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Comfort Suites Wixom

Novi - MI · United States

28049 Wixom Rd.View location

6.0/10Good1,001 Reviews
Cleanliness6.0/106.0
Service6.8/106.8
Comfort7.0/107.0
Condition5.8/105.8
Location8.6/108.6
Neighborhood8.2/108.2
Value2.0/102.0
Amenities5.2/105.2
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  • Sport hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Suites Wixom

Get more of the space you need to spread out, relax or work at the newly-renovated, smoke-free Comfort Suites hotel in Wixom, MI, located near the Rock Financial Showplace Conference Center.

Nearby destinations include Comerica Park, The Henry Ford Museum, Detroit Metropolitan Wayne County Airport, Wayne State University and The MotorCity Casino. Take advantage of free hot breakfast, free WiFi, fitness center and indoor heated pool. Modern rooms include a flat-screen TV, microwave, sofa sleeper, hair dryer and recharge device.

Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

With a stay at Comfort Suites Wixom - Novi in Wixom, you'll be connected to a shopping center, within a 5-minute drive of Vibe Credit Union Showplace and Providence - Park Hospital.

This hotel is 1.9 mi (3 km) from Novi Oaks Golf & Sport Center and 2 mi (3.2 km) from Ascension Providence Hospital. Make yourself at home in one of the 92 air-conditioned rooms featuring microwaves.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 150.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    18
  • Spoken Language

    Hindi

    English

Nearby attractions

Ascension Providence Hospital 2.4 km / 1.5 mi
Total Sports Complex 3.4 km / 2.1 mi
Suburban Collection Showplace 3.4 km / 2.1 mi
Vibe Credit Union Showplace 3.5 km / 2.2 mi
Paradise Park 3.6 km / 2.3 mi
Novi Oaks Golf & Sport Center 3.7 km / 2.3 mi
Links of Novi 4.9 km / 3 mi
Putting Edge Novi 5.1 km / 3.1 mi
JDKarting 5.2 km / 3.2 mi
Lucky Strike Novi 5.4 km / 3.3 mi
Twelve Mile Crossing at Fountain Walk 5.4 km / 3.4 mi
Walled Lake 5.7 km / 3.5 mi
Lyon Oaks Dog Park 6 km / 3.8 mi
Twelve Oaks Mall 6.5 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Multilingual staff
  • Hotel safe
  • Lift access
  • GymExtra charge
  • Newspapers
Show 13 more facilities & services
  • BBQ facilities
  • Smoking areaExtra charge
  • Indoor freshwater pool: 1
  • TV lounge
  • Game roomExtra charge
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishment
  • Fitness
  • Horse ridingExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Comfort Suites Wixom

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Comfort Suites Wixom

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Comfort Suites Wixom

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Comfort Suites Wixom

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 48 m²SUI.NM-1
    SUITE NON SMOKINGPhoto unavailable2 photos

    Comfort Suites Wixom

    SUITE NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Room amenities

    • Wi-fi
    • Satellite TV
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Comfort Suites Wixom

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Comfort Suites Wixom

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-2

    Photos are not available for this room type.

    Comfort Suites Wixom

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 48 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable3 photos

    Comfort Suites Wixom

    SUITE KING BED NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Wi-fi
    • Satellite TV
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 48 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable5 photos

    Comfort Suites Wixom

    SUITE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Desk
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Bathroom: 1
    • Hairdryer
    • TV
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Living room: 1
    • Wi-fi
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Comfort Suites Wixom

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 48 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable6 photos

    Comfort Suites Wixom

    SUITE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Satellite TV
    • Wi-fi
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 48 m²SUI.2Q-NM
    SUITE TWO QUEEN BEDS NON SMOKINGPhoto unavailable4 photos

    Comfort Suites Wixom

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Room amenities

    • Wi-fi
    • Cable TV
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Suites Wixom

6.0
Good
1,001 Reviews
Cleanliness
6.0 /10
Service
6.8 /10
Comfort
7.0 /10
Condition
5.8 /10
Location
8.6 /10
Neighborhood
8.2 /10
Value
2.0 /10
Amenities
5.2 /10
100 reviews shown
2/10
Poor
12 Jul 2026
Jenna
My daughter and I booked this hotel for one night while attending her baseball tournament. Unfortunately, the hotel did not match the photos or the quality we expected.
The exterior of the property was very run down. The parking lot was crumbling and full of potholes, and the landscaping was dead and poorly maintained. We assumed the building was simply older and hoped the inside would be better.
Unfortunately, the interior was not. The lobby and hallways had a musty smell that seemed to be covered with a strong cologne or air freshener. Check-in was average.
The hallways were dirty, some guest room doors had plastic taped over them, and the elevator smelled like dirty mop water and looked as though it had been cleaned with a dirty mop.
When we entered our room, it was hot, humid, and smelled like dirty clothing and dirty mop water. I turned on the air conditioner, but it made unusual noises and only blew warm, unpleasant-smelling air. The beds were poorly made, the top bedding had visible stains, and the white pillowcases had a noticeable yellow tinge where guests' heads would rest. The furniture was also very worn and in need of replacement.
We decided not to stay and checked out immediately to find another hotel. The front desk employee did offer us a different room, but we declined because the overall condition of the property made us feel another room would likely not be any better.
Family_with_children
2/10
Poor
08 Jul 2026
Felicia
I didnt even stay at this filthy Motel because its definitely not a HOTEL, and they wouldn't refund me my money
2/10
Poor
28 Jun 2026
Elaine
Comfort Suites needs to update this hotel. It seemed old and not clean. The pool was too cold for swimming. The laundry room was dirty. Our room was fine, but the tub/shower looked old and unappealing. We didn't use it. The staff was nice.
Partner
4/10
Poor
25 Jun 2026
krishna
They donot do room service next day by default. Guest to go to front desk and request for room service. Room phone doesn't work. Shower barely had water pressure.
Their Br fast remain open until 9am only, which wasn't disclosed on website.
The morning shift desk guys was very fuzzy and very rude behavior. He didn't even put final bill in envelope, even after asking for envelope, his answer was \" we donot provide envelope\". Stay away.
Business
4/10
Poor
21 Jun 2026
DANIEL
Dirty everything
10/10
Exceptional
14 Jun 2026
Ramanan
Slightly run down hotel but thy make the best of it! Rooms were fine, bed was nice, bathroom had no complaints, breakfast was great. Would stay there again.
Self
10/10
Exceptional
11 Jun 2026
James
Clean room, staff was friendly, air conditioning worked great and plenty of parking.
Self
2/10
Poor
10 Jun 2026
Cazzie
The room was dirty! Floor was not vacuumed; hair all over the bathroom floor and in the corner near the tub and all around the toilet! Towels had stains and was ripped. Sheets did not smell fresh! Ball of hair on the floor when walked into the room!
Self
8/10
Excellent
09 Jun 2026
Walter
Air not working properly and kids making Noise next door in room 404 .. The price is not commensurate with the accommodations should definitely be lower and this is not a 4/5 my star Hotel .It's outdated and needs updating. It has potential if they would spend the money to make the proper changes , It is an average stay for me with the current conditions .
Self
4/10
Poor
08 Jun 2026
Betsy
Hotel was very worn down and not very clean. Bath tub backed up while showering and the shower pressure was poor because the bath faucet leaked. One light fixture in room had no cover, just a bulb. Security lock on door was broken and missing. Sheets were threadbare. Wouldn’t stay at this location again.
Self
6/10
Pleasant
01 Jun 2026
Brian
Great location. Accessible. Centrally located. Room was big. TV Small. WiFi in & out. Under renovations; Carpeted fire exit? Fire Exit blocked open on ground floor. Broken outlet at breakfast? Overall good value and I will be back.
Friends
10/10
Exceptional
18 May 2026
Brian
Clean. Quiet. Convenient for my event. I would stay here again.
Self
6/10
Pleasant
26 Apr 2026
Todd
Room was good enough for me. Not sure it would have been suitable for the rest of my family. It s a bit dated and cleanliness could have been better. Opened the refrigerator and it was mouldy. Breakfast offers a handful of items, could use more items.
Bed was comfortable and the price was good.
Self
10/10
Exceptional
25 Apr 2026
Julius
Yes. The room was clean and neat. The air conditioning was good. Parking was excellent. The breakfast was good could have used some bacon and waffles. The clerk was polite. Everything was wonderful.
Self
6/10
Pleasant
20 Apr 2026
Kathryn
Air conditioning not working. Lights in room not working.
Self
2/10
Poor
20 Apr 2026
Amber
NEVER STAY HERE.
Room was disgusting - stains everywhere (floor, sheets, lampshades), furniture was gross and broken down, windows were dirty and had BLACK MOLD.

I was given a new room - was not any better. Manager and staff tried to say the black mold was just dust. No one offered to look at the room with me. No one apologized.

I walked out and they just said, \"ok\".
Business
2/10
Poor
19 Apr 2026
Yas
This property should not be open for public health reasons. Bathroom sink was extremely slow. The room was hot, so we turned AC on. It was sort of working, but I started to sneeze badly like I had allergy, either dust or mold, and had to turn it off. Hot night. False advertisement: Their swimming pool was closed. There were many room doors that they wrapped with plastic bubbles, so they were clearly not using.
10/10
Exceptional
12 Apr 2026
Marcela
Expend a comfortable night
Family_with_children
6/10
Pleasant
31 Mar 2026
Brooke
Parking was easy front desk clerk was very friendly.
Family_with_children
6/10
Pleasant
29 Mar 2026
Alyssa
The room and property were clean. The men's public restroom wasn't working, the swimming pool was out of order, there is no hot tub, the breakfast needed more options. The handicap room toilet was extremely low. The staff seemed to spend more time outside smoking than inside working. There was no housekeeping service and no additional towels brought to the room. There was no notepad and pen left in the room for writing quick things and we were there for business so it would have been needed. The one positive thing is that it was close to our business meetings
Business Friends
8/10
Excellent
29 Mar 2026
Iesha
Parking was very convenient the room with very comfortable air conditioning kept the room cool on the warm days and kept it warm on the cool days I would definitely come back!
Family_with_children
8/10
Excellent
29 Mar 2026
Gregory
I never got the opportunity to check it out but I'm sure it was hot enough.
8/10
Excellent
26 Mar 2026
JACQUES
Parking is good , heater is good but no one shows to clean up my room for 3 nights
Self
2/10
Poor
21 Mar 2026
Owen
The pool was out of order, the bathroom was unclean, and the fitness center was closed.
6/10
Pleasant
19 Mar 2026
Kelly
The building is old. The carpet and furniture is old-needs updating. With that being said, I believe that some updating is being done as there was plastic sheet covering the door of 4 rooms. It looks like they have replaced lighting and did with motion sensor's lights. Well, this is great when a person is awake BUT not in the middle of the night. There were 3 motion sensors-1 on the light switch next to the door to turn on light in front of door, 1 in the bathroom and 1 within the door handle plate. So, every time you moved, the lights would turn on. This includes in the middle of the night. The door handle sensor even picked up movement of my legs in the bed during the night causing the lights to turn on in the sitting area and forcing me to get out of bed to manually turn off the lights. I ended up going to Home Depot to buy painter’s tape and used that to cover the sensor. This worked so the lights had to be manually turned on BUT the lights are also on a timer where they would turn off when I still needed them on. Consequently, I will NOT be back to this Comfort Suites.
Self
6/10
Pleasant
20 Feb 2026
Amiri
Pool out of service things could’ve been better and breakfast could’ve been better
Partner
2/10
Poor
16 Feb 2026
Valerie
Room was FILTHY. Found someone else’s c0(k ring, used q—tip, hair, and bottle cap all within the first hour. There was a stain on the bed spread that we could see. The pool wasn’t working no water juice or pancakes at breakfast + no housekeeping the day in between our two night stay. Don’t get me started in the dances already existing in the room. If there were an option for zero stars I would choose it. Paid at least 50% more than the going rate. Absolutely will never return.
8/10
Excellent
15 Feb 2026
Zhaojun
good but too much noise
8/10
Excellent
02 Feb 2026
Glen
The staff were all very friendly. Our room was comfortable and clean. It's an older hotel so it's not perfect. But comfortable. The swimming pool was closed. The hotel was perfect for what we needed .
Leisure Family
2/10
Poor
26 Jan 2026
Megan
No updates in 20+ years. Pool is leaking and looks to have been closed for a long time. Ice machines broken except on the first floor. Over charged for our stay. Will not be staying again or booking with Expedia. We could have stayed at a nicer hotel for less money. Booked because of a heated pool, very disappointed kids.
Business_and_leisure Family_with_children
2/10
Poor
25 Jan 2026
Keyana
Disgusting the rooms had dead roaches
2/10
Poor
25 Jan 2026
Denise
Basically everything was out of order. No pool, no breakfast, run down badly, had to go ask for blankets for the sofa bed. Literally would only give us 1 key for our room and it barely worked.
Leisure Family
6/10
Pleasant
23 Jan 2026
Timothy
ROOM WAS OK. OLD FURNITURE NEEDS UPDATING. LET'S START WITH THE OLD FRAYING OFFICE CHAIR.
6/10
Pleasant
18 Jan 2026
Samantha
Pool was closed. Looked to have been closed for quite some time.
Bed was ok. Room was cleaner than the rest of the hotel.
Milk was sour at breakfast with no other drink option but coffee.
The hallway smelled of marijuana but our room did not.
Will not stay here again.
Business_and_leisure Family_with_children
2/10
Poor
30 Dec 2025
Hamza
I am freaking covered in bed bug bites all over my back chest face neck. Every room upstairs on the right side of the hall had the door open which I didn't think much of when I arrived late at night the next morning as I was leaving i peaked into to the rooms and saw mattresses standing straight up,.. obviously being treated.. why would they let anybody get a room here while they know they're infested with bed bugs. You have no idea the stress they've caused me. Never stay here, im considering legal action heavily.
4/10
Poor
24 Dec 2025
Victoria
Paid almost $175 for 2 nights, including breakfast.. But breakfast was never served at all. Complained to front desk about stomping from the room above ours and didn’t help much. Definitely was NOT worth $175.
Business_and_leisure Partner
2/10
Poor
30 Nov 2025
Jake
We had to switch rooms for how bad the room was things were broken and the beds were dirty. Staff was good though about it with
4/10
Poor
23 Nov 2025
Taylor
Room wasn’t very clean ripped comforter stained sheets and stained bathroom towels
Self
6/10
Pleasant
16 Nov 2025
Terry
Breakfast could be better
Partner
2/10
Poor
09 Nov 2025
Amy
Heat didn’t work. Carpet stained everywhere. Bathroom sink didn’t have a plug. Dirty.
Leisure Family
6/10
Pleasant
02 Nov 2025
Tina
The room was fine. Nothing fancy but worked for a one night stay.
Leisure Partner
2/10
Poor
26 Oct 2025
Jamal
Horrible
2/10
Poor
19 Oct 2025
Jeremiah
Stay was terrible!!!!!!!! Walked in the shower was running and the tub had a dirt ring around it. Smell in the room and all around was bad. No night shift manger staff was unwilling to help and accommodate the guest like it was my fault. Nasty bad place to stay
2/10
Poor
14 Oct 2025
Jerry
The place was filthy. More like a third world hotel in some undeveloped country. Halls hadn't been cleaned in weeks, bathroom faucet didn't work, toilet was dirty, elevator was full of dirt, smears and crap on the floor and walls. Room was not services during our visit. An open bag of winter ice salt was still sitting in the entry from last winter (or before). Air conditioner vents were caked with dust. No breakfast as promised on our final day. In the past, Choice Hotels had standards. Those standards are gone.
Friends_and_family Friends
6/10
Pleasant
12 Oct 2025
Subimal
Will not recommend to anyone. We stayed 2 nights. They never come to replace bedding and towels. Heater was not working and when I told at the service desk and said he is going to notify housekeeping. I said nothing. If he’s going to tell housekeeping to fix heater what would you expect from them, I figured not worth it to explain.
Friends_and_family Family
4/10
Poor
12 Oct 2025
Jodi
Black mold found in room; breakfast coffee area walls were gross with splattered coffee; nobody cleaned any tables/counters or refilled anything during breakfast
Friends_and_family Family
4/10
Poor
11 Oct 2025
Colleen
Mold in bathroom, room needs reconditioning
Friends_and_family Family
2/10
Poor
08 Oct 2025
Carl
When we arrived at the Hotel, we were told there was no room available, even though we had a confirmation no. No offer was made to reimburse us. We were told we'd have to take it up with Expedia. Staff was not helpful or courteous...basically told us \"too bad\"...When we asked to speak to a Manager, we were told no one was available...Never stay at this place unless you like being mistreated and denied service!
6/10
Pleasant
06 Oct 2025
jenni
The property is extremely run down and dirty. I was there for 4 nights and I noticed the elevator was never swept or anything. It’s quite a dirty place. The staff was extremely nice and accommodating, however.
Leisure Self
2/10
Poor
05 Oct 2025
Shelette
Terrible. Dirty. Bed Bug! People standing around outside smoking marijuanna.
Leisure Family
2/10
Poor
05 Oct 2025
Heather

Don’t stay there

Dirty actual blood spots on carpet and on a wall. Dried food on the table. No plug for bathtub. Pool water was very cold and no towels. No phone in one of the rooms and one of the mini fridges smelled of fish so bad couldn’t use it. Hallways smelled of weed. Just don’t stay there.
Friends_and_family Family
4/10
Poor
03 Oct 2025
Jessica
Hotel is very run down. A lot of damage. Locks on the door to our room were broken.
Room did appear to be cleaned well. But the hotel was trashed in other area. It’s dlose to highway and food options.
Leisure Family
8/10
Excellent
02 Oct 2025
Lynda
Parking was well lit. There were two individuals just sitting on the edges of the lot but they didn’t pay attention to us. I felt safe.
Beds and pillows were super comfortable. Room was clean.
Leisure Partner
2/10
Poor
29 Sep 2025
Kim
The room had dirty bedding, broken closet doors, ripped curtains, holes, etc
Leisure Family
4/10
Poor
28 Sep 2025
Cali
Our room was not ready, and we got there 2 hours after check in time. As well as our keys not working late night trying to get into our room.
Partner
6/10
Pleasant
28 Sep 2025
Darryl
Walked in and the entrance light was not working. Bathroom had a strong mildewy, musty oder as the bathroom fan was not working. Had to open the window to air things out. Three lamps had to be plugged in. Went to make coffee and while there was plenty of coffee, the basket on the coffee maker was missing. Otherwise, bed was comfortable and sheets were clean. Front desk staff were friendly and helpful.
Friends_and_family Family
6/10
Pleasant
23 Sep 2025
Laura
The staff was excellent, however the toilet had a very loose seat, the shower backed up when used. The bed comforter was torn and stained, during our three day stay no one came to clean the room, we had to go to the desk for towels and toilet paper
Leisure Family
8/10
Excellent
21 Sep 2025
Damon
Easy access off the main highway simple check-in. Very quiet.
Leisure
8/10
Excellent
20 Sep 2025
Emily
The room was nice and large. We did have to switch from our original room due to the AC not working but they made sure to give us the same room type and we ended up with a better view.
Leisure Family
2/10
Poor
19 Sep 2025
Donna
The breakfast was sparse at best, constantly ran out of items, and not kept clean. The fitness center is in disrepair. Elevators dirty. The rooms were below average. We reported items that needed fixing in our room and it was not attended to during our 5 day stay.
Leisure Family
8/10
Excellent
19 Sep 2025
Kellie
I understand the hotel is old. It definitely needs an update, but looking at it, I assume it will eventually go out of business. It seems that the powers that be have just let this one go. Kinda sad!!
2/10
Poor
15 Sep 2025
Jason

don't stay

I booked this for my family. Upon arrival they were very hesitant to enter. Once they entered they immediately turned around and left. The conditions were unacceptable and they didn't feel safe there. Never checked in.
Friends_and_family Family
4/10
Poor
11 Sep 2025
ehsan
Very outdated, not a proper breakfast, not clean.
Leisure Family
2/10
Poor
10 Sep 2025
Michael
This place should be condemned
6/10
Pleasant
31 Aug 2025
Cheryl
Garbage overflow by entrance
Garbage and cigarette butts in parking lot
Entrance windows dirty
Mirrors in the room not cleaned fingerprints all over
Sheets were not on properly thrown together we asked ourselves were these clean sheets?
We will not be staying there again.
Business_and_leisure Partner
4/10
Poor
29 Aug 2025
Verified traveler
The milk was sour, eggs were runny, no juice sjust coffee and water. When checking in service didnt talk much when checking in. Need a code to use restroom in lobby. Wouldnt recommend.
Friends_and_family Family
2/10
Poor
17 Aug 2025
Verified traveler

Believe the reviews

Overall feel of the hotel is run down.
Room - We were told the 2nd floor was remodeled so I ignored the reviews and requested the 2nd floor. The rooms were not remodeled and dirty. The carpet was stained with what looked like crayons and the floor in the bathroom wasn't cleaned well. The beds were ok so we just stuck it out.
Also, don't expect more than 2 washcloths per room and if you want more you have to bring the give the used ones back first. I did and was told to come back in a hour. I didn't get to go back because we had an event. I just hope I don't get charged for them.
Breakfast - they had minimal to offer. No juice or individual cartons of milk. If you are cereal, you had to use a pitcher.
Friends_and_family Family
2/10
Poor
17 Aug 2025
rosanne
Rooms were dirty. Bugs in bathroom. Old and rundown. Front desk staff not friendly Would not recommend
Leisure Family
4/10
Poor
10 Aug 2025
Leslie
First day breakfast wasn’t served until 8:30am. There were a couple bagels and apples but that’s about it until the food was ready to be served right before 9am. The booklet in the room says breakfast is from 6-10am but breakfast actually ends at 9am and I missed it by 5 minutes. I had no problems with the staff but the keycard takes multiple attempts to try to get into the room. I had to have a staff member help me twice to get into my room. My comforter was also looking dirty and there was a dusty Hi-C juice box that was empty inside of my lamp next to the bed.
Business Family
8/10
Excellent
08 Aug 2025
Sharon
The room was great. However, there was only 1 waste basket in the whole room. Could use more. Breakfast was a little disappointing. However, we will probably stay there again.
Friends_and_family Family
4/10
Poor
08 Aug 2025
Oktyabr
This place is very old and definitely need some remodelling
8/10
Excellent
05 Aug 2025
Gloria
There were limited hot choices for breakfast and the pool water was extremely cold and there were no towels. Children were running down the hallways late at night knocking on doors. The bed was comfortable and the bedding was clean but the air conditioner filter should have been changed. I woke up with no voice from the allergens in the room
Leisure Partner
8/10
Excellent
28 Jul 2025
Angie
Good location
Leisure Friends
6/10
Pleasant
26 Jul 2025
Kristine
Expected more from Comfort
Leisure Family
2/10
Poor
24 Jul 2025
Jamika
Rooms were horrible. Whole property is very outdated old and smelly
4/10
Poor
24 Jul 2025
Richard

Never sgain

Dirty and run down. One cup and a dirty ice bucket.
Partner
10/10
Exceptional
21 Jul 2025
Willie
The cleanliness was good
2/10
Poor
19 Jul 2025
Timothy
Terrible experience
2/10
Poor
18 Jul 2025
Ronald
Room was in very poor condition
Business
2/10
Poor
18 Jul 2025
Wesley
Dirty as hotels come and go
2/10
Poor
13 Jul 2025
Rayven
This is not the place to stay and was not worth the money. I’m so disappointed with the quality of the room. The room was moldy and had a mildew smell. The carpet under the ac soaks the floor all the way to the bed. I woke up with little red marks all over myself and can’t stop itching. It’s outdated and used to death, every thing was worn down (example: the chair) or didn’t work (example: THE PHONE) or stained.
There is no actual house keeping service, I had to request towels daily and even had to argue with the front desk about it because I had no towels. He kept arguing with me about getting fresh ones then brought me a single towel and a wash cloth (I had to request that SPECIFICALLY). The room had TWO adult guest.
Breakfast was sad and the main areas of the hotel are dirty (Old candy in the top of elevator).
I hated being here, I would of loved to be able to cancel but they could not refund me at all promptly so I could find a new place to stay. Do not recommend for important events happening nearby. AND TO TOP IT OFF THERE WAS SOMEONE ELSES TOENAIL CLIPPINGS UNDER THE BATHROOM SINK.
Leisure Friends
2/10
Poor
01 Jul 2025
Rachel
Disappointed and disgusted.
Leisure Self
4/10
Poor
27 Jun 2025
Stephanie
Not very clean. Very run down.
Family_with_children
2/10
Poor
21 Jun 2025
Oktyabr
Not good
4/10
Poor
20 Jun 2025
Shiva Kumar
Pool was not heated the day we arrived, the next day too. Room's are, breakfast was not good (for us)
Friends_and_family Family
2/10
Poor
16 Jun 2025
Luke
I would never stay at this hotel again. Our room didn’t have a privacy tag when I asked the staff they said they didn't have any but that no one comes to the rooms unless asked to bring something. Pool was down for maintenance one day. The next day they had no towels. Then when I asked the staff for towels they said they didn’t have any that we were to use the room towels. Then I asked for extra room towels and they said they didn’t have any. We were to bring them our dirty towels and they would wash them for us then bring them to us. Room didn’t have toilet paper in it when we got there. Room was dirty.

Breakfast was a joke. Some days they actually had some hot food eggs and sausage links. It was like we had to ask if we wanted breakfast.

First night there as we were trying to get our kids to sleep the lights in our room kept coming on. I went to call front desk surprise the phone didn’t work in room. Walked down and the staff told me there was nothing they could do about room lights that they were motion activated. He proceeded to hand me tape and a post it to cover the motion sensor.

This place was an absolute waste of money. When I asked for a refund or some sort of compensation they said they couldn’t do anything because I booked it through expedia.
Leisure Family_with_children
6/10
Pleasant
15 Jun 2025
Richard
Very dated. Things in room broken and curtains torn. Comfortable bed and clean sheets. Bathroom clean. Elevator floor dirty. They just need to make repairs and brighten it up. Not all the lights worked and air conditioner was touchy.
Leisure Family
2/10
Poor
14 Jun 2025
Colleen
This location is rundown and dirty. The staff is lacking in quality and courtesy.
Business Partner
6/10
Pleasant
12 Jun 2025
STEPHANIE
Its fine
6/10
Pleasant
12 Jun 2025
STEPHANIE
Its fine
Leisure Family
4/10
Poor
08 Jun 2025
Amber
I stayed at this hotel since it was close to my friend’s wedding venue. The place felt very old and not as fresh as the photos on the website made it look. Ice was only available on the first floor and not on floors 2 & 4 as stated. The snack area to buy drinks or snacks was not stocked. Luckily there was a meijer right next door so I could go there to satisfy my needs.

The furniture in the room was dingy and should have been replaced. The bedding had holes in the sheets. The toilet sounded like it was constantly dripping water in the tank so that was annoying as it didn’t stop. The key cards took multiple attempts to open the door to the room, so that was definitely not updated either compared to Hampton Inn and Suites.

The positives of the hotel was the jetted tub and AC in the room. A decent size mini fridge in the room to hold drinks I purchased at Meijer. The staff was friendly and helpful when I locked myself out of my room.

All in all, while the stay was fine (since I was hardly in the room) the King size bedroom Suite was definitely not worthy of a king or a queen.
Leisure Self
4/10
Poor
01 Jun 2025
Diane
Breakfast was very poor. Not much selection. Fixed my grandson a bowl of cereal and the milk was sour.
Friends_and_family Family
2/10
Poor
22 May 2025
Lucas

Awful hotel

Whenever we arrived the first room we entered was ripped to shreds stained and unclean. When i asked to leave for a refund they refused and said we could only stay in another room otherwise
Friends_and_family Family
10/10
Exceptional
16 May 2025
Kazuho
Good
4/10
Poor
16 May 2025
Christine
The room had burn marks on the floor and the bed had a huge slump in the middle. We left.
2/10
Poor
15 May 2025
Devon
The staff was understanding and patient, but the room was damaged and dirty with long hairs on the bathroom floor and counter, trash and a stain on the carpet, and the main light didn’t turn on. The main light fixture was broken. Every time the A/C turned off, it sounded like a door was closing, which made it difficult to fall asleep.

One reason I stayed here was for the buffet breakfast. The breakfast consisted of some fruit and cereal. Not much of a buffet.
4/10
Poor
13 May 2025
Jo Ann
P
4/10
Poor
11 May 2025
Jessica

Unimpressed

Front desk staff was not friendly, room key barely worked. Had to try it at least 5 time before it would open. Had a dirty sheet. Missing hair dryer, did have to go get one. Phone in room didn't work to call the desk. Breakfast was poor. Wont be returning to the hotel.
Friends_and_family Family
4/10
Poor
09 May 2025
Robert
It was ok to sleep , but kind of bare bones and old looking and did not seem like a comfort inn quality hotel.
Barely anything as far as snacks or things to buy. No breakfast. There was a bowl with plastic wrap over it and four bananas and two apples out in the morning, that’s it.
8/10
Excellent
04 May 2025
???
So far is a ok

Location & surroundings

Comfort Suites Wixom
28049 Wixom Rd., Wixom, United States

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Comfort Suites Wixom

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