Name: Towneplace Suites Detroit Commerce
Address: 199 Loop Road, Commerce Township, 48390, US

8/10

Excellent

17 Jul 2026

Deborah

My second stay at the facility and it is a very good place to stay

Friends

2/10

Poor

05 Jun 2026

George

Rooms stinks bad

8/10

Excellent

28 Apr 2026

Carole

Liked that they offered oat milk and are using paper plates rather than styrofoam

Self

10/10

Exceptional

25 Apr 2026

Nittaya

Friendly staff, great location

Family_with_children

10/10

Exceptional

19 Apr 2026

Dawn

Loved the full kitchen in the room! Everything was very clean, and such a cozy room.

Friends_and_family Family

8/10

Excellent

13 Apr 2026

Janet

Good variety of breakfast items. One day in two weeks with no breakfast; one day no milk. Housekeeping staff did not speak English. They did not replace toilet paper and Kleenex. Had to request attention to toilet three times before action was taken to fix it.

Self

10/10

Exceptional

01 Apr 2026

Anita

The breakfast was great and the staff.
My personal room had everything I needed.
Bed was great and comfortable.

10/10

Exceptional

27 Mar 2026

Robert

Room was clean, staff was friendly. No complaints and would definitely stay again.

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Brian

Clean and quiet stay.

Family

2/10

Poor

10 Feb 2026

Jacqueline

I would never go here again. My whole family stayed in multiple suites and it was horrible.

6/10

Pleasant

03 Jan 2026

Janet

Room needs updating. Housekeeping never came. Dog toys left in room from prior stay.
Everyone was very nice, friendly and helpful.

Partner

6/10

Pleasant

28 Dec 2025

Hideo

Not clean my room’s sink.
It’s good for preparation of the rice and the instant miso soup but no miso..

8/10

Excellent

11 Dec 2025

Kristin

Our room never got cleaned during our 5 dsy stay. I am not sure if thats their business model or it was overlooked. We took out our own trash to the bins outside and asked for more towles on a few occasions. Some of the dishes jn the cabinet were also filthy so we rewashed everything.

The front desk staff was extremely friendly. Our bed was comfortable.

Overall, for the value and the location, we would stay again but just be aware of these oversights.

Partner

4/10

Poor

05 Dec 2025

Howard

Dirty outdated decor. Torn carpet, stained furniture, only 1 bathroom in a 2 bedroom suite

Friends_and_family Family

10/10

Exceptional

20 Aug 2025

Charisse

Friendly staff, clean environment, dog friendly, conveniently located. My only complaint is the sub par breakfast.

Leisure Pet

8/10

Excellent

18 Aug 2025

susan W.

A good hotel but had a few drawbacks. Sheets on king bed did NOT fit properly and kept coming loose. We found ourselves sleeping on a bare mattress.

Friends_and_family Friends

4/10

Poor

28 Jul 2025

Beth

I stayed at this hotel six years ago. It is not a luxury hotel but it was clean and I had no problems. This time I could see that things had gone downhill. Housekeeping only every three days. I didn't see that written anywhere. They couldn't even deliver clean towels to my room because they were shortstaffed. I had to put my dirty towels in the hallway and go down to get towels after getting back to hotel quite late.The couch in my room clearly hadn't been cleaned in years, my desk lamp didn't work, it just wasn't well maintained. I will stay somewhere else the next time I come to the area.

Leisure Family

8/10

Excellent

24 Jul 2025

Patrica

Great Location...good staff... breakfast was average....not much variety....same hot food daily.
Furniture in room was very dirty and stained but staff came and put down sheets over furniture....pool was very nice and clean...very nice weight room...
Beds were comfortable....Al in all...good experience.

Leisure Partner

10/10

Exceptional

24 Jul 2025

Vicki

Love the staff! Greet workout room. Beautiful park great for walking around the corner

Business_and_leisure Self

4/10

Poor

20 Jul 2025

Verified traveler

Upon arrival Thursday we were advised that the entire property was without Wi-Fi and that until it was back up we would not be able to get a key card and someone from staff would need to open doors for us. The following day Friday, we were still without Wi-Fi and then the building lost power. Electricity and Wi-Fi access were not restored until Saturday. Each time we asked the staff if there was an estimated time of restoration we were told no one knew anything and the staff looked as though we were burdening them with unwanted questions. Once everything was restored finally Saturday morning the remainder of the trip until check out Sunday morning was okay. Sadly we would not stay again.

Friends_and_family Family

8/10

Excellent

07 Jul 2025

Renata

I enjoyed my stay at this property.

Leisure Self

10/10

Exceptional

06 Jul 2025

ricky

Inlaw birthday

Fanily birthday and 4th of July party. Convenient and comfortable.

Friends_and_family Family

4/10

Poor

30 Jun 2025

Clayton

June 2025 Visit

Staff was friendly, but condition of hotel was poor. Walls were marked up, carpet very stained, furniture was in very poor condition.

Business

10/10

Exceptional

27 Jun 2025

Jamal

Everything way too good

10/10

Exceptional

27 Jun 2025

Jamal

Everything is Excellent

10/10

Exceptional

27 Jun 2025

Jamal

Everything is Excellent

6/10

Pleasant

12 Jun 2025

Victoria

The place definitely needs a deep clean.

Leisure Family

6/10

Pleasant

10 Jun 2025

Herlyn

Property need update, breakfast was not good, I have to unplug my own bathroom because the night employee didn’t want to do it, horrible experience, not coming back ever again.

Business_and_leisure Family

10/10

Exceptional

09 Jun 2025

Laurie

Tom was the best host. Kind, friendly, efficient, and helpful

Leisure Family

10/10

Exceptional

31 May 2025

Amy

The staff was super helpful and the location was excellent for our needs

Friends_and_family Family

10/10

Exceptional

17 May 2025

Ferial

It was great

Friends_and_family Family

10/10

Exceptional

05 May 2025

Ron

They could use a check and sign out front

Leisure Partner

10/10

Exceptional

04 May 2025

Sandra

Very clean and comfortable. I wiuld definately stay here again.

Friends_and_family Family

10/10

Exceptional

19 Apr 2025

Anita

My stay was amazing and peaceful even with the children being on springbreak did not affect me.

Business

10/10

Exceptional

05 Apr 2025

KRYSTLE

Took forever to check in, the guy kept answering the phone and taking care of them while the line of people stood there and stared at him. Annoying. Otherwise, clean, quiet, comfortable, no weird smells.

Business_and_leisure Family_with_children

10/10

Exceptional

29 Mar 2025

Bronwyn

The owner and the two male staff working this weekend are amazing. Very nice and welcoming. I loved the fact of having a mini kitchen if needed.

Business Self

10/10

Exceptional

24 Mar 2025

Cristen

Everyone was nice.
Wish there was transportation to/from airport.

Leisure Self

2/10

Poor

28 Feb 2025

Thomas

This hotel is listed as pet friendly. It is definitely not pet owner friendly. After a less than 12 hour stay I received the receipt for the pet fee which was 2 to 3 times what I have paid at other hotels. I was not informed of the amount of the fee when checking in. After calling the manager I was told there is a special cleaning fee for all pet rooms and the amount is on a sign at the front desk. Of course I didn’t see this sign and wasn’t told by the clerk. My request to reduce or remove the fee was rejected. Unfortunately the nail clippings on the bathroom floor evidently weren’t covered by the “special cleaning” the pet rooms supposedly receive. All I can hope is that the revenue this property loses from other pet owners that read this review and choose another hotel will more that offset the money they extorted from me.

Leisure Family

10/10

Exceptional

26 Jan 2025

James

Feels like home!

Leisure

6/10

Pleasant

15 Jan 2025

Kirk

OK Hotel, that could use some updating.

Was a very cold snowy day in Michigan with very limited parking near the door. Most all of parking near the entrance is now for EMVs and then the Hotel Van so not real good when you have to carry your bags in a cold snow storm in the dark.

Business

4/10

Poor

02 Jan 2025

Jatta

Not Marriott Quality!

It was okayyy. We were a party of 5 and only had enough towels for 3 people. I asked the front desk clerk he said he doesn’t know what to tell me but they didn’t have any clean towels. The pull out bed didn’t have bedding - I had to ask for that. No pillows making the pull out bed SUPER uncomfortable. We go to use the stove, guess what? The front eye doesn’t work and we open the oven and there is two pies left in the oven from previous guest. Nastiness behind the pull out couch is what got me along with the remote control to the tv.

Friends_and_family Family

2/10

Poor

01 Jan 2025

Marlene

This was the filthiest hotel I have ever stayed at. I PAID for six nights, and my Christmas was totally ruined by this experience. The staff was nice but could not help. I found garbage (food and dirty Q-tips) in the sitting chair and sofa. There were stains everywhere. A huge chunk of carpet was cut out and replaced with a remnant, it looked like a child tried to fix it. I killed several stink bugs in the room. There were bugs in the lamps over the dining table, the lamps were also water stained from a leak I am assuming. There were ripped curtains, stains and tears on sofa and chair. Crusty food on dining table, chairs, countertop and on the carpet. I paid for a two bedroom because I was going to have family join me. It was too filthy to do that. I would not even sit on the sofa or that upholstered chair. I asked for a refund and the man at the desk said I couldn't do anything because I already paid. Housekeeping came upon my request the day I got there, I left for 2 hours, when I got back all the same garbage was on carper, in sofa (I moved the cushions so you could see all the garbage). I told the guy at the front desk, and he came in and took the garbage out of the sofa. The whole space smelled like a teenage boy's room. I took photos of all of this. It is not just that it smelled and was dirty. This is a managerial/owner issue. The plaice is just NOT maintained. The ceiling had some patch work paint job, molding was coming off the wall, just a mess.

Business_and_leisure Family

10/10

Exceptional

25 Nov 2024

Ryan

2nd time there will stay again

8/10

Excellent

17 Nov 2024

Heather

Overall I had no issues during my weekend staycation. Bed was cozy and the room was good for the most part. There were some food stains on the door to the room and on the walls in the kitchen and the bathroom wall along the baseboard was really dirty. All the dishes were in the dishwasher dirty when I got there. It wasn’t a huge deal as this didn’t make my stay any worse but just a note to housekeeping.

Leisure Self

10/10

Exceptional

01 Nov 2024

Ryan

Clean and convenient easy check in - check out

Leisure Self

10/10

Exceptional

27 Oct 2024

Richard

Rooms very spacious and well equipped

Leisure Self

10/10

Exceptional

02 Sep 2024

Edward

My wife and I spent an extended visit (a couple of weeks) at the TownePlace Suites Detroit Commerce. The major advantage and attraction of this property were the staff and their warm and efficient treatment of us. They were especially and unusually attentive to all our needs and requests -- always with a smile. The daily breakfast included choices of cereals and assorted supplements (nuts, raisons, etc), egg patties, sausages, salsa, bagels, bananas, orange or apple juice, yoghurt, chocolate milk, coffee, etc. On weekdays, Asian fare, including rice, condiments, miso sauce, was also available. The staff informed us that major renovations will start soon, and the hotel will greatly benefit from this. Otherwise, the location and services (laundry, pool, gym, kitchens in the room) are really excellent. Again, the true beauty of the property lies in the quality and attitude of all the staff!!! This seemed to us to be a tradition of the hotel, and was really appreciated by us!

10/10

Exceptional

01 Sep 2024

Edward

Michael was outstanding & helped me with every aspect of my stay. He even was seen cleaning floors when he was short handed.

Friends_and_family Family

10/10

Exceptional

28 Aug 2024

Robert

I booked an accessible room. When I checked in, my room wasn’t available, so they placed us in a different. The next morning, we were moved to a beautiful accessible room and our luggage was moved for us to the new room. The property is very nice (I’ve stayed here before), clean, good breakfast, close to freeways, but quiet. The staff is helpful and very friendly.

Leisure Partner

8/10

Excellent

20 Aug 2024

Charisse

Staff was friendly. Room was clean and comfortable. Breakfast was subpar. Slow draining bathroom sink.

Leisure Pet

10/10

Exceptional

20 Jul 2024

Gwendolyn

Continental breakfast was sufficient; hot-serve offers should vary. The same egg patties & turkey sausage patties got old ,as we were there for several days. We made it work with a lot of do-it-yourself prep.
All that said, it was a very nice stay & convenient location!

Business_and_leisure

4/10

Poor

20 Jul 2024

William

Disappointed guest.

The kitchen was dirty and the dishes looked like were put away unwashed. There was dried food all over the fridge. I had to clean the entire kitchen including dishes before we can use it. There was a sticky substance on the rug next to the bed that I didn’t realize was there until I stepped on it in the middle of the night and pulled my sock off my foot. We had room service once one time in 8 day stay. The breakfast was terrible. Microwaved sausage and egg patty things. There was only one two slice toaster that barely worked. We would have left for another hotel but there was no other hotels that had rooms with a kitchen available and didn’t want to be charged for early cancellation fees. I have stayed in dozens of Marriott hotels, but this one was disappointing. The staff was friendly, the bed was really comfortable and the shower had good water pressure. I should be asking for a partial refund for spending my time cleaning instead of doing what we were in town to do.

Business

10/10

Exceptional

29 Jun 2024

Joseph

Great service and friendly staff

Business Partner

10/10

Exceptional

29 Jun 2024

Shen

Great service

Business Partner

10/10

Exceptional

27 Jun 2024

Winnie

Check in/out is quick and easy. Reception at the front desk is very warm and friendly. The room is very spacious, clean and comfortable. Bed is so comfortable. Will definitely come back

Business Partner

10/10

Exceptional

12 Jun 2024

Brittany

Good stay

Leisure Family_with_children

10/10

Exceptional

07 May 2024

Nanette

N I C E P L A C E !!!

10/10

Exceptional

06 May 2024

Hope

.

Leisure Self

10/10

Exceptional

26 Apr 2024

Lindsey

I love this property!

10/10

Exceptional

19 Apr 2024

michael

The staff at the front desk were particularly helpful and friendly.
There while I was there.

8/10

Excellent

13 Apr 2024

michelle

Staff was courteous rooms were clean and quiet.

Business Self

8/10

Excellent

18 Mar 2024

cheyenne

Overall clean and friendly

Overall hotel was clean and staff friendly. Sheets didnt fit bed well and kept coming off anytime you sat or layed on bed. And while room didnt need cleaning it woukd have been ni e if garbage had been emptied without me removing bag and placing it in hall

Friends_and_family Family

10/10

Exceptional

01 Mar 2024

Verified traveler

Great Stay!

The TownePlace Suites in Commerce is centrally located to great dining establishments and shopping. Easy access to the highway as well. Breakfast is solid and the room has all the comforts of home.

Friends_and_family Friends

10/10

Exceptional

30 Jan 2024

Hagop

Clean, staff was very welcoming and friendly. We stayed for 3 nights. We will come again

Family

10/10

Exceptional

13 Jan 2024

Jennifer

Our room was very nice. I only issue I had with it, was that it didn’t seem to have been vacuumed as I found a couple fake, red fingernails on the floor. But other than that it was a wonderful room! The front door was not marked.

Partner

8/10

Excellent

24 Dec 2023

Verified traveler

Everything was perfect except couch/bed was not cleaned between mattress and pullout

Friends_and_family Family

10/10

Exceptional

05 Dec 2023

MARCO

Easy to access places, from shopping to dinning in.

Leisure Family

8/10

Excellent

06 Oct 2023

Lynn

Convenient to where we needed to be, nice diner next to property, noisy since on highway, SMALL bathroom, kitchenette in room, breakfast service subpar with terrible coffee, space not very comfortable for accessible needs.

Leisure Family

4/10

Poor

17 Sep 2023

Erick

They allow pets and charge an extra cleaning fee, ok by me, but my room had dog hair all over the couch and even in the doorway area. The bed and bath were clean but the other hair was unacceptable. Also upon check in I asked about water for Marriott Gold member and this property does not offer anything for being a gold member. The breakfast had the least offerings I have ever seen before. The people were certainly nice but following the location rules.

10/10

Exceptional

29 Jul 2023

Kevin

Rooms were perfect for a quiet night night for my wifes birthday.

10/10

Exceptional

28 Jul 2023

William

Clean Quiet, good breakfast, would definitely stay here again

Partner

8/10

Excellent

16 Jul 2023

Mark

A little noisy in the west facing rooms against the highway, and TV experience could be better. But, overall very nice property, and would stay here again.

Leisure Self

10/10

Exceptional

10 Jul 2023

Phillip

Very nice property, great staff, security for our classic cars all weekend, pool was not heated inside but refreshing, breakfast was good, rooms very clean but humid, overall very nice place to stay

Leisure Family

10/10

Exceptional

16 Jun 2023

BronSon

Great place

Very nice Hotel. Michael at the front desk was great. There was a small issue when I checked in as my card was charged again after I had already prepaid. Michael handled it very professionally and my money was returned by the next day. The room was nice with a King size bed, nice closet, refrigerator, coffee maker, two burner stove and dishwasher. I travel a lot for work and they had a very nice desk to do work at. They are not currently doing housekeeping everyday but if you need something, you just let the front desk know and they will assist you. Would definitely recommend this hotel.

Business Self

6/10

Pleasant

12 Jun 2023

Verified traveler

Hotel is not clean, not well maintained as there was painting peeling from the celling, the breakfast area is very limited and food options are poor.

Friends_and_family Friends

2/10

Poor

28 May 2023

William

The front desk staff was terrible. My last stays have been excellent. No help for anything at all. Very incompetent.

Leisure Partner

10/10

Exceptional

15 Apr 2023

Josh

All is good.

Leisure Family

10/10

Exceptional

13 Mar 2023

Matthew

Loved the suites!! Very nice had everything I needed!!

Business_and_leisure Family

2/10

Poor

25 Feb 2023

Sheri

Dirty bathroom. Internet applications tv does not work, poor management

Leisure Family

10/10

Exceptional

04 Feb 2023

Adina

Nice and clean

Leisure Partner

10/10

Exceptional

30 Jan 2023

Adina

I thought the place was very clean and staff was friendly. Rooms were nice. Breakfast could have been better. I would definitely choose this place again when I am in the area.

Business_and_leisure Family_with_children

8/10

Excellent

23 Jan 2023

Verified traveler

Overall great but the little things…

Very quiet room even though near elevator and super comfy bed. Cold seemed to be seeping in from window area made balancing heat difficult. Would want a fan on for white noise while sleeping- couldn’t get it to stay on. Loved the room layout with the full kitchenette and large closet, and good desk set up for getting a lot of work done without having to leave. Little things like the desk light not working, desk usb plug didn’t work, 2 of the plugs under desk didn’t work, shower head so high couldn’t reach to change mode, handle pull on a drawer broken, shelf in closet sagging, drawers that couldn’t open because of trim interference and cooking pans burnt / rusted and high on shelf couldn’t easily reach and a cooling spatula head falling off made me rate less than perfect.

10/10

Exceptional

28 Dec 2022

Eric

Just stayed for 1 night and the only issue we had was a drain issue with the bath tub. Other than that, the whole place was clean and smells good and it was quiet. The breakfast was just ok. They only had scrambled eggs, turkey patties, some fruits, cereal and yogurt.

I do not mind staying in this hotel again.

Business_and_leisure Family

10/10

Exceptional

28 Dec 2022

Mary

The staff was amazing! We had a dead car battery and they could not have been more helpful. On our way back from Michigan, we stopped there again because we were treated so nicely!

Leisure Family

10/10

Exceptional

11 Oct 2022

Tina

The Staff is outstanding. The hotel itself is clean and tidy. Rooms are spacious and well equipped. Great stay. I’ll be back!

Leisure Self

8/10

Excellent

24 Aug 2022

Theresa

The staff was very pleasant. Breakfast was fine, but simple. Our room was facing the highway, so it was fairly noisy. Inside, the room was clean and we enjoyed the space provided by the suite. The furniture was stained, however. Only real criticism is that there was no daily clean up of the suite. Towels had to be exchanged daily at the front desk. This is my second visit to this hotel and I would definitely stay there again.

Leisure Family

2/10

Poor

09 Aug 2022

thomas

I’ve never completed a review but need to this time. AC broken. Asked for one extra towel and was told they couldn’t. Room was obviously not vacuumed before we arrived since there were Cheetos on the floor.

Leisure Family

4/10

Poor

14 Jul 2022

Roger

Disappointed!
Stayed at this hotel years ago, visiting the area.
This time, we were very disappointed. We were in a suite with a kitchen. The coffee pot plug did not work and we had to put the pot on the floor. There was only 1 coffee cup supplied. The soap, and shampoo dispensers were empty in the shower and the bathroom was not clean to past hotel experiences. The breakfast was nominal compared to other hotel breakfasts. The room in general looked and felt very worn. This did not feel like other \"Marriott\" hotels we have stayed in.

Leisure Partner

6/10

Pleasant

13 Jul 2022

Lisa

This property was conveniently located to where we were vacationing. What I did not like was a complete lack of housekeeping, and none offered.

Leisure

10/10

Exceptional

10 Jul 2022

Sean

It was comfortable, everything was clean and the staff was very nice.

Leisure Family

10/10

Exceptional

10 Jul 2022

David

Friendly, abundant staff. To much Styrofoam, use paper. Cracked tiles and crooked artwork. Nice and clean.

Leisure Family

10/10

Exceptional

02 Jul 2022

Tongs

Amazing

Partner

2/10

Poor

01 Jun 2022

Robert

They tried to charge me for some particularly gross damage, but the damage was from a prior occupant. They claimed the room was inspected after each occupant, but my party saw the damage. The charge that my party would have inflicted such gross damage, and the manager’s refusal to believe that we did not, was quite insulting.

Leisure Family

10/10

Exceptional

07 Mar 2022

OMAR LUIS

Pleasant, friendly, helpful staff

10/10

Exceptional

17 Feb 2022

Greg

GREAT HOTEL WILL STAY AGAIN

Business