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Tru By Hilton Novi Detroit

Novi - MI · United States

40255 West 13 MileView location

8.8/10Excellent561 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort9.0/109.0
Condition9.0/109.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru By Hilton Novi Detroit

Twelve Oaks Mall is less than three miles from our hotel. Emagine Theaters, the Zekelman Holocaust Center, the Suburban Collection Showplace, and companies including Kongsberg Automotive and Miles Cooper Standard are within seven miles. Detroit Metro Airport DTW is 30 miles away.

Enjoy our fitness center, free hot breakfast, and complimentary WiFi.

Read more about this hotelShow less

With a stay at Tru By Hilton Novi Detroit in Novi, you'll be within a 10-minute drive of Vibe Credit Union Showplace and Henry Ford Medical Center - Columbus. This hotel is 1.8 mi (2.9 km) from Regal UA Commerce Township and 1.8 mi (3 km) from Walled Lake.

Make yourself at home in one of the 98 guestrooms. Featured amenities include a business center and a 24-hour front desk.

Popular amenities

Dining services
Concierge
Gym
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM

Hotel policies

Professional property host/manager

Important information

  • Special Instructions
    Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Nearby attractions

Regal UA Commerce Township 2.9 km / 1.8 mi
Walled Lake 3 km / 1.9 mi
Twelve Oaks Mall 4.1 km / 2.5 mi
West Oaks 4.7 km / 2.9 mi
JDKarting 4.8 km / 3 mi
Twelve Mile Crossing at Fountain Walk 5.3 km / 3.3 mi
E. V. Mercer Beach 5.4 km / 3.3 mi
Henry Ford West Bloomfield Hospital 6.8 km / 4.2 mi
Sakura Novi 6.8 km / 4.3 mi
Novi Oaks Golf & Sport Center 7 km / 4.4 mi
Suburban Ice-Farmington Hills 7.2 km / 4.5 mi
Heritage Park 7.9 km / 4.9 mi
Paradise Park 7.9 km / 4.9 mi
Vibe Credit Union Showplace 8.3 km / 5.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 97
  • Number of floors (main building): 4
  • Double rooms: 44
  • Suites: 1
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
Show 17 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • NewspapersExtra charge
  • PrinterExtra charge
  • FaxExtra charge
  • CasinoExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 21
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Tru By Hilton Novi Detroit

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    Tru By Hilton Novi Detroit

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Tru By Hilton Novi Detroit

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Tru By Hilton Novi Detroit

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 25 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable6 photos

    Tru By Hilton Novi Detroit

    DOUBLE Accessible KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Mini fridge
    • Bathroom: 1
    • Hairdryer
    • TV
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Tru By Hilton Novi Detroit

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 25 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable9 photos

    Tru By Hilton Novi Detroit

    DOUBLE KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Mini fridge
    • Hairdryer
    • Bathroom: 1
    • Toiletries
    • Desk
    • Cable TV
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 25 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable5 photos

    Tru By Hilton Novi Detroit

    DOUBLE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • TV
    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Mini fridge
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Tru By Hilton Novi Detroit

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Hairdryer
    • Bathroom: 1
    • Ironing set
    • Mini fridge
    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Tru By Hilton Novi Detroit

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 25 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable5 photos

    Tru By Hilton Novi Detroit

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Mini fridge
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV
    • Bathroom: 1
    • Hairdryer
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 25 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable6 photos

    Tru By Hilton Novi Detroit

    DOUBLE Accessible-Two Queen Beds

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Bathroom: 1
    • Individually adjustable air conditioning
    • Ironing set
    • Mini fridge
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru By Hilton Novi Detroit

8.8
Excellent
561 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
21 Jul 2026
David
Good quality rooms and nice big breakfast area. Workout room was nice and big. Staff was ok, professional but a little indifferent. Overall, this was a great value for the price.
Friends_and_family Family
10/10
Exceptional
20 Jul 2026
Joy
I would recommend staying here. Its very clean. Plenty of options to choose from breakfast. The staff is very welcoming and friendly
Friends_and_family Family
10/10
Exceptional
19 Jul 2026
Stephanie
I was fairly new.
10/10
Exceptional
17 Jul 2026
Stephanie
The hotel and our room were very clean. Breakfast offered many choices, staff were all pleasant. We were able to check in an hour early when we arrived which was much appreciated!
Location was also very convenient to multiple restaurants and grocery stores as well as easy freeway access
Partner
8/10
Excellent
16 Jul 2026
Sulaiman
The breakfast did not complement the amount paid for such a hotel standard.
Family_with_children
10/10
Exceptional
12 Jul 2026
Heather
Staff was helpful and we were able to check in a hour early which was nice because we drove 2 hours away and we were tired. Our room was clean with plenty of towels thanks.
Partner
10/10
Exceptional
09 Jul 2026
M
No additional comments
Family_with_children
6/10
Pleasant
09 Jul 2026
Felix
Pretty chill hotel for the most part. Not many restaurants nearby other than near twelve oaks mall. Overall, my stay was nice and quiet. No room services at all (probably should've called the front desk).
Friends_and_family Family
8/10
Excellent
08 Jul 2026
shirley
It’s my second time staying at TRU during my travels to Novi.
It’s clean and conveniently located to where I wanted to be.
Room was clean and bed was comfy.
Wish staff were little more professional.
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Sandra
This hotel is a little off the beaten path but it was clean and the staff was friendly. It was a little hard to get to due to so many roads being under construction. We just needed a place to stay after a wedding. This was comparably priced for the amenities we received.
Partner
8/10
Excellent
03 Jul 2026
Fran
outdated technology for charging.... no closet or drawers for clothes.....but excellent customer seivce..,.. clean and quiet... prepared breakfast...snack bar items for purchase... smoke free
Self
10/10
Exceptional
26 Jun 2026
Bronwyn
Not much
Self
6/10
Pleasant
22 Jun 2026
Rachel
I checked in, received a room and the room keys did not work. Went downstairs and they immediately gave me a new room. The room on the surface was fine, but little things I notice. The small shelf in the shower is falling off, the corners of the room were not cleaned with a rag, the TV remote did not work (but they gave me a new one). The breakfast was good, except they made the pancakes ahead of time and left them sitting where they got cold. It was mostly ok, but not really worth the price they were charging. Overall, a 6/10 rating, could be higher if they paid attention to the details.
Self
10/10
Exceptional
21 Jun 2026
Rino
Very clean and modern hotel
8/10
Excellent
14 Jun 2026
Lana
the first room we checked into, the fridge was leaking on the floor. front desk immediately gave us a different room and some snacks for the trouble. the rooms do not have carpet, so they are a little noisy. especially when the neighbors were having a rowdy good time. the bathroom light fixture only had one side working and the shower door did not close all the way. the shampoo and conditioner supplied smelled amazing! the bed was comfortable.
Partner
10/10
Exceptional
09 Jun 2026
Heather
GREAT LOCATION
Family_with_children
8/10
Excellent
08 Jun 2026
Judith
I have stayed in Tru hotels before and I wasn’t aware you don’t get daily maid service. We stayed 4 nights and they never cleaned the room or made the bed. We were able to get clean towels daily by going to the desk. I was told if we wanted the room cleaned we could ask. The staff was amazing very nice and accommodating. I would stay there again for a short stay.
Family
10/10
Exceptional
08 Jun 2026
Tiffany
Rooms were great, staff were super nice and helpful, and we had an all-around great stay with our toddler!
Family_with_children
10/10
Exceptional
08 Jun 2026
David
Clean and well kept
Partner
8/10
Excellent
07 Jun 2026
Pam
Very comfortable beds, quiet and well maintained . Would stay here again
Partner
10/10
Exceptional
05 Jun 2026
Jakai
I just love how they greet me and my fiancé every time we visit!!! 10/10
10/10
Exceptional
02 Jun 2026
Michael
Front desk person - Christi was great
8/10
Excellent
02 Jun 2026
Shaukat
Room was clean. Easy to park.
Partner
10/10
Exceptional
31 May 2026
Alicia
Clean nice environment
8/10
Excellent
24 May 2026
Christine
Check in and checkout we’re fine, but the staff wasn’t the friendliest. The room was nice, but we checked under the sheets and the mattress was very stained, which grossed us out.
Partner
10/10
Exceptional
18 May 2026
Brock
Have stayed here before and the hotel is always clean and service is always great.
Self
10/10
Exceptional
13 May 2026
Kathleen
Great hotel. 2nd stay there and I couldnt ask for a nicer place. Quick and easy check in. Clean room. Well maintained!
Friends_and_family Friends
10/10
Exceptional
12 May 2026
Admir
Everything was great.
Family_with_children
4/10
Poor
10 May 2026
james edward bennett
Room was clean...stayed for 3 nights..the guest above us stomped all night and we had to call the front desk...nothing changed...would stay again but would request a room on the 4th floor
Family
10/10
Exceptional
10 May 2026
larry keith
We were on the 3rd floor and individuals above us were either jumping around a lot or doing some weird dancing as they were extremely noisy. Breakfast had a nice selection of food but for me being a picky eater I didn't care for the eggs stuffed with cheese. Good location, easy to locate with quick access to anything one would want. Gas, groceries & fast food or restaurants.
Partner
8/10
Excellent
07 May 2026
Andre
Enjoyed breakfast and helpful staff
Friends_and_family Family
10/10
Exceptional
06 May 2026
Angela
What a great place to stay! I was on a road trip, that had to be extended, and this was far better stay than the Hyatt Regency we originally stayed at and much more affordable! This place is clean, the staff was great and everything is well maintained
Family
8/10
Excellent
05 May 2026
kyle
you get what you pay, it's a no-frills hotel for good price,
Family
10/10
Exceptional
24 Apr 2026
Joshua
Great place to stay for business. easy in, easy out. Clean safe, pleasant.
8/10
Excellent
22 Apr 2026
Lyndsey
Booked double queen. When I got there asked if any king available and without hesitation she switched my room for me. So nice! However the room had an issue where the toilet ran all night. And when I woke up there was water all under the fridge Like a puddle and I opened the fridge and there was ice block from the freezer and it was like melting all over. I did let her know when checking out. Overall as always a great stay
Partner
8/10
Excellent
22 Apr 2026
Owen
This trip was for business so it was a good location. Overall the bed was really comfortable and we would stay there again.

Self
10/10
Exceptional
20 Apr 2026
Lisa
Rooms were clean and comfortable. Coffee was available in the lobby all times of day. Fitness center was clean and had a good selection of equipment and cardio machines. Ample parking was available.
Self
10/10
Exceptional
19 Apr 2026
Mary
Great place to stay.
Friends_and_family Family
8/10
Excellent
17 Apr 2026
Thomas
Clean and quiet
Partner
10/10
Exceptional
16 Apr 2026
Armeka
Yes
Friends_and_family Family
10/10
Exceptional
10 Apr 2026
Nicole
Great hotel, clean and rooms are very comfortable. Loved that they have coffee 24/7 and water stations. The commons area is very nice and inviting. There is no pool but there is a small workout room.
Only downside was breakfast… not great.
Family_with_children
2/10
Poor
06 Apr 2026
Arlinda
No clear no clean
Partner
10/10
Exceptional
05 Apr 2026
Kimberly
Clean room and facility. Friendly staff
Self
6/10
Pleasant
05 Apr 2026
Kelsea
It was serviceable, but it wasn’t very clean when we arrived, and they never came in to empty the trash or make the beds the three nights we were there. The walls are also very thin and we could hear the family above us running around and slamming the shower door.
Friends_and_family Family
10/10
Exceptional
03 Apr 2026
Christine
Breakfast was very good
Partner
10/10
Exceptional
02 Apr 2026
Micah
Breakfast was good. I really chose this hotel because I wanted the maple breakfast sausages, but they didn’t have any today 💔. Nonetheless still my FAVORITE hotel.
Self
8/10
Excellent
02 Apr 2026
Roger
Clean and super easy. Business meeting.
8/10
Excellent
01 Apr 2026
Tammie
Room was clean. place was busy so staff was busy and not real helpful.
Friends
6/10
Pleasant
31 Mar 2026
Alicia
The room we stayed in was super dirty like the floors haven’t been sweeped the trash cans had stuff spilled all in them like pop bathroom sink wouldn’t drain
Partner
10/10
Exceptional
27 Mar 2026
Paul
Clean rooms, helpful staff & breakfast fresh. Best coffee!
Partner
10/10
Exceptional
26 Mar 2026
Jeremiah
Clean room and nice staff
Partner
10/10
Exceptional
21 Mar 2026
Steven
Staff was incredibly wonderful. Hotel was in great shape. Breakfast was very good. Just not much around close but bonus Jet pizza delivers.great place would stay again if we are in the area.
Partner
8/10
Excellent
19 Mar 2026
Weiwen
The room overall is good, just one complain about the beddings, it has strong male oily body smell. The staff is nice and warm.
Business Self
10/10
Exceptional
11 Mar 2026
Pat
Three day stay. Clean, comfortable, great staff, excellent breakfast! Second morning no water due to a water main break in town. Breakfast was still served, bottled water was generously provided and refunds were issued for the inconvenience. Great staff under pressure. Will stay again!
Friends_and_family Family
10/10
Exceptional
27 Feb 2026
Edgar
The room and the rest of the building was very clean, and up to date. Staff was visible and helpfulwhen needed.
Partner
8/10
Excellent
19 Feb 2026
Lyndsey
Staff was great. Hotel was clean. Only problem was it is noisy. No carpet in rooms make it very loud when people walk around. Walls are thin
Partner
10/10
Exceptional
15 Feb 2026
barb
Best staff ever! The two at the front desk were amazing- like going into Cheers!
10/10
Exceptional
08 Feb 2026
Kristle
Convenient area in proximity to the Vibe Credit Union showplace. Decided to stay to avoid driving in a snow storm. Would stay again.
10/10
Exceptional
31 Jan 2026
Jinette
As soon as you walk into the hotel it smells great! Rooms were super clean, and updated. Great bathroom and shower. Receptionist was great, my room did not lock and my room was immediately changed and she gave me and my daughters free snacks for the inconvenience which really wasn’t a big one.

Breakfast was simple but good. I love when I can save money in breakfast.

Will definitely come back if needed.
Business Family_with_children
8/10
Excellent
26 Jan 2026
Saundra
Location was perfect for the event I was attending. Rooms were clean and breakfast provided options that everyone in my party enjoyed. The only issue we had was the guests on the floor above us stomping, running and rolling their desk chair across the floor until well past midnight. This then started back up at 6am the next morning. It made it difficult to keep 2 young children and an infant asleep. I understood there was a cheer competition in town and there were a number of participants staying there, but maybe enforcing a \"quiet time\" would have been beneficial.
Leisure Family_with_children
10/10
Exceptional
25 Jan 2026
Maria
The staff was great!
Leisure Family
8/10
Excellent
24 Jan 2026
Karlie
Clean room. Nice staff. Quiet environment.
Friends_and_family Family
2/10
Poor
08 Jan 2026
Jeremy
Was thrown out of the room at midnight due to my wife lighting a candle.
10/10
Exceptional
03 Jan 2026
Michael
Awesome
10/10
Exceptional
22 Dec 2025
MaryAnn
Staff was Amazing!
Leisure Family
10/10
Exceptional
16 Dec 2025
Ken
Nice place to stay.
Business
10/10
Exceptional
12 Dec 2025
Toriah
Oh ok
Friends_and_family Family
4/10
Poor
07 Dec 2025
Patricia
Bathroom sink did not drain and was clogged with debris pushing up into the sink bowl.
6/10
Pleasant
07 Dec 2025
Sarah
Computers were not responding so we had to wait 10 minutes for to get checked in. It made the desk worker very uncomfortable, obviously. Once the computers were finally working, she handed us a key and said nothing. No directions to elevator, info about property, etc.

Partner
10/10
Exceptional
03 Dec 2025
Sharon
Amazing staff. Friendly engaging and really seem to enjoy their work. Special shoutout to Lou. She’s an asset to your company
Business_and_leisure Partner
10/10
Exceptional
30 Nov 2025
gene
One of the absolute nicest and most beautiful hotels ive stayed in...the people were very friendly and it was extremely clean
Friends_and_family Family
8/10
Excellent
29 Nov 2025
Tempy
Courteous and accomodating staff, check in was a breeze for 3 rooms and 3 day stay. I was informed that due to the thanksgiving holiday no maid service would be available but to let front desk know if we needed anything. With that in mind, I felt like the rooms hould have been adequately stocked with at least one extra roll of toilet tissue. I had to ask for more for at least 2 of the rooms the same day of check in.The hot breakfast was tasty and satisfying. The fabuloso smell, to me, was a bit overpowering when entering hotel.
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
Kimberly
Great hotel! Main lobby seating area was fabulous. Great staff. Breakfast was mediocre at best. Meats and eggs were suspect. Will go back for a stay though!
Leisure Self
10/10
Exceptional
23 Nov 2025
William
It was alright
Business Friends
10/10
Exceptional
20 Nov 2025
Bridget
Great breakfast! Love that the rooms aren’t carpet!
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Jerika
Room was clean and staff was very nice.
Partner
8/10
Excellent
15 Nov 2025
Jorge
Overall everything was great. They need to invest in new pillows though.
Leisure Partner
10/10
Exceptional
14 Nov 2025
Katherine
Love the Tru brand. They are always clean and crisp. Nothing is old or poorly maintained. I they even clean the filters on the PTAC (heater units).
6/10
Pleasant
12 Nov 2025
August
After good experiences in the past, I always look for a Tru by Hilton. My only complaints with this one was that a couple of the lights didn’t work and we ended up searching and finding that they were unplugged for some reason. And the beds were comfortable but they sounded like they were mounted on top of filing cabinets. They made metal popping sounds with every move. Other than that, I still like Tru because they feel new and fresh.
Leisure Partner
6/10
Pleasant
12 Nov 2025
Calvin
Floors were not cleaned— tons of large dust/debris, a keycard, sugar packet, reminder pack list, pill on the bathroom floor. Half the lights don’t work. The remote doesn’t turn the TV on, you have to manually turn it on then it goes into frame-mode, after which the power from the remote turns on the smart interface. The bathroom light shut off on my while I was showering. Faucet was difficult to open.
Friends_and_family Family
6/10
Pleasant
02 Nov 2025
Zackery
Room was very small. Bed was rickety. Bathroom was nice and the place was clean. Little pricey for what it was but good enough for a nights stay.
Partner
10/10
Exceptional
26 Oct 2025
Amanda
Gaming room and breakfast were a win.
Friends_and_family Friends
10/10
Exceptional
20 Oct 2025
Alicia
Uptown
Partner
10/10
Exceptional
16 Oct 2025
Steven
Nice, Modern, very cool.
6/10
Pleasant
10 Oct 2025
James
My bathroom was not clean. The breakfast could have been better. The bed appeared to be recycled sheets. The front staff was helpful.
Business Self
4/10
Poor
07 Oct 2025
Rona
I was told at check in that housekeeping is by request. I requested the room to be cleaned everyday and the bed made. Not once did housekeeping come and clean the room. I would never stay at this hotel again
Self
10/10
Exceptional
07 Oct 2025
Wendy
Great employees even better customer service
Leisure Self
10/10
Exceptional
04 Oct 2025
Tanwir
Everything was great. Staff were real nice except one guy.
10/10
Exceptional
03 Oct 2025
Heather
I give the entire experience a 10/10
Leisure Family
10/10
Exceptional
29 Sep 2025
Jamie
A quirky little hotel with a very friendly staff and a nice, clean, and comfortable room. The bed was great and the shower was really nice.
Leisure Partner
10/10
Exceptional
29 Sep 2025
Tanya
N/A we slept through breakfast
10/10
Exceptional
28 Sep 2025
Stephenie
Very nice staff, cheerful and helpful. Nice breakfast, great location for us.
Leisure Family
10/10
Exceptional
27 Sep 2025
Kim
I enjoyed my stay, the room was clean and amenities were all nice . Would stay again
Business
8/10
Excellent
23 Sep 2025
Kent

Tru Hotel Novi Stay

Nice Hotel, very well laid out, very clean; small rooms but perfect for a one or two night stay. Good location close to 12 Oaks Mall. Very nice breakfast in the morning. Staff was outstanding. One little problem in that we found a used beverage container on the floor next to the bed that wasnt ours. Kind of made you question how thorough cleaning was. Not a huge deal and I would stay there again if I needed to be in the area over night.
Partner
8/10
Excellent
22 Sep 2025
Debbie

Good stay, good price.

Nice stay with good service. Really liked the lobby area. It was inviting and a nice area to hang out and visit with my travel companions. Breakfast was okay - nothing to give much thought to. Would stay again if I’m the area.
Friends_and_family Friends
10/10
Exceptional
22 Sep 2025
Danielle
The staff was very helpful and accommodating. I would stay again!
Leisure
4/10
Poor
17 Sep 2025
Tammie
Reserved a king room, only one left when checking in. Blinds/shade was electron’s would not go down (shut) ..had to stay in a double room…not what o had reserved and would have preferred to stay elsewhere. Asked for manager to reach out next and still have not heard from the hotel.
Business
10/10
Exceptional
02 Sep 2025
Carl

Great Stay.

Friendly staff. Very clean room. Comfortable bed. Good breakfast. Would stay here again.
Partner
10/10
Exceptional
31 Aug 2025
Joy
Comfortable and very clean
Leisure Self
8/10
Excellent
30 Aug 2025
John
There was construction and we couldn't figure out how to get there until we called the hotel

Location & surroundings

Tru By Hilton Novi Detroit
40255 West 13 Mile, Novi, United States

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Tru By Hilton Novi Detroit

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