Kansai Airport Washington

10/10

Exceptional

17 Mar 2026

SAMANTHA

This hotel is perfectly fit for purpose! Its not massive but has everything youd need, the bed was surprisingly comfortable and the airport shuttle was great! There is a mall attached for any last minute ahopping and a train station basically underneath it! Would absolutely stay again!

Partner

10/10

Exceptional

14 Mar 2026

Martin

Just FYI there is a coin laundry available on the 3rd floor. Dryer took 2 cycles to dry but heads ups as its not 100% clear

Self

8/10

Excellent

14 Mar 2026

Loida Rodrigo

Close to the airport by train. Walking distance to shopping and restaurants. Only negative is no shuttle service after 11:00 AM till 6:00 PM. Shuttle service must be provided at all times considering it is very close to the airport.

Partner

8/10

Excellent

14 Mar 2026

Rakesh

Yes

10/10

Exceptional

03 Mar 2026

mona

Convenient location near train station. Good breakfast buffet and restaurant staff

Partner

10/10

Exceptional

01 Mar 2026

Brittany

Lovely!!!

Family

10/10

Exceptional

21 Feb 2026

chull

Room was clean and staff was very good and even helped to me providing shuttle to airport

8/10

Excellent

21 Feb 2026

Vivian

Walking distance to train station. Breakfast was awesome but same thing everyday

Family

10/10

Exceptional

20 Feb 2026

Noriko

Clean room, friendly front desk staff , close to the station.
The shuttle bus from the airport was great.

Self

10/10

Exceptional

19 Feb 2026

Jenelle

Very close to railway station, staff very helpful, room clean,3 pillows to choose from, unfortunately massages didn't start till 6pm

Self

6/10

Pleasant

17 Feb 2026

Arisa

We checked out early morning and asked the only front desk staff multiple questions while we wait for the shuttle. He seemed uninterested in helping us and did not even inform us of needing to get a ticket for the shuttle. We learned and had to go back to this staff for a ticket who was hard at work now that it seemed his boss was in. Even the Family Store clerk all by himself was much more helpful to us as we needed to pack and ship out a package with his help.

6/10

Pleasant

16 Feb 2026

Salome

Air conditioning not cool

Friends_and_family Family

4/10

Poor

10 Feb 2026

Chui Ling Shirley

Room

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

Matthew

Everything was great! Perfect room for overnight layovers or unexpected cancellations. The hotel is ready and equipped with a great room for the night or two. 10/10 would layover again!

Leisure Family

10/10

Exceptional

07 Feb 2026

Sam

Excellent, healthy breakfast, fqst internet, friendly service, room is comfortable and clean. very nice stay and thank You!!!

Friends_and_family Family

6/10

Pleasant

05 Feb 2026

Narinder

Miscommunication about passport requirements at check in. Rooms are small and the bathrooms impossible to manoeuvre in. Fine for one night would not recommend for longer.

Leisure Family

10/10

Exceptional

02 Feb 2026

Mary

Clean room, convenient location.

Leisure Family

10/10

Exceptional

28 Jan 2026

Marjorie

Excellent location close to the airport. Comfortable room with adequate space for luggage. Would stay again.

Leisure Friends

8/10

Excellent

23 Jan 2026

TOMOHIKO

関西空港に近く直行バスもあり宿泊料もリーズナブルで最高😀

Business

10/10

Exceptional

20 Jan 2026

Luz

Great Hotel! It is a great option if you arrive in the afternoon/evening as it is close by the airport. There is a Lawson close by & walking distance to the Outlets.

Leisure Family

10/10

Exceptional

20 Jan 2026

alexander

Spotless and very functional

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Courtney

Great service and amenities! Everything around is very close and convenient especially the train station and the familymart inside the hotel. Would go here again

Leisure Family

10/10

Exceptional

12 Jan 2026

Rainbow

Great stay next to Rinku Outlet. Room is spacious n comfy. Free shuttle to airport. Convenient store n restaurant inside the hotel.

Leisure Family

10/10

Exceptional

11 Jan 2026

Mark

Clean room, light controls within reach.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Dashawn

The room at the Washington was spotless. The service was outstanding. They even had English-speaking staff available for visitors to check in with super quickly. I loved it. We'll stay there again.

10/10

Exceptional

02 Jan 2026

AGNES

We had an overnight stay at this hotel before our flight the next day. I wasn't expecting much but was pleasantly surprised. The room was average, but there is a Family Mart located inside the hotel, and their breakfast was great.

Leisure Family

8/10

Excellent

28 Dec 2025

Chih Hao

親切的服務人員旅館稍舊但是位置好很方便

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Avery

Great service and room was awesome

Leisure Family

10/10

Exceptional

20 Dec 2025

Victor

Room was good and my stay was comfortable

10/10

Exceptional

19 Dec 2025

SUHN OUK

Overall of excellent , except towel laundry smell , scent . Last time experience OK was , but this time got some strange , little disgusting scent . May used not correct cleaning material ? You better check it . Thanks

Leisure Self

8/10

Excellent

16 Dec 2025

EDDIE

Nice and close to airport

Leisure Family

2/10

Poor

15 Dec 2025

Everald

No breakfast offered at this hotel

Leisure Self

10/10

Exceptional

15 Dec 2025

manyu

A very convenient hotel near airport。 clean room and great staff.

Partner

4/10

Poor

12 Dec 2025

Giridhari

The room was dirty. There were dirty socks under the bed. The AC was too hot and it was hard to sleep

Business Partner

10/10

Exceptional

10 Dec 2025

Everald

Clean room,and good helpful stuffs

10/10

Exceptional

08 Dec 2025

Kim Chung

Clean, nice place, staffs are very helpful.

Leisure Family

6/10

Pleasant

08 Dec 2025

Rodrigo Rojas

Everything was good until last day at check out. The hotel lets you store your luggage in their lobby, they have a chain and lock you can loop onto your luggage handle and lock it to a fixed anchor on their shelves. My friend did that, but someone else claimed they had forgotten their code to unlock it so the staff unlocked my friends bagpack and took it. Luckily the man was still in hotel when we returned to pick up our bags and the staff was able to locate him.

8/10

Excellent

07 Dec 2025

Shuk Man Suzki

parking easy

Friends_and_family Friends

10/10

Exceptional

07 Dec 2025

Amy

It would be better if the front desk advised whomever wants to check out late, there’s no shuttle to the airport from the hotel.

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

Everald

yes ,and the staffs was very helpful. I will stay at this hotel whenever I am in Osako, as welll I recommend it to my friends. Thanks for everything and God bless!!!

10/10

Exceptional

05 Dec 2025

Raquel

Our stay at the Kansai Washington Airport Hotel was excellent. The rooms were clean, comfortable, and thoughtfully designed for travelers coming in and out of KIX. The staff were warm, efficient, and incredibly helpful, which made check-in smooth and stress-free after a long travel day. The hotel’s location is unbeatable, with quick access to the airport, Rinku Town shopping, and nearby dining options. This was the perfect place to rest, recharge, and start our trip with ease. I would absolutely stay here again.

Leisure Family

10/10

Exceptional

02 Dec 2025

KOK HENG

Room is clean and size is big. Breakfast wide variety. Airport shutter is a plus. Simple check in and out with Attentive staff at the counter.

Leisure Family_with_children

6/10

Pleasant

01 Dec 2025

Salome

A/C was not working, but overall it is a very convenient location for outlet shopping. Will stay there again.

Leisure

4/10

Poor

29 Nov 2025

maureen clarisse

Upon first entering the room, it smelled like a bad body odor. The washroom smelled like dried urine or unclean public toilet that even the train station bathroom smelled better. The room was not aired. The bathroom sink has dark thick dirt buildup...mold? On November 29-30, the room is hot since there was no A/C. I was given a fan and advised to open the window since it is colder outside. The fan given has a dial timer that turns off max 120mins. I wake up many times since I feel hot to turn the fan back on again. Not a good sleep in room 1102. At around 11pm, motor revving can be heard even with window closed at least 2x. There is a trauma hospital beside it so ambulance siren can be heard.

Leisure Family

10/10

Exceptional

29 Nov 2025

M and S

My wife and I have stayed here quite a few times.
The staff are courteous, helpful and the room, although on the small side, is perfectly acceptable and always spotless.

Leisure Partner

10/10

Exceptional

29 Nov 2025

adham

Loved the peace and efficacy of the staff work they do around the hotel. Thank you for all the help translatinf and assisting with the whole process

10/10

Exceptional

27 Nov 2025

Joseph

Very punctual and they get you to you room asap. So you don’t have to spend much time checking in. It was a breeze. And scheduling shuttle was easy also.

Leisure Self

10/10

Exceptional

27 Nov 2025

Nobuhiro

関空から一駅でりんくうタウン駅から徒歩3分。夜は歩いて泉佐野駅周辺の居酒屋を堪能しました。部屋は静かで清潔。朝食もバラエティに富んでとても面白かったです。その上、無料送迎バスで空港まで送って頂いてこれからワシントンホテルに泊まろうと思っています。

Leisure Self

10/10

Exceptional

21 Nov 2025

Neil

This hotel ticked all the boxes - great location near airport and free shuttle bus to the terminal, excellent breakfast included in price , comfy room and amazing value for money.
Would definitely stay here again .

10/10

Exceptional

17 Nov 2025

MICHAEL

Staff was really helpful and room was spotless. Breakfast had lots of choices and was very good. Shuttle to and from KIX was convenient. Would not hesitate to stay again.

10/10

Exceptional

14 Nov 2025

Angelita

perfect

10/10

Exceptional

12 Nov 2025

Brian

The room was very clean and well appointed with a fridge. Breakfast buffet was outstanding with an excellent selection of food and beverages. I recommend this hotel.

Leisure Self

10/10

Exceptional

11 Nov 2025

Dale

Always friendly staff. Great location. Free shuttle to Kansai airport. Good rates. Yards away from JR rail. Huge Outlet mall next door, lots of food options. 24 hr family mart within hotel. We always stay here

Leisure Family

8/10

Excellent

11 Nov 2025

Che Ming

yes

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

DZULKIFLI

Excellent for an overnight before the flight.

Business Family

10/10

Exceptional

11 Nov 2025

Henok

Very nice, helpful and friendly staff!

10/10

Exceptional

10 Nov 2025

fermin

Very convenient to the airport with shuttle bus , close to Rinkutown Center , there’s a buffet restaurant inside the building and a family mart …. All the convenience you can ask for ! Plus there’s a self - service luggage storage … we will definitely check in again in this hotel next time we go back to Osaka

Leisure

10/10

Exceptional

08 Nov 2025

Hong

Great value for the price. Large room with good amenities. A few minutes on foot from train station and a 24 hour supermarket. Will stay agin when in KIX airport area next time.

Leisure Self

10/10

Exceptional

05 Nov 2025

renato

Nice place to stay

6/10

Pleasant

04 Nov 2025

Martin

Good value hotel near Kansai Airport but a bit dated. Breakfast was plentiful but felt a bit rushed as airline crews use the hotel and were going to work. 7-11 is downstairs. Highlight was a morning walk to Rinku park about 15 minutes away.

Leisure Self

8/10

Excellent

01 Nov 2025

Youngroak

호텔 공간이 넓고 뷰가 좋았습니다
아침 부폐 메뉴는 다양했지만 오레지 주스 맛은 별로 였어요

Friends_and_family Family

10/10

Exceptional

30 Oct 2025

Karen

I had a comfortable stay at Washington Hotel Kansai Airport. The room was spacious, much larger than I expected for an airport hotel. The location is excellent—just a short walk to the terminal and train station. Great choice for travelers catching early flights.

4/10

Poor

25 Oct 2025

Michael

I asked for a 5:00 am wake up call. I had NO wake up call.

10/10

Exceptional

22 Oct 2025

Kylie

We stayed at this property on the first and last night of our trip. It was easy to walk to the train station and the stores/outlets around. We had the buffet breakfast twice and had dinner in the restaurant - all very good. The hotel reception has a luggage scale which is so helpful when packing. Lots of toiletries/amenities were available in the lobby. About a 15 min cab ride from KIX. We are planning on going back next year.

10/10

Exceptional

22 Oct 2025

Sukhum

Good room size for shopping

Leisure Partner

10/10

Exceptional

19 Oct 2025

Jerold

Wonderful hotel and staff.

8/10

Excellent

18 Oct 2025

Evelyne

It’s not the newest interior but bed was extremely comfortable

Business

8/10

Excellent

14 Oct 2025

jung

Good

Leisure

10/10

Exceptional

06 Oct 2025

Guadalupe

Outlets and food choices are plentiful

Business

8/10

Excellent

05 Oct 2025

Masao

Just 1 station away from Kix and even a shuttle bus is available.Room is clean and staff are nice, check-in and out is done at Kiosk machines and very fast. Laundry machine is plenty. And the best thing is breakfast is so good.

Leisure Family

8/10

Excellent

04 Oct 2025

Elise

Would come back for sure! Shuttle bus service was great and close by outlet is a go to!

Leisure Self

8/10

Excellent

04 Oct 2025

Hoi Ki

It was very close to the Rinku Town station by walking in 5-8 minutes. The room is clean and spacious yet it is a bit old in the set-up.

Leisure Friends

8/10

Excellent

04 Oct 2025

Oscar

Everything was good but the property looks old.

Friends_and_family Family

6/10

Pleasant

02 Oct 2025

Angelica

Carpet was old, the room was clean, staff very friendly and helpful, it was quiet, the room just needed updating because it was old

Leisure Self

10/10

Exceptional

01 Oct 2025

Vanessa

I enjoyed trying out the Refa products

Leisure Partner

8/10

Excellent

28 Sep 2025

YUK LAN

Good, will recommend to my family members

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Christopher

It was very clean and staff was very helpful.

Leisure Self

8/10

Excellent

24 Sep 2025

Amy

The room was very compact, but clean. The bed was comfortable, good wifi, hot water...
Staff was okay. There were a couple convenient stores & cheap shopping mall near by.
Perfect place to stay for a night if you are flying in or out

The hotel is located close to the airport, but nothing else really. To get to Osaka or any surrounding sites was inconvenient & pricy.

Leisure Partner

6/10

Pleasant

24 Sep 2025

Michael

Very dated — hotel needs to be modernized.

Leisure Self

10/10

Exceptional

24 Sep 2025

Donald

Clean room and easy access to rails and shopping/dining

Leisure Partner

10/10

Exceptional

24 Sep 2025

Sheikh

Very good

10/10

Exceptional

20 Sep 2025

Esther

One train stop away from the airport. The staff were so kind; they let us check in early for a small fee and upgraded our room at no cost. Very clean and made getting to the airport stress-free.

Leisure Partner

10/10

Exceptional

19 Sep 2025

DIAN

excellent hotel

Leisure Family

8/10

Excellent

17 Sep 2025

Wendy Gripal

It’s close to the public transportation and airport.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Carlos

very clean and convenient

10/10

Exceptional

09 Sep 2025

Kylie

We opted to have the buffet breakfast twice as we enjoyed it so much. The free shuttle bus to the airport was very handy. The staff were very nice. The hotel was in walking distance from many shopping options. A 10-15 minute taxi ride from the airport if you miss the shuttle like we did.

Leisure Family

8/10

Excellent

31 Aug 2025

Jose

Close to the train station. Older hotel

8/10

Excellent

31 Aug 2025

Mark

Great location for a quick visit to Japan. Only negative for the hotel is the carpet needs replaced.

Partner

10/10

Exceptional

30 Aug 2025

Austin

Consistently great experience at the Washington.

Generally I tend to go to this hotel when I visit Izumisano city. It’s conveniently next to the station. The staff are helpful and kind. The beds are comfortable and the rooms are very nice and typically affordable. The breakfast is fantastic. My girlfriend is from Izumisano city and she loves staying here with me. I want to thank the staff for a lovely experience for every time that I’ve been there. Also on the 2nd floor they have a family mart.

Partner

10/10

Exceptional

29 Aug 2025

Lorelei

Very convenient place to stay near the Kansai airport. Their free airport shuttle service was great for our early morning flight. The staff are very friendly and helpful.

Friends

8/10

Excellent

22 Aug 2025

Shutaro

レセプションが大声で高圧的で不快だった

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Tze Cheong

Free shuttle to KIX. Easy checkin-checkout. Friendly staff. Walkable to many restaurants and malls. 24-hour convenience store.

Leisure Family

8/10

Excellent

18 Aug 2025

Claire

Stayed before an early flight. Hotel transfer was an added bonus! Husband loved the shower!

Leisure Partner

8/10

Excellent

17 Aug 2025

Sang yun

The self-service laundry room was useful. The lunch buffet was delicious. The only complaint I have is that the blankets are thick, even in summer.

Leisure Self

6/10

Pleasant

17 Aug 2025

Paul

The hotel is not on typical Japanese clean standards. The carpet smells. They put four beds in one room . Make no place for luggage. Very strange arrangement. The hotel has the best location.

Leisure Family_with_children

4/10

Poor

17 Aug 2025

Amez

We stayed here as a family of four, and unfortunately, the experience was disappointing. The rooms were extremely small, making it hard to move around with our kids. Our room also had a strange smell, which is very unlike what we’ve experienced elsewhere in Japan. On top of that, the hotel overall seemed unkempt and not well maintained.

The only positive was the convenient location, which made it easy for us to do some last-minute shopping before leaving. However, due to the room conditions, odor, and lack of upkeep, we would not return here and cannot recommend this hotel to other travelers.

Leisure Family_with_children

6/10

Pleasant

14 Aug 2025

Tanveer

There was a specific smell in the hotel and room which i was not expecting in Japan

Leisure Family

6/10

Pleasant

13 Aug 2025

Jose alejandro

Mala experiencia

Desafortunada el personal del restaurante arruinó el día, al no permitirnos el acceso. Decían que para huéspedes y aun mostrando mi llave de habitación no me permitieron la entrada y el encargado me pidió que lo acompañara solo para decirme que en la estacion de metro habia mas lugares para comer. PESIMA ATENCIÓN del restaurante. El hotel esta aceptable pero no volvería.

Friends_and_family Family

10/10

Exceptional

13 Aug 2025

Bobby Allen

Nice staff

Leisure

10/10

Exceptional

03 Aug 2025

Jennifer

Walkable