Name: Rusutsu Resort Hotel & Convention
Address: 13 Izumikawa, Rusutsu-mura, Abuta-gun, Rusutsu, 048-1711, JP

8/10

Excellent

29 Jun 2026

Katherine

Rusutsu is enormous. The property layout is a puzzle, and while the amenities like the newly renovated onsen are a great perk, having to walk across the massive property to access 2 different elevators to get to rooms from the parking lot took away from the experience. The staff were exceptional but not expecting the attached theme park / merry go round inside the hotel made this an experience I would not book again. There is also a monorail connecting to the Westin across the street.

Partner

10/10

Exceptional

28 Mar 2026

Thomas

Absolutely amazing place for kids and family. Everything is within door step and staff are amazing… we will be back 😎

Family_with_children

10/10

Exceptional

18 Mar 2026

John

Yes free parking

Family_with_children

6/10

Pleasant

10 Mar 2026

Qiuming

Hotel is huge. The ski in and ski out is positive, the onsen is good, but I don’t think it is a natural hot spring as they claimed to be in north building. The room is just average at best, the toilet room smells bad, that shows the staff doesn’t clean well. The hotel has a few restaurants, but their food all very mediocre. The breakfast buffet is very crowded, don’t understand why they can’t not open the other restaurant place for breakfast too. The on-site ski rental place is twice expensive as the outside rental store just about 5 minutes away. And the staff there is so bad, the ones in the premium rental store are just sitting there staring at you as if they are the customers. Overall, this is not a hotel with good service. But they have the monopoly in the resort. They know people don’t have choice, but keep coming.

Friends_and_family Family

10/10

Exceptional

04 Feb 2026

Michael

Great resort hotel

Partner

8/10

Excellent

31 Jan 2026

Wendi

The good stuff - ski in out location. A few food options onsite and convenience stores across the road. Good onsen and not too crowded.

Tip - the air conditioning is centrally controlled so unfortunately the room was sweltering. The best option is to turn it off near the bed and open the window a little. Take the free gondola to the restaurant up the mountain. Reasonable price and quality.

The rooms are pretty dated which was a bit surprising given the price. Having stayed at the Westin across the road I was surprised by the difference.

8/10

Excellent

16 Jan 2026

Jeremy

Great location, ski in ski out - but average food (both breakfast and restaurants within hotel complex)

Leisure Family

10/10

Exceptional

15 Jan 2026

Joseph

Amazing snow fields. The hotel itself is pretty dated but it didn’t bother us much. We will be back in the future

Friends_and_family Family

8/10

Excellent

26 Dec 2025

Qingyang

Good for skiing and snowboarding, but relative expensive for overall experience.

Leisure

8/10

Excellent

21 Dec 2025

JUN

convenient access to the snow sports. Buffet dinner is good.

Friends_and_family Family

8/10

Excellent

13 Dec 2025

Zhin Kwang

Clean room. But meal wise is not throughout so there will be time where you can't get anything to eat. In a resort you will always want something to eat. Room is also too warm to my liking

Leisure Family_with_children

10/10

Exceptional

17 Jul 2025

Lelian

Overall the resort stay is good value for money (summer), it has everything onsite, amusement park, shopping, food etc. some downside could be: the hotel room bathroom being a little dated, they don't do cleaning daily, but they do at least change your towels for you. Being a hotel, noise from your neighbors could be a problem (talking loudly in their room or outside in the corridors, slamming the door etc esp at night or in the early morning). They also provide coffee bags and teas in room. Location wise it seems to be quite ok, as we were able to drive (south) to Lake Toya in under 30mins or so, city of Date, Muroran, Noboribetsu etc. to the north, niseko, and if you like to the East is Jozenkei, all within about an hour. Plenty of Parking and is free. You also have access as a resort guest to Westin's onsen. The monorail is cute! Just note that this is in the summer where it's not the resort ski season so everything is very chill and not too crowded, I think things might get a bit different in the winter busy season though :)

Leisure Family_with_children

10/10

Exceptional

08 Mar 2025

Chay

Good stuff!

Leisure Friends

10/10

Exceptional

05 Mar 2025

Patricia

Good snow area for skiing. Options for hot spring

4/10

Poor

22 Feb 2025

Aribelys

When checking in I couldn’t really understand the guys English and he would talk in Japanese under his breath. He was so rude. My bathroom smelled like pure urine. They sent housekeeping to clean it and it still smelled like pure urine. The toilet was extremely old. Paint was chipped on furniture. I asked to make a lunch reservation in their igloos and was denied because I was only 1 person. For breakfast at Oktoberfest The check making the egg totally ignore me when I asked for my eggs to be cooked on both sides. When the eggs were finally cooked he waa only allowing me to take one egg, mind you this was an all you can eat that I paid for. As a person that went to college for Hotel & Restaurant Management this is unacceptable. I paid a lot of money to stay there and flew from very far away to be treated like this and have my bathroom sell of urine.

Leisure Self

6/10

Pleasant

22 Feb 2025

Joel den

Conveniently located with ski ski out access.
The hotel itself is showing its age but it is clean and has plenty off amenities.

Leisure Friends

10/10

Exceptional

21 Feb 2025

Daniel

Great resort

Leisure Friends

10/10

Exceptional

20 Feb 2025

Karen

We picked this property because it is at the base of the ski area and we were not disappointed. What we were surprised by was the amusement park theme with a carousel, village mock ups, and animatron figures singing! It was a real experience! Multiple dining choices, great gym, and beautiful views. Great place to stay if skiing Rusutsu!

Leisure Family

10/10

Exceptional

20 Feb 2025

Lee

Pros:
- nice and spacious room, with a comfortable bed
- ski-in/out
- free ski locker is provided, so you don't have to lug your gear up to and down from your room.
- free hot spring

Cons:
- no thermostat in the room (you can't control the temp)
- some of the restaurants were closed with no reasons given, although there were still a fair number of choices left.

Leisure Self

8/10

Excellent

09 Feb 2025

Tiffany

The Rusutsu Resort Hotel is a well-oiled machine - all the staff are polite, helpful and they are used to moving lots of people at once. Rooms are clean and reasonably large for Japan. The rooms and facilities are dated; it feels very 90s. Main areas could use a refresh, especially the carpeting in the hallways. Expect to have to walk a lot to get anywhere: to your room, to the ski locker, to restaurants, to the ski hill. Could be really noisy depending on your room’s proximity to the elevators as lots of people constantly moving about. We tried breakfast (included) at different spots; service again impeccable but the food wasn’t anything special. Restaurants on site are very expensive; resort pricing in full effect here. Try to make reservations at the smaller restaurants off site for better value.

Leisure Partner

10/10

Exceptional

31 Jan 2025

Robert

Perfect location for easy (ski in/out) access to Rusutsu ski area. Large range of restaurants to choose from as well as easy access to Westin via monorail. Belle Vue steak and seafood restaurant a standout for something a bit more special - higher end but definitely worth it. Rooms large and easily accommodating 4 in single beds. Novelty factor for younger kids with games area, a free Carousel and other entertainment.

Leisure Family

6/10

Pleasant

30 Jan 2025

melanie

It’s very dated and poorly designed, but our room was lovely with a good view

Leisure

10/10

Exceptional

14 Jan 2025

Jessica

Loved our stay here! We did ski in/ ski out and everything was so convenient and well thought out. We were here over the holidays and they had so many activities planned for people who didn't want to ski. It's a great family friendly place with lots to do and see. So many different eating options and bars. It made it so fun to explore the resort and neighboring hotels. Fun little shops to get souvenirs. Loved every minute of it. The Christmas program was wonderful! Go for the holidays if you can!

Leisure Family

2/10

Poor

10 Jan 2025

Wenting

The resort location is excellent and very convenient, everything else was a disappointment.
The toilet had a persistent bad smell. I requested housekeeping to clean it, but the odor remained, making the bathroom unpleasant to use. To make matters worse, the bed also had an unpleasant odor — it smelled like a child had wee on the bed, it is unbearable!
For a hotel, basic cleanliness and comfort should be a priority, and this experience fell far below expectations. Unfortunately, I cannot recommend this place!

10/10

Exceptional

06 Jan 2025

Daron

The resort was perfect for skiing at Rusutsu. The mountain was perfect, especially for early season skiing. The ski locker situation was ideal - lockers for every room, short walk to the first lift. Great restaurant options ~10 in the immediate area. Highly recommend this place.

Leisure Family

10/10

Exceptional

31 Dec 2024

Andrew

Family friendly ski resort

Leisure Family

6/10

Pleasant

07 Dec 2024

Yen

Pleasant but…

Overall, we had a pleasant stay. My children enjoyed the free rides on the carousel & swimming in the resort’s pool. The only disappointment we have was the limited choices of food/restaurants available; there was only one or two restaurants that were open & the prices were ridiculous. Most of the guests ended up going across the road to Seico & 711 to buy microwave meals. We would consider coming back if the food situation improves.

Friends_and_family Family

8/10

Excellent

29 Nov 2024

Paul

Food options were very limited as skiing had not quite opened yet (despite saying it would be—was not quite enough snow yet by end of November). Facility in good but not perfect condition. Onsen was a highlight!

Business_and_leisure Family

10/10

Exceptional

11 Oct 2024

Verified traveler

Quiet and full of activities

Generally pleasant stay, room is spacious and clean. The hotel is part of an amusement park complex, so there are many activities.

Friends_and_family Family

8/10

Excellent

03 Jun 2024

Tony

A fantastic resort with everything to keep you entertained. Unfortunately, there was a fire in our building and we had to evacuate. The hotel relocated us 5 hours later, but it ruined most of our stay that day.

Leisure Family

10/10

Exceptional

07 Mar 2024

KIN MING

Friendly and helpful

8/10

Excellent

04 Mar 2024

Jess

Convenient location at the base of West Mt. Thats what you're really paying for.
Otherwise, like other snow resorts, you're paying inflated dining prices. Dining options are limited to certain times.
Facilities are mostly nice, however, it could be done up to freshen up the resort.
Staff are helpful when approached. Most speak enough english to get you by.

Leisure Partner

8/10

Excellent

26 Feb 2024

Richard

Convenient and worth the money

The Onsen was very nice, and there were lots of good and affordable food options. The staff wasn't very helpful in getting a taxi and we basically had to do it on our own. At first I was skeptical of the ski locker system, but it actually worked out well. We'd like to return.

Friends_and_family Family

10/10

Exceptional

15 Feb 2024

Michael

Ski-in walk-out. Very large onsen

6/10

Pleasant

04 Feb 2024

Agnes

There should be more fast food shops that open till 8pm

Leisure Family

8/10

Excellent

27 Jan 2024

Debora

Fantastic location and many options for dining after a day skiing, but the hotel feels a bit antiquated and in need of renovation.

Leisure Family

10/10

Exceptional

21 Jan 2024

Verified traveler

Very well equipped ski resort.

Food are not bad, price is ok with the current exchange rate.

Staffs are generally friendly. But it doesn’t allow non ski school beginner to use the magic carpet close to north building. A little bit inconvenient.

Friends_and_family Friends

10/10

Exceptional

12 Jan 2024

Wei-Kai Victor

No regrets.this is the pace ti be. Great place and easy to the slopes. Must stay here again

10/10

Exceptional

31 Dec 2023

Allan

Great place for family. Very limited eating places so please make your reservations ahead of time.

6/10

Pleasant

29 Dec 2023

jiaming

The rooms are old and amenities dated. Staff services were good.

Leisure Family_with_children

10/10

Exceptional

14 Dec 2023

Chai Gek

Choose this hotel because the ski slope is just outside of the hotel. Third time staying in this hotel.
Most restaurants close early so need to plan your activities well.

Leisure Family

8/10

Excellent

04 Sep 2023

Kijoong

Summertime most restaurants are closed.

Leisure Friends

8/10

Excellent

21 Mar 2023

Liri

Great Resort. Lovely Onsen bath after skiing.

8/10

Excellent

14 Mar 2023

Paul

A wonderful ski resort and while the hotel is aging it has a certain \"retro-charm\". Strictness on Breakfast opening time s was not appreciated as this was published as 09.30 and actually admission is refused after 09.10 Hrs. Also nothing in the hotels is open after 9.30 PM. Restuarants etc. all close. Vending machines are available, but sociable late hours are not at this place and some outside options do exist withing walking.
Overall memorable stay in this beautiful region.

Friends_and_family Family

8/10

Excellent

05 Mar 2023

Siew Thim

Great skiing holiday at Rusutsu Resort

Booked Rusutsu Resort fo3 3 nights in total, for a skiing holiday. Great ski facilities and post-skiing Onsen. The meal options and shopping are lacking, but the skiing facilities more than made up for the hotel's shortfalls.

Self

10/10

Exceptional

13 Feb 2023

Karen

The Onsen was amazing!

Leisure Partner

8/10

Excellent

06 Jan 2023

Hiroaki

Accessible directly to ski fields and onsen was amazing.

Leisure Friends

6/10

Pleasant

06 Jan 2023

William

The summer was way better than winter. The shortage of cleaning staff caused the cleaning service to be no up to standard at all. No other complaints except cleaning was bad.

Leisure Family_with_children

6/10

Pleasant

31 Dec 2022

Robert

Paid a lot of money to stay at the property but it was not worth it. Had to wait at the designated restaurant and queue every night for dinner, somtimes up to 90 minutes plus. Also, had to wait in queue for breakfast. The one time that i asked for my room to be cleaned it was not done by 1600 so we emptied the rubbish and changed the wet towels ourselves. I expect better service and facilities for $1000 aud per night, and have decided to not stay here again.

6/10

Pleasant

21 Feb 2020

Verified traveler

Was ok, Wasnt the cleanest of hotels, carpet felt old and dirty in room.

Leisure Self

10/10

Exceptional

14 Feb 2020

Joe

Great Resort!!

Partner

10/10

Exceptional

12 Feb 2020

Warren

New onsen, lots of restaurants!

Excellent resort with a NEW open-air onsen (hot spring bath) with great views of the mountain. Large variety of restaurants, shops, and services make this a great place to stay for several days.

Friends_and_family Family

10/10

Exceptional

11 Feb 2020

Verified traveler

Everything under one Roof
We really had a wonderful time at Rusutsu.
Transport to and fro from the airport and city was a breeze.
Room was spacious and clean. Service was great.
There were many dining options and souvenir shops within the resort as well as convenience shops within walking distance. Breakfast at Oktober Fest was superb with a wide selection. Definitely recommend!!

Leisure Friends

8/10

Excellent

30 Jan 2020

Fm

It was like a Disneyland with games..rides..unexpected n mask resort

Leisure Self

10/10

Exceptional

16 Jan 2020

Verified traveler

Took the free shuttle bus near Sapporo station to Rusutsu. Note the shuttle bus to/from Chitose Airport is not free. The hotel room is clean, the staff speak good English and were very helpful, and the family/beginner slope was very long but a bit steeper at the top. Ample locker facilities. Cheap food options however, are a bit lacking besides some fast food and a cafeteria. Restaurants are very expensive and some need prior reservation.

Leisure Partner

10/10

Exceptional

13 Jan 2020

Verified traveler

Always consistent, good food, quiet and relaxing in the evenings, few crowds on weekdays, excellent staff. I've been coming here in winter for the last 5 years at least, always a pleasure.

10/10

Exceptional

02 Jan 2020

Verified traveler

Great for Families and beginner level

absolutely fab! - much better than tomamu where we went last year. no queues anywhere and the slopes were so wide, no chance of bumping into anyone and for beginners loads of different slopes to try out. my 10 yr old loved the ski classes which were v reasonable price, altho there are no group classes for adults and the private one to one was abit expensive. otherwise fab, even my hub who didn't ski was not bored as loads to do and the views from the café in the hotel lobby was beautiful!- I am already booking for next xmas.

Friends_and_family Family

8/10

Excellent

22 Dec 2019

kim jacob

Pleasant stay but need refurbishment

Nice stay. The hotel is old and would benefit from a refurbishment. One complaint is the fact that breakfast is only available from 0600 till 0930 and thereafter there is only a cafe which serves quiche. For such a resort, also considering the daily price tag, it’s outrageous there isn’t a good restaurant open 24/7.

Friends_and_family Family

10/10

Exceptional

16 Dec 2019

Cyne Dee

5 stars Services !

The services render was outstanding. Living up to 5-stars services and facilities .!

Friends_and_family Family

10/10

Exceptional

11 Dec 2019

Verified traveler

Very comfortable room. The area jus outside the resort is very good for children to play with snow. There’s some restaurants, but would be good if there are more choices, esp during lunch hours.

Leisure Family

10/10

Exceptional

01 Dec 2019

Verified traveler

Some of the staff cannot speak English . We met a good snowboard instructor - Rachael .

Leisure Family

8/10

Excellent

22 May 2019

Hock Chye

Resort stay in summer is great. Facilities is good for this type of properties.

Partner

4/10

Poor

22 Mar 2019

Verified traveler

Overrated and overpriced.

Overpriced for what you get. Our room was very dated and small, even by Japanese standards, the hallway smelled moldy, they constantly played German and Irish folk music that could be heard in our bedroom, the pajamas were very cheap and there are extra fees for almost everything. You had to pay extra to use the gym, play ping pong ..... The public bath is quite small given the size of the hotel so there were often lines. Convenient slop side location but if we returned we would stay at the TravelLodge or the Westin. The mountain is fantastic - there is something for everyone- ranging from nice wide grommers to tree skiing.

Family

8/10

Excellent

26 Feb 2019

Simon

Week in Rusutsu.

Always a great place to stay, but some room for improvement!
The food prices in the resort restaurants are quite high.
The WiFi is really intermittent - even close to the front desk.
The cost for the 4th person in a room should be lower as this person is on a sofa bed which is no where near as comfortable as a standard bed.
The 1000 Y daily credit for reducing room cleaning is a great idea.
The front desk should sell lift tickets, and they should be able to be charged to the room.
The automatic door into the smoking area needs to be fixed as it is always open and stinks out the whole corridor. This needs to be changed soon as more and more tourists from counties that discourage smoking are coming and this may become an issue for then. The smoke also makes your laundry smell as the dryers are in the same area! It's gross!

Friends

10/10

Exceptional

26 Jan 2019

Verified traveler

Perfect location, convenient family friendly hotel. Wave pool fun and Westin onsen great onsen .

10/10

Exceptional

26 Jan 2019

Verified traveler

Quirky and authentic Japanese experience that is very well positioned to the snowfields with excellent lifts

8/10

Excellent

24 Jan 2019

Hartini

Great stay at Rusutsu Resort

The hotel area is big and connected to Westin by mono rail. The restaurants in the resort is very affordable and the service of the hotel is very good they even provide a free bus transportation back to Sapporo at 5pm every day.

After check out they also provide a free locker as many as you need in the hotel area. There is an onsen public bath in the hotel with complimentary Shiseido as the amenities.

Must try the snow mobile at Rusutsu 15min for ¥3500 or 30min for ¥7,000 the scenery is spectacular

Family

8/10

Excellent

09 Jan 2019

Verified traveler

My kids enjoyed learning to ski from the in-house ski school. The family also enjoyed activities such as snow mobiling and snow rafting.
It wasn’t very clear from the map and guides about available food options

8/10

Excellent

14 Dec 2018

Verified traveler

My kids love the place and says it’s like ‘Disneyland.
Everything is under one roof and there are 2 schools which offer ski lessons. The check in was fast and provide lockers to store our luggages as the room is not ready. The only setback was the snow Park was not fully opened on 10 Dec so kids and adults who don’t ski do not have much bonding activities with the kids and the kids felt disappointed not able to do snow tubing and the rides.

8/10

Excellent

05 Dec 2018

Tang

Family stay in rutsusu

Great experience as everything was nearby ， rental of ski equipment was easy and lessons easy to book

Family

8/10

Excellent

02 Apr 2018

Kwong Wing

Family resort

Rusutsu resort is a convenient ski-in, ski-out resort that suits family with kids. Very good ski instructors and kids ski programme. Food is fine and not much surprise.

Family

8/10

Excellent

09 Feb 2018

Ashley

Great for skiing/snowboarding

Great place to stay if you plan to do a whole skiing/snowboarding trip. They have tons of different routes for every level of expertise. Theres also other things to do like play with reindeer, snowmobiling, and snow rafting. Only complaint would be that food places close earlier than some of the lifts and it wasn't mentioned to us, so we made it for dinner right as they were closing. If we had stayed on the slopes longer, I have no clue what we'd eat. Also glad they sell snow stuff there and have lockers for you to use before check in.

10/10

Exceptional

18 Dec 2017

Terrence

Family Friendly Resort

Marvellous staycation- just the room abit small & it will be Super perfect if the window is bigger & has a better view.

Family

10/10

Exceptional

12 Dec 2017

Mulyadi

Recommende Resort for family outing

Stay for 2N, this huge resort is recommended for a family outing if you are looking for basic skiing or snowing playground. However, experience skiing are also welcome as they have 3 mountains to explore. It has many restaurants, souvenir shops or even the shops that selling groceries for your immediate needs. Seico Mart and 7-E just located across the road. We spent most of our time at Shinchan Park that located just outside at one of its main entrance. Here you can play with a slider board or have a snowballs fight. During summer season, it will turn into a theme park with all the rides just located beside it. Even though a little bit aging, all amenities are still well taken care.

Family

8/10

Excellent

04 Dec 2017

Seah

Nice resort but ski experience could be better if

We checked in on 26 Nov and stayed for 3 nights. We like the resort but was very disappointed with dining. Only buffet and japanese restaurant were opened during our stay. It could be better if more dining is available. We booked 3 hours for the beginner class for group of 8. Ski rental place and school is located too far apart. Extremely challenging to walk to school in full gear. Clearer information should be provided so that we can enjoy the lessons better. Too disappointed as the school should explain when we booked.

Family

10/10

Exceptional

30 Nov 2017

Cheng

Friendly and helpful Staff

Rusutsu staff were friendly and helpful, helped us to bring our luggage to our hotel room where other hotels do not usually do.
The room is nice and spacious with separate bathroom and toilet. The hotel gave us ¥1000 coupon for each person for spending in the resort.
As we checked in after 5 pm, most of the restaurants were already closed due to low season and we had to eat at the only restaurant that was opened at ¥5900 per head. For the child, was ¥3000 plus and we used the coupons to offset.
Most of the staff were able to speak good English and they also employ Chinese speaking staff. There were even Muslim staff working there.
Our family had a good time at the ski just besides the hotel and the minimum hours was 5 hours at ¥4400 for adult. There was also Ali school for children.
When we left using the resort free shuttle bus to Sapporo for our next destination, the staff helped carry the luggage to the bus and even wave goodbye to us.
I will definitely recommend Rusutsu Ski Resort to my friends for the facilities, staff friendliness and warmth.
I will def

8/10

Excellent

08 Feb 2017

Sal:)

Need upgrading

Although quite clean and comfortable the Onsen facilities are basic even though Hokkaido has natural hot springs and restaurants need to be reassessed, who will travel to Japan to eat Western food which was very average and menu was minimal, lucky there was local restaurant that was excellent that served Japanese traditional foods.

8/10

Excellent

07 Feb 2017

Li Wen

Nice ski-in and ski-out resort

Is an updated hotel but clean and comfortable. I booked a room with triple twin bed and sofa bed for 4ppl in South Wing area on 2nd Floor That is not too far from the ski rental, ski locker and bathhouse. The ticket office just 10m from the ski rental.

The room size is bigger enough for 4 of us with 2 L luggage and 2 M size luggage.

I don't like are:
-there is only a convenience store on road opposite the hotel and can't find any restaurant nearby.

-Need to take Monorail to ski on another 2 Mounts on the side of The Westin Hotel

Family

8/10

Excellent

11 Jan 2017

John

Good Resort - great for skiing

We had five wonderful days staying at the North Tower of the Rusutsu Resort. Skiing was available for all, from beginners to advanced, with ample ski slopes and great snow. We were blessed with great weather for all five days - clear sunny days and light snow at night. The equipment rental and ski school are within the resort, with a good number of great instructors. Adequate number of restaurants and eateries. Loved the ice cream and the local delicacies. The service is great throughout, making our stay both comfortable and enjoyable. There was little need to leave the resort for anything and we didn't.

10/10

Exceptional

01 Jan 2017

Verified traveler

Convenient and clean hotel & resort

Amazed and amused Rusutsu !!!

Family

6/10

Pleasant

24 Dec 2016

dreamer

Nice hotel close to ski lifts and rentals

Hotel staff was pleasant. Room could use some clean ups. Lots of dust along the corners and sides. Bath water is not consistent. I would get the water at correct temperature but the water temperature would fluctuate between hot and cold while I'm using it. If staying, request for North wing side. That side seem to be more upgraded then the South wing side.

8/10

Excellent

21 Oct 2016

Sandy

Off Season Getaway

Amusement park only open in Spring, Summer, and Fall. Best to plan for a weekend stay or else not much to do besides indoor wave pool and slides. Resort was pretty much a ghost town which we liked, however dining options are few and far between. Prepare to pay resort prices for food or walk across to 7-11.

Amusement park is well worth the 5400Y price. Take the gondola up and be amazed at the views!

Lots for kids and adults to enjoy, although we will need to come back at Winter to get the full Rusutsu experience.

Family

10/10

Exceptional

27 Mar 2016

JONATHAN

Rusutsu Resort

Very good accommodations. Hotel staff was very helpful. Really had an enjoyable time and was very convenient because ski lift were so close to the hotel. Would recommend resort very highly.

Family

6/10

Pleasant

14 Feb 2016

Verified traveler

Disneyland

Overall the hotel was fine but restaurants were inconsistent and some had little atmosphere. Large convention style room. Also the hotel had a disneyland feel to it and was over the top. Would not stay there for skiing again

Partner

10/10

Exceptional

27 Jun 2015

Peter Lum

Resort Style hotel with lots to offer

We got a party of 5 and stayed in a double storey room in the tower building which is spacious and nice.
There are restaurants, amusement park, and other activities available.

we went in summer so there are no skiing; instead we took the gondola to mount Yotei where you will certainly enjoy the beautiful view! Ice cream available at the top too.

We were helped by a Chinese speaker bellhop; can't remember her name but she was friendly and helpful.

6/10

Pleasant

05 Feb 2015

John

Only If You Have To - not what you pay for.

We stayed 3 nights to do some skiing. This place is HUGE, like a Vegas motel/resort, but way more expensive. It has a new section - North and older section - South. If you are on a high floor in the North section you have to walk all the way through the lower floor to get to a connecting elevator to the top 4 floors. I think they put the Expedia and other booking agent booked rooms way down the end, so you will have about a 300 - 400 meter walk to get to the lobby area. WiFi was intermittent, not something you would expect from a \"Resort\" and the money you pay for a room. Less money spent on Marble floors and more on Routers required.
Food - plenty choice in different resort restaurants, all way more expensive than you find elsewhere. Best place was the Japanese style pub.
If you are staying here because you want to ski in/out - Forget it. You can ski in (with some strategy) but not out. If you think it will get you on the East Mountain first for first tracks - Forget it. The Gondola which takes you over there is a long walk in ski boots and doesn't start early enough to beat those people who drove or came by bus from other areas. You get NO early privileges. This Gondola closes at 4.30pm sharp so don't miss it to get back. The ski storage area is large and has secure lockers, but if you think your boots (or anything wet from snow or perspiration) will dry - Forget it. Take the inners out and take them to your room.
Stay at Niseko and catch the bus for a day trip or 2.

4/10

Poor

04 Feb 2015

Verified traveler

Disappointed with the ski slopes

Hotel looks dated but was kept clean. Most disappointing was the condition of and facilities provided on ski slopes. Overcrowded with school children taking lessons. Poor crowd control of students led to overcrowding of slopes posing danger to other skiers. No easy learning facilities provided for beginners unless you take formal lessons, unlike other resorts like Kiroro . Overcrowding extends to hot baths as well. Experience does not match the price one has to pay for the rooms.

6/10

Pleasant

29 Jan 2015

Verified traveler

Nice hotel

Nice stay. Nice ski and winter outdoor activities.
Room are very small for four people.

8/10

Excellent

14 Jan 2015

Verified traveler

Delightful Stay

We stayed at the tower. One locker was assigned to each room and ours was at the tower coz that's where our room was. All the ski slopes are on the resort side so you'll have to get dressed and bring all the ski gears to the resort via monorail. That's the only down side staying at the tower. The rooms at the tower is huge. They're double storey. A room with 2 beds on the upper level where the entrance is. Lower level housed the living, kitchen, toilet and an open room with 2 beds. Amenities a plenty and the onsen is huge. The snow is beautiful and plenty of slopes to choose from. Wonderful stay.

Family

8/10

Excellent

28 Dec 2014

Verified traveler

Rusutsu Tower Dec 2014

Overall, a nice resort to stay for a family ski holiday.

Family

10/10

Exceptional

26 Mar 2014

Verified traveler

super nice ski resort

We REALLY enjoyed this superb resort and their staff/services- going literally out of their way to help with ANY of your needs; lot's of activities to do, nice atmosphere, onsens, meals... you name it. Covinience stores for cheap food nearby, if on budget. Powder snow, great mountains/ runs and unbelievable veiws. Highly recommend.

Family

10/10

Exceptional

26 Mar 2014

oleksa

superb ski resort, loved it all

We REALLY enjoyed this superb resort and their staff/services- going literally out of their way to help with ANY of your needs; lot's of activities to do, nice atmosphere, onsens, meals... you name it. Covinience stores for cheap food nearby, if on budget. Powder snow, great mountains/ runs and unbelievable veiws. Highly recommend.

Family

8/10

Excellent

16 Mar 2014

Lyn

Rusutsu skiing

Entering the hotel with merry go rounds, kids playzone and a mini disneyland type decor was a bit different but we were led up to the hotel reception area and all became normal again. Helpful check in staff with adequate english, good ski storage facilities close to the exit area and a variety of bars and restaurants all within the one building made our stay a pleasure. There was plenty to explore over our 3 days all within the one complex

The skiing was fabulous across the 3 different peaks. If you love tree skiing then this is for you but the groomed intermediate runs were perfect for my standard too. Advice that North South wing was most convenient to ski lifts was spot on. The tower looks like it would be more convenient but definitely involves more walking and does not have anywhere near the atmosphere of the North and South wing hotel sectors. Beginners and kids areas are closest to the North and south wing as well. If you are looking for a resort in Japan which caters well for kids on and off the snow then this is it.

10/10

Exceptional

18 Feb 2014

K G

Fantastic Resort

A beautiful resort which we enjoyed immensely. Extremely helpful staff even for Japanese Standards. The sushi restaurant on the 12th floor was the best I've ever had!

10/10

Exceptional

26 Jan 2014

WILLIAM L BEATON

A GREAT PLACE TO STAY AND SKI !!

I loved the facilties and great service and the most helpful GREAT BELL STAFF.They were always there to offer assistance and help. Rooms were very well appointed and ther are many restaurants with great food offerings.

8/10

Excellent

22 Jan 2014

JP

The best skiing I have ever had

What a location! Nice to step outside straight onto skiis ( ok, a 5 minute walk). The hotel catered for everything necessary. English spoken everywhere. One buffet restaurant even had all potential allergens listed beside all the food- good for this day and age. Will absolutely be back!

10/10

Exceptional

29 Dec 2013

Winston

Winter Holiday

Our kids thoroughly enjoyed themselves during our 3 nights stay. We do not speak a drop of Japanese and we were worried about ski lessons. Our lessons were held by English speaking instructor. At the end of lessons, it helped that we were hotel guests and the lockers were accessible directly from the ski slopes. We highly recommend this resort if you are new to skiing and want to have a fuss free experience.

8/10

Excellent

25 Dec 2013

PT

Good Location

Good location for a ski resort with even convenience store located within walking distance. Good variety of meal options available.

Family

8/10

Excellent

25 Dec 2013

Chris

Nice winter stay at Rusutsu

Had 2 good nights at the North/South wing. Room is not as huge as Tower side but still considered big and is much more convenient - nearer to restaurants, shops and skiing areas. Food there is ok and affordable. There is a 7-Eleven and some small shops opposite the resort. You can have some great fun walking thru the thick powdery snow to reach there. It's skiing resort, so unless you like skiing, 2 nights are nice enough to try a little skiing and chill out. Will go back there to ski again.

Family

10/10

Exceptional

07 Dec 2013

Jol

Rusutsu Resort

Service & room is excellent. Staff speak English & extremely helpful. The free shuttle from Sapporo is good & efficient. If you are not there for skiing, there is not much to do. As we travel during the non peak season (late nov), place is quiet and the cafés are closed. Have to eat at the hotel, hence it's better to book room with breakfast.

Family