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Tru by Hilton Gananoque, ON

Kingston-ON · Canada

379 County Highway 2View location

9.4/10Excellent422 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.0/109.0
Condition9.6/109.6
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru by Hilton Gananoque, ON

We’re located in the heart of the breathtaking 1000 Islands, nestled in the charming town of Gananoque. Conveniently located across from the Shoreline Casino, our hotel lends way to discover nearby attractions like Confederation Park, 1000 Island History Museum, and Joel Stone Heritage Park, all within nine minutes.

Enjoy our heated pool, fitness center, and free hot breakfast.

Read more about this hotelShow less

With a stay at Tru By Hilton Gananoque, On in Leeds and the Thousand Islands, you'll be a 2-minute drive from Lake Ontario and 5 minutes from Thousand Islands National Park. This hotel is 16 mi (25.8 km) from Rideau Canal and 19.7 mi (31.6 km) from Boldt Castle.

Make yourself at home in one of the 32 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Important information

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Pet fee: CAD 50.00 per pet (varies based on length of stay) plus CAD 50.00 one-time cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Shorelines Casino Thousand Islands 0.4 km / 0.2 mi
Leaping Muskie Fish Statue 0.7 km / 0.4 mi
Gananoque Skateboard Park 1.1 km / 0.7 mi
Lou Jeffries Gananoque and TLTI Recreation Centre 1.2 km / 0.8 mi
Lake Ontario 1.5 km / 0.9 mi
1000 Islands Drive In 1.9 km / 1.2 mi
Silver Cinema 1.9 km / 1.2 mi
Vaga Gallery 2.3 km / 1.4 mi
O'Connor Gallery 2.4 km / 1.5 mi
St. Andrew's Presbyterian Church 2.4 km / 1.5 mi
Hal McCarney Park 2.4 km / 1.5 mi
Gananoque Clock Tower 2.5 km / 1.6 mi
Grace United Church 2.5 km / 1.6 mi
St. John's Catholic Church 2.6 km / 1.6 mi
Royal Theatre Thousand Islands 2.6 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 79
  • Number of floors (main building): 4
  • Connecting rooms
  • hotel
  • Beach
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging station
  • Check-in hour
  • Check-out hour
  • Late Check-out
Show 16 more facilities & services
  • Wired Internet
  • Wi-fi
  • Laundry service
  • Bicycle hire service
  • Day-care centre
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Gym
  • Luggage room
  • Printer
  • Business centre
  • Fax
  • Casino
  • Breakfast
  • Billiards
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 22 m²DBL.KG-1

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • Satellite TV
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Internet access
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru by Hilton Gananoque, ON

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Hairdryer
    • Satellite TV
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Internet access
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 34 m²DBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Satellite TV
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Internet access
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru by Hilton Gananoque, ON

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • TV
    • Satellite TV
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Internet access
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 22 m²DBL.KG-2

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru by Hilton Gananoque, ON

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru by Hilton Gananoque, ON

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru by Hilton Gananoque, ON

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 34 m²DBL.2Q-1

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Satellite TV
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Internet access
    • TV
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru by Hilton Gananoque, ON

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Satellite TV
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Internet access
    • TV
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru by Hilton Gananoque, ON

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru by Hilton Gananoque, ON

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 Bedroom • 38 m²DBL.H6-2Q

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Individually adjustable air conditioning
    • Satellite TV
    • Wheelchair-accessible
    • Internet access
    • TV
    • Hairdryer
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru by Hilton Gananoque, ON

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Individually adjustable air conditioning
    • Satellite TV
    • Wheelchair-accessible
    • Internet access
    • TV
    • Hairdryer
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru by Hilton Gananoque, ON

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru by Hilton Gananoque, ON

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru by Hilton Gananoque, ON

9.4
Excellent
422 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.0 /10
Condition
9.6 /10
Amenities
9.4 /10
100 reviews shown
8/10
Excellent
21 Jul 2026
Rachelle
I love new hotels and this was perfect for what I needed. We did go swimming and it was very very loud since one child was swimming and 6 people came to watch him. The echo was so bad that we left. It’s not your fault but it as a nuisance.
Pet
10/10
Exceptional
20 Jul 2026
Michelle
Conveniently located off the highway, Very clean! Great breakfast and friendly staff! Couldn’t ask for anything more!
Friends
10/10
Exceptional
19 Jul 2026
Sandeep
I found stay at Tru very good. It's different than other hotels, with a central place to hangout, mingle, watch TV, play games; creates a very homely vibe.
My only suggestion will be to have a coffee m/c in room. Being a morning coffee person, I found it too much effort to go down for coffee every morning.
Family_with_children
10/10
Exceptional
18 Jul 2026
Richard
The property was very clean. The staff were friendly. Breakfast was
excellent. Many choices. Pool table and fusball in the lobby. The hotel is in a great location very close to major highways and downtown Gananoque.
Family
8/10
Excellent
16 Jul 2026
Amandeep
Stayed for 1 night with our two kids, it was pleasant and clean room. Breakfast was good,would definitely recommend this place to stay.
Family_with_children
8/10
Excellent
16 Jul 2026
Carol
Everything was great except there wasn’t any soap in the bathroom or shower.
This is the second time I have stayed here and I will definitely return.
Self
10/10
Exceptional
15 Jul 2026
France
Quick check in. Clean lobby. Helpful staff. Clean n large room. Very good breakfast. Quick check out. Black out curtains.
Partner
10/10
Exceptional
14 Jul 2026
Stéphanie
Un gros 10 pour cette hotel wow l Parfait pour ma famille!Propre !
Family
10/10
Exceptional
11 Jul 2026
Leslie
We enjoyed our stay. The staff were great and the location was good
Partner
8/10
Excellent
11 Jul 2026
Michelle
Room was small ice buckets have no lids. Staff provided a menu of a local restaurant that delivers to the hotel. Food was good at a reasonable price.
Partner
10/10
Exceptional
09 Jul 2026
Charles
Very friendly and new.
Family
10/10
Exceptional
08 Jul 2026
Lee
Modern, clean, great staff
Partner
10/10
Exceptional
08 Jul 2026
mark
Nice, new hotel. Very comfortable bed and well laid out room. The towels are thin and given that, 4 bath towels instead of two would have been nice. Close to the highway, but no noise. We will be back.
Partner
10/10
Exceptional
08 Jul 2026
Sara
Very Nice, clean and modern hôtel near the cruises and the high way. Breakfast was average.
Family_with_children
10/10
Exceptional
06 Jul 2026
Tatiana
Build an outside pool :)
10/10
Exceptional
05 Jul 2026
Claudia
I stayed here with my family during the Canada Day holiday, and I can confidently say it’s the best hotel in the area. It offers excellent value for money, and everything is new, modern, and exceptionally clean. The hotel also has great amenities, including a gym, a pool, and games in the lobby. I would definitely recommend staying here.

The only downside is that the backup generator only powers the lobby, elevators, and hallways. During our stay, a tornado warning was issued and a severe storm caused a power outage throughout the entire town. The staff were incredibly friendly and helpful, even offering us a refund if we preferred not to stay. However, since the outage affected the whole area, we decided to remain at the hotel, and the electricity was restored about two hours later.

Breakfast is great too and the lobby has water, ice, coffee and tea 24/7.
Family_with_children
10/10
Exceptional
05 Jul 2026
David
Everything about the hotel, was excellent friendly staff and always helpful …the breakfast area clean and easy getting around .. they claim the rooms are sound proof our room certainly was didn’t here a peep! Highly recommend
Family_with_children
10/10
Exceptional
03 Jul 2026
Mandeep
View was very good , parking one needs to be careful and has tight space not recommended if you are prone to hit the walls one has to go to basement parking, our room door was faulty, it was not opening properly kind a stuck, there is pool table and outside walk was sort of scary found some intoxicated homeless guys ,downtown problem , over all property and staff were very friendly and helpful
Family_with_children
10/10
Exceptional
02 Jul 2026
Kimyan
Location is great! Clean and modern…great breakfast. EV charging. Competitive rate and great customer service
Partner
10/10
Exceptional
30 Jun 2026
Kelly
Brand new property. Very clean - pool was actually nice and the right temp! Very helpful staff and the location was great!
Family_with_children
10/10
Exceptional
27 Jun 2026
serge
Good breakfast with good choice
Partner
8/10
Excellent
26 Jun 2026
james darin
No frills but good value!
Partner
10/10
Exceptional
26 Jun 2026
Matt
The room was clean and the bed was very comfortable, black out curtains and clean washroom and shower
Self
10/10
Exceptional
25 Jun 2026
Karine
Perfect !
Family
10/10
Exceptional
23 Jun 2026
Terri
The hotel is fairly new, so everything was working perfectly. Beds were comfortable, room was clean and modern. The breakfast was great, plenty of variety and well stocked. Very comfortable stay and great amenities and convenient location.
Partner
10/10
Exceptional
21 Jun 2026
Cheryl
Very comfortable beds. Nice newer hotel with extrs amenities which was a nice. A pool table, fools ball table and board and card games in addition to the nice pool and gym. Continentsl breskfast wss good including both hot and cold items. Overall this hotel is excellent and I would gladly stay again.
Family
10/10
Exceptional
20 Jun 2026
Jeffrey
Hotel was very clean and in a good location across from the casino. Bed was comfortable. Breakfast was ok but could have had more hot options.
Self
8/10
Excellent
20 Jun 2026
Isabelle
Very nice hotel; the rooms and amenities look great!
The bed is very comfortable.

The only thing we did not like was the noise of the air conditionner in the room (really loud, especially during the night and very cold when the air was blowing).

The hotel is well located.
Friends_and_family Family
10/10
Exceptional
18 Jun 2026
Erica
Great hotel for the value. It was clean and well maintained.
Family_with_children
8/10
Excellent
17 Jun 2026
Lisa
Good location close to exiting the highway, very clean and bright cheerful colour scheme, friendly check-in and check-out staff. Lots of parking, Good hot breakfast with omelette, sausages, toast, pancakes, oatmeal, cereal, oranges and apples and a variety of juices, coffee, tea.
Partner
8/10
Excellent
11 Jun 2026
Réal
Personnel attentif , bon déjeuner et la chambre propre
Partner
10/10
Exceptional
10 Jun 2026
Mary
We just stayed at this gem of a hotel for 3 nights. It is a great little hotel nestled between the 401 and 1000 Island Parkway and only a 20 minute drive to Kingston. There is lots of well lit free parking on site. The price was very reasonable for a great little tourist area with lots to do, including Smugglers Glen Golf Course, 1000 island cruises, Shorelines casino and a great paved bike path between Gananoque and Brockville which starts right next to the hotel. It is only a 5 minute drive to the waterfront area where there are lots of great restaurants. The rooms are not huge but very clean, comfortable, with a spacious bathroom. The hotel is modern with lots of amenities. The free breakfast has lots of choice and is replenished regularly. The staff is amazing! They went out of their way to ensure our stay was perfect! We were able to keep our bikes in a storage room on site. We enjoyed the spacious lobby where there is lots of space to play cards and socialize. There is also a large tv, pool table and foos ball table! Snacks, wine and beer are available to purchase on site! All in all it was a great stay!! I would definitely recommend the Tru Hilton to family and friends who plan to stay in the Gananoque area! Definitely 5 ⭐️
Friends_and_family Friends
8/10
Excellent
10 Jun 2026
Susan
Hotel is brand new at one year old. Hotel and room was clean and well maintained. Hot breakfast was two types of eggs, sausage, pancakes, oatmeal porridge, bread, bagels along with cereals, yogurt and beverages. Minutes from the town of Gananoque with lots of restaurants to choose from.
Partner
10/10
Exceptional
10 Jun 2026
Luc
La localisation de l’hôtel pour ceux qui voudraient aller au casino est vraiment idéale.
Partner
10/10
Exceptional
09 Jun 2026
Pascal
Very good experience. The staff was helpful and friendly.
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
Carol
Really enjoyed our stay here. Very conviently located off the 401.
Rooms spotless, Breakfast fantastic, especially the pancake maker.
Friends_and_family Family
10/10
Exceptional
08 Jun 2026
Stephane
Hôtel neuf. Personnel sympathique. Sur le bord de la 401.
Friends_and_family Family
10/10
Exceptional
08 Jun 2026
Yannick
The hotel choice was perfect for a friend and family weekend getaway.
8/10
Excellent
08 Jun 2026
Wendy
Was very convenient to get anywhere
10/10
Exceptional
08 Jun 2026
Frederic
Parking for
8/10
Excellent
02 Jun 2026
Jerry
Clean hotel with a good breakfast.
Friends_and_family Friends
8/10
Excellent
28 May 2026
Lazaro
Great hotel, felt like an oasis in the middle of. Nature. Went for a weekend trip to the 1000 islands. Complementary Breakfast was decent with various selections and coffee is available all day. Rooms are on the smaller end but they were clean and modern. Love the Lobby and it’s a great hangout space for groups or families.
Partner
10/10
Exceptional
26 May 2026
Tracy
Very new, clean and well located. Great amenities.
Partner
10/10
Exceptional
24 May 2026
Shima
We had a great one-night stay.The best thing about the hotel is that it is newly built and well maintained. The breakfast was good, and the lobby area with board games was very kid-friendly. Although it is not a very large hotel, it has everything you need for a comfortable stay. The staff were friendly and welcoming. The location is also convenient and close to many of the city’s attractions. I would definitely recommend this hotel for your visit to the Thousand Islands.
Family_with_children
10/10
Exceptional
24 May 2026
Donna
Great hotel.
Family
8/10
Excellent
24 May 2026
David
Easy place to rest with children near Thousand Islands. Charm is not its forte
Family_with_children
8/10
Excellent
21 May 2026
Truc
The front staff person was very helpful when we checked in. Very sweet and welcoming with great recommendations and tips for our trip. There is a game room in the lobby which was great!
Friends_and_family Family
10/10
Exceptional
19 May 2026
Mathai
Very good
10/10
Exceptional
18 May 2026
Shelby
Overall our experience staying here was great. Definitely would stay again in the future. 😊
Partner
8/10
Excellent
17 May 2026
Alain
Nice hotel, modern and clean.
Partner
8/10
Excellent
14 May 2026
Laura
Buena opción para tomar el paseo de thousand island. Bien ubicado. Personal amable.
Partner
10/10
Exceptional
13 May 2026
Avidor
The room was clean. nice stuff. Breakfast was good.
Family_with_children
8/10
Excellent
11 May 2026
Jacques
Great experience
Partner
10/10
Exceptional
10 May 2026
Adam
Great place
10/10
Exceptional
10 May 2026
Robyn
Stayed one night it was very nice and new. Breakfast was satisfying
Family
8/10
Excellent
08 May 2026
Julie
Check in process and staff member efficient and friendly.
Room very clean. Game and TV room geat idea.
Pillowcase did have an odor of cigar smoke.
Mechanical noise from below our room made difficult to sleep.
Partner
10/10
Exceptional
04 May 2026
Maude
Breakfast erea nice but food soso
10/10
Exceptional
27 Apr 2026
Patrick
was a short and good stay
Self
10/10
Exceptional
26 Apr 2026
Kick
Excellent staff, nice rooms and good breakfast
Family_with_children
10/10
Exceptional
22 Apr 2026
Yanmei
good
Family_with_children
10/10
Exceptional
22 Apr 2026
Patrick
great stay clean quiet and saff was great
Self
10/10
Exceptional
07 Apr 2026
Narinderpal
Hotel is very clean and staff is very friendly.
Friends
10/10
Exceptional
05 Apr 2026
Cindy
Wonderful property and stay! Thank you to the Manager Melissa and the staff! This was our second stay and we will definitely return. The hotel was spotless and the bed very comfortable!
Pet
10/10
Exceptional
05 Apr 2026
Kasey
the staff were friendly, check in and parking were seamless, breakfast was warm and coffee was always available, we had no complaints.
10/10
Exceptional
03 Apr 2026
Clifford
Our stay was great will stay again
10/10
Exceptional
03 Apr 2026
Ying
Very good place,you could feel vers relaxed here.
Family_with_children
10/10
Exceptional
01 Apr 2026
Jason
Great Hotel. Very clean. Awesome lobby with pool table and games for kids. Nice rooms and good breakfast. Would highly recommend
Family_with_children
10/10
Exceptional
22 Mar 2026
Michele
Clean room
Friends_and_family Friends
10/10
Exceptional
19 Mar 2026
Pete
Great location. Close to highways, casino and the downtown area. Short walking distance to pretty much everywhere you want to go. Watch out for fast moving traffic near the hotel if you should walk anywhere. I'll go back.
Partner
10/10
Exceptional
13 Mar 2026
Christa
The staff were friendly and attentive from the moment we walked in. There was a planned hydro outage during our stay due to local work being done in the area and staff handled it very well. Notifying each client as we walked in and explaining how the generators would keep one elevator working and there would still be hot breakfast available etc. The lobby area was great, offering late night service (beverages, snacks etc) and some game tables so we could enjoy a good old pool game. Free coffee and tea bar was a nice offering as well. Would definitely recommend.
Family
10/10
Exceptional
13 Mar 2026
Allan
Yes it’s almost brand new everything was perfect
Partner
10/10
Exceptional
09 Mar 2026
maryse
Great place
Partner
10/10
Exceptional
09 Mar 2026
Sahara
-
Family_with_children
10/10
Exceptional
04 Mar 2026
Christiane
Nice clean and quiet place and near Casino
Partner
10/10
Exceptional
26 Feb 2026
Jerry
Great Hotel and very friendly staff !,,
Partner
8/10
Excellent
22 Feb 2026
Devon
Our room was clean, front desk staff was very friendly. Kids loved the pool table area. Overall quick but great stay, will book again.
10/10
Exceptional
16 Feb 2026
Ron
Courteous staff although frequently nobody at front desk. Breakfast was good.
8/10
Excellent
15 Feb 2026
Gary
Walk-in shower was great; comfortable beds, pillows. A large and very well equipped exercise room; far exceeds what's offered in most hotels. No microwave or coffee maker in room was an inconvenience not expected in a Hilton Hotel. Very wide menu for breakfast but eggs and sausage patties tasteless. Doubt if any eggs were cracked on-site
Partner
8/10
Excellent
07 Feb 2026
david
friendly staff
10/10
Exceptional
07 Feb 2026
Kathy
Staff were great, & the rooms were clean. Thankyou
Partner
10/10
Exceptional
03 Feb 2026
Glen
Great stay! The hotel made sure to welcome us so very well for our 50th Anniversary weekend. Even made us a beautiful Anniversary card and some gifts. Very friendly staff and a spotless hotel!
10/10
Exceptional
18 Jan 2026
Steve
Rooms were very clean and looked new
10/10
Exceptional
14 Jan 2026
Kathy
Room was great & clean
Partner
10/10
Exceptional
08 Jan 2026
Oona
We only stayed for a night but this property was great. New, clean, nice little touches like giving you recommendations for restaurants and pubs. Staff was very helpful and personable and really seemed to go the extra mile. The room was nice, good bed and pillows and the shower was big with lots of water pressure. There was a pool and gym however we didn’t use them ..they looked clean and well cared for. Breakfast was the usual help yourself..but I will say the bacon and sausage were perfect. All in all I would definitely recommend the Tru.
Leisure Partner
10/10
Exceptional
07 Jan 2026
Lise
Newer hotel. Great staff.
Great lobby area.
Leisure Family
10/10
Exceptional
28 Dec 2025
Danielle
Was so peaceful
Friends_and_family Friends
10/10
Exceptional
24 Dec 2025
Shiva
Great facility and all was good.
Leisure Family
10/10
Exceptional
24 Dec 2025
Amy E
Wonderful new hotel! Kind staff, great breakfast, clean rooms! Wilk stay again
Friends_and_family Family
10/10
Exceptional
20 Dec 2025
Ruth
This motel is absolutely perfect...pristinely clean, accessible for my husband, very friendly staff. When she heard he walks with a walker, she changed our room to ensure it more readily meets his needs. Very impressed! We will be back.
Leisure Partner
10/10
Exceptional
15 Dec 2025
Cindy
Staff was wonderful and room was comfortable and very clean.
Leisure Family
6/10
Pleasant
11 Dec 2025
Sharon
Room was lovely, just a few issues. Fridge in room very noisy with large bangs kept awake during night. Red light on lamp distracting needed to unplug. Breakfast not great for hot food had better at low cost hotels. Car parking a disaster due to not being ploughed.
Bed was comfy, room very clean, shower great
Leisure Partner
10/10
Exceptional
08 Dec 2025
Jennifer
Pros: new clean, good breakfast, attentive staff, nice bathroom

Cons: small ish rooms, bad / flat pillows, no microwave or large table
Partner
8/10
Excellent
06 Dec 2025
Adam
Small rooms. Very icy sidewalk and parking lot. Just an ok breakfast. Sausages and plain folded eggs. No bacon or omelette or home fries. Neat pancake machine though. It’s tacky. Looks like it was designed by Skittles. Not for me. New and clean though.
Business
10/10
Exceptional
27 Nov 2025
Shawn
Clean accessible room, nice people at desk,made my stay easy. She also recommended a great restaurant
Leisure Self
8/10
Excellent
18 Nov 2025
Paul
The hotel was very clean and in excellent condition. The service was great and the staff was friendly. My only complaint was the lack of sugar free syrup for the pancakes.
PP
Leisure Partner
10/10
Exceptional
16 Nov 2025
darryl
The room was excellent - clean and with everything we needed. And all of the staff we encountered were extremely friendly.
10/10
Exceptional
14 Nov 2025
Ronnie
Very clean and friendly staff
Partner
10/10
Exceptional
09 Nov 2025
manan
Nice property to stay in!!
10/10
Exceptional
07 Nov 2025
Thomas
Amit was very professional checking us in. The hotel and room is spotless, very appealing in style. Liked that coffee and tea were free in the lobby. Everything is great so far!
Leisure Partner
10/10
Exceptional
07 Nov 2025
John
Love this place rooms very clean staff very friendly.
Partner

Location & surroundings

Tru by Hilton Gananoque, ON
379 County Highway 2, Gananoque, Canada

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Tru by Hilton Gananoque, ON

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