Name: Hotel Cocoa
Address: Tsukiura 102 Lake Toya, Toyako, 049-5723, JP

10/10

Exceptional

07 Jul 2026

Edwin

Nice lakeside view with free parking and a common area with refillable coffee and tea! Overall would recommend highly

Friends_and_family Friends

10/10

Exceptional

05 Jul 2026

W S Christopher

Very clean, spacious chalet.

Partner

6/10

Pleasant

04 Jul 2026

Wei leng

The view for this hotel was great. You are able to view the fireworks from lake Toya from your room if you are facing the lake. Of course it is from a distance but if you can enjoy it in the comfort of your room and also you do not have to drive in the dark.

The distance from the bottom of the road to the hotel does not have lamp post so it can be really dark if you come back at night.

During check in, the staff did not explain that we need to bring down our towels to get new ones as there are no housekeeping. Housekeeping is only 3 days once. So we we also surprise that the rubbish was not clean in our room. And there did not explain how we can clear the rubbish in our room. A bit disappointing with their service.

Partner

10/10

Exceptional

18 Jun 2026

Yuval

Spacious room with a beautiful lake view, helpful staff

Partner

10/10

Exceptional

17 Apr 2026

Jeremiah

Beautiful little place overlooking lake toya. Whata a vuew

Partner

10/10

Exceptional

01 Apr 2026

Franco

Excelente vista y habitaciones

Partner

10/10

Exceptional

22 Feb 2026

Finnegan

Beautiful

10/10

Exceptional

12 Feb 2026

Cara

Modern Westernized Hotel with a fantastic view of Lake Toya and wonderful staff. A 25 minute drive to Rutsusu ski area. Lovely soaking jacuzzi tub with views of the lake. We will definitely stay here again to ski Rutsusu.

Partner

8/10

Excellent

23 Jan 2026

Alice

Clean rooms, friendly staff. Needs an elevator! Especially with tho who have a lot of suite cases and snow gear.

Leisure Partner

10/10

Exceptional

12 Aug 2025

Gang

Very good

10/10

Exceptional

11 Aug 2025

Hoi Yi

Staffs are nice, quiet and spacious room, can see the fireworks from the room, superb.

10/10

Exceptional

11 Aug 2025

STUART

We had a wonderful room at Hotel Cocoa - it was really spacious and had an incredible view overlooking Lake Toya. Although the hotel was having some renovation work done, this didn't affect us in any way and the stay was peaceful and quiet. It was fantastic to wake up and be able to see the whole of the lake - it was an instant weather forecast! There was a jacuzzi bath in the room too which was lovely after a day sightseeing. There is not a daily cleaning service but you do get clean towels every day and can ask for anything else that you need. Parking was right outside the hotel entrance. The location is fantastic but you do need a car to really benefit from staying here as it is a ten minute drive into town.

Leisure Partner

8/10

Excellent

26 Jul 2025

Chean Khoon

The location is remote and only good if you have your own transport otherwise everything else is good.

Leisure Family

8/10

Excellent

05 Jul 2025

Elton

Great place to stay for a overnight visit in Lake Toya. 10 mins by car to the downtown area but you will need your own car as it is a bit remote. Nice view of the lake as the hotel is located in the mid-mountain area.

Leisure Family

6/10

Pleasant

23 Jun 2025

Ow Eu Gene

Was undergoing Renos. Vending machine was not working considering its distance from town centre.

8/10

Excellent

13 Jun 2025

S M SAMANTHA

Was under a certain maintenance without information, lucky we had it for reasonable price. Room is LARGE and second floor the lake view. One of the best advantage that it's near to the famous farm.

Friends_and_family Family

6/10

Pleasant

18 Mar 2025

Chayakrit

I went there for my friend’s wedding.
Before I arrived Japan, I tried to contact the hotel for picking me up. The only way to reach them is by phone call.
This hotel is far from a train station. I need to get the taxi to get to the hotel. There is no free shuttle on weekends. And if you need a free shuttle to drop you at the train station after checkout , you need to book it in advance.

Business_and_leisure Self

10/10

Exceptional

08 Feb 2025

Holly

This is a beautiful property with lake Toya on one side and Yoteii mountain on the other. The rooms are the largest we have seen in Japan with a beautiful sitting area and large bathroom with a huge tub both overlooking Lake Toya! This made for excellent firework viewing from the room for the local festival. They also had a nice common area in the hotel with some tables, coffee, tea and hot water to use.

The location was convenient to drive to Toyaka Onsen town for food, but also to Rusutsu for skiing.

Leisure Partner

10/10

Exceptional

31 Jan 2025

Jason

Loved this hotel! Very small and felt like you were out in the country side. The view was unbeatable. Room was very big and spacious, as well as bathroom. Not much around so either come prepared with food to heat up or be prepared to drive a bit to town. All in all one of my favorite places I stayed my whole trip.

10/10

Exceptional

12 Dec 2024

Won Kwee

The view is amazing.

8/10

Excellent

06 Nov 2024

Kok Chin

If you like quiet surrounding, this is for you. Very quiet surrounding far away from Toyako town centre, about 9km or 10mins drive along no street lamp road at night.
But room is spacious, smells nice and great room facilities like bath tub, bath robe , usb outlet. Food vending machine is located outside the building. Reception sells cup noodles. The window facing lake Toya. The hotel located slight elevated thus u can see lake Toya at a nice angle! Catch sunrise from the lake directly from ur hotel room! Level one room is best cos u can walk out from the window although is not encourage . However only one pillow is provided which is very thin and the second pillow is like a sofa pillow…. I won’t touch that cos there’s no changing of pillow case…

Leisure Partner

6/10

Pleasant

16 Oct 2024

Dandy

Travelers without cars can only eat instant noodles for dinner

Leisure Family

10/10

Exceptional

10 Oct 2024

Ritesh

Our hotel room had and excellent view. The rooms were nice and big. The staff was very pleasant

Friends_and_family Family

10/10

Exceptional

24 Sep 2024

Juliana

Very nice cosy place with a very good view

Leisure Friends

10/10

Exceptional

18 Jul 2024

Shang

Very nice view of the Lake! Wish had stayed another day…will certainly re-visit.

Leisure Family

6/10

Pleasant

03 Jul 2024

Verified traveler

Beautiful hotel but poor service.

Room is beautiful with magnificent view. However, Reception staff is not helpful or even welcoming. Requested him to switch on the air conditioning in the lounge when we wanted to eat our dinner there with friends staying in different rooms. He agreed but did not appear at all. No smile or greeting when met him at the Reception the next morning. The cleaning staff was much more courteous and cheerful. It’s a shame for such a beautiful hotel to have such a bad service staff.

Friends_and_family Friends

10/10

Exceptional

27 May 2024

APIRAT

The lake view is wonderful from the hotel. The room is large, design is very good especially the bathroom. The hugeflower field is near by the window. If I go to this area, I will choose to stay at this hotel again.

Leisure Friends

10/10

Exceptional

18 May 2024

Hui Hong

Very fresh, clean and modern Hotel. 3-4 minutes drive distance to the silo Observatory. Onsite free parking. Great place to stay for road trip traveler.

Partner

10/10

Exceptional

13 Mar 2024

michael

Amazing morning view of the lake

Great view and comfortable hotel.

Limited restaurant options. Some places require reservations. But the hotel staff is very helpful.

Friends_and_family Friends

10/10

Exceptional

15 Feb 2024

Athanasios

Awesome experience.

Amazing hotel and super spacious room even for western standards. Its location is a bit remote but that's what it makes it majestic!

Partner

10/10

Exceptional

30 Oct 2023

Sung

Very clean, roomy, amenities, hospitality, with nice Toya lake view….stayed there for 4 days and couldn’t believe we found this hotel at this room rate.
Only thing didn’t like about this hotel was “no elevator “
For young people it will be no problem, but for elders and handicapped people, it’s not easy to go upstairs with luggage.

Leisure Friends

10/10

Exceptional

12 Oct 2023

Verified traveler

Lovely small hotel with a fantastic view of Lake T

Hotel Cocoa is newly renovated and comfortable. It is a small hotel situated on a hilltop, so if one is not driving, then it's rather far from Toyoka town and the only eatery is a cafe 10 mins walk away. However, the view of Lake Toya is breathless and the rooms are spacious and comfortable. On site parking is free

Partner

10/10

Exceptional

11 Oct 2023

Sean

The property, the location, the room size and usage and quiteness were awesome. No near food places, but in future will plan accordingly. Definitely a must stay!

Leisure Family

10/10

Exceptional

29 Jul 2020

Verified traveler

Great view, large clean room, helpful and courteous staff. Quiet location, on shore opposite the the Toyako-Onsen town, less than 15 minutes' drive away. Also a few minutes' drive away from two \"observatories\" with more great views of the lake and from beaches on the lake. May not be as practical if you do not have a car. In the bathroom there is a large tub with a view of the lake. Parking is in a covered with garage door on the ground floor, rooms are above. No elevators, but there is only one flight of stairs to the rooms. Happy to have booked and stayed here. No WiFi, so you will have to use your cellular data plan.

Leisure Self

10/10

Exceptional

04 Feb 2020

Verified traveler

Very nice view. I proposed to my gf there and she said yes!

Leisure Partner

10/10

Exceptional

27 Jan 2020

Verified traveler

The staff was very friendly although English was not that good. The room was clean and spacious. The bathtub was very good! I opted for half board. The food was very good. Only bad thing was the main heater was spoiled. I was given another potable heater, but it was not strong enough to keep the room warm. Overall, as the location is not that good, I recommend this hotel if you have a car

Leisure Family

10/10

Exceptional

26 Jan 2020

Verified traveler

Very cozy n great view, great value for money! Staff was very attentive

Leisure Family_with_children

6/10

Pleasant

05 Jan 2020

Verified traveler

Location great for good view of Lake Toya; nice spa in room; reception was ok; lack of elevator not so good if you've got a heavy suitcase; general decor a bit minimalist

Leisure Partner

10/10

Exceptional

11 Nov 2019

Nathaporn

Fantastic view from room

Partner

10/10

Exceptional

03 Nov 2019

Chan Siang

Well equipped cozy room

Partner

10/10

Exceptional

29 Aug 2019

Verified traveler

Hotel Cocoa WITHOUT a car

This might be useful to those planning to stay here without a car.

We arrived by train at Toya station and walked to the 7-11 to stock up food for our 5-night stay. We took a taxi from Toya station to the hotel (around 3,500 yen). The hotel is pretty isolated (except for the lovely Lake hill farm, which offers space outdoors and nice food). We walked around every day, but there are no trail, just roads, so that's not great. Still, we enjoyed strolling around the empty small roads along the fields. We also walked to Toyako (the village) but it takes about 2h and it's uphill coming back, on a trafficked road.

The hotel is lovely. Cleaning is not very thorough but if you leave the room very tidy they'll clean pretty much everything. Very helpful staff: only some speak English but it was good anyway. We didn't try room service due to others saying it was not great.

Partner

10/10

Exceptional

27 Aug 2019

Verified traveler

Overall a very pleasant stay

The hotel room had a lovely view of the lake from both the bedroom and the bath. We really enjoyed our stay here. Minor downsides, it has no wifi and it is a little far from the main town if you don't have a car.

Partner

8/10

Excellent

21 Aug 2019

JP

Very big room, staff are very nice, but location is quite far from lake...we stau st 1st floor so cannot see view from the room.... but overall is very good.

Leisure Family_with_children

10/10

Exceptional

12 Aug 2019

woo

Lovely stay.

Big hotel room with view of lake toya and a jacuzzi bathtub make my stay a very enjoyable one. 15 minute drive from JR station, not in town area, need to take a cab to hotel. The owner is an elderly lady who graciously drove me to JR station the next morning. Thank you for going that extra miles.

8/10

Excellent

07 Aug 2019

Hweeteng

Love that the room and toilet are huge, with a bathtub (jacuzzi like) overlooking Lake Toya. Amenities were sufficient too. However, it takes about 6km drive to the “town” area for convenience stores, restaurants, etc. There were a lot of insects found in the toilet after our first night because we left the toilet ventilation on for the whole night by accident. Generally, do expect to see insects once you step out of the building because it’s located up in the mountain. But that said, would absolutely recommend Hotel Cocoa if you drive!

Leisure Partner

10/10

Exceptional

29 Jul 2019

Verified traveler

It was a spacious room with a beautiful view. I wish we could have stayed more than one night.

Leisure Partner

10/10

Exceptional

21 Jul 2019

Sean

Beautiful view with a bite.

Beautiful view. Nice property. Nice staff. Room had a lot of bugs. It also had what I think was bug spray. This is not a big deal for me, but something that is a bit creepy and i am sure other guests might want to be prepared for.

Partner

8/10

Excellent

08 Jul 2019

David

The property is located in a rather remote location. The plus point is that it's very quiet and there's a view of the lake. It is suitable for those who drive as it takes about 15 mins drive to town for restaurants etc. The external facade of the hotel looks run down but the internal is very clean.

Leisure

8/10

Excellent

27 Jun 2019

KN

What's good: Very clean air, quiet, relaxing. The hotel provides a lot of toiletries. The bath tub is clean and good for getting a good soak. The Lake View Farm nearby has ice cream, pastries and an open area with garden tables and chairs, a goat Yuki who's quite tame, rabbits in a hutch and a pony or horse. There are also gear to play badminton on the lawn.

Not so great: It really is far from Lake Toya and the free transport from Toya station will really help (estimated taxi fare: 5,000¥). Didn't see any bicycles for rent at the hotel. The fireworks look really small from the room as well, and at night, it's hard to see through the glass windows and you don't want to open them as insects will get in.

Leisure Self

8/10

Excellent

13 May 2019

Chee Beng

Family stay @ Cocoa Hotel

We spent 2 nights @ Hotel Cocoa & overall the hotel was ok though abit out of place. The bed was ok but the pillow is too small & too soft.
The owner & staff were friendly but lack English speaking capability - however they tried their best to help.

Family

10/10

Exceptional

09 Feb 2019

Verified traveler

Staff were amazingly polite and very accommodating. Rooms were very spacious, seperate glassed in shower/jacuzzi room with lake view was awesome. Oh, and did I mention the heated toilet seats? Overall had a great stay.

Leisure Partner

8/10

Excellent

28 Jan 2019

Sarah

Hotel needs wifi

Partner

10/10

Exceptional

04 Jan 2019

Verified traveler

Nice view with comfy settings.

8/10

Excellent

30 Oct 2018

Jane

The hotel looks dull on the outside. However the room was quite spacious, especially the shower room

8/10

Excellent

13 Sep 2018

Verified traveler

Happy stay

Friendly staff, nice room and view! Breakfast is also tasty!

Partner

8/10

Excellent

26 Aug 2018

Harry

The room is really big and the view from the window of the lake is fabulous. It has a very homey feel. The staff came to the train station to pick us up and took us back when we left. If we took the taxi, it will cost more than 3000 yen per journey. I will surely recommend this hotel to whoever who wants a relaxing time.

Partner

6/10

Pleasant

18 Aug 2018

Verified traveler

Good view but toilet is way too dirty. Window shades is dirty. Toilet door has gaps hence lack of privacy.

8/10

Excellent

14 Aug 2018

Raymond

The hotel is located within 10min drive from the main town area. The room is also very spacious with a private jacuzzi and a lovely view of Lake Toya from the room. Overall very pleasant experience.

6/10

Pleasant

07 Aug 2018

Verified traveler

The hotel is on the other side of Lake Toya from where the main town of Toya is located but conveniently close to Lake Hill Farms which has great gelato! It was a perfect hideout but the facility itself is very bare bones. It almost feels as though you are staying in a cabin in the woods but actually in a full concrete building. There was a hot tub which was nice, we watched the fireworks on Lake Toya from our window. Perfect for a one night stay.

Partner

8/10

Excellent

26 Jul 2018

SKTan

Spacious Room with nice jaccuzi and big windows

Room and bathroom are big with many bottles of different uses like body lotion, hair tonics n others though we didn't use any of them.

The sofa in one of our room(we booked 2 rooms) is too low and old.
Some of the lights are not working(the same room).
There's a great view outside our big window but the view is partially blocked by many trees and shrubs.

One word of caution, a few creepy-crawlies creeped into the same room though we didn't open any windows.
They provided a can of insect-spray but I hope not to use it.

The facade is old but the rooms are clean and pretty and comfortable.
Another setback is it's not accessible unless you drive.

10/10

Exceptional

06 Jul 2018

Edmund

Early July 2018

Early July raining season almost everyday. But hotel cocoa gave us a wonderful pleasant stay. Face lake Toya and room is big and Super clean. Nice jaccuzi bathtub. Just don’t be deceive by the entrance

10/10

Exceptional

27 Jun 2018

Verified traveler

Great stay

This was a great stay. Don't let the location scare you off. It's about a $30 taxi ride from town but they might give you a free shuttle ride if you ask them ahead of time. Even with the taxi ride cost, the view is well worth it. Very much enjoyed my stay there and the staff do speak some English.

Partner

4/10

Poor

04 Jun 2018

Jee Kiong

breakfast tiny portions and rice was cold.the room and common areas had strong stale cigarettes smells.

Family

8/10

Excellent

19 May 2018

Verified traveler

Lovely small hotel with superb views. Recommend having own transport though courtesy pick up and drop off to Toya station is available. The hotel provides room service food and drinks - the menu is in Japanese with pictures.

8/10

Excellent

02 May 2018

Verified traveler

Room is spacious and the view is great. But there is no elevator in the hotel, so you will have to carry your luggage through stairs to second floor.

10/10

Exceptional

05 Feb 2018

Joanna

Great hotel views with jacuzzi tub

Hotel was located around 5-10mins drive from lake toya town, it is very convenient if you are driving. Jacuzzi bathtub in the room was great! View of Lake Toya from the room was gorgeous.

Having the sukiyaki hotpot from the hotel in the comfortable room was great comfort food in the cold weather!

Would definitely be back!

10/10

Exceptional

27 Jan 2018

Verified traveler

Nice hotel with a great room view of lake toya

Room is very spacious and clean.
Great view of lake toya from room and bathtub.
Location is a bit far and inconvenient if not driving. No restaurants nearby.
Overall, a very comfortable stay.

8/10

Excellent

26 Jan 2018

Verified traveler

Stay here if you have a car

Perched up high over looking the Toya lake, lots to explore around the area. Has indoor parking, rooms were spacious and the views were super nice!

6/10

Pleasant

21 Jan 2018

Kaixiang

Special stay

Very special hotel that feels like home.
View from room was great. Indoor garage to park our car.

10/10

Exceptional

09 Jan 2018

cheng

nice view with nice staff

Partner

8/10

Excellent

07 Jan 2018

Laurent

Very quiet, half-board wasnt up to our expectations but after a little chat it improved significantly. The bed wasn t great but with a little tuning I managed to flatten it. The bath is amazing, service is good, location requires a car and they provide inside parking. I'd say for the price it is a good deal though internet is missing so if you don't need it its OK.

Partner

10/10

Exceptional

04 Jan 2018

Verified traveler

Perfect

The view from my room is remarkable, alternatively the staff is very professional although their English are not well but they tried their best to communicate by google translate. I booked a half-board and my two meals were perfect.

Partner

8/10

Excellent

24 Dec 2017

Verified traveler

You need a car

Quiet location away from town with great lake view from rooms. Room and toilet are spacious. Breakfast was serve as s set but can coffee was served instead of fresh brew.
Need a car to stay here especially in winter where taking a walk to nearby is not possible.
Hotel likely used water heater tank where hot water actually ran out during shower. Not a good thing during winter.

10/10

Exceptional

20 Dec 2017

Verified traveler

Wonderful place with wonderful people

We had a nice stay at this hotel.
The spacious room with spacious and comfortable bathroom especially the jacuzzi tub and wide window overlook to the outside scenery. They provided deliciously breakfast and dinner, as well as transportation to the jr sta.

Family

10/10

Exceptional

15 Oct 2017

Kim

Highly recommended for couples

All rooms have views of Lake Toya and jacuzzi. Breakfast gets delivered to room at your preferred time, it was nice. Hotel is 10km from town so is best suited for those with car.

10/10

Exceptional

14 Sep 2017

Yap

beautiful, small boutique hotel.

Good hotel, clean, pleasant. Nice bathroom over looking the lake from the top of the hill.

Family

10/10

Exceptional

30 Aug 2017

Verified traveler

Perfect stay

Place was amazing, clean, neat and comfortable. Perfect for couples looking to stay near Lake Toya.

Partner

10/10

Exceptional

18 Aug 2017

Verified traveler

View across a crater.

Superb view at the top of a crater lake with nearby volcanoes. Hotel beautiful and caring.

Partner

10/10

Exceptional

10 Aug 2017

Shi Han

Happy with stay

Room was spacious and we really enjoyed the tub with jacuzzi. Great way to relax after a long day of traveling!

Partner

8/10

Excellent

06 Aug 2017

Verified traveler

Nice lake view. Honeymoon hotel

Quiet hotel on the hill with a lake view.
Great staff and cosy romantic room good for honeymoon. Only setback is distance from tourist area and needs own transport to reach there.

10/10

Exceptional

02 Aug 2017

Niki

hotel on a hill

Good Clean Hotel, room and bathroom is big! Love the bathtub!
Overlooking lake Toya, great view.
Free parking, no lift - carry your luggage up a floor.
Good for driving tourist - 7 mins to Lake Toya, 1 min to Lake Hill farm(famous ice cream).
The hotel looks modern outside. Breakfast was okay... simple.
Everything in the room is great except that we don't know why they put artificial roses in the coffee table (with fairy-lights), makes the room feel abit cheapo and sleazy... hahaha.

Partner

8/10

Excellent

23 Jul 2017

Christine

Great Stay, Clean and Noce View of Lake Toya near Lake Hill Farm but should have own car because public transportation is scarce.

Family

10/10

Exceptional

20 Jul 2017

YT

Beautiful bathroom, Remarkable view

This place was absolutely lovely. It's clean, the view is wonderful, it has EVERYTHING you possibly need and don't need. (like cups, toiletries etc)
The staff was super friendly and patient to answer any questions we have given them.
The bathroom though, we the absolute selling point.
(One thing to note though is that if you are staying the night with a business partner, I wouldn't exactly recommend it as the bathroom is separated by tinted glass so you CAN kind of see everything if someone was walking in the bathroom naked)

Woke up to clouds hovering over Lake Toya - needless to say the view was spectacular! Since the hotel was located at a pretty high place.
It is also just right next to the Lake Hill farm and extremely close to the Ranch if you're up for some horseback riding (be sure to make reservations though)!
My family and I wished we had stayed more than 1 night! It was a truly comfortable stay.
Can't praise this place enough :)

10/10

Exceptional

20 Jul 2017

YT

Cause all you need is a beautiful bathroom

This place was absolutely lovely. It's clean, the view is wonderful, it has EVERYTHING you possibly need and don't need. (like cups, toiletries etc)
The staff was super friendly and patient to answer any questions we have given them.
The bathroom though, we the absolute selling point.
(One thing to note though is that if you are staying the night with a business partner, I wouldn't exactly recommend it as the bathroom is separated by tinted glass so you CAN kind of see everything if someone was walking in the bathroom naked)
Woke up to clouds hovering over Lake Toya, the view was spectacular as the hotel was located at a pretty high place.
It's just right next to the Lake Hill farm and extremely close to the Ranch if you're up for some horseback riding (be sure to make reservations though)!
My family wished we had stayed more than 1 night! It was a truly comfortable stay. Can't praise this place enough :)

10/10

Exceptional

19 Jul 2017

Amanda

Good value for money, super spacious room

It may be located further up, but as long as you're driving it shouldn't be a concern. The hotel room is so spacious with a huge bathtub where you can shower and catch fireworks at the lake in the evening. Breakfast is a homely spread, and staff are friendly and accommodating. Do drop by Lake Hill Farm for their gelato and cheese.

10/10

Exceptional

09 Jul 2017

Ann

Best part of my trip!

20km away from Jr station but the hotel can pick you up from the station. The staff tries very hard to keep guests happy. The view is amazing from morning to night and is very spacious and comfortable. There's not much to do in the area, which is great for those looking for some peace.

2/10

Poor

15 May 2017

William

Stay in town, or move on to the next town

Smoking is socially accepted still in japan, the rooms at most hotel and strongly at this hotel reek like cigarettes. All the food is frozen and microwaved to heat up.
The view of the lake is good. Hotel is run down, sheets on carpet to stop the wearing down of the carpet.
They understand English great.
They accommodated picking me up and dropping me off.

The hotel is far from the town. There are taxi's, will cost 2650 Yen to town. Was an experience, but not one I would personal go through again. I would have canceled the hotel upon checkin if I had the choice. Felt sick to my stomach from the smoke.

10/10

Exceptional

07 May 2017

Verified traveler

Great experience

We were a bit concerned about the location, as we had no car, but the owners were kind enough to pick us up and return is to Toya train station. And we were glad we decided to stay at the hotel.
Room was spacious, overlooking the lake (though fireworks are remote) and with a good bed.
Breakfast was nice, though western style. We also ordered some things for dinner. Reasonable pricing and tasty.
Staff was very helpful and kind.

8/10

Excellent

01 May 2017

vc

Nice boutique hotel

Very near Lake Hill Farm. Owner let us use the fat bike for free to ride around the area. Food was simple but nice

8/10

Excellent

27 Jan 2017

Verified traveler

Great Views

Beautiful view of the lake from our room. Far from town. Food OK.

Partner

8/10

Excellent

21 Jan 2017

Tony

Good basic Accommidation- great food with half board
Not near any other facilities or restaurants

8/10

Excellent

01 Jan 2017

richard

Overlooking Lake Toya

Plan on taking taxis to ski mountains....or local bus 3 km away. Gracious hosts, provided dinner without charging.

Family

10/10

Exceptional

27 Oct 2016

Verified traveler

Scenic place with friendly owners.

All rooms have a magnificent view over Lake Toya. Great to watch fireworks from the spa.
Decor varies from room to room and all are tastefully done with every requirement being catered for.
In room meals are delicious with a lovely home-made flair.
A most friendly & helpful family own & run the place and we managed to communicate without being able to speak each others language.
A great place to stay if you have a car.

Partner

8/10

Excellent

19 Oct 2016

Alison

Quiet place with nice view

Though the distant of the hotel is 20 mens away from the town, we enjoyed the view from the room. There is no activity around the hotel area.
Nice place to stay if you just want to relax and look at the Lake.
Staff was very friendly. Breakfast is excellent.
They bring the breakfast to your room.
Only downside is there is no lift so have to bring your luggage up yourself.

10/10

Exceptional

09 Sep 2016

eric

nice place

quiet,jacuzzi tub,great view,10km drive to volcano museum,no bus service.Taxi 3600 yen.free bicycle use.

8/10

Excellent

12 Aug 2016

Vanessa

BEST BATHROOM EVER

It was a lovely stay, it felt like a second home. My father-in-law enjoyed the stay so much he couldn't bear to leave and promised he would definitely be back again. The free garage parking is safe and convenient, and the complimentary breakfast was delightful.

My favorite part has got to be the bathroom. They are ridiculously generous with toiletries.And the bathtub is huge! Perfect for a romantic soak while watching the summer fireworks.

Partner

10/10

Exceptional

17 Jul 2016

Kathleen

Peaceful and serene getaway!

We loved Hotel Cocoa! The view from our room was fabulous, the room was very spacious, clean and comfortable. The shower was huge which included a jacuzzi! To top it off, the staff was the best! They were extremely helpful, friendly and treated us like family. We made very good friends at Hotel Cocoa!

Family

10/10

Exceptional

14 Jul 2016

Verified traveler

Boutique hotel with a nice view at a reasonable price.

Partner

10/10

Exceptional

09 Jul 2016

Verified traveler

Great hotel with great service and individual garage for parking too.