Name: MainStay Suites Detroit Farmington Hills
Address: 37555 Hills Tech Drive, Farmington Hills, 48331, US

2/10

Poor

21 Jul 2026

SYED FAHEEM

We reserved a room with King bed +sofa bed using Expedia. Upon arrival, the front desk told us that they don’t have the room we paid for, rather they would give us only a room with a queen bed. We had to accept it since we didn’t have any other options and another hotel already cancelled our booking without any notice. Upon checking in found that the room only had a double bed. It was dirty, holes in the door, cockroaches were crawling in the bathroom. There was also no wifi signal in the room. Terrible experience.

Family_with_children

2/10

Poor

20 Jul 2026

Amika

Upon my check in time at 3 my room was not ready. When I came back around 7 I received a dirty room on the requested 1st floor. I notified staff and was assigned a 4th floor room. No problem. Except we have a toddler. This room was clean. But there is a roach and gnat infestation on the property. The hallway had bleached carpets. This is just not a place I would recommend anyone to stay.

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Mark

Property was clean and adequate for the price and was in a good location.

Self

2/10

Poor

13 Jul 2026

terry

Besides the big hole in the floor that the carpet covered by the air conditioning on the 3rd floor the internet was slow. They had no TV access because they're switching carriers for the next four weeks. It smelled, and they're under renovations.Other than that, it was a terrible place.That's why I left early and waiting still for a refund

Self

2/10

Poor

12 Jul 2026

Rhonda

The room did appear to be clean however I found dead roaches in the kitchen area near the door. I was instructed to bring my dirty towels down to the front desk in order to get clean towels. The hallway carpet on the second floor had nasty stains. It smell like mothballs. My family made several complaints, after Expedia called they were no longer nice. I definitely would not recommend this hotel

Family

6/10

Pleasant

12 Jul 2026

Salahuddin

Dirty hall ways with bad animal odor sleeping into rooms. Shower tub had issues with faucet and drainage. Shower pressure was low.

Friends_and_family Friends

2/10

Poor

12 Jul 2026

Sylvia

The front lobby had a bad odor and the carpet was really dirty. When I got to the front desk to check in, the front desk clerk said they didn’t have any more King size beds available, after I had made the reservation in advance for a King size bed. The Manager over heard her say that, and said they do have one left. I got to the king size room and noticed the room has ROACHES crawling on the walls, floors and bathroom tub. The bathroom floor was cracked in several places and had some kind of material smeared all over the floor with strong chemical odor. The TV didn’t work (came on but no internet or cable) the microwave had something falling out of the bottom of it when I tried to use it, (looked like some type of dry wall) and no phone in the room. I bought insect spray and sprayed the room. The next day I asked the front desk to please empty the trash and leave some clean towels and the lady told me “ I will have to take my own trash out” and pointed to the back of the building and said “I will have to throw it in a dumpster and bring all of the dirty towels to the front desk and pick up my own towels because they don’t clean the rooms every day “. The room I was assigned was on the second floor and the hallway carpet was filthy and had a strong bad odor, smell of moth balls.
THIS WAS THE WORST HOTEL STAY I HAVE EVERY EXPERIENCED.
THE HOTEL IS INFESTED WITH ROACHES. THE STAFF WAS RUDE AND NOT HELPFUL. I DONT RECOMMEND ANYONE TO STAY AT THIS HOTEL. YOU WILL REGRET IT!

Family

2/10

Poor

12 Jul 2026

Angela

I just want to say that I never write reviews but due to this being my worst stay at any hotel. I had to leave a review. First they didn’t have the room that I requested they gave me one with a smaller bed. When I walked into the room it was nasty. I asked them if they could switch rooms and they didn’t. I literally went to the store and bought my on cleaning supplies and cleaned my room. I had no pillows on the bed. The television in the bedroom was not even plugged up. They did not clean the room. They only clean when people leave. You have to bring your towels to the front desk to get clean towels for your room. You have to take out your own trash. My sister room was worse. She voiced her concerns and they told her that they were booked and didn’t have time for accommodation. I slept with lights on because I didn’t feel safe there. So if you choose to stay there for whatever reason just be cautious and remember that you was warned.

Family

2/10

Poor

11 Jul 2026

Channabasavesh

I checkout on June 30, 8:15 am. & The receipt showed 1:14 pm. This is totally false.

Self

2/10

Poor

07 Jul 2026

Hans

Good staff, very polite and kind.

Self

4/10

Poor

30 Jun 2026

Sajeeha

The property looks new from outside but when you enter in the rooms they had an odd smell. The couch had some stains don't know about them where they come from..... the staff and manager of the hotel was not co operative and I had complaints about the stove that didn't work I asked to change my room but no response. I will never stay in that property again.

Partner

2/10

Poor

10 Jun 2026

Djuan

Overall everything horrible, When I first checked in they gave me a room they knew had problems with like smell and ran through, I even bought candles and air fresheners trying tk remove the smell and it still didnt work I had to switch rooms, the top of freezer had dead bugs on it and the inside had a dead bug too

Self

4/10

Poor

28 May 2026

Tawanda

Be careful when selecting a room. Check for pests as there are known severe roach infestations throughout the hotel. Some rooms are worse than others and you'll need to buy roach spray. I've had the refrigerators replaced in several units and the air conditioner on the last stay. Ther was a fire in which occupants not present weren't notified. We returned to the room with a soaked carpet and bathroom, and no hot water. We were not offered another room.

2/10

Poor

16 May 2026

Sebastian

cigarette holes and blood on the sheets (which they will not replace after 10p, btw). noisy ass fan, and the highway has no noise wall, so you're kept up all night. stay elsewhere and save yourself the headache

Partner

8/10

Excellent

16 May 2026

KEVIN

Shout out to Angie at the front desk she was very courteous and helpful.

Self

2/10

Poor

15 May 2026

Dominique

Horrible staff lies and rooms disgusting

Partner

2/10

Poor

12 May 2026

Lisa

The place was disgusting.. I have pics of a roach I smashed .. the place smelled like a fish fry and the carpet was filthy the walls had nasty stuff on them

Self

8/10

Excellent

11 May 2026

Monti

Property and room felt old and neglected on upkeep and cleanliness

4/10

Poor

04 May 2026

Katrina

Check in is at 3pm I was able to get one of the 4 suites I reserved and paid for in March. I was not able to check into the other rooms until after 7. They only had 1 more suite they did however switch my room to regular rooms but wanted me to pay the difference, then told me it was free and when I checked out this morning the gentleman told me 2 of my rooms were not paid for. The elevator was closed in the morning because it was covered in blood it did re-open before check out. The doors had cracks in them. You have to take out your own trash.

Friends_and_family Friends

10/10

Exceptional

23 Apr 2026

Corey

Very well kept, very professional staff,kitchen was cleaned propertly.No complaints on my behalf.

Family

8/10

Excellent

21 Apr 2026

S Ato

Very fine place for my purpose. Served my needs.

Self

10/10

Exceptional

31 Mar 2026

Lila

Great

2/10

Poor

29 Mar 2026

Elisa

The bed was very disappointing. It had a noticeable dirty, old smell that made it uncomfortable to sleep. The linens did not feel fresh, and overall the bed seemed poorly maintained. This really affected my stay, as cleanliness is a basic expectation for any hotel.

8/10

Excellent

25 Mar 2026

Tinggang

good

6/10

Pleasant

23 Mar 2026

Marcia

Friendly staff, no WIFI, no Breakfast. Room appeared clean but very bad pest infestation!

2/10

Poor

20 Mar 2026

babita

no comments

Self

6/10

Pleasant

14 Mar 2026

Terry

No pans but everything else no coffee maker the room was freezing the entire time because the heater was falling into the room dirty socks and filth behind night stand in the bedroom dirty wash cloths hanging the shower

Partner

2/10

Poor

31 Jan 2026

Guy

Cockroaches, stains, and smells. Receptionist was helpful though.

4/10

Poor

29 Jan 2026

lashanda

Housekeeping sucks

Business_and_leisure Self

10/10

Exceptional

26 Jan 2026

William

Clean.

Business Self

4/10

Poor

11 Jan 2026

Tracy

The second floor smelt like urine. There was stuff under the bed, bed was broken and the furniture was very worn. Would not go back

Leisure Family

10/10

Exceptional

06 Jan 2026

Tyrone

Yes

Partner

10/10

Exceptional

29 Dec 2025

David

I love it

Business Family

10/10

Exceptional

27 Dec 2025

David

Room are great staff is wonderful i was stay here all the time

Business Friends

10/10

Exceptional

14 Dec 2025

Lori

The staff was awesome! Check in was beautiful and easy. The room needs to be updated for a fresh new look.

Business Friends

10/10

Exceptional

19 Nov 2025

Tamisha

The room was spotless and nice and staff was very helpful

Business_and_leisure Self

2/10

Poor

16 Nov 2025

Kazuho

Dirty

Business Self

10/10

Exceptional

12 Nov 2025

Emeka

The kitchen was well equipped for cooking.
The wi-Fi needs to improved

Self

4/10

Poor

05 Nov 2025

Eymmie

.

2/10

Poor

20 Oct 2025

Kenny

Dirty room. Pee stain on the blanket. I got a suite with a kitchenette, and there was no pans or anything to cook with. And the TV only had two channels.

Self

2/10

Poor

12 Oct 2025

Patricia

The first room they put me in, the battery for the door was dead…. I put my things in the room and left out to get food .. came back not able to get in my room…. Took a few hours , no on call maintenance…. For them to offer me another room, as I took the other room… it was the most nastiest dirty room I ever seen. The closet door was broken and just sitting there , stains on the furnatuyre and floors and walls …. Hair and sticky things all over the floor in the bathroom, gum on the remote for the tv… which didn lt even have batteries in. I booked for 2 nights and stayed barely the first night. I have to now wait for the manager to call me to get a refund . Worse experience ever. The person at the front desk said “well this is the cleanest this place has been since it took over new management “. Also said the cleaning people are nice.. I said that’s great I m glad they are good people but they should still know how to clean but don’t have open rooms if they have not been cleaned out.

Self

4/10

Poor

05 Oct 2025

Mario

The room we booked was given away so we had to downgrade. Property was poorly maintained; dirty carpet, stained counters and fixtures, bulbs missing, shampoo and conditioner on back order, ran out of coffee cups, noisy area. Will not book there again, would not recommend.

Leisure Partner

2/10

Poor

03 Oct 2025

Johannes

Smelly and dirty. Slept with the light on after saw the first bed bug. STAY AWAY!

Self

4/10

Poor

29 Sep 2025

Barbara

Initially room was clean but no one inquired about fresh towels, emptying garbage, nothing for 2 days. At 10:58am
housekeeping made their presence known to see if we checked out. Coffee available but no cream or sugar and I was told by the front desk there wouldn't be any either, not even if I asked housekeeping. I had to go to the gas station for a cup of coffee. There were 2 small roaches in the tub, one dead one alive.

Self

10/10

Exceptional

23 Sep 2025

Bmo

It was a comfortable experience, and I'd go back for another time. The customer service was very helpful and resourceful.

2/10

Poor

20 Sep 2025

Adriana

Sofa bed extremely dirty and broken

The sofa beds are broken and dirty. I asked for a room change and they said no until I insisted we needed the extra bed. They just let me check a different room and the mattress of the sofa was all orange/yellow and smelled bad. Didn’t expect hotel being in those conditions.

Friends_and_family Family

4/10

Poor

14 Sep 2025

Ryan

The property had Cockroaches. The building including in my room was sprayed on the 2nd day I was there, on the 4th night they were running across my bed. I left in the middle of the night. If not for the roaches it would have been a nice place.

Business Self

2/10

Poor

05 Sep 2025

Cody

There were bugs in the dishwasher, the fridge, and the bathroom, people banging on my door multiple times in the middle of the night, culminating in two people banging on my door and trying to gain entry at 6am, which is when I packed my things up and left.

Self

2/10

Poor

24 Aug 2025

Heidi

This Hotel needs a complete upgrade. Rooms and halls smell like smoke. Mold was growing on the shower head and shower faucet in the bathroom. Couch was extremely dirty, leather chair was ripped and was also dirty. They definitely need to upgrade their furniture. Didn’t look they vacuumed or cleaned the room properly. Saw a big bug and not sure if it’s something to be concerned about, hopefully they don’t have any infestations of any kind. The stairways were dirty, people leaving candy wrappers and doors open. Their WIFI is absolutely terrible. TV’s were very small in the room and we had to go back and forth and use one remote on each TV. Microwave door handle was completely broken off, someone left the handle inside the microwave but we took it out and made it work for the days we were there.

Leisure Partner

2/10

Poor

16 Aug 2025

Akeila

the advertisement of the property is not what it reflects in real time. very outdated dirty room had holes in the wall, appliances were damaged, smelled like tobacco, horrid experience.

10/10

Exceptional

01 Aug 2025

Gillian

Safe area, close to grocery shopping and other needs

Leisure

2/10

Poor

27 Jul 2025

Towanna

Microwave didn’t work, roaches in room, door knob was missing and I was stuck in room, had to call front desk to come get me out, toilet seat had dry urine on it

Self

2/10

Poor

14 Jul 2025

Maureen

I went to the room it was late, their were roaches scattering everywhere when i opened the door. Tried to get another room to no avail, and left the hotel. I would of rather slept in the rental car, it was so much cleaner.

Business Self

4/10

Poor

06 Jul 2025

Kayla

No wifi during my stay, property unable to help. Constant back and forth over trying to end my stay early. Horrible communication, overall a frustrating experience and would not recommend this place.

6/10

Pleasant

04 Jul 2025

Shing Wai

Public area is dirty and needs repair

Leisure Self

2/10

Poor

14 Jun 2025

Christopher

After finding 5 roaches over a 2 Day period we left

Business_and_leisure Partner

8/10

Excellent

10 Jun 2025

Verified traveler

Great area, clean room.

Partner

10/10

Exceptional

19 May 2025

Roxanne

Friendly staff

Business_and_leisure Partner

8/10

Excellent

16 May 2025

Patrice

The hotel is currently doing a lot of work to get the place top notch while doing so they make sure the experience is good for us guest

Business Family

6/10

Pleasant

16 May 2025

Nicole

When I arrived, they were cleaning my room. Told me it would be 20 min and would call me. I waited around and after over an hour, I went up to the room. Two people were still cleaning it. I waited another half hour. Asked the guy at front desk, he went to check and came back 15 min later. Told me shoild be soon. Waited about half hour went up to room. They were standing outside it, just finishing up. When I get in there, it wasn't clean at all. What were they doing for over 2hrs??? There was no kitchenware. Microwave wasn't working. The closet was filled with garbage and dirty socks. The end table had white stuff all over it. The floors didn't seem vacuumed. I checked the sheets, they definitely were not clean. I travel with service dog. They have signs stating to clean up after your dog, or would give a fine. They do have a bunch of poo bags for this too but, nobody seems to pick up after their dogs! There is garbage and vapes and chicken bones and who knows what that completely litter the grounds. I didn't like walking my dog here at all. They don't secure side doors. There was a weird room down the hall that was sealed on the outside with duct tape. Staff was rude.

Business_and_leisure Self

4/10

Poor

13 May 2025

Andrea

The room was very spacious. Had a full kitchen, dishwasher, sink, and frig. The flooring was very warn and dirty. The bathtub was plugged and did not drain properly. The bedding and towels seemed clean.

Business Partner

8/10

Excellent

10 May 2025

Martha

Main stay

Couldn't drive up to unload luggage. They were doing maintenence

Self

6/10

Pleasant

02 May 2025

Christy

The bed was springy and uncomfortable, pillows extremely flimsy, had to get keycards fixed multiple times a day because the card reader kept malfunctioning, and the highway noise was inescapable. Staff was friendly and helpful though.

Partner

6/10

Pleasant

27 Apr 2025

Pete

A huge plus if you offer mobile check ins instead of having to speak to staff at front desk to grab room key.

Leisure Self

2/10

Poor

11 Apr 2025

James

Rooms were dirty snowed of dog urine TVs were outdated without remote controls. Beds didn’t have no pillows on them. Bathrooms were nasty. The only good thing was the African-American front desk. Staff who made me feel better after having all these unfortunate still haven’t got a refund have been calling for three days. Save your money save your time. Save your energy. Find another hotel.

Leisure Family_with_children

2/10

Poor

04 Apr 2025

Kaylie

Horrible

6/10

Pleasant

02 Apr 2025

Brandi

Not planning to revisit the location. Ever

Stayed for over three weeks, not sure why the hotel management changed my room last minute to a room with issues after my surgery. I still have a bad taste in my mouth from that experience that affected me so negatively. I am currently in recovery.

Business

8/10

Excellent

13 Mar 2025

Kiana

The staff was really nice and personable. The room was clean and equipped with more than enough amenities. Good location for what I needed.

Leisure Partner

2/10

Poor

22 Feb 2025

Andee

Never Again

Elevator was out our entire stay and we were on the 4th floor. Bathtub had the slowest drain of any place we've ever stayed. Front desk never had new towels or sheets for us. We would have to bring ours down for them to wash and dry and then pick them back up. Front desk never had any of the items they advertise that they carry for customers convenience. The free wifi was horrible. I work remotely and had issues our entire stay with how slow the internet is. Just an all around horrible experience.

Partner

10/10

Exceptional

28 Jan 2025

FLORENCE

There was no remote control for the Tv in the room assigned to me

8/10

Excellent

12 Jan 2025

Calvin

Did not have an iron and ironing board

Self

6/10

Pleasant

31 Dec 2024

Janet

Had to change sheets upon arrival, coffee pot did not work, heater was very noisy at night, bed was fair in comfort. But fir the price it was as expected.

Friends_and_family Family

4/10

Poor

27 Dec 2024

James

Terrtible customer service.

I arrived at the location after midnight and a sign indicated I needed to call for the attendant. I used the phone in the lobby and dialed zero and the phone rang until it went to a busy signal. I continued calling 4 more times before the attendant showed up.

Once the attendant did show up, I was assigned a handicap room but not with a roll in shower as I had requested. The attendant looked for a room with a roll in shower and provided me electronic keys to the room. The attendant indicated there were no towels in the room so he handed me a pile of them to take to the room.

Once I arrived at the room the keys did not work and I had to go back to the lobby to get a new set.

When I finally got into the room, I saw that there were no hangers for me to hang my clothes on or cups for me to drink any water or take any pills. I called the front desk and was told there were no hangers, they were getting a shipment the next day, but he would bring me some cups.

The condition of the room was poor. The linens were thin and the carpet looked like it had not been vacuumed.

While staying at the hotel I had an accident where I slipped coming out of the roll in shower and hit my head against the gripping bar. I called the front desk and
asked if they would have housekeeping clean the bath room. I was told it was Christmas and there was no housekeeping and I would have to clean it myself. If I wanted any cleaning items, I would have go to the front desk to get them.

Friends_and_family Friends

10/10

Exceptional

23 Dec 2024

Madhav

Super location, nice apartment style hotel.

Leisure Family

6/10

Pleasant

24 Nov 2024

Krystal

It definitely provided what I needed.

Leisure Pet

2/10

Poor

16 Nov 2024

Verified traveler

The staff were very friendly and dog lovers. But the 2 rooms I dealt with were filthy, toilet wasn’t flushing in 1 room had to move immediately. The previous guest had left clothing and food behind along with dirty dishes in the dishwasher. The furniture and decor were trashed and filthy. Not to mention the pot smokers in the building stinking up the place but also affecting my COPD! 4th floor is a little quieter but still the guests get outside at night and argue along with key fobs constantly being pushed! For a commercial property the city is a problem!

2/10

Poor

05 Nov 2024

Mario

This hotel was EXTREMELY DIRTY!!!!!!! I switched rooms to a more suitable one and that room was dirty as well. The toilet was broke and we had to go use the lobby bathroom. Half the channels didnt work on the tv. The phone in the room didnt work. There were dirty dishes with caked up gunk on them. There was mold in the room.

Friends_and_family Family

8/10

Excellent

27 Oct 2024

Jonathon

Had a kitchen, but limited supplies to cook or make things

Leisure Family

2/10

Poor

25 Oct 2024

Verified traveler

HORRIBLE!!

Day of check in they check me and my family into a dirty room. Had to wait another hour for them to figure out what to do with us. Due to this happening I clocked in LATE for work causing my company to suspend me!! Finally they rushed “cleaned” another room that turned out to be TRIFLING! Dog or cat poop under bed dirty shoes and underwear under bed smoking blunts and bloody tissue behind nightstand moldy shower curtain broken and leaking dishwasher fridge barely worked room filled with nats phone didn’t work and we didn’t have a remote for either televisions. But they made sure to bam on my door everyday to see if I was staying over ! Worst experience ever will not recommend!

Friends_and_family Family

6/10

Pleasant

23 Sep 2024

Edward

They was No breakfast serving, the room was nice , just need an update on the furniture. Also bathroom curtains needed to be changed as well. But besides that it was a okay stay. When I say dirty ( I’m talking about the curtain in the bathroom)

Leisure

4/10

Poor

13 Sep 2024

Verified traveler

The property is completely falsely advertised in the photos, what you see there is what it used to look like maybe when it was opened but it definitely isn't the case anymore. The hotel is dirty from the front door all the way up to the rooms. The carpets haven't been vacuumed in a while, the sheets have stains, there's water damage on the walls and ceilings. Most of the advertised hotel amenities aren't available because of the \"construction works\" and as they said at the reception there's very limited breakfast options. The receptionists and the hotel manager act as they're genuinely helpful while you tell them that you don't like the room and don't want to stay at the hotel until you leave and then just pretend there was never any issues when Expedia customer support contacts them. To sum it up, I got there, the room wasn't ready, checked it out and left after 15 minutes to a different hotel. Don't stay here if your expectations aren't very low to none!

Leisure Partner

2/10

Poor

03 Sep 2024

Verified traveler

Never and I mean never again

Check-in was smooth, the elevator needed to be swept out. The room had a smell, housekeeping is none existed. You have to take your used towels to the front desk, and pick up clean ones. Either you take your trash to the elevator or to the end of the hallway. We received two keys, one would work then you have to go back downstairs to the front desk so they can swap it so it can work did that twice. Wi-Fi was weak it kept buffering and no ice but have a sign that direct you to it.

Partner

2/10

Poor

27 Aug 2024

Nick

Refund for booked hotel

I bought a hotel room from here and when I got there they couldn’t accommodate me, they told me they were fully booked and I would have to go through hotels.com to get a refund since I couldn’t even stay in their hotel. I reached out to you guys and after a while you emailed me that because the hotel won’t answer you can’t give me a refund. It is not my fault or my responsibility to force the workers at this hotel to do their job. I was told to go through you guys and you’re saying you need them to answer to do anything for me but where does that leave me? Not being able to trust hotels.com….I was not even able to use this room yet you’re still trying to charge me. I would like to speak to someone about this otherwise I need to dispute this on my bank card…this is ridiculous that I have to go through all of these obstacles just to get a refund from this hotel that was fully booked when I got there. This is also the second time this hotel location has been fully booked after I purchased a room

6/10

Pleasant

26 Aug 2024

BOSTICK BENSON,

The property itself was OK. It is beginning to look like it needs some maintenance in certain areas (dirty carpet and painting mostly). What I did not like during my stay there was that there was no coffee pot in the room. There was coffee packets on the kitchenette counter but when I asked the front desk about it, I was told that none of the rooms had a coffee maker.

The other thing is the main reason I was staying at that particular location is because they had a gym. Well, while being walked up to my room I was told the gym was out of commission due to a fire months ago so I was unable to use the gym the whole time I was there.

Can I get a credit for this on my credit card?

Other than the above, my stay was great. Thanks for listening. Bo Benson cell 832-236-5986

Business Self

2/10

Poor

19 Aug 2024

Mary

Disgusting

My room was nasty. There was trash everywhere. My key never worked and se were across the hall from a pit bull that barked the entire night

Partner

6/10

Pleasant

18 Aug 2024

Inara

Key card for door did not work. Desk attendant let us in our room. Even her card took 5 tries before it finally worked. She said a new card would in not fix the issue. Bedside lamps and plug did not work. The suite was clean and i liked the separate room, and the price was great.

2/10

Poor

16 Aug 2024

Stephen

Property was under construction, and amenities were unavailable. Room smelled gross.

They also gave me the key to a different person's room when I checked in, and I was able to enter that room. This is very dangerous.

No laundry or other amenities available.

Business_and_leisure Pet

4/10

Poor

10 Aug 2024

Leticia

Hair on the floor and towels. Found bugs in the drawers.

Leisure Family

4/10

Poor

07 Aug 2024

Verified traveler

Never again!

Urine on toilet seat, shower hose was linking causing water to spout all over bathroom floor, there was no cable attached to tv and cable service, a chair was broken, the access outer doors did not lock at night for key card entry only which made me feel very unsafe, and another resident received a package I had delivered but never gave to reception. Even though I had asked in advance if package delivery was permitted.

Self

4/10

Poor

02 Aug 2024

Verified traveler

The TV did not have a cable wire to get service so we couldn’t use and the service desk stated to maintenance on duty. Shower head was broken. Therefore the floor got soaked with water. The like switch had a broken cover exposing the wires. The sheets were dirty needed to be replaced. It was not stained as she explained to us. Appeared to be.fresh makeup.

Partner

2/10

Poor

31 Jul 2024

Cassie

I felt entirely unsafe. Nobody at front desk when I attempted to check in. Hardly any lights. I didn’t end up staying because I was too afraid. Ended up sleeping in my car.

Leisure Self

8/10

Excellent

30 Jul 2024

Darryl

Under construction

My experience was okay given the fact that the hotel was under construction during my stay.

Self

2/10

Poor

26 Jun 2024

Demetria

Property gives off very dirty vibes. Rooms are very outdated and pull out couch was flat as a board. No option for cover for pull out only sheets. Just a very dirty place to stay. I only stayed here cause my lights were out due to storm but this will now be on my do no stay list of hotels

Leisure Family_with_children

8/10

Excellent

14 Jun 2024

Serenity

Room was spacious and comfortable.

Business_and_leisure Self

2/10

Poor

08 Mar 2024

Francisco

Besides the hotel on FIRE in the middle of the night, and noisy dogs barking for hours, and the phone system down, it was ok, mmhhh , no no less then ok

Business Self

2/10

Poor

26 Feb 2024

Elisa

Ghetto!! Trifling

Terrible Experiences!! Disrespectful to not move my room when I complained. So Disappointed because I couldn’t cancel the reservation they took advantage of the situation. I have some person harassing me in the other room. And did not Switch my room. First night no towels in my room or washcloths, I go ask front desk lady acting like I’m saying something wrong. No housekeeping basically you have to request it! DID Not make my bed, what type of Housekeeping don’t make your bed! This place is nothing but trifling, Ghetto and Professional!! Please Don’t stay here

Self

10/10

Exceptional

21 Feb 2024

Kelly

All of the staff were always very friendly and helpful.

Self

4/10

Poor

06 Feb 2024

Abby

Generally pretty run down, lots of duct tape and stained carpet. Room was pretty clean and it did the job though.