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Woodspring Suites Palm Springs €“ West Palm Bea

Palm Beach Area - FL · United States

2645 10th Avenue NorthView location

8.2/10Excellent492 Reviews
Cleanliness8.8/108.8
Service8.2/108.2
Comfort6.0/106.0
Condition8.6/108.6
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Woodspring Suites Palm Springs €“ West Palm Bea

Located in Lake Worth, WoodSpring Suites Palm Springs – West Palm Beach is within a 15-minute drive of Palm Beach County Convention Center and Clematis Street. This hotel is 12.3 mi (19.7 km) from Port of Palm Beach and 3.8 mi (6.1 km) from Lake Worth Beach.

Make yourself at home in one of the 121 air-conditioned rooms featuring kitchenettes. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.

Popular amenities

Parking available
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 34 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 10 per pet, per night plus USD 50 one-time cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

John Prince Park 2.9 km / 1.8 mi
Lake Worth Golf Course 4 km / 2.5 mi
Lake Worth Playhouse 4.1 km / 2.5 mi
National Croquet Center 4.2 km / 2.6 mi
West Palm Beach Municipal Golf Course 4.4 km / 2.8 mi
Palm Beach Zoo & Conservation Society 5.6 km / 3.5 mi
Lake Worth Casino Building and Beach Complex 5.9 km / 3.7 mi
Merrian Road Beach 6 km / 3.7 mi
Cox Science Center and Aquarium 6.1 km / 3.8 mi
Lake Worth Beach 6.1 km / 3.8 mi
Lantana Shopping Center 6.5 km / 4 mi
Lake Lytal Park 6.7 km / 4.2 mi
Ocean Boulevard 7.7 km / 4.8 mi
Palm Beach Par 3 Golf Course 7.8 km / 4.8 mi
Phipps Ocean Park 8.4 km / 5.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 121
  • hotel
  • Wheelchair-accessible
  • Car park
  • Wi-fiExtra charge
  • Lift access
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Woodspring Suites Palm Springs €“ West Palm Bea

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKINGSUI.NM-QN

    Photos are not available for this room type.

    Woodspring Suites Palm Springs €“ West Palm Bea

    SUITE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Woodspring Suites Palm Springs €“ West Palm Bea

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Woodspring Suites Palm Springs €“ West Palm Bea

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Woodspring Suites Palm Springs €“ West Palm Bea

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Woodspring Suites Palm Springs €“ West Palm Bea

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Woodspring Suites Palm Springs €“ West Palm Bea

8.2
Excellent
492 Reviews
Cleanliness
8.8 /10
Service
8.2 /10
Comfort
6.0 /10
Condition
8.6 /10
Amenities
7.4 /10
100 reviews shown
8/10
Excellent
20 Jul 2026
Alyssa
Very nice property. Quiet area. I stayed for one night and the room was very spacious. No security deposit for those wondering because I was curious myself. A lot of stuff to do in the area and food places. I enjoyed my stay.
Friends
10/10
Exceptional
17 Jul 2026
Valerie
Clean , quiet and comfortable . Convenient to fast food and dine/in restaurants or use the microwave and electric cooking surface to prepare your food. Staff are friendly and willing to help.
Self
10/10
Exceptional
15 Jul 2026
Keith
Everything was great
10/10
Exceptional
14 Jul 2026
Jesus
Place is a great stay.
Partner
10/10
Exceptional
11 Jul 2026
Keith
perfect nice and clean
10/10
Exceptional
10 Jul 2026
Yosvany
MUY TRANQUILA IDEAL PARA DESCANSAR Y PASARLA BIEN
2/10
Poor
10 Jul 2026
Jean
I have to check out 2 days before my check out time because the ac wasn’t working and didn’t want to give me another room
Friends_and_family Family
4/10
Poor
10 Jul 2026
Roxana L
La habitación no estaba lista a las 3.00pm hora de entrar, pudimos entrar 4.00pm, necesitábamos entrar al baño y en la recepción no había llaves para entrar al baño de allí de la recepción y la recepcionista no pudo ayudarnos y no abrió el baño, no lo recomiendo a nadie.
Family
10/10
Exceptional
09 Jul 2026
Gina
Nice suit, quite and clean
Business
10/10
Exceptional
09 Jul 2026
NELIDA
We were able to check in early with a small fee. Staff was very friendly and helpful in getting us a room with our last minute early check-in

Room was very clean, Walking distance to fast food. Location was great to many attractions.
Family_with_children
10/10
Exceptional
07 Jul 2026
Bryan
Great place to stay. I was here for the 4 of July, and it was a little noisy to be nice. Nice property. You will not be disappointed. It is close to everything you may need: Walmart, Chick-fil-A, you name it!
Self
10/10
Exceptional
07 Jul 2026
Honnee
Staff were very professional the environment was very clean inside the Building smells very good the rooms were very clean and beds or very comfortable my stay I was very pleased
Self
10/10
Exceptional
05 Jul 2026
DjayHotsauce
Great
Pet
10/10
Exceptional
02 Jul 2026
Wilson
Todo
Self
10/10
Exceptional
01 Jul 2026
Honnee
My experience was good excellent service very clean environment
Self
2/10
Poor
30 Jun 2026
patrick
Wifi didn't work for me. Check out after 30 minutes
Self
6/10
Pleasant
28 Jun 2026
Yosvany
Se reservo una habitacion king y al llegar no habia disponible ... no se como puede pasar algo asi. Por lo demas esta todo muy bien. El personal es atento y servicial.
Partner
10/10
Exceptional
26 Jun 2026
Najera Ortiz
Great Hotel staff and the rooms are clean
4/10
Poor
24 Jun 2026
Eric
Staff was great. Although there was only one person.
My virtual payment through hotels.com was declined upon my arrival, so I spent nearly an hour on the phone trying to get the payment from hotels.com through to the hotel, even though I had already paid in full.
The room keys were not working and apparently haven't worked for three weeks. Each guest had to be escorted to their rooms to enter. So if at any time you left your room, you had to be escorted back. And there was only one staff member for the front desk and escorting guests.
There was no wifi in the hotel. No coffee, water, or anything for guests other than a vending machine.
When I left the hotel in the morning at 6:45am, the front desk was closed.
2/10
Poor
22 Jun 2026
Lori
No rating for the room since we were never able to enter it! We reserved and paid for a room on the same day for which we needed it (6/18), because our VRBO home rental fell through. When we arrived, the clerk, Carina, said there were no keys available. If we had to leave the room, we'd have to find a staff member to let us back in. This was unacceptable, so the clerk cancelled the reservation for us. It was a bit suspicious because a woman waiting in the lobby immediately asked if she could have our room.
2/10
Poor
20 Jun 2026
Victoria
No room key available for me when I arrived had to wait on staff to let me back in my room the first night. Also I was told I would be paying a $175 deposit upon my arrival at check-in because my trip was already prepaid. Didn't get a refund 2 days after checking out. Called the hotel and they informed me that my stay was not prepaid and that the $175 was actually for the two nights I was staying and that they don't take deposits. So I'm not sure why. The gentleman that chicked me in said the $175 I was paying was a deposit. Otherwise I would have told him my room is already paid for and I should not be paying anything extra outside of a deposit and any associated fees disputed with my bank got my money back so everything is fine. Just be careful.
2/10
Poor
20 Jun 2026
Simone
Property was in a great location and has restaurants in same area basically you can walk to. The staff were horrible. No empathy about anything! This new property had no keys to the hotel rooms and had to walk you to your room to let you in to a room that you paid for and act as if this was not a problem. Stay away from this property if you need a key to open your room door. Like your parents waiting on you to come home to let you in the house! This to me was a security breach
Self
10/10
Exceptional
17 Jun 2026
Theodore
Every time I stay there, the lady at the front desk is absolutely awesome! She is a pleasure to deal with.
Self
2/10
Poor
16 Jun 2026
Jalysa
The customer service was awful. There were no keys and you had to call someone to open your room or tell the front desk every time you needed to get in your room. When asked to speak with management and so forth- no one was available. Would not stay at this location ever again. My mother also was there who is a older lady and for her to be inconvenienced, especially from driving 8 hours from home was very frustrating also.
Family
2/10
Poor
14 Jun 2026
Adonis
Ayer vicitamos este hotel y resulta que no tenían llaves para las avitaciones aparte las camas están ya todas deterioradas. No pude dormír tuve que dormir en el suelo 😅bueno me queda nomas la experiencia
Family_with_children
10/10
Exceptional
13 Jun 2026
Carlos
Clean Facility, rooms, and floor.
However, the Staff could not supply us with clean towels when we requested them. When they did, over an hour later, they provided us with fewer towels than we requested.
6/10
Pleasant
11 Jun 2026
Sandra
No hair dryer, no bathroom amenities. Except one bar to wash your hands and one small travel size or half travel size thing of shampoo for two people.
Family
4/10
Poor
10 Jun 2026
AL
Staff was very helpful. You can hear everything from your room, next door, hallway, down and above rooms. I mean every moment, cough walk. They didn't have curtains so the light came through early and woke you up. If you stay long you have to exchange your own towels and house keeping doesn't come to your room. So you have to take your own trash out. Beds are cheap and very noisy. They do not have an ice machine but have ice strays. I use a dry and wasted money because it didn't work. Waste 3 hrs of my time waiting for it to dry.
Family
10/10
Exceptional
08 Jun 2026
Theodore
I stay there an average of once a week due to traveling with business. The lady that is there at night is absolutely wonderful! Very helpful very friendly and very professional. The room is always clean and I will stay there again for sure.
Self
10/10
Exceptional
08 Jun 2026
Dana
Premises clean and staff wonderful
Self
4/10
Poor
06 Jun 2026
Anna
Reception was not very welcoming. I was waiting for 45 min to check in at 10 PM when I arrived. Property is new, towels had some hair so I did not use it. It was clean overall. People were coming and complaining about a lot of things non stop while I was waiting to check in. I just booked it last minute and definitely can tell you get what you paid for. Advice- go find property $50 more and you'll get a normal room, real bed and clean towels.
Self
8/10
Excellent
05 Jun 2026
TYLER
It was a great hotel or stay in for a few days as I attended a concert. This type of hotel is bring what you need as they isn’t supply much. The elevator probably needed to be vacuumed but hallways seem to be clean.
Self
10/10
Exceptional
04 Jun 2026
Mark
Close to Chipotle and Chik fil a.
Self
2/10
Poor
31 May 2026
erica
The worst hotel!!!
8/10
Excellent
30 May 2026
Ericka
Love the overall experience will return
Friends
10/10
Exceptional
29 May 2026
David
Awesome
Business
10/10
Exceptional
29 May 2026
Dayana
Everything was very clean and organized and the staff was very friendly
Self
10/10
Exceptional
29 May 2026
Arthur
Very clean staff was great
Self
8/10
Excellent
28 May 2026
Ann Marie
I spoke with the staff as I checked out because the AC in my room didn’t work well.
With this one being new, clean, etc it doesn’t have the any bad habits like some of the other of the wood springs I’ve seen in other areas
I hope they do well, keep it clean, and well maintained
Self
10/10
Exceptional
28 May 2026
Tatiana
All new and very clean
Self
10/10
Exceptional
26 May 2026
Jonathan Morales
Very good
8/10
Excellent
25 May 2026
Stephanie
Clean room pretty decent rooms for a few night stay
Partner
4/10
Poor
24 May 2026
Vladimir
good new built hotel BUT, there is no any cups, napkins, others mandatory misc. staff for hotel. Staff mostly are not well trained. Manager of front desk restricts room digital open card to One single in spite of 2 people in room. Only the strong argument w staff, call to manager to get second card help as some favor?!
Friends_and_family Family
10/10
Exceptional
22 May 2026
Angel
Very clean and a great price
10/10
Exceptional
20 May 2026
Williamson
Everything was perfect
8/10
Excellent
20 May 2026
cheryl
When we checked in we had 2 towels and 2 small wash towels. Please buy more towels
2/10
Poor
18 May 2026
Darian
Air conditioning was GREAT!!!
Self
6/10
Pleasant
18 May 2026
Melissa
Kitchen had no pots, dishes or coffee to utilize.
10/10
Exceptional
17 May 2026
Jean Denis
👍
10/10
Exceptional
17 May 2026
Jose
Very clean
8/10
Excellent
12 May 2026
HEIDI
Cons: You have to sign out a hair dryer or ironing board and they didn’t have them available on the first day because they were signed out by others. The bed frame is very flimsy and made noise whenever you moved around in bed.
Pros: Good for the price. Clean. Easy parking. Locked lobby after hours.
Partner
10/10
Exceptional
11 May 2026
Michael
The location of this hotel is 10 star! The hotel is brand new and staff was excellent. It’s right across from Chic-Fil-A and several other restaurants… The hotel has a brand new guest laundry. I would 100% stay here again. This is a very nice “no frills” hotel in an incredibly safe area.
Self
4/10
Poor
11 May 2026
tina
I had a two night stay and was informed when I checked in that they didn’t have any room keys and somebody would have to walk me up and open up my door, which was super inconvenient as I had to leave several times throughout the day and night only to have wait and have an escort every time walk me upstairs to my room to open the door . Also there was a stack of dirty linen and bag of garbage 2 doors down from me from midday till the next morning. The room was clean though.
Self
10/10
Exceptional
10 May 2026
Armando
The property was excellent and what i expected.
Self
10/10
Exceptional
10 May 2026
Carlos
Second time staying at the hotel. Love the whole kitchenette set up. Just remember bring your own stuff. They do charge you if you want pots and pans and plates.
Friends
8/10
Excellent
10 May 2026
Joe
Clean rooms, friendly staff, need kitchen pots and pans to cook. Enjoyed my stay there, would stay again
8/10
Excellent
10 May 2026
Charles
Good
Self
10/10
Exceptional
06 May 2026
Rodrigo
Good
Friends_and_family Friends
2/10
Poor
01 May 2026
Karla
NO RECOMIENDO ESTE HOTEL, A PESAR DE SER UNA CONSTRUCCION NUEVA LAS CONDICIONES DE HUMEDAD Y MAL OLOR ES TERRIBLE, ADEMAS DEL PERSONAL ESCASO Y POCO DILIGENTE, NO CONTABA CON LLAVES MAGNETICAS, LO QUE IMOLICABA QUE ELLOS MISMO ABRIAN LA PUERTA A LA HORA DE ENTRAR A LA HABITACION, Y DESPUES DE LAS 11PM EL FRONT DESK ESTABA CERRADO. OLOR
10/10
Exceptional
25 Apr 2026
Theodore
The staff at the front desk are wonderful and very helpful
10/10
Exceptional
22 Apr 2026
Andres
Good
8/10
Excellent
21 Apr 2026
Paola
Clean and very comfortable
Partner
10/10
Exceptional
20 Apr 2026
Maribel
The employees were very helpful and friendly! It is a new property so the unit was super clean and I loved that it has an actual stovetop and real fridge, not those tiny ones at other high end hotels. I think my only wish was that they had breakfast. I stayed there a week and it would've been convenient to have coffee and something in the mornings! But other than that I enjoyed it.
Pet
10/10
Exceptional
18 Apr 2026
Yaneisy
Bueno lo q no me gustó es que estuve solo una noche pero todo lo demás excelente , el personal el servicio, la limpieza todo de primera calidad
Friends
10/10
Exceptional
12 Apr 2026
MARIA GEMMA
The room was very clean.
Partner
10/10
Exceptional
11 Apr 2026
Kuang
Delicious
Self
6/10
Pleasant
10 Apr 2026
Andrew
Nope kitchen had nothing went out and bought a frying pan and dush sopa plates etc. Was petty about towels room service never came to clean but knocked on our doors 4 xs from 8am randomly and when we answered no one responded. Front staff has a bad attitude dont engage when lookingvat you act as if you are a bother when booking a 2ns night they didnt want to really assist and told me after paying on hotels .com whole im currently at there property in the room on the line with them rold me to screenshot the purchase and come down to shoe them when ai asked for what she couldnt give an answer. Basically an elevated motel 6. That may work for you. For me this wasn't what I thought 170 would pay for an elevated motel 6.
Friends_and_family Friends
6/10
Pleasant
02 Apr 2026
Shawn Michele
The room was clean and well-maintained. Some of the staff members were very courteous and helpful, while others came across as less accommodating. The kitchen was a positive feature; however, additional charges applied for renting coffee makers or kitchenware, which led us to purchase our own paper plates and plastic utensils for the week. Considering the rate paid, I believe more amenities should have been included. We primarily used the accommodation as a place to sleep, and given the price, alternatives with additional features such as a pool or other amenities might have been more suitable. The location was convenient and close to all necessary destinations. I would consider returning, but I would opt for a more affordable room, as the current offering mainly serves as a sleeping space without additional amenities.
Family
10/10
Exceptional
31 Mar 2026
Carlos
The hotel was new. Nice rooms. All good for the first time. Would definitely stay there again
Partner
8/10
Excellent
30 Mar 2026
nathan
Very clean well maintained just the room had a funny smell. Maybe it was brand new everything.
Friends_and_family Family
10/10
Exceptional
30 Mar 2026
Glarimar
Very nice
Partner
10/10
Exceptional
29 Mar 2026
Margarita
really nice stuff nice i definitely go back !
Family
4/10
Poor
28 Mar 2026
Phillip
Wouldn't recommend high price for disappointment.
6/10
Pleasant
24 Mar 2026
Diana
We were there on spring break week and it was a bad idea.
Family_with_children
2/10
Poor
23 Mar 2026
Katie
The most horrible rude unprofessional staff i have ever seen . The worst experience i have had . The most insulting staff who has no manner yell and double charge my credit card , invade my room many times without my permission . I m. A physician who works at the hospital JFK right next to the hotel and this nasty assistent manger attacked me twice claiming i owe them when she double charged me and over charged me . I need my money back
10/10
Exceptional
22 Mar 2026
Mark
My stay was very pleasant. Adeline and Carryna was very professional when it comes to helping out. I would stay again.
Family_with_children
10/10
Exceptional
20 Mar 2026
Oswaldo
Muy bueno
8/10
Excellent
19 Mar 2026
Jennifer
The facility looks brand new, and the location is great if you are going to the airport. Everything was very clean! They were a little short staffed. Plus I would recommend a room on the top floor. We could hear those above us whenever they moved around their room.
Partner
2/10
Poor
18 Mar 2026
Daniela
The room was not cleaned after the previous guest, garbage everywhere on the floor, hair in the bathtub, overall terrible condition. We left right away and asked for a refund. The night manager was very accommodating and apologetic.
Partner
2/10
Poor
16 Mar 2026
Jasmine
My husband and I arrived early to the hotel after previously calling ahead and being told that early check-in would be okay. We had been traveling and were very tired, so we were hoping to get settled in. However, when we arrived, the front desk staff immediately said, “You’re early, we don’t have any rooms ready, you’ll have to wait.” We understood that rooms may not always be ready early, but the way it was communicated felt dismissive.

We waited in the lobby for about two hours with no updates from the front desk. The same employee who initially spoke to us left when her shift ended without ever checking on the status of our room. When the next shift came in, the two employees at the desk were extremely unprofessional — loudly discussing their personal lives and using profanity while guests were sitting in the lobby.

After waiting longer, we had to approach the desk ourselves to ask for an update and were told to wait another 45 minutes.

When we finally got into our room, it was disappointing. There were no cookware or utensils, despite the room setup suggesting they should be available. There were no extra towels, the hallways had trash and dirty bedding sitting out, and the elevator stopped working during our stay.

The hotel looks very nice from the outside and appears newly built, but the overall experience felt disorganized and poorly managed. You can also clearly hear other guests’ TVs and noise through the walls, which made it hard to relax.
Partner
10/10
Exceptional
15 Mar 2026
Oswaldo
Very good
10/10
Exceptional
14 Mar 2026
brisa
Everything was good easy parking the stuff was really nice.
Partner
8/10
Excellent
11 Mar 2026
Christopher
Clean new place
6/10
Pleasant
11 Mar 2026
Donna
Out check-in was slow. The girl was having a conversation with another worker, the whole time we were trying to get checked in. Our room was near the front lobby. Everytime the door from the lobby to the rooms closed it made a loud bang. It went on into the evening make it impossible to sleep.
The first day we did not have hot water in our room & the elevator was broke.
The beds & linens are nice. The room had 2 bars of soap & a small shampoo. No over amenities like Kleenex or a coffee maker.
It was a very basic room. We only stayed 2 nights, so it would have been nice to have a few more amenities.
Partner
10/10
Exceptional
11 Mar 2026
Leonardo
yes
8/10
Excellent
11 Mar 2026
Julio E
Parking easy
Family_with_children
8/10
Excellent
10 Mar 2026
Julia
Parking was easy. Hotel is relatively new. Rooms are clean. My overall stay was good. The elevators were out of service so the staff did try to get us a room on the first or second floor.
Partner
4/10
Poor
10 Mar 2026
Michael
Hotel had no hot water and had to shower with a cold shower. It is a suite hotel with a kitchen. The room had no utensils and the front desk had no forks, spoons, etc. TV kept going out
Partner
2/10
Poor
10 Mar 2026
Deborah
Front desk staff was incredibly rude. Had early check in from THEIR reservation company, but they knew nothing about it. Added an extra day via same and we were locked out of room with personal items inside. We had proof of payment, but they refused to look at the email from their reservation company. Instead they booked through 20 people ahead of us waiting to get in room for 2 hours. Let us in to retrieve our belongings and threatened us. Had us call their reservation company to troubleshoot THEIR glitch with the computer payment system. Fifteen phone calls later and the reservation desk said the hotel would not answer their phone. Called from my phone and they talked with THEIR reservation company who said room was paid for, but hotel would NOT acknowledge payment. After a long day, lots of hotel drama, we were FORCED out of the room to drive three hours home late at night. DO NOT STAY HERE. Heard other people saying they were locked out of their rooms too. WORST CUSTOMER SERVICE EVER AND WE TRAVEL ALOT.
Partner
8/10
Excellent
09 Mar 2026
tina
Plenty parking and a chipotle next door and several eateries in thebarea
Self
2/10
Poor
05 Mar 2026
Andrew
Ac stopped working and no other rooms available. When I tried to get the 2nd night refunded no one would answer when hotels.com tried to contact them. More than $200 to book a room at a hotel with working ac
8/10
Excellent
05 Mar 2026
Ramon
The hotel looks new, with excellent facilities, including laundry, but it needs a little more organization. The service at the front desk was very good. I hope that next time they will be a bit more organized.
Friends_and_family Family
4/10
Poor
02 Mar 2026
Edison
It’s a nice relatively new hotel. It does seem clean. However, my wife’s feet turned black walking across the floor. The staff is extremely rude and every time you ask them for something it’s a big bother. We asked about a coffee pot they told us they’d sell us one, we asked about plates or somewhere. They said they could sell us some. Why would I buy utensils and appliances for a two day stay. I just don’t think I’ll ever stay here again.
4/10
Poor
01 Mar 2026
Thomas
No staff support whatsoever. Staff appeared uninterested and zero focus on customer service.
Partner
10/10
Exceptional
01 Mar 2026
Fulbio
Clean
6/10
Pleasant
28 Feb 2026
Michael
The facility isn’t built very well. Too much noise transmitted to rooms from AC, door closings, above room people movement, in room refrigerator compressor. This is a brand new facility.
Partner
10/10
Exceptional
28 Feb 2026
Maria
Basic, clean and the smiles at check in were lovely!
Family
10/10
Exceptional
27 Feb 2026
Brianna
Staff and cleanliness
10/10
Exceptional
25 Feb 2026
Nicholas
New clean excellent
Self
6/10
Pleasant
25 Feb 2026
Delva
The room was great other than not outfitted. No hand towels nothing to utilize the kitchen. No iron or ironing board. Having to run our dirty towels to front desk to get more. Running out of toilet paper and having to go to front desk to get more.
Partner

Location & surroundings

Woodspring Suites Palm Springs €“ West Palm Bea
2645 10th Avenue North, Lake Worth, United States

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