Citrus Grande Hotel Pattaya by Compass Hospitality

Thailand , Pattaya-Chonburi
PATTAYA, 579 Pratamnak Hill,South Pattaya
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20 reviews shown

2/10

Poor

19 Jan 2026

jinalkumar

No good room, staff, nothing is good.

Business Self

6/10

Pleasant

16 Oct 2025

Lavish

Limited

10/10

Exceptional

22 Feb 2025

Susy

Loved it

Leisure Family

10/10

Exceptional

19 Jun 2023

Julio

Good for the price

Self

10/10

Exceptional

16 Feb 2020

Mat07

Loved the concept of serving Beers/ wine as drinks on arrival never saw it any other hotel in Asia. Beautiful pool and cheap drinks by the bar. Fah at Breakfast was very helpful and smiling , they offer Select Guests choice of additional dishes from Breakfast menu. Turn down service with chocolates at the rate I paid is impressive- maybe Hotels in Thailand strive a lot to make people happy. The bed and pillows ere best- staff informed they were used by all reputed brand hotels.

Leisure Partner

10/10

Exceptional

05 Nov 2019

tim

Nice room and value

Needed a place last minute, and Citrus was available. Took a chance and it worked out great. What you want to know; bed was comfy, room clean, customer service great, price was great (4 bits), and room was modern. Its definitely a four star room. I will stay there again. Also, they gave me late check out upon request and the TV seemed great, but didnt watch so dont know channel selections.

8/10

Excellent

28 Jun 2019

Verified traveler

Good hotel at a good location with lot of Indian restaurants nearby
Very near to walking street 10mins walk

Leisure Friends

2/10

Poor

26 Mar 2019

Verified traveler

Absolute waste of money & pathetic hotel! So hotel did not gave us room till 5.00 PM - they said rooms are not clean and we had to wait for 2 hours. Rooms were very small, Bathroom were stinking. Last night of our stay - AC broke down from 3.00 AM to 11.00 AM - we had to sit in balcony entire night. Location of hotel was pathetic - not recommended for couple or family, by 10.00 PM the area was mini walking street. Hotel did not arrange bell boy to pick up luggage and swimming pool was very small and untidy.

Partner

8/10

Excellent

16 Jan 2019

Verified traveler

Location: Excellent! Very close to everything but not in the Chaos
Room: Excellent
Front Desk Staff: Excellent, particularly the India National staff member who was super helpful (can't remember her name sorry)
Breakfast buffet: Average at best and caters to Indians; do not eat from the buffet!! you should order from the menu as the Indian guests use their hands to take food from the buffet even though signs are posted, very unhealthy and disgusting.
Pool: Awesome and not busy as most guests are Chinese or Indian and they do not utilise the pool, generally speaking
Pool Service: TERRIBLE, just bring outside food and drink and ignore the signs like everyone else as the service is brutal!!
Guest Rule: AMAZING! They allow guests and they check in with you to make sure the guest did not do anything untoward before allowing the guests to leave the hotel. This is reason enough to stay here.
Overall: I would not return to this hotel but it was worth the money for my 4 Nights in Pattaya

6/10

Pleasant

04 Jan 2019

Verified traveler

Good Hotel but honestly time has caught up with this hotel, felt like I was staying in a luxury hotel in the 90's. Don't expect anything spectacular, but the best part of the hotel is the it is just a 5 mins walk from the Walking street.

10/10

Exceptional

10 Dec 2018

Vic

Great hotel with awesome amenities.....the staff were super nice.....10minute walk from walking street.....

6/10

Pleasant

28 Nov 2018

Verified traveler

Breakfast is good. Very small rooms . Does not look like 5 star hotel

2/10

Poor

26 Nov 2018

Chris

Bad location, breakfast was bad,,too noisy had construction going on they dint care about the quests!, room was bery small
And i want to let people know never book with wot-if yhey are a rip off!! They overcharge more then the normal hotel rate! They are crooks!

10/10

Exceptional

21 Nov 2018

derek

Close to walking street, no fee for daily visitors which you might have with many other hotels . Good breakfast and nice staff!

Most definitely worth the price! Have stayed there 3 times now!

8/10

Excellent

30 Sep 2018

derek

5 minutes from walking street (if you learn the multiple short cuts). Heard check in was going to take long from the other reviews and I got inat 3 am and was tired., but to my surprise they checked me in in less than two minutes. Rooms were great for the money but I would not agree about the rating of this hotel being a 5 star place more like 4 stars. Bottom line, clean, comfortable, good breakfast, centrally located but not a place to take your girlfriend and wow her socks off.. Overall a good experience!

8/10

Excellent

15 Aug 2018

Alankar

Great hotel at good price!

The hotel is at a very good location, easily access to beaches, both Jomtien and Pattaya beach.
Plenty of good restaurants around, especially Indian food restaurants. Away from the hustle and bustle of walking street. Great pool and common areas, rooms are also very well kept.

Family

4/10

Poor

16 Mar 2018

Mohammad

Not Good Experience

It was not good Hotel to Stay.
Reason being that Hotel did not had what they said. For Example they did not have any Spa Neither they have any Health Club. My purpose of staying at hotel was completely defeated. Rooms were 2 Small.
Biggest problem was Partition between Bathroom & Room. It was not properly closed.

Family

8/10

Excellent

06 Jan 2018

Shawkat

Nice hotel; front desk check-in/check-out process

It is a nice hotel with good amenities. However, I found the check in and check out process very slow and time consuming. Most hotels take no more than a few minutes to check you in. It was almost a 20-30 minute waiting to get checked in without a line! Not sure why that is so. The hotel needs to speed up the check in and check out process. The hotel maid keep their walkie-talkie on high volume and it is very loud when they communicate. This disturbs the sleep of the guests. After I checked into the room, I had to request that the maid clean the bathroom. The toilet was dirty and there was no toilet paper in the bathroom. Other than that, I liked the hotel and will stay there again.

4/10

Poor

25 Jan 2026

Trond R

Standard langt under forventet, mange bygninger med nivåforskjeller og vanskelig fremkomlighet. Stor slitasje og dårlig renhold, aircon. kan ikke justeres på rommet,altfor kaldt rom. Hotellet er dominert av indiske gjester og har segregert frokostsal. Utendørs basseng med ytterst lite sol og svært slitte og farlige gangveier. Ser hotellet skriver det er hc vennlig,men er vel det minst tillpassede seg har sett noengang.Dette hotellet trenger en stor renovering og annbefales ikke for europeiske gjester. Frokost var egenlig ok, men savnet bacon.

Friends_and_family Family

2/10

Poor

07 Jan 2025

Laust

This is NEVER a 5 star hotel. More like a two star hostel. It's in fact so bad that I tried to switch hotels 15 minutes into our stay.

Friends_and_family Friends