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Gananoque Inn & Spa

Kingston-ON · Canada

550 Stone Street SouthView location

8.0/10Excellent1,000 Reviews
Cleanliness7.8/107.8
Service8.4/108.4
Comfort7.6/107.6
Condition7.4/107.4
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Gananoque Inn & Spa

Located in Gananoque, Gananoque Inn & Spa is just steps from Gananoque Boat Line and 10 minutes by foot from Confederation Park. This spa hotel is 1. 9 mi (3 km) from OLG Casino Thousand Islands and 12. 3 mi (19. 8 km) from 1000 Islands Tower.

Make yourself at home in one of the 53 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as coffee/tea makers and irons/ironing boards. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Enjoy local cuisine at Muskie Jake Tap and Grill, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.

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Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Located in Gananoque, The Gananoque Inn is a 4-minute walk from City Cruises Gananoque and 8 minutes by foot from Confederation Park. This hotel is 2 mi (3.2 km) from Shorelines Casino Thousand Islands and 5.1 mi (8.2 km) from The Landon Bay Centre.

Make yourself at home in one of the 53 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as coffee/tea makers and irons/ironing boards. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: CAD 50 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately CAD 10.95 to 19.95 for adults, and CAD 7.95 to 14.95 for children
    • A late check-out fee will be charged

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Lake Ontario 0.1 km / 0.1 mi
Thousand Islands Playhouse 0.3 km / 0.2 mi
St. John's Catholic Church 0.3 km / 0.2 mi
City Cruises Gananoque 0.4 km / 0.2 mi
1000 Islands History Museum 0.4 km / 0.2 mi
Thousand Islands Boat Museum 0.4 km / 0.3 mi
Hal McCarney Park 0.4 km / 0.3 mi
Gananoque Clock Tower 0.5 km / 0.3 mi
St. Andrew's Presbyterian Church 0.5 km / 0.3 mi
Grace United Church 0.6 km / 0.3 mi
1000 Islands Kayaking 0.6 km / 0.4 mi
Joel Stone Beach 0.6 km / 0.4 mi
Royal Theatre Thousand Islands 0.6 km / 0.4 mi
WOO ART 0.6 km / 0.4 mi
Gananoque Municipal Marina 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 53
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Fireplace
  • Garden
  • Terrace
  • Concierge
Show 12 more facilities & services
  • Newspapers
  • Clothes dryer
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Spa treatments
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Self check-in
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Gananoque Inn & Spa

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Gananoque Inn & Spa

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Gananoque Inn & Spa

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Gananoque Inn & Spa

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE RIVER VIEWQUADRUPLE • RIVER VIEWQUA.RV

    Photos are not available for this room type.

    Gananoque Inn & Spa

    QUADRUPLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Gananoque Inn & Spa

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q

    Photos are not available for this room type.

    Gananoque Inn & Spa

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Gananoque Inn & Spa

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Gananoque Inn & Spa

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Gananoque Inn & Spa

8.0
Excellent
1,000 Reviews
Cleanliness
7.8 /10
Service
8.4 /10
Comfort
7.6 /10
Condition
7.4 /10
Amenities
7.4 /10
100 reviews shown
10/10
Exceptional
12 Jul 2026
Theodore
We stay here every year and love it! The included breakfast, on the deck over looking the river is a nice bonus.
Friends_and_family Family
8/10
Excellent
11 Jul 2026
Patrick
Beautiful location and the staff was super helpful. There was no refrigerator in our room but we asked about it at the desk and then they brought us one! Beds were super comfy. Breakfast was good and free parking across the street for customers of the Inn. Would definitely stay there again!
Friends
10/10
Exceptional
09 Jul 2026
Paula
Concierge was very helpful and upgraded our stay to a separate unit down by the water with a terrific view. I was unable to do the stairs and there are no main floor rooms on the first floor. There is also no elevator. Giving us a beautiful room on the grounds behind the hotel right by the water was a just what we needed. The complimentary breakfast was from the regular menu ,another pleasant surprise.
Parking was right outside our room and the hotel is only a short walk to our cruise ship.
Great stay and very happy with everthing.
Friends
6/10
Pleasant
06 Jul 2026
JIMENA
The location of this hotel is spectacular. The food and service were good but not excellent. The rooms need renovations. A la carte breakfast was included which was nice. The staff were very helpful.
Family_with_children
6/10
Pleasant
04 Jul 2026
Carolina
In my bathroom, the body soap was not filled and breakfast was not good at all.
Family_with_children
8/10
Excellent
04 Jul 2026
Pierre
We had a wonderful view of river from our room. The staff were very nice and helpful and the food was good
Partner
4/10
Poor
02 Jul 2026
Catherine
We enjoyed the proximity to the theatre as well as the waterfront views
Friends
4/10
Poor
02 Jul 2026
ankur
Food and services were low grade and staff was not great.
Family_with_children
8/10
Excellent
02 Jul 2026
Philomena
Great location, lovely staff. Would like a full size mirror in the room, bigger tv, quiet air conditioning, hand held shower
Partner
6/10
Pleasant
29 Jun 2026
Gregory
Beautiful location with great views. The staff was very good, but the hotel is tired and un-kept in many areas. The food in the restaurants was ok, but not great. This hotel has much untapped potential with a little more attention to detail.
Partner
8/10
Excellent
29 Jun 2026
Michel
Everything was great. The room was clean and comfortable, and the hotel was well located. There was no fridge in the room, and it was a little pricey, but we enjoyed our stay.
Partner
4/10
Poor
27 Jun 2026
David
Location is second to none
Hotel is old and tired
Some areas of hotel are very very dirty
Rugs should be vaccumed once or twice a day
We doubt they are done even once a month
Wallpaper is bubbling
Moth holes in curtains
Could go on all day
Partner
10/10
Exceptional
25 Jun 2026
Verified traveler
Tout le monde était vraiment gentil , surtout le staff , merci!
Family
10/10
Exceptional
22 Jun 2026
Cole
We always love it here!
Friends
10/10
Exceptional
21 Jun 2026
Glenna
Rooms were lovely, nice and clean. Staff were friendly and helpful. Breakfast was delicious.
Friends
4/10
Poor
19 Jun 2026
Harold
We visited the site 20+ years ago and it was a bit tired then. While some updates have happened, the hotel isn't close to what it could be, or should be for the cost of the room. The dining room was empty at 600 on a Thursday. Although the hotel name still includes \"spa\", there is no spa - a casualty of Covid apparently. The dining room is a good size and has a great view, and there is also a rooftop patio. Great for boaters to tie up to the dock as well. Reception area is fairly large, but decor is a bit off. Concrete walkways are in bad shape a some areas are somewhat challenging for those with walking issues. The site has great potential, just not there yet.
Partner
10/10
Exceptional
18 Jun 2026
Diane
The included breakfast is amazing. It is not a continental breakfast. It’s a full breakfast and you have a choice of about seven options. The coffee juice, etc. all included. The people that run the place are absolutely amazing and very helpful and friendly. The views were amazing and very convenient to everywhere we wanted to go.
Friends
8/10
Excellent
17 Jun 2026
Richard
Jakes, breakfast
10/10
Exceptional
12 Jun 2026
Neil
A most beautiful ambience. The views are spectacular and so peaceful.
Partner
10/10
Exceptional
11 Jun 2026
Susan
Even early in the season, the hotel was clean and neat and full of wonderful views of Lake Ontario. The staff was attentive to anything that needed to be rectified and would happily book here again.
Friends
10/10
Exceptional
11 Jun 2026
Donald
Wonderful landmark in Gananoque. Great view of the water from the terrace. Very nicely renovated room. Helpful staff.
Family
10/10
Exceptional
09 Jun 2026
RANDALL
A
Partner
6/10
Pleasant
08 Jun 2026
Keith
Once past the rude receptionist we learned we were on the top floor with no elevator and stairs that were narrow and barely big enough for a suitcase. There should be a disclaimer on the website that is easily seen when making reservations that says no elevator other than the tiny printed words in accessibility. No Kleenex in our room and there was a charge for 2 extra coffee pods.
Friends_and_family Friends
10/10
Exceptional
05 Jun 2026
Linda
staff are so kind!
6/10
Pleasant
02 Jun 2026
Rob
Stayed five days. The premium location on the water in Gananoque. Some rooms are crammed into this property and really do a disservice to the potential of such a location, so a view of the water makes a huge difference in room quality. The main building is antique and idiosyncratic, so this may or may not irritate some people. Room are nice and are clean but not cleaned behind doors. Breakfast is generous and full but the competence of the kitchen staff varies. Off season, staff may play bollywood music loudly through the hotel's outdoor speakers which was irritating. This hotel has docks and this may make it an attractive overnight stay for boaters.
Partner
8/10
Excellent
30 May 2026
Genevieve
Très bien situé! Le déjeuner était excellent!
Partner
6/10
Pleasant
29 May 2026
Douglas
Good comfortable room with a waterfront view on the third floor. No elevator. Only stairs. Dinner in the pub style restaurant was very poor and no attempt to reconcile the meal. Complementary breakfast the next morning also very poor. Although we were the first for the breakfast buffet the scrambled eggs were overcooked and dry.
Partner
6/10
Pleasant
28 May 2026
Joe
Overall decent experience but had a few issues. Waterfront was beautiful and staff was helpful to move our room when we were dealing with a loud guest next to us.
Upgrades are needed and hopefully more dietary options for people in the future.
Partner
8/10
Excellent
27 May 2026
Karina
It’s seems like a lovely East Indian family run this Canadian historic inn today . The property is beautiful .. the included breakfast was very good .. the view from our bedroom outstanding .. the room had a musty smell but the beds seemed clean although not made well . There is a gap under the door so bugs can get in .. bathroom was decent but no extra toilet paper .. there was a dirty fridge but it worked .. sitting by the water was lovely .. they need to work on cleanliness and should check the rooms before guest arrives .. .. the decor in the lobby should remain authentic for the time period of the hotel and no East Indian decor in my opinion. The front entrance smells too and they should fix that .. other than that it’s a nice place ..
Family
8/10
Excellent
26 May 2026
Kamal
There was plenty of parking. A perfect location for taking in plays at the Thousand Islands Playhouse which is a three minute walk away.
Partner
10/10
Exceptional
24 May 2026
Linda
Lucia was a delight. Room perfect. Dinner was enjoyable. Breakfast was great!
Friends
8/10
Excellent
24 May 2026
Bing
是一个非常好的度假场所,窗外可以看见湖景。服务人员热情大方!下回还回去这里。
Family_with_children
10/10
Exceptional
22 May 2026
Stephen
We loved staying at the Gananoque Inn. The staff were wonderful and very kind. The room was clean and well appointed. We had breakfast at the hotel both days, and although tasty, we found the portions were smaller. The breakfasts were complementary with our stay, but if paying was an option it would have been too expensive for what you got.
Partner
8/10
Excellent
18 May 2026
Ayoub
Très bien
10/10
Exceptional
17 May 2026
Agatha
Liked our lake view room with its own private entrance and having the car parked next to it.
The room was missing water for the coffee. Not sure if that was just a miss by the cleaning staff or just not provided in the stay.
Family_with_children
8/10
Excellent
17 May 2026
Eliyadurage Amila
Spacious and clean rooms, good staff, ample parking. Poor breakfast. No breakfast buffet. Portions were small and coffee mugs had stains. Don’t expect good breakfast here. Use the rooms and have breakfast elsewhere.
Family
10/10
Exceptional
17 May 2026
Maxine
Room was spotless, all the staff were great and helpful. Location was perfect and could walk back after our evening on King Street. Breakfast was ok but could have been more hot, the butter on toast wouldnt melt and the potatoes were luke warm. It tasted fine though! Would go back without hesitation
10/10
Exceptional
16 May 2026
Lynn
Excellent location, very pleasant room and a good restaurant looking at the 1000 Islands waterway.
10/10
Exceptional
15 May 2026
Trisha
Great stay at Gananoque Inn.
Clean quiet room
Breakfast was delicious
Really nice staff
Partner
6/10
Pleasant
15 May 2026
Rena
Feels rather run-down. Nicely located and there is a sense of history. Breakfast was poor.
Self
8/10
Excellent
10 May 2026
Chenee
Great night away
Room was tidy a bit dusty but clean and linen was clean Great Bed, love that this place is on the water and you can sit on the dock. Breakfast is included but it was not great definitely not the worst and you can choose from a small menu .
Staff was so friendly and kind I will go back just because they are so welcoming . Great price for snacks in the lobby too .
Also got upgraded to a king room which was a great free surprise.
Friends_and_family Friends
10/10
Exceptional
03 May 2026
Hélène
Very good stay, very polite and friendly staff, excellent real breskfast à la carte
Partner
10/10
Exceptional
02 May 2026
Nargess
Fantastic location
Friends_and_family Family
6/10
Pleasant
30 Apr 2026
Daniel
.
10/10
Exceptional
28 Apr 2026
Barbara
We totally enjoyed our stay at the Inn, especially since it was not the busy season. The breakfast menu could have been more than egg based items, such as granola, yogurt, fruit selection. We found the staff friendly & accommodating.
Friends_and_family Friends
8/10
Excellent
28 Apr 2026
Sarah
Need to have the option of real maple syrup at breakfast. And the menu should reflect some dishes native to the land of the current proprietors.
8/10
Excellent
25 Apr 2026
Drew
Room was sufficient for our needs but the overall cleanliness in Restaurant was lacking
Partner
10/10
Exceptional
24 Apr 2026
Lori Jane
Wonderful staff. Beautiful view
Family
8/10
Excellent
15 Apr 2026
Deborah
Breakfast was fine. The restaurant is very dated and a little rough looking. Supper was awful so I was a little worried to put breakfast. However, we did enjoy our breakfast. The room was nice and clean, what we expected.
Partner
10/10
Exceptional
22 Mar 2026
Jenn
Lovely staff, cost rooms, great value.
Family
8/10
Excellent
22 Mar 2026
Matthew
Nice view. Nice room. Quiet in the off-season.
Partner
8/10
Excellent
09 Mar 2026
Laurie
The room was very comfortable. Staff was very friendly. Old building with a lot of history, maintained fairly well.
Partner
10/10
Exceptional
16 Feb 2026
CHRISTINA
Great views. Great price. Attentive staff. We enjoyed our stay.
Leisure Partner
10/10
Exceptional
01 Jan 2026
Eric
Clean room and friendly staff
8/10
Excellent
27 Dec 2025
Laura
Very friendly staff. Clean, comfortable room.
Partner
10/10
Exceptional
26 Dec 2025
fan
Good stay
8/10
Excellent
24 Nov 2025
linda
Lovely property on the water
Leisure Family
10/10
Exceptional
23 Nov 2025
Wendy
The room was very clean.
8/10
Excellent
23 Nov 2025
Kathryn
The room was smaller than expected but cozy.
There was no hair dryer 😞
Room could have been a bit cleaner
Leisure Friends
10/10
Exceptional
16 Nov 2025
Allan
Staff was very attentive and helpful, enjoyed our short stay
10/10
Exceptional
10 Nov 2025
Darquise
Cute place, friendly staff and great breakfast
Leisure Family
6/10
Pleasant
09 Nov 2025
Vasiliki
Staff and service are excellent. Hotel and rooms can use an upgrade.
Partner
8/10
Excellent
01 Nov 2025
Kathleen
Breakfast was fresh and served quickly
Leisure Partner
10/10
Exceptional
31 Oct 2025
Michael
Dinner in the restaurant (not dining room) was excellent!! Was expecting a good breakfast. Breakfast was much less than expected. It was edible but presentation and taste was less than okay. Breakfast was included. The prices were listed on the menu. The food provided was not worth the money they were asking for it.
Leisure Partner
8/10
Excellent
25 Oct 2025
Nikhil
Loved my stay at the Gananoque Inn! The historic charm and character of the place made it a unique and memorable experience.
Leisure Family
6/10
Pleasant
24 Oct 2025
Cheryl Ann
Very tired looking. Food just OK. Staff very friendly and obliging.
Leisure Partner
2/10
Poor
23 Oct 2025
Kathy
Did not feel safe. Place was empty. Staff were chatting on the cell phone. No spa said it had a spa only 1 retaurant was open not two. Food wasnt that great. Room smelt musty. The pictures look a lot different then the real thing . Worst expierence ive had in a hotel.
10/10
Exceptional
20 Oct 2025
Laura
Breakfast was great, pick options from a menu and served to you. The building is slightly old but we'll maintained
Leisure Family
4/10
Poor
19 Oct 2025
Judith
Haven’t been here for years, so disappointed in the cleanliness, decor, needs updating , no beautiful dining room for breakfast, dirty! No decor outside for the season… Will not be back!
Leisure Family
8/10
Excellent
19 Oct 2025
Robert
A lovely location and a clean and comfortable room.
Partner
8/10
Excellent
17 Oct 2025
Janice
Great location, clean, easy parking. Decor is somewhat dated and restaurant seemed understaffed, but it was off season. Would stay again for location.
10/10
Exceptional
14 Oct 2025
Douglas
Nice property. Good location
Leisure Partner
2/10
Poor
09 Oct 2025
Ka Lung
I booked The Gananoque Inn & Spa because of its beautiful waterfront location and its reputation as a historic landmark in the Thousand Islands area. Unfortunately, my stay revealed how far the property has declined from what it once was.

The Inn still enjoys a prime location by the water, with a large front yard offering relaxing views of the river. The staff were reasonably friendly, and the surrounding area is peaceful, with a small park and the river cruise terminal nearby.

The warning signs started at the entrance. The front door is covered with award stickers from various travel organizations — but most are from 2014 or earlier. The first clue that the property’s glory days are long gone.

Despite calling itself a “Spa,” the spa has been closed. The carpets in both the corridor and my room looked and smelled dirty. The Samsung 32” TV was an first-generation flat screen with a four-inch frame, paired with a broken remote held together by Scotch tape. The cabinet designed for a minibar was empty, while a small fridge was awkwardly placed under the desk instead.

It feels like the rooms haven’t been updated in at least a decade. Breakfast was included, but the omelette was paper thin.

The area around the Inn is very quiet. Aside from the nearby river cruise terminal, there isn’t much within walking distance except a large, deserted industrial building.

This property clearly once had character and charm, but it’s now stuck in time and in serious need of renovations.
Friends_and_family Friends
6/10
Pleasant
04 Oct 2025
Brian
Friendly staff/owners, and close to the cruise docks.
8/10
Excellent
04 Oct 2025
Mohamed
Nothing to say
Leisure Self
8/10
Excellent
04 Oct 2025
Joyce
Our room by the river was very clean and spacious although the cleaning staff left a full garbage bag outside by the back patio door.
Partner
6/10
Pleasant
28 Sep 2025
Emmanuel
frendly staff, great location, dated room
Leisure Partner
10/10
Exceptional
28 Sep 2025
Melanie
We enjoyed our stay!
Leisure Partner
10/10
Exceptional
27 Sep 2025
Elizabeth
Enjoyed most things. Staff very helpful. Able to change to a better room on request
Leisure Partner
8/10
Excellent
27 Sep 2025
Anmolpreet
It’s going good till now
8/10
Excellent
26 Sep 2025
Felicity

Pleasant Stay

Get an elevator.
Friends_and_family Friends
6/10
Pleasant
26 Sep 2025
Ian
Great location, property was a bit tired and needing a refurb. Breakfast was poor.
8/10
Excellent
23 Sep 2025
Martin
We love.
The hotel and the area definitely we'll go back next summer
10/10
Exceptional
18 Sep 2025
Roland
All good
4/10
Poor
18 Sep 2025
Albert
The location of the property is great. But the place itself is rundown and not managed properly. Service is not good!!

We were not impressed at all. It used to be very nice place around 10 years ago when we were there.

I do not recommend this hotel.
Leisure Family
10/10
Exceptional
18 Sep 2025
Stephen
Older property but nicely renovated. One caution: Our room was third floor, no elevator, uneven floors under carpeting could be a trip hazard.
Leisure Partner
6/10
Pleasant
13 Sep 2025
Julie

GanInn

One used towel hanging behind the bathroom door.
Bottom sheet on the bed not fitted or tucked to stay in place.
When I asked the waitress for more water, she went and got a glass for herself before coming back to my table!
We were within walking distance of the theatre and parking was extremely easy and close by.
Partner
10/10
Exceptional
13 Sep 2025
Jeff
Unique hotel with nice rooms (including light up bathroom mirror). Beautiful view and well maintained property. Staff were excellent.
10/10
Exceptional
11 Sep 2025
Stan
Setting is on the river just an easy walk to boat tours and summer theatre. The Pub and the Restaurant both serve excellent food. The room was comfortable, Staff were attentive and friendly. Overall a great stay.
Leisure Partner
10/10
Exceptional
06 Sep 2025
Pasquale
Awful, dated, didn’t get what we paid for. Location and views were impressive. This property needs severe TLC.
Leisure Partner
4/10
Poor
04 Sep 2025
Edward
They property seems to be half renovated and a not good job of it. Very disappointing, things were just horribly build or covered up problems. The bathroom door was broke at the top and would not close. There was no soap in the room, the air conditioning was loud and non stop…and we were in the Prime ministers room…..was horrible.
We did not get the room I reserved from expidea…..way over rated…..so disappointed
Leisure Family
6/10
Pleasant
01 Sep 2025
Robert
Great location. Property needs updating in rooms. Breakfast was disorganized, waited 40 mins and food quality was poor.
Leisure Partner
2/10
Poor
31 Aug 2025
sabrina

Stay away

Worst stay ever. The person at front desk horrible and very rude. Room was not clean. Other guest shoes left in the room. Fridge shook in the middle of the night. We stayed in the annex. Not worst $280 a night. At 5am a motorcycle right near the room started. There should be no room near a parking lot. Not at $280 a night. At checkout simply asked if we could park an additional 3 hours and was denied after saying our experience. This is unacceptable. Stay far away from the hotel. Not worth the money. Many other hotels nearby.
Partner
6/10
Pleasant
31 Aug 2025
Lianne
This place has so much potential. Located on the water, two restaurants, right in such a quaint section of the town. It’s charming, full of character, and clean. There were just a few things I can’t quite put my finger on. It wasn’t welcoming; staff was OK, our bath towels were ripped. The breakfast was cold.
These things aren’t deal breakers. I’m speaking more from the perspective that for the money, and the vibe it looks like should have upon arrival, it could just be so much more.
Leisure Partner
8/10
Excellent
29 Aug 2025
Chris
We stayed one night before doing a thousand island cruise. The room was a good size and good value for money. The property is rather dated and could do with a makeover.
Leisure Family
10/10
Exceptional
27 Aug 2025
Todd

1000 Islands Getaway

Our Stay was excellent. Friendly, helpful and professional staff. Hotel was very clean but could use some updates. Complimentary Full to order Breakfast is an awesome addition as well as free parking.
Surrounding the hotel is very pleasing and beautiful and close to everything you want to do and see. and we got a riverview upgrade at a very reasonable and fair rate.
Partner
10/10
Exceptional
26 Aug 2025
Kim
Beautiful Inn in Gananoque. Would definitely visit again when touring the 1000 Islands
Leisure Partner
10/10
Exceptional
25 Aug 2025
Michael
We couldn't ask for a nicer overnight stay at your beautiful historic Inn. Our room was clean and beautifully updated. Breakfast was great and the service was impeccable. I would love to come back if I was in the area again.
10/10
Exceptional
25 Aug 2025
Linda
Very convenient and lovely surroundings. A little gem! enjoyed my stay and will return
2/10
Poor
19 Aug 2025
YUK YI
I was very disappointed with my stay at this hotel. When we first checked into our room, it was in an unacceptable condition. The bed had a dead mosquito on it, and the bedsheets and pillowcases were covered with multiple stains. The back door was not properly closed, and outside the door there were two chairs with used cups and Tim Hortons items left behind, as well as a dirty towel on the ground. I assume those chairs belonged to our room, but it was obvious that no one had cleaned the area at all.

After raising the issue, the staff did move us to another room, which was somewhat cleaner. However, even in the new room there were still stains on the pillow, and the walls had spider webs and insects.

Overall, the level of cleanliness and maintenance was very poor.
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Gananoque Inn & Spa
550 Stone Street South, Gananoque, Canada

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Gananoque Inn & Spa

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