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Sheraton Detroit Novi Hotel

Novi - MI · United States

21111 Haggerty RdView location

8.6/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort9.2/109.2
Condition8.8/108.8
Neighborhood8.8/108.8
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sheraton Detroit Novi Hotel

Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.

Enjoy American cuisine at NoVI Craft House, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Novi? This hotel has 8800 square feet (818 square meters) of space consisting of conference space and 16 meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 238 air-conditioned rooms featuring LCD televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment.

Read more about this hotelShow less

When you stay at Sheraton Detroit Novi Hotel in Novi, you'll be in the business district, within a 5-minute drive of Schoolcraft College and Meadowbrook Country Club. This hotel is 3.3 mi (5.3 km) from Novi Ice Arena and 3.8 mi (6.1 km) from Sakura Novi.

Make yourself at home in one of the 238 air-conditioned rooms featuring LCD televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Novi? This hotel has 8800 square feet (818 square meters) of space consisting of conference space and 17 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available Car recommended LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • A car is recommended for transportation to and from this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for full breakfast: approximately USD 23.95 for adults and USD 23.95 for children
    • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
    • Self parking fee: USD 10.60 per day
    • Pet fee: USD 75 per pet, per stay
    • Service animals are exempt from fees
    • Late check-in fee for check-in between noon and 6:00 PM
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    English

    Spanish

Nearby attractions

Meadowbrook Country Club 1.6 km / 1 mi
Schoolcraft College 2.2 km / 1.4 mi
Ascension Providence Hospital Health Center at 7 Mile 3.6 km / 2.2 mi
Northville Winery and Brewing Company 3.9 km / 2.4 mi
Farmington Hills Ice Arena 4.2 km / 2.6 mi
Finnish Culture Center & Hall 4.5 km / 2.8 mi
Mill Race Historical Village 4.6 km / 2.8 mi
Suburban Ice-Farmington Hills 4.6 km / 2.9 mi
Laurel Park Place 4.8 km / 3 mi
Novi Dog Park 4.9 km / 3 mi
Tipping Point Theatre 4.9 km / 3 mi
Northville Art House 5.2 km / 3.2 mi
Cady Street Dog Park 5.2 km / 3.2 mi
Novi Ice Arena 5.3 km / 3.3 mi
Oasis Golf Center 5.9 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 238
  • hotel
  • City centre
  • Airport
  • Golf course
  • Ski slopes
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 35 more facilities & services
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Banquet hall
  • Conference room
  • Meeting room: 16
  • Printer
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Fax
  • Indoor freshwater pool
  • Sun loungers
  • TV lounge
  • Game room
  • Breakfast
  • Set menu dinner
  • Breakfast and lunch
  • Snacks
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE CLUBQUADRUPLE • CLUBQUA.CB

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    QUADRUPLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BED • 1 Bedroom • 29 m²DBL.CB-KG
    DOUBLE CLUB KING BEDPhoto unavailable15 photos

    Sheraton Detroit Novi Hotel

    DOUBLE CLUB KING BED

    Room photos

    15 photos

    Room overview

    Smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Room amenities

    • Bathroom
    • Bathtub or Shower allocation on arrival

    Facilities with extra charge

    • Extra beds on demand
    • Pay movies
    • Toiletries
    • Desk
    • Bathrobes
    • Satellite TV
    • Housekeeping
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CLUB QUEEN BEDQUADRUPLE • CLUB QUEEN BEDQUA.CB-QN

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    QUADRUPLE CLUB QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLUB QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CB-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOMSUI.B1-EJ

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    SUITE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 26 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable11 photos

    Sheraton Detroit Novi Hotel

    DOUBLE KING SIZE BED

    Room photos

    11 photos

    Room overview

    Smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom
    • Bathtub or Shower allocation on arrival

    Facilities with extra charge

    • Satellite TV
    • Ironing set
    • Housekeeping
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Pay movies
    • Extra beds on demand
    • Toiletries
    • Desk
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 29 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Sheraton Detroit Novi Hotel

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 29 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable5 photos

    Sheraton Detroit Novi Hotel

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUBRoom • CLUBROO.CB

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    Room CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 312 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Sheraton Detroit Novi Hotel

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    312 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB WITH VIEWSDOUBLE • CLUB WITH VIEWSDBL.CB-WV

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    DOUBLE CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Sheraton Detroit Novi Hotel

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sheraton Detroit Novi Hotel

8.6
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
9.2 /10
Condition
8.8 /10
Neighborhood
8.8 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
23 Jul 2026
Kierra
The room was nice, the pools door was locked and the pool was dirty.
10/10
Exceptional
20 Jul 2026
Jean-Christophe
great
10/10
Exceptional
17 Jul 2026
Mike
Great place. Restaurant far from being the best staff
Friends_and_family Family
4/10
Poor
14 Jul 2026
Myra
I did not stay at this property, but I still got charged
8/10
Excellent
14 Jul 2026
Louis
The property was nice and well kept. The staff was wonderful. The only small problem was that the bed appeared to be high and that made climbing into it a bite awkward at times for my wife.
10/10
Exceptional
13 Jul 2026
Praveen
Location is good. Bathroom is too small
Self
10/10
Exceptional
13 Jul 2026
Jesse
Great service
8/10
Excellent
12 Jul 2026
Theodore
Solid property in great location in the Detroit suburbs. Starbucks inside, adequate gym and a vip lounge if you can get. Ample parking and close to most things. Good staff. Summer live jazz events on weekends is a double edged sword in that it provides entertainment in the lobby but boy, does it get loud! We retreated to the top floor vip lounge to hang out. But overall solid property with a good staff.
Family_with_children
10/10
Exceptional
12 Jul 2026
Gerard
Very friendly and clean. Second year in a row that I have chosen to stay.
Self
2/10
Poor
07 Jul 2026
JaNeen
It took us almost 4 hours to get a room even with a reservation! They blamed it on short staff and the power outage! I really felt bad for the 2 front desk clerks cause it was out of their control but management should've came out and handled the angry customers instead of throwing them in the fire!
Friends_and_family Family
10/10
Exceptional
01 Jul 2026
shauntay
Everything especially the clean room.
10/10
Exceptional
27 Jun 2026
Stephanie
The staff was absolutely amazing. They went above and beyond to make us feel welcome.
Family_with_children
10/10
Exceptional
25 Jun 2026
Adia
For a last minute stay, this was the best option! The staff was very helpful, hotel was SUPER NICE for its pricing, I would definitely book here again!
Friends
4/10
Poor
24 Jun 2026
Jeron
Wedding party going early in morning could not sleep called front desk they said they had paid to have the wedding party it was nothing they could do but I paid money to also be there and get rest.
Partner
4/10
Poor
21 Jun 2026
Jennifer
The power went out the second night of my stay - meaning on an 85 degree day there was not air conditioning and no elevators. I arrived back to the hotel around 10:30 pm from a long day of sitting outside and walking as it was my nephews graduation. My room unfortunately was on the 6th floor - SO I said to the front desk, “if I walk up 6 flights of stairs with these 3 bags, my key is going to work right?” they said “oh yes the key has nothing to do with the power outage that is on a different system” Okay so I walk up the 6 flights of stairs and of course my key does NOT work SO I could not leave my bags, I had to walk down the 6 fights of stairs and let them know my key did not work. So the front desk worker was like “I am going to perform a superman I’ll be back” He came back down and went in the back after a couple minutes I looked back there and I was like \"so did you get my key to work or what?” And he said “yes I have your door propped open you better get up there before someone goes into your room” I am like \"excuse me…” So he did not offer to take my bags upstairs for me so here I go again up 6 flights of stairs only to find my room was warm and the whole reason I was staying at a hotel at all was because my father’s air conditioning was out that weekend and I cannot sleep or get ready in that heat so now here I am in the same situation. It is not the hotels fault that the power was out but it is about how they handled the situation and I was not cared for as a guest.
Self
10/10
Exceptional
14 Jun 2026
Loni
Room was clean, staff was friendly. Easy check in. Would definitely stay again.
Friends_and_family Family
6/10
Pleasant
14 Jun 2026
Charles
So lost power walking up 3 flights of stairs they could have covered the new parking fee 10 dollars a day not happy 3 huge lots in suburbs should not be charged no lights in parking lot while we were there don’t think I will stay there again after this not happy at all.
Family_with_children
10/10
Exceptional
14 Jun 2026
DOMINIQUE
Rooms were clean and upgraded, bar was nice and staff was knowledgeable
Partner
6/10
Pleasant
09 Jun 2026
Gary
Overall, enjoyed my stay. The power went out and the hotel went on generator power. The elevators stopped working and did not work the final two days of my stay.

I was on the sixth floor so walking up six flights of stairs repeatedly wasn’t the best.
Friends_and_family Friends
8/10
Excellent
06 Jun 2026
Kareem
Great atmosphere and very attentive
Self
10/10
Exceptional
02 Jun 2026
Mirian
Me hostess en este hotel y lo recomiendo mucho, la gente es muy amable y personal muy servicial. El hotel es lindo, hacen limpieza todos Los Dias, tiene gimnasio, piscina y parque alrededor para caminar. Lo recomiendo. Volvere!!!
10/10
Exceptional
01 Jun 2026
Radha Krishna
Clean room and good food options around
Self
10/10
Exceptional
30 May 2026
Yasmine
Rooms are big, very clean, and modern. The pool is heated and very clean. Overall Excellent experience
Family_with_children
10/10
Exceptional
29 May 2026
Channel Merideth
Location was great. Love the location very welcoming.
Self
10/10
Exceptional
26 May 2026
Cynthia
Cleanliness of room and hotel, in general
Helpfulness of staff, accommodating
Family
6/10
Pleasant
25 May 2026
Jessica
The pool area was very cold. The pool did not feel very heated. There was also clumps of hair floating around in the pool. Not to mention you couldn’t even seen the bottom of the pool because the water was so cloudy.
The room was clean and the bed was comfortable. The walls seem very thin and you can hear people next door very well.
Family_with_children
10/10
Exceptional
18 May 2026
Paola
Excelente Hotel Su Atención y Limpieza Me Encantó
Partner
4/10
Poor
17 May 2026
Aaron
Staff was great friendly and helpful room had a few issues bathroom door top hinge was loose causing top of the door to hit the frame door wouldnt latch. Lights in the bedroom were connected to a 6way splitter when i move the end table the splitter fell out of the wall had to move the bed and plug it back in because the center screw isnt even there to hold it. Biggest issue i had was the left side of the bed there is no plugs or USB to charge a phone and for CPAP. Breakfast was great staff was great room needs some work
Partner
10/10
Exceptional
16 May 2026
Humberto
Really nice hotel, was shocked to get a good deal for this type of hotel, really recommend it
10/10
Exceptional
08 May 2026
Nadine
Beautiful lobby, rooms and great breakfast
Family
10/10
Exceptional
07 May 2026
Donghwan
Clean and good hotel. I had a bad experience day before with country inn and suite and this is best hotel in Novi. Friendly staff and clean hotel.
Friends_and_family Family
6/10
Pleasant
04 May 2026
Brianna
This is a decent hotel but definitely can use upgrading in rooms . Also objects were really dusty and filthy in the rooms, can tell it haven’t been cleaned in a while. Definitely should be free parking, No jacuzzi , and for the price breakfast should be able to be served to your room . Overall I would give the stay a 5/10
Self
10/10
Exceptional
02 May 2026
HARSHITH
clean
Family_with_children
8/10
Excellent
26 Apr 2026
Jennifer
The room was spacious and clean. Beds and pillows were very comfortable. The walls are thin. We had to complain about noise at 3:30am. Breakfast is not included so we did not purchase it.
Friends_and_family Family
8/10
Excellent
25 Apr 2026
Ashley
Nice staff and great options for breakfast!
Partner
10/10
Exceptional
19 Apr 2026
Angela
I would stay here over and over! Beautiful hotel, amazing lobby, they also have their own restaurant and nice bar. The beds were so amazingly comfortable and the room was great. Definitely recommend.
Friends_and_family Family
4/10
Poor
19 Apr 2026
Robert
Unfortunately, we had an opportunity to sleep in a bit Sunday morning before Mr daughter's game. A church service was extremely loud, beginning at 9am.
Family_with_children
8/10
Excellent
19 Apr 2026
Blanca
The was clean and the front desk staff was very helpful and kind
Business
10/10
Exceptional
08 Apr 2026
Hattie
Great stay
10/10
Exceptional
07 Apr 2026
Lynesha
The resturant is very good.
The rooms are clean. The front desk was great except for one of the supervisors who needs to be retrained.
10/10
Exceptional
05 Apr 2026
Crystal
B”fast great
10/10
Exceptional
02 Apr 2026
Richard
Breakfast was difficult to navigate. Lots of confusion and quality not that great.
8/10
Excellent
08 Mar 2026
Leticia
The back of the toilet was not as clean.
Partner
10/10
Exceptional
02 Mar 2026
Maria
The staff was very nice & helpful & the entire hotel is clean & beautiful
Partner
10/10
Exceptional
01 Mar 2026
Jermaine
Room was spotless staff was awesome.
6/10
Pleasant
28 Feb 2026
Justus
Room was very clean, staff just ok. Very loyd and noisy at this hotel when we stayed.
Friends_and_family Family
10/10
Exceptional
25 Feb 2026
sean
Very nice very clean will be going back
10/10
Exceptional
22 Feb 2026
SUSAN
Staff was professional, friendly and helpful. Room, lobby and pool areas were clean
Family_with_children
10/10
Exceptional
21 Feb 2026
susan
Overall cleanliness was great. Staff showed exceptional customer care. Beds were comfortable. Kids enjoyed the pool!
Family_with_children
6/10
Pleasant
20 Feb 2026
Francis
Overall 3 stars out of 5 pretty much on everything.
Family_with_children
8/10
Excellent
20 Feb 2026
Michael
Very clean, comfy bed. Toilet did not flush as it should. Had to hold handle down and it went down super slow.
Partner
10/10
Exceptional
15 Feb 2026
Camisha
The room was so wonderful clean to perfection! I love the location and the price for my stay. Most hotels were around $400 but I got this room for a great rate! Front desk staff were excellent and super friendly! This hotel made me Join Marriot Bonvoy rewards programs!
Leisure Family_with_children
8/10
Excellent
15 Feb 2026
Kimberly
Our room was very nice and clean. The bathroom looked like it was recently updated with a nice shower. Our TV was difficult, it took forever for the remote to respond to changing channels and at one point it restarted. Would've given 5 stars but the TV and not having a continental breakfast is why I took a star away. The only option for breakfast was a $25 buffet.
Partner
10/10
Exceptional
25 Jan 2026
Mozhgan
Friendly staff, clean rooms
4/10
Poor
16 Jan 2026
Melissa
The hotel and room were great, and clean. I however was next to a room that slammed their door non stop, all hours of the night. So no sleep unfortunately. The staff were great, but there should be more rules in place for teens staying at the hotel.
10/10
Exceptional
15 Jan 2026
Kelly
Pet friendly room was comfortable & clean, breakfast brunch better than many, great omelet.
Friends_and_family Family
10/10
Exceptional
01 Jan 2026
Bryan
Great experience
Partner
10/10
Exceptional
27 Dec 2025
Jan
It’s a wonderful hotel. And, the food is tasty.
Friends_and_family Family
8/10
Excellent
14 Dec 2025
Kathleen
The hotel was beautiful and well—equipped. The staff was friendly. My only complaint is that the pool is FREEZING. They have an indoor pool and it felt like there was no heat in the pool room and the temperature of the water had to have been in the 60s. My son lives to swim at hotel pools. Honestly, 100% of the reason we booked this one was the really nice looking pool. I wish they invested a little more in it to make it a better place to be. Even the water in the pool shower was cold, so there was no way to warm up short of taking a shower back in my room.
Friends_and_family Family
2/10
Poor
30 Nov 2025
Sierra
They have roaches. There was a huge roach in our bathtub.
Leisure Family_with_children
10/10
Exceptional
30 Nov 2025
Laura
The rooms were spotless and beds SUPER comfy!
Leisure
10/10
Exceptional
19 Nov 2025
Josephine
Perfect accommodations
Leisure Partner
8/10
Excellent
15 Nov 2025
Keva
Fine
8/10
Excellent
12 Nov 2025
Mike
Sleeping area was large and comfortable, but the bathroom was a bit small.

Plenty of HOT water, though!
10/10
Exceptional
06 Nov 2025
Onadette
The room was spotless, everyone was so friendly,really enjoyed my stay.
Business
10/10
Exceptional
06 Nov 2025
Eric
The room was clean and pleasant.
10/10
Exceptional
02 Nov 2025
Dorian
Very clean room, large television with streaming, professional agents to check you in
Partner
10/10
Exceptional
25 Sep 2025
Amy
Great room and the staff was so accommodating and friendly!
Leisure Partner
10/10
Exceptional
23 Sep 2025
Kevin

$24 less than Sheraton website.

Quick easy stay, same day reservation was $24 cheaper on hotels.com than Sheraton website direct.
Partner
6/10
Pleasant
10 Sep 2025
Abdullah Al
nothing especial. I didn’t enjoy at all.
10/10
Exceptional
05 Sep 2025
Katherine
Excellent staff. No complimentary coffee anymore :(
Business_and_leisure Pet
10/10
Exceptional
01 Sep 2025
Borris
Cant complain about anything at all. Cool bartender name Ed also 😎
10/10
Exceptional
31 Aug 2025
Elvis
My favourite place
Business Partner
10/10
Exceptional
29 Aug 2025
Rami
Overall a good choice
Self
10/10
Exceptional
17 Aug 2025
Rebecca
Hotel was spacious and clean. Staff was nice as can be.
Business
10/10
Exceptional
15 Aug 2025
Katishia
I would definitely refer this Sheraton
Leisure Family
4/10
Poor
14 Aug 2025
Jia
It is in a very convenient location, with supermarket open until midnight, McDonald’s right cross the street. We stayed four nights there nobody cleaned bathtub at all
10/10
Exceptional
11 Aug 2025
Diana
Everything works fine
Leisure
6/10
Pleasant
10 Aug 2025
Helen
They didn’t clean the room daily. Only thing they did were that made the bed.

Calling for customer service was very bad. Before I booked the room, I had a question about the breakfast. First Lady picked up my call with baby taking and dishwashing sounds. She couldn’t answer my question and hung up the phone. I called back and it was the same person that I talked with earlier. When I repeat my question again, she just hung up the phone.
Please think about this type of working at home’s quality.
6/10
Pleasant
06 Aug 2025
Resham
Easy access to freeways, strange conference held there that wknd--odd for that caliber of hotel so lots of ppl in costumes, smoking, noisy. Dining hours limited. Roll in shower that made a mess in the whole bathroom bc shower head in wrong place. Poor lighting in the room. No light above shower
Leisure Family
10/10
Exceptional
04 Aug 2025
Suresh
Customer service is good
10/10
Exceptional
01 Aug 2025
Osama
Perfect
10/10
Exceptional
27 Jul 2025
Kristina

Wonderful place

My daughter and her friends stayed here, so we could enjoy the activities in the city. We were greeted by an amazing staff member Rio. He was so helpful, kind and friendly. Thanks again Rio for all your kindness!
Friends_and_family Family
8/10
Excellent
25 Jul 2025
JAMES
Very small bathroom. One parking lot closed for the three days we were there, very long walk to room. Room could have been a bit cleaner, popcorn on floor behind round work table...plug in on table not working Bed was comfortable.
Business_and_leisure Partner
10/10
Exceptional
16 Jul 2025
Kiara
Great stay
Leisure Family_with_children
6/10
Pleasant
14 Jul 2025
Sasha
Decent hotel but they didn’t clean our room
4/10
Poor
13 Jul 2025
Darlene
The window in my room was leaking so much that we could not sit near it. I had to clean it up myself. They could not give me a new room. Water dripped all night. I couldn’t sleep.
Business
10/10
Exceptional
12 Jul 2025
erin
The pool area was awesome!!!
Leisure Friends
10/10
Exceptional
11 Jul 2025
Ta Yi
Nice and clean
Leisure Family
10/10
Exceptional
07 Jul 2025
Lawrence
Overall my stay was great. Staff was friendly and accommodating. Not sure why, but the A/C unit in my room was a bit noisy with a random
8/10
Excellent
02 Jul 2025
Douglas
Nice facilities - business rather than leisure oriented.
Leisure Partner
2/10
Poor
26 Jun 2025
Scott
The room itself was OK, worst part is there are no outlets near the nightstands so you have to charge your devices across the room. Super small bathroom. The worst part of this property, and the reason I will never go back, is the horrible, inept service at the lobby bar/restaurant. The two individuals running it were a complete disaster and either need extensive training or replacement, They purposely avoid eye contact so they don't have to do the work, and if they walked any slower they would be moving backward. The bar was a complete mess, with glasses, dishes, check recipts all over the place. I even observed the bartender pour a wine order into a dirty wine glass that had been sitting on the bar for 45 minutes. I interjected at that point and informed him those dishes were dirty. For $350/night, I will NEVER come back to this horrible place.
Business Self
6/10
Pleasant
25 Jun 2025
Judith
We were there for a conference with meals, and we gave the banquet/dining staff a standing ovation on the last day. The banquet service was outstanding, the food was well made and very good, and the staff was more than gracious in making sure everything went well
Business
8/10
Excellent
23 Jun 2025
Lerato
Staff was an absolute pleasure, from front to cleaning.
The only issue was cleaning the room took all day and 2 phone calls. They however were able to switch us to a different room through hiccups which was great. The kids loved every minute of it , the pool was good. Breakfast was good. Some salmon would be a great addition. veggies as an added option, would be great too!, The hotel is real clean, I love this! You can’t go wrong with a clean hotel. Carpets fresh no moldy dusty smell. Loved it!
Leisure Family_with_children
8/10
Excellent
23 Jun 2025
Lerato
Not happy breakfast was not included. You feel like hotel is discounted but at the end it’s really not worth using 3 rd party. Not much savings. However the agent who helped me change booking dates from Expedia was superb and helpful. Thank you for a great job - the hotel was clean, beautiful, great staff. Good breakfast. Pool was great for the kids, and we felt at home. Weldone sheraton Novi.
Leisure Family_with_children
8/10
Excellent
22 Jun 2025
Judy
At conference. Excellent food.
Business
10/10
Exceptional
18 Jun 2025
Ghada
Highly recommended
Business_and_leisure
10/10
Exceptional
12 Jun 2025
Keshia
Great stay
Partner
8/10
Excellent
11 Jun 2025
Fadhil
Very good
10/10
Exceptional
09 Jun 2025
Lance
Nice Staycation
Partner

Location & surroundings

Sheraton Detroit Novi Hotel
21111 Haggerty Rd, Novi, United States

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Sheraton Detroit Novi Hotel

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