Holiday Inn Express Suites Brighton South Us 23

10/10

Exceptional

29 Apr 2026

Nilesh

Great experiance. The reception staff was very welcoming and helpful. The room and breakfast were just perfect. Free water is always a good thing to get :)

Self

8/10

Excellent

22 Apr 2026

kera

Great location for Legacy baseball tournaments and great location for restaurants.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Klara

Superb.

Partner

10/10

Exceptional

16 Apr 2026

Gregory

Nice clean room.

Self

8/10

Excellent

12 Apr 2026

David

Convenient to shoping and dining

Partner

6/10

Pleasant

15 Mar 2026

Katie

Room fairly clean. Beds comfortable! Several hand sanitizer dispensers in the lobby, coffee area, in/outside gym and by elevator all empty or nonfunctional. Coffee in the lobby available 24/7 was good. Room was fairly noisy with traffic noise from highway and hall noise. Water dispenser in gym but cup dispenser empty. Conveniently located.

10/10

Exceptional

01 Mar 2026

Karla

Staff was very nice! Everything was clean and comfy. The complimentary water was a hit!

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Stacey

Clean room, wonderful bedding, love that the pillows are labeled firm or soft. Delish morning coffee

Partner

6/10

Pleasant

21 Feb 2026

Jennifer

The towels were yellow and some had black stains on them. The hotel stated there were Keurigs in the rooms but when we got there they said they’d all been taken out of the rooms but you could request one. Of course it didn’t work so no coffee until I got showered and ready to go down to the lobby.

Partner

6/10

Pleasant

20 Feb 2026

Jaylene

The continental breakfast should be earlier as it is for every other hotel. I have never been to a hotel that has a 7 am breakfast. We were there for a baseball tournament and had an 8 am game a 7 am arrival so no one in my family were able to eat at the hotel. I also left a bag behind in the room but no one seemed to have it which tells me it was either taken or thrown away.

Family_with_children

10/10

Exceptional

22 Jan 2026

Vincent

Excellent room and service.

4/10

Poor

18 Jan 2026

Brittani

Room was not ready at check in time because, “ the hotel had a rough 48 hours” said three men standing at a single person desk. We were asked to downgrade our room to a room that wouldn’t fit my family. The bath tub appeared to never have been clean in in our room.

10/10

Exceptional

16 Jan 2026

Carol

Staff was courteous and it was a quick check in

4/10

Poor

03 Jan 2026

Tim

Leaking sink drain, leaking sink faucet on off knob. Breakfast coffee was bad tasting, cold egg whatever they were, cold potatos, orange juice was good and this was at 7

Leisure Family

8/10

Excellent

02 Jan 2026

Richard

This was pur third stay this location for Christmas gatherings. Unfortunately, the shower dripped constantly and disturbed our sleep.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Russell

Very clean, Staff was great

Leisure Partner

6/10

Pleasant

30 Dec 2025

Sarah

The lobby is fresh and well maintained. I was greeted promptly upon arrival and was checked in efficiently. But our room was dingy. The linens were either off-white or dingy or all the lighting makes it appear so. There were cracks in the ceiling, and the shower fixtures are ancient. And there were weird knocking sounds around the room throughout the night.

Breakfast was an exercise in frustration. We arrived for breakfast just after 8 am, and there was very little hot food left. Like 1 omelette, a few sausages, potatoes, and a few cinnamon rolls. The one employee had no clue how to heat more food, and another came to help but was walking around with no shoes on.

Overall, this was not our best experience with the Holiday Inn Express chain.

Friends_and_family Family

2/10

Poor

29 Dec 2025

Kristen

I paid for a suite but had to take a regular room because housekeeping hadn't even started on my room at the time of check-in. Did not get the price of my room reduced. The room I was put in still had dirt and hair on the bathroom floor.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Danyel

Room was perfect. Staff was excellent. Breakfast was very good. Definitely will be back!!

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

James

very good

10/10

Exceptional

21 Dec 2025

Kim

Breakfast was hot and delicious

Leisure

10/10

Exceptional

20 Dec 2025

Sheryl

Nice

10/10

Exceptional

15 Dec 2025

Joni

We enjoyed our stay at the Holiday Inn Brighton! The staff were very kind and helpful. They treated us like family. The hotel is well maintained and clean. We had a large group and we enjoyed all the amenities.

Business_and_leisure Family

10/10

Exceptional

14 Dec 2025

Gerald

Wonderful breakfast and staff

10/10

Exceptional

13 Dec 2025

Christine

Food was not hot. Muffins were stale

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Katie

We had a wonderful stay. Our bed was comfortable and the room and lobby were very clean.

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

JEANNE

Staff was great. Room was spotless. Lots of storage.

6/10

Pleasant

29 Nov 2025

Kimberley

hadn't been vacuumed under the bedside tables, debris there. Sheets didn't fit bed well and kept coming off. Only 2 each towels, washcloths etc. Thermostat was difficult to figure out and we spent a couple hours being chilly before we gave up and called for help. The person at the desk did come up and fix it promptly, and as well, offered and gave us extra blankets. They were very helpful. The snacks and are super expensive, so be sure to stop and get supplies before you go there. No place is that close to the hotel.

2/10

Poor

28 Nov 2025

Christopher

Heating/cooling system in room 225 was not functioning as it should. It was not able to maintain anything close to setpoint temperature. It was either heating til too hot or cooling til too cold. Forced me to get up several times overnight to flip from heat to cool or vice versa. Dreadful experience.

Leisure Family

10/10

Exceptional

27 Nov 2025

Joseph

It is just off the highway and easy to get to

Business Self

6/10

Pleasant

23 Nov 2025

David

Stay was ok. Room was on the expressway side so there was a lot of traffic noise.

Friends_and_family Family

2/10

Poor

12 Nov 2025

Clint

Still awaiting refund for stay, room had bedbugs.

10/10

Exceptional

08 Nov 2025

Judy

Comfortable and clean, bright room. Enjoyed the lounger chair and desk.

Business_and_leisure Family

2/10

Poor

26 Oct 2025

Indu

Staff was rude. The key pad for the room was out of battery and the key did not work and I had to go to the front desk at 1 am 3 times and he finally gave me another room. Room was not cleaned.
This was the worst Holiday inn experience.

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Brittany

Jill at the front desk was very accommodating and very nice, amazing customer service!

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

Aaron

Great customer service! Nice clean rooms!

Leisure Family

6/10

Pleasant

19 Oct 2025

Robert

Road noise was pretty bad, and walls are thin. Bed was okay, things were clean but the room didn’t smell great.

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

Linda

I was very pleased with all facets of the property . I have stayed here in the past and was happy with the hotel. They signed me up for the rewards program.

Leisure Partner

10/10

Exceptional

15 Oct 2025

Patti

Friendly check in

8/10

Excellent

12 Oct 2025

Leah

Panera right beside

Leisure Friends

8/10

Excellent

11 Oct 2025

Mary

The staff is very friendly.

10/10

Exceptional

04 Oct 2025

Betty

Great room and good breakfast options

Self

10/10

Exceptional

04 Oct 2025

Daniel

Great staff. Very cordial and attentive

Leisure Family

6/10

Pleasant

04 Oct 2025

Oguz

Towels needs to be renewed.

10/10

Exceptional

02 Oct 2025

Sunhee

We stayed here for a wedding weekend and had a wonderful experience. After driving for over 8 hours, we were so grateful to be able to check in 1.5 hours early. The staff was incredibly friendly and accommodating, even making sure our room was adjacent to our friends, which made things so much easier, especially with an event that evening. The room was very clean and comfortable, and overall, the hotel provided everything we needed for a smooth and enjoyable stay. Very happy with the service and would absolutely stay here again!

Partner

6/10

Pleasant

29 Sep 2025

Eric

The room was comfortably equipped and we had no issues other than it is a bit run down and was not as clean as we expect from a large chain. We had to ask for a second room because the first room had a very must smell. My wife was not comfortable taking her shoes off because of the dirty floor.

10/10

Exceptional

29 Sep 2025

Lora

Perfect location and very clean. Loved the variety offered at breakfast.

8/10

Excellent

22 Sep 2025

Abigail

Not for light sleepers

It’s very loud at night. You can hear people walking up and down the hallway all night. The bed was okay, but it felt like sand in the sheets.

Friends_and_family Family

10/10

Exceptional

14 Sep 2025

sarah

The breakfast host was exceptionally helpful and cheerful to help. The front desk staff was available and attentive.

Leisure Family

10/10

Exceptional

14 Sep 2025

Brian

Great place! Will stay again!

Business_and_leisure Family_with_children

4/10

Poor

05 Sep 2025

Glenn

paint covering shower walls? floor tile separated, bathrooms are worn. Im sure 15 years ago it was a stellar place but there is no obvious intent to modify rooms. It's a place to lay your head down. but what flagged me that they know a room's demise was the small sign that stated if a guests rates a 10 you receive a 1000 points on your membership program; appears to be a bribe. The front lobby is ok but the rooms need some 'comfort'. this rating is realistic.

Business Self

10/10

Exceptional

03 Sep 2025

Elizabeth

How are handicapped accessible rooms defined?

I reserved an “accessible” room. The room was lovely but was NOT accessible. The toilet seat was quite low and lacked a grab bar on the adjacent wall. There was a grab bar in the tub but not positioned where needed. And the bed was so high that I had to call the desk and request a step stool so I could get on it.

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

Sara

Good stay very clean. Good service and stuff

Family

4/10

Poor

28 Aug 2025

Scott

A couple times we entered or left we there was nobody at the desk. The biggest issue we had was it was summer and our room was so humid with the AC on that the sheets felt damp. We had to turn the heat on the dry the dampness but then it was too warm.

Leisure Family

10/10

Exceptional

28 Aug 2025

Karen

Hotel was so amazing that we stayed at the same hotel on our way to Mackinac Island and our way back home. Only issue was the temperature in the lobby. It was quite chilly. Would recommend to everyone

Partner

10/10

Exceptional

25 Aug 2025

Judy

Nice place

Family

8/10

Excellent

25 Aug 2025

Tom

Attention to details lacking overnight. I suggest cleaning coffee and juice dispensers. Taste was off.

Partner

4/10

Poor

24 Aug 2025

Imelda

Room was not cleaned everyday and towels are not white anymore and needs to be discarded, overused.

Leisure Family

8/10

Excellent

17 Aug 2025

David

The staff was very friendly and helpful. Only complaint was that the refrigerator didn’t work

Business_and_leisure Self

6/10

Pleasant

04 Aug 2025

Jennifer

We stayed at this hotel for 3 nights. Hotel is located close to the highway so the rooms on that side of the building are quite noisy. The shower curtain had mold all over it.The in room air conditioner unit was not working properly. It felt like it was just blowing humidity.

Friends_and_family Family

4/10

Poor

04 Aug 2025

Greg

Room was not ready had to wait 45 minutes to check in, door going out to patio was broken, slammed shut every time. NO ROOM SERVICE, had to chase down clean towels and toilet paper. Not worth the price we were charged.

Business_and_leisure Partner

6/10

Pleasant

30 Jul 2025

Qiang

Is average , nothjng impression, breakfast very poor, nothing to eat !

Friends_and_family Family

10/10

Exceptional

21 Jul 2025

Wanda

I don't like being forced to add a review. This should be optional.

Friends

10/10

Exceptional

20 Jul 2025

Richard

New to HI express. Very impressed.

In the area for a funeral. Not very familiar with Holiday Inn Express. The property was in excellent condition, the beds comfortable and a very nice breakfast too.

Friends_and_family Family

4/10

Poor

19 Jul 2025

Jaclyn

The staff was great and hotel itself was fine, but the place was pretty dirty. The room had obviously not been vacuumed, there was no soap in the bathroom, hairs in the bathroom and on the utensils at breakfast. We had planned to stay here on our way back through but ended up cancelling.

Leisure Family_with_children

8/10

Excellent

04 Jul 2025

Gregory

Good and clean. Centrally located.

Leisure Family

6/10

Pleasant

29 Jun 2025

Mario

Location is easy to find. Towels were dirty and stains on daybed

Leisure Partner

6/10

Pleasant

29 Jun 2025

Walter

Staff was professional

10/10

Exceptional

27 Jun 2025

Micah

Very nice stay

6/10

Pleasant

08 Jun 2025

Verified traveler

The room smelled moldy/mildewy but other than that hotel was okay

10/10

Exceptional

03 Jun 2025

Mittal

Great location, staff very nice and friendly.

Leisure Family

10/10

Exceptional

05 May 2025

todd

Staff

10/10

Exceptional

04 May 2025

Catherine

Absolutely a gem to find. Clean, everyone so upbeat and kind!

10/10

Exceptional

03 May 2025

Mark

Nice

Business Family

10/10

Exceptional

24 Apr 2025

Steffanie

Great hotel!

Business_and_leisure Friends

8/10

Excellent

22 Apr 2025

James

Easy on and off freeway. Clean and quiet. Very close to restaurants and shopping.

Leisure Self

10/10

Exceptional

19 Apr 2025

Nitasha

I have traveled a lot with 3 kids in travel sports. I’m not sure why I waited to long to stay at this hotel when playing at the Legacy Center. The rooms were clean and smelled good. The beds were comfortable. The soaps in the bathroom and shower were Dove and great quality! The breakfast was free, hot and full of options! There was staff continuously cleaning and making sure items were restocked. The staff was fantastic at checkin and checkout. Plus, it was a bonus to have an Olive Garden, Texas Roadhouse and Culver’s right next to the hotel! Highly recommend. We will be back!

Leisure Family

10/10

Exceptional

16 Apr 2025

Robert

Yes

Leisure Family_with_children

4/10

Poor

12 Apr 2025

gwen

The daytime hotel staff and property were great but the night staff allowed a travelling boys hockey team to run up and down the hallways making noise and hitting things and setting off alarms specifically a smoke alarm around 1130 pmuntil well after midnight for several hours and did nothing about it for a long time. Worst stay I've ever had at a holiday inn.

Business Family

8/10

Excellent

06 Apr 2025

Lubisa

Clean and staff was friendly.

8/10

Excellent

24 Mar 2025

Jeff

Great

10/10

Exceptional

24 Mar 2025

DOUA

Clean. Great staff.

10/10

Exceptional

23 Mar 2025

Michelle

Book this hotel

The hotel was clean and well taken care of. The beds were nice. Complimentary breakfast had multiple options and was hot and ready. The pool and workout area were fully stocked with towels and water to drink.

Partner

10/10

Exceptional

23 Mar 2025

Walsh

Matt at the front the desk was awesome, he was so friendly and helpful

Leisure Family

6/10

Pleasant

09 Mar 2025

Nicole

The common areas of the hotel were fine. The staff was working really hard, but our room was not cleaned very well. We had dirty bedding left for us that we were supposed to use for the pull out couch, hairs in the fridge and someone elses dirty q-tips left behind that were beside the garage can.

Leisure Family

10/10

Exceptional

09 Mar 2025

Bradley

Close to Athletic facility

10/10

Exceptional

19 Feb 2025

kevin

Very kind

Leisure Family

8/10

Excellent

03 Feb 2025

Matthew

Overall, hote was fine. We were not given the choice but would have preferred to not be on the highway side of the hotel as the traffic noise was quite loud all night.
Also disappointed that some of the food for breakfast ran out 45 minutes before the close of breakfast hours.

Friends_and_family Family

4/10

Poor

26 Jan 2025

Cynthia

I rented rooms for 3 nights here for my out of town son and his family when they came into town while his father was very ill and undergoing cancer treatment at the U of M. Apparently there was a hockey tournament over the weekend and the rooms were mostly booked with families staying for that. While the hotel was beautiful the children, about 10 yrs old, ran the hotel for the entire time. They were loud, did a version of ding, dong, ditch by knocking on doors late and running. They were in the pool unsupervised, running up and down the stairwells and floors leavng trash in their trails. Meanwhile their parents sat in the lobby drinking. Granted this was outside of the 11 pm. quiet hours, but some people are trying to rest, if not sleep, before 11 pm esp when traveling. My daughter in law did complain to the front desk about the knocking and running and it did seem to quiet down that night after. But this was mainly the norm for 3 nights. Apparently the kids even managed to break the elevator. My family was on the 4th floor and had to carry all their suitcases when they were checking out. I will say to staff credit they gave my son a $10 a night credit and some rewards to our IHG account, but restful sleep would have been much more appreciated after days of travel and long days at the hospital.

Friends_and_family Family

10/10

Exceptional

23 Jan 2025

Kelly R

Comfortable, clean, and updated. Great breakfast abd front desk staff. 10/10

Leisure Family

10/10

Exceptional

20 Jan 2025

Jill

Clean, very friendly staff, breakfast was fresh and good, common areas very clean, including the pool, breakfast, hallways, entry, and tables. The expressway, was like a rumble at night which was like white noise and actually promoted sleep. (Never thought I’d say that, but it is true) Beds and room were clean and comfortable. Decor was modern and kept up. Overall it was a very pleasant stay.

Business_and_leisure Family_with_children

10/10

Exceptional

19 Jan 2025

Amanda

Perfect!

Leisure Family

8/10

Excellent

13 Jan 2025

Trish

Front desk woman was the friendliest person, she really made the visit start with a good vibe. Just the nicest lady.

Leisure Family

10/10

Exceptional

25 Dec 2024

Mohammad Riaz

Excellent Hotel to Stay

Excellent staff. They allowed us to checkout late as it was Christmas. Loved the ambiance and the cleanliness of the hotel.

10/10

Exceptional

15 Dec 2024

Kelly

Staff is always very friendly and rooms are comfy. Would not recommend Texas Roadhouse but if you go, use their online wait-list

Leisure Family

4/10

Poor

08 Dec 2024

Barbara

The bathroom was filthy and the blinds fell off the wall when trying to open them. The front desk clerk, Jill, was awesome and was able to refund us some money and gave us several membership points.

Business Partner

10/10

Exceptional

29 Nov 2024

Ahmad

Nice and clean

10/10

Exceptional

28 Nov 2024

Cheryl

Never disappointed. Very nice!

Leisure Self

6/10

Pleasant

17 Nov 2024

Verified traveler

Not horrible, with simple efforts could be great.

The hotel appears to be on the newer side with the exception of the in room bathroom. They could really use some effort on cleanliness, towels, and just overall everything to help it match the rest of the property.

Friends_and_family Family

8/10

Excellent

28 Oct 2024

Tondra

I liked that it was conveniently located close to his job and that there was plenty of shopping close by (within walking distance).

Business_and_leisure Partner