Name: Henn na Resort & Spa Kansai Airport
Address: 1-23 Rinku Orai Kita, Izumisanso, 598-0048, JP

10/10

Exceptional

17 Jul 2026

Marinette

The resort is clean. The staff are accommodating. Luggage storage is available.

Family_with_children

10/10

Exceptional

12 Jul 2026

Wai Fun Fanny

Amazing stay with hot springs pool with good price.

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Jillian

It was somewhat difficult to get to without a car and i only spoke to one staff member when i handed over my breakfast ticket since the front desk was animatronic dinosaurs, but overall the hotel was very nice. The rooms were clean and had working air conditioner, fridge, kettle, tv, safe, etc. There were vending machines down the hall where you could grab drinks or snacks. The bathroom had a shower and tub. And the breakfast buffet was very good. I also cannot comment on the spa portion because I was unable to enter the hot spring with tattoos.

Self

8/10

Excellent

03 Jul 2026

Blanca

Convenient place feom Kansai Airport.
Quiet and clean facilities. Easy check in..the staff are nice. They have luggage storage.

Family_with_children

10/10

Exceptional

03 Jul 2026

Ha

We were fortunate to get a seaside view room, it was lovely to wake up to that view. The dinosaur robots at the check in counter were pretty cool, too. Unfortunately we didn’t get time to soak in their spa, but we did have a yummy Japanese dinner in their restaurant. The hotel is in walking distance to the outlet shopping center and the train station so we took advantage of that for shopping and dining. The hotel is also next to an ice skating rink which we wanted to check out, but no time. We’ll have to come back another time and stay longer. Our room was clean and the staff were very friendly and helpful. We enjoyed our stay.

Family

10/10

Exceptional

19 Jun 2026

Clyde

The onsen was great.

Partner

8/10

Excellent

14 Jun 2026

Josh

Almost everything was great. The one issue I had was that the hotel had a mandatory spa fee at check in time and then we found out that people had to be naked to enter and we were not given a refund for this.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

James

This was a last minute booking when I learned that Osaka airport was an hour away from Osaka. For the low price, I wasn't expecting much - AC and no bed bugs at an airport hotel would have made me happy. However, this turned out to be a very nice experience! I didn't realize this was a hotel with no staff. You are greeted by a front desk staffed by two dinosaurs that can use basic greetings. Otherwise, everything is done by touch screen. It all worked. And there is a nice stash of amenities by the entrance if you need it. In the lobby, there is also a coin-operated vacuum compression bag machine that can suck out the air in a plastic bag of your items to help reduce the size of the stuff in your luggage. It worked well. The room was fine and had everything we needed including decent beds. For the price of Motel 6, it's actually a much nicer hotel! There was a sign in the room about how to get a taxi, but it was all in Japanese, so we used Uber instead. There are no airport shuttles as far as we could tell.

Family

6/10

Pleasant

08 Jun 2026

Tomoko

シャワーカーテンに黒いカビがついていました。

Family_with_children

10/10

Exceptional

07 Jun 2026

Vidar

Clean rooms and friendly staff! The hotel itself is within walking distance to both a train station and shopping center. The restaurant connected to the hotel also has very good food!

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Melinda

Great value for the experience, with dinosaur robots at reception for check in, views over the bay, everything you need in the room and a little extra (like a foot massage machine), and of course the bath house! It’s also an easy walk about 5-10min from Rinku Town station, and about 10-15min to the outlet shops.

Self

8/10

Excellent

28 May 2026

Lisa Kate

Really cool robotic experience! Love the location of the breakfast, amazing views!

Friends_and_family Family

4/10

Poor

26 Apr 2026

Diana

Its not really a resort and spa its ok if you need a budget friendly stay but its not nice its decent breakfast was traditional Japanese breakfast nothing special either. The rooms are tiny again decent place location is quiet nothing around.

Family_with_children

10/10

Exceptional

23 Apr 2026

Gabriel

Easy to check in

Friends

8/10

Excellent

16 Apr 2026

Simon

The hotel was clean and located reasonably close to the train station. The breakfast was good and the public bath was excellent. The dinosaur check in and check out was fun and a real staff member was available if necessary.

One improvement would be changing the pillow(s). The waffle pillow(s) provided were not very comfortable so replacing it/them with a normal pillow would be appreciated.

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Devin

Nice Hotel Friendly Staff
Very Clean the restaurant was good and affordable. Super close to the train station and the Joyful Dinner down the streat was delicious. You car walk to Trail in 5mins to get groceries and gifts if traveling. Do you money exchange at the airport!!!

Self

10/10

Exceptional

11 Apr 2026

Anupama

great place for a stop over before a long flight or after a long flight - complete rest and relaxation

Self

10/10

Exceptional

11 Apr 2026

Viet

Room clean, breakfast is good

Friends

6/10

Pleasant

28 Mar 2026

Angela

Everything was extra and all very confusing with no people at the check in. Otherwise, it was good

10/10

Exceptional

23 Mar 2026

Chok Peng

Hotel held our luggage before the 3pm check-in time so that we can explore the area upon arrival. Within walking distance from the Rinku Town station and Seacle Mall and Premium Outlets at Rinku Town. Room is clean and spacious with the necessary amenities. Free guest access to the onsen overlooking the sea with big outdoor area and sauna. Breakfast was enough and the staff was extremely welcoming.

Family_with_children

8/10

Excellent

06 Mar 2026

HARLEY

A good layover for a flight the next morning.

8/10

Excellent

02 Mar 2026

Ching

房間清潔，空間很大，很新，而且有溫泉，整體很好。
酒店距離車站有點遠，自助入住，沒有前台職員協助，如對這安排有困難可能未必適合。

Partner

6/10

Pleasant

28 Feb 2026

Tristan

Appreciate a human's assistance.

10/10

Exceptional

27 Feb 2026

Pui Yi Jennifer

SPA 很好

Friends_and_family Friends

2/10

Poor

11 Feb 2026

Ryoji

ユニットバス内に長い髪がたくさん残っており、ちゃんと清掃したのか疑問。バスマットにも付着しており、取り換えてないのでは。とても不快だった。

Self

6/10

Pleasant

29 Jan 2026

Ed

Okay

8/10

Excellent

08 Jan 2026

Jessie

The staff was really patient and assist us when we have minor issues with the auto check-in. Really appreciate that

10/10

Exceptional

08 Jan 2026

Jessie

The room is good to accommodate 3 beds and the spa is great

Leisure Family

10/10

Exceptional

01 Jan 2026

Anne

Nice clean room and amenities!

Self

8/10

Excellent

22 Dec 2025

Jane

There’s no in and out privilege for the parking lot, it’s unfair and inconvenient.
The bed, bedding and temperature control are good.

Friends_and_family Friends

10/10

Exceptional

04 Dec 2025

Margaret

Osaka Expo 2025 theme room with a view of the bay was great. Loved the onsen, also with a view of the bay.

Leisure Family

8/10

Excellent

27 Nov 2025

Jane

Clean, the hot spring is great,

Friends_and_family Family

10/10

Exceptional

26 Nov 2025

Teikkee

Great location close to the airport and Rinku Premium Outlets. The onsen is clean and relaxing — perfect after shopping or a long flight. Comfortable stay and very convenient!

Partner

10/10

Exceptional

26 Nov 2025

Myrna

Yes rooms are spotless but unfortunately I forgot my car key and message them and till now no reply

6/10

Pleasant

18 Nov 2025

Rhonda K

Rooms were fine, but I had booked 2 rooms and the checking in system could not cope with that, (the checking system is automated and has 2 robot dinosaurs which looked impressive) but staff had to come out from back room and sort things out (there was a Q ), close to rail station so was good for early flight.
(Good shopping outlets very close by as well)

Leisure Family

8/10

Excellent

17 Nov 2025

Blayne

Interesting place. Loved the robot front desk. Room was good, bed was firm. Location was nice, it was a nice walk in the morning to the train.

Partner

10/10

Exceptional

11 Nov 2025

Wandalyn

Great place to stay, excellent amenities! Close to airport, love the spa!!!

Leisure Family

8/10

Excellent

10 Nov 2025

Robert

Good room, good location!

Partner

6/10

Pleasant

09 Nov 2025

Sangku

Didn’t eat breakfast so
Check in front desk hard for older people

Leisure Family

10/10

Exceptional

06 Nov 2025

Jerry

Greeted by dinosaurs at checkin as was totally automated—might be stressful to some. Did not see a staff member until went to Onson next day. Enjoyed Onson!

Partner

8/10

Excellent

01 Nov 2025

Ros

Clean facilities. Good breakfast

10/10

Exceptional

29 Oct 2025

Sam

At this price point, very difficult to beat. Baths were lovely and not far from the airport at all

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Jan

Close to the airport, taxi one way & any easy walk back to the train one stop to the airport . Also had time to visit the shopping outlets in between flights.
Clean room enjoyed the fun sign in with the computer dinosaurs. Sign in did state sign in with your full name tired after flight didnt see it until a staff member arrived

Leisure Partner

6/10

Pleasant

27 Sep 2025

MAN SIN

It way easy and fast to self checkin and checkout.The room was clean and comfortable to stay, just it has a little bit old smell but acceptable.

Leisure Family

10/10

Exceptional

23 Sep 2025

Robert

Reception desk was great. Themed room was a nice option.

Leisure Partner

10/10

Exceptional

12 Sep 2025

Qichen

Clean

Leisure Self

10/10

Exceptional

14 Aug 2025

Florian

Bonne expérience

Séjour d'une nuit après mon arrivée à l'aéroport international du Kansai, rapide et facile d'accès depuis la gare de Rinku Town à Izumisano.
Chambre confortable et bien équipée. Malgré l'enregistrement automatique via une borne (épaulé par un... dinosaure !), le staff répond rapidement en cas de besoin.

Self

8/10

Excellent

07 Aug 2025

James

Fairly reasonable stay but the room was quite unclean with marks of coffee all over the walls.

Business_and_leisure Partner

10/10

Exceptional

24 Jul 2025

Chia

Great stay

I read the reviews just before I checked in. And question myself what have I booked!!
But for my surprise, the hotel doesn't disappointed at all .

The room is clean and good size for 3 of us with 3 single beds. The view is facing to busy road

Great way to end of our holiday in Japan by the dinosaur reception.

Journey to go the hotel was a bit uncertain as no people there.....

There is nothing in the area so check in in late afternoon just for shower and sleep.

Quite happy for it, will book again when I use KIX for early or late flight. And near distance

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Takako

前にスパだけ来た事があったので、早い時間に空港に行く必要があったので予約しました。廊下が長いぐらいで、問題はなしです。

Leisure Family

4/10

Poor

07 Jul 2025

Ying

Staff not trying to help

8/10

Excellent

28 Jun 2025

Brent

Quite convenient after a long flight, would stay again. Great shower, good bedding. Not much to do in the area, the restaurant was convenient and breakfast was very good.

Leisure Family

10/10

Exceptional

24 Jun 2025

Loretta

Fantastic location close to airport. The onsen was amazing. Good breakfast. Clean room with comfortable beds.

Leisure Family

8/10

Excellent

11 Jun 2025

Wenjun

We stayed the last night here before leaving Japan. It was fun that the front desk were 2 dinosaurs with robot voice. Check-in and check-out were smoothy. The real human staff was rude, I ate instant noodle in front of the lobby cause we were rush to catch the flight. There were sofas, a table, an orange juice vending machine and no sign indicating that no eating allowed there. A staff yelled at me to stop eating there, but this was their negligent to not put a sign on in the first place.

Leisure Partner

10/10

Exceptional

10 Jun 2025

Can

Henn na hotel offers a novelty welcome by a couple of dınosauts at reception . Other than that the hotel is not quirky but very ordinary . It offers clean , onfortable accommodation one stop away from the airport by Osaka Bay . The buildings are lost in a jungle of concrete and ongoing construction in the next plot but not in any way disturbing . The hotel is five mi utes from Rinku Town JR rail station . Breakfast is Japanese style - plentiful and varied . The fesuurant offers lunch and dinner - good value for money . The hotel is adjacent to a natural mineral thermal bath free for use to hotel guests . Excellent - with indoor and outdoor spacious pools . Great value for money close to Kansai airport for arrivals and departures .

Partner

8/10

Excellent

14 May 2025

Chenhan

It was a nice hotel however the facilities were slightly older in the spa. The stay was nice and there were opportunities to use the spa until 0700-2400hr at night. A beach view was also nice which enabled to see the seaside in the morning should you choose one of those views.

Leisure Family

10/10

Exceptional

03 May 2025

Vernon

Good overnight stop near airport

Very good. Dinosaur reception were friendly and didn’t eat me. Very nice onsen bathing with bay views without clothes.

Friends_and_family Friends

4/10

Poor

27 Apr 2025

KIMIYO

ホテルは部屋から景色はとても良かったですが、とにかく部屋がホコリだらけでホコリアレルギーで出て大変でした。バスルームはなんとも言えない臭いに気分が悪くなりました。夜に到着してホテルへの行き方が明確にされていない為JR到着後どの出口からでてどの方向に行けば良いか全く分からず重いスーツケースを持って困りました。チェックインでは名前が登録されていない為時間がかかり、最終的にスタッフさんを呼び出しやっとチェックインできましたが温泉税の300円は事前に提示されていない為お金を用意していませんでした。私が代表で２部屋予約したのですが
息子達の部屋はチェックイン時にパスポートのインフォメーションも与えてしまいました。予期していない事が沢山起きてとても戸惑いました。

Leisure Family

10/10

Exceptional

22 Apr 2025

Noelle

Great place! Clean, quiet and loved the onsen.

Leisure Family

10/10

Exceptional

20 Apr 2025

Bo

Convenient self-checkin process, located within walking distance to subway
Great for overnight stay for catching flights first thing in the morning

Leisure Family

4/10

Poor

15 Apr 2025

Nara

Am not a fan of a self check-in hotel. The staff was only available if you need help. Two pillows! And when I asked for two more pillows for the two of us, they said they have no pilllows.

Leisure Partner

8/10

Excellent

06 Apr 2025

Dagmara

Spacious room with a great view

The room was spacious and the bed comfortable. The seaview amazing. Check in with the dinosaur robots was fun. I didn’t like the compulsory bath tax as I wasn’t going to use the onsen. When I booked the hotel months ago, the room facility included a cute robot. But now they took away the robots and you have to pay 1000yen to get it. The settee in the room had stains on it. Also, there is no airport shuttle (and all other hotels around have it) and it’s about 600m from the Rinku Town station. But despite the few hiccups my stay was comfortable.

Self

8/10

Excellent

30 Mar 2025

Cara

I enjoyed relaxing at their Onsen overlooking the water, but this hotel is not that easy to find and the nearest station is a pretty long walk if you have luggage. There aren’t any shops nearby and the only restaurant is the one at the hotel, but if you have an early flight out of KIX airport, then staying here a night is convenient.

Self

10/10

Exceptional

29 Mar 2025

Sheng Wen

Excellent Hotel Near Kansai Airport

The place was great to stay. The location was 5 minutes from Rinku Town station which was very convenient as we arrived in the evening at 11PM at Kansai Airport. Rooms are decent size for two people. The front desk is self service. So if you arrive after midnight you will need to ring the intercom to have someone buzz you in. Everything went smoothly for us. We did not have the chance to utilize the bath but you will need to still pay for it unfortunately. We would love to come back next time. In the morning it’s beautiful to walk around the waterfront.

Friends_and_family Family

6/10

Pleasant

25 Mar 2025

Christine

Check in was not easy as the first passport was difficult to scan and we were unable to scan the second passport without human help. Frustrating after a long train journey

Leisure Family

6/10

Pleasant

21 Feb 2025

Mark

Overall not great. Wasn’t expecting anything special, as it was an option to be near the airport. Room had a horrible body odor smell the whole time(so much that it hit me every time entering the room). Strange check in with robot dinosaurs(might be good for children). According to my girlfriend the spa was nice(I could not enter because of tattoos). Room quality was average to low. No bottled water in room. No place to purchase hot coffee before 7:30. There were cheaper options nearby, wish I picked that or more expensive.

8/10

Excellent

20 Feb 2025

Kana

The room was so small and tight. Even though the way to public bath was a long way to go, the bath itself was good.

Business Family

2/10

Poor

28 Jan 2025

Yatin

Cold staff

The staff were not helpfull at all.
To the extent that they did not even enterain a request for calling a cab.

Friends_and_family Friends

8/10

Excellent

16 Jan 2025

Ai teck Johann

Location far from city center. Limited restaurants and shopping. Mainly catered for the convention center participants.

Business_and_leisure Partner

6/10

Pleasant

06 Jan 2025

Jonathan

A long walk from train station. It's even worse when it rains. No airport shuttle. No restaurants nearby. The only plus is the free onsen

Leisure Family

6/10

Pleasant

24 Dec 2024

Verified traveler

Expected more

overall experience was average.. paid for breakfast but didnt manage to because breakfast starts only at 7am. Onsen was nice but unlike other hotels with onsen the onsen opens only at 7am to 1130pm. Expected the breakfast and onsen to start earlier to cater for tourists leaving early to kansai airport.

Self

8/10

Excellent

12 Dec 2024

Angela

Great, hotel is clean. But the spa a bit too far from the room. And doesn’t like a Japanese style, more like a Korean style onsen. There is no drinking water offer in the room.

Partner

10/10

Exceptional

08 Dec 2024

Binyam

I liked everything

Partner

10/10

Exceptional

02 Dec 2024

Prayuth

The check-in was a little bit confused for us. They would improve it by separating Name and Family Name if they need us to put them both. Besides check-in, everything was great. The spa was good. And the breakfast was so delicious. There are many options that we could eat.

Leisure Family

10/10

Exceptional

30 Nov 2024

Dwight

Very strange place with a pair of automated dinosaurs to greet you at the check-in desk. Was easy to check in, go to the onsen inside, room was clean, and the hotel is situated close to the station that's no more than a 10 minute train ride to the airport.

Leisure Family

2/10

Poor

28 Nov 2024

Barry

Bad and not flexible handle hotel

flight cancelled but hotel no refund and unable to change another date
not flexible handling! most of hotels can flexible to handle, no matter 3-5stars hotel, can free cancel or change another date. But this hotel told me that flight cancelled due weather unable to change date as well.
As a Gold card member of hotel.com and some of 5stars hotel members, i stayed many hotels before, however this hotel is bad service, will not recommend others to stay. very disappointed!!!!!!

Business

10/10

Exceptional

19 Nov 2024

Hwee Leng

A hotel with spa facilities, comfortable bedding, and a spacious room. Trails Mega Mart is located nearby, and Rinku Premium Outlet is approximately a 20-minute walk away.

Partner

10/10

Exceptional

18 Nov 2024

Christina

The hotel is excellent with onsen. The facilities and amenities are great, clean and well maintained. The area has a supermarket and pharmacy, but lack of restaurant options.

Leisure Family

10/10

Exceptional

16 Nov 2024

tammy

Easy check in with dinosaurs! Beautiful view of ocean, great location 1 train stop away from airport- onsen was great, beautiful view of ocean!

Leisure Partner

10/10

Exceptional

02 Nov 2024

Shana

Clean

10/10

Exceptional

01 Nov 2024

Shana

Prefer the bay view for certain

Leisure Self

10/10

Exceptional

01 Nov 2024

Juan Pablo

Excellent. We can totally recommend it. From Kansai airport: 5 min train + 10 min walk. Check in extremely easy and efficient. Free access to the hot spring

Partner

10/10

Exceptional

18 Oct 2024

Catherine Hoi Ting

Check in was easy if you did the pre check in and got the QR code. The price was very reasonable. Room was clean. We didn’t enjoy the Onsen but it looks very convenient. The breakfast was excellent

Leisure Family_with_children

10/10

Exceptional

11 Oct 2024

Alan

Not super close to the train station, but walkable. Perfect place to stay as a starting off point to other towns, w car rental near by.

Leisure Family

8/10

Excellent

22 Sep 2024

James

The property was in great condition. The dinosaur check-in was cute. It was near the train station, but we arrived after midnight, the trains weren't running, and the taxi cost $40 from Kansai. The beds could be a little softer.

Leisure Partner

10/10

Exceptional

21 Sep 2024

Chee Mun

Proximity to airport and shopping center nearby. Easy to commute to other places too.

Leisure Family

10/10

Exceptional

30 Aug 2024

Ray

The onsen was very good and had a very cute cafe.

Leisure Family

10/10

Exceptional

04 Aug 2024

Verified traveler

Henn is a very clean and comfort hotel. The onsen is great and with a sea view. Walkable distance from the Rinku City Station. A big supermarket is nearby. Overall, Henn na hotel is a very good place to stay.

Friends_and_family Friends

10/10

Exceptional

02 Aug 2024

Yuki

The hotel is located near the sea shore. It is about 10-15mins walk from the Rinku town station. At first that walk was a bit painful as we had three heavy luggages and tired already, but the onsen was super! The wide view of the seaside was so relaxing. Clean facilities, polite and helpful dinosaur staff at the reception. We will be back.

Leisure Family

10/10

Exceptional

01 Aug 2024

Christopher

Convenient to airport & easy to find. Loved the onsen connected to hotel. Definitely would stay again.

Leisure Family

10/10

Exceptional

19 Jul 2024

qian

Easy check in and out. Quiet area and good spring spa and breakfast. Room is little bit small but good location for travelers to take JR.

10/10

Exceptional

11 Jul 2024

shiangchi

早餐需再加強

Friends_and_family Friends

10/10

Exceptional

04 Jul 2024

Eric

Front desk staff was very polite.

Leisure Self

10/10

Exceptional

03 Jul 2024

steve

Staff were great. Close to airport and railway.
Onsen was wonderful x

Leisure Partner

8/10

Excellent

01 Jul 2024

Betty

Good size onsen and gym for use. Hotel should install direct taxi reservation phone lines for customers if car share Apps are not available.

Leisure Family

8/10

Excellent

27 Jun 2024

Maya

Room with beautiful view

Very interesting reception with no staff but 2 talking dinosaurs which speaks 4 languages. Japanese, Mandarin, Korea and English to guide you to do self checkin. My room has a beautiful sea view. Onsen also had an amazing sea view for both indoor and outdoor onsen . Even a foot massage machine inside my hotel room.

Friends_and_family Family

10/10

Exceptional

08 Jun 2024

Adam

The room was as expected. The Onsen, however, was surprisingly great, especially after a long flight. The breakfast included was great as well. There is a short 10min walk from the train station that wasn’t clearly marked and google maps wasn’t cooperating, but we got there. There isn’t anybody at reception but there are 2 friendly dinosaurs that my 9 yo loved conversing with. We would stay again because of the inclusion of the Onsen alone.

Leisure Family_with_children

6/10

Pleasant

08 Jun 2024

Verified traveler

Behind the robot reception this is a fairly standard Japanese hotel. Having access to the onsen is great but the instructions for hotel guests could be clearer for first-timers (I sat in the entrance for a while watched a lot of confused souls).

The most surprising thing was the level of service. The hotel staff were quite blunt and seemed reluctant to interact with guests. They were unable to help some other guests book a taxi, which is incredible for a hotel next to the airport. My partner ended up calling a taxi firm directly on their behalf.

In summary, the robot receptionists and onsen are cool, but this hotel isn’t as convenient as you might think for the airport.

Friends_and_family Family

8/10

Excellent

06 Jun 2024

Yvonne

I particularly like the Onsen, very big and convenient.

Leisure Family

10/10

Exceptional

30 May 2024

Matthew

Quirky and fun.
Decent size room.