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Capt.'s Inn & Suites
Watertown - NY · United States
116 Church StreetView location
8.8/10Excellent1,008 Reviews
Cleanliness9.0/10 9.0
Service9.2/10 9.2
Comfort8.8/10 8.8
Condition8.8/10 8.8
Amenities8.4/10 8.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Capt.'s Inn & Suites
With a stay at Capt. 's Inn & Suites in Alexandria Bay, you'll be within a 15-minute walk of Cornwall Brothers Museum and River Hospital. This hotel is 10. 5 mi (16. 9 km) from Boldt Castle and 0. 7 mi (1. 2 km) from Keewaydin State Park.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance. Additional amenities at this hotel include a picnic area and barbecue grills. Free self parking is available onsite.
At Capt. 's Inn & Suites, enjoy a satisfying meal at the restaurant. Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment.
Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
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With a stay at Capt.'s Inn & Suites in Alexandria Bay, you'll be within a 15-minute drive of Thousand Islands National Park and Lil' River Fudge Co / 5&10 Variety Store. This hotel is 10.5 mi (16.9 km) from Boldt Castle and 10.6 mi (17 km) from Lake Ontario.
Make yourself at home in one of the 61 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include coffee/tea makers, and housekeeping is provided daily.
Featured amenities include express check-out, luggage storage, and coffee/tea in a common area. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Check-in and check-out
Check-in from
4:00 PM
Check-in until
11:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Contactless check-in and contactless check-out are available.
-
Special Instructions
The front desk is open daily from 7:00 AM - 11:00 PM. The check-in location differs from the property location. Check-in location: [45 James St, Alexandria Bay, NY 13607]. If you arrive at the property after hours, you'll need to check in at an alternate location: [45 James St., Alexandria Bay, NY 13607]. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Early check-in fee: USD 35.00 (subject to availability)
- Late check-out fee: USD 35.00 (subject to availability)
- Rollaway bed fee: USD 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Lil' River Fudge Co / 5&10 Variety Store
0.9 km / 0.6 mi
Cornwall Brothers Museum
1 km / 0.6 mi
River Hospital
1 km / 0.6 mi
Scenic View Park
1 km / 0.6 mi
Saint Lawrence River
1.1 km / 0.7 mi
Keewaydin State Park
1.2 km / 0.7 mi
Schooner Island
5 km / 3.1 mi
Alex Bay 500 Go-Karts
5 km / 3.1 mi
Thousand Islands Winery
7.4 km / 4.6 mi
Grass Point State Park
9.6 km / 6 mi
Blind Bay
11.4 km / 7.1 mi
Clear Lake
11.6 km / 7.2 mi
Dewolf Point State Park
13.1 km / 8.2 mi
Rock Island Lighthouse State Park
13.4 km / 8.3 mi
Kring Point State Park
14.3 km / 8.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- Car park
- Check-out hour
- Wi-fi
- Grill/BBQ
- Restaurant
- Outdoor freshwater pool: 1
- Picnic
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Capt.'s Inn & Suites
100
reviews shown
Julie
The room I was placed in was NOT the one I ordered and paid for. The tv is horrible. Loud scratching sounds/unclear shows. No telephone, no microwave, a dirty tiny refrigerator.
Way too horrible AND OVERPRICED!!!!!
Way too horrible AND OVERPRICED!!!!!
Penelope
Room was large and clean. Sink did not drain (at least not quickly) and the shower had a drip problem.
At check in we were not informed that there was coffee available in the office area in the morning. We went out to get it every morning which was fine, but being able to get it on property would have been more convenient.
At check in we were not informed that there was coffee available in the office area in the morning. We went out to get it every morning which was fine, but being able to get it on property would have been more convenient.
Peter
It was what we thought it would be, it was a no frill one night stay. Of note, it was clean. There was a problem with the sink in the original bathroom but they immediately found us another room. The WiFi was spotty depending on where you were in the room. Overall it was a good overnight stay and I would recommend it to others.
Debra
Internet connection terrible, no microwave , staff at desk on check in not pleasant!
Joe
The room was very clean and it was walkable to the attractions in Alexandria Bay. Highly recommend staying here!
Christopher
Always a good place, but the pond that you boat launch in continues to be overgrown. Not sure what they can do about it, besides going in and cutting vegetation. Always gets stuck in the jet ski intake grate.
William J
Room was very clean put towels out they didn’t replace them but when I seen the little blonde girl she helped us right out she was a doll drive a black car
Dean
Good place
Hanna
No breakfast
Walter
Courteous and helpful staff.
Marcalene
The blacktop parking lot is a little rough but it was very convenient to park near our door. The staff was very nice and helpful. We enjoyed our stay. Thank you!
Rachel
Very nice, clean hotel, excellent location, we walked to town and it was excellent, no worries about parking.🌸🌺
Richard
Very clean, very accommodating. A great place to crash over night to enjoy the 1000 Islands area. On site amenities not so much. Restaurants and stores close by. Plenty to do at Alexandria Bay and Clayton. Has WiFi, but while I was there, no internet connection.
Beth
Great stay! Would stay again
Stacy
I liked the stay.
Deanna
Nice and close to Alexandria Bay shopping center and Uncle Sam’s boat tours. The pool was very nice too
Amy
My room was clean and well-maintained during my 3-night stay. I had a beautiful view of the water from the back of the main building. Check-in/check-out was quick and the staff members were friendly. Was able to park directly in front of my room. Was a very hot July week and the air conditioning kept my room cool. Would stay again.
Terry
That I could walk to downtown Alexandria Bay. My only suggestion is if there is a way to put a small table & chair in the room. Only option is to sit on the bed.
Jill
10/10. Most enjoyable stay.
denise
The room was very comfortable and clean. The staff was really nice and gave us free lemon water, and gave us information on what to do in town. If you're looking for an affordable hotel in the area I highly recommend staying here.
Kira
The bed was so comfy. The hotel was so clean. The staff was so helpful
Edwin
Super clean room, friendly staff and a lovely pool to cool off in.
Stephanie
One of the cleanest hotels I've ever seen. Great location and a great price. Staff was also super nice
Nancy
Very friendly and welcoming staff! The pool was wonderful. The remodeled room was very comfortable.
Donna
Pool wasn’t available for most of our stay.
Robert
A!l good
Mary
Loved spending the early evening in the pool. Nice having coffee ready in the morning.
Dennis
room has a musty smell and dusty .
Lia
Nice and clean, easy parking. Nice staff. Will stay there again.
Patrick
It was a nice clean place. But it is not in town. It is across a busy highway and a half-mile walk. There's only one option nearby for breakfast (it is good though).
Brian
AlWays a great stay!!!
Richard
Room clean. Comfortable bed. Nice bathroom. Quiet. Good value for the cost.
TV volume not adjustable or high enough to hear over noise of HVAC system. Outside swimming pool supposedly heated but too cool to be comfortable.
TV volume not adjustable or high enough to hear over noise of HVAC system. Outside swimming pool supposedly heated but too cool to be comfortable.
Jennifer
Large clean room would stay again
Eileen
The safe kept the highest standards of cleanliness and were cheerful and helpful.
John
For a budget motel it was a very clean nice place. Very convenient. Staff was very helpful. Would definitely stay again.
CATHLEEN
The room could have been cleaner (bathroom) (floors)
Valery
Nice place to stay.
Gerald
We had no hot water in our room. On second day, had to move into another room at 10:30 pm so we would have a shower on last morning. Have contacted their management to communicate our situation.
Julia
The fitted sheet was hanging off the bed and the floor felt gritty. We were told housekeeping was daily but no one came the first day so we had to go in search of coffee supplies.
Josha
The staff went above and beyond to make my stay comfortable and welcomed.
Sharon
Very nice spot. Very easy to access downtown Alexandria Bay from here.
Robert
Check in was very easy and the girls behind the desk were always friendly & helpful! There were 2 large coffee urns with creamers in the lobby area and a few tables and chairs in a sitting area. There is no breakfast on the premises, but a diner is just across the side yard, behind an outdoor pool (we did not use, but there were quite a few people in it). You can walk to the diner in 1-2 minutes. They served quick, tasty food! The rooms are small, but very tidy and clean. The A/C worked well and there was a mini refrig that kept our items very cold! The motel is close to downtown Alex Bay. It wasn't quite within walking distance for us 65+ year olds on an 85 degree day, but if you don't mind the walking, you would most likely get there within 15 minutes. There is also a pharmacy across the road on the way to Alex Bay.
It was an enjoyable stay and close to wineries and area attractions!
It was an enjoyable stay and close to wineries and area attractions!
Janice
The property was very clean, staff very kind and friendly! Room was on the small side, but not a dealbreaker
flora
A wonderful place to stay!
Jennifer
Such friendly staff and very clean room!!
Wah Lai
Very close to the dock where you take the cruise. If the view to the castle from the room is not a must to you, it can save you half of the room price. The room is very clean and new.
Joseph
It was a very clean and comfortable place to stay. I highly recommend it.
Melanie
Perfect place to stay for Alexandria Bay. Loved the ease of being able to park right outside the room. Very easy check-in and check-out procedures. Staff were friendly and prompt with room cleaning. Very happy with the provided toiletries as well.
bahman
The room was very small with a king size bed.
Paula
Staff was friendly, room was clean and spacious (we had a handicap accessible room). Location is great. Very reasonably priced. I would stay here again.
Tarun
It was good , worthy of what we paid
Amanda
Very nice quiet little place to stay
Bree
The room was clean by appearance, but had a very musty scent. The hot and cold indicator on the shower was backwards. The tv was nit visible from the bed, it should be mounted on the wall by the bed.
CARL
All ways a nice stay here very clean and staff are friendly. Plus a short walk down to Alexandria Bay. Still early season I know. However still very nice 👍
Zhihong
Headboard was broken.
It says parking first come first serve. But the staff made me move my car and let others park. It is racist. Very disappointed!
It says parking first come first serve. But the staff made me move my car and let others park. It is racist. Very disappointed!
Monica
Love the set up of the room. Felt like home away from home.
Rich
Room was clean and staff was very friendly
Lori
Great place
Kathleen
Great room, very clean. 5 minutewalk to town.very happy
Tamlyn
Nice room and very convenient!
Terry and Michael
Room was very clean, bed very comfy, A/C was great, the hostess, Kimberly, was friendly and pleasant and gave us a lot of good tips on where to eat and what to see. She’s a keeper. This is very close to downtown/waterfront without being right in middle of all the touristy stuff. Definitely would stay here again.
Tammy
Great location. Was disappointed no microwave and small tv and fuzzy picture. Staff was wonderful. Room was very clean.
Nancy
This is a place I would stay again. Great staff and very clean. It would be nice if the bathroom had a counter or table to set things on. The matress squeaked when I sat on it.
Michelle
The property was clean, staff was friendly and very efficient. The room was clean and well appointed.
David
it is a very nice and clean hotel
Melissa
Great clean room. We were towing a boat and there was plenty of space to park it.
Vivian
The room was very clean and fresh looking. The staff were friendly and helpful. I would recommend it to my friends and family.
Anita
Off season long weekend. The staff was very friendly and the rooms are updated and clean. Great location, would stay here again.
Johnna
The buildings were recently updated, and the rooms were neat and also recently updated. The staff was friendly and knowledgeable. Our only minor complaint was a slow bathroom sink drain.
william
Basic but nice. Easy access to downtown and good place for a new nights.
Sylvia
Front desk ladies were very friendly & nice. Room was adequate & clean. Showers are VERY small. It is a motel not a hotel. Didn’t think I would feel safe, but it worked out well.
Deborah
Clean,comfortable room friendly staff
Rose
The check in was easy and the room was clean
KEN
It was a great stay!!!
Rose Mary
We spent 2 days at the Capt’s Inn. Staff was friendly and helpful. The room was clean and tidy. The location was very convenient to restaurants and other attractions. I would definitely recommend this motel.
David A
A chair for sitting would be a nice addition. The bed was the only place to sit.
I’ve stayed before; and I thought there was a chair.
I’ve stayed before; and I thought there was a chair.
Deborah
Nice area convenient to Alex Bay and the shops.
Room was clean but housekeeping was slack. Had 2 beds they olny made 1 our whole 4 day stay. When furnished supplies ran out no replacements.
Friendly front desk staff and was very quiet.
Room was clean but housekeeping was slack. Had 2 beds they olny made 1 our whole 4 day stay. When furnished supplies ran out no replacements.
Friendly front desk staff and was very quiet.
Jeanne
Unfortunately we were unable to use the pool. The advertisement said it was heated, however they turn off the heaters on Labor Day and our stay was the following week.
Staff was courteous, helpful, and went above and beyond to ensure we had everything we needed and were comfortable.
We got a nice room with a small kitchen.
Staff was courteous, helpful, and went above and beyond to ensure we had everything we needed and were comfortable.
We got a nice room with a small kitchen.
ROBERT
I’d come back, very clean
All good, Bathroom is a little small.
Bed was great, but the bottom sheet came off a couple of times during the night!
Made did good & friendly.
Price was good.
Pool great
Bed was great, but the bottom sheet came off a couple of times during the night!
Made did good & friendly.
Price was good.
Pool great
Gloria
Very clean and staff friendly and helpful.
Anita
very friendly staff
every thing was great staff was so friendly
Anthony
It was a great place to stay. Convenient, clean, comfortable. We had some problems with ill-fitting sheets, but otherwise we were very satisfied wiht our stay.
Janet
Location
Gary
Just what we needed
Donna
Great location. Rooms were sizable. Had a fridge but no microwave.
Ben
Great place clean and reasonably priced super frienldy and helpful staff we have stayed there several times
Steven
Nice clean hotel near, within walking distance, to downtown Alexandria Bay. Just as convenient as staying at the other hotels but at a reasonable cost. Walked to dinner, bars, and the boat tour docks. Also the diner (separate establishment) just in front of the hotel was a bonus on the mornings. Good food at good price to make everything easy.
N v
Only a two night stay. No problems at all
Michelle
The property is nice, and the rooms are clean. The pool is beautiful and there are many things to do nearby.
Megan Jane
Pool was very nice.
Mary
We were greeted by exceptional staff.
The room was very clean and met our needs for one night.
The room was very clean and met our needs for one night.
Ilya
Let belt, quiet place to stay at. Very close to the Riveredge and the Lakes tours.
Michael
Great place
I don’t normally stay at a motel type place but this place is truly a wonderful facility. The staff was very friendly and the room was very clean. The tv didn’t work well but overall a great place to stay.
CRAIG
Very nice property close to downtown Alexandria Bay. Quiet, convenient, nice room, friendly and helpful staff.
Eliot
The staff was super friendly from check in to check out. Bathroom was exceptionally clean for a motel. The room was small, but in good condition. The problem was the bed. Awful! We couldn't sleep it was so bad. Aching backs. Some family members also staying it the motel had the same problem, some asked for different rooms. Time to replace the mattresses!
Gail
Annual reunion
We had a wonderful stay. All areas of the hotel we saw were very clean and the staff was some of the most welcoming and friendly we have encountered. My only suggestion is the fitted sheets do not have deep enough corners. Each morning our bottom sheet was pooled in the middle of the bed, no longer tucked in.
Sara
Don’t pay for the creek view rooms. Not worth it.
Heather
The staff was very friendly and helpful. Everything we wanred to do was in walking distance.
Daifeng
Likes:
1. clean floor (non-carpeted), walls, and bathroom. Looks like recently renovated.
2. Bed sheets are actual cotton.
3. Friendly staff.
Dislikes:
1. Stale smell upon entering the room, and even worse, stale smell in the bathroom - hard to breathe!
2. The sheets do not wrap the comforter and there are large patches of yellowish stains and a small blood stain on the comforter that are easily visble.
3. The mattress is of very poor quality. It's hard to sit on the bed because the mattress saggs so much you would slip off the bed. And the mattress sqeaks loudly too.
4. Bathroom door is mis-alighed with the frame and does not close.
5. Despite being clean and looking new, the sink surface area is tiny and I had to put all my toiletries on the desk outside of the bathroom.
1. clean floor (non-carpeted), walls, and bathroom. Looks like recently renovated.
2. Bed sheets are actual cotton.
3. Friendly staff.
Dislikes:
1. Stale smell upon entering the room, and even worse, stale smell in the bathroom - hard to breathe!
2. The sheets do not wrap the comforter and there are large patches of yellowish stains and a small blood stain on the comforter that are easily visble.
3. The mattress is of very poor quality. It's hard to sit on the bed because the mattress saggs so much you would slip off the bed. And the mattress sqeaks loudly too.
4. Bathroom door is mis-alighed with the frame and does not close.
5. Despite being clean and looking new, the sink surface area is tiny and I had to put all my toiletries on the desk outside of the bathroom.
Maria
How close to everything we were
Location & surroundings
Capt.'s Inn & Suites
116 Church Street, Alexandria Bay, United States
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Capt.'s Inn & Suites
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