Woodspring Suites Palm Springs Â€“ West Palm Bea

United States , Palm Beach Area - FL
Lake Worth, 2645 10th Avenue North
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75 reviews shown

2/10

Poor

01 May 2026

Karla

NO RECOMIENDO ESTE HOTEL, A PESAR DE SER UNA CONSTRUCCION NUEVA LAS CONDICIONES DE HUMEDAD Y MAL OLOR ES TERRIBLE, ADEMAS DEL PERSONAL ESCASO Y POCO DILIGENTE, NO CONTABA CON LLAVES MAGNETICAS, LO QUE IMOLICABA QUE ELLOS MISMO ABRIAN LA PUERTA A LA HORA DE ENTRAR A LA HABITACION, Y DESPUES DE LAS 11PM EL FRONT DESK ESTABA CERRADO. OLOR

10/10

Exceptional

25 Apr 2026

Theodore

The staff at the front desk are wonderful and very helpful

10/10

Exceptional

22 Apr 2026

Andres

Good

8/10

Excellent

21 Apr 2026

Paola

Clean and very comfortable

Partner

10/10

Exceptional

20 Apr 2026

Maribel

The employees were very helpful and friendly! It is a new property so the unit was super clean and I loved that it has an actual stovetop and real fridge, not those tiny ones at other high end hotels. I think my only wish was that they had breakfast. I stayed there a week and it would've been convenient to have coffee and something in the mornings! But other than that I enjoyed it.

Pet

10/10

Exceptional

18 Apr 2026

Yaneisy

Bueno lo q no me gustó es que estuve solo una noche pero todo lo demás excelente , el personal el servicio, la limpieza todo de primera calidad

Friends

10/10

Exceptional

12 Apr 2026

MARIA GEMMA

The room was very clean.

Partner

10/10

Exceptional

11 Apr 2026

Kuang

Delicious

Self

6/10

Pleasant

10 Apr 2026

Andrew

Nope kitchen had nothing went out and bought a frying pan and dush sopa plates etc. Was petty about towels room service never came to clean but knocked on our doors 4 xs from 8am randomly and when we answered no one responded. Front staff has a bad attitude dont engage when lookingvat you act as if you are a bother when booking a 2ns night they didnt want to really assist and told me after paying on hotels .com whole im currently at there property in the room on the line with them rold me to screenshot the purchase and come down to shoe them when ai asked for what she couldnt give an answer. Basically an elevated motel 6. That may work for you. For me this wasn't what I thought 170 would pay for an elevated motel 6.

Friends_and_family Friends

6/10

Pleasant

02 Apr 2026

Shawn Michele

The room was clean and well-maintained. Some of the staff members were very courteous and helpful, while others came across as less accommodating. The kitchen was a positive feature; however, additional charges applied for renting coffee makers or kitchenware, which led us to purchase our own paper plates and plastic utensils for the week. Considering the rate paid, I believe more amenities should have been included. We primarily used the accommodation as a place to sleep, and given the price, alternatives with additional features such as a pool or other amenities might have been more suitable. The location was convenient and close to all necessary destinations. I would consider returning, but I would opt for a more affordable room, as the current offering mainly serves as a sleeping space without additional amenities.

Family

10/10

Exceptional

31 Mar 2026

Carlos

The hotel was new. Nice rooms. All good for the first time. Would definitely stay there again

Partner

8/10

Excellent

30 Mar 2026

nathan

Very clean well maintained just the room had a funny smell. Maybe it was brand new everything.

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Glarimar

Very nice

Partner

10/10

Exceptional

29 Mar 2026

Margarita

really nice stuff nice i definitely go back !

Family

4/10

Poor

28 Mar 2026

Phillip

Wouldn't recommend high price for disappointment.

6/10

Pleasant

24 Mar 2026

Diana

We were there on spring break week and it was a bad idea.

Family_with_children

2/10

Poor

23 Mar 2026

Katie

The most horrible rude unprofessional staff i have ever seen . The worst experience i have had . The most insulting staff who has no manner yell and double charge my credit card , invade my room many times without my permission . I m. A physician who works at the hospital JFK right next to the hotel and this nasty assistent manger attacked me twice claiming i owe them when she double charged me and over charged me . I need my money back

10/10

Exceptional

22 Mar 2026

Mark

My stay was very pleasant. Adeline and Carryna was very professional when it comes to helping out. I would stay again.

Family_with_children

10/10

Exceptional

20 Mar 2026

Oswaldo

Muy bueno

8/10

Excellent

19 Mar 2026

Jennifer

The facility looks brand new, and the location is great if you are going to the airport. Everything was very clean! They were a little short staffed. Plus I would recommend a room on the top floor. We could hear those above us whenever they moved around their room.

Partner

2/10

Poor

18 Mar 2026

Daniela

The room was not cleaned after the previous guest, garbage everywhere on the floor, hair in the bathtub, overall terrible condition. We left right away and asked for a refund. The night manager was very accommodating and apologetic.

Partner

2/10

Poor

16 Mar 2026

Jasmine

My husband and I arrived early to the hotel after previously calling ahead and being told that early check-in would be okay. We had been traveling and were very tired, so we were hoping to get settled in. However, when we arrived, the front desk staff immediately said, “You’re early, we don’t have any rooms ready, you’ll have to wait.” We understood that rooms may not always be ready early, but the way it was communicated felt dismissive.

We waited in the lobby for about two hours with no updates from the front desk. The same employee who initially spoke to us left when her shift ended without ever checking on the status of our room. When the next shift came in, the two employees at the desk were extremely unprofessional — loudly discussing their personal lives and using profanity while guests were sitting in the lobby.

After waiting longer, we had to approach the desk ourselves to ask for an update and were told to wait another 45 minutes.

When we finally got into our room, it was disappointing. There were no cookware or utensils, despite the room setup suggesting they should be available. There were no extra towels, the hallways had trash and dirty bedding sitting out, and the elevator stopped working during our stay.

The hotel looks very nice from the outside and appears newly built, but the overall experience felt disorganized and poorly managed. You can also clearly hear other guests’ TVs and noise through the walls, which made it hard to relax.

Partner

10/10

Exceptional

15 Mar 2026

Oswaldo

Very good

10/10

Exceptional

14 Mar 2026

brisa

Everything was good easy parking the stuff was really nice.

Partner

8/10

Excellent

11 Mar 2026

Christopher

Clean new place

6/10

Pleasant

11 Mar 2026

Donna

Out check-in was slow. The girl was having a conversation with another worker, the whole time we were trying to get checked in. Our room was near the front lobby. Everytime the door from the lobby to the rooms closed it made a loud bang. It went on into the evening make it impossible to sleep.
The first day we did not have hot water in our room & the elevator was broke.
The beds & linens are nice. The room had 2 bars of soap & a small shampoo. No over amenities like Kleenex or a coffee maker.
It was a very basic room. We only stayed 2 nights, so it would have been nice to have a few more amenities.

Partner

10/10

Exceptional

11 Mar 2026

Leonardo

yes

8/10

Excellent

11 Mar 2026

Julio E

Parking easy

Family_with_children

8/10

Excellent

10 Mar 2026

Julia

Parking was easy. Hotel is relatively new. Rooms are clean. My overall stay was good. The elevators were out of service so the staff did try to get us a room on the first or second floor.

Partner

4/10

Poor

10 Mar 2026

Michael

Hotel had no hot water and had to shower with a cold shower. It is a suite hotel with a kitchen. The room had no utensils and the front desk had no forks, spoons, etc. TV kept going out

Partner

2/10

Poor

10 Mar 2026

Deborah

Front desk staff was incredibly rude. Had early check in from THEIR reservation company, but they knew nothing about it. Added an extra day via same and we were locked out of room with personal items inside. We had proof of payment, but they refused to look at the email from their reservation company. Instead they booked through 20 people ahead of us waiting to get in room for 2 hours. Let us in to retrieve our belongings and threatened us. Had us call their reservation company to troubleshoot THEIR glitch with the computer payment system. Fifteen phone calls later and the reservation desk said the hotel would not answer their phone. Called from my phone and they talked with THEIR reservation company who said room was paid for, but hotel would NOT acknowledge payment. After a long day, lots of hotel drama, we were FORCED out of the room to drive three hours home late at night. DO NOT STAY HERE. Heard other people saying they were locked out of their rooms too. WORST CUSTOMER SERVICE EVER AND WE TRAVEL ALOT.

Partner

8/10

Excellent

09 Mar 2026

tina

Plenty parking and a chipotle next door and several eateries in thebarea

Self

2/10

Poor

05 Mar 2026

Andrew

Ac stopped working and no other rooms available. When I tried to get the 2nd night refunded no one would answer when hotels.com tried to contact them. More than $200 to book a room at a hotel with working ac

8/10

Excellent

05 Mar 2026

Ramon

The hotel looks new, with excellent facilities, including laundry, but it needs a little more organization. The service at the front desk was very good. I hope that next time they will be a bit more organized.

Friends_and_family Family

4/10

Poor

02 Mar 2026

Edison

It’s a nice relatively new hotel. It does seem clean. However, my wife’s feet turned black walking across the floor. The staff is extremely rude and every time you ask them for something it’s a big bother. We asked about a coffee pot they told us they’d sell us one, we asked about plates or somewhere. They said they could sell us some. Why would I buy utensils and appliances for a two day stay. I just don’t think I’ll ever stay here again.

4/10

Poor

01 Mar 2026

Thomas

No staff support whatsoever. Staff appeared uninterested and zero focus on customer service.

Partner

10/10

Exceptional

01 Mar 2026

Fulbio

Clean

6/10

Pleasant

28 Feb 2026

Michael

The facility isn’t built very well. Too much noise transmitted to rooms from AC, door closings, above room people movement, in room refrigerator compressor. This is a brand new facility.

Partner

10/10

Exceptional

28 Feb 2026

Maria

Basic, clean and the smiles at check in were lovely!

Family

10/10

Exceptional

27 Feb 2026

Brianna

Staff and cleanliness

10/10

Exceptional

25 Feb 2026

Nicholas

New clean excellent

Self

6/10

Pleasant

25 Feb 2026

Delva

The room was great other than not outfitted. No hand towels nothing to utilize the kitchen. No iron or ironing board. Having to run our dirty towels to front desk to get more. Running out of toilet paper and having to go to front desk to get more.

Partner

4/10

Poor

24 Feb 2026

Anthonette

The staff were friendly but the hotel was not great. It had zero amenities besides a fitness center.

Family_with_children

4/10

Poor

23 Feb 2026

Aaron

To start, they charged me extra fees bringing my total above the advertised rate. Then, my room was basically empty when I checked in. Toilet paper, towels, and a bed sheets. That's it. Not shampoo, soap, tissues, hair dryer, cofee maker, utensils/ glasses/ kitchenware (despite it being a suite with kitchenette). When I asked the front desk, they told me the only thing they could give me was soap, not even shampoo, just soap. I then left to get food, and when I brought it back to my room to eat, I discovered there were bugs in my room. There were also dead bug carcasses in the hallway. When I went to refill my water and the water fountain, the red light was on indicating that the filter was expired, so no clean drinking water. The bed was incredibly uncomfortable and made noise every time you shifted your weight. My room got very hot at night despite having the air conditioning set to 65. It wasnt until the morning that i heard the air conditioning turn on, which I guess means it doesnt work at night. Overall a terrible experience and I will never be back.

Self

2/10

Poor

23 Feb 2026

Denise

They only have 2 towels in the bathroom and when I called down to ask for more I was given a hard time and finally just asked the maid down the gs for more towels. The bed covering is basically 2 sheets. No comforter or blanket. Blow dryer - what a joke! There was not one in the room, so I called down and they said they were all checked out. And would call when one came available- never got a call!! Full empty kitchen. No cups, no coffee maker, no pots and pans. You have to purchase them for $29.99 - wth?!?!

Family

2/10

Poor

22 Feb 2026

Dnagaye

Never got to check in

8/10

Excellent

22 Feb 2026

Brian

Room and bathroom was very clean. Staff was friendly, pleasant with professionalism. Thank you.

Family

4/10

Poor

21 Feb 2026

absolutely no amenities, barebones. fortunately it was clean, because it was brand new. The girl at the front had me waiting about 15-20 minutes to 'try and find a clean room'!

Self

10/10

Exceptional

20 Feb 2026

Glarimar

The hotel looks brand new and everything was nice and clean

2/10

Poor

20 Feb 2026

Ankit

Simply overcharged.
Wyndham is loosing its credibility by giving franchise to such managements.
Rooms smelling. Toilets are terrible
Breakfast name is fake online. They simply gives cookies and coffee.
Bedsheets found lot of hairs and rougg was horribly smelling.
Don’t prefer or suggest anybody for this location.
Charges were not less but service was bad.

2/10

Poor

19 Feb 2026

Paul

We arrived at hotel at 6:30pm. There was no room available so we cancelled the reservation. Hotel staff was the most unprofessional that I have ever seen. Do not stay there

Partner

6/10

Pleasant

18 Feb 2026

Madeleine

Room was clean, the mattress for me was horrible, lumpy. The bed itself is very low. I'm 5' 3\" and the top of the mattress barely came to my knee. I was only there 2 days and the 2nd day I got a little bit of warm water in the shower and then ONLY COLD water.

Self

6/10

Pleasant

18 Feb 2026

Andrea

Very basic, missing alot of details including a coffee pot. They have some fine tuning to do as a new operation. Good location and friendly staff.

Friends_and_family Family

4/10

Poor

17 Feb 2026

Katherine

The lady at the front desk had a very bad attitude.
We showed up at 4:30 and were told our room was not ready and it would be abother 45 mins.

Family

10/10

Exceptional

17 Feb 2026

Nikolay

2/10

Poor

15 Feb 2026

David

Extremely uncomfortable beds. You could hear and feel the bed springs. No sound proofing. Could hear people in the hallways and their opening & closing doors. No food onsite. Just horrible!

Leisure Partner

10/10

Exceptional

15 Feb 2026

Shmuel

Yed

10/10

Exceptional

15 Feb 2026

Suzette

Thank You
Clean New Has everything you need for comfortable stay

Business Self

4/10

Poor

15 Feb 2026

Christopher

Check in was slow because of a “system outage”. Room had a strange smell. Bed was very cheap and slides around on the floor, bedding was minimal. Few towels in the bathroom and no housekeeping for replenishment. Kitchen had zero

4/10

Poor

12 Feb 2026

Sierd

No room keys available, poorly furnished room, no tissues, no lotion, very limited toilet paper, exterior door locked upon arrival, front desk understaffed.

Business

2/10

Poor

12 Feb 2026

Lisa

We reserved a king suite but was told none were available at check in. We had to wait until night to check in. Our room door didn't latch and every time we complained, we were told it would be fixed. No daily housekeeping. Had to bring our dirty towels down to the front desk daily to get clean ones. Suite had kitchenette but nothing to cook with. Extremely overpriced pans and plates were offered for purchase. Rediculous! And no ice machine.

Leisure Partner

2/10

Poor

12 Feb 2026

Tatum

The room has strong fumes of chemicals from newly built building and paint. Booked a 10 day stay and had to check out after one night because the smell made me ill. When I checked in, staff told me it wasn’t a problem to check out the next day if the smell was making me sick. Upon checkout they charged me an additional $100 for leaving early. The staff and management was rude and handled the situation poorly.

Business

10/10

Exceptional

11 Feb 2026

FRANCISCO

Excelente. Very clean, nice new facility.

4/10

Poor

10 Feb 2026

david

The staff that we met were cordial and completed their tasks well. We just couldn't figure out the whole premise of this hotel. The building was stark and felt like a college dorm. (It sounded like it as well, since we could clearly hear the occupant above up tromping around at 3am. Guests are instructed to put their used towels into the laundry basket provided and take them to the front desk for fresh replacements. The refrigerator in our room was so loud, we needed to turn up the volume on the TV to compensate. (On a positive note, it did mask the noises from the other rooms.) This property seems to cater to construction workers who are in the area during the week. The parking lot seemed less occupied on the weekend. We should have done more research. I did NOT feel it was a good value. Again, the STAFF was nice. The front desk is not occupied overnight.

Leisure Partner

6/10

Pleasant

10 Feb 2026

phillip

Hotel is extremely noisy; soundproofing must not have been a consideration during design and construction...

Leisure Partner

10/10

Exceptional

09 Feb 2026

Princess

Loved everything ❤️

Self

2/10

Poor

09 Feb 2026

Larry

Although the reservation was made in error this motel refused to cancel and return funds.

8/10

Excellent

09 Feb 2026

Debbie

Clean room, kind staff!

Business Pet

10/10

Exceptional

08 Feb 2026

RENE

New hotel, great location

8/10

Excellent

05 Feb 2026

Sue

The room
Was very clean

Business Self

4/10

Poor

02 Feb 2026

Zammy

Poor customer service or whatever you call it
Terrible facility , look like hospital and a hotel

Business

10/10

Exceptional

02 Feb 2026

Joe

Everything was awesome. The staff was friendly and efficient the rooms and the rooms were great

2/10

Poor

01 Feb 2026

Melissa

Room staff

Business Family

8/10

Excellent

31 Jan 2026

Norval and Karen

Yes it was spotless and stafff was courteous.

Leisure Family

8/10

Excellent

30 Jan 2026

Shira

Wanted an inexpensive room for 1 night near Palm Beach Airport that was clean and safe and this definitely fit the bill. It’s definitely no frills (no in-room coffee machine or coffee in the lobby, no tissues, no lotion or conditioner, and I overheard in the lobby that you have to bring your dirty towels in the provided laundry basket to the front desk to get clean towels). But it was new (opened 2 months ago), clean, felt safe, had free parking, AC worked great, front desk staff was professional and friendly, and its a 10 minute drive to the PBI airport.

Partner