Homewood Suites by Hilton Brighton

8/10

Excellent

24 Apr 2026

Kimberly

The pool was very cold so used the hot tub but the controls didn’t seem to work. Also the place is big and takes a long time to get to where you’re going. The curtains in my room didn’t shut so very light in there all night. Also no fridge and no microwave?? Never been in a hotel with no fridge. I would rate my stay a 5 but breakfast was a 10. Great selection

Self

8/10

Excellent

15 Apr 2026

Elena

The room is clean but outdated. The facility is clean but very outdated. The halls on the 3rd floor smells like soup.

Business

10/10

Exceptional

08 Apr 2026

Karen

This place was very clean, staff was great, the room was spacious, and the breakfast had decent options.

6/10

Pleasant

04 Apr 2026

Ryann

So this hotel has the potential to be better, but it is getting run down and needs to be cleaned better. There was hair floating in the hot tub, the pool seems cloudy, the walls by some of the doors were disintegrating and the drywall was falling off. A lot of the public access doors that required a key to open were broken and unlocked. The room itself seemed okay. There are just things that need to be replaced like broken ice bucket, a broken rusty trash can and ext….I honestly won’t book here again unless I have too.

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Gerri

Clean rooms nice pool area

Family_with_children

4/10

Poor

08 Mar 2026

Amy

This hotel is dated, but most of our issues were related to policies and maintenance, not appearance. Our tub barely drained, so you had to shower in a couple inches of water. The room next door had brought a dog, which barked often and the walls are thin. The furniture was arranged in a manner so the door wouldn’t close between our bedroom and sitting area. The tv in the sitting area didn’t work. None of the outside doors were ever locked for security.

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

Mark

We enjoyed our stay! The pool could have been cleaner and warmer. My kids enjoyed the morning buffet!

Family_with_children

10/10

Exceptional

01 Mar 2026

Amy

Everything was perfect for our lil stay-cation

Family_with_children

10/10

Exceptional

01 Mar 2026

Lindsay

Great hotel!

Partner

10/10

Exceptional

22 Feb 2026

Stephanie

Rooms were clean. Well kept property. Courteous front desk staff. Excellent location.

Friends_and_family Family

2/10

Poor

17 Feb 2026

Bethany

Everything was lacking. We checked in friday 2/13. Checked out monday 2/16. Our room refrigerator did not work. Our food was spoiling while we were skiing. Asked if the maintenace man could get us a new one or look at it. Front desk said he already left for today. I eventually got them able to switch our room. We got locked out of our room and out of the hotel because our cards didnt work. The pool was supposed to be heated but it was ice cold. The pool heater was broke according to front desk when I asked about it. There should have been a sign about it when we checked in. We had no hot water in any of the hotel saturday, sunday and monday when we left. They had no idea when they would have hot water. I feel like it was very bad situation for us to have to pay full price when lots of things were broke.
the day.

Friends_and_family Family

6/10

Pleasant

15 Feb 2026

Autumn

I was pretty unhappy about my stay. I’ve been to this hotel quite a few times and it’s usually my go to. But this time the pool was absolutely freezing to where it was almost impossible to get into it. I know swimming pools are obviously supposed to be cold but any other time I stayed here the pool was definitely not this cold and actually pretty like warm . The hot water in my room didn’t work because apparently the boiler broke? As well as my TV not having any sound my entire stay here. I just wish I knew about the boiler situation before I booked my stay and paid full price

8/10

Excellent

02 Feb 2026

Katie

Everything clean, and cozy. Stove range did not work when turned on. We had a short stay and did not have time to report this to the front desk.

6/10

Pleasant

24 Jan 2026

Deanna

The staff was very courteous and the room set up was very nice. Very quiet. Beds were comfortable and the pool area was good.

We were in room 304 and the wallpaper behind the door was peeling off the wall significantly. There was old food left in the sink…looked like old spaghettio’s or cereal. There were some crumbs when we opened the sofa bed. The bedroom TV did not work. There were no beverages besides water or coffee at breakfast because the juice machine wasn’t working.

Friends_and_family Family

10/10

Exceptional

23 Jan 2026

Terry

Room was great! Big & roomy, clean & comfy.

Friends_and_family Family

8/10

Excellent

21 Jan 2026

Tyler

Helpful staff

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Kelly

The room was really big and great. Staff were friendly. Breakfast was a huge variety and very surprising. We didn’t try the hot tub because there were always screaming kids in it. Perhaps an adult time frame for the hot tub and pool area would be good.

Partner

2/10

Poor

15 Jan 2026

Fay

You put a single older lady way at the last room knowing you were not even 1/4 full...made her walk far

Business Self

6/10

Pleasant

13 Jan 2026

Caroline

Room was clean and I didn’t have breakfast

Partner

10/10

Exceptional

04 Jan 2026

Emily

I have had the best stay here; the staff go above and beyond for you and are they are so polite and understanding I highly recommend this Hotel.

Leisure

10/10

Exceptional

25 Dec 2025

Carol

Really great - TY!!!!

Friends_and_family Family

8/10

Excellent

15 Dec 2025

Preston

Nice staff clean room broken counter

8/10

Excellent

11 Dec 2025

Leanne

The roon was clean but showing some wear and tear.

Friends_and_family Friends

8/10

Excellent

05 Dec 2025

Douglas

yes

Friends_and_family Family

10/10

Exceptional

04 Dec 2025

Kenneth

Yes

Leisure Partner

10/10

Exceptional

28 Nov 2025

Carol

Clean spacious room, nicely laid out suite, kitchen complete with dishes, convenient to our route and shopping, varied good breakfast.

Partner

10/10

Exceptional

21 Nov 2025

Coleen

No problems, great stay, friendly staff.

Leisure Family

8/10

Excellent

20 Nov 2025

Benjamin

Good people

8/10

Excellent

20 Nov 2025

Joel

Customer service was top notch. Breakfast was well supplied.

Friends_and_family Family

8/10

Excellent

19 Nov 2025

Jesse

Clean enough. Room was never checked for service during stay, good beakfast with minimal single use plastics

Business

10/10

Exceptional

13 Nov 2025

Robert

Yes yes ans yes

10/10

Exceptional

07 Nov 2025

Michael

Great
Nice job everyone

10/10

Exceptional

03 Nov 2025

Kathryn

This is such a nice property. The room was comfortable and clean. Everything was working (so many times, lamps aren't functioning in hotels I've been in lately). The breakfast buffet was extensive and well set up (first time I've ever seen breakfast burrito bowls on one of these breakfast layouts). The staff was friendly and kind. I also noticed there are sidewalks on Challis Road now so it's easy to walk to Starbucks in the morning if you want to.

Leisure Self

8/10

Excellent

03 Nov 2025

Daniel

Hot tub didn't work properly. The bathroom sink counter had been broken and was poorly repaired. Otherwise it was a nice room and staff was very friendly and accommodating.

Leisure Partner

4/10

Poor

03 Nov 2025

Elaine

Found live bedbug in room. Presented it to staff and later found out it was not reported and room was rented to unsuspecting travelers the next day. I have stayed there happily for many years but I will be taking my business elsewhere.

10/10

Exceptional

03 Nov 2025

Laura

Pool clean, hot tub hot. Room super comfortable with kitchenette. Everyone friendly. Nice breakfast variety over 3 mornings. Really appreciated access to freeway, etc.

Leisure Self

6/10

Pleasant

29 Oct 2025

james

room was dirty.

Friends_and_family Family

8/10

Excellent

26 Oct 2025

DB

Friendly staff. Welcoming lobby. Nice room (was upgraded on arrival). Good breakfast

Friends_and_family Friends

10/10

Exceptional

25 Oct 2025

James

Clean quiet rooms and friendly staff.

6/10

Pleasant

25 Oct 2025

MARJORIE

Not the best

The suite had lots of room and having a kitchen and living rooom was convenient. However, it was dated, the light in the bathroom was the equivalent of a night light, the bed squeezed bad everytime i rolled over, the main door into the room would only open about 12 inches and the hallway was pretty dark especially by our room because lights were not functioning. Would expect more from Hilton. Tried to let manager know my concerns, but they were too busy to talk to customers (per front desk).They share a parking lot with the Hampton. Next time, I'll stay there.

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

Lloyd

Very nice service , nice evening eats, nice breakfast , very nice help in dining room and front desk service

Business Partner

10/10

Exceptional

22 Oct 2025

Guven P

Quiet, spacious room; superb breakfast variety and quality (including coffees); comfortable mattress. Reasonable price and convenient access/location.

Business_and_leisure Partner

2/10

Poor

05 Oct 2025

Mukesh

Staff did not attend to noise issue in a timely manner. banging continued for a very long time.

10/10

Exceptional

05 Oct 2025

Teresa

Fairly clean room. Ceiling fan did not work.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Mary-Lou

It was great!

6/10

Pleasant

30 Sep 2025

joan

Ok

Leisure Family

4/10

Poor

29 Sep 2025

Jerry

Very noisy. Thin walls. No security.

Badly needs updating.

Leisure Self

10/10

Exceptional

26 Sep 2025

DIANE

I did not use the pool or hot tub or fitness room. However, the hotel is in excellent condition. Our room was spotless and the bed very comfortable. Our air conditioner was a little noisy but otherwise all the upgrades were wonderful. The breakfast was the best I ever had and we stay at hotels that serve breakfast frequently.

Friends_and_family Family

10/10

Exceptional

26 Sep 2025

Gerrit

Very nice rooms and the staff was amazing

Leisure Friends

4/10

Poor

26 Sep 2025

Pamela

Nice staff. Good breakfast.

Leisure Family

6/10

Pleasant

14 Sep 2025

alberto

Bathroom does not have separation from tue shower to the bath room floor so it gets wet. Not many options on the TV. Its an OK hotel

4/10

Poor

02 Sep 2025

Verified traveler

Bed bug

Found a bed bug on the last night of our stay. Took a photo of it for my records but took the bug in a plastic bag to the front desk and informed them of the problem. I took a business card for the manager of the property and called the next day. Left a voicemail message which was not returned. Called again the next day and spoke with a manager who said they were unaware of the problem. I asked if that meant that they had rented the room the next night without investigating the situation and they said they didn’t know. I asked for some sort of financial compensation as there were five of us staying in a 2-bedroom suite so all of us had to immediately wash all clothes and wipe down and inspect suitcases before bringing into our homes. No call back for days. Called three more times and left voicemail messages with no response. Eventually, I saw a credit back on my credit card for around half of the cost of the room for two nights. No call, no apology - nothing. I stay at this hotel twice every year to visit family, we stay in the most expensive room in the hotel. I think I deserved an actual response and to have the entire room comped. I will not be staying there again.

Friends_and_family Family

2/10

Poor

01 Sep 2025

Kenneth

Nothing

Leisure Family

10/10

Exceptional

28 Aug 2025

Christina

Clean room and friendly staff. Love that they allow dogs!

10/10

Exceptional

27 Aug 2025

BRADLEY

Very good breakfast.

Leisure

2/10

Poor

04 Aug 2025

Jessica

This place is falling apart. The only good thing was the breakfast. The internet doesn’t work. The tv goes black constantly. Our bath tub and sink wouldn’t drain. The counter top was literally broken and falling off so we couldn’t use the bathroom sink. And the door to our suite wouldn’t shut. You had to force it closed and open. That’s definitely a safety hazard. Waited all weekend to talk to a manager only to be told she’s too busy today. They couldn’t put us in another room because apparently they were sold out. I just can’t even. This is one of the worst stays we’ve ever had anywhere. And they won’t refund us or help at all. I was given a manager card and told to try to call tomorrow even though we’re checking out today.

Leisure Family_with_children

10/10

Exceptional

12 Jul 2025

Jessica

We love stating here they have a great pool and hot tub cozy rooms and great amenities

Leisure Family_with_children

10/10

Exceptional

05 Jul 2025

James

staff very helpful

10/10

Exceptional

01 Jul 2025

Jessica

The hot tube jets did not work well.

Leisure Family

6/10

Pleasant

30 Jun 2025

Matthew

Ok place to stay, big room, but needs updates

Check in was fine, the hotel itself is very large. It really needs updating, that's the best way to describe it. The rooms have old decor and wallpaper. Pieces of the fixtures and walls are starting to come undone. The AC was running, but the room was really humid and stuffy feeling, which made the bedding feel the same. The room was really big with lots of space. The breakfast was different than most places, but it was good. They had stuff for breakfast tacos which was a nice offering.

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Ashley

Clean, friendly, exactly as advertised.

Leisure Family

10/10

Exceptional

21 Jun 2025

Peter B

My service was very personal and the staff were concerned with my specific wellbeing and happiness.

Leisure Self

10/10

Exceptional

17 Jun 2025

Wendy

Very clean & friendly staff

Friends_and_family Family

4/10

Poor

27 May 2025

Sonya

It was very close to shopping area and movie theater.
I had to get out of my room and hotel to relax because the option I thought I would have to use the hotel’s hot tub was removed because it was a broken pump and the fireplace in the lobby was broken; therefore I had to leave the hotel to relax and unwind.

Leisure

2/10

Poor

25 May 2025

Lindsey

Worst visit yet.

The room we were given was terrible. Broken sink counter that was “put” back together. Bathroom was crazy. The hot tubs jets don’t work and kids were in and out spitting and putting boogers everywhere. Unattended kids running the halls and banging on doors. Pull out couch bed was uncleaned. The key card barely work for any door. It take multiple try’s to gain entry.

Friends_and_family Family

10/10

Exceptional

18 May 2025

Ellen

X

Leisure Partner

8/10

Excellent

09 May 2025

Verified traveler

Not bad, could use some updates

Hotel was nice, but the counter in our room had been broken previously and instead of replacing it looks like they just stuck it back together with some caulk or grout. It wasn't straight and leaned towards the ground. It looks like they have done some updating, but more is definitely needed. Our room key would deactivate almost after every use and I couldn't get back in from the pool building without going around to the front. The breakfast was nice, but didn't start until 7am, so we had to rush before heading to our 8am soccer game.

Friends_and_family Family

8/10

Excellent

08 May 2025

Elizabeth

Nice staff. Clean room. Tired property.

Business Partner

8/10

Excellent

06 May 2025

Patrick

We loved our stay here. Great amenities. Perfect sized room for our family. I guess the only criticism would be the property was a bit run down in areas. Other than that, we enjoyed our stay here

Leisure Family

10/10

Exceptional

27 Apr 2025

Kristin

The breakfast was the best I’ve had at any hotel. Everything was perfect, staff was very friendly, very clean! The only issue for me was that we only had sheer curtains in our room, after a late night out at a wedding reception, the sun came blaring in the window way too early.

Leisure Family

4/10

Poor

26 Apr 2025

Haleigh

The pool area was filthy. There was a black film on the tile around the whole pool and hot tub, the floor was slimy. The \"heater was broken\" making the pool absolutely freezing and nearly unusable.
One of the staff members was walking around slamming things and yelling at guests during breakfast making the whole morning uncomfortable for everyone. The morning we were leaving, we'd called up the front desk asking for a luggage cart to be brought up to us on the 2nd floor and was told \"uhh I mean, I'll try to find someone\" and apparently they couldnt because waiting for them almost made us late for checkout. The layout of the building alone was a nightmare to get through. It took a solid 5-7minutes to get anywhere from any point in the building.

Leisure Family

4/10

Poor

19 Apr 2025

Christina

Potential

Good check in. Nice amount of space in room. Tv didn't work. The noise level from room above was insane. So bad. Old shower that was cleanish but really worn.

Friends_and_family Family

2/10

Poor

12 Apr 2025

Brandon

Had to evacuate at 2:00 am
Manger Amy didn’t want to accept my request for a refund. I wasn’t able to stay my night due to complications on the hotels part(fight fighter told me to excavate

Leisure Family_with_children

8/10

Excellent

04 Apr 2025

Lisa

It was nice.

Leisure Partner

6/10

Pleasant

30 Mar 2025

Wayne

Not going back

Some trouble checking in on the front desk end and it would have been helpful if the girl at check in told us where our room is the hotel was quite big and didn’t realize there was two elevators. There was no TV guide in the room or on the TV was really hard to find channels. Light over the sink in the bathroom didn’t work. Breakfast host was rude and not nice. Pool temp was freezing. We had to rekeyed the door card and the front desk staff was rude about it and seemed like we were a bother. Will not be going back. If the staff was nicer it would be a different story but they were all just not nice people over all.

Friends_and_family Family

10/10

Exceptional

29 Mar 2025

donna

Awesome Experience

My hubby and I had a wonderful stay. Friendly and helpful staff. Absolutely BEAUTIFUL atmosphere and delicious hot breakfast. Bed is very comfortable with nice fluffy pillows. 😊 We would most definitely stay here again.

Partner

10/10

Exceptional

22 Mar 2025

Michelle

Great stay. Thx.

6/10

Pleasant

16 Mar 2025

Lynda

Breakfast was fantastic, and the staff was very helpful.
However, when checking me in (I had paid prior to arrival), the front desk attendant did not check my ID and only paid attention to my last name. She then put me in a room that was already occupied by another person with the same last name.
We were very excited to have a hot tub in the pool area, but the jets would not work.

Leisure Family

10/10

Exceptional

14 Mar 2025

Nicole

Hotel was conveniently located to everything.

Leisure Family

10/10

Exceptional

24 Feb 2025

Blake

Suite was great, staff was helpful & the location is nice.

Business_and_leisure Family_with_children

10/10

Exceptional

23 Feb 2025

Ryan

Good breakfast. Clean room.

Leisure Self

10/10

Exceptional

05 Feb 2025

Lynda

Staff was great -all in working order and they had toilet paper in the room-comfy and good kitchenette. Pool and hot tub worked tho the hot tub did not really have good aeration, it was warm-so I was glad of that. Great breakfasts!!

Leisure Friends

6/10

Pleasant

04 Feb 2025

Buz

The disrepair (kitchen faucet was unusable). On previous visit, bathroom tp holder was falling off the wall.

Leisure

4/10

Poor

28 Jan 2025

Verified traveler

The pool was gross. It was foggy and overchlorinated. All my kids ended up getting sick. The room wasn’t stocked with coffee needs and tray that held the packages in was filthy (I had a suite with a coffee pot). Trim was falling off the wall with nail exposure. Window had a thick layer of frost where it was leaking. I stay here every year and you can tell it has gone downhill every year.

Friends_and_family Family

10/10

Exceptional

27 Jan 2025

Amanda

Absolutely great stay!! Staff was super friendly. Hotel was clean and very well taken care of. Breakfast was delicious and the gentleman doing breakfast was very attentive and made sure everything stayed available. We will definitely stay again when we are back in that area.

Leisure Family

10/10

Exceptional

02 Jan 2025

Mistee

Girls Weekend

Wonderful place to stay … came for the Gilmore Girls Weekend with my mom and had a wonderful stay at the hotel.

Friends_and_family Friends

10/10

Exceptional

22 Dec 2024

olive

I liked everything very much, except the Jacuzzi was out of order. We usually only stay where there is a jacuzzi. So it is very important to us.

Business Partner

10/10

Exceptional

30 Nov 2024

Randy

Must stay here.

Great hotel just off I96. Perfect location near many stores and restaurants, plus downtown Brighton is nearby. Hotel was so clean and festive looking. Room was spacious and comfortable. Very nice breakfast too.

Partner

4/10

Poor

25 Nov 2024

Thomas

I booked this hotel mainly to use the hot tub and relax. We arrived on Friday and the hot tub was broken. We asked several times and there was a different excuse everytime. Never got to use it. As for the room-if you changed the sheets you would have seen the dog ball wedged along the dresser and bed. Ton of kids running aroung jumping in and out of pool. Horrible experience-Will not stay here again

Leisure Partner

6/10

Pleasant

17 Nov 2024

Eli Z.

The best thing about the experience was the guy in the dining area during breakfast, the hospitable staff. They made it great for the kids and ourselves. Thank you!

Leisure Family_with_children

4/10

Poor

14 Nov 2024

Duane

Bathroom counter top broken and glued back together with glue on the counter. You don’t know if the glue could affect your skin or not. Sink was leaking on the floor and looks like it had been that way for a while.

Leisure Family

2/10

Poor

26 Oct 2024

Natalie

Pool Out of Order

I got an email to check in online. I did so and it told me to go to the front desk when we arrived to get our room keys. It was my son’s birthday and he wanted to go swimming so we booked this room for the weekend. When we arrived with our life jackets in tow, we were informed the pool was closed due to needing repair. They did offer for us to walk across the parking lot and use the sister hotel’s pool though. With my 3 kids being young and October in Michigan, it really wasn’t feasible to do so. I requested a refund so I could book at the hotel across the parking lot with the working pool (Hampton by Hilton). I was told the manager would be in on Monday and they would put a note with what happened. When I called back I was told to call Hotels.com. Totally fine, they reached out to the hotel multiple times and got no response so they were unable to refund the room and offered a small credit. I filed a dispute with my bank and was only able to get 1 of 2 nights back. It absolutely sucks that I’m the one penalized when we were not notified that the full facility would not be available until arrival and now I’m stuck paying for two hotels.

Friends_and_family Family

4/10

Poor

10 Oct 2024

Debra

Room Noise

The staff was very helpful and friendly. Our room was clean. The issue is with room above 208. The floor creaks terribly like an old house when they walk or move. Sounds nuts but it's bad. Noise from children running would have been more tolerable. We arrived at our room late and went to bed. Then realized that the creaking from movement didn't quit. Glad we had ear plugs...lol

Partner

4/10

Poor

05 Oct 2024

Jason

Mehhh

Pool was out, room smelled like dirty diaper, out of toilet paper upon arrival, shower curtain had mildew buildup on it, no plunger available, no service attendant available when assistance was needed.

Friends_and_family Family

6/10

Pleasant

02 Oct 2024

William

Overnight stay. Was adequate. Like the suite aspect. Somewhat noisy on my floor that night.

8/10

Excellent

30 Sep 2024

Susan

A little out dated but over all very good the tv cabel and internet was out dated.

Friends_and_family Family

8/10

Excellent

22 Sep 2024

Brooke

The hotel was clean and the room was nice. We were in town for a convention and chose this hotel because it had a hot tub. The hot tub was closed the entire stay with no explanation.

Leisure Family

10/10

Exceptional

22 Sep 2024

John

We had a great experience. We only stayed one night. The place is very cozy and clean. The breakfast was delicious! Very close to everything you could want to do in the area. Will definitely be back.

Friends_and_family Friends

8/10

Excellent

08 Sep 2024

kyle

Clean, big rooms. Good continental breakfast. Stay for DGLO only 10 minutes from the course!

Business_and_leisure Family_with_children

8/10

Excellent

01 Sep 2024

Sarah

The elevator was sketchy and the property was so big that we never tried to get breakfast because we were not sure how to even get to the breakfast area

Friends_and_family Friends