was okay but definitely not castle-like. No luxury just the basics.
Leisure
6/10
Pleasant
02 Sep 2025
Glenn
Location is great, facility is very outdated, light bulbs in bathroom not replaced, stains on ceiling from old leaks, dirty towel in bathroom. Very overpriced for the condition of the facility.
Leisure Partner
2/10
Poor
30 Aug 2025
Ray
The pictures on your website does not represent the hotel as it is today. It is very deceiving the role I stayed in many things in the hotel was in this repair, including the doors would never recommend to anyone to stay there ever was very you are very overpriced for what it is.
Business_and_leisure Partner
2/10
Poor
29 Aug 2025
David
How dare they charge this amount a night. Plumbing fixtures loose. No amenities. Wasnt aware of a micro wave availabe until final morning. Additional coffee in lobby area not working.
Take Resort out of the title. They have nothing.other than the pool and jacuzzi. A resort is self contained. Along with activities and entertainment
I saved for 2 months for this.
Leisure Family_with_children
4/10
Poor
29 Aug 2025
Unchisa
The lady staff mixed up my friend’s booking and was very rude to her (in front of me). My room is also very dusty. Toilet amenities are also bad quality for $250 a night.
Friends
6/10
Pleasant
25 Aug 2025
April
For the price of a nights stay, you’d think they would invest some more money into the hotel! Rooms were clean, but old and outdated. Just as outdated as the grounds surrounding it! The restaurant was understaffed. The grounds yet again were in need of some TLC!
Leisure Partner
6/10
Pleasant
23 Aug 2025
Alex
The check out is was late
6/10
Pleasant
22 Aug 2025
Robert
The room was like a motel in the 1970s. No carafe for the in room coffee maker had no carafe. The seat on the toilet seat had only one bolt holding it to the bowl. It literally spun around. Laminate counters felt some what cruddie. Clean but really, really dated! Hard to find on a route that winds around a working boat yard. Beautiful location across from Boldt Castle, but too expensive for what we got.
Leisure Family
8/10
Excellent
21 Aug 2025
Thomas
Sweet view
8/10
Excellent
20 Aug 2025
Pamela
Great location but the hotel is dated
Friends_and_family Family
10/10
Exceptional
20 Aug 2025
Ronald
I liked the size of the room, the large parking lot, and the clean room.
Leisure Partner
6/10
Pleasant
18 Aug 2025
Letitia
Hotel needs to be updated. Vending machines weren’t working or sold out. Convenient location.
Leisure Family
8/10
Excellent
17 Aug 2025
Wayne
The parking lot wasn't well lit in areas. Definitely a unique layout for the space. Would recommend updated lock features. Haven't been to a hotel in decades that uses a key anymore. Overall, very clean, though oddly the hallway to our room and even the room itself for a bit had an odd odor best described as wet cigarette smoke. it did seem to eventually go away, or we went nose blind to it at least. Overall, for the stay and view it was very enjoyable.
Leisure Family
4/10
Poor
14 Aug 2025
Austin
Outdated and unfinished repairs
Leisure Family_with_children
8/10
Excellent
12 Aug 2025
Brenden
Beautiful view
Leisure Family
8/10
Excellent
10 Aug 2025
Elizabeth
The indoor pool was great!
6/10
Pleasant
09 Aug 2025
Marion
No safe no usb outlets no elevator no soap on wall limited shampoo and no conditioner view not so great. No breakfast
Leisure Friends
6/10
Pleasant
09 Aug 2025
Nicoleta
The facility is very outdated, has not seen renovation probably since the 1990s. The doors lock with a classic turn knob key, the entrance signs are rusty and decayed. On a positive note- the place is clean and people are nice
Leisure Family
2/10
Poor
08 Aug 2025
Brenda
This property was probably a beautiful place in the 70s or 80s but it is in desperate need of a major overhaul. It is old and run down. The hallways are dark and there isn’t any security locks on the doors. It’s dirty and such a disappointment!
Leisure Friends
8/10
Excellent
06 Aug 2025
Tracey

Our room had a River View and the view was Awesome!!!! Everyone was so Nice!!
Leisure Partner
6/10
Pleasant
04 Aug 2025
Christina
We did the upgrade for a room with a balcony facing the river, the view was beautiful, the balcony was super small, to the point that my husband could not sit facing the water, he had to turn sideways. The resort is dated but clean for the most part. The service was mixed, The Pointe was good, The Manor was terrible and they weren’t even busy. It was convenient to the boat tours and shops.
Leisure Partner
6/10
Pleasant
03 Aug 2025
Gene
Room 223 shower water pressure was terrible. Need to replace the shower head. Counter top in the path room needs to be repaired.
House Keeping was excellent!!
Partner
2/10
Poor
26 Jul 2025
Margaret
Hotel is extremely dated and you are issued actual keys for your room. Our room had no secondary lock or peephole on the door. The lock could have been easily picked by a child. Also there is no lock to keep people from accessing the hotel hallway from the outside. In addition, there are no elevators to access the second and third floor rooms which is clearly an ADA violation. One of the worst hotels I’ve ever been to.
Leisure Family
10/10
Exceptional
21 Jul 2025
Shawn
It was clean and staff was super friendly, bed was comfortable. Great outdoor pool area, and jacuzzi worked just fine.
Leisure Partner
6/10
Pleasant
20 Jul 2025
Thomas
The rooms are still from 1980s. The pictures don’t match what it looks like, furniture is old, bathrooms are old. Only thing that have done is paint and new floors in the room
Leisure Partner
8/10
Excellent
16 Jul 2025
David
We had a great time here. Close to the village. We had the indoor pool to ourselves . Not enough time outdoor pool. In our building there was only 1 other car. No restaurant or pub opened it was a Monday so needed to go into the town. The room was average but definitely dated. We stayed here years ago when our girls were very young.
Leisure Family_with_children
2/10
Poor
15 Jul 2025
Man
Not match online description
Leisure Family
8/10
Excellent
14 Jul 2025
Traci

Bonnie Castle

The staff and location were wonderful. We were scared when we walked into the Manor Restaurant because literally no one was there on a Saturday night - we had a wonderful dinner overlooking Boldt Castle. The prime rib was excellent! The hotel and property have not had an update since probably the 1970’s but it was clean.
Friends_and_family Family
8/10
Excellent
11 Jul 2025
Donna
Nice place to stay.. would have liked better view of the river.
Leisure Partner
6/10
Pleasant
11 Jul 2025
Rex

A bay

Clean for most part—
The place is old and tired
Even to holes through roof
Stairs and railings questionable
Expensive
Did not have a breakfast offering
Partner
10/10
Exceptional
09 Jul 2025
Adam
Location on tbe river
8/10
Excellent
08 Jul 2025
Kirk
The resort is a little dated but I really liked it. The grounds are fantastic and the out door pool was nice for families.
Friends_and_family Family
4/10
Poor
07 Jul 2025
Page
Room is spacious but in need of repairs. Gaps between tiling along tub in bathroom, mold on ceiling tiles above shower, and 2 outlets didn’t work in the main room. Doorknob didn’t want to turn half the time and the room was musty despite the AC running.
Leisure Family_with_children
8/10
Excellent
06 Jul 2025
James
Great place to spend the weekend and watch the independence day fireworks....
Leisure Partner
2/10
Poor
02 Jul 2025
Kelly
The images on website do not mirror reality.
It had a dirty and dilapidated feel to it. Ice machine didn’t work and rooms brought us back to the 1970’s. Would not stay here again.
Leisure Family
6/10
Pleasant
30 Jun 2025
Donald
Not value for the price
Leisure
6/10
Pleasant
28 Jun 2025
Gabriella
Online made it look a lot better 😬 it wasn’t a terrible stay but I wouldn’t stay again.
Leisure Family
6/10
Pleasant
25 Jun 2025
Bridget

Stay was average

It was ok. The staff were good but the room was average/below. The bed was awful. The place was old and needs a bunch of updates.
Friends_and_family Friends
10/10
Exceptional
24 Jun 2025
Michael

Well maintained motel by a lake.

Well maintained motel in attractive location opposite Boldt Castle in Lake Ontario. Nice big outdoor pool. Can walk to the restaurants of Alexandria Bay. Be aware that they sometimes have motorcycle groups staying there ( noisy engines). Easy access to Canada via nearby 24/7 border crossing.
Self
2/10
Poor
22 Jun 2025
Jeerawan
Me and my Thai friends were treated like garbage by the front desk staff on June 20,2025 around 430-5pm. Your staff member claimed she couldn't find our reservation when we told her our names. When it took us a moment to look up the reservation on our phones the elderly white woman yelled at us telling us to spell our names and when we laughed nervously she yelled at us that it is not funny. She was very rude and racist. Instead of politely asking us to spell our Thai names she berated us like we weren’t human beings deserving of respect. I’d advise all non-white travelers to stay clear of this hotel and spend your money elsewhere.
Leisure Friends
6/10
Pleasant
20 Jun 2025
Alison
Hotel was pretty clean. Needed repairs in multiple areas. Pretty outdated.
Partner
2/10
Poor
09 Jun 2025
Dean
The hotel/Resort is run down the pictures online must be 20 years old. The building was poor condition things were broken, stains in the ceiling the jacuzzi tub was broken the shower was broken. The hallway swelled they did an upgrade but charged extra for it. Worst hotel experience ever! This place should be gutted and redone. The only good thing was the girl tried to clean but things were just too old to make look good again. Front desk was nice but the up charge for a terrible room was crazy! $300 a night for a $50 hotel room don’t stay avoid at all cost!
Partner
8/10
Excellent
08 Jun 2025
michelle
This was our second time staying here the staff go above and are always friendly location is convenient for walking
Leisure Partner
10/10
Exceptional
03 Jun 2025
Jay
The staff was extremely friendly and helpful. While the place is kind of outdated, it is nostalgic in that sense. The location was great, the place was clean, the price was reasonable.
Partner
2/10
Poor
31 May 2025
jinchang
hotel is old,there is bugs in the room,
Partner
2/10
Poor
28 May 2025
Emma
The hotel is extremely dated, there was mold in the bathroom and there were numerous ants crawling along one of the bed side tables. The rooms also did not have a dead bolt lock, just a standard lock on the doorknob which made me feel incredibly unsafe. Overall, I did not think the hotel matched the description on Expedia and I would not return to this property.
Leisure Partner
6/10
Pleasant
26 May 2025
Dalinda
The website show something very different like is, first night was very noisy second one was okay,
Friends_and_family Family
8/10
Excellent
25 May 2025
Carlos Rodriguez
Good
10/10
Exceptional
20 May 2025
Rose

Very Nice Stay

Our stay was nice and quiet and comfortable. Staff person was very pleasant and helpful. She offered if we needed anything more to let her know. If we are up that way again or someone asks, we will recommend Bonnie Castle resort to stay at.
Partner
10/10
Exceptional
07 Apr 2025
Ray
Nice and well kept.
Leisure
10/10
Exceptional
06 Apr 2025
Kendall
Could use some more updates ,but it’s Very cozy we loved the pool area, please update date it.
6/10
Pleasant
06 Apr 2025
mike
Had to fix the TV and bathroom handle was coming undone. Other than that it was a nice place to stay as we stayed there 6 times already
6/10
Pleasant
16 Mar 2025
Verified traveler
Just not up to date very old and run down looking
Partner
10/10
Exceptional
17 Feb 2025
Phillip
Good staff and helpful
8/10
Excellent
25 Jan 2025
CATHLEEN
Nice place to visit. Close to the boat ride and shopping.
Leisure Friends

Location & surroundings

Bonnie Castle Resort & Marina
31 Holland St, Alexandria Bay, United States

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Bonnie Castle Resort & Marina

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