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Kansai Airport Spa Hotel Garden Palace

Osaka · Japan

1-3-51 Naka-machi, Izumisano-shi, OsakaView location

8.0/10Excellent286 Reviews
Cleanliness8.0/108.0
Service8.4/108.4
Comfort7.2/107.2
Condition7.6/107.6
Location6.8/106.8
Neighborhood6.2/106.2
Amenities8.0/108.0
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Kansai Airport Spa Hotel Garden Palace

Ideally located in the prime touristic area of Kansai International Airport, Kansai Airport Spa Hotel Garden Palace promises a relaxing and wonderful visit. The hotel offers a wide range of amenities and perks to ensure you have a great time.

Free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas are just some of the facilities on offer.

Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. Entertain the hotel's recreational facilities, including hot tub, sauna, hot spring bath, massage, children's playground.

For reliable service and professional staff, Kansai Airport Spa Hotel Garden Palace caters to your needs.

Read more about this hotelShow less

With a stay at Hotel Garden Palace & Kansai Airport Spa in Izumisano (Sano), you'll be within a 5-minute drive of Myokoji Temple and Rinku Pleasure Town Seacle. This hotel is 1.7 mi (2.7 km) from Rinku Premium Outlets and 1.8 mi (2.9 km) from Izumisano Outdoor Market.

Make yourself at home in one of the 45 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 10:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Hot springs access available from 2:30 PM to 1:00 AM.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, mobile payments, and cash
    • Mobile payment options include: Alipay, PayPay, Touch 'n Go eWallet, GCash, Kakao Pay, and LINE Pay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • An extra charge applies to children who use existing bedding and will be collected directly at the property: 540 JPY per child, per night.
  • Optional fees
    • Fee for Japanese breakfast: approximately JPY 2200 for adults and JPY 880 for children
    • Uncovered self parking fee: JPY 550 per night (in/out privileges)
    • Uncovered valet parking fee: JPY 1100 per day (in/out privileges)
    • Uncovered extended parking fee: JPY 1100 per day
    • Hosted evening meal: JPY 3850

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Myokoji Temple 0.8 km / 0.5 mi
Izumisano History Museum 1.3 km / 0.8 mi
Izumisato Furusato Machiya House 1.7 km / 1.1 mi
Nakami Shrine 2.1 km / 1.3 mi
Rinku Pleasure Town Seacle 2.3 km / 1.4 mi
Izumisano Outdoor Market 2.5 km / 1.5 mi
Rinku Park 2.5 km / 1.6 mi
Rinku no Hoshi 2.6 km / 1.6 mi
Rinku Premium Outlets 2.6 km / 1.6 mi
AEON Mall Hineno 2.6 km / 1.6 mi
AQUAIGNIS 2.8 km / 1.7 mi
Tajiri Port Sunday Morning Market 3.3 km / 2.1 mi
Rinku Park Marble Beach 3.4 km / 2.1 mi
Jigenin Temple 4.5 km / 2.8 mi
Nishikinohama Beach Park 5.3 km / 3.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 45
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room service
Show 21 more facilities & services
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Lift accessExtra charge
  • ShopExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Children playgroundExtra charge
  • SaunaExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Kansai Airport Spa Hotel Garden Palace

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Kansai Airport Spa Hotel Garden Palace

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Kansai Airport Spa Hotel Garden Palace

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE NON SMOKINGSUITE • DELUXE NON SMOKINGSUI.DX-NM

    Photos are not available for this room type.

    Kansai Airport Spa Hotel Garden Palace

    SUITE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE EXECUTIVETRIPLE • EXECUTIVETPL.EJ

    Photos are not available for this room type.

    Kansai Airport Spa Hotel Garden Palace

    TRIPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Kansai Airport Spa Hotel Garden Palace

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE TWO BEDSSUITE • DELUXE TWO BEDSSUI.2B-DX

    Photos are not available for this room type.

    Kansai Airport Spa Hotel Garden Palace

    SUITE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Kansai Airport Spa Hotel Garden Palace

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    Kansai Airport Spa Hotel Garden Palace

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUSINESS NON SMOKINGTWIN • BUSINESS NON SMOKINGTWN.BS-NM

    Photos are not available for this room type.

    Kansai Airport Spa Hotel Garden Palace

    TWIN BUSINESS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUSINESS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BS-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMY NON SMOKINGTWIN • ECONOMY NON SMOKINGTWN.EY-NM

    Photos are not available for this room type.

    Kansai Airport Spa Hotel Garden Palace

    TWIN ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Kansai Airport Spa Hotel Garden Palace

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE JAPANESE ROOM NON SMOKINGHOUSE • JAPANESE ROOM NON SMOKINGCTG.JE-NM

    Photos are not available for this room type.

    Kansai Airport Spa Hotel Garden Palace

    HOUSE JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Kansai Airport Spa Hotel Garden Palace

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE NON SMOKINGRoom • DELUXE NON SMOKINGROO.DX-NM

    Photos are not available for this room type.

    Kansai Airport Spa Hotel Garden Palace

    Room DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Kansai Airport Spa Hotel Garden Palace

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Kansai Airport Spa Hotel Garden Palace

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Kansai Airport Spa Hotel Garden Palace

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE NON SMOKINGTRIPLE • DELUXE NON SMOKINGTPL.DX-NM

    Photos are not available for this room type.

    Kansai Airport Spa Hotel Garden Palace

    TRIPLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Kansai Airport Spa Hotel Garden Palace

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Kansai Airport Spa Hotel Garden Palace

8.0
Excellent
286 Reviews
Cleanliness
8.0 /10
Service
8.4 /10
Comfort
7.2 /10
Condition
7.6 /10
Location
6.8 /10
Neighborhood
6.2 /10
Amenities
8.0 /10
100 reviews shown
6/10
Pleasant
29 Jun 2026
Amy
The room need a USB, a light which can use for reading
Self
10/10
Exceptional
04 Dec 2025
Peter
Small room and old (out of the Showa era old), but everything was clean, onsen was great and staff very friendly and accommodating.
For the price, it was a great.
Business Self
10/10
Exceptional
11 Feb 2025
Paul
Lovely staff, great stay
10/10
Exceptional
29 Aug 2024
Dat
Great onsen and good food at on-site restaurant
Business Self
10/10
Exceptional
20 Jul 2024
Daniel
We had a flight cancelled and picked this hotel at random. It was a very cute spa. Desk staff were extremely friendly, easy going and helpful. Shuttle to train station. If not dealing with the Crowdstrike disaster it would have been interesting to try the baths.
Leisure Family
10/10
Exceptional
27 May 2024
Miyuki
Good service.
10/10
Exceptional
11 May 2024
Romer
Will come back to stay at this hotel and recommend to friends as well!
10/10
Exceptional
19 Apr 2024
Verified traveler

Great experience

It was quite lovely experience never stood at a place that had bathhouse beautiful
Everybody was so nice and polite
I had dinner there twice and the food was delicious and breakfast. Delicious. Very organized. Great staff the cleaning staff was awesome. Everything was so great. I will definitely use their service again.
One happy customer
The room was a little bit old style which I didn’t mind the beds are nice and soft
Everything was cleaned and groomed
Great times
Self
10/10
Exceptional
19 Apr 2024
Melinda
This was a great property, a little bit old, but well kept
Leisure Self
8/10
Excellent
08 Dec 2023
Jeff
It was a bit difficult for a foreigner who has not yet learned enough of the language to understand the \"rules\" of the property as the employees were also limited in communicating back, but it was a clean, comfortable place to stay.
Leisure Self
6/10
Pleasant
20 Oct 2019
Verified traveler

Overpriced

Spa good, receptionist good, got to check in early bonus! Room old and dated! Corridor stank of smoke, noises could be heard from other rooms. If it wasn’t for the shuttle and spa I’d doubt they’d be in business! Very over priced!
Partner
8/10
Excellent
15 Oct 2019
Verified traveler
Very good hotel in a great location. Room was spacious and well designed and plenty of in room amenities.
The communal amenities a bit lacking and the breakfast and on site bar /restaurant very over priced for the level of hotel.
We had an incident at check out when we were charged for drinks that we did not have.. To be fair to the hotel they immediately rectified this once we showed them the signature was not mine but they may want to look at their billing system as clearly this very easy to do.
All in all a very good hotel
Leisure Friends
8/10
Excellent
15 May 2019
Verified traveler

Stopped over for the night

Dated old hotel is trying to rally. Rooms remain shabby and cell-like. The onsen hit spring saves the place. It’s refurbished and clean. Didn’t eat here but the menu looked good. Linens are very clean, which is all that mattered in the end, as we were merely stopping over for one night on the way elsewhere. Room cannot be smaller. Barely enough room to open a suitcase. Two people can’t walk past each other. Bathroom tub is deep, but the room itself is claustrophobic. Fixtures were new, and there’s a washlet bidet toilet. The hotel staff was friendly. There is only one shuttle per hour. We missed one from the airport by one minute. Had to take a train two stops away and then a taxi. Morning shuttle back to airport is very organized with nice medium and large sized vans. Not close enough to call this convenient. But at least it is possible to get there smoothly.

Overall it’s forgettable, and not terrible.
Family
8/10
Excellent
10 Apr 2019
Verified traveler
The airport shuttle bus is the reason why I booked this hotel.
8/10
Excellent
24 Mar 2019
LENA

Our first stay

Friendly staff

Food served good. Would stay again. Only thing difficult to get to. Shuttle service should be extended for longer hours.
Onsen was good.

Partner
8/10
Excellent
05 Nov 2018
Verified traveler
The hotel with central temperature control, maybe good for someone but not for me, I prefer a little cooler but due to central temperature control, I can’t drop down the temperature
Family
8/10
Excellent
27 Oct 2018
Tang

Disappointing Onsen Experience

This is my last stop over in Japan before I fly off. I choose this hotel because I wanted to go to the Onsen/ Hot spring. I plan to go to the Onsen in the late evening but was disturbed by a group of Chinese male guest near the lift area. Hence, I replan to go to the Onsen in the morning for a 20mins quick dip and back to my hotel room for a shower. The Onsen is closed at 10am in the morning, but to my disappointment the cleaner was there at 9am doing her washing. Oh my goodness. I am totally speechless.
8/10
Excellent
20 Oct 2018
Kenneth
Older Japanese spa-type hotel. Rooms were kind of small and dated, but clean.
TV channels were limited and only about 8 or 10 Japanese channels with no English.
Family
8/10
Excellent
14 Oct 2018
AG
Small room but restaurants and convince stores near by.
10/10
Exceptional
15 Aug 2018
Verified traveler
The staff was friendly and knowledgeable. They were extremely helpful regarding transportation arrangements. The room was clean and comfy: my son loved having onsen every night, thanks to the availability of a private family onsen. The cafe was handy. Overall, it was a great experience.
8/10
Excellent
02 Aug 2018
Cathryn

Great place for a soak, no other reason to stay

Stay for the onsen but dont expect much from the room. The onsen is sweet. The hotel has seen better days and could use a good cleaning and face lift.
6/10
Pleasant
01 Jul 2018
Giancarlo

Close to Kansai.

Quiet hotel, without many pretensions, useful for those who have to take the plane to the Kansai airport. The free transfer service is very functional, which is however necessary to book. The indoor restaurant closes early in the evening. For those arriving late, it is therefore necessary to organize themselves in another way.
10/10
Exceptional
28 Jan 2018
Verified traveler

No complaints for a last minute booking

Staff was amazingly courteous, & were able to communicate to us with their superior bilingual communication skills - a big plus for an English speaking customer traveling in Japan
Family
8/10
Excellent
15 Nov 2017
Verified traveler
Non smoking rooms still smelt like smoke. Not as foreigner friendly as hoped. Room size was good and the pressure in showers were great.
6/10
Pleasant
07 Oct 2017
Brad

Staff Great, but avoid if there is a group there.

I arrived from the airport to catch the bus, the bus only runs after 3:00 pm. I happened to see the hotel bus at the airport stop picking up a group at 1:00 pm, Even though there was space on the bus, I was not allowed to ride on the bus. When we finally arrived at the hotel the lobby was packed with all the group guests. The hotel staff noticed and was quick to take care of us. Since there was only one elevator, the wait was about 15 minutes to get on the elevator with our luggage. The room was small, cramped and not very tidy. The bathroom was not clean and the carpet needed cleaning and vacuuming. We decided the use the spa, which was small and pleasant, and at the time we went there was no one there (because the group was eating in the dining area.) However, after dinner, many came to the spa and it was loud and unpleasant. The group at the hotel was loud in every area of the hotel (Spa, dining, hallways and elevators). Was not a relaxing stay before our early morning flight! The most endearing quality of the hotel was the kind workers at the front desk!
10/10
Exceptional
04 Jul 2017
Verified traveler

Nice relaxing hotel

Chose the hotel as flying late into Kansai International airport (Osaka) & driving off to Wakayama the next morning. The hotel was near to the airport and not difficult to find by GPS after picking up the car at the airport. Staff is friendly and helpful. Had a relaxing onsen and rest overnight. Breakfast as ok.
Family
8/10
Excellent
30 Nov 2016
Wei

Close to KIX

The staffs were really friendly and the free shuttle from/to the airport was a plus. The only thing I don't like about this hotel is the sound insulation.
Partner
8/10
Excellent
13 Nov 2016
TingFung

Hot spring hotel near Kansai Airport

This hot spring hotel is very close to the Kansai Airport and has a nearby shopping outlet. It offers free airport shuttle service. We ordered a Japanese-style lunch and reserved a private onsen session to relax before our return trip home. It was a nice experience.
Partner
8/10
Excellent
15 Oct 2016
Verified traveler
The hotel was a good value and the staff was excellent. The hotel shuttle was on time and the bus was spacious, clean, and comfortable.
6/10
Pleasant
06 Oct 2016
Liege

Friendly Staff

The staff is very helpful and friendly, the hotel is very simple but clean. I did not try the onsen. The hotel offers free airport shuttle, it is about 20 min drive from Kansai. I would strongly recommend you use this free service, a taxi ride could cost you over 5000 yen - please phone ahead to arrange this. Breakfast was surprisingly good, but not cheap at 1200 yen. Handy for Kansai airport.
10/10
Exceptional
05 Oct 2016
adam

Close airport

Close to airport
Partner
8/10
Excellent
28 Aug 2016
Verified traveler
It was okay. Nothing great about it. Breakfast was average. Rooms average however the staff were very helpful.
4/10
Poor
10 Jun 2016
ozzie

Close to airport. Aeroplane staff stay there

Hotel very old fashioned. Room had a slightly dank smell. Some small spider type bug in the room. Not good value for price.
8/10
Excellent
07 Mar 2016
Taiyo

Proper Japanese style Onsen by the airport!

Situated in rural residential area, the hotel has proper (not artificial or carried from elsewhere) Japanese style hot spa.
Faculty itself is not exactly new and shows its age at places, but maintained well and very clean.
Friendly and helping hotel staff were charming.
4/10
Poor
06 Feb 2015
Mary

Disappointing

This hotel was not good for the price paid. Room was scuffed up (not dirty), just needs updating. After the desk clerk gave us the key, he did not direct us where to go. We had to wander around to find the elevator. Most of all, the Expedia reservation said that the room price paid included all taxes and fees. When we registered, we were charged a \"city tax\" of 150 yen each. The shuttle driver was puzzled about our reservation - don't think he could read English. We would highly recommend the Bellevue Hotel in the same area; much higher quality and a lower price.
4/10
Poor
23 Jan 2015
Sue

Disappointing

The room & decor were badly dated. The staff were not very helpful with the exception of one lovely lady. It reminded me of Faulty Towers. We used our towels at the Onsen, & then wanted some dry towels - which we had to pay for for 300 Yen.
8/10
Excellent
01 Jan 2015
Kit On

Nice Hotel

Would be much better if more shuttle bus provided during rush hours
Family
8/10
Excellent
17 Dec 2014
cathy

Great staff and onsite onsen.

Great airport hotel. At first, I thought it was in a weird location, but it didn't matter at all because I just needed it for airport proximity. The staff were especially helpful and friendly. I was surprised at how good the onsen was! What a great value.
8/10
Excellent
20 Oct 2014
Moso

Spa facilities great

Recommend this hotel around 15 min from the airport with great spa facilites. Staff had very modest English language skills but we muddled along and got there in the end. Shuttle to and from airport very reliable.
8/10
Excellent
14 Sep 2014
Sherry

One night stay

We stayed only one night as we were flying out next morning to another place. It was a little hard to find at night & room was small, but it was comfortable & clean. The staff very nice & helpful. I would stay there again!
10/10
Exceptional
30 Jul 2014
joy

Decent hotel

Very friendly, and helpful staff. A few staff had no English, but most had enough English skills to make communication possible. I arrived early and dropped my luggage off and they allowed me to check in earlier. The area itself was bland, but I did find a Buddhist temple within walking distance. It was nice to have a shuttle to the airport and they were very prompt.
8/10
Excellent
24 Jun 2014
Verified traveler
Room small, bed not fantastically comfortable. Breakfast great but in a small room. Nice onsen made up for it. Very helpful staff. Good pickup/dropoff service from Kansai Airport.
6/10
Pleasant
02 Jun 2014
Verified traveler

Nice hotel got shuttle bus servive

Front desk officer very friendly, can spoke English as well
Partner
6/10
Pleasant
02 Jun 2014
Stella

it's okay

My husband and I stayed one night to catch the next day's early flight. The shuttle bus is convenient however to get the hotel was not as easy as we thought, in particular with luggages. Japan has different train lines. The closest rail station is *Izumisano* which is on the Nankai line and you probably will experience a slow train with 20+ stops from Osaka. You may take a more direct JR line to *Hineno*, but then, you will need to walk ~3km unless take a taxi. The breakfast buffet is nice with both Japanese and western style. Since smoking is allowed at certain area and rooms, we did not like the smell in the lobby. Onsen is available in this hotel but we didn't try. We booked a double room which is quite small. To be fair, I have to admit after staying in a wonderful hotel in Takayama, our expectation was a bit high. All in all, it's okay but would not be the one we'd go again.
6/10
Pleasant
24 Apr 2014
Soozie

Spa is what makes it.

No email address to communicate arrangements. Advertised airport shuttle runs mostly mid afternoon & early evening (not my morning arrival.) Taking train ($500 yen) from ( the island) airport two stops proved easy enough, where they then picked me up with shuttle. Room was very small & tight for two people with luggage. Restaurant very expensive & limited. So why stay here? The Spa was lovely: stone tiled large wash room, hot tub with doors to small garden, steam, sauna & bath. Men's I hear is even bigger & nicer. Great massage chairs top it off. Staff were very sweet; somewhat limited English.
8/10
Excellent
24 Nov 2013
Verified traveler

Nice hotel. Excellent, helpful and friendly staff

Rooms were quite small.
8/10
Excellent
18 Nov 2013
tj

Cigarette smoke and thin walls, good spa though

A few friends and I missed our flights back home, and so extended our time in Japan for a couple days. On the night before our *second* flight home, we made sure to stay close to the airport to avoid the same problems as before. This hotel was reasonably priced and had a spa for us to relax in before our flight the next day. We were forced to pay for another room since there were 3 of us, even though we were perfectly fine squeezing into a double room and paying for the extra occupancy. The extra room ended up making our stay more expensive than if we stayed at the hotel in the airport itself. Also, upon entry into our double room, we smelled heavy cigarette smoke and had to sleep through it and the snoring/talking of our neighbours next door. Though the room was small and unsatisfactory, we did enjoy the spa facilities, which were luckily included with the room and were open until 2am.
Family
10/10
Exceptional
02 Nov 2013
Joan

A stop over on our way to Hiroshima .

We stopped close to the airport before going onto Hiroshima and departing Japan a week later.
8/10
Excellent
26 Oct 2013
Mrs. B

Osaka area Kansai airport hotel

I chose this hotel because of the free shuttle service from the airport. This is a modest hotel, small rooms (it's Japan so expect this) but clean & staff very nice. You get what you pay for, & this was a safe, convenient hotel for a woman traveling alone. I did not go into surrounding area so can't comment. Met my needs & price was right.
4/10
Poor
19 Jul 2013
Verified traveler

Terribly small rooms and beds

I don't enjoy staying there because of the room and bed size. Both are extremely small for comfort at all.
10/10
Exceptional
07 Jul 2013
Alex & Janet

Fantastic service

The service staff are friendly and efficiency. Hotel location is good and within walking distance to eateries and Rinku town shopping belt. Will come back the same hotel, if we are in Osaka again.
10/10
Exceptional
06 Jul 2013
shanghai kid

Nice Onsen and Helpful Staff

The room and and hotel itself are showing the age. But the hot spring Onsen is nice. In addition the staff are extremely helpful. We arrived after 11pm and called the hotel. They dispatched the shuttle right away. Will stay again for connecting flights or late arrials.
Family
8/10
Excellent
13 Jun 2013
K

Nice Spa, not good for business

Nice Spa. Free. Near to KIX. Good breakfast
8/10
Excellent
24 May 2013
Carl

Convenient Hotel

I just used the hotel for a one night layover and the shuttle service was very convenient. Hotel was very clean with internet access in the room. Quiet neighborhood with a few restaurant and a convenience store short walk away. Small room by US standards but typical of a business style hotel in Japan. Didn't get a chance to try out the spa. Will probably stay their again on my next trip.
8/10
Excellent
24 May 2013
Carl

Convenient

Hotel shuttle was convenient and main reason for my stay. Bed was firm, but seems to be normal for a business type hotel in Japan. Room and hotel was very clean. Friendly staff. A couple of restaurants and mini mart within an easy walking distance. All in all reasonable hotel for the money even though I didn't get an opportunity to try the spa.
8/10
Excellent
24 May 2013
Verified traveler

Convenient Location

I was staying overnight prior to a follow on flight and the location was convenient in reference to the airport. The hotel was overall decent and an affordable price!
8/10
Excellent
20 May 2013
Arnaud

Charming hotel

Delightful hotel but be careful, it's quite far from the closest JR station. Airport shuttle for Kansai Airport (in the morning = last shuttle 10:40), cheap Spa (perhaps not cleanest possible, though), English-speaking staff, we spent a nice night there.
Partner
8/10
Excellent
01 May 2013
Christian

great transition hotel...

Great service with pick up and drop off at kansai, staff was friendly and the hotel was perfect for our short stay.
4/10
Poor
26 Apr 2013
Frequent travel

I won't be back

This hotel must have seen better days many decades ago. It suffers from serious upkeep deficits. Even for an overnight by the Kansai airport I would never stay there again.
10/10
Exceptional
15 Apr 2013
Richard

Great Hotel, Super Onsen

Great Hotel. Professional Staff, Super Onsen.
Family
10/10
Exceptional
12 Apr 2013
Verified traveler

Great for a the last night of our trip

As a place to stay on our final night in Japan before a morning flight, this was perfect. There is a free shuttle service so getting to/from the airport is easy. The room was simple and not huge, but perfectly adequate for a short stay. The hotel has large ryokan-style shared baths (separate for men and women). The shared bath is well kept and has a lovely peaceful atmosphere - great for relaxing at the end of a trip - although if this isn't your cup of tea there are also en-suite bathrooms in the rooms.
10/10
Exceptional
10 Apr 2013
doug

good spa good airport access

the spa was good the airport delivery was good staff was great
8/10
Excellent
05 Apr 2013
Yvonne
Free onsen proved to be a lifesaver after a long day of traveling. A bit further than other hotels (about 15 min from train station), but worth it for the price. The rooms were clean, compact but very well organized. The beds were bigger than we expected, and could fit a person of 6'3. Free shuttle from the airport was very helpful
8/10
Excellent
11 Mar 2013
Verified traveler

Close to Kansai

Certainly by North American standards, our room was quite small, although typical in Asia. Hotel is close to Kansai airport and provides a complimentary shuttle in both directions. The spa seemed very popular. There is a small dining room in the hotel and a couple of options within walking distance. The staff are very welcoming and accommodating.
Partner
8/10
Excellent
20 Feb 2013
Verified traveler

Short Stay

I was only there for one night and it met needs perfectly. There is a onsen there. The clerk at the desk made checking in easy. Not many places at night to find some place to dine was a disappointment.
10/10
Exceptional
04 Feb 2013
brent

great stay

I had a great overnight stay. The staff are so friendly and helpful. Definitely recommend this hotel.
10/10
Exceptional
31 Jan 2013
Ray

Close to Kansai Airport

A great location if you need an overnight stay before leaving for your next destination at Kansai Airport. The hotel provides complimentary shuttle bus from/to the airport. It is also a special place for those who appreciate Japanese onsen (hotsrping) which is also available at the hotel.
10/10
Exceptional
06 Dec 2012
Verified traveler

layover respite

Staff friendly and helpful. Restaurant delicious! Shuttle service dependable. Next Osaka layover will be in this hotel.
8/10
Excellent
29 Nov 2012
Verified traveler
Very warm and cosy place. Close to airport 10 mins away. Wonderful helpful staff and driver. Airport shuttle bus available. Nice!
8/10
Excellent
29 Oct 2012
tony scott

good stop over hotel

would stay at this hotel again if i needed overnite stay at kansai airport.
8/10
Excellent
29 Aug 2012
Trinity

Close to Airport

The accommodation is 15-20 minutes walk from Izumisano Station on the Airport line. Alternative you can catch a cab it will take around 5 minutes. Closeby there are a few food stores on the main road. A delicious homemade cookie store is about a street. The hotel/spa is located near residential area and so you may see small wheat/rice fields. Did I mention spa/osen? The hotel has access to onsen, spa and sauna. Female and male osen are separated and it operates most hours, closes between 2a.m -5a.m. In general the stay was lovely for one night.
8/10
Excellent
18 Jul 2012
Verified traveler

Convenient location near the KIX Osaka airport.

Convenient location near the KIX Osaka airport. They have a free shuttle that runs once an hour. It was a great starting off point for our first night in Japan. The breakfast buffet was good and easy too.
8/10
Excellent
29 May 2012
Mature traveler

A one-night stopover.

My room at this hotel was quite small, but probably average by Japanese standards. It was easy to get to by the free hotel shuttle from Kansai International (approx. 20 min.) and was very quiet (next to a rice field). Many things were extra, like breakfast and the hot springs bath, though not expensive. It had internet and pc rental. Front staff speak English. I wouldn't say that the town had much to offer, but I was only there for a one night stopover.
8/10
Excellent
23 Apr 2012
lazy

Great onsen, close to Kansai airport.

The hotel is in a great location for a lost stop while heading to the airport. It has a great onsen that was a huge relaxation before getting on the plane. The gentleman that worked at the front desk was incredibly friendly and very helpful: explaining the onsen and getting us on the shuttle to the airport in the morning. The room was a little drab, but fine enough (though it looked straight out of the 80's). All things considered, it was a great stay.
Partner
6/10
Pleasant
20 Mar 2012
Verified traveler

Older hotel nice spa

Older hotel 10 minutes by free shuttle from KIX. In suburban area but will shuttle to train station. Rooms very tiny but breakfast tasty. Spa best part but be aware that roomy side only available to females from 3-7pm and morning due to rotation. Tiny tiny bathroom not advisable for anyone over 6 feet tall or 250 lbs!
10/10
Exceptional
25 Jun 2026
Takaharu
駅までの送迎バスがあり便利。マッサージ機が無料なのも良い。
Self
8/10
Excellent
07 Apr 2026
Nak hyeon
친절한 직원
좋은 온천
공항 버스 최고
Friends_and_family Family
10/10
Exceptional
22 Mar 2026
Kayoko
スタッフのみなさんがすごく親切で、とても快適に過ごせました。温泉にも、クレンジングや保湿剤など、十分そろえてありました。朝食の和定食にはお鍋までつき、サラダ等のミニビュッフェもあり、かなり豪華でした。
Self
8/10
Excellent
06 May 2025
Takayuki
駅から遠い場所にあるので関空への送迎サービスが有り大変良かった
Business Self
8/10
Excellent
14 Nov 2024
PEI-YU
泡湯很放鬆,從泉佐野車站、機場接駁都可以先「電話聯絡」預訂。
房間空調無法調整放冷氣,只能調暖氣,及設備老舊,這部分較扣分。
Leisure Family
8/10
Excellent
20 Apr 2024
Hidehiro
空港に近くゆっくりできました
Leisure Family_with_children
8/10
Excellent
04 Nov 2023
Yasuo
突然で夜遅くのチェックインにも関わらず、笑顔で丁寧な対応してをしていただきました。
また、静かな温泉でゆっくりと身体を休める事かできたのでありがたかったです。

Leisure Family_with_children
10/10
Exceptional
18 Jul 2022
higashino
又機会があれば利用したいと思います
Leisure Family
6/10
Pleasant
21 Mar 2022
Kazusei

ハード面はイマイチ、ソフト面はバッチリ

温泉付きで頑張ってる感はありますが、小さい方の温泉はイマイチ。部屋着も浴衣はダメ。あとエアコンが方向をどう変えて固定しても寝てる場所に直撃、ダメでしょう。温泉にアミューズメントいっぱいなのは助かります。スタッフの対応 挨拶も 完璧です!
Self
10/10
Exceptional
01 Jan 2022
??
スタッフの方の対応が良かったです。
Leisure Partner
8/10
Excellent
28 Nov 2021
SHIHOKO
大浴場ではないけど良い温泉、落ち着いて清潔な施設です。
素泊まりで利用したので、周辺施設での飲食と温泉と両方楽しめました。お値段もリーズナブルです!
Leisure Partner
4/10
Poor
27 Mar 2021
Mayumi

次は泊まりません

温泉に入らないのに、入泉料を取られた。部屋の浴槽は汚く入る気がしなかった。
外国人向けの変な日本アピールのインテリアは異様でした。
Business
10/10
Exceptional
26 Feb 2020
Verified traveler

別館温泉

別館の温泉が広くて露天やジャグジーもあって良かった。部屋でのトラベルの対応も迅速でした。温泉を飲む事も出来ます本館の温泉は普通ですが入れ替え制で両方入れました。夜隣の部屋の会話が丸聞こえでした。
Self
6/10
Pleasant
30 Jan 2020
Kazy
ツアー客が多く、希望の時間に夕食がとれなかった。
Business_and_leisure
8/10
Excellent
09 Jan 2020
Verified traveler
Good service.
Partner
10/10
Exceptional
22 Dec 2019
Verified traveler
フロントの方も、とても親切で、温泉も素晴らしくて快適なステイになりました。
Self
8/10
Excellent
14 Sep 2019
Verified traveler
部屋が狭かったが、送迎車の運転手さんや受付の方が親切で、満足した。
Leisure
10/10
Exceptional
01 Sep 2019
Verified traveler
狭くて古いですが、水回りは新しく、きちんと掃除され、浴衣やタオル類もちゃんとしており、温泉があるのがありがたかったです。飛行機の到着が夜遅くなり、急きょ宿泊しました。空港からタクシーで15分はかかり、深夜割り増しと空港連絡橋通行料金で4550円かかったのが痛かったです。朝は無料送迎サービスがあり助かりました。
Leisure
8/10
Excellent
15 Aug 2019
Verified traveler
大浴場が有り、レストランも併設しているので便利でした。
Friends_and_family Family
10/10
Exceptional
27 Jul 2019
Sam
Room : Tidy, clean but a little bit old. Staff : Polite and Helpful, Great Service. Location : not close to the Izumisano Station, luckily shuttle buses are available Spa : Love it. Overall : Worth a try
Leisure Partner
6/10
Pleasant
25 Jul 2019
Verified traveler

写真映りが良すぎかな…

写真で見た感じと違って 部屋もお風呂もそんなに大きくないです。 でも 温泉ありますし、 マッサージチェアも良くて 楽しく泊まれました。
Family
8/10
Excellent
12 Jun 2019
Hisashi

本当に温泉宿

泊まって温泉に入るだけなら、十分。源泉なのに驚き。
10/10
Exceptional
19 Apr 2019
Marek

Amazing free spa

If you are staying just for relax, it is excellent. Great free spa is amazing. They have also free shuttle to AirPort. Thumb up. I will také this hotel again.
10/10
Exceptional
17 Mar 2019
LIM
여행 마지막날 간사이 공항 근처 린쿠타운과 히네노역 이온몰 이용하기 위해 숙박했습니다. 프런트 체크인 해주신 분이 친절하고 주변 설명도 잘 해주셔서 편리하게 있다 왔습니다. 스파도 깨끗하고 관리가 잘되었어서 가격대비 너무 좋은 곳입니다. 공항까지 무료셔틀도 장점입니다. 공항근처의 호텔을 찾으신다면 적극 추천입니다.
Leisure Family
10/10
Exceptional
12 Feb 2019
XINYU

不错的酒店喔

找家有机场接泊又有吸烟房的酒店不容易
晚上十点多落地 打酒店的电话之后特地派车到第二航站楼接我们 十分贴心周到
附近五分钟步行路程有便利店
汤没泡 集体泡汤还是搞不来
神奇的是晚上反锁门睡一晚第二天就出不去了
门房搭救了半个小时 告诉我是门锁坏掉了
给我耽误的早餐都没好好吃
餐厅有和式洋式都包括的自助早餐还不错 1200一个人正常价位
还可以给免费送到地铁站(如果不送的话是有点远啦)但是一小时一班车
Family

Location & surroundings

Kansai Airport Spa Hotel Garden Palace
1-3-51 Naka-machi, Izumisano-shi, Osaka, Izumisano, Japan

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Kansai Airport Spa Hotel Garden Palace

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