Name: TownePlace Suites Detroit Livonia
Address: 17450 Fox Dr, Livonia, 48152, US

2/10

Poor

21 Jul 2026

Robert

Can't believe this is s marriot property.

Self

10/10

Exceptional

19 Jul 2026

Angela

Staff was very friendly and helpful, our room was very clean and the kitchen had everything we needed. Would definitely stay here again.

Family_with_children

6/10

Pleasant

16 Jul 2026

Toriana

Our air conditioner barely worked, pool is outside and very small, the cooktop was damaged, the couch had crumbs in the cracks. The cart broke for our luggage to be carried on. Key machine didn’t work, so we couldn’t get one. The employees had to let us in the room every time we left out. Too many issues for $200 a night. Was disappointed, but the employees were very nice and helpful at say the least. And the breakfast was decent.

Family_with_children

10/10

Exceptional

16 Jul 2026

Jack

Very helpful staff, especially with having a service dog.

4/10

Poor

10 Jul 2026

Stephanie

Well could have been much more accommodating to my needs.

Partner

6/10

Pleasant

07 Jul 2026

Julie

Needs updating

Family_with_children

10/10

Exceptional

07 Jul 2026

Mark

Very nice place as usual.

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

sandra

When we first checked in, they said they didn’t have our room available. I had booked two bedroom suite for my daughter’s birthday. They told me that they sold my room to someone else even though I booked it two months ahead of time. After arguing with them, they finally decided to give me the original room that I booked, but it was very stressful. The room itself had a great layout and was big enough to accommodate the girls, but the hotel is old and the room was a little dirty. There was hair stuck to the walls in the bathroom and the carpet didn’t look real clean and the sofa bed was really old and had rips.

Family_with_children

10/10

Exceptional

29 Jun 2026

joe

Room was excellent great view of the pool and very nice amenities including the kitchen. Staff were nice and breakfast had a good selection.

Family_with_children

10/10

Exceptional

29 Jun 2026

Jon

The Front desk woman was very friendly and helpfully and my room was very clean!

6/10

Pleasant

31 May 2026

Aisha

The room wasn't very clean. The bathroom shower was clogged and water stood around your feet while showering. There were large crumbs on the microwave stand, and rust inside the microwave. The housekeeping cart was abandoned and sat in the 2nd floor hallway for two days.

2/10

Poor

10 May 2026

Malachi

They supposedly have quiet hours but we couldn’t sleep because our neighbors were loud!!! Had a couple bugs in the bed (ants) . Couldn’t even sleep well. $3 to park??? WHY????? They don’t even give a parking pass or anything so how would they know???? Would not recommend.

Family_with_children

8/10

Excellent

20 Apr 2026

Marina

Proximity to amenities. Very helpful staff. Decent room for brief stay. Nice, thoughtful goody bag!

Self

10/10

Exceptional

19 Apr 2026

Jay Paul

Nice rooms and breakfast. Staff was great

Self

6/10

Pleasant

13 Apr 2026

Curtis

Food was okay

Partner

4/10

Poor

13 Apr 2026

Tracey

We arrived and there seemed to be a party going on in the front lobby. It seemed there was one person working and 4 just hanging around. The hallway once you entered our building had piled up trash bags in the corner and the smell was not pleasant. The room was very worn down and looked like it hadn’t been updated since the hotel opened. It was clean and quiet but I thought I had booked a room with a king size bed and it had a full. This was not at all what I expected and was disappointed enough to consider staying one night and then staying somewhere else for the next night. We will definitely not be staying here again.

Friends_and_family Family

2/10

Poor

12 Apr 2026

Robert

Tub was stained wife couldn't take a bath tonight.
We moved to a different room and it was infested with ants.checked out at night went to another hotel! Would not ever get a room there again!

8/10

Excellent

07 Apr 2026

Janine

Pros: Breakfast was pretty good. The room was clean, but there was one problem (see below). The staff was very friendly, almost too friendly for my taste.

Cons: Shampoo and conditioner left by (presumably) the prior guest was in the shower when I arrived. That was very off-putting. It didn’t feel safe to walk around the area.

Self

10/10

Exceptional

15 Feb 2026

Ashalierose

Clean the staff was great

Leisure Family

2/10

Poor

01 Feb 2026

Jennica

They charged me $200 for 2 dogs which was more than the cost of the room itself.

4/10

Poor

30 Jan 2026

Rebecca

Had to change initial room. The room changed to heat did not work. Guest were arguing all night not could not sleep.

Friends_and_family Family

8/10

Excellent

25 Jan 2026

Rhonda

Room good, staff very nice & helpful.

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

Wook

👍

6/10

Pleasant

12 Jan 2026

Brittany

Staff was extremely helpful, polite, and always cheerful. Room wasn't very clean but also not exactly dirty. Needed better cleaning. Bed was extremely uncomfortable, room got super hot at night even with the heat off and a window cracked. Overall, not an awful experience but was hoping for better.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Sebria

Friendly staff. Nice quiet area

Leisure Self

6/10

Pleasant

01 Jan 2026

Pierre

The room was good, however the hot water took forever to come on form the shower. the breakfast was good but there were no plates and the person on the desk was unable to find any. I was also surprised to be charged for parking the car.

Leisure Family

8/10

Excellent

01 Jan 2026

Crystal

We always enjoy staying here to bring in the New Year away from all the people shooting in the city. The only thing I wasn't fond of was paying $3 to park at a room I paid over $200 to rent for the night. When checking in I was asked if I had a vehicle that would be staying and was informed about a $3 parking fee for me to park. I don't know when that started but it very weird to have to pay to park when you're paying to rent a hotel room and there isn't any security patrolling the parking lot. So we found that very weird.

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Kathy

The staff were all wonderful. We had a couple of small issues and they were prompt and fix the problem immediately. Everyone had a smile for us.

10/10

Exceptional

29 Dec 2025

Jenny

Perfect spot for our game night. Two bedrooms, living space and full kitchen. Tuck away ftom main r oad so it was quiet. Noon checkout is amazing. Room was ckean and beds were comfortable.

Leisure Friends

6/10

Pleasant

26 Dec 2025

Robert

Staff was very courteous and helpful especially when I had no hot water in my room.

Business Self

2/10

Poor

24 Dec 2025

Lisa

The room was stained with the awful smell of cooked food, my room was particularly had compared to the hallway. The bathroom was moldy and dirty with hair on the ceilings, a dirty toilet seat, a toilet that rocked when you sat on it, the water in the toilet ran constantly as well. Very poor conditions. Yes they were nice but that doesn’t make up for such a gross experience.

Business

4/10

Poor

07 Dec 2025

Jesse

The room smelled awful, very strong odor of food that made me question how good the hotel’s cleaning process is. Would not stay here again.

Leisure Partner

8/10

Excellent

05 Dec 2025

Shane

Room was clean.. polite and friendly staff.

Took a very long time to get hot water and mostly took shower with hot water ALL the way on the entire time on gor water to not stay hot and fluctuate at times... otherwise great stay!

Leisure Family

6/10

Pleasant

18 Nov 2025

Marina

Decent for the price if you just need overnight accommodations. Staff is especially pleasant and helpful.

Business Self

10/10

Exceptional

17 Nov 2025

Laura

Everything was very nice clean spacious room and comfy bed. Staff was nice with the exception that I believe my card was charged for the night although I already paid via Expedia. There was a $220 hold on my card not sure why when I pre paid for the night via Expedia. I was told the computer charges its own taxes and fees when I called which doesnt make sense to me. Was told to call back if the whole $220 does not go back into my account after coming out of pending. Other than the deposit there should not have been any other charges to my card.

Leisure Partner

6/10

Pleasant

09 Nov 2025

Reginald

Shower had no hot water and was charged for parking. Advertise the parking don’t call it an incidental

Self

10/10

Exceptional

06 Nov 2025

Jon

I needed the room just for one night. The property was well maintained and the staff was kind and very professional. Thank you for a good stay.

Leisure Self

10/10

Exceptional

26 Oct 2025

Nicole

Everything

Leisure Friends

2/10

Poor

25 Oct 2025

Naoko

Lukewarm water for shower and you cannot take a shower. Requested the handyman but could not fix. Floor had a lot of dirty spots and not clean. GM didn't reach out after requested and went home due to weekend. Beware- a horrible hotel. Very unusual for BONVoY hotels. Hotels.com rep was very kind and helpful. Let's see how hotels.com can fix this.

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

Fran

The staff at the front desk was very friendly and helpful. She even remembered us the next morning. The room and facility was clean. The room was spacious. Breakfast was good, better than many places we have stayed. The breakfast staff was also nice and on top of things.

Leisure Family

10/10

Exceptional

23 Oct 2025

felicia

Full kitchen. Very well equipped.

Leisure Self

6/10

Pleasant

26 Sep 2025

Donna

The staff was fairly good. The complimentary breakfast was good; better than I expected. The atmosphere and condition of the suites was not that appealing and in need of improvement/updating. It met my needs since I was in town for a family funeral for 2 days.

Friends_and_family Family

10/10

Exceptional

15 Sep 2025

Timothy

Great stay felt like home

Leisure Family

4/10

Poor

15 Sep 2025

Nicole

My room #126 had a broken refrigerator, one of the reasons for booking here, and my son's suite was mold filled.. We had to change rooms ,it was making my grandchildren sick.. The staff are incredible! The facility not so much ..The mold is the property owners issue not the staff!!

Leisure Family

6/10

Pleasant

08 Sep 2025

Mohammad

Furniture is old

Leisure Family

8/10

Excellent

27 Aug 2025

Joseph

The area felt safe...
The room was nice, BUT it could use a refresher...
The employee's were so darn nice...Let me repeat, they were genuinely nice and it was so refreshing as I travel a lot...
Price point was good as well...
Just touch up some of the rooms and they'd be good to go ...

10/10

Exceptional

12 Aug 2025

Dominic

X

Leisure Family

2/10

Poor

03 Aug 2025

Amy

Cold showers and fleas in beds

The hotel room was run down. There was not reliable hot water for showers. We had to move rooms due to fleas in a bed. Worst hotel experience and would not recommend staying there. Terrible.

Friends_and_family Family

8/10

Excellent

31 Jul 2025

Robert

Very friendly staff that really creates a family atmosphere. The location has excellent choices of restaurants within easy walking distance.

Leisure Family

6/10

Pleasant

29 Jul 2025

Lanell

This hotel held $150 on our credit card. Never paid THAT much! We are retired, and just spending one night to visit our son. We don't fit the profile of thieves or partiers! They informed us it may take 7 - 14 days for our bank to remove this charge. As retirees on a fixed income, this provided a hardship. When we disputed this charge, they informed us that their system would not allow us to check in unless we consented. Then, as a \"courtesy\", they waved the $3 Parking fee. This hotel had ample ground level (no garage) parking. Why would they charge a parking fee!!! Ridiculous!! We definitely will NOT stay in this hotel again.

Leisure Partner

8/10

Excellent

22 Jul 2025

Victoria

This hotel was a mixed bag. The bad news first: The physical condition was in desperate need of an update. The pool and ice machine were both out of order with no sign that repairs were scheduled. A bunch of broken dishwashers and air conditioners were strewn around the back parking lot in a makeshift \"appliance graveyard.\" The doors in the rooms were warped and didn't close properly without being forced very hard, and the carpet was dingy and stained. They have also recently started charging a small, per-night parking fee for a suburban hotel where the parking lot was only half full. This seems like a petty money grab since there was no valet parking and no limited space. Felt like we were being nickeled and dimed.
The good news: The beds were comfortable; the appliances in the room were in working order and the room was stocked with basics we needed for a pleasant two-night stay. The hot/cold breakfast array and service exceeded our expectations. In fact, what really made this stay good was the AMAZING STAFF that keeps this place going despite what seems like the facility falling down around them. I especially want to give a shout out to Keera, Kim, and Kizmet, the unsung hero of the breakfast service -- who were all absolutely outstanding and made up for the other issues. Overall, I grade the facilities a C+ and the staff an A+.

Business_and_leisure Family

10/10

Exceptional

21 Jul 2025

Nancy

every hotel person, everyone, whom i came in contact with, was awesome and helpful and pro guest.

Business_and_leisure Self

8/10

Excellent

14 Jul 2025

Wayne

Our initial room had a few problems. They switched to a different room the next day and everything was great.

Leisure Family_with_children

10/10

Exceptional

07 Jul 2025

Erica

I love it
The rooms r nice and clean
I well go back again
I love the staff nice welcome you in

Self

8/10

Excellent

30 Jun 2025

Katherine

POOL was Down Ice MachineBroke

Leisure Self

8/10

Excellent

27 Jun 2025

Kevin Manley

The room was very nice but the grounds of the hotel were just okay. The pool was not open and the breakfast area was relatively small.

10/10

Exceptional

24 Jun 2025

gina lee

The staff.. specifically shmyra and miss chastity were excellent.. helpful..kind.. funny... absolutely great

Business_and_leisure Friends

8/10

Excellent

21 Jun 2025

Pamela Lynn

Nice quiet property

Business Self

10/10

Exceptional

20 Jun 2025

Lois

They had great customer service. The food was good. The continental breakfast the pool was down the rooms were clean. I will stay there again.

Leisure

2/10

Poor

20 Jun 2025

Ken

Great Staff. But the facilities are dated and smell like BO. Pool out of order. Treadmill out of order. Ice machine out of order. Was instructed to walk to a neighboring hotel to get ice. Parking fee was unnecessary.

Business Self

8/10

Excellent

16 Jun 2025

Junbum

Good

Business Self

8/10

Excellent

14 Jun 2025

KATHY

Friendly reception, easy & plentiful parking ($3/day), decent breakfasts, road has a few potholes, rooms a little dated but served a purpose for our visit.

Leisure Family

10/10

Exceptional

10 Jun 2025

Margaret

Great for a family stay. Great and helpful staff.

8/10

Excellent

08 Jun 2025

Allan

Convenient and quiet

2/10

Poor

03 Jun 2025

George

$250 dollar room authorization. Rip off.
Two weeks before you get that back on your credit card.
They do cevrecuced it though to $150 after my complaint.
Plus, they just started charging 3 dollars for parking.
What a way to drive customers away.
Don’t stay at this hotel.

Self

10/10

Exceptional

02 Jun 2025

Shona

Customer service was amazing

Leisure Family

10/10

Exceptional

01 Jun 2025

Lee

I was really surprised when I got to my room. I was not expecting what I had in my room. It was large with a kitchen with it. I was thinking to myself can this be the right room. It was really clean and well kept. The front desk girl Myka, was warm and engaging. She was so nice. Great job.

Leisure Self

6/10

Pleasant

27 May 2025

Continental

I usually clean/disinfect my room prior to getting comfortable but most of the time the rooms have been thoroughly cleaned.

There were food crumbs in the refrigerator handle and unpleasant stains on the ottoman. The beds appeared to be made with fresh sheets.

After settling in for a few hours and stepping out, we received a call that a pipe had burst in one of the rooms and that we were going to be moved due to a lack of hot water availability. While the attendant advised that we would be moved to a different room, in a different building, we found it inconvenient to move all of our things to another room. Ultimately, we declined to move and stayed in the original room as we didn’t get back until after midnight. We likely won’t stay at this location but not writing them off altogether.

Leisure Family

8/10

Excellent

26 May 2025

Joseph

Staff was very nice and accommodating.

Business_and_leisure Self

10/10

Exceptional

23 May 2025

Kathryn

Great location

Business_and_leisure Family

4/10

Poor

19 May 2025

milap

While night I could kto step because the stove was manking bio noise whole night I have rise with reception but she denied to come as it was mid night next day maintenance guy came but again same issue I see in night.

10/10

Exceptional

18 May 2025

Ashanti

I liked how everyone was helping and respectful the the breakfast was good

Leisure Family_with_children

6/10

Pleasant

14 May 2025

Keith

Incidental rate ($250) was the highest Ive ever seen, especially after paying well over ($400). Room definitely needed an update. One of the nightstands in the bedroom was the tv stand. Desk definitely did not fit the decor, giving Walmart replacement. Bedroom felt claustrophobic, and queen bed, slept more like a full. I have no complaints with the servics or the cleanliness, room and experience just not up to a standard I would expect with a room I paid so much for.

Partner

10/10

Exceptional

09 May 2025

Brian

Fantastic facility

Leisure Family

10/10

Exceptional

06 May 2025

Carrie

Staff was friendly and accommodating. Easy check in and out.

Leisure Partner

8/10

Excellent

23 Apr 2025

David

The only reason I rated it 4 star is they have limited closet space. There’s no drawers to store clothes. Also the TVs were small.

Leisure Partner

8/10

Excellent

21 Apr 2025

Jennifer

Decent Stay

The staff was friendly and helpful. The room was comfortable, but the strike plate onntje door was loose and should be repaired. It was nice to have a fitness room, but it is far too small and only had one treadmill, which was already in use when I needed it. Overall, it was a good stay.

Self

4/10

Poor

26 Mar 2025

Linda

The room needed to be cleaned and upgraded. We were extremely busy and needed a place to rest. However, i will not choose to rest here again.

Leisure

10/10

Exceptional

23 Mar 2025

Jacqueline

My first time in Michigan and let me tell you this property is one reason I’ll return. Staff was so kind, thoughtful, respectful—just a 10. The room was spacious, clean, quiet and cozy.

Leisure Self

10/10

Exceptional

12 Mar 2025

Jason

Great Stay

I stayed for work. The room was clean and quiet, and the staff was very nice. It's a bit of an older property, but they seem to keep up with it.

Business

10/10

Exceptional

02 Mar 2025

Sebria

Adiya was very professional and nice. Quiet lovely environment. Nice rooms.

Although, booking through Expedia . It should be mentioned that a $250 deposit will be taken before getting your key.

Leisure Self

10/10

Exceptional

17 Jan 2025

Toni

The front desk staff went above and beyond.

Leisure Family

10/10

Exceptional

02 Jan 2025

Teniaha

Great getaway

I had a great stay, it was just a get away for my birthday. The room very clean, the kitchen had all the essentials needed to prepare a meal. This wasn’t my first time or my last time visiting. I would definitely return and refer a friend.

Partner

8/10

Excellent

14 Dec 2024

Jenna

Everything was great but having issues with the showers. Nothing but cold water

2/10

Poor

30 Nov 2024

Donald

I was surprised to discover that fresh towels had to be requested daily, as I wasn’t informed that there was no room cleaning service. The carpets in both the hallways and rooms hadn’t been vacuumed or cleaned in quite some time, and there was visible mold in the kitchen area. The property felt very neglected overall, with an unkempt appearance. It had more of a motel vibe, despite the photos online making it look like a hotel.

Business_and_leisure Family

10/10

Exceptional

10 Nov 2024

Hayley

Staff at this hotel make up for the location and the maintenance that needs to be done. Staff are friendly, kind and accommodating and made our stay so enjoyable.
** there is tiny signs to find this property and we drove past entrances a few times. Suggest better signage

10/10

Exceptional

08 Nov 2024

Jackie

Staff was good to work with!

8/10

Excellent

30 Oct 2024

Heather

Clean, Friendly Stay

On arrival they upgraded me to a 2 bedroom suite, and I appreciated the roominess. It was very clean and I loved having regular mugs for my coffee rather than the paper ones you usually get. The mattress was comfortable, though a bit too squishy for my personal taste. The lady at check in was very friendly.

Business

6/10

Pleasant

25 Oct 2024

Lori

There were many problems with this property.
Fist of all the dishwasher didn’t work. The garbage disposal leaked and there was ants.

Leisure Self

10/10

Exceptional

21 Oct 2024

Eric

The staff was wonderful. Very cordial, very friendly, really enjoyed our stay.

Leisure Partner

10/10

Exceptional

20 Oct 2024

Justin

I was having a bad day and the lady at the desk was very nice and helpful to me and that real made my day I appreciate her for that and I enjoyed my pleasant stay

Friends_and_family Family

10/10

Exceptional

18 Oct 2024

Maggie

Everything was great

Business_and_leisure Friends

4/10

Poor

15 Oct 2024

Linda

Needs a caring manager, with a good eye.

Leisure Pet

10/10

Exceptional

05 Oct 2024

John

Michigan Trip 8 days business and pleasure (sports

Place was very nice people were very accommodating . Definitely would recommend and stay again . Visited many colleges . Went to Tigers last game of the year vs White Sox . Monday night football game Seahawks vs Lions . Preseason Penguins vs Red Wings . Also played golf and caught the Minnesota / Michigan game in the Big house !

Business

10/10

Exceptional

04 Oct 2024

Wendy

The staff here are phenomenal. The rooms are clean and comfortable. The location is a bonus.

Business

10/10

Exceptional

02 Oct 2024

Felicia

It was phenomenal!!!! The people are so nice