Tideline Palm Beach Ocean Resort And Spa

United States , Palm Beach Area - FL
Palm Beach, 2842 S Ocean Blvd
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100 reviews shown

2/10

Poor

20 Jun 2026

Jobshissell

Staff was great and helpful. The room was not clean and had cracks on the floor, the carpet definitely needs cleaning. I did not have car parked on the property and they were able to deduct it from my bill. When I received my bill, it was not the price that hotels.com had confirmed that included the resorts fee and taxes. I mentioned it to the receptionist, and she told me to email the property manager, I have still not heard back from him.

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Melanie

It was a great spot. Staff was incredible. I would definitely return and I’ve already recommended it to three friends.

10/10

Exceptional

18 Jun 2026

Israel

Cleaned

10/10

Exceptional

16 Jun 2026

Rodrigue

just keep the good work.

10/10

Exceptional

14 Jun 2026

Frank

My stay was very nice although sauna was not operating and spa was not staffed properly. Could not accommodate new appointments.

Self

10/10

Exceptional

14 Jun 2026

vinh k

👍

Family_with_children

2/10

Poor

12 Jun 2026

Camryn

Room was not clean. There was hair everywhere, especially in the bathrooms. Service by the beach was slow and took a long time for chairs / umbrella to even be acquired. Walls were so thin I could hear room neighbors doing the bare minimum of talking. Valet service was nice at arrival but ignored opening doors / closing doors after the initial arrival. Drinks were disgustingly when ordered and poolside waiter was very inattentive when bringing this up. Wanted to visit spa but did not want to risk having yet another bad experience. Not great service at luxury prices, I will not be returning.

Friends

6/10

Pleasant

09 Jun 2026

Maria Caridad

No fue lo q imaginaba en cuanto al desayuno y restaurante ,pero el personal fue muy atento.

Family

10/10

Exceptional

08 Jun 2026

marcela

Love the fact that the hotel is very close to the ocean and there is a cafeteria looking the ocean

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Bradley

Beautiful hotel resort like feel, walk out to the ocean, enjoy the outdoor dining options. Excellent Sushi!!! 5STARZ

10/10

Exceptional

07 Jun 2026

RUBENS

Clean room

Partner

6/10

Pleasant

06 Jun 2026

Vaciliki

Tge beach is beautiful

10/10

Exceptional

06 Jun 2026

Mark

External lot and building structure needs to upkeep. Lot area and entrance ways have looses pavers and pot holes. Lanscaping is in need of Mulcing and structural cracks on building over looking ocean second levels.

Partner

8/10

Excellent

04 Jun 2026

Brittany

Everything was great, we were able to check in early and our room was really nice with partial view of the ocean. My only complaint would be that the park was $35 a night, regardless if we used the valet or not (we self parked and the hotel was pretty empty for our entire stay). Other than that, the beach chair and umbrellas were included in the resort fee and we had a waiter come to us on the beach to order food and drinks. I would definitely stay here again!

Friends_and_family Family

8/10

Excellent

01 Jun 2026

ERNESTO

Good gym & spa

Puddle holes in driveway

Partner

8/10

Excellent

29 May 2026

Claudette

Friendly staff, excellent management, nice location, landscape and outdoor could use a little lift but good overall experience.

Self

2/10

Poor

29 May 2026

Ana

Ants in the room

Partner

10/10

Exceptional

28 May 2026

Rena

We stayed here during our condo renovation, which was great! We enjoyed the renovated rooms. Beach access and the pool
were awesome. Breakfast at Brandon’s was good. My only gripe was that the TV in our room didn’t pair with our device. We couldn’t watch Netflix and was told only certain rooms have that capability.
Overall it was enjoyable and will definitely be back. Best deal on the strip.

10/10

Exceptional

27 May 2026

Jennifer

Lovely beach location. Valet people were helpful and friendly. Front desk upgrade was great. Food was good. Enjoyed pool table. Bartenders were friendly.

Partner

10/10

Exceptional

26 May 2026

Eliza

Wonderful stay

Family_with_children

6/10

Pleasant

25 May 2026

Melissa

We stayed at Tideline and felt the property has a lot of potential, but it fell short in several areas considering it’s marketed as a resort and charges premium fees. The $50/day resort fee plus $35/day valet felt steep, especially with an automatic 20% gratuity added to every check.

During our stay, the elevators were not functioning well, parts of the hallways were noticeably hot, and there was no bell service available. In our room, part of the furniture — specifically the bed frame — was broken, which was disappointing. We had no snacks as advertised in the room info guide.

There were definitely positives too. The food was great, the outdoor views and atmosphere were beautiful, and the service overall was pretty good. The valet team especially stood out and provided excellent service.

Housekeeping was okay, but the floors could use more attention and upkeep, especially for an oceanfront resort where sand and moisture are expected. We also booked an ocean-view room, but palm trees blocked much of our view, which was a bit disappointing.

We didn’t get to experience the spa or spend time on the beach during this trip, so I can’t comment on those amenities. Overall, Tideline has a lot of charm and potential, but some maintenance and operational improvements would go a long way toward creating the resort experience guests expect at this price point. Thanks to all the staff.

Family_with_children

6/10

Pleasant

25 May 2026

Joan

This happens to be a beautiful hotel right on the ocean. The staff was very nice , the rooms were very clean. The very big issue here the air conditioning was not working it was very hot inside the hotel upon check in I said it’s very warm in here are you having AC issues they said no at one point our room temp hit 80 degrees , one of the two elevators were not working so wait time for an elevator could be up to 10 mins, they do not have enough beach chairs or umbrellas for guests they had even ran out of towels for chairs.

Partner

8/10

Excellent

25 May 2026

Alice Marie

I had the oceanfront room with a balcony and that was superb. I had 2 spa treatments, both excellent although pricey. The food was very good. The downsides: 50$ resort fee plus 35$ a day parking; room smelled like a dirty mop and lysol, floor was gritty and greasy (they fixed it), elevator broke and room service was stopped for 2.5 days, and I wanted a retreat, no restaurants so that mattered, especially with the broken elevator. Coffee pot and landline didnt work. Beautiful location but they need to up their game for 500 per night stay.

Self

10/10

Exceptional

23 May 2026

Alana

Excellent stay! VIP perk was recognised and bottle of wine was given upon check. Front desk staff were awesome and so was our waiter.

Friends

10/10

Exceptional

18 May 2026

Crimson

The staff was very friendly and helpful. We went to the bar and set outside. The gentlemen that was working the bar was very helpful and so nice. The rooms are clean and nice. Perfect view of the beach and access to the beach perfect. I would say it was a wonderful stay. The drinks and food are pricey but we expected that being right where it is.

Partner

10/10

Exceptional

18 May 2026

Darline

Every is look great

Partner

2/10

Poor

13 May 2026

Melissa

No service

Family

10/10

Exceptional

11 May 2026

Sheena

Everyone was great

10/10

Exceptional

11 May 2026

Yailin

Me encanta buen trato y servicio excelente

Family_with_children

2/10

Poor

10 May 2026

Avi

Let me tell you this me and my wife and my family, including my mother we went to do a Mother‘s the weekends and let me tell you first of all the breakfast was horrible and then the room where we staying was so humid that the floor was wet. We tried to fix the air condition and nothing was working and we were just tired. We went to sleep in the morning the same the floor was wet the pool and around the pool. It was all very dirty. Even inside. The pool was dirty. The water in the pool was dirty. Even in the pool, there was no bar you know there was two guys sitting there doing nothing on their phone. There was only one thing of water. I don’t know. It’s kind of like I was planning to have a good time and a spa and resort right we paid money for resort extra on the room. I didn’t feel no resort. There was nothing around. There was no way to surround asking trying there was only one nice person we met. She was very nice and there was a manager. It was very nice. Kind of we had to go look for them. it was very expensive to do that with all our families and even my brother they moved them to two rooms with all the feminine in the middle of the night. It was really not a good experience. I will not recommend it again to no one, and I will never go there myself. Thank you. I would love to get a refund.

Family_with_children

2/10

Poor

26 Apr 2026

Tedy

The other reviewers were right. They also overcharged on the bill (parking fees with no car lol). A new amenity

Partner

6/10

Pleasant

26 Apr 2026

John

Beach great / basic things are falling apart …the beach towel station is crumbling apart - chairs are dirty or broken

Friends

10/10

Exceptional

24 Apr 2026

Chapman

The hotel was perfect for our wedding night. That said, it could be cleaner for the price. The lobby walls are dirty and the bed frame was falling off at the foot of the bed. Still really loved it and will definitely return if cheaper lol

Partner

10/10

Exceptional

20 Apr 2026

Vincent

The GM and his staff did an amazing job taking care of our group. Everyone made our pre-wedding celebrations amazing! Thank you!

Friends_and_family Family

6/10

Pleasant

18 Apr 2026

Raymond Craig

Noisy and loud on my floor. Many families

2/10

Poor

06 Apr 2026

Mitciann

I am very unhappy with my stay at Tideline, because they have too much hidden charges, which wasn’t explained when checking in and I had to pay extra plus deposit that should return to me after checking out that I haven’t received one week now. I wouldn’t recommend this hotel.

Partner

6/10

Pleasant

04 Apr 2026

Joseph

The property was beautiful. The staff was good, but they needed more stuff to take care of her. Guess you could tell they were understaffed. The beach was beautiful. The food was delicious. The rooms were very nice.

Partner

10/10

Exceptional

29 Mar 2026

Hugo

Very clean and comfortable beachfront hotel- walking distance to restaurants and pier.

6/10

Pleasant

28 Mar 2026

Rafael

Ok hotel, definitely overpriced

4/10

Poor

24 Mar 2026

Frank

Location good. Staff good valet good. Food rotten gym v good. Shower missing pieces. Faucet leaking. Needs a lot of work. Four seasons infinitely nicer but more expensive

Self

8/10

Excellent

11 Mar 2026

Alan

Rooms nice great location

Partner

8/10

Excellent

11 Mar 2026

Jonatha

Clean, modern, small scale and intimate - lovely beach setting close enough to downtown PAL Beach….staff all friendly but all they seemed like it was their first day on the job.

10/10

Exceptional

09 Mar 2026

Yeruchiam

Great hotel, great staff, clean room, cheerful concierge, great location.

8/10

Excellent

05 Mar 2026

Juan Luis

Muy buenas instalaciones, solo la comida no muy buena

Self

2/10

Poor

03 Mar 2026

Huseyin

Terrible

Family_with_children

10/10

Exceptional

01 Mar 2026

jenan h mikhayel

It was not a good experience. The room was very noisy. I had a terrible view that air condition made so much noise that was hard to sleep. I did not like that place at all.

Self

2/10

Poor

01 Mar 2026

Samantha

On Expedia, I booked a 2 queen bed oceanfront room. Upon arrival, I was given a king bed for my family of 5 with children ages 8 weeks to 4 years. The hotel said it was Expedia’s fault. Expedia tried to contact the hotel with no luck. I was on the phone for the first 2 hours of my family vacation while my family was at the pool. Nothing was accomplished . I was put on hold numerous times with the call dropping every time (I could hear the click of the receiver) they claimed to call me back but I never had any missed calls. They gave me a rollaway bed for my newborn & I to sleep on. That night, the room was 80 degrees and we called maintenance and got moved to a new room at 9pm at night. We then had to move all of our belongings when the kids were beyond tired. What a mess. Never offered any compensation. This hotel has SO much potential, it’s sad to see it so poorly ran.!

Family_with_children

2/10

Poor

28 Feb 2026

Shenel

The hotel is not what it looks like online, it is dirty and doesn’t have a lot things you would expect at a hotel like an ice makers. It is very expensive for no reason.

6/10

Pleasant

28 Feb 2026

Paula

The rooms were a little dated, needed some painting and patchwork. The staff could’ve been more accommodating and helpful, disappointed in the amenities, which were none.

Partner

2/10

Poor

24 Feb 2026

Pellumb

Beautiful location and terrible service

Family_with_children

8/10

Excellent

24 Feb 2026

Meghan

Access to the beach was incredible

Self

4/10

Poor

24 Feb 2026

ALEXISS

Booked a balcony and received a ground floor room with a sliding door that opened to a seating area for an outdoor dining table. Zero privacy!

Sat for breakfast on Saturday morning and left after no one came to take my order or say hello after 15-20 minutes. Restaurant practically empty.

No stakes for all the umbrellas they had at the beach. The poor beach service kid could not do anything about it. Many patrons either sat in the direct sun or left as a result. I had to make my own makeshift stand to block the sun.

No beach service for food or drinks. They stated they were short staffed. I specifically booked here for beach service and even called to verify and told they did. Bar was left unattended at times. Manager had to step in and make simple drinks and claimed he couldn’t find staff to work at hotel.

Spa was nice had a good experience.

I gave this hotel an opportunity despite the low ratings thinking not everyone may have a bad experience but I was wrong and should’ve followed my gut.

Very disappointing for such a beautiful hotel and location! I won’t be back.

Partner

4/10

Poor

23 Feb 2026

Emanuel

Staff didnt care, room was not what was booked

Partner

6/10

Pleasant

22 Feb 2026

Lisa

The hotel room was nice and clean. We were in a room on the first floor where you can hear everything happening from the main foyer area. It was loud and kept us up at night. As for the pool and hot tub it was filthy. I saw a cockroach in the pool and the hot tub was not hot. Very disappointing to say the least. Other than that the place was just okay. I would probably not stay here again.

6/10

Pleasant

19 Feb 2026

ivy

Room was good. Had
To remind housekeeping to come clean 1 day.
The bartender was very good at the bar and the restaurant service was good but a bit slow. The front desk and towel service for the beach. We’re very disorganized and nobody really seem to know what they were doing. The lab definitely needs updating and it was a bit scary to think what the rooms would look like, but the rooms were nice

Partner

4/10

Poor

17 Feb 2026

Shawn

Service was awful. Everyone was super nice and effort was not awful but management are not doing them any favors. Understaffed and those working need training. If you’re going to charge $22 for vodka martini, maybe teach your bartender how to make one. Or make sure they have a stocked bar with ice and beer and a half decent blender. Don’t order room service. It’s 50/50 you will get it. Bring your own towels because they run out fast. Don’t expect service at both the pool and beach, only have one person running around. Calling the restaurant a restaurant is funny to me. Used razor in the stair well really gave the resort feel. Beach spot was amazing. Liked the location. That’s about it. Get better service at a Hilton. Management do better! Who ever owns this place doesn’t care.

Partner

6/10

Pleasant

17 Feb 2026

Elizabeth

The room was lovely, well appointed and clean but there were areas of the hotel that needed attention and they needed more staff for restaurants and bar. We waited over an hour for breakfast one day. Overall though lovely small hotel.

8/10

Excellent

15 Feb 2026

Linda

Rooms were very nice, staff were great and beach/pool was awesome. The only complaint is there was not enough staff, waited over an hour and a half to get a drink order on the beach and never did receive it. Many customers were complaining and disappointed in this. One server for 50+ people on the beach. The staff worked hard and clearly needed help.

Leisure Family

2/10

Poor

14 Feb 2026

mikhail

Read my review on Google
This hotel didn’t cost $100 a day

4/10

Poor

12 Feb 2026

James

The room was fine
The real issue are all of the hidden fees
You publish the rate as $508
The real rate is $725 additionally I was told parking was free ....an additional $35 a day ....

Partner

2/10

Poor

01 Feb 2026

Martin

Way to expensive, needs to be updated

8/10

Excellent

17 Nov 2025

Lawrence

Great room recently renovated and decorated

8/10

Excellent

15 Nov 2025

Katherine

Room was wonderful. Great location! Staff (reception, bar, beach) were wonderful. The front lobby was underwhelming and needs an upgrade.

Self

10/10

Exceptional

02 Nov 2025

Christopher

The staff was excellent, the room was clean, large and comfortable and the amenities were fantastic.

8/10

Excellent

04 Oct 2025

Anthony

Had a nice stay. Food at the restaurant was good.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Arthur

Perfect place to stay in Palm beach.
It’s priced right and the hotel is beautiful.
You don’t need to stay next door to the four seasons and spend triple the money for the same beach right next door.

10/10

Exceptional

10 Sep 2025

Maria

The property is nice and accommodating just felt a bit outdated

Leisure Partner

10/10

Exceptional

06 Sep 2025

Anastasia

Beautiful hotel and great quiet location

10/10

Exceptional

06 Sep 2025

Deliela

The restaurant was an excellent options for meals the service was amazing , the staff was very pleasant, will be returning

Leisure Family

4/10

Poor

06 Sep 2025

Alex

The surrounding area was easily nice. As far as the hotel goes. It kinda seems like it’s on its last limb. Not very well taken care of and not enough staff b took over an hour to get a pizza at the restaurant , Room cards kept getting disconnected, cable going in and out, booked a massage at the spa 24 hours in advance and was canceled on. Very mediocre to poor amenities.

10/10

Exceptional

03 Sep 2025

Thomas

Great time

Leisure Family

10/10

Exceptional

01 Sep 2025

Cary

Great place. Love it.

Leisure

4/10

Poor

31 Aug 2025

Ginelle

I would not recommend. The rooms are just okay, dark very poor lighting despite the pictures advertised on site. The AC unit is so loud sound like both the washer & dryer are going all day. Ceilings had mystery splotches on them.
The restaurant food was fair-good but overpriced. The service was very poor, everyday I had to ask the front desk staff to call somebody because there was no one to take my order. On top of that there’s a 20% automatic gratuity to every check. For a practically empty resort and restaurant the service should be faster and there should always be someone on site to greet paying guests! I ate next door at the four seasons everyday — I suggest spending the extra money to stay there too!
Every morning I woke up to homeless men sleeping on our beach chairs and showering/washing their faces at the same shower paying guests use. One guy had open scabs everywhere, I didn’t spend much time at the beach because of this. The staff did call the police a few times but the homeless people slept there just like me except free of charge. I’d suggest stacking beach chairs every night or something. This was unsanitary and the most unpleasant view and stay I’ve ever had.

I will never stay here again.

Leisure Self

10/10

Exceptional

02 Aug 2025

Diana

Great Beach front

Great staff super friendly. Right on the water.

Self

8/10

Excellent

01 Jul 2025

Ricardo

Good place. Nice rooms and beach access

Leisure Partner

6/10

Pleasant

26 Jun 2025

Thelma

The ocean was beautiful. They could have cleaned my room more. They also could be more informative when you first check in. I give cuddos to the maintenance guy for let me know where everything was.

Leisure

6/10

Pleasant

22 Jun 2025

Elma

Extremely expensive drinks and food. Not many options for activities. Pretty empty hotel. Good to stay for a couple days but average.

Leisure Family

6/10

Pleasant

16 Jun 2025

Anne

Very understaffed this affecting the services. They ran out of things on the menu. Beach seating area was not cleaned up from day before.

10/10

Exceptional

30 May 2025

Kate

Pool and beach were wonderful, would definitely stay here again!

Leisure

10/10

Exceptional

30 May 2025

Danny

Great place I’ve stayed a few times already

Leisure Partner

10/10

Exceptional

24 May 2025

Geraldine

Wonderful!

Leisure Family

10/10

Exceptional

12 May 2025

Susan

Michelle was absolutely wonderful and made my stay so special! Thanks for a great getaway!

Self

2/10

Poor

11 May 2025

Steven

A/C didn’t work.
Room was not cleaned properly, dusty.
Restaurant was overpriced.
Hopefully, when a new owner takes over, things will change.

10/10

Exceptional

06 May 2025

RAUL

Amazing service from Kevin S at front desk. Jacuzzi is amazing! Great Bossa Nova music by pool for chill vibes! Easy access to beach.

Leisure Family

10/10

Exceptional

06 May 2025

Madeline

Excellent

Leisure Family_with_children

6/10

Pleasant

03 May 2025

Daniela

Beautiful in photos but not great at all!

Ok, so let’s start with the good things. The front desk is ABSOLUTELY lovely. Michelle and all the other ladies, are very accommodating and nice. So -are the cleaning and the valet staff. The place is somewhat comfortable, and has great potential, but there is sand everywhere and in the rooms. Please take this as an honest feedback and not a bad review.
1. There are not enough umbrellas and tables by the pool, while their prices on drinks are very high. Also the bars by the pools only have water and are not real tiki bars. So basically, if you order drinks they bring it from the hotel. Which is fine I guess.
2. The little stream in front of the pool is dirty and the water is stale.
3. There are no ice machines on the floors and even if you had the machines, the little ice bucket is
4. No one is tending to the beach area. You have to literally pick your own umbrella and put it in the ground yourself, etc. Let alone that there are no towels until like 10am in the morning.
5. There are no do not disturb signs in the rooms
6. They allow guests from the outside to use the pool. Basically they pay for passes. I think this should be disclosed, as the pool only has 3 umbrellas (yes, that’s right, only 3!!) plus some people may have an issue with it.
7. The manager is rude and never greets any guests. We passed by him multiple times during our stay and instead of being welcoming, he gave us a funny look.
Sorry - we shall not return but we wish you the best of luck!

Partner

6/10

Pleasant

03 May 2025

Aubree

The room was nice but the service was lacking. I asked for early check in and my room wasn't ready. The front desk staff, who was not friendly, held our bags while we went out. When we returned my purse had been left on the counter of the front desk and they were unable to locate our luggage. Service at the beach and pool was inconsistent.

Leisure Friends

8/10

Excellent

02 May 2025

Sokhean

The staff were all amazing! The hotel was beautiful. Loved that it’s right off the beach. Pool had a lot of bird poop but other than that it’s perfect !

Leisure Friends

6/10

Pleasant

26 Apr 2025

Yujiang

Staff are nice, dining area view is beautiful

Leisure Family

10/10

Exceptional

22 Apr 2025

Verified traveler

Massage was good as well

Leisure Self

10/10

Exceptional

18 Apr 2025

Elizabeth

10/10

Exceptional

06 Apr 2025

Ann

The front desk, servers and bar staff were so helpful and friendly!

Leisure Partner

10/10

Exceptional

04 Apr 2025

Michael

It was very relaxing and will definitely be back.

10/10

Exceptional

02 Apr 2025

Catherine

Beautiful, right on the beach

Leisure Family

2/10

Poor

01 Apr 2025

Nardina

Room smelled so bad. Water leaking from toilet above into my bathroom, couldn’t use it! Water on the desk ruined my passports and my bag. Water all over the floor. Still they had no remorse charges for the stay parking and resort fee.

4/10

Poor

30 Mar 2025

darryl

Lousy coffee pot in room. Clock in room did not work properly. Sink clogged all week with multiple repairs

Leisure Self

6/10

Pleasant

29 Mar 2025

Timothy

Property was fine but the cleanliness was not good. I had old pizza crust and sand in my room upon check in

10/10

Exceptional

27 Mar 2025

Annastacia

loved the vibe and friendly staff

Business_and_leisure Partner

2/10

Poor

26 Mar 2025

LISA

This property is in dire need of renovations. The rooms are dark (lighting is minimal) the electrical outlets (for plugging in appliances and electronics) are few & far between. There are 2 elevators which only work periodically (we had to use the service elevator to leave the property with our luggage)

10/10

Exceptional

25 Mar 2025

Rita

The staff today was exceptional!

Business Self