Woodspring Suites Wixom - Novi

6/10

Pleasant

22 Jul 2026

Joseph

This is an extended stay hotel. They don't provide anything. Checkout is done by dumping your keys into a box. Staff is short tempered (understandably) because they are extremely understaffed. They charge about the same rate as a regular hotel if you book by the day. If you are staying for weeks at a time this might make sense, but if you are booking a couple day stay do not stay here by any means.

10/10

Exceptional

20 Jul 2026

Patricia

My room was very clean and had everything you need while staying there stove,frig and plenty of room. The staff was very helpful and friendly . I will stay there again while visiting Michigan

Family

10/10

Exceptional

20 Jul 2026

Shaquille

It’s a good place

Self

10/10

Exceptional

19 Jul 2026

john

The staff are what makes this place! They were so helpful and just nice people. They saw us a lot due to our door not working properly and not once did it feel like we were bothering them.

Partner

10/10

Exceptional

19 Jul 2026

Steven

Room was clean things where nice the kitchen worked great showers where nice happy with my stay

Partner

8/10

Excellent

19 Jul 2026

Ryan

This is a budget price hotel with no frills. Nice rooms and very convenient to highways. No pool or coffee on the property. Newer hotel so the beds and furniture were nice. Also, the rooms have a kitchenette with full fridge, mic, and 2 burner stove top.

Friends_and_family Family

6/10

Pleasant

18 Jul 2026

Nora

Our room was great but no one at the front desk even midday is ridiculous and we couldn’t get such things like fresh towels etc cause no one was there to ask. After a multi night stay you would think there is an opportunity for it. The room was great tho!

Partner

8/10

Excellent

17 Jul 2026

Christopher

Clean rooms and helpful staff but the beds aren't super comfortable. I will say the water pressure will throw you into the back wall of the shower though.

Self

6/10

Pleasant

17 Jul 2026

John

Was there for a week the room was cleaned once & just so so . Tried to get clean towels but wasn’t accommodated.

Friends_and_family Family

6/10

Pleasant

17 Jul 2026

Kellie

One night stay so wasn’t expecting much. Arrived and a/c was set at 60! Was like walking into a chest freezer..so cold! However, easy fix. Went next door to Meijer for a few groceries as I seen a stove top that was available. Grabbed a box of Mac n cheese and when we went to cook-no pots/pans! The beds weren’t horrible but felt like either end of the bed when laying flat was going to roll up on you.
Overall…3/5. Clean and reasonable priced for the one night.

Friends_and_family Family

6/10

Pleasant

14 Jul 2026

Carl

Would not let us check in five minutes early. Then only one person to check in a long line of travelers waiting to check in. No hair dryer, Kleenex, coffee pot. Check in CLOSED at 3:00 pm. Never stayed anywhere like this strange “hotel”.

Pet

4/10

Poor

14 Jul 2026

Laura

This is an extended stay which was not clear in the listing. Room Floor was sticky, cabinets had a lot of crumbs in them.
No coffee or anything in morning. Rooms very minimal.
A lot of people in halls making noise past midnight.

Self

10/10

Exceptional

13 Jul 2026

anna

Very clean and quiet

Business

4/10

Poor

12 Jul 2026

Marta

I recently stayed at this hotel and the experience was not worth the price. The staff member who checked me in was kind and helpful, but another staff interaction was noticeably unprofessional. The person responded abruptly, showed little interest in assisting, and made communication unnecessarily difficult.

For the price they charge, the hotel is extremely under‑equipped. There are no ice machines, and the rooms do not include basic amenities such as an iron, ironing board, or blow‑dryer. These items are only available by calling. After 5 PM, the front desk was completely unattended, and on Saturday the front window remained closed all day. Any assistance required calling 500 the front desk line since no one was available in person.

The kitchenette in the room is essentially useless because it has no appliances. The room was cleaned only on a surface level, and deeper cleaning including proper sweeping and mopping is needed. On top of that, the room had a noticeable odor. I had to go to the store to buy a plug‑in just to make the room smell acceptable.

Overall, the hotel feels understaffed, overpriced, and lacking in basic amenities. The limited staff availability, inconsistent customer service, and poor room conditions made the stay far below expectations.

Partner

6/10

Pleasant

09 Jul 2026

curtis

Rooms were clean, no coffee pot,not enough towels, was in room for 4 days never got cleaned, smell of weed all the time, always a group of people out side the entrance, people living in there cars in parking lot throwing there trash out, if you wanted clean linens you had to bring your dirty ones down to counter, was there 4 days only seen someone at front desk 2 times. Will not stay again.

Partner

6/10

Pleasant

08 Jul 2026

Dan

It was great, but the AC was stuck on 69, I could change the settings to a warmer, more comfortable temp, but it just kept going

Self

10/10

Exceptional

06 Jul 2026

Jennifer

Very clean and nice room! The lady (Michelle) at the front desk was super nice!

Partner

4/10

Poor

05 Jul 2026

Donna

Room was clean. Staff is not always available. Tenants and staff hung out front all hours of day. Only 1 small thing of shampoo for 3 people for 2 days. No coffee available at all. Would never stay again.

Friends_and_family Family

6/10

Pleasant

03 Jul 2026

Dan

Our room was fine. We did not care for the guests that sat out in front smoking and drinking alcohol. We Had to pass them when we came in the front entrance every time. The walls were very thin , so we heard our neighbors talking and snoring all night. We do not think we will go to this hotel again.

Partner

10/10

Exceptional

03 Jul 2026

BARRINGTON

Clean room

Friends

10/10

Exceptional

30 Jun 2026

Daniel

Great place to stay, exceeded my expectations.

Friends_and_family Friends

6/10

Pleasant

29 Jun 2026

Dawn

The lady that checked us in was wonderful! She made sure we had everything we needed. She was very kind to our german shepherd. As for the grounds outside we're terrible. Trash all over, grass needed to be cut, weeds everywhere. Get a good lawn service! The one thing we didn't like was every evening guest and staff would gather outside by the front entrance and smoke and smoke weed and carry on as if they were having a party. Very noisy, very stinky and inappropriate for a business. I'm sure young families coming in didn't appreciate subjecting their kids to that. Also the number of people working on their cars in the parking lot. Thumbing and bumping the music loud while they worked in the evening. We had a early day this didn't help when trying to go to sleep. Would I stay at this hotel again NO. I've stayed at many of your hotels when traveling, but this was the worst. You can do better! I'm not sure for are next trip if will book with this company again. - Cross family

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Virginia

This place seems understaffed. Don't expect there to be anyone at the desk - you will need to call a number to have someone summoned. It's not the one employees fault - she was perfectly fine just didn't seem like there was anyone else working there. Also, they charged my card twice and unsure as to why - for 2 different amounts for a single night. It was perfectly fine for a night. Clean, quiet. But wouldn't book again.

Family_with_children

8/10

Excellent

28 Jun 2026

HEIDI

The property was very clean, well maintained. The room, for an extended stay suite, had no dishes, no coffee maker or lobby coffee, no hand towels, no facial tissue, no hair dryer and the TV worked but couldn’t change channel from the intro screen. Michelle from front desk was amazing in trying to get the TV to work for us but even after trying 3 remotes, no luck. She also provided a hair dryer for me and extra pillows. She was very sweet and accommodating and I appreciated her!

Partner

8/10

Excellent

23 Jun 2026

David

Rooms were very clean and staff very helpful.

Partner

10/10

Exceptional

20 Jun 2026

Matt

Let friendly, only a $10 pet fee, very reasonable thank you and that’s the only reason we chose thus place as others were as high as $100

10/10

Exceptional

16 Jun 2026

Donald

The room was very clean and had a large refrigerator for storing my bottled water, protein drinks, etc. The woman at the reception desk when I left was very nice, personable and professional. I will be returning in October and look forward to my next stay here. Also, having the Meijer Store nearby was enormously helpful. Great hotel and great location.

Self

10/10

Exceptional

15 Jun 2026

Bruce

Just know you have to get towels during business hours

Friends_and_family Friends

8/10

Excellent

13 Jun 2026

Megan

Staff was great. Rooms were clean.

10/10

Exceptional

02 Jun 2026

Ramu

Overall value for the money

Family

6/10

Pleasant

02 Jun 2026

Amy

Kitchen had no supplies

Self

10/10

Exceptional

01 Jun 2026

Keara

I have been here for a month now, and the staff are extremely helpful and patient

10/10

Exceptional

26 May 2026

melanie

Rooms were clean & quiet
hallway carpet could be maintained a bit better-
Good price for hotel stay

10/10

Exceptional

15 May 2026

Michael

I liked the security of the hotel. The room was very clean and I enjoyed having a small kitchen area.

Partner

10/10

Exceptional

10 May 2026

Jesus

Very clean room, I like the fact the building is always locked and secured from anyone coming inside the building.

Friends_and_family Family

6/10

Pleasant

09 May 2026

Osvaldo

The location of the hotel was in a good spot with surrounding shopping centers and grocery stores. Check in was easy and got our room key. The only complaint we had was going to our room and it was not cleaned but in their system it showed as cleaned up. Fortunately they gave us a different room for the night and then moved us to a better hotel room. Besides that, our newer room was clean and comfortable.

Partner

10/10

Exceptional

06 May 2026

Wayne

Clean, friendly staff no concern or issues

Self

6/10

Pleasant

04 May 2026

Michael

The TV did not work in the room. No one was at front desk at 8pm to tell. When we got back from the rowing competition, we told the lady at the front desk who did try to fix it but couldn't. She did offer to move us but we didn't want to have to pack out stuff up for one night so we went without.

Friends_and_family Family

8/10

Excellent

04 May 2026

Judy

The desk clerk was welcoming and helpful with information. The parking was easy and secure. WE were there for only one night so did not need to use the kitchen facilities. Our only issue was that our beds were lumpy and soft.

Partner

8/10

Excellent

03 May 2026

Dani

We were a little apprehensive coming in, but the place was great. Our room had clearly been recently remodeled, and it was lovely.

Partner

8/10

Excellent

03 May 2026

breanne

Clean hotel.
If planning to use kitchen bring your own items. None provided. Bigby coffee shop in the parking lot. No coffee or coffee makers are provided for you. Coffee drinkers plan ahead.

Would stay again. Clean and good value.

Plan accordingly for highway noise in rooms.

Self

10/10

Exceptional

02 May 2026

Ryan

Secure parking. Very nice check in staff. They let you have a dog for $10. I like that there isn’t carpet on the floor.

Friends_and_family Family

6/10

Pleasant

01 May 2026

William

Need new pillows really bad and should have few silverware.

Self

8/10

Excellent

29 Apr 2026

thomas

full kitchen

Self

10/10

Exceptional

23 Apr 2026

Logan

It was a great experience! Staff is beyond friendly! I would stay here again and again. The rooms are clean, the fitness room was clean. Vending machines were stocked so that was super convenient.
If you’re looking for a well maintained, friendly and clean hotel. You found all 3 right here!

Partner

10/10

Exceptional

20 Apr 2026

Kathie

The room was very clean and comfortable. Staff is very friendly.

Partner

8/10

Excellent

12 Apr 2026

Robert

Had to request ironing board, iron, and hair dryer

Self

10/10

Exceptional

06 Apr 2026

Jill

The room was clean and staff was friendly. I only used the room for sleeping while visiting a relative.

Self

10/10

Exceptional

02 Apr 2026

steve

Nothing to say

Partner

10/10

Exceptional

31 Mar 2026

Xin

Nice room. Made it convenient to make meals

6/10

Pleasant

30 Mar 2026

Elizabeth

I was a bit surprised that there was no hair dryer in the room, and that there was no front desk nor housekeeping staff until 10 a.m., no coffee in the lobby. Otherwise, my stay was great. Check-in staff was super friendly, the room was clean and spacious, and there was easy parking.

Self

6/10

Pleasant

29 Mar 2026

Temitayo

Parking was easy, maybe seire.

6/10

Pleasant

28 Mar 2026

Kortney

I’m SUBURBAN BOUGIE! The facility is clean . Nichelle ( I believe was her name,sorry if it isn’t) was great!

Friends_and_family Family

6/10

Pleasant

26 Mar 2026

William

Ok

10/10

Exceptional

25 Mar 2026

Michael

Nice

6/10

Pleasant

20 Mar 2026

Rebecca

Didn't realize this was an extended stay hotel when we booked. The kitchenette was nice but we didn't need it; apparently coffee makers are optional, not a standard. The staff was non-existent outside of check -in. Bed and pillows were comfortable and everything seemed very new and clean.

Friends_and_family Family

6/10

Pleasant

16 Mar 2026

Erin

The property and overall condition of the room were clean and updated. However, there were dead flies in my room and it was missing multiple toiletries: bar soap, tissues, and silverware. Front desk wasn't able to account for tax exemption at check in and 48 hours after checkout have not received a receipt for my stay--front desk is not staffed 24 hours, I checked out prior to it being staffed in the morning.

Self

6/10

Pleasant

15 Mar 2026

Latrisha

I didn’t use either

Friends_and_family Friends

10/10

Exceptional

01 Mar 2026

Ashley

I’ve stayed here a few times and every time, the magnificent ladies that work the front desk are always wonderful. Quick to smile and always kind. Every room I’ve stayed in has been clean and more than comfortable enough.

Friends_and_family Friends

10/10

Exceptional

27 Feb 2026

Donna

Everything was great except the highway is loud

Partner

10/10

Exceptional

23 Feb 2026

Thomas

Great room , friendly staff, convenient.

Partner

10/10

Exceptional

23 Feb 2026

Kelly

Clean and big room for two people. Front desk lady was very helpful

8/10

Excellent

23 Feb 2026

albert

Clean room. Bed is too soft and lack of basic needs eg Kleenex and one night stand missing on one side of the bed
Happy to have coking facilities save money for breakfast

2/10

Poor

17 Feb 2026

Celeste

Housekeeping had to come and sweep & mop the room floor because it had not been done. There were crumbs on the floor. Then the next morning at 10:30 am one of the housekeepers barged into my room yelling as I was finishing a work conference call. As I checked out, I told the manager about the incident and she did not apologize but said “yeah that was my housekeeper, I told her you still had 1/2 hour”. I will not be returning to this location again.

Self

10/10

Exceptional

13 Feb 2026

Danae

Very clean. Super nicer to have the kitchenette although there are no supplies which is fine. There is a Meijer right across the parking lot which is convenient.
Staff is very nice. Would stay here again.

Business Pet

10/10

Exceptional

12 Feb 2026

mark

Yes

Business_and_leisure Partner

8/10

Excellent

26 Jan 2026

David

Friendly staff- nice room

Business Self

2/10

Poor

25 Jan 2026

Perry

We found out after we paid for the room that people live in this hotel, they are up all hours of the night slamming doors, yelling, and stomping. Also were smoking in the rooms it smelt so strong of cigarette smoke.wouldnt recommend

Business_and_leisure Family

6/10

Pleasant

10 Jan 2026

Jenae

Stinky rooms. Terrible beds. The lady working up
Front was awesome though.

10/10

Exceptional

07 Jan 2026

Christine

Just to note if you arrive after normal business hours, you have to call from the lobby phone to have someone come check you in. but the person that came was very fast. This facility was very very clean. There was a lot of snow and rain when we were there and they kept up with mopping floors to prevent people slipping. Everyone we encountered was very friendly. We stayed over New Year’s Eve. The rooms are very clean and had all of the things you may need to cook in the room if you prefer. The beds were comfortable (but not the best) if you have back pain issues. I really wish hotels would invest more in nicer mattresses. I did not reduce the star rating because there are very very few hotels who have really comfortable mattresses unfortunately. Although I did not use the facilities, they have a laundry room and fitness center. It is very convenient because they have a Meijer literally right next-door and a Biggby coffee as well as other restaurants. Very close to 12 Oaks Mall and the freeway also. Definitely plenty of things to do in the area.

Friends_and_family Family

6/10

Pleasant

06 Jan 2026

Maxwell

The pot and pan in the room I stayed in, 126, did not work with the induction cooktop. Was very disappointed after buying food for dinner and a long day. I could not get ahold of staff also so I had to make other arrangements.

Business Self

10/10

Exceptional

02 Jan 2026

Briana

This room was perfect for my lil getaway for New Years. The staff was attentive and handled all of my concerns promptly. It was quiet, I was not disturbed. I would 100% stay here again.

Self

10/10

Exceptional

26 Dec 2025

Amber

New and clean room with full size fridge and microwave. Plenty of room around the beds

Leisure Family_with_children

4/10

Poor

21 Dec 2025

patrick

Broken elevator. Staff is only there from 10a-6pm. 4 bandaids in my shower. No one to call to come clean it up, cause there is no staff. Never again

Leisure Self

8/10

Excellent

12 Dec 2025

Bkkk

Hotel was clean and overall our stay was good.

Business Family

2/10

Poor

10 Dec 2025

Israel

I have been sitting in the lobby for now 20 minutes waiting for the front desk person to return. Just so I can check in.

Business Self

8/10

Excellent

08 Dec 2025

Shannon

Clean and quiet. Location is great, plenty of food options and stores close by. Will definitely book again.

6/10

Pleasant

08 Dec 2025

ROBERT

Hallway smelled of curry. No coffee in room or lobby. A TV that actually stayed on when the guest wants it on and stays on the channel the guest selected. A working remote. Guess who won't be back

Business Self

8/10

Excellent

07 Dec 2025

JOHN

Great front desk staff

10/10

Exceptional

05 Dec 2025

Taija

Good room and staff was nice

Business_and_leisure Family

6/10

Pleasant

05 Dec 2025

Genet

Should be better. The stuff not friendly at all.

Business Self

10/10

Exceptional

04 Dec 2025

Lisa

NICHELLE at the front desk is unbelievably great at what she does. She checked me in quickly, she got me everything I needed dash ironing board and iron immediately – the place was immaculate. I’ve stayed at other so-called nice hotels that were not as clean as this stay. I credit NICHELLE and her team for that standard of excellence. She was courteous, kind, and professional. Highly highly recommended stay

Business_and_leisure Self

10/10

Exceptional

02 Dec 2025

Rob

Clean

Business

10/10

Exceptional

29 Nov 2025

Matthew

Friendly staff

Leisure Family

4/10

Poor

23 Nov 2025

Terrell

They should run some bleach through the dishwasher, as there is visible mold on the racks. The rest of the room was clean.

The biggest issue is how loud the guests are. I stayed here for three nights: the people above me moved furniture, let kids run around and scream, and regularly dropped heavy items on the floor every night beginning at 10:00 PM and lasting throughout the night. I awoke at 2AM on my last night to such a ruckus. I called two nights in a row to no avail. I have never dealt with that level of a disturbance.

They encourage you to use a QR code to tip, and I did so. The code charges you 79¢ on top of your tip without a warning of said fee on the QR cards left around the room. That was the last straw. Talk about being nickled and dimed.

Family

8/10

Excellent

20 Nov 2025

Jane A

All was clean and a good price

Leisure

10/10

Exceptional

18 Nov 2025

Charles

Very

10/10

Exceptional

17 Nov 2025

Matthew

Traveled for work, was adequate

8/10

Excellent

16 Nov 2025

Brenda

Enjoyed the full size fridge and microwave. Missed an ice machine, coffee maker, hair dryer.

Friends_and_family Family

2/10

Poor

16 Nov 2025

Carey

I never saw the room because I left after being mistreated. I have never left an accommodation like this, but the desk clerk was hostile and odd.

Leisure

10/10

Exceptional

13 Nov 2025

Michael

Loved it.

10/10

Exceptional

09 Nov 2025

George

Clean room , friendly staff

Leisure Friends

10/10

Exceptional

29 Oct 2025

Kimberly

My stay here was awesome! The room was very clean and roomy and had all the amenities I needed. The shower was amazing the pressure was so strong I felt like I was getting a massage! Will definitely return on my next trip.

Business

6/10

Pleasant

27 Oct 2025

Norman

This is designed as an extended stay location. We have stayed at these before, but this is VERY MINIMALISTIC in the accommodations, at least for an ADA room. In particular only 2 desk type chairs with no other chairs and no table to eat at.

6/10

Pleasant

27 Oct 2025

Angela

Clean, comfortable but one big flaw

The property and room were very clean. The bed and pillows were very comfortable. Well above your typical hotel. The flaw with this hotel is the noise. You can hear every noise in the rooms above and next to you. They do have quiet hours from 11:00 pm to 7:00 am. The family in the room to the left would fight with their child every night starting at 9:00 pm. The kid screaming at the top of their lungs. For that reason I can only give three stars. If they had built it with insulation in the walls it would be a great hotel.

Friends_and_family Family

8/10

Excellent

25 Oct 2025

EDWARD

Nice and clean.

2/10

Poor

25 Oct 2025

Tiara

N/a

Leisure

10/10

Exceptional

20 Oct 2025

Kristianna

Good rating I’ll just like to add they do charge a deposit which Expedia doesn’t mention.

8/10

Excellent

19 Oct 2025

Matthew

There was unfortunately only one employee, but she was great and very welcoming. The bed was a bit uncomfortable for my taste, but the wife had no issues with it. It was in a convenient place and fairly cheap on the short notice I had to book it in!

Leisure Partner

8/10

Excellent

08 Oct 2025

Alex

The room was clean, cleaner than most places I've stayed in lately, the bathroom was particularly clean.

Leisure Self