Holiday Inn Express and Suites Lantana

United States , Palm Beach Area - FL
LANTANA, 1251 Hypoluxo Road
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100 reviews shown

4/10

Poor

31 Mar 2026

Terry

The room was visually clean but stunk terribly of stale body odor. Made it difficult to sleep. Last room available so could not change rooms. Breakfast was expensive for the cost of the room.

8/10

Excellent

29 Mar 2026

Ingrid

Good

Family_with_children

10/10

Exceptional

26 Mar 2026

Jocelyn

Everything was so good

Partner

10/10

Exceptional

23 Mar 2026

Alfredo

breakfast was good

Family

6/10

Pleasant

18 Mar 2026

Byron

The Hotel was recently remodeled but the management told us they only provide basic TV Stations and did not provide any streaming channels such as CNN, FOX News, Paramount and others so we were limited on what we could watch. Won't stay here again

Partner

10/10

Exceptional

15 Mar 2026

Taha

Good

8/10

Excellent

10 Mar 2026

Wayne

Nice hotel

Self

2/10

Poor

10 Mar 2026

Verified traveler

The first room I was in was located on the ground floor next to the doors to the gym and pool. People kept slamming doors going in and out of the gym and pool until well after midnight. They shouted down the hallway at one another. I fell asleep only because I used swimmer’s earplugs to block the noise. Also, the toilet bowl smelled like urine. I purchased $15 of cleaning supplies, including disinfectant and a toilet brush. I cleaned the toilet bowl that night.The next morning, I politely told the manager that I would not be able to finish out the remaining six days of my reservation. He offered me a room on the second floor. I accepted his offer. The second floor was quiet, but the room was a mess. The shower head was broken and kept falling off its perch, nearly hitting me on top of the head or on my face multiple times. The first time I showered, I saw a hotel guest’s worst nightmare: a stranger’s pubic hair in the shower. Not kidding. I nearly gagged. The disinfectant and other cleaning supplies that I purchased came in handy again, sadly. I went nuclear on the shower until it was clean without any hairs from strangers.

The manager never checked on my experience in this second hotel room, so I did not have an opportunity to complain. I would also say the breakfast food is frozen and defrosted, rather than cooked fresh each day. You’ll see what I mean when they serve omelettes.

On a positive note, the room had a powerful AC unit which kept me cool at night.

Self

4/10

Poor

08 Mar 2026

Daniel

Choose to not stay here.

Friends

10/10

Exceptional

05 Mar 2026

Kimberly

Had a wonderful 4 nights at the Holiday Inn. Beautiful pool, gym, great morning breakfast & friendly staff

10/10

Exceptional

28 Feb 2026

Michael

Solid spot. Super clean and convenient. Stayed while my flight was canceled. Would stay again

8/10

Excellent

25 Feb 2026

Karen

Staff was very friendly.

Partner

6/10

Pleasant

25 Feb 2026

Kenneth Burnett

Staff was fair at best

Self

10/10

Exceptional

22 Feb 2026

Monica LaRae

Friendly staff, very clean hotel and rooms. The free breakfast was very good. Great location.

Partner

6/10

Pleasant

22 Feb 2026

Tyson

The problem was the room that I got on Hotels.com was not the room I got when I arrived at the hotel. I paid for two queen beds and sofa. I recieved a 1 king and a sofa.

10/10

Exceptional

22 Feb 2026

Russell

Staff was incredible.

2/10

Poor

18 Feb 2026

Craig

First floor room was misty/mildewy smelling and extremely noisy with slamming doors. Staff could not accommodate a change in room or refund.

4/10

Poor

17 Feb 2026

Ron

I booked a handicap accessible room, telling booking my companion is wheelchair bound. Upon check-in and getting to our room we found a standard shower/tub combo with requested shower chair (that barely fit in the tub BTW). Back at the desk I was informed there was not a handicap room available. Going about our business and accepting our fate, we received a phone call as we left the hotel saying there was a handicap accessible room available and could we swap out now due to the desk wanting to move folks into our original room. We returned to the hotel and moved into the new room.
Surprise, this bathroom was also not handicap accessible. The shower was walk-in style with a low lip and I moved the shower chair from previous room. However, there was not enough room in the shower for my companion to get in past the shower chair. In addition, the bathroom itself did not permit manuevering the wheelchair at all. My companion could go straight in to the toilet and that's it. Also, addit'l towels were a problem, not found by staff. To say that I am not used this hotel chain falling short like this is being kind. In addition, our keys did not work the second night and after going back and forth several times discovered that the check-in staff had processed the key cards for only one night when it should have been obvious we were booked for 5 nights! In deference to housekeeping we did not have service the first 3 nights and expected clean sheets after 3 nights. This did not happen.

Partner

8/10

Excellent

15 Feb 2026

margaret

The staff was Very Friendly & helpful. The hotel was very clean. I enjoyed my stay & would have rated it a 5 star, but I LOVE Yogurt & was disappointed there was no yogurt for breakfast.

Self

8/10

Excellent

09 Feb 2026

Michael

The room was large in comparison to other Holiday Inns I've visited. The cleanliness was good and the room was well equipped. Breakfast was fine.

Leisure Partner

10/10

Exceptional

07 Feb 2026

Steve

Staff was great and we had a pleasant stay . It’s nice to see that management keeps up with the maintenance of the hotel . Unfortunately some other hotels do not .

Friends_and_family Family

8/10

Excellent

01 Feb 2026

DOUGLAS

Room, staff, property was nice. I woukd stay again.

2/10

Poor

01 Feb 2026

ahmad

Bathroom garbage bin left from previous guest without changing bag!!!
Bathroom sink leaks
Breakfast was horrible
Go somewhere else

Leisure Family

2/10

Poor

01 Feb 2026

Guerdy

The bathroom was so dirty. The toilet bowl I don't have a name for. Customer service is -10. I called the front desk, the lady hanged up on me then I called 4 times she didn't pick up, I went downstairs she was looking at me like what.... I just went back upstairs. I didn't want any problem. I wish I could attach a pic of the toilet.

Leisure Self

2/10

Poor

26 Jan 2026

Lonnie

Dirty bathroom, horrible breakfast and outdated faulty key card system. Overpriced.

8/10

Excellent

25 Jan 2026

bin

Staff is friendly. Breakfast is good but not too many choice. Only thing is the AC can’t adjust, a bit cold

Leisure Family_with_children

8/10

Excellent

20 Jan 2026

Chrisnelia

Spacious, clean, and comfortable room—perfect for a short stay. The hotel is easy to find, includes breakfast, and offers 24-hour coffee. Great option for a quick visit. Please note that nearby dining options are mostly fast food.

Business_and_leisure Partner

8/10

Excellent

17 Jan 2026

carmela

Clean

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

Kathryn

Ues

8/10

Excellent

10 Jan 2026

Marjorie

This was a short stay. It was very convenient for my family and I. We are satisfied with our stay!! Rooms and bathrooms were clean. We did not come across any issues. Will recommend.

Friends_and_family Family

6/10

Pleasant

09 Jan 2026

Umesh

Staff were courteous, and the room was large for two queen beds. It was in a good location, just a quarter of a mile away from I-95 and a mile away from a bunch of stores. However, they didn't replace the toilet paper (at all) after room service, so we had to ask for it a couple of times and had to go at the front desk to get it. They didn't replace the same number of towels after the room service either. The pool was also inaccessible, even though the front desk manager said it was open. I tried to open it with all my force, but couldn't open the pool gate. Yes, I could've broken the pool gate, but I don't want to do that, of course. The breakfast was meh. I barely eat anything; all I eat are scrambled eggs and sausages. Holiday Inn is my first choice wherever I go, but this one wasn't up to the level I am used to.

Friends_and_family Family

2/10

Poor

04 Jan 2026

Jessica

Menu was fresh, breakfast good, Parking medium.

Business_and_leisure Family

10/10

Exceptional

03 Jan 2026

Jacob

Nice staff, clean room, and plenty of parking.

6/10

Pleasant

02 Jan 2026

Kayla

The breakfast was fresh and the area was nice. The staff was cordial and friendly. The room was comfortable and safe. It needed a few things and replacements in fixtures and the shower leaked on the floor, warped the door and it needed replacing but it got the job done! The elevator was fast. We were thankful for a clean room.

Partner

10/10

Exceptional

01 Jan 2026

Lester

A one-night stay for four people in a suite room. The hotel and the room were clean, and the breakfast was good. I recommend it.

Family

10/10

Exceptional

31 Dec 2025

Josette

Yes, room was clean. The front desk was okay . The kitchen lady Cindy is the nicest person I ever met.

10/10

Exceptional

29 Dec 2025

Becky

Wonderful room and friendly staff. Nice breakfast

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Nathaniel

Room was clean... Front desk staff was attentive.

4/10

Poor

27 Dec 2025

Brisa

Phone and fridge were not working

10/10

Exceptional

26 Dec 2025

Ron

The room was clean it served a pretty good breakfast the staff was courteous overall well worth the money

Leisure Partner

8/10

Excellent

22 Dec 2025

Byron

The room was clean and remodeled, but the Microwave didn't work and they replaced it. Also, the Blackout Curtain didn't work. Other than that, we were very satisfied with the hotel.

Partner

4/10

Poor

20 Dec 2025

Kecia

This was my second time using this hotel and each time there’s always something wrong. No batteries in the tv remote to not having enough keys. Only to go up to my room and the one key that was given to me doesn’t work. Plus they hold 150$ on your card and it doesn’t even release back to your bank for 3-5 days. All the while they tell you that it’s released as soon as you check out. Rooms aren’t worth the kind of hold.

Partner

8/10

Excellent

18 Dec 2025

Michael

Comfortable clean room

Self

10/10

Exceptional

17 Dec 2025

Mourand

The room

2/10

Poor

15 Dec 2025

Ludnie

Ordered dirty

10/10

Exceptional

07 Dec 2025

Debbe

Great amenities and clean and building in good shape.

Partner

8/10

Excellent

28 Nov 2025

Teddy

It was great good service

Business_and_leisure

10/10

Exceptional

20 Nov 2025

Rosemene

Everything was great

Business_and_leisure Partner

6/10

Pleasant

19 Nov 2025

Natalia

Woke up too early didn’t have any breakfast. But started my day in there. I had to change my room twice because the first room. The AC was out of order the second room. The door was locked so they had to put me in another room and I had to wait for it.

Partner

10/10

Exceptional

17 Nov 2025

Vinod

The shower curtain was not great. It was too long and and causing trip hazard when taking shower. Also toilet was a cheap quality and did flush properly

Business

2/10

Poor

16 Nov 2025

James

I booked through Expedia while traveling and and put my location in as Palm Coast. This hotel came up as the third option in the list. I am not familiar with the area and since it was the 3rd listed I didn’t even think to check it so I booked it. I mapped it and it was over 3 hours away from where I was and I was ready to stop for the night. I immediately contacted Expedia and the agent was extremely nice explaining that it was non refundable but would contact the hotel to see if they would accept the waiver and cancel the reservation. After 3 phone calls and no answer the agent raised an emergent issue for the team to continue to contact the hotel and I received a message the next morning that the hotel refused to cancel the reservation. I understand non refundable and it was totally on me for not checking and rechecking but did it really financially hurt this hotel to lose $158?? We travel A LOT and Holiday Inn Express will not be getting our business again! It’s a shame the almighty dollar is more important than forgiving an honest mistake!

Leisure Partner

10/10

Exceptional

11 Nov 2025

Nicole

Great service

10/10

Exceptional

04 Nov 2025

maximiliano

Clean room staff was amazing. Breakfast was on point.Tierrah was who checked us in she was very welcoming. Definitely will come back.

Business Family

4/10

Poor

28 Oct 2025

Catherine

While the front desk staff was courteous and helpful, several issues during my stay fell below IHG standards. The room had a loud AC, lukewarm shower water that never got hot, a broken soap/shampoo dispenser left on the shower floor, and a loose fridge seal. A small roach was also seen near the microwave, and housekeeping failed to replace the shower mat on Saturday.

Breakfast service was disappointing. Although breakfast was advertised to start early, on Saturday only eggs were ready by 7:30 a.m., and the juice machine wasn’t working. In contrast, Sunday’s breakfast was fully stocked, showing Saturday’s limited options were not typical.

I booked this hotel so my son could rest well and have a full breakfast before his sports tournament, but the maintenance issues, cleanliness concerns, and breakfast service failure made for a poor experience. I have photos and a video of the issues and respectfully will be requesting a refund for this stay.

Friends_and_family Family

2/10

Poor

21 Oct 2025

Newsherly

The bed sheets smelled awful. My car was hit in the parking lot.

Business_and_leisure Self

10/10

Exceptional

19 Oct 2025

Shelley

Clean rooms excellent staff Gregory, and Kia are excellent staff very friendly and helpful upon checking in and any questions always had a smile on their faces. Breakfast was excellent along with the staffing for it… would highly recommend this place to stay.

Leisure Pet

10/10

Exceptional

17 Oct 2025

Pedro

I was happy with the place

6/10

Pleasant

12 Oct 2025

James

The staff was superb. However, there were slamming door noises early morning, late at night. The bed was very hard. But truly, the staff made up for it. It was not their fault.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Jerry

Friendly, helpful staff, well maintained for an older property. Great location. Breakfast typical Holiday Inn Express breakfast, but very clean area, staff keeps food stocked. All staff seem to like working there and help customers.

Self

10/10

Exceptional

06 Oct 2025

Michelle

Great!

4/10

Poor

30 Sep 2025

Michael

I was killing various kinds of bug each day / night of my stay. Would have not normally booked and HI, but it was closest to where I needed to be. Next time I’ll drive the extra 15 minutes. Friendly desk staff, terrible property.

10/10

Exceptional

30 Sep 2025

Schnider

Very nice

Leisure Family

10/10

Exceptional

28 Sep 2025

Irmalinda

I stayed one night. It was quite and clean

Leisure Self

10/10

Exceptional

21 Sep 2025

Elizabeth

Gregory was great at check-in. Was above and beyond helpful. The only negative thing was the toilet ran all night long and issued a high wind might have kept me up if I hadn't been so tired

Self

10/10

Exceptional

21 Sep 2025

Ashley

5 stars

We came into town for a concert and to see some family. We got in super later after our car was damaged in the parking lot of the concert and no one stuck around or left info. To say it was a rough night is an understatement. Tara at the front desk was incredibly patient and helpful and made sure me, my significant other and our 4 children were well taken care of and could get a a good night sleep comfortably. We are extremely grateful for her kindness.

Friends_and_family Family

8/10

Excellent

07 Sep 2025

Abigail

It was a good short stay. My only issue was that someone tried to enter the room an hour before check out time.

Leisure Partner

6/10

Pleasant

27 Aug 2025

jeanclaude

Safety concern

The room itself was clean. 5 star for housekeeping.
The morning after checked in; I realized I slept with an open door. The door seems lock: but with a little push it opened. I called the front desk to report the finding. The manager came then moved us to room 331. Room 331 was worst ... the door also doesn't lock, and no dead bolt.
So we had to move back to room 222 even though the door was not secured. And the TV did not work during the entire stay.

Friends_and_family Family

10/10

Exceptional

23 Aug 2025

Amber

Love this Location

10/10

Exceptional

20 Aug 2025

Caroline

Peacefully and friendly staff

Business_and_leisure Self

10/10

Exceptional

20 Aug 2025

Juan Carlos

Very clean.
Breakfast area was clean and well prepared

4/10

Poor

18 Aug 2025

Maria

The food was ok bed ok but it was clean and the manager of housekeeping treat us very bad no education she need to go to school to learn how to treat a guess that place had a cockroach

Business_and_leisure Partner

4/10

Poor

14 Aug 2025

Shawn

Phones didn't work. Card reader didn't work. Tvs didn't work. Changed rooms TWICE. Fake fire alarm for burnt popcorn. The guy was acting like he was on meth.

Business Self

10/10

Exceptional

14 Aug 2025

Tori

Everything was really comfortable

Leisure

10/10

Exceptional

14 Aug 2025

Cynthia

Clean and the front desk were really nice

10/10

Exceptional

13 Aug 2025

Chrissy

Very clean and upgraded.

Business_and_leisure Partner

10/10

Exceptional

09 Aug 2025

Caitlin

Staff was great, room was clean and quiet.

Self

8/10

Excellent

09 Aug 2025

Poughlee

Bed was comfortable, room cleaned nicely. However, there was only a small of body wash was in the bottle, and it was not replenished.

6/10

Pleasant

08 Aug 2025

Jasmanpreet

All good
But staff look like not happy to help others
As we went down for breakfast and they runout through omlette we call staff to refill she said we don’t have no more
But after 15-20 minutes she was serving others to onlette little frustrated due to this

Leisure Family

10/10

Exceptional

05 Aug 2025

Oswald

Would go again, however they need to improve on the breakfast.

Partner

8/10

Excellent

05 Aug 2025

Bruce

Just a short stay…

Clean. Good surroundings. Bed-firm.
Breakfast a little on the too healthy side. Egg-white vegetarian omelette only egg choice.
Good bakery items.

Partner

10/10

Exceptional

04 Aug 2025

LaMae

Great Hotel

Visited my son in Lantana. Stayed here mostly so we could take my grandson in the pool. The pool was wonderful!
Reserved a king bed suite. Nice sitting area along w the sleeping area. Very clean and well taken care of.
The cleaning staff, and front desk gentleman were the best!
Very helpful with anything you needed. Will stay here again!
I do have 2 suggestions; need more shade in the pool area, either more umbrellas or a sun sail. Also, higher toilets. Lol. Shocked my 70 some year old body the first time I sat down.

Partner

2/10

Poor

04 Aug 2025

Dino

Stayed at holidays for years and only once had a similar issue. Roaches it wasn’t many but enough to make you uncomfortable
I usually don’t post reviews limited time, but I must say this was horrible, I booked this hotel for me and my workers and their room had about 6 small roaches running around the walls ceilings and floors I had to see it to believe it.

I would not recommend I was fooled by the 8point review score.

Most of all sadly property manager told my workers to remove their bad review or he will not refund.

Lucky being a gold member for years and proof of what happened Expedia gave us back a full refund at their cost since hotel refused to refund

I’ll make sure all my friends knows to stay away from this place!

Business Friends

10/10

Exceptional

04 Aug 2025

Cindy

I didn't like that when we went into our hotel room, the lamp was missing light bulbs. The ceiling light in the bathroom needs to be repaired, but other than that it was fine

Leisure Family

2/10

Poor

02 Aug 2025

Dwayne

I recently stayed at this location & had a horrible experience. The front desk staff was kind upon check in. I reserved a two queen bed room & when I opened the door to my room, my family & I noticed a strange smell, followed by a hat that must’ve been left by someone & garbage on the desk of the room as well garbage in the garbage can. This room obviously wasn’t clean. The front desk was kind in helping us move to a king bedroom with a couch sofa bed but this room had no extra pillows or sheets for my kids who were sleeping on the sofa bed. Again, my husband had to go back downstairs to speak with the staff & get the extra pillows & sheets. However, this time our room was clean. This hotel is also very easy to hear all kinds of noises. We could the lady next door to us on the phone yelling & cursing the whole day & around 6:00am we could here

6/10

Pleasant

28 Jul 2025

Dena

...

Wasn't able to check-in at 3pm check-in time because the available rooms did not have towels in them. Had to wait 15mins after to request to be checked in because room was still not ready and I had prior engagements planned so I was on a time limit.

Partner

8/10

Excellent

27 Jul 2025

Jose

Mucha disturbio del cuarto del lado y el desayuno estuvo pobre

10/10

Exceptional

27 Jul 2025

brian

No complaints, perfect location for what i was doing.

Business Self

10/10

Exceptional

17 Jul 2025

Aronce

The service

10/10

Exceptional

08 Jul 2025

Michael

Great breakfast

4/10

Poor

06 Jul 2025

Elizabeth

Terrible customer service

The customer service couldn't have been worse by the early morning front desk person and the guy who was preparing breakfast. Four people were trying to get something to eat coffee whatever before the 7:00 hour. And they were just horrible to us. It would not have hurt them at all to be a little more courteous and it put the cereal out early it was sitting 4 ft from the door. I had a meeting at 7:00 had to get out of there beforehand. I will be back in this area for similar meetings in the future and do you think I'll be staying here?

Self

8/10

Excellent

05 Jul 2025

Michael

The staff was very friendly. The hotel manager was very interested to know how my stay was going. My room was going through a renovation that was not completed: toilet seat falling off, leaky sink, shower stall requiring caulking. Over my 10 night stay, only once was there a breakfast menu change.

Friends_and_family Family

10/10

Exceptional

03 Jul 2025

Michelle

Friendly staff and
Great customer service!breakfast was also good. Don’t expect a great hotel for the price I paid. Good hotel overall!

Business_and_leisure Family_with_children

10/10

Exceptional

01 Jul 2025

Miroslava

Everything is good

2/10

Poor

28 Jun 2025

Mary

The noise was ridiculous. Between our neighbors and the work crews in the hallway before 8 am was ridiculous. Don't go here if you want to sleep!

6/10

Pleasant

27 Jun 2025

ARMANDO

Staff not very kind

Leisure Family

4/10

Poor

22 Jun 2025

Rachel

Holiday Inns are usually fine, but this is the most ghetto one ive ever seen. Most of the Staff was uninterested in being there & I had to interrupt their cell phone conversations to get their attention. Room had a horrible smell, and bathroom sink didnt drain. No towels by the dinky pool. Neighborhood is sketchy. So glad we were only staying 1 night. Spend the extra $50 & stay somewhere nicer.

Friends_and_family Family

8/10

Excellent

19 Jun 2025

Demetrius

Very clean updated rooms. Nice.

Leisure

8/10

Excellent

17 Jun 2025

Roy

Nice rooms, clean, and a good breakfast.

It took the water about 15 minutes to warm up.