Tideline Palm Beach Ocean Resort And Spa

United States , Palm Beach Area - FL
Palm Beach, 2842 S Ocean Blvd
Show on Google | Website | Map

100 reviews shown

8/10

Excellent

11 Mar 2026

Alan

Rooms nice great location

Partner

8/10

Excellent

11 Mar 2026

Jonatha

Clean, modern, small scale and intimate - lovely beach setting close enough to downtown PAL Beach….staff all friendly but all they seemed like it was their first day on the job.

10/10

Exceptional

09 Mar 2026

Yeruchiam

Great hotel, great staff, clean room, cheerful concierge, great location.

8/10

Excellent

05 Mar 2026

Juan Luis

Muy buenas instalaciones, solo la comida no muy buena

Self

2/10

Poor

03 Mar 2026

Huseyin

Terrible

Family_with_children

10/10

Exceptional

01 Mar 2026

jenan h mikhayel

It was not a good experience. The room was very noisy. I had a terrible view that air condition made so much noise that was hard to sleep. I did not like that place at all.

Self

2/10

Poor

01 Mar 2026

Samantha

On Expedia, I booked a 2 queen bed oceanfront room. Upon arrival, I was given a king bed for my family of 5 with children ages 8 weeks to 4 years. The hotel said it was Expedia’s fault. Expedia tried to contact the hotel with no luck. I was on the phone for the first 2 hours of my family vacation while my family was at the pool. Nothing was accomplished . I was put on hold numerous times with the call dropping every time (I could hear the click of the receiver) they claimed to call me back but I never had any missed calls. They gave me a rollaway bed for my newborn & I to sleep on. That night, the room was 80 degrees and we called maintenance and got moved to a new room at 9pm at night. We then had to move all of our belongings when the kids were beyond tired. What a mess. Never offered any compensation. This hotel has SO much potential, it’s sad to see it so poorly ran.!

Family_with_children

2/10

Poor

28 Feb 2026

Shenel

The hotel is not what it looks like online, it is dirty and doesn’t have a lot things you would expect at a hotel like an ice makers. It is very expensive for no reason.

6/10

Pleasant

28 Feb 2026

Paula

The rooms were a little dated, needed some painting and patchwork. The staff could’ve been more accommodating and helpful, disappointed in the amenities, which were none.

Partner

2/10

Poor

24 Feb 2026

Pellumb

Beautiful location and terrible service

Family_with_children

8/10

Excellent

24 Feb 2026

Meghan

Access to the beach was incredible

Self

4/10

Poor

24 Feb 2026

ALEXISS

Booked a balcony and received a ground floor room with a sliding door that opened to a seating area for an outdoor dining table. Zero privacy!

Sat for breakfast on Saturday morning and left after no one came to take my order or say hello after 15-20 minutes. Restaurant practically empty.

No stakes for all the umbrellas they had at the beach. The poor beach service kid could not do anything about it. Many patrons either sat in the direct sun or left as a result. I had to make my own makeshift stand to block the sun.

No beach service for food or drinks. They stated they were short staffed. I specifically booked here for beach service and even called to verify and told they did. Bar was left unattended at times. Manager had to step in and make simple drinks and claimed he couldn’t find staff to work at hotel.

Spa was nice had a good experience.

I gave this hotel an opportunity despite the low ratings thinking not everyone may have a bad experience but I was wrong and should’ve followed my gut.

Very disappointing for such a beautiful hotel and location! I won’t be back.

Partner

4/10

Poor

23 Feb 2026

Emanuel

Staff didnt care, room was not what was booked

Partner

6/10

Pleasant

22 Feb 2026

Lisa

The hotel room was nice and clean. We were in a room on the first floor where you can hear everything happening from the main foyer area. It was loud and kept us up at night. As for the pool and hot tub it was filthy. I saw a cockroach in the pool and the hot tub was not hot. Very disappointing to say the least. Other than that the place was just okay. I would probably not stay here again.

6/10

Pleasant

19 Feb 2026

ivy

Room was good. Had
To remind housekeeping to come clean 1 day.
The bartender was very good at the bar and the restaurant service was good but a bit slow. The front desk and towel service for the beach. We’re very disorganized and nobody really seem to know what they were doing. The lab definitely needs updating and it was a bit scary to think what the rooms would look like, but the rooms were nice

Partner

4/10

Poor

17 Feb 2026

Shawn

Service was awful. Everyone was super nice and effort was not awful but management are not doing them any favors. Understaffed and those working need training. If you’re going to charge $22 for vodka martini, maybe teach your bartender how to make one. Or make sure they have a stocked bar with ice and beer and a half decent blender. Don’t order room service. It’s 50/50 you will get it. Bring your own towels because they run out fast. Don’t expect service at both the pool and beach, only have one person running around. Calling the restaurant a restaurant is funny to me. Used razor in the stair well really gave the resort feel. Beach spot was amazing. Liked the location. That’s about it. Get better service at a Hilton. Management do better! Who ever owns this place doesn’t care.

Partner

6/10

Pleasant

17 Feb 2026

Elizabeth

The room was lovely, well appointed and clean but there were areas of the hotel that needed attention and they needed more staff for restaurants and bar. We waited over an hour for breakfast one day. Overall though lovely small hotel.

8/10

Excellent

15 Feb 2026

Linda

Rooms were very nice, staff were great and beach/pool was awesome. The only complaint is there was not enough staff, waited over an hour and a half to get a drink order on the beach and never did receive it. Many customers were complaining and disappointed in this. One server for 50+ people on the beach. The staff worked hard and clearly needed help.

Leisure Family

2/10

Poor

14 Feb 2026

mikhail

Read my review on Google
This hotel didn’t cost $100 a day

4/10

Poor

12 Feb 2026

James

The room was fine
The real issue are all of the hidden fees
You publish the rate as $508
The real rate is $725 additionally I was told parking was free ....an additional $35 a day ....

Partner

2/10

Poor

01 Feb 2026

Martin

Way to expensive, needs to be updated

8/10

Excellent

17 Nov 2025

Lawrence

Great room recently renovated and decorated

8/10

Excellent

15 Nov 2025

Katherine

Room was wonderful. Great location! Staff (reception, bar, beach) were wonderful. The front lobby was underwhelming and needs an upgrade.

Self

10/10

Exceptional

02 Nov 2025

Christopher

The staff was excellent, the room was clean, large and comfortable and the amenities were fantastic.

8/10

Excellent

04 Oct 2025

Anthony

Had a nice stay. Food at the restaurant was good.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Arthur

Perfect place to stay in Palm beach.
It’s priced right and the hotel is beautiful.
You don’t need to stay next door to the four seasons and spend triple the money for the same beach right next door.

10/10

Exceptional

10 Sep 2025

Maria

The property is nice and accommodating just felt a bit outdated

Leisure Partner

10/10

Exceptional

06 Sep 2025

Anastasia

Beautiful hotel and great quiet location

10/10

Exceptional

06 Sep 2025

Deliela

The restaurant was an excellent options for meals the service was amazing , the staff was very pleasant, will be returning

Leisure Family

4/10

Poor

06 Sep 2025

Alex

The surrounding area was easily nice. As far as the hotel goes. It kinda seems like it’s on its last limb. Not very well taken care of and not enough staff b took over an hour to get a pizza at the restaurant , Room cards kept getting disconnected, cable going in and out, booked a massage at the spa 24 hours in advance and was canceled on. Very mediocre to poor amenities.

10/10

Exceptional

03 Sep 2025

Thomas

Great time

Leisure Family

10/10

Exceptional

01 Sep 2025

Cary

Great place. Love it.

Leisure

4/10

Poor

31 Aug 2025

Ginelle

I would not recommend. The rooms are just okay, dark very poor lighting despite the pictures advertised on site. The AC unit is so loud sound like both the washer & dryer are going all day. Ceilings had mystery splotches on them.
The restaurant food was fair-good but overpriced. The service was very poor, everyday I had to ask the front desk staff to call somebody because there was no one to take my order. On top of that there’s a 20% automatic gratuity to every check. For a practically empty resort and restaurant the service should be faster and there should always be someone on site to greet paying guests! I ate next door at the four seasons everyday — I suggest spending the extra money to stay there too!
Every morning I woke up to homeless men sleeping on our beach chairs and showering/washing their faces at the same shower paying guests use. One guy had open scabs everywhere, I didn’t spend much time at the beach because of this. The staff did call the police a few times but the homeless people slept there just like me except free of charge. I’d suggest stacking beach chairs every night or something. This was unsanitary and the most unpleasant view and stay I’ve ever had.

I will never stay here again.

Leisure Self

10/10

Exceptional

02 Aug 2025

Diana

Great Beach front

Great staff super friendly. Right on the water.

Self

8/10

Excellent

01 Jul 2025

Ricardo

Good place. Nice rooms and beach access

Leisure Partner

6/10

Pleasant

26 Jun 2025

Thelma

The ocean was beautiful. They could have cleaned my room more. They also could be more informative when you first check in. I give cuddos to the maintenance guy for let me know where everything was.

Leisure

6/10

Pleasant

22 Jun 2025

Elma

Extremely expensive drinks and food. Not many options for activities. Pretty empty hotel. Good to stay for a couple days but average.

Leisure Family

6/10

Pleasant

16 Jun 2025

Anne

Very understaffed this affecting the services. They ran out of things on the menu. Beach seating area was not cleaned up from day before.

10/10

Exceptional

30 May 2025

Kate

Pool and beach were wonderful, would definitely stay here again!

Leisure

10/10

Exceptional

30 May 2025

Danny

Great place I’ve stayed a few times already

Leisure Partner

10/10

Exceptional

24 May 2025

Geraldine

Wonderful!

Leisure Family

10/10

Exceptional

12 May 2025

Susan

Michelle was absolutely wonderful and made my stay so special! Thanks for a great getaway!

Self

2/10

Poor

11 May 2025

Steven

A/C didn’t work.
Room was not cleaned properly, dusty.
Restaurant was overpriced.
Hopefully, when a new owner takes over, things will change.

10/10

Exceptional

06 May 2025

RAUL

Amazing service from Kevin S at front desk. Jacuzzi is amazing! Great Bossa Nova music by pool for chill vibes! Easy access to beach.

Leisure Family

10/10

Exceptional

06 May 2025

Madeline

Excellent

Leisure Family_with_children

6/10

Pleasant

03 May 2025

Daniela

Beautiful in photos but not great at all!

Ok, so let’s start with the good things. The front desk is ABSOLUTELY lovely. Michelle and all the other ladies, are very accommodating and nice. So -are the cleaning and the valet staff. The place is somewhat comfortable, and has great potential, but there is sand everywhere and in the rooms. Please take this as an honest feedback and not a bad review.
1. There are not enough umbrellas and tables by the pool, while their prices on drinks are very high. Also the bars by the pools only have water and are not real tiki bars. So basically, if you order drinks they bring it from the hotel. Which is fine I guess.
2. The little stream in front of the pool is dirty and the water is stale.
3. There are no ice machines on the floors and even if you had the machines, the little ice bucket is
4. No one is tending to the beach area. You have to literally pick your own umbrella and put it in the ground yourself, etc. Let alone that there are no towels until like 10am in the morning.
5. There are no do not disturb signs in the rooms
6. They allow guests from the outside to use the pool. Basically they pay for passes. I think this should be disclosed, as the pool only has 3 umbrellas (yes, that’s right, only 3!!) plus some people may have an issue with it.
7. The manager is rude and never greets any guests. We passed by him multiple times during our stay and instead of being welcoming, he gave us a funny look.
Sorry - we shall not return but we wish you the best of luck!

Partner

6/10

Pleasant

03 May 2025

Aubree

The room was nice but the service was lacking. I asked for early check in and my room wasn't ready. The front desk staff, who was not friendly, held our bags while we went out. When we returned my purse had been left on the counter of the front desk and they were unable to locate our luggage. Service at the beach and pool was inconsistent.

Leisure Friends

8/10

Excellent

02 May 2025

Sokhean

The staff were all amazing! The hotel was beautiful. Loved that it’s right off the beach. Pool had a lot of bird poop but other than that it’s perfect !

Leisure Friends

6/10

Pleasant

26 Apr 2025

Yujiang

Staff are nice, dining area view is beautiful

Leisure Family

10/10

Exceptional

22 Apr 2025

Verified traveler

Massage was good as well

Leisure Self

10/10

Exceptional

18 Apr 2025

Elizabeth

10/10

Exceptional

06 Apr 2025

Ann

The front desk, servers and bar staff were so helpful and friendly!

Leisure Partner

10/10

Exceptional

04 Apr 2025

Michael

It was very relaxing and will definitely be back.

10/10

Exceptional

02 Apr 2025

Catherine

Beautiful, right on the beach

Leisure Family

2/10

Poor

01 Apr 2025

Nardina

Room smelled so bad. Water leaking from toilet above into my bathroom, couldn’t use it! Water on the desk ruined my passports and my bag. Water all over the floor. Still they had no remorse charges for the stay parking and resort fee.

4/10

Poor

30 Mar 2025

darryl

Lousy coffee pot in room. Clock in room did not work properly. Sink clogged all week with multiple repairs

Leisure Self

6/10

Pleasant

29 Mar 2025

Timothy

Property was fine but the cleanliness was not good. I had old pizza crust and sand in my room upon check in

10/10

Exceptional

27 Mar 2025

Annastacia

loved the vibe and friendly staff

Business_and_leisure Partner

2/10

Poor

26 Mar 2025

LISA

This property is in dire need of renovations. The rooms are dark (lighting is minimal) the electrical outlets (for plugging in appliances and electronics) are few & far between. There are 2 elevators which only work periodically (we had to use the service elevator to leave the property with our luggage)

10/10

Exceptional

25 Mar 2025

Rita

The staff today was exceptional!

Business Self

10/10

Exceptional

24 Mar 2025

Paul

We love everything about the Tideline Hotel and happy to be back again.

Leisure Partner

6/10

Pleasant

22 Mar 2025

lisa

This property could have been very nice and worth the money but it wasn't and left a lot to be desired. We will not stay there again. For a quick get away - everything was just too stressful.

Pros:
-Great views of the ocean
-Near lots of activities and dining
-Very nice pool and hot tub area
-Beach attendant was very pleasant and helpful
Cons:
-Unorganized service and staff
-Had to call 4 times to the front desk for service in our room and eventually had to go to the front desk
-Staff left both room doors open and unsecured while we were out (luckily nothing was taken)
-Food was just ok

Leisure Family_with_children

10/10

Exceptional

21 Mar 2025

Franco

friendly team comfortable bed.

Business_and_leisure

2/10

Poor

18 Mar 2025

Ralf

Staff don’t welcome us. Room dirty and not all amenities where in the room. Mattress was heavy used cushions not from feathers. Overall way to expensive for the service. Would not stay there again.

Leisure Partner

10/10

Exceptional

18 Mar 2025

Alisha

Great stay! Relaxing and friendly staff all around!

Leisure Pet

10/10

Exceptional

18 Mar 2025

Peggy

Hip, small, efficient

Leisure Partner

4/10

Poor

14 Mar 2025

Frank

Lobby better than before. Otherwise dismal service noisy and un repaired driveway and other physical issues

Business Partner

4/10

Poor

14 Mar 2025

Clark

The hotel is relatively well kept and has had upgrades since our last visit. The ocean front room we booked opened to the outdoor seating area and not a balcony so request anything but the 1st floor oceanfront. They could not move us to another oceanfront so we downgraded to a 2nd floor non view option for privacy and we hoped quiet. Room 208 must be across the hall from the staff banquet service area and the service doors slammed until after midnight with loud and disruptive conversations continuing on until nearly 1am from event related issues I assume. I’d say without the noise this would have been a good value play hotel and overall nice. Room’s shower had only like warm water and was not cleaned well either. The staff was apologetic but not much I can say other than we had a bad stay. I’d give it another try knowing what we know about locations now but was unfortunate layout and I’m sure this is a common complaint in these areas…

Leisure Partner

8/10

Excellent

14 Mar 2025

John

Nice property, felt newly renovated, beautiful beach setting. Would have been nice if someone's underwear hadn't been hanging in the trees just outside my terrace.

Business Self

10/10

Exceptional

14 Mar 2025

Micaela

I’ve stayed in a lot of hotels but this hotel was top tier beautiful! The shower was my favorite part!

Business_and_leisure Partner

10/10

Exceptional

13 Mar 2025

Rockell

Michelle was so helpful and made it so easy to check in. The room was very clean and spacious.. I love the room style very modern style.

Partner

10/10

Exceptional

12 Mar 2025

Jennifer

Direct beach access with fantastic dinning options with view. Spacious comfortable rooms w/ balcony.

Business_and_leisure Self

10/10

Exceptional

09 Mar 2025

Fuad

Good service from front desk

Leisure Family

10/10

Exceptional

09 Mar 2025

tony

Peaceful

2/10

Poor

09 Mar 2025

Jean

Poorly managed on very front. Constant knocking on my door by staff, despite do-not-disturb sign. Charged for room I already paid to a third party. No one vacuums. Guests complained about everything while we were there. The oceanfront setting and decent food are good but the hotel needs better managers and staff needs training!

Leisure Family

4/10

Poor

08 Mar 2025

Ellen

Won’t be returning

It was just alright. $500.-$600. I could have stayed at the 4 seasons . The rooms floor was full of sand when we arrived. I asked the girl when I saw her in the morning if she can clean it. When I got back still sand. Why no vacuuming ? Pool water cold not heated. Some drunks that were at the pool was not even staying at the hotel . they lived on the other side of Dixie . they had their music with speakers loud I did go over and asked them to lower it but the more they drank the louder it got . they were trash.
I’m disappointed I wanted to treat my daughter to the perfect vacation

Friends_and_family Family

10/10

Exceptional

08 Mar 2025

Leonel

Everything was absolutely great! The front desk service, the room the view everything. The only thing that sucked was that the shower water did not get hot at all.. other than that our visit was wonderful!!

Leisure Partner

10/10

Exceptional

07 Mar 2025

Tanner

Best place to unwind

Leisure Self

2/10

Poor

06 Mar 2025

Brian

The worst experience ever! I booked my stay at the Tideline Palm Beach in December 2024. Our booking was for Feb 28 - March 2, 2025. Without warning, Tideline charged me half of the total cost ($1200) on December 20th, 2024. Our booking through Travelocity was supposed to be one where we would pay the total hotel stay amount upon arrival/departure. I called Travelocity to get the $1200 back but to no avail. Despite not getting our money returned, we decided to let it go. At 3:40pm, 20 minutes before check-in on Friday, February 28th, we received a voicemail message from a representative of the hotel stating that they were sold out and that we should call Expedia!!! Sold out!!! And we’re learning this right before check-in?!!! After hearing the message I called the hotel and spoke to a supervisor named Carress. She seemed nonplussed and extremely officious after hearing our dilemma. After an 8 minute hold, Carress stated that the AC in our room was broken and that there were no other rooms available. Her solution was to send us across the street to the Fairfield Inn. I told her that her representative left a message stating they were overbooked and asked why she was now claiming that our reservation was cancelled due to a broken AC. She never responded to that question. I then told her we wouldn’t mind staying in the room without AC, since the weather was pretty mild, and her response was to continue with the broken AC story. DO NOT DO BUSINESS WITH TIDELINE!

8/10

Excellent

02 Mar 2025

Joseph

Fabulous beachfront location. Great room with balcony.
The hotel has been recently redone, and those parts look good.
The pool was nice, but unfortunately, is not beachfront.
There is a new gym that I thought was great. I think the service could be upgraded throughout the hotel, and hopefully they will work on that.

Business_and_leisure Partner

10/10

Exceptional

01 Mar 2025

Sheldon

Great place to visit nice view nice staff excellent drinks just a grown amazing vibes.

10/10

Exceptional

28 Feb 2025

Peter E

Tideline is one of those memorable experiences you will cherish as you relax and enjoy the finest South Florida life has to offer!

4/10

Poor

25 Feb 2025

adem

Started from check in progress, not welcoming ,

4/10

Poor

24 Feb 2025

Emily

The bathroom was dirty, the safe was broken, and the shower had not water pressure. elevator doors were scratched, hotel needed maintenance.

Leisure Partner

10/10

Exceptional

24 Feb 2025

Peter E

Tideline is a little hidden gem amongst the pomp and panache of Palm Beach County. A relaxing vacation amongst the Palms on the beautiful beach and it has something for all walks of life or simply the therapy of a walk on the beach! Staff and crew welcoming, human, and accommodating! Definite add for your romantic getaway list!

10/10

Exceptional

19 Feb 2025

Robert

Location.

Leisure Partner

10/10

Exceptional

19 Feb 2025

charles

Beautiful place

Leisure

10/10

Exceptional

18 Feb 2025

Carol

So close to where I used to live in Palm Beach. Fabulous water view
I’ve been here many times before and renovation is beautiful

Business_and_leisure Self

4/10

Poor

17 Feb 2025

Mary

Awesome location and that is all that is good about it

Business_and_leisure Self

6/10

Pleasant

16 Feb 2025

Andrea

Really, really want to give the staff credit- they are trying their best. It’s clear that management is not supporting the front of the house to the point they are able to deliver 5-star service. The Tideline is woefully understaffed. Our room was not cleaned twice in a week-long stay; calls to room service went unanswered, maintenance requests needed second requests. It’s a great location and it’s ideal for families. Might not be the best choice if you’re expecting a truly luxe experience (rooms with connecting doors offer no privacy- you can hear complete conversations) but views are lovely as is the beach. Staff do try to help and all seem to want to make your stay as pleasant as possible. Our room was clean, nice linens, nice selection of mini bar options. With stronger oversight and guidance, Tideline could deliver a more memorable experience.

Business_and_leisure Pet

10/10

Exceptional

14 Feb 2025

Lawrence

Boutique hotel on the beach . Valet parking is unnecessary . Spa was Na on Sunday and. Closed in Monday and Tuesday

Leisure Partner

10/10

Exceptional

14 Feb 2025

Amy

Thank you to Caress who made our stay exceptional!!

Business Self

10/10

Exceptional

13 Feb 2025

Mary

I had a phenomenal stay at the Tideline! My partner and I had to book a last-minute accommodation as another nearby hotel canceled our reservation. Tideline stepped up and accommodated us right away, making sure we had everything we needed after a long day of travel down the east coast. The manager was wonderful in making sure we were comfortable, felt welcomed, and able to enjoy our time in Palm Beach in spite of the unexpected problem/cancelation at our previous hotel. The staff seemed to really take pride in knowing the guests and ensuring everyone's needs and names were known. We had a fabulous dinner at the restaurant and enjoyed drinks outside in the cabana before taking a walk out onto the beach via their private beach access. Everything was pristine and the service we received was full of care. Thank you, Tideline, for accommodating our last-minute reservation needs and providing a top-notch experience! I'll definitely be back for a longer stay...and another great visit to your spa!

Leisure Partner

10/10

Exceptional

11 Feb 2025

Maria

Recently remodeled. Great for families

The hotel rooms have been recently remodeled. Small hotel that offers a more intimate service and amenities. The access to the beach and beach service is great. Sushi bar at night.

Friends_and_family Family

10/10

Exceptional

09 Feb 2025

Tammy

Frank, the bartender at Mizu, provided phenomenal service. All food is made to order so zero worries regarding food allergies. The ceviche is the best I’ve ever had. The hotel was recently remodeled. It’s bright, airy and expertly appointed. Already looking forward to a return visit.

Business_and_leisure Self

6/10

Pleasant

31 Jan 2025

William

Helen at front desk is great!

Hotel is run down but on the beach.
Safe didn’t work and asked twice to fix it sad never happened. Couldn’t close air conditioning and took a day to fix.
I stay there cause of location on beach.

Front desk women named Chelen is the
best thing of the hotel. She needs to get a raise. Always so sweet and tries hard to help!

Business

4/10

Poor

07 Jan 2025

Christina

Hotel is so poorly staffed with minimal help.
On-site manager is unprofessional and mishandles concerns of guests.
It is also not as up-to-date as photos showcase.

10/10

Exceptional

06 Jan 2025

Alena

Beautiful place!

6/10

Pleasant

31 Dec 2024

Bill

Need to fix up the hotrl

Gym is all broken. Nothing works. It’s a joke. Coffee maker for 3 days didn’t work and they never fixed. Run down. Looks they tried to fix with a quick paint job. I stay only because of the location.

Business

10/10

Exceptional

19 Dec 2024

Daniel

The best