Name: Residence Inn Detroit Livonia
Address: 17250 Fox Dr, Livonia, 48152, US

4/10

Poor

18 Jul 2026

Robert

Property needsa complete refurbishment. Broken elevators and AC. Well worn interior spaces. Breakfast was nothing special

Family

4/10

Poor

16 Jul 2026

Phani

The hotel and room doesn't look like the way it is presented in the pictures. The property looks old and the room lighting is dull.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Maria

Room was clean and as described… property was busy but was quiet. Will book again

Family_with_children

10/10

Exceptional

21 Jun 2026

Laetitia Evangelina

frinedly

10/10

Exceptional

19 Jun 2026

Kevin

Great stay with some of the nicest and most helpful staff I have experienced at a hotel.

4/10

Poor

18 Jun 2026

Ray

Location was good. Property inside and out needed a cleaning. Curtains were slashed. One of the light shades was slashed. All lamp shades should have been replaced/beat up. Floor felt dirty. AC didn’t work. Was told all the units need to be replaced. AC had frozen up. Day 3 got the AC to work.

Staff was friendly and helpful but Marriott should not own this property. Will not return. And not sure I’ll ever stay in a Marriott Residence Inn again.

Self

8/10

Excellent

16 Jun 2026

Peggy

Property is a bit tired. But the room with a bedroom and kitchenette was very comfortable. And the price was right. I would stay again.

Partner

10/10

Exceptional

15 Jun 2026

Portia

Well kept property and amenities. Breakfast was great

Friends_and_family Family

10/10

Exceptional

04 May 2026

Misty

It was a nice place to stay I had no issues

Family_with_children

10/10

Exceptional

02 May 2026

Sharayah

Aretha went above and beyond making me and my parents comfortable, she upgraded our room so that I could have a private space to deal with the stress of my husbands heart surgery. The breakfast was also very good. I especially liked the different options for yogurt and granola and the egg sandwhiches.

2/10

Poor

02 May 2026

Robert

Had to exchange linen filthy carpet and smelled terrible in the hallway like dogs

Self

10/10

Exceptional

27 Apr 2026

Kevin

The Staff was amazing, breakfast was good, my son loves the waffles. The facility just needs a little refresh.

Family_with_children

2/10

Poor

26 Apr 2026

Felicia

Nothing

Family_with_children

4/10

Poor

11 Apr 2026

Karen

Very dated, not what I expected from a Marriott property. Breakfast not till 6:30 which included coffee house keeping staff was nice desk clerk less than impressive. I would not recommend a stay.

10/10

Exceptional

02 Apr 2026

Ernette

The breakfast was good. Rooms were clean, staff is great.

Partner

8/10

Excellent

29 Mar 2026

Verified traveler

Pleasant staff. Spacious room but worn and outdated. No WiFi unless you subscribe to Marriott Rewards Program and you are charged for parking.

Self

8/10

Excellent

24 Mar 2026

Keli

Nothing to add. Decent for the price.

Friends

6/10

Pleasant

01 Mar 2026

Artesha

Staff was very nice and courteous, the room had dead bugs in and need ti be cleaned better

10/10

Exceptional

22 Feb 2026

Adeyemi

Enjoyed the staff, Angel left us a note from housekeeping keeping us informed. Appreciate the extra touch. Blessings 🙏

6/10

Pleasant

25 Jan 2026

Kristin

We stayed here because it was very close to a travel sports venue, and it was fine. Good hot breakfast items, room was clean although a bit dated, beds were not super comfortable but fine. Pullout couch was clean although not very comfortable. Would I book it again? Possibly.

10/10

Exceptional

09 Jan 2026

Arianna

Yes

10/10

Exceptional

05 Jan 2026

Jay Paul

Clean and nice room. Staff very helpful.

Leisure Family

10/10

Exceptional

04 Jan 2026

Lisa

Everything was wonderful. Thanks for the stay

Friends_and_family Family

6/10

Pleasant

25 Nov 2025

Ramona

Room needs remodeling. Curtains torn, mattress lumpy and no support. staff was courteous and friendly

4/10

Poor

09 Nov 2025

Shannon

The room was very neglected! The curtains were torn, the carpet was ripped, molding was coming off as was a towel bar and soap pulled her in the bathroom. The furniture was old, dirty/stained. Sofa couch bed was ancient with Springs practically poking through the mattress was filthy. Surfaces appeared clean but there was quite a bit of dust behind every piece of furniture and on the lights. The staff was really nice though.

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

rhonda

The room was clean and my husband and I experienced great customer service. Thank you.

Partner

2/10

Poor

13 Oct 2025

Sarah

The hotel looked like it got a remodel but very poorly. Paint splattered on light fixtures, poor paint in rooms. Dirty walls. The whole hotel looked rundown. One of the outside doors didn’t even latch (it’s supposed to lock and only open with a keycard). Our hotel room door didn’t latch and lock properly and was crooked so you could see into the hallway.

Leisure Family

4/10

Poor

01 Oct 2025

Lori

This place was very conveniently located to everything I needed. That being said it was not very clean or quiet. Sometimes I could smell pot smoke in the hallways. One time in six days someone dropped off two washcloths and one bath towel. The toilet also leaks around the bottom. The staff seemed very accommodating.
Although when I checked in no mention of breakfast.

Leisure Self

10/10

Exceptional

16 Sep 2025

Christian

Simple check in, plenty of things to do - great location

Business Self

4/10

Poor

04 Sep 2025

Randy

Floor near bed soaking wet...refrigerator dented..

4/10

Poor

18 Aug 2025

Fahren

Its ok

The hotel looks a bit worn down and unkept. It was standard cleanliness. Some things were broken. I didnt stay in the room. It just wast to my standard. But younget what you pay for.

Self

6/10

Pleasant

09 Aug 2025

Kimberly

Loved the set up but the rooms need updating! The mattress felt like cardboard with springs! It’s extended stay and apparently a family overhead allows the kids to run and jump all night! The staff was extremely nice but would not stay at this property

Leisure Friends

6/10

Pleasant

28 Jul 2025

Angelo

Pyyiufd

8/10

Excellent

28 Jul 2025

Tonya

This property was clean, but it needs renovations made to the rooms.

Leisure Family_with_children

8/10

Excellent

06 Jul 2025

Jaquetta

Very nice area, quiet, conveniently close to the freeway. Only issue was the washing machine charger wasn't working properly, I ended up having to pay quarters, and a few hours later it still charged my credit card (twice). So I ended up paying 3x's the amount for my laundry. And the only other thing, by day 3 our room begin to have a strong marijuana smell. We don't smoke the stuff, so I let them know at the front desk.
I like the Residence Inn hotels though, the rooms a spacious & it's family friendly.

Leisure Family

10/10

Exceptional

22 Jun 2025

niaweika

I loved the little kitchenette and the full sized fridge was a huge plus

Leisure Partner

2/10

Poor

22 Jun 2025

Candace

We found the conditions of the hotel were completely unacceptable and far below Marriott standards. Due to the limited availability in the area, I had no reasonable choice but to stay there.

Here’s what I experienced during my stay:
• No central air, only loud portable AC units that couldn’t be turned up due to excessive condensation
• Electrical outlets throughout the room did not work, which was a serious issue as both my friend and I had to work remotely
• Broken window shades, damaged lamp shades, and a kitchen in poor condition
• The hotel’s entrance door to the side we were staying on didn’t latch properly, creating a security concern
• Shower was not properly cleaned, with hair on the wall and dirt residue on the soap dispensers
• Hallways and common areas were filthy, and the overall property was poorly maintained
• Room was visibly dirty, requiring me to purchase cleaning supplies and cover the couch with a sheet

Never again!

Business_and_leisure Friends

10/10

Exceptional

18 Jun 2025

Genevieve

The staff was absolutely wonderful from the girls at the front to the custodians. The only complaint I have is the state of the room, needs updates. Light fixtures were cracked, tracks were rusted, sinks clogged, grease stains on the wallpaper. For that area of Livonia, you would expect it to be updated.

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Stacy

Very nice and quiet.

Business_and_leisure Family

6/10

Pleasant

08 Jun 2025

Corinne

Clean. Air conditioning did not work and my room had a window unit. Room never got cooler than 78.

10/10

Exceptional

12 May 2025

DeLisa

It was a nice experience staff was friendly

Leisure Partner

6/10

Pleasant

21 Apr 2025

David

The area surrounding the property was the main attraction. The staff is friendly and professional. Also the breakfast was a good spread and presented well. This property had the potential to be great and you can tell it must have when it first opened. Now this property is old and needs a renovation. All the hallway walls and carpet are destroyed. It’s not a huge deal, but it’s not inviting and makes it look really run down. You can feel the springs in the bed when you lay down, and the walls and ceilings are dirty and you can tell they are not wiped down ever. Additionally loose floor tile and a shower curtain in one bathroom hanging on by a thread. We stay in the area often and until they undergo a refresh, there are better options available.

Leisure Family

8/10

Excellent

18 Apr 2025

Tobin

.

10/10

Exceptional

07 Apr 2025

Shonelle

Customer service

Business Family

6/10

Pleasant

02 Apr 2025

Favienne

All of the drains were clogged and the wall in one room was vibrating and making a god awful noise. I repoted it and no one came.

Leisure Family

8/10

Excellent

25 Mar 2025

Jennifer

So-So Stay

The staff were so welcoming and helpful! I can't say enough good things about every staff member with whom I interacted. The room itself was very confortable and the kitchen well quipped. However, there were pink mildew stains in the drain, which was gross. Also, there were areas of the hotel, such as the hallways, that were very dirty and run-down. There was some sort of vent near door 3 that has no grate and looks like it hasn't been maintained. The parking lot is full of potholes, and the curbs are crumbling. Perhaps worst of all, the downstairs hallway reeked of marijuana, which is unacceptable.

Self

10/10

Exceptional

22 Mar 2025

Venetia

Professional

Leisure

10/10

Exceptional

09 Mar 2025

Heng

Clean

10/10

Exceptional

08 Mar 2025

Susan

The room was clean snd well stocked. Staff were pleasant and helpful.

I did not like that you had to go outside to get to the lobby and breakfast area.

Business_and_leisure Self

10/10

Exceptional

08 Mar 2025

Venetia

Breakfast

Leisure Friends

10/10

Exceptional

05 Mar 2025

Paul

Quiet! Tired of screaming kids in hotels.

10/10

Exceptional

09 Feb 2025

Lewis James

Great Staff!

Leisure Family

10/10

Exceptional

30 Jan 2025

Venetia

Excellent service

8/10

Excellent

01 Jan 2025

Margaret

I had surgery and my daughter and grandson had to stay in room and they were happy with their stay.

Business

8/10

Excellent

17 Dec 2024

Verified traveler

With improved cleaning definitely worth the stay

Overall it’s a nice place. My stay was over a holiday so housekeeping services weren’t offered. Honestly that wasn’t a problem for me however I found trash in my room in several places which I wasn’t happy about because it clearly means prior cleaning was not up to par. A family member also had the same issue in their room. The staff I encountered was very helpful & friendly which is always a plus. The lady who was there for breakfast every morning was very pleasant I loved to see her interact with everyone & smile while working it says a lot. Rooms are very spacious, the bed is comfortable. Rooms didn’t include linen for the pull out bed which is weird and the pull outs had stains that also wasn’t very appealing. With improved cleanliness I would definitely stay again.

Friends_and_family Family

8/10

Excellent

15 Dec 2024

Joi

Very nice

Business Family

8/10

Excellent

09 Dec 2024

Christina

The hotel is tired. The price was great, staff were very friendly. The rooms were clean. Not enough parking was also an issue. This property truly needs a remodel.

Leisure Self

2/10

Poor

09 Dec 2024

Chan

I was completely disappointed in the property. I’m guessing since people live there they don’t really care about visitors. The hallways are not clean they are completely scraped up from the housekeeping carts. The ceilings had holes in the section I was suppose to stay in. The door was propped open with rocks when I attempted to leave to let the front desk know I wasn’t satisfied. I didn’t feel safe at all. I checked out the same night and went to the Sheraton in Novi where things are better cared for. I will never stay at a residence inn again

Business Self

10/10

Exceptional

07 Dec 2024

Rachel

The people were friendly, but the property was dated.

Business Self

2/10

Poor

29 Nov 2024

Kevin

Promising things that they couldn’t provide

Business_and_leisure Family

8/10

Excellent

10 Nov 2024

Herr

Room was clean. Breakfast was good.

Leisure Family

6/10

Pleasant

23 Oct 2024

chifei

somebody host.a.paty next to my room all night

Business_and_leisure Friends

6/10

Pleasant

13 Oct 2024

john

The rooms are nice n quiet.

6/10

Pleasant

07 Oct 2024

Matthew

Not the best

Hallway walls were scrapped. Bathroom shower had mold on shower curtain. The whole hotel seemed run down.

Partner

10/10

Exceptional

05 Oct 2024

Verified traveler

Great

Partner

6/10

Pleasant

28 Sep 2024

chifei

Someone host a party at the room, very loud and noisy.

Leisure Friends

8/10

Excellent

17 Sep 2024

Daniel R

My room was clean. Everything is close by - excellent location.

Self

4/10

Poor

09 Sep 2024

steven

Not enough towels

Leisure Family

6/10

Pleasant

02 Sep 2024

Russell

Difficult checking in. Halls dirty

10/10

Exceptional

01 Sep 2024

Asia

Good stay. Good price and very nice. Breakfast was only ok

2/10

Poor

28 Aug 2024

Marvin

The power went out and no refund hot and dirty

4/10

Poor

26 Aug 2024

Victor

The room and hallways were quite dirty. I had to wipe down the kitchen and bathroom floors before walking on them. The room and hallways smelled bad.

6/10

Pleasant

24 Aug 2024

Saad

Big rooms. Breakfast could be improved.

Business_and_leisure Family_with_children

10/10

Exceptional

19 Aug 2024

Jasmine

We stayed for three nights and had a great stay!! There’s plenty of shopping and restaurants near by and parking was so easy. The staff was also very nice. We will be staying here again…

4/10

Poor

18 Aug 2024

Tannis

Disgusting rooms. No response from those in charge.

Family

8/10

Excellent

06 Aug 2024

Tianasha

It was comfortable

Business_and_leisure

10/10

Exceptional

03 Aug 2024

Tianasha

It was comfortable

Business_and_leisure

2/10

Poor

21 Jul 2024

Monique

Nasty hotels accommodation

Upon checking in the sheets were not changed and was full of her. When asked for 2 sets of sheets they only had 1 set and housekeeping never brought up the other set. The shampoo, body wash containers were empty, thats how I knew the rooms where not checked or cleaned before they booked a stay for another party. The couches were stained very badly. The bathroom was nasty as well. This is why when I travel i make sure to have disinfectant spray, cleaning supplies whenever we check into a hotel and always ask for fresh sheets, blankets

Friends_and_family Family

10/10

Exceptional

20 Jul 2024

Anthony

The staff was the kindest and most professional I have ever seen in all my years of travel. I would recommend this hotel to everyone.

Friends_and_family Family

6/10

Pleasant

08 Jul 2024

Stephanie

Hotel in need of updating. The bed creaked loudly every time you moved in the bed. Ice maker did not work. Though we reserved the room for three people we had to call for sheets and towels for third person. The man who brought them was annoyed and had to go back for a pillow. The sheets were wet because he walked through the rain.

2/10

Poor

05 Jul 2024

Mark

I will never stay in a residence inn again.

Leisure Family

2/10

Poor

24 Jun 2024

Olajuan

I booked rooms on multiple occasions and they’re never cleaned properly there was once a bag of beer cans in the closet, and on the sides, under the beds as well as the sofa couch has had cookies, glass bowls, chips, etc I won’t be booking at any location again because each time I went it was a different location but same result except for the first time I ever booked with them.

Leisure Family

6/10

Pleasant

22 Jun 2024

Cheryl

First room was over 90 degrees, 2nd room we were given was over 80 degrees. Third one was good but had three noisy portable ACunits keeping it cool. Could not bath - water was tepid at best. Staff was great and did what they could but with such aging facilities they have a very hard job. Housekeeping was very limited. Once every two days for towel and toilet paper replacement only. They only emptied one of the two overflowing trash containers. Very spacious rooms,

Leisure Family_with_children

4/10

Poor

14 Jun 2024

Takashi

What I did not like:
1. No hot water for 10 days out of 13 days stay!!!
2. Stinky pillow
3. Missing utilities: no pans, no spoons, no hair dryer, no can opener.
4. One of the receptionists in a night was rude and helpless.
5. Old sofa.
6. Bad reception of TV on all channels...this should have been #2...reported however no response and could get no repair...

Business Self

8/10

Excellent

09 Jun 2024

Lou

Helped at every turn!

8/10

Excellent

09 Jun 2024

Lou

The staff was very considerate of our circumstances and worked with us in a reasonable way to extend our stay.
ALL the staff from Front Desk to Housekeeping went out of their way!

Business_and_leisure Family

6/10

Pleasant

06 Jun 2024

Julie

There was no extra bedding for pull-out sofa. Had to go to front desk to request it. Air was broken so the temperature in the room reached 79 degrees overnight

Business

6/10

Pleasant

28 May 2024

Verified traveler

Avoid it if you can

The first night at this hotel was awful! The air didn't work in our room, there was a dirty used bar of soap in my shower, the tv didn't work, the couch was old and hard to sit on. We were moved to another room the next day. Kayla, at the front desk was always pleasant. The housekeeping staff does not do a good job. We had to ask for them to come every time we needed service instead of them coming on their own. The would run out of things like towels and toilet paper! There's bad organization going on at all levels at this hotel. The coffee maker broke, they ran out of milk one day and water the next. There was always something wrong.

Friends_and_family Family

6/10

Pleasant

20 May 2024

Rick

No the best but okay if u need a bed

Needs major updating, cleaning and remodel.

No towels in room, dirty hallways, can use a remodel or more cleaning and touch ups

Business

10/10

Exceptional

13 May 2024

Carrie

Front desk was amazing. Very accommodating will stay again. Very happy with everything

4/10

Poor

02 May 2024

Jaime

The worst Marriot chain I’ve seen to date. Not clean, no gym and laundry room didn’t work. I’m never stay there again

4/10

Poor

29 Apr 2024

Roger

Very outdated. Needs new furniture, office computer, etc

2/10

Poor

25 Apr 2024

Hattie

My husband and I was in our room and another couple came in on us while I was naked and he was in his pajamas. We were charged for two rooms but only used one. had to go back and forth with an employee as if I was lying. When we First arrive there was a large barking dog across the hall from us in another room. We put up with the noice the whole weekend. The sofa had stains on it.

Business_and_leisure Family_with_children

8/10

Excellent

16 Apr 2024

Marianne Lee

Had a good stay would recommend

Leisure

2/10

Poor

15 Apr 2024

Phillip

They checked us into an occupied room where we disturbed a man in his pajamas named Mac. The floors in the hallways were quite dirty. Bad vibes all around.

Partner

10/10

Exceptional

06 Apr 2024

Robin

It took us 30 minutes to get hot water. Property compensated us for the issue.

Leisure Friends

10/10

Exceptional

03 Apr 2024

rhonda

Custom Service.