Name: Home2 Suites By Hilton West Bloomfield Detroit
Address: 33098 Northwestern Highway, West Bloomfield, 48322, US

6/10

Pleasant

14 Jul 2026

Freesia

This rating hits right in the middle.

The pros:
- Excellent location - close to downtown detroit
- Friendly staff - the staff that was at the front desk (i encountered 3 different women throughout my stay) were very pleasant

The cons:
- The room was very dirty - there was a half eaten cookie along the bed, debris on the floor throughout the room, sticky fingerprint all over the door, cupboards, and fridge.
- We had very noisy people above us - there was stomping throughout the night. It almost sounded like they were moving furniture around.
- My daughter was sick shortly after eating the breakfast
- The trash near the elevator was full throughout our stay and didnt appear to get changed. It had a very strong odor - we opted for the stairs for this reason.

Family_with_children

8/10

Excellent

14 Jul 2026

Elizabeth

I appreciate the ceramic plates and flatware in the breakfast area and in our kitchenette.

The pool was clean and the water was warm.

The workout area had many useful machines and weights. There is a coin laundry within so that you could get in a workout while washing your clothes.

Our room was nicely laid out with plenty of countertop space and open shelves on the walls to keep our clutter tidy yet still within easy view.

Staff at the front desk and at the breakfast counter were genuinely friendly and helpful.

Besides the make-your-own waffles and individual packages of yogurt, the breakfast offered was dismally icky.

There is a 24-hour beverage bar in the lobby with brewed regular and decaffeinated coffee and hot water for assorted tea bags and hot chocolate packets. Ceramic cups and paper to-go cups are available.

Family

10/10

Exceptional

14 Jul 2026

Lakshmi

Good room but breakfast was kind of okay

Family

10/10

Exceptional

13 Jul 2026

Jacura

It was really nice & clean I over all loved everything here

Friends

8/10

Excellent

12 Jul 2026

Arlene

Staff were very pleasant. Improved from our previous stays several years ago.
We noticed changes in the appearance of the property compared to our prior visits.
Outside had many dead plants, rear sidewalks littered with cigarette butts and waste from geese and ducks.

Pet

4/10

Poor

04 Jul 2026

sandra

The breakfast and room were ok. Why no quarters at the desk for laundry? Our beef was with the person at the desk who basically ignored us when we told him at 10:30 at night that our bathroom was filled with cigarette smoke. He walked the hall but would not knock on doors. I assume they should know who we share the ventilation system with? Any concern for fire? Anyway, we had to move all our stuff for a 9-night stay at 10:30 at night to a new room (our elderly dog has COPD) without any help from a valet cart as there were none available. There were also several people loitering in the back of the building where we took the dogs out. One man stood right by the door for hours smoking. It made me uncomfortable. I found barf and liquor bottles out there, etc. It was gross. I felt as though I could not roam outdoors safely and one night there were 5 police cars out there. Oh, and there was a fire alarm one morning at about 730am. I came down with my dogs via the steps carrying them and the management never bothered to do an all-clear announcement after initiating the fire alarm and fire department arriving. This place could be nice, and the cleaning people were awesome. The management and front desk need vast improvement. Smoke and fire alarms are serious. They should be acted upon with appropriate seriousness. They gave us a $25 credit for the inconvenience of moving rooms due to smoke inhalation. Inadequate.

Pet

6/10

Pleasant

22 Jun 2026

Nazia

Room service to clean was not thorough

Partner

10/10

Exceptional

15 Jun 2026

Rachael

Check In was smooth and friendly staff. Rooms had everything we needed and comfortable beds.

Partner

8/10

Excellent

15 Jun 2026

Janet

The employee who checked me in was very rude. The key card he made me didn’t work. This had also happened to the guest who checked in before me so it was presumably his fault. I didn’t see him again during my stay. All other employees were polite and helpful.
The hotel states that there is housekeeping every other day. This isn’t true. Every three days would be more accurate. Once it was four days. My trash cans were overflowing. I noticed other guests leave no bags of trash in the hallway.
Staff were not very quick replenishing the breakfast buffet. Often there was a long wait for coffee. Why serve egg whites rather than whole eggs? No-one was eating them.

Self

10/10

Exceptional

29 May 2026

Brian

The staff was very helpful and professional. The morning breakfast was just right for the items served and the amount available. The location was also great with a variety of restaurants near by.

Family

8/10

Excellent

25 Apr 2026

Robyn

Breakfast really could be expanded. The same type of eggs were served every day and on the last day of my stay they ran out of potatoes. Overall the breakfast was good, just a little limited.

Self

10/10

Exceptional

05 Apr 2026

Joe

Clean and convenient location.

10/10

Exceptional

23 Mar 2026

Ozro

Nice hotel, particularly for the price.

Family

10/10

Exceptional

21 Feb 2026

Trinity

The friendliness of the staff was top tier!

Friends_and_family Family

10/10

Exceptional

28 Jan 2026

Tracy

Great Service! Linda and Rita were awesome

Leisure

10/10

Exceptional

19 Jan 2026

Louise

Clean room , great staff

8/10

Excellent

07 Jan 2026

Angela

Room and amenities nice. Staff friendly.

Leisure

6/10

Pleasant

21 Dec 2025

Elizabeth

Uneven reception by hotel staff, not a lot of smiling from the front desk. Weirdly our room was half-cleaned on day two. The towels had been changed out and the bathroom trash emptied but the bed wasn’t made. And our hand soap, which we had used but barely was gone with no replacement. ??? No conditioner in the showers. It was a good location for what we had to do, but I would go back to the neighboring Hampton In. if I had to choose between the two.

Leisure

8/10

Excellent

14 Dec 2025

Kristina

Good location, clean room, had a gym.

6/10

Pleasant

14 Nov 2025

Oksana

Overall good property, rented 3 rooms, one was clean, the other 2 were not cleaned well. Hair in the shower pan, bed not well maid, dusty shelves. Breakfast was okay.

Leisure Family

6/10

Pleasant

21 Oct 2025

wassim

The room had an unpleasant odor, there was visible dust on the furniture, and the refrigerator was in such poor condition—with noticeable stains inside—that we did not feel comfortable storing any food in it.

Leisure Family

8/10

Excellent

14 Aug 2025

Stephanie

The room was great. The staff was excellent. I just wish they had smart TVs that were strong enough to pick up the WiFi so we could watch our streaming services. Also, I wish the washers and dryers could get fixed immediately when they break. Other than those two small suggestions, I would highly recommend this property.

10/10

Exceptional

14 Aug 2025

Stephanie

Our room was great. The staff were friendly and accommodating. The only suggestions I have are to switch to smart televisions, so that guests can watch their streaming services, especially for extended stays. Also, the washers were breaking/broke, so having those fixed immediately would be nice. When guests are there for extended stays, we are in need of washers and dryers quite often. Other than those two suggestions, our stay was great.

Family

10/10

Exceptional

06 Jul 2025

Waad

First time staying at Home2 hotel. I would highly recommend it especially for families and extended stays.

Leisure Family

10/10

Exceptional

23 Jun 2025

Jamila

The hotel was very clean. The staff was super nice, friendly, and helpful. Daily free breakfast was another positive about this stay.

Leisure Family

8/10

Excellent

19 Jun 2025

Justin

Very simple and straight forward accommodations.

Business Self

10/10

Exceptional

15 Jun 2025

Mary

Very clean, and comfortable!!!

Friends_and_family Family

4/10

Poor

20 May 2025

Ashley

Lack of service, amenities, and staff

We stayed here for 4 days while visiting family in the area. The hotel was clean and bright upon arrival, but that's about where the charm ended. Our biggest complaints were room cleanliness, breakfast, and lack of staff.

When I got to my room, we found a MOLDY plate in the dishwasher. Immediately closed that and ignored, as we didn't have a need for the dishwasher, but still really disgusting.

We also saw makeup stains on the sheets my children were using on the pullout couch, which made it clear that things were not cleaned properly between guests.

The shower had a shampoo and body wash bottle. Both bottles had the same clear soapy contents in them, so I have no idea what they are using in those refillable bottles, but it's certainly NOT what is labeled and that seems dishonest and concerning.

There was hardly anyone ever present at the front desk. I stood there for 10 solid minutes one morning, waiting for someone to give a crap enough to come to the desk. Multiple staff members walked by me, locked eyes with me then moved on without a word.

Breakfast - PITIFUL! They pitch a free hot breakfast with \"endless possibilities\". Each morning, we were met with total disappointment. This is all they had: 3 stale cereals in dispensers, yogurt/toppings, powdered eggs, old turkey bacon, mushy mini hashbrown rounds, old breads, and waffles. It was the saddest breakfast I've ever seen, but hey... you get what you pay for. It's definitely not what the website indicates.

Friends_and_family Family

10/10

Exceptional

07 May 2025

Micheal

Everything

10/10

Exceptional

05 Mar 2025

Thomas

Great location

2nd time staying and just as great as the first time. Will always look to stay here when we’re over this way.

Friends_and_family Family

10/10

Exceptional

19 Feb 2025

Kandace

Very quiet

Leisure Partner

10/10

Exceptional

10 Feb 2025

Tiara

Great stay

Overall, our stay was very delightful. My only minor complaint was that the bed was too high for a mobility accessible suite. The rooms and bathrooms are spacious. The kitchen area was very nice as well.

10/10

Exceptional

27 Jan 2025

Bingying

Room is clean and staff are super nice.

10/10

Exceptional

13 Jan 2025

Brian

Love that EV charging is included with the stay, this bring me back to this property every time. The breakfast, pool and lobby are great

Leisure Family_with_children

6/10

Pleasant

09 Jan 2025

Anthony

Bedbugs - made complaint - zero effort to apologize or offer any compensation or any thing - front desk also stated they never give extensions for check out from 11 to Noon which I highly doubt but if true is another reason what sadly would be a very good place as it has a great facilty and location - there were other helpful desk people but the desk help on January 9 mornign was horrible and completely not a good person to be listening and answering peoples questions and responding to a. Horrific complaint of many bed bugs - my body is. Now riddeled with bites

Business Self

6/10

Pleasant

06 Jan 2025

Beth

When I arrived, I had to wait for a clerk to appear. There was trash all over the 2nd floor hallways. I felt unsafe at night as no one was manning the lobby.

Leisure Self

10/10

Exceptional

04 Dec 2024

Aaron

Casey is the key! Great service & great stay!

Casey was amazing throughout the entire booking process. She was friendly and accommodating! Thank you for making the process easy & efficient!

Business

4/10

Poor

01 Dec 2024

Parees

Property is in a nice area but the service is terrible you basically have to beg for room service and I asked for sheets and towels and the staff put them on the ground outside of the hotel door

Leisure Family

10/10

Exceptional

19 Nov 2024

Greydon

Friendly employees, nice breakfast included both days.

Partner

10/10

Exceptional

13 Nov 2024

Thomas

Nice place and comfortable. The area has plenty of hospitality options and feels safe.

Partner

4/10

Poor

19 Oct 2024

Mike

Way too noisy. Breakfast over at 9:00

8/10

Excellent

04 Oct 2024

Eric

The staff were great. The hotel is nice basic accommodations, large rooms.

Leisure Family

6/10

Pleasant

01 Sep 2024

Martin

When I checked in the host told me that the power had been out for 3days , just came on 10 minutes ago and I was the 1st guest to be checked in, all others had been turned away.

Concessions were not available and breakfast was never served all weekend

Leisure Self

10/10

Exceptional

26 Jul 2024

Shavon

Stay was nice room was clean as always great staff

Friends_and_family Friends

8/10

Excellent

22 Jul 2024

Donald

The staff handled the computers being down amazingly. It was stressful for everyone but they did a good job keeping us calm.

8/10

Excellent

17 Jul 2024

Susan

All

Leisure Partner

10/10

Exceptional

07 Jul 2024

Samir

Good value, nice service and standard of rooms

Leisure Family

8/10

Excellent

24 Jun 2024

Kimberly

Room was clean and area around the hotel was nice

Leisure Pet

10/10

Exceptional

24 Jun 2024

Latoya

It was very nice

Friends_and_family Family

6/10

Pleasant

23 Jun 2024

Jennifer

My stay was OK, not great

My room on the 4th floor had 2 dirty coffee cups and no shampoo in the shower. The breakfast had very little to offer, many of the items were not re-stocked and when they were re-stocked, they were cold, including the coffee.

Friends_and_family Family

10/10

Exceptional

20 May 2024

Herlyn

Very clean and nice staff member.

Business_and_leisure Family

8/10

Excellent

13 May 2024

gary

Had difficulty getting room clean - short staffed. We were there for 12 days cleaned teice

Leisure Partner

2/10

Poor

06 May 2024

Faye Rachelle

Crying baby next door
No sleep
No other rooms

10/10

Exceptional

29 Apr 2024

Leroan

Great stay. No complaints

Business_and_leisure Self

10/10

Exceptional

21 Apr 2024

Desiree

Clean Room and VERY Helpful Staff

Great Stay and Experience at hotel. VERY courteous staff and very Friendly. Room was very clean and the room had everything we needed. Decorations were modern and Breakfast was better than most hotel breakfasts. The hotel room, hallways and lobby areas were clean.

Friends_and_family Family

10/10

Exceptional

16 Mar 2024

Tywanda

The hotel is really clean and up to date

Business_and_leisure Self

10/10

Exceptional

01 Mar 2024

Edwin

Loved It

Place was Absolutely Fabulous

8/10

Excellent

21 Feb 2024

Verified traveler

I had an issue with vandalism of my vehicle overnight. The incident was reported to staff and local law enforcement.

Business

10/10

Exceptional

17 Dec 2023

Nicolle

Excellent Stay!

The staff was so kind and courteous and they set up a lovely breakfast. Before they cleared the breakfast items the staff went around to see if anyone needed anything else first, very personal touch. Upon checking out we were asked if our stay was comfortable and to please visit again. Excellent! The room was so clean and well stocked and the location is quiet although located near a busy area. We did not visit the pool area but it seems that lots of guests were enjoying it. We will definitely return.

Partner

10/10

Exceptional

17 Dec 2023

DAVID

Great place to stay.

10/10

Exceptional

08 Dec 2023

Jacqueline

It satisfied all my expectations.

Leisure Self

10/10

Exceptional

02 Dec 2023

Richard

everything was fine. Mechelle who worked serving breakfast was extremely nice and helpful.

Leisure Partner

10/10

Exceptional

10 Nov 2023

Verified traveler

Homey

Friends_and_family Friends

4/10

Poor

07 Nov 2023

Morgan

The handicapped shower bench included pored enough water out of the shower to create a swimming pool in the tiled section and even collapsed resulting in my wife's head smashing into the tub. The cleaning manager was informed he manxplained how to use it and after I showed him what he explained and how it failed and collapsed he jusr half heartedly apologized and left. 2 day of our vacation to meet our granddaughter gone to a hospital stay. The cleaning crew (minus there manager) were amazing. Helped with the water and even found a shower chair. They were awesome.

Leisure Partner

10/10

Exceptional

05 Nov 2023

Deepak

Great for a long term stay.

Clean, comfortable and well stocked. Nice for a long term stay.

Self

4/10

Poor

23 Oct 2023

Byron

Reservation was made 3 months in advance. Arrived to find we were on the ground floor facing the parking lot. We refused and waited for 30 minutes for them to clean another room for us. We found the facility to be old and a little shabby. The breakfast was awful. We would never stay here again

Leisure Family

10/10

Exceptional

21 Oct 2023

Jihun

The

4/10

Poor

03 Oct 2023

Irina

Horrible hard lumpy pillows = sleepless night.

Leisure Family

4/10

Poor

03 Oct 2023

Irina

The worst pillows are ever slept on. I would love to give them a better rating, but not being able to sleep on hard and lumpy pillows didn't contribute to a good or even decent hotel experience.

Leisure Family

6/10

Pleasant

20 Aug 2023

Terry

It took a while to check in, only 1 person working the desk. The room was under average, and for a king bed we only had three pillows. Asked for one or two extra pillows, and it was as if it was a hardship for them to give us one more pillow. When we went down to breakfast, there was no one around to help with things that were going wrong, or empty or lacking. Many tables were dirty and couldn't be used. Both workers that we did Come across over our 24-hour stay, seem to not to want to be there.

Leisure Family

8/10

Excellent

10 Aug 2023

Erik

Excellent service and convenient to my work

Business Self

6/10

Pleasant

06 Aug 2023

Aaron

Air conditioning wasn’t functioning well and breakfast was mediocre quality but overall not a bad property

Friends_and_family Family

10/10

Exceptional

01 Aug 2023

Marti

Great

Comfortable

Partner

8/10

Excellent

27 Jul 2023

Danielle

The check-in process was easy. The front desk host was extremely nice and sweet, even when another guest was very rude to her. The space in the rooms are nice, especially for two people staying for a few days. The hotel was a nice distance from all of the activities that we had planned. The pool was amazing and actually warm. It reminded me of a jacuzzi, which is my favorite.

Cons: Housekeeping never came to our room as requested. The hotel room (shower and floor) could have been a bit more cleaner than it was.

Leisure Partner

10/10

Exceptional

28 Jun 2023

Aaron

Clean place friendly staff

Business_and_leisure Self