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Country Inn & Suites by Radisson, Novi, MI

Novi - MI · United States

21625 Haggerty RoadView location

7.8/10Very good1,010 Reviews
Cleanliness7.8/107.8
Service8.2/108.2
Comfort8.0/108.0
Condition7.8/107.8
Amenities7.6/107.6
See all ratings
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Country Inn & Suites by Radisson, Novi, MI

Located just off I-275, the Country Inn & Suites by Radisson, Novi, MI places guests near popular destinations like downtown Detroit and Ann Arbor. Drive about 45 minutes to see the Lions play at Ford Field or attend a local concert at the Detroit Institute of Arts.

For a slower-paced day, stroll through downtown Ann Arbor, where you can explore charming shops and restaurants.

When you’re ready to relax, take a dip in our indoor pool or enjoy a soak in the hot tub. We also offer an on-site fitness center so you can keep up with your health routine while on the road.

In the mornings, grab a free weekday newspaper from the lobby and head to the dining room for a free, hot breakfast featuring our signature waffles. Need a pick-me-up during your stay? Grab some complimentary cookies and coffee to enjoy on one of our two covered patios.

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After a day of business meetings or sightseeing, retire to your guest room, where you can flip through premium channels on the 43-inch TV. Our rooms also offer business-friendly amenities like free WiFi and a work desk. If you need extra sleeping space, request a crib.

With a stay at Country Inn & Suites by Radisson, Novi, MI in Novi, you'll be in the business district, within a 10-minute drive of Vibe Credit Union Showplace and Schoolcraft College.

This spa hotel is 1.4 mi (2.3 km) from Meadowbrook Country Club and 2.3 mi (3.8 km) from Suburban Ice-Farmington Hills. Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves.

43-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 200 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 6:00 AM to midnight.
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Minimal age
    21
  • Optional fees
    • Early check-in fee: USD 40.00 (subject to availability)
    • Late check-out fee: USD 40.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Meadowbrook Country Club 2.4 km / 1.5 mi
Schoolcraft College 3 km / 1.9 mi
Suburban Ice-Farmington Hills 4.1 km / 2.6 mi
Ascension Providence Hospital Health Center at 7 Mile 4.4 km / 2.7 mi
Novi Dog Park 4.7 km / 2.9 mi
Northville Winery and Brewing Company 4.7 km / 2.9 mi
Novi Ice Arena 4.9 km / 3.1 mi
Farmington Hills Ice Arena 5 km / 3.1 mi
Finnish Culture Center & Hall 4.9 km / 3 mi
Mill Race Historical Village 5 km / 3.1 mi
Tipping Point Theatre 5.3 km / 3.3 mi
Laurel Park Place 5.5 km / 3.4 mi
Sakura Novi 5.7 km / 3.5 mi
Northville Art House 5.8 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 100
  • Number of floors (main building): 4
  • Double rooms: 24
  • Suites: 32
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
Show 20 more facilities & services
  • Laundry service
  • Multilingual staff
  • Fireplace
  • Hotel safe
  • Lift accessExtra charge
  • Shop
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Printer
  • Business centre
  • Indoor freshwater pool: 1
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Country Inn & Suites by Radisson, Novi, MI

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Country Inn & Suites by Radisson, Novi, MI

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 28 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable1 photo

    Country Inn & Suites by Radisson, Novi, MI

    SUITE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO QUEEN BEDS NON SMOKINGTWIN • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²TWN.2Q-NM
    TWIN TWO QUEEN BEDS NON SMOKINGPhoto unavailable1 photo

    Country Inn & Suites by Radisson, Novi, MI

    TWIN TWO QUEEN BEDS NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2Q-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Country Inn & Suites by Radisson, Novi, MI

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 28 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable1 photo

    Country Inn & Suites by Radisson, Novi, MI

    SUITE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG-3

    Photos are not available for this room type.

    Country Inn & Suites by Radisson, Novi, MI

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 28 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable1 photo

    Country Inn & Suites by Radisson, Novi, MI

    DOUBLE Accessible KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU

    Photos are not available for this room type.

    Country Inn & Suites by Radisson, Novi, MI

    SUITE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Country Inn & Suites by Radisson, Novi, MI

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Two Queen BedsRoom • Accessible-Two Queen Beds • 1 Bedroom • 28 m²ROO.H6-2Q
    Room Accessible-Two Queen BedsPhoto unavailable1 photo

    Country Inn & Suites by Radisson, Novi, MI

    Room Accessible-Two Queen Beds

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKINGSTU.KG-NM

    Photos are not available for this room type.

    Country Inn & Suites by Radisson, Novi, MI

    STUDIO KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Country Inn & Suites by Radisson, Novi, MI

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Country Inn & Suites by Radisson, Novi, MI

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Microwave
    • Mini fridge
    • Carpeted floors
    • Individually adjustable heating
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Cable TV
    • Smoke detector
    • Housekeeping
    • TV
    • Hairdryer
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Country Inn & Suites by Radisson, Novi, MI

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Country Inn & Suites by Radisson, Novi, MI

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Country Inn & Suites by Radisson, Novi, MI

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable1 photo

    Country Inn & Suites by Radisson, Novi, MI

    Room TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Country Inn & Suites by Radisson, Novi, MI

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Country Inn & Suites by Radisson, Novi, MI

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Country Inn & Suites by Radisson, Novi, MI

7.8
Very good
1,010 Reviews
Cleanliness
7.8 /10
Service
8.2 /10
Comfort
8.0 /10
Condition
7.8 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
07 Jul 2026
Thomas
Good
2/10
Poor
07 Jul 2026
Muntaher
Very bad customer service.. I have never seen a dirty room ever in my life. They never cared about it. Please stay away from this hotel, there’s others out there that will treat you with respect and take care of there customers.
Family_with_children
6/10
Pleasant
06 Jul 2026
Keisha
My check in time changed from 3pm to 4pm before we arrived. I got there a little after four. I was not able to check into my room until after 5:30 PM. There was a huge line in the lobby, and the wait was very long. However, the woman at the front desk she was an Indian lady. I am specific with this, as there were two women at the front desk. She was very helpful and very accommodating, She upgraded my king room to a suite and gave me a late checkout, 1pm, instead of 11am. That helped a lot. The male at the front desk was completely ready to give everybody in line refunds because he did not want angry customers. While I absolutely appreciated the woman’s effort, I would not rebook.
Partner
6/10
Pleasant
06 Jul 2026
LaShawna
It's was ok. The remote didn't work and it's only one ice machine in the entire building. Tub didn't drain and the dresser was missing three drawers.
Family
2/10
Poor
06 Jul 2026
Muntaher
Very bad customer service. . I have never seen a dirty room ever in my life. They never cared about it. Please stay away from this hotel, there’s others out there that will treat you with respect and take care of there customers.
Family_with_children
2/10
Poor
05 Jul 2026
VANESSA
Checked in at 3:30, no room available staff wasn’t finished cleaning.. came back at 4:45 room still not cleaned.. everyone that checked in had to wait more then 2 hours for a clean room
Self
4/10
Poor
04 Jul 2026
Star
We got 2 rooms for our family due to a storm in the area last night, and we lost power. We saw a roach in both rooms. Furniture old looking and stained, a rip in one of the sofa pillows. Tv didn't work in one of the rooms. We alerted the front desk and they did nothing. It very much gave Motel vibes. I couldn't wait to get out of there. Well day #2, and our power is still out, we are now checked into a waaay nicer very comfy hotel about 15 mins away.
Family
10/10
Exceptional
04 Jul 2026
Morgan
Best value in the area. The hotel was newly updated. Staff at the front desk were friendly and helpful. The pool and hot tub were an appreciative amenity! Thank you!
Family
10/10
Exceptional
03 Jul 2026
Lefon
Rashmi was awesome and very helpful!
10/10
Exceptional
03 Jul 2026
Tina
Everything was great...

Only con was the pool..
Long story short..it just didnt look clean.
Partner
8/10
Excellent
30 Jun 2026
Scott
Clean hotel, great location
Partner
8/10
Excellent
29 Jun 2026
Usha
Clean rooms, decent breakfast. Will stay again
Friends_and_family Family
8/10
Excellent
26 Jun 2026
Robert
It was a good stay, convenient to the airport.
Self
10/10
Exceptional
21 Jun 2026
Tara
Room and property were both clean. The pool was not open and we were not notified until after check in.
Family_with_children
4/10
Poor
21 Jun 2026
Robin
we are frequent visitors to this property. I have family different things all the time I get hotels in their pool and Hot Tub was not usable, but it could’ve been usable so they weren’t very accommodating.
The lady that worked there though was very nice I don’t forget her name, but I do not like the new management that it’s under ! They charged us $200 100 a night instead of 100 to stay for a deposit but the new management just isn’t good at his job. I preferred the people that were there before.
2/10
Poor
19 Jun 2026
Damon
I was shocked by the condition of the bathroom upon arrival. There were hairs everywhere, making it obvious that the room had not been properly cleaned or inspected. The lack of quality control is unacceptable and reflects poorly on the property’s standards. Save yourself the frustration and do not check in here.
Partner
10/10
Exceptional
18 Jun 2026
DOUGLAS
Was treated very well by Raj at the front desk. Very nice man and enjoyed our conversation.

Hotel was very clean, and the room was comfortable.
Self
8/10
Excellent
16 Jun 2026
Lisa
The room was fine. The soap dispenser and shower gel dispensers were empty. A lot of work being done on property with the repaving that kept blocking exits with yellow caution tape and repairs to pool area ceiling closed the pool for most of our visit. However we would stay there again because the price was good and the hotel was quiet.
Partner
2/10
Poor
16 Jun 2026
Matt
We called and asked if they had a hot tub and booked the room solely on the fact they had a hot tub. On arrival the pool and hot tub were unavailable. I understand things happen. But the attendant couldnt process a refund so we could change hotels. Had to wait till the morning for a manager to do it. So we go to the room was a late check in we were tired and just wantes to shower and relax but there was no shower curtain and we had to then move to another room. Upon talking to manger the next day about canceling second day we were greeted with attitude and condescending tones. Will not book again.
Partner
6/10
Pleasant
14 Jun 2026
ralph carpenter
This hotel has a $100 deposit you must pay at check-in. They say that it won't be taken from your account, but it is. Then when you leave, the $100 deposit takes 1-5 days to return to your account. I have stayed here countless times, they've never kept our deposit, but it's the inconvenience and lack of training given to employees regarding the facts of the deposit that is driving me to use different options. It is a decent hotel for the price, but no other hotel charges this deposit.
Partner
2/10
Poor
13 Jun 2026
Victoria
We get charged for amenities when the pool and hot tub is always down and never no accountability or accommodations, I tried to give this hotel another chance as the location is great but never again. What I liked was me checking out and leaving
Family_with_children
10/10
Exceptional
13 Jun 2026
Kwaku
Staff is friendly. Hotel is great value.
Friends_and_family Family
2/10
Poor
08 Jun 2026
Kevin
The power went out on the property 6/6/26 beyond 6/7/26 and were told power would be restored soon! Never happened. We checked into another hotel to avoid another day of disaster! Elevator was out of service and nobody would answer the phones!
Partner
4/10
Poor
08 Jun 2026
Tyler
Power was out and I paid for amenities I couldn't use. Breakfast was waffles and that was the only thing that brought me comfort other than the clean bed. It was hot, I wanted to use the hot tub and AC I paid for.
Partner
10/10
Exceptional
06 Jun 2026
julie
Clean and convenient . First time here but will be back if needed. Very worth the price
Self
4/10
Poor
04 Jun 2026
Bailey
We stayed four nights (with two wild, messy toddlers) and asked if every day someone could come vacuum up and take our trash and only one of those days they actually cleaned up our room. You’re not allowed to take breakfast back to your room which was a bit of a bummer with toddlers. The pool sign says open until midnight, but they told us at check in they close it at ten, then when we went at seven they told us they already closed the pool down for the night. Probably not the best place to stay with little ones.
Family_with_children
2/10
Poor
01 Jun 2026
Anthony
Wasn't aware of the 100 deposit needed and I thought Crystal at the desk was very rude. Found a way to get 200 cash for deposit but was denied service. Then I tried to get a refund from Hotels.com but was denied that because this Crystal said I was denied service. Then a different employee called me at 1AM to ask if I was checking in. Worst experience and Crystal has no business working customer service.
Self
10/10
Exceptional
26 May 2026
Sanjally
Clean room
10/10
Exceptional
26 May 2026
Aruba
-
Partner
10/10
Exceptional
24 May 2026
Denise
Hotel was quiet, clean, breakfast was your typical hotel breakfast but was well maintained and fresh. Pool and hot tub was great but the towels weren’t available in the pool room.
8/10
Excellent
24 May 2026
Kathryn
Front desk staff not welcoming at all.
Room needed to be vacuumed around the perimeter.
Area behind bathroom sink had not been cleaned and the floor grout was gross, especially along the tub.
Self
10/10
Exceptional
17 May 2026
Amy
This was my third time staying here and honestly I can’t thank Raj and the entire hotel staff enough! They were amazing and accommodating!! Room was clean, breakfast was great pool and hot tub were clean as well as the gym! This is our go to when staying in Michigan!!! Thank you again Raj and the entire hotel staff!!
Partner
8/10
Excellent
17 May 2026
Anthony
Breakfast was better on Saturday . Friday was okay just different selection
Mostly friendly staff. Manager was very friendly
Friends_and_family Friends
2/10
Poor
17 May 2026
Shannon
BED BUGS.
Family_with_children
10/10
Exceptional
16 May 2026
Nicholas
Check in was quick, check out was even quicker. The only thing that bugged me was i wish there was a 2nd garbage can in my room. Not a deal breaker at all, just my thoughts.
Partner
8/10
Excellent
16 May 2026
Erick
The staff was nice
Self
6/10
Pleasant
16 May 2026
albert
Everything is good. Breakfast was adequate. The bathroom smells musty.
10/10
Exceptional
09 May 2026
Katherine
This was very conveniently located for what we were in town for. The room was clean, the breakfast was decent and staff was friendly.
Partner
4/10
Poor
09 May 2026
Diane
They held $100 on my card, which is ridiculous for a single traveler. The lotion was empty in the bathroom. I tried to purchase water at the desk twice and no one was ever at the desk. Teens were gathered in the parking lot at both access points into the parking areas and they wouldn’t move. There is no quiet time. TVs were on loud in the wee hours of the morning.
Self
8/10
Excellent
08 May 2026
Bernice
Breakfast fresh and cleaned continuously
Coat rack in room needed repair
2/10
Poor
07 May 2026
Donghwan
Worst hotel ever in my life. Outdated and so ride staffs and dirty room and pools and spa. Bad experience ever and i hope no one will suffer like me.
Friends_and_family Family
10/10
Exceptional
04 May 2026
Brian
Nice breakfast, clean room. Very comfortable
Partner
2/10
Poor
03 May 2026
Edward
Old place
10/10
Exceptional
01 May 2026
Carlyn
This was my third time staying at this location, and it was great as always. The room was clean, breakfast was great, and the pool was back open. Definitely recommend!
Partner
10/10
Exceptional
28 Apr 2026
Jeffrey
Excellent hotel. Breakfast options were many. Hot tub and pool were clean.
10/10
Exceptional
24 Apr 2026
Jil
Pleasantly surprised by the ease of location, cleanliness of room and friendly staff.
Self
8/10
Excellent
19 Apr 2026
Kelta
Was a bit oudated, in that some fresh paint and minor upkeep could help the rooms seem a bit better. No soundproofing at all. You could hear everything and we stated at the same time that some inconsoderate guests did. Being loud, slamming doors, letting their kids run wild. Maybe they could invest in that somehow. To allow guests some peace from at least the hallways and connecting rooms. It was like everything was paper thin. Staff was extremely friendly, but might have been a bit overrun, trying to keep pool/hot tub area clean and stocked. Breakfast area seemed nice, but we didn't stay for breakfast. Overall very comfy and welcoming. I would return..
Friends
6/10
Pleasant
17 Apr 2026
Lori
Staff was friendly, room was clean but the clothes rack in our room fell completely off the wall when 1 shirt was hung up on it, shower floor needed to be refinished, breakfast was so disappointing… we went 1 hour before it ended…. There were 2 mini muffins, a few dry bagels, cereal, instant oatmeal, imitation sausage links that seemed to be reheated as they were very dry…no eggs, but on the positive side , fresh apples and bananas were available.
Hotel was convenient as it was just off the highway and near restaurants, gas stations, etc .. it was ok for 1 night
4/10
Poor
16 Apr 2026
Joshua
The manager at the establishment was very rude due to a miscommunication and while trying to rectify the situation he became hostile and rude .
Self
6/10
Pleasant
14 Apr 2026
colleen
Small bathroom counters, sticky bathroom floor, rough edges on desk, only two towels of each type for two people. Most hotels give four of each.
Partner
8/10
Excellent
13 Apr 2026
Tony
Breakfast could be better
Self
2/10
Poor
13 Apr 2026
Fatmir
below expectation
Friends
8/10
Excellent
12 Apr 2026
Vaidotas
Slept there. Did not use anything but breakfast.
Breakfast was heavier on carbs, too light on protein.
Partner
10/10
Exceptional
11 Apr 2026
Steven
Great staff
Self
10/10
Exceptional
11 Apr 2026
Keith
Breakfast was great. The staff was very friendly. Great stay. The hottub was nice and hot.
Partner
2/10
Poor
11 Apr 2026
Aziz
Every year when I visited Detroit
6/10
Pleasant
06 Apr 2026
Manuel
Business
10/10
Exceptional
25 Mar 2026
Michael
Loved it
10/10
Exceptional
24 Mar 2026
Debbie
It was nice
Friends_and_family Family
10/10
Exceptional
22 Mar 2026
xiomara
I had a wonderful stay at Country Inn. Everything was excellent from start to finish. The staff was friendly and welcoming, the room was clean and comfortable, and the overall atmosphere was peaceful and relaxing. The amenities met all my expectations, and I truly felt at home during my stay. I would definitely recommend this hotel and look forward to coming back again!
Family
4/10
Poor
21 Mar 2026
Latrice
Front desk was amazing. Super friendly! Very helpful. The room was not clean. There were still crumbs on the floor, the bathtub was dirty, stained. There was still trash in one of the trash cans. The ac unit did NOT work. We went to the front desk to ask for another room…that same front desk staff seemed a bit annoyed then. She changed our room though. It was “cleaner”, the ac worked, all the trash had been emptied. However, the refrigerator didn’t work, the tv wouldn’t turn off so we had to unplug it, a the shower had hair left in it.
It seems as though they are trying to upgrade the hotel. The smell of paint was overly strong. They were drywall pieces all over the floor in the ice/vending area. Overall, I wouldn’t say here again…but the bed was super comfortable!
Partner
10/10
Exceptional
18 Mar 2026
Erin
Overall, staff was friendly and address any concerns I had! I'd stay here again!
10/10
Exceptional
17 Mar 2026
Steven
Clean, beautiful, great hotbreakfast at an unbeatable price
4/10
Poor
16 Mar 2026
Robert
The room we were given smelled terribly of smoke which was an issue for me and since we checked in later in the evening we did not address with the staff. Could not get a restful stay unfortunately. Staff check in and other interactions were great, just room smell.
Family_with_children
8/10
Excellent
16 Mar 2026
Kristin M
Breakfast was good and kids loved the pool. Was kind of a bummer they had to be out of the pool by 8:30 pm since we got in later, but it was fun while it lasted. Text for customer service went unanswered. Requested more towels because there were only 2 in the room (4 guests) but we made due and I’m sure I could have called down to the desk if I really cared that much. Overall it was a good stay for the price and perfect with kids.
Family_with_children
8/10
Excellent
09 Mar 2026
Rochelle
Buffet breakfast was very good
Partner
4/10
Poor
08 Mar 2026
Scott
Website indicate hotel had indoor pool. Picked specifically so we could use pool after long day of travel. Arrived and found pool was closed for maintenance. Highly disappointed should have been clearly notified when booking that pool would be closed. Otherwise was ok
Friends_and_family Family
8/10
Excellent
08 Mar 2026
Robyn
Most things were good although we had some issues with our mini fridge.
The staff was very friendly & the breakfast was great.
Partner
10/10
Exceptional
08 Mar 2026
Lawrence
Nice clean rooms, exceeds expectations for price.
Self
8/10
Excellent
07 Mar 2026
Debbie
Ok housecleaning needs to double check rooms my niece had to have them come and clean a few things
Friends_and_family Family
8/10
Excellent
07 Mar 2026
Robin
Everyone was good ! Live the lady Mary inThe food area she is great and accommodating. Housecleaning are awesome
Friends_and_family Family
10/10
Exceptional
07 Mar 2026
Robin
Nice stay. The last night the Hot tub wasn’t working
Friends_and_family Family
2/10
Poor
05 Mar 2026
Jennifer
At check in i was tolf the pool was in order. It was 1030pm, i then said before we continue heck in are you sure that your pool will be open first thing in the morning. Like 6am. The night lady answered yes, but i could still refund you and you could go somewhere else. I asked a 3rd time are you sure the pool would be open. She assured me that someone was going to be there by 6 am to fix the pools. I had told them we had made the 5 hour dribe for my sons surgery the next day, and we booked this hotel due to the pool and hot, which both were not working.. again i was assured they would be. The next morning the pool and hot tub were nor working. The desk staff stephanie was helpful. But not much she canàß
6/10
Pleasant
01 Mar 2026
Anna Marie
Yes and yes.
The lobby seemed abandoned. No music no TV on It was extremely quiet almost desolate.
Cleaning the room occurred every three days which I did not appreciate.
The eggs for the breakfast were terrible. The pillows were not very comfortable.
Partner
8/10
Excellent
01 Mar 2026
Dustin
Very friendly and helpful staff. Clean room and great breakfast with a super nice, attentive breakfast staff.
Self
2/10
Poor
27 Feb 2026
Debbie
I stay there a lot and I bring a lot of others with me. The old manager and staff were friendlier and very accommodating . They charge you extra for everything they didn’t do that before . Family of 3 and the manager said it was more then the advertised price, no housekeeping on weekends, and we added days on our trip and he charged us extra to stay in the room we were already in! Never had this happened before! Very disappointing ! Also said people could smoke marijuana on the property! Vs I’m allergic and woolen blow it in my kids face!! They got a contact high. Different types of clientele are staying there now. Because they can smoke the marijuana and you can smell it in the rooms.
Friends_and_family Family
4/10
Poor
27 Feb 2026
Aron
The staff was difficult to work with. Wouldn’t accommodate a change in plans with not needing a room for a four days that we prepaid and crediting us. So room went vacant and we still paid. Was going to charge us $500 to make the change. Disappointing since we were hoping to find a hotel to use every month for the year. They lost a lot of repeat revenue not working with us.
Self
10/10
Exceptional
26 Feb 2026
Russell
Hotel was clean and very well kept. Seemed new !
Staff extremely welcoming. Will definately stay again when in the area.
10/10
Exceptional
23 Feb 2026
DARAN
Very professional amenities were very nice thumbs up.
Self
2/10
Poor
21 Feb 2026
Matthew
I have stayed here several times witnessing the front desk guy literally pop off on guests. Never thinking I would have to experience it. Until today...
Self
2/10
Poor
21 Feb 2026
Matthew
Don't! Just don't.
Self
4/10
Poor
16 Feb 2026
Barbara
Room and amenities were comparable to a dorm. With outlets not working no remote for one of the tv’s, some light worked some didn’t. They gave us another remote that didn’t work. No soap shampoo and conditioner, only 2 towels for a 3 night stay for 2 people. The list goes on.
Friends_and_family Family
8/10
Excellent
16 Feb 2026
Mohammed
Everything was excelllent but the pool and jacuzzi water were dirty
6/10
Pleasant
15 Feb 2026
Donovan
Staff started off kind of rude but ill assume it was the pressure of the day. Was told originally check in was at 3 and then when i got there they told me check in was at 4. The tubs are stained with dirt. Is what its for the price i guess
Leisure Partner
8/10
Excellent
14 Feb 2026
Ralph
The room was great! The only thing i can complain about is the $100 deposit needed for check-in.
10/10
Exceptional
10 Feb 2026
Wanda
The room was very clean. Desk staff were very helpful and the lady working the breakfast area kept t it very clean and well stocked
Leisure Family_with_children
10/10
Exceptional
09 Feb 2026
Robert
Great
6/10
Pleasant
09 Feb 2026
Philip
Room was good, but Wi-Fi was horrible.
Leisure Family
8/10
Excellent
08 Feb 2026
Ollie
It was a clean place & the staff took care of our amenities right away of anything we needed. We loved the heated pool & had a great breakfast. & They also kept the coffee filed to drink & fresh with all condiments
Leisure Family
10/10
Exceptional
04 Feb 2026
Kwaku
Good value
10/10
Exceptional
02 Feb 2026
danielle
Room was spotless
Friends_and_family Family
8/10
Excellent
01 Feb 2026
Valisha
The staff was friendly. They answered questions and provided towels upon request with no resistance.
Leisure Family
6/10
Pleasant
26 Jan 2026
Brian and Samantha
The pool was green and looked dirty so we did not swim. The bedding was clean and comfortable. The floors could have been cleaned better and the furniture showed a lot of wear. The cabinet doors were falling off. Overall it was fine for the price but we will not stay here again.
Leisure Family
2/10
Poor
26 Jan 2026
Joseph
The bathtub was dirty and the ice box was broke. The manger was rude . I stay there multiple of times over the years and never had no issues.

Leisure Family
10/10
Exceptional
25 Jan 2026
Harold
Room was clean. Great customer service. Pool was heated. Great breakfast.
Friends_and_family Family
10/10
Exceptional
25 Jan 2026
Jordon
The room was very clean, the pool was amazing, the staff was super kind, and the breakfast was delicious.
Leisure Family_with_children
10/10
Exceptional
25 Jan 2026
Patricia
Very pleasant and friendly staff! Room is nice and clean 👍
Leisure Family
4/10
Poor
25 Jan 2026
Tasha
Broken things in the room , very dirty , breakfast was scarce and cold
Leisure Family_with_children
10/10
Exceptional
23 Jan 2026
Samuel
It was an enjoyable stay.
8/10
Excellent
20 Jan 2026
Rigel
Clean room with good space. The facilities are not new but they have been remodeled and still some areas are in that process, perhaps some details need to be taken care of. The customer service was normal, nothing outstanding. I found this hotel with a promotional price, for that cost I believe it worth it, however, at a full price there are definitely better options.
Business Partner

Location & surroundings

Country Inn & Suites by Radisson, Novi, MI
21625 Haggerty Road, Novi, United States

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Country Inn & Suites by Radisson, Novi, MI

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