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Residence Inn Detroit Novi

Detroit - MI · United States

27477 Cabaret DrView location

8.8/10Excellent493 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition9.0/109.0
Location9.2/109.2
Neighborhood9.2/109.2
Value8.0/108.0
Amenities8.8/108.8
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Detroit Novi

Enjoy this hotel's recreational amenities, including an indoor pool and a 24-hour fitness center. Additional features include complimentary Wi-Fi, gift shops, and a lobby fireplace. The snack bar/deli offers convenient dining options. Start your day with a complimentary buffet breakfast served from 6:30 AM to 9:30 AM.

The hotel also provides a 24-hour business center, express check-out, and dry cleaning/laundry services. Self-parking is available for a fee. The 107 individually furnished guest rooms feature kitchens equipped with full-sized refrigerators/freezers, stovetops, microwaves, and desks. Each room offers a 32-inch flat-screen TV with satellite programming and complimentary Wi-Fi.

Local attractions include Putting Edge Novi, JD Racing Indoor Karting, and Twelve Mile Crossing at Fountain Walk, all within a short distance. The nearest airports are Pontiac (PTK), Detroit Metropolitan Wayne County (DTW), and Ann Arbor (ARB).

Read more about this hotelShow less

Located in Novi, Residence Inn by Marriott Detroit Novi is in the entertainment district, within a 5-minute drive of Twelve Oaks Mall and Paradise Park. This hotel is 3.1 mi (5 km) from Vibe Credit Union Showplace and 3.5 mi (5.6 km) from Novi Ice Arena.

Make yourself at home in one of the 107 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No alcohol served onsite LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 50.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Alcohol is not served at this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    21
  • Optional fees
    • Self parking fee: USD 5.00 per day
    • Pet fee: USD 100 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Putting Edge Novi 0.4 km / 0.2 mi
JDKarting 0.5 km / 0.3 mi
Lucky Strike Novi 0.5 km / 0.3 mi
Twelve Mile Crossing at Fountain Walk 0.6 km / 0.4 mi
West Oaks 1.1 km / 0.7 mi
Twelve Oaks Mall 1.5 km / 0.9 mi
Novi Oaks Golf & Sport Center 2.3 km / 1.4 mi
Sakura Novi 3.1 km / 1.9 mi
Walled Lake 3.5 km / 2.2 mi
Paradise Park 4.2 km / 2.6 mi
Ascension Providence Hospital 4.4 km / 2.7 mi
Vibe Credit Union Showplace 4.6 km / 2.9 mi
Suburban Collection Showplace 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2003
  • Total number of rooms: 107
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 42 more facilities & services
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
  • Laundry service
  • Babysitting service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Fireplace
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Newspapers
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • BarExtra charge
  • Restaurant
  • Poolside snack barExtra charge
  • Indoor freshwater pool
  • Sun loungers
  • TV lounge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Fitness
  • Basketball
  • Volleyball
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 53 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable7 photos

    Residence Inn Detroit Novi

    STUDIO QUEEN SIZE BED

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    53 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Room amenities

    • Toaster
    • Wake-up service
    • Pay movies
    • Video games console
    • Toiletries
    • Desk
    • Bathrobes
    • Satellite TV
    • Cable TV
    • Living room
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Minibar
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Dishwasher

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Residence Inn Detroit Novi

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Residence Inn Detroit Novi

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 54 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable6 photos

    Residence Inn Detroit Novi

    SUITE QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    54 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Wake-up service
    • Video games console
    • Toiletries
    • Desk
    • Bathrobes
    • Toaster
    • Dishwasher
    • Cable TV
    • Satellite TV
    • Pay movies
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Minibar
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Living room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Residence Inn Detroit Novi

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Residence Inn Detroit Novi

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Residence Inn Detroit Novi

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Residence Inn Detroit Novi

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Residence Inn Detroit Novi

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Residence Inn Detroit Novi

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Detroit Novi

8.8
Excellent
493 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
9.2 /10
Neighborhood
9.2 /10
Value
8.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
17 Jul 2026
Topcue
Everything was great! Good breakfast and the staff was extremely helpful. 24 hour coffee is always a plus too!
Family_with_children
6/10
Pleasant
14 Jul 2026
David
The bed was very comfortable. However, the kitchen was a disaster. You have a double burner with no exhaust fan. And an alarm system is so sensitive. It doesn’t take hardly any smoke from the unvented stove to trigger it. And then it doesn’t turn off for hours. It took about 10 minutes to get hot water at the sink.
When I went to the front desk, they said the reason I didn’t have a vent was cause I was on the first floor, which is asinine. The manager tried to tell me that it was because there were floors above me. Well, every floor has floor above them except for the top floor. No excuse for not having a vent.
Business
10/10
Exceptional
12 Jul 2026
Carey
Highly recommend! Clean and comfortable, the rooms were just what we needed. Ms. Carey was particularly helpful, but the entire staff went out of their way to make our stay great.
Friends_and_family Family
8/10
Excellent
06 Jul 2026
DJnetta
Overall, a great stay. Besides waiting over 10 minutes for a staff member to purchase snacks, it was good. Rooms clean and spacious.
Partner
10/10
Exceptional
03 Jul 2026
Diana
All great
Friends
10/10
Exceptional
21 Jun 2026
elizabeth
Great space in the rooms and we enjoyed the outdoor area as well! Really good location...lots of restsurants/shopping nearby.
Friends_and_family Family
10/10
Exceptional
12 Jun 2026
Golestan
Friendly staff
Partner
6/10
Pleasant
03 Jun 2026
Russell
Property is run down, poor quality and variety breakfasts, it is not a credit to the Residence Inn or Marriot brand.
Family
10/10
Exceptional
25 May 2026
Jessica
The pool area was amazing. There was someone always making sure it was clean. Breakfast was good and the room was clean and spacious.
Family_with_children
10/10
Exceptional
25 May 2026
David
I always booked this room when I’m going to a Detroit venue good price good room good staff
Partner
10/10
Exceptional
18 May 2026
Sabrina
Having a kitchen is nice
Partner
10/10
Exceptional
04 May 2026
Mariellyn
Great breakfast! Really nice room if a bit lacking in space. Pool was chilly.
Friends_and_family Family
8/10
Excellent
02 May 2026
Guadalou
Good breakfast, friendly staff
Family
10/10
Exceptional
30 Apr 2026
KiRah
My niece and nephew and I had a great time! Will return again!
Family
8/10
Excellent
25 Apr 2026
immanuel
recently stayed at your residence inn property for four nights and requested housekeeping service during my stay. Unfortunately, despite making this request, no action was taken.

I also raised this issue with a different front desk staff member after noticing that my initial request had not been fulfilled. However, the matter still was not addressed.

This lack of follow-through was disappointing and did not meet the level of service I expected. I would appreciate it if could look into what happened and advise how you plan to address this situation.

Thank you for your attention
Self
10/10
Exceptional
07 Apr 2026
Cassandra
I really enjoyed my stay at residence inn in Novi. I love that the pool open so early. The temperature was just right not to cold like most hotel pools can be. My room was just the right size for me. I felt that I was close enough to most things and getting around. The staff that I came in contact with were very pleasant.
Self
10/10
Exceptional
29 Mar 2026
Sakina
We enjoyed our staycation. Centrally located to many eating and shopping options.
Family_with_children
10/10
Exceptional
28 Mar 2026
Vicky
yes
Friends_and_family Family
10/10
Exceptional
21 Mar 2026
Donna
Yes they allow pets ..the kitchen was well equipped..The staff was very friendly
Family_with_children
10/10
Exceptional
23 Feb 2026
Vincent
Respectful clean and comfortable
10/10
Exceptional
20 Feb 2026
Jessica
Amazing breakfast 😋 amazing staff
10/10
Exceptional
15 Feb 2026
Valencia
Room was clean. Stay was quiet. Very impressed
Self
10/10
Exceptional
12 Feb 2026
Diana
Everything was great
10/10
Exceptional
08 Feb 2026
daisuke
It was good to serve Japanese rice on breakfast.
10/10
Exceptional
04 Feb 2026
talisha
Room was clean and not 1 single bug!
Business Self
10/10
Exceptional
24 Jan 2026
Brianne
Couldn’t ask for a better room
Friends_and_family Family
10/10
Exceptional
20 Jan 2026
Larry
Room was clean.
Breakfast was awesome.
Everything worked perfectly.
Customer service was amazing!
It looked just like the Marriot Bon Voy commercial.
Leisure Partner
8/10
Excellent
20 Jan 2026
Ryan
only issue I had was the $6 a day to charge to park
Leisure Partner
6/10
Pleasant
11 Jan 2026
Anthony
Yes the breakfast was fresh staff was good
Partner
10/10
Exceptional
06 Jan 2026
Adrienne
The rooms were spacious clean had all the basic needs for our stay
Friends_and_family Family
8/10
Excellent
02 Jan 2026
Kevyn
Everything was fine
Friends_and_family Family
10/10
Exceptional
31 Dec 2025
Zoey
Great place to stay. Very clean and helpful staff.
Business_and_leisure Friends
8/10
Excellent
29 Dec 2025
Angela
We loved our room. The fridge worked great and we could heat up water for tea. Had a good time at the pool (so warm!) and the girls used the workout room. All staff members were friendly. Only let down was the breakfast, but there were ample choices. I should have had the oatmeal...lots of topping options.
Leisure Family
10/10
Exceptional
27 Dec 2025
Breyaira
Great place
10/10
Exceptional
16 Nov 2025
David
Nice
10/10
Exceptional
02 Oct 2025
Ariana
This was one of the best hotels I’ve ever stayed in! Perfect hotel, clean, quiet, big room, nice window views of trees from the top floor. Close to so many coffee shops, a mall, convenience stores etc. Me and a friend took a girls trip and shared the room, it was wonderful! Definitely recommend.
Friends_and_family Friends
10/10
Exceptional
28 Sep 2025
Anthony
Great place to stay. Wonderful staff. Only reason for 4/5 stars for property condition is for chips in tub. Otherwise a clean and comfortable place with a very good breakfast too.
Leisure Partner
10/10
Exceptional
27 Aug 2025
Willie

Novi Residence Inn

This hotel is within walking distance to tons of entertainment. The facility is very clean and never disappoints with their hospitality. Has a modest pool and charming seating area right outside of the pool. Perfect for family gatherings. Fire pit and grill included in the seating area.
Friends_and_family Family
10/10
Exceptional
26 Aug 2025
Brandon
Great Stay! Nice rooms and great location
8/10
Excellent
19 Aug 2025
Amber

Novi Stay

The room was great! My two boys and I had plenty of room. We stayed for a bridal shower for a friend and I would definitely stay again! My only complaint is that I didn’t know they charge you for daily parking - which I find strange considering the parking lot was never full and there were plenty of parking spaces. Other than that, great stay!
Friends_and_family Family
10/10
Exceptional
19 Aug 2025
Rochelle
Nice hotel
Leisure Family
10/10
Exceptional
18 Aug 2025
Sixtina
Britt and Shana went above and beyond to welcome us. They deserve a raise!
Leisure Family
8/10
Excellent
15 Aug 2025
Terrance
What I liked the most about the property is the location and the places of businesses around it. It's a place to go that's very chill and relaxing. I loved how the room had a kitchen area and a bedroom with a private shower. Most importantly, the privacy was elite. I plan on coming back in the near future.
Leisure Partner
10/10
Exceptional
28 Jul 2025
Rory
This is a Very Clean Hotel, Quite and Close to Numerous Shops and Restaurants. I recommend and will stay again!
8/10
Excellent
23 Jul 2025
Pamela
Staff friendly and attentive, including housekeeping! Nice outdoor space with fire and grills. Room/suite layout was different than other Residence Inns we've stayed at. The breakfast was
10/10
Exceptional
14 Jul 2025
Rae
The proximity to the locations we were visiting were fantastic, and the hotel staff gave us our privacy when we needed it, which was much appreciated.
Leisure Friends
10/10
Exceptional
19 Jun 2025
Rochelle
The staff was great. Toom was CLEAN and so comfortable
Business
10/10
Exceptional
03 Jun 2025
Zhigang
The room is very spacious.
10/10
Exceptional
03 Jun 2025
Charles
Great
Partner
10/10
Exceptional
19 May 2025
Steve
Great location! Amazing price and great area!
Leisure Self
10/10
Exceptional
15 May 2025
Chad
Great hotel! Clean and quiet. Pleasant staff. The one bedroom suite is a great space!
Leisure Family
10/10
Exceptional
27 Mar 2025
Jason
Quick getaway
Leisure Family
8/10
Excellent
26 Mar 2025
Sean
Great experience
10/10
Exceptional
17 Mar 2025
Samantha
The room was really nice. The staff was great and the area was quiet and safe. I would stay there again.
Leisure Family
4/10
Poor
10 Mar 2025
phillip
I generally don’t review, but a few things were simple accommodations that ended up being “upsale” opportunities for the property.
-$6 per a day to park your car.
-$20 fee to check in early at noon; would not extend checkout time. (It was a Monday korning- shouldn’t have been an issue)
-Breakfast was slop.
-overall customer service was off putting.

Pretty clean, but would choose a different location next time.
-
Business Self
8/10
Excellent
03 Mar 2025
Vanessa
Stay was fine but did not appreciate the nickel and diming that happened when they told us there was a $6 parking fee. Literally a suburban parking lot with plenty of spaces but it’s “corporate policy”. Find a better way to treat your guests.
10/10
Exceptional
24 Feb 2025
Rebecca
Clean, quiet roomp
Partner
10/10
Exceptional
17 Feb 2025
Daniel
Quiet and clean.
Leisure Family_with_children
10/10
Exceptional
16 Feb 2025
Trisha Lee
Really clean, super staff friendly and out of their way helpful!
Leisure
10/10
Exceptional
03 Feb 2025
Brianne

Great stay

Convenient location. Easy check. Friendly and helpful staff. Clean
Friends_and_family Friends
6/10
Pleasant
26 Jan 2025
Renae

Not great

late at night the fire alarm cap chirping. The front desk lady came to try to fix it and after a long period of fixing it realize the reason it was chirping was the former guest had placed a Band-Aid over the stop button. I am assuming that former gas could smoke. Not sure why the room was not inspected, but this was really frustrating as we got to bed incredibly late, trying to fix it. On top of that, the vent above the stove did not work nor did the light above the stove. They were a lot of things that did not work.
Friends_and_family Family
10/10
Exceptional
26 Jan 2025
Tia
They should change their breakfast up daily, we had the same thing back to back for breakfast. That was disappointing, location and parking was easy and lots of shops near by walking distance from the mall too.
Leisure Pet
10/10
Exceptional
26 Jan 2025
Philip
Rooms are very nice
Business Family
10/10
Exceptional
24 Jan 2025
PETER
Nice suites, clean. Good location
Business Self
10/10
Exceptional
03 Jan 2025
Tae

Best INN in town

Our stay is always amazing. We try to make it a routine just to get a relaxing breakaway from the children at home. My favorite front desk clerk is Shayna. Staff is amazing. Liz is great.
Partner
10/10
Exceptional
20 Dec 2024
XU
Very comfortable to stay
10/10
Exceptional
13 Dec 2024
Stephen Michael
This was like a nice little apartment. A cozy place for a single traveler to stay for a few days. Plenty of shopping and restaurants in the immediate area, yet the rooms (especially in the back) are very quiet.
Business Self
10/10
Exceptional
30 Nov 2024
Randy

Great

Great
Friends_and_family Family
6/10
Pleasant
29 Nov 2024
Verified traveler

Water shut-off / paying for parking

The stay was mostly good, however 1 day there was a water shut-off from 10am-2pm, which disturbed our morning plans. We were given notice not by the front desk, but on a note slipped under the door the evening we checked in for the next morning, less than 24 hours. We had to wake up 2 hours early to shower and spend 2 hours in a nearby cafe waiting to go begin our plans with family, whom we couldn't meet up with until our scheduled time. We should have been given more notice to amend our plans and possibly choose a new hotel as we checked in the night before and were unable to choose a new hotel once we arrived. Additionally we had to PAY for parking, which we were not told until we checked in.
Friends_and_family Family
10/10
Exceptional
17 Nov 2024
Michaelyn

Wonderful Stay

Exceeded my expectations. Clean and spacious great location for families.
Friends_and_family Family
10/10
Exceptional
13 Nov 2024
Kimie
It was excellent.
Nice morning buffet.
Nice staffs and maids.
Calm and clean. Perfect.
This hotel will be my favorite.
Business
6/10
Pleasant
08 Nov 2024
Vickie
I paid for a 2 bedroom suite with fireplace. Suite did not have a fireplace was told to take it up with Expedia
Leisure Family
10/10
Exceptional
05 Nov 2024
Ednelson
I would definitely come back
Business Self
10/10
Exceptional
30 Oct 2024
Ema
Clean and safe location, newer building and staff are excellent.
Business Partner
10/10
Exceptional
06 Oct 2024
Roland
very clean , very safe.
10/10
Exceptional
29 Sep 2024
Solimar
This property was excellent. Very quiet, easy check in and breakfast was great!
Leisure Family
8/10
Excellent
16 Sep 2024
Eric
Pretty standard modernized room, with separate bedroom and kitchen area. Main bed was quite comfortable, sofa bed was extremely worn out. TVs had various channels including streaming available. Typical free breakfast fare. People were really nice and helpful. Overall, just fine. My biggest negative was that \"hotel cleaner\" smell that so many rooms have.
Partner
10/10
Exceptional
16 Sep 2024
Kendall
The staff was wonderful, the breakfast had more options than most, and the hotel was well maintained and quiet. I would definitely recommend it.
Business_and_leisure Family
8/10
Excellent
23 Aug 2024
Jennifer
Great hotel and rooms. The pool was excellent!
Leisure Family_with_children
10/10
Exceptional
02 Aug 2024
William
Very friendly and helpful. Clean and spacious rooms.
Leisure Family
10/10
Exceptional
29 Jul 2024
David
Very clean nice hotel going to stay frequently thanks.
10/10
Exceptional
07 Jul 2024
Josiah
Room was great and hotel was kept very well. The only issue was the pool was too cold for swimming. Our kids didn’t even want to get into the water because of how cold the water was. Other than that, everything else about this property was excellent.
Leisure Family_with_children
8/10
Excellent
06 Jun 2024
Sriphayvanh
Everything was lovely! Clean, lots of room, great location to lots of food. Staff was super nice and friendly! Free breakfast. My air conditioner didn’t work so they moved me quick to another room. Thank you, will def come back!
Business Self
10/10
Exceptional
31 May 2024
London
I love the fire pit and the convenience of the stove top !!
Business Family_with_children
8/10
Excellent
30 May 2024
Monica

Ants in the room, not in my pants.

This trip we had a pleasant stay. I come here two to three times a year for business. This is the first time we had ants crawling around, coming from the curtains. I reported that, didn't change rooms though. Besides that we caught the Big annual BBQ fair Memorial weekend outside of 12 Oaks mall parking lot right across the hotel.That was wonderful as always. Location is great.
Business
10/10
Exceptional
26 May 2024
reuven
We went with our 2 boys, and everyone had a great time. Family friendly, pet friendly and reallt nice quite area!
Leisure Family_with_children
10/10
Exceptional
23 May 2024
Sheila
Was clean and quit
Leisure Family
10/10
Exceptional
16 May 2024
Brenda
This location was very clean,the breakfast was good. Only complaint the pool was cold. Will stay here any time I’m in Novi. Very friendly and helpful at the front desk!
Friends_and_family Friends
8/10
Excellent
01 May 2024
MING HUANG
In general, it’s a classical Residence Inn style. Living the way just as we staying at home.
10/10
Exceptional
15 Apr 2024
Robert

Clean, comfy and easy

Clean and comfortable with nice suites. Breakfast was good too
Business
10/10
Exceptional
29 Mar 2024
Ernesto
Staff was very friendly and the rooms were spacious.
Leisure Family
6/10
Pleasant
10 Mar 2024
Ciarra
It was close to everything we needed!
Leisure Family_with_children
10/10
Exceptional
06 Mar 2024
Amber

Awesome place to stay

Awesome hotel wonderful service and help. I am dissabled and they made sure i was comfortable and happy. I will definitely be staying here again this summer and fall.
Friends_and_family Family
4/10
Poor
18 Feb 2024
Artesha
Ice maker didnt work, ice machine on 4th floor didnt work, Fireplace in 412 didn't work made a call to Vanessa at the font desk she was extremely rude and hung up on me. The fireplace was one of the amenities I requested and her customer service was unacceptable
Leisure Family
8/10
Excellent
12 Feb 2024
Sarah

Decent

Check-in was a breeze. The front desk personnel were always friendly, greeted us every time we walked by.
Parking is an extra charge which was disappointing to learn. If you dont want to pay the extra fee, you can park across the street or next door in an empty lot. Breakfast was decent both mornings we were there. Kids loved the waffle maker! Only issue was the hot water. It took FOREVER to get the shower water hot and even then it was only warm. Hotel staff said our end of the hotel takes a long time to get hot water and to run all of the taps at the same time to get it hotter faster. Seems like a huge waste of water.
Friends_and_family Family
10/10
Exceptional
30 Jan 2024
Chelsea
Loved the stay very relaxing
10/10
Exceptional
28 Jan 2024
Tia
Great hotel, we honestly liked it beter than our one further into Detroit. The convenience of the shops and mall across the street is nice.
Leisure
10/10
Exceptional
28 Jan 2024
TINA
Family oriented. Breakfast could have been better.
Business_and_leisure Family
10/10
Exceptional
21 Jan 2024
desanee
Nice & clean!
Friends_and_family Family
10/10
Exceptional
19 Jan 2024
PETER
Nice placed to stay, clean and quite, recommended
Business Self

Location & surroundings

Residence Inn Detroit Novi
27477 Cabaret Dr, Novi, United States

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Residence Inn Detroit Novi

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