Name: Hometowne Studios Southfield
Address: Northwestern Highway, Building B, 28550, Southfield, 48034, US

2/10

Poor

24 Jul 2026

DEBORAH

Never again I will not stay there again

6/10

Pleasant

20 Jul 2026

Imani

It's not a five-star hotel but it's a little bit disappointing when the elevator is out for 3 days only to find out that all they have to do is turn it on.
The other customers allow their children to run up and down the halls all hours of the day and night. That isn't the hotels fault but it is an inconvenience.

Friends_and_family Family

8/10

Excellent

15 Jul 2026

DeAngela

Nice staying here, kitchen came in handy

4/10

Poor

15 Jul 2026

WOOYEON

Old property and not convenient.

Self

2/10

Poor

06 Jul 2026

Rodney

Didn’t like anything about this place

Family

6/10

Pleasant

05 Jul 2026

Ria

I appreciated the cleanliness of the hotel, some amenities were low or missing but it wasn't anything to be upset about. What i didnt like was the check in process was horrible. The front desk receptionist obviously didnt know what she was doing, therefore the line was out of the door. I was literally in line for an hour. They should've had someone helping her. Then later I came back to ask for something and the lady at the desk was so unwelcoming. So I wont be coming back for that reason. Hospitality staff need to realize that they have the power to make or break whether or not a customer returns.

2/10

Poor

02 Jul 2026

Major

Trashy hotel

Family_with_children

6/10

Pleasant

24 Jun 2026

Paula-Renee

The manager is amazing the rest of the staff needs work.
There were kids running up and down the hallway playing on the elevators at all hours.
The elevator was out for a day and a half. The ice machine was down for 3 days.
I was a bit upset that it took hours to get fresh towels a few times they never came at all, even though I offered to bring down my own towels and get fresh ones.
If you want housekeeping to clean your room you have to pay $10 each time.
You have to take your own trash out to the bins they don't come and collect the trash either.
On the plus side it is centrally located near a lot of great shopping and restaurants but the facility itself? Yeah, I'll pass!

Self

6/10

Pleasant

14 Jun 2026

Mellisa

Safe and clean. We stayed for about six weeks. I’d say the only issue is we put in a maintenance request twice and was never helped. Ac wasn’t working properly and the fridge was going out. Made loud humming noises and leaked water.

Partner

2/10

Poor

13 Jun 2026

Charelle

Upon arriving, they could not accommodate me for the room I reserved. Me and my family of 5 had to stay in a king dump for a whole week. After being told they would call and let us know if the two queen bed would come available, that didn’t. The hotel never had towels available for us, so we had to go to meijer to purchase our own towels. There was a door located outside of our room that stayed unlocked at all times. They never came to clean the room ONE time. On the last day I spotted a bed bug on the wall outside of our room. Saying all of this to say, if I were you, I WOULD NEVER EVER BOOK THIS HOTEL. I’d rather sleep in my car.

Family_with_children

4/10

Poor

18 May 2026

Domonique

It was loud, the bathroom was dirty upon arrival and I found a few bugs

Partner

6/10

Pleasant

18 May 2026

Habtamua

Breakfast included is a joke( they will give you a snack bag).No daily cleaning and we stayed there 5 days. We booked assuming it functions a hote, but really its functions as weekly rental.

Friends_and_family Family

8/10

Excellent

10 May 2026

Mellisa

Hard to find staff that speak English. They provide one tiny trashcan for a room w a kitchenette. The kitchen drawers are for show they don’t open. No counter space. Clean, no bugs, comfortable beds. Good for the price

Family

4/10

Poor

12 Apr 2026

Tony

Trash all in laundry room everywhere. People arguing. Rooms half cleaned

Partner

2/10

Poor

31 Mar 2026

Christine

Not Recommend Hotel on Northwestern Hwy. Bad Environment, not safe area, staff Not Helpful, Non Staff Speak English, Rude, don't like Service Dogs.

Family

4/10

Poor

28 Mar 2026

Christopher

Horrible experience

For my entire 7 day stay I was awakened between 2am - 530am with someone screaming in the hallway or banging on someone's door

Dog excrement on the sidewalk

Children running up and down the hallways

Unsavory people standing around outside smoking weed

I didn't experience the roaches like someone else pointed out so that was a good improvement but this hotel needs security at night because it is totally out of control

Ladies who appear to be prostitutes plying their trade in skimpy clothing

Hand to hand deals going on in plain sight

Too much illicit behavior

What broke the camels back is Detroit Police Department Crime scene detectives showing up to take pictures of something that happened

This seems to be a transitional house for residents from the city of Detroit not a hotel for guest looking for a quiet experience

You have been warned because I didn't take the Google reviews seriously enough

Please if you don't believe me read the Google reviews

You have been warned

Partner

2/10

Poor

24 Mar 2026

Christine

There are washers and dryers on second floor. Washers $3 load, small top load, washers are filthy, smell like mildew and take extra quarters, staff dont help. Dryers are same $3 some take extra quarters, dryers do work. Dont ask for Quarters or any Change from Desk They Will Not Give you Quarters or Change.

Pet

8/10

Excellent

09 Mar 2026

Deshanta

All the amenities are great. The guest area is super small. You must put 100 deposit down. You need to now that. Staff not friendly.

10/10

Exceptional

25 Feb 2026

Christine

Clean room, staff helpful, kind polite, love laundry room on site :)

4/10

Poor

23 Feb 2026

Zabrina

The room was not cleaned when I informed the desk staff made several excuses, still took an additional 4 1/2 hours almost 5 hours to get a clean pillow. I requested clean Lennon didn’t get back till the next day struggled for the right size sheets environment was extremely noisy.

Self

6/10

Pleasant

23 Jan 2026

Ashlee

Needs improvement..beds, pillows, amenities, enforcement of noise rules

Leisure Family_with_children

2/10

Poor

15 Jan 2026

NaTisha

Stinky room, rusty dust coming up from the garbage disposal, property was advised and did not accommodate my stay.

Friends_and_family Family

6/10

Pleasant

13 Jan 2026

Nichole

The room was half clean and had a funny smell as well as the staff wasn’t friendly at all

Self

2/10

Poor

05 Jan 2026

Georgeous

Unsafe location

Family_with_children

2/10

Poor

02 Jan 2026

Terri

Bathroom was dirty. No breakfast served, and there was no coffee in the room. After a long day working we came back and nothing has been done in the room, not even fresh towels.

Business

2/10

Poor

29 Dec 2025

Suresh

Room is allocated without kitchen even though my revervation has kichette in the booking.

Bathroom does not lock
We are not use the fire stick on the tv .

Terriable manager who is saying there are no rooms so if you want go cancel the reservation

Business_and_leisure Family_with_children

2/10

Poor

29 Dec 2025

Alex

Generally bad in all aspects.

Business Self

8/10

Excellent

07 Dec 2025

Donna

The room was spotless. The staff upon check in was great. The only issue was every morning the cleaning staff was super loud in the hall, I couldn’t rest. Also, due to the patrons smoking outside the smell came in the window. Although my stay wasn’t horrible, I probably won’t stay again because of the loud cleaners.

Friends_and_family Family

10/10

Exceptional

04 Dec 2025

Lania

Loveeeeeeee it

8/10

Excellent

03 Dec 2025

Arthur

No Breakfast available

Leisure Self

4/10

Poor

20 Nov 2025

BILLY

Whole hotel is very smokey. First room was smoked out. Had to change rooms. Second room was not to better.

Self

2/10

Poor

20 Nov 2025

Erica

No I got no service my whole 5 days always out of towels to wash up with my stay was a completely

10/10

Exceptional

01 Nov 2025

Zariah

The management and customer service is great.

2/10

Poor

20 Oct 2025

Diamond

False advertising of free breakfast, limited toiletries, loud environment

Business Family

8/10

Excellent

19 Oct 2025

contreda

With no breakfast, this was a deal breaker! False advertising. I wouldn't have stayed here. Also, Saturday night / Sunday early morning, the hotel guests were very noisy. Around 1-2:30 am there were many young kids in the hall banging on the door of the room next to my room. Disturbed my sleep 😴. The room was clean yet there wasn't any toilet paper.

Business_and_leisure Self

2/10

Poor

06 Oct 2025

Emery

I made a reservation, I had a family emergency,tried to cancel it and did not receive a refund

Leisure

2/10

Poor

19 Sep 2025

Benita

THERE WERE ROACHES!!! We listened to kids running up and down the hallway. We heard a guest shouting demands for a refund, yelling \"call the Southfield Police!!\". Guests had dogs-- big ones. Bulldogs: these weren't support or service animals. An absolute abomination.

Leisure Family

2/10

Poor

18 Sep 2025

Jamie

A No Go!

There were roaches in the room and the room stunk really bad too. It smelled stale and stagnant.

Friends_and_family Family

8/10

Excellent

17 Sep 2025

April

No breakfast

Friends_and_family Family

6/10

Pleasant

16 Sep 2025

Sam

Check in lady was rude...felt like u was bithering her as i checked in... also there was$100 deposit which i was unawre of... booked on hotel.com so mayne not the hotels fault but still annoying.... from 9pm till 2am there was a mma match between 10 ppl above us... honestly have no idea what else it could have been.. when checking out the next day the cops were there because of a seperate incident...

Friends_and_family Friends

2/10

Poor

14 Sep 2025

Jacob

We stayed here for 2 nights, during which we were inundated with the smell of weed as soon as we entered the building, we heard multiple domestic disputes, the building itself is a long term rental facility for residents that we were not informed of until we checked in. We were provided a single roll of toilet paper and only 2 towels, when we went to request more toilet paper we were told they were out. Residents did not follow quiet time rules.

Leisure Partner

2/10

Poor

07 Sep 2025

Stacey

No really don't stay here

Leisure Family_with_children

2/10

Poor

04 Sep 2025

Edith

There was no key to the room so we were told to call the desk to lock up each time we wanted to leave the room. There was no water or handles for the bathroom shower.

Leisure Family

10/10

Exceptional

31 Jul 2025

DaJani

Long stay

Good comfortable hotel, good for long-term stays if needed and a very reasonable weekly price

10/10

Exceptional

28 Jul 2025

Keceala

First time guest; had a great experience. 9/10 would recommend to anyone and will be back.

Leisure Partner

6/10

Pleasant

20 Jul 2025

Tyrese

To be honest the hotel is under construction but they allowing all pets to stay as long as they desire . Rooms are updated but TV aren’t smart nor is the staff . A lot of low life’s stay there or be present @ the sight

2/10

Poor

20 Jul 2025

Michelle

This has been the worst experience i have had at a hotel. When i checked in, i was not greeted and the person who was at the desk did not know what to do. Residents kept coming down cause their key did not work. One person came down three times in a matter 15 minutes. Once the receptionist got to me, my reservation could not be found and my card was charged twice. Once I finally got to my room, it smelled funny. Things look dingy and nasty. There were bugs on the bed and I killed two roaches. I was only there for maybe an hour. When i was checking out the reception just took my room key and said oh you are good……i had a reservation for two days and left the first night within an hour of checking in. I asked about my refund, the receptionist was very rude and did not even ask why i was leaving. It was like i was bothering the receptionist. This was the most disgusting experience I have an ever had. And they had the nerve to charge a 100 dollar deposit. Just awful

Leisure Partner

6/10

Pleasant

29 Jun 2025

Willie

I did not get the room I booked. The room did not Cups or glasses in the room, nor a chair other than the desk chair.

Leisure Self

2/10

Poor

25 Jun 2025

Jeel

No breakfast available
room lighting was very poor
smelling like weed whole night
live bees in the room active even in night