Name: Toyako Manseikaku Hotel Lakeside Terrace
Address: 21 Toyako-Onsen, Toyako-cho, Abuta-kun, Toyoura, JP

10/10

Exceptional

14 Nov 2025

Andrew

Great location and staff were courteous.

Friends_and_family Family

10/10

Exceptional

21 Jul 2025

Khew Kwang

Great hotel. With great service Strongly recommended

Leisure Family

8/10

Excellent

28 Jun 2025

Greg

The view from the 8th floor onsen is spectacular.

Leisure Partner

6/10

Pleasant

04 Jun 2025

Collin KY

The air conditioner n ventilation were too dusty n dirty.

Leisure Family

10/10

Exceptional

05 Apr 2025

Annie

Beautiful view, perfect location. Easy parking. Highly recommend the dinning experience. Great experience the hot spring. Will be back to visit again.

Leisure Partner

10/10

Exceptional

25 Jan 2025

Tik Wee

One of the best hotel I ever stayed

Room: Larger than the normal you would find in the city.
View: We got the wonderful lake view and we can't be more happy with the beauty in winter.
Bed/Pillow/Duvet: they are all soft, comfortable
Onsen (Roof top): the most beautiful view you can get for the outdoor with 2 round tub. There is also a small cold bath and a sauna. Spacious onsen and plenty of showers ensure its not crowded. Indoor onsen temperature is hotter than outdoor.
Onsen (Basement): An outdoor and an indoor with sauna. Outdoor onsen temperature is hotter than indoor. A beautiful garden right in front of the outdoor.
Dining hall: Overseeing the lake and snow in winter.
Food: I had the breakfast and its has great mix of traditional Japanese and western delights. Food was great as a whole.
Lobby: there is a large resting area with books for you to relax and read. In addition, there is a bar serving drinks and you can sit indoor enjoying the wonderful view of the lake.
Service: excellent as a whole. Staffs speaks

Leisure Family

8/10

Excellent

19 Jan 2025

Joyce

2 nights stay in Lake Toya

Stayed in this hot spring hotel for 2 nights. The hotel location is great! The condition of this hotel is slightly out of date, the lift is quite small and old. The room itself is spacious. However, found that the light setting in the room can be improve (a bit dark for me).
Hot spring's view on level 8 is beautiful! The buffet was great with plently of choice.

Partner

10/10

Exceptional

29 Dec 2024

Verified traveler

Overall experiend is good

Room is big and clean, just toilet too small for our room at 8th floor. Hotel is renovating, hope will have a bigger toilet in future. Breakfast and dinner buffet spread is good. No chance to try the onsen, hope will have a chance in future.

Friends_and_family Friends

10/10

Exceptional

18 Dec 2024

LIN GHEE MELVIN

Very good onsen. Plenty of food.

Leisure Family

10/10

Exceptional

18 Dec 2024

Tyler

Great stay for peace and quiet! Tattoos are no go

This a great quiet stay with many rooms offering a fantastic view of the lake. I do have to warn travelers with tattoos that they are not tolerated in the slightest and they do not have a private onsen to reserve.

10/10

Exceptional

01 Dec 2024

leonard

Like the onsen areas. Wonderful

Leisure Family_with_children

10/10

Exceptional

24 Nov 2024

Verified traveler

Great stay with the light illumination just across the street. There is also a bus stop outside the hotel

Friends_and_family Family

10/10

Exceptional

12 Nov 2024

Tuan N

The hotel is clean and convenient. The breakfast buffet was excellent with lots of variety. The Onsen experience was wonderful with beautiful view of the mountains. The room we had was very comfortable for three people.

Friends_and_family Family

8/10

Excellent

11 Nov 2024

Chee Seng David

Ordinary Onsen hotel by the lake.

Leisure Partner

8/10

Excellent

11 Nov 2024

Yean Chong

We had sumptuous dinner and breakfast during our stay. The onsen is facing Toya lake, you could enjoy the view while soak in the onsen especially the outdoor onsen. Is was amazing feel.
Surroundings were awesome, full of autumn foliage. We also enjoyed the Fireworks cruise ship at night.

Leisure Family

10/10

Exceptional

23 Oct 2024

Pui Lan

Luxurious experience

6/10

Pleasant

27 Sep 2024

Tsaiwei

Hot water system is poor, low water pressure and very slow heating rate.

Leisure Family

8/10

Excellent

25 Sep 2024

Choong Wah

Good view of Lake Toya from hotel room. Enjoy the peace and quiet.

Leisure Family

8/10

Excellent

10 Sep 2024

Kim Leng

Hotel with ladies Yukata rental

The hotel is located right in front of lake Toya with direct access for viewing fireworks. The buffet dinner and breakfast provided has lot of selection but quite similar. The room is clean, spacious but aircon is weak. One bonus is that they have easy fitting ladies Yukata rental at affordable price.

Partner

6/10

Pleasant

01 Sep 2024

ZHAN ZHI

Hotel is large and has a number of bath houses. Room is large. Hotel has transport from Sapporo station at a fee. Breakfast and dinner buffets have good variety. There is a bus stop right outside the hotel to take to train station.

Leisure Partner

10/10

Exceptional

20 Aug 2024

Richard

They have 2 outdoor onsens, both are wonderful. I especially enjoyed the electronic massage chairs after bathing. Also there’s a fireworks show every night behind the hotel in the summer.

Leisure Self

8/10

Excellent

04 Aug 2024

A

The room is spacious and the hotel also offers shuttle bus from Sapporo which is good.

Leisure Family

10/10

Exceptional

20 Jul 2024

Wayne Yun Wing

Very ONSEN built

8/10

Excellent

15 Jul 2024

Pauline

Very efficiently run for such a large hotel. Great views from my room. Public bath never felt crowded and outdoor bath had spectacular view.

Leisure Self

8/10

Excellent

13 Jul 2024

Soon Weei

We have a pleasant stay. Overall is good.

Leisure Family

4/10

Poor

07 Jul 2024

Sim

Poor staff

Leisure Family

6/10

Pleasant

19 Jun 2024

XIAOXIONG

The Hotel location is great. The lake is so beautiful. The hotel building, room size and breakfast are great. However, I was charged 600 Yen for the additional tax. I am not happy about the room floor (assigned the first floor) and the service did not agree to change the floor location.

Friends_and_family Family

8/10

Excellent

18 Jun 2024

Matthew

Great location and stunning onsen.

Leisure

10/10

Exceptional

14 Jun 2024

Don

Takes your breath away!

This hotel was excellent. The view was perfect. We could see the fireworks from our room window. The hotel had 2 onsen and the upstairs one was spectacular! Buffet was great and there’s lots of amazing food options along the street. Overall, breathtaking as a hotel.

Friends_and_family Family

8/10

Excellent

12 Jun 2024

Christine

It’s at a great location

Leisure Family

6/10

Pleasant

01 Jun 2024

Verified traveler

Need to be improved

The hotel lobby and onsend is renovated. However the room is poor maintenance. Still using 80s key room. Shower is olden day shower type. Room is centralise aircon. When enter room is stuffy. Staff is friendly however not all English speaking. Buffet spread overall is ok.

Friends_and_family Family

10/10

Exceptional

08 May 2024

Verified traveler

Luxury hotel with great view

Luxuriously appointed hotel. Slightly aged but still well-maintained. The room felt decadently large after all the cramped rooms in the cities.
Quite a few of the staff are able to speak decent English and there are Chinese speakers as well.
The lake view is gorgeous and we were able to enjoy the nightly fireworks without braving the cold weather.
The buffet breakfast and dinner had a good spread and is about the same every day.
Have to say that the shower in the room is better than the ones in the onsen which are prone to have sudden fits of differing water temperature. But we are there for the onsen after all.

Partner

8/10

Excellent

30 Apr 2024

Sharon

Lake Toya

Family friendly facilities , indoor play area for young children . Public bath is clean and comfortable . However , it seem overly crowded with tour groups checking in . But space is adequate for all. Half board dinner seem pricey but reasonable varieties . Was expecting Jap hotpot set dinner instead of buffet , kind of disappointed in that .

Friends_and_family Family

10/10

Exceptional

04 Apr 2024

Jessee

We were very pleased with the location, and the staff were incredibly kind and helpful everywhere. The building isn’t brand new but it’s well kept and clean. In fact I was expecting something a bit more old fashioned after looking on the Expedia listing.

Overall a very nice time with a beautiful view of Lake Toya wherever you go!

Leisure Family

10/10

Exceptional

22 Feb 2024

Yee Siang Ervin

Spacious

Leisure Friends

8/10

Excellent

06 Feb 2024

Voldi

Good for a relaxing family stay.

Nice, huge hotel with adequate service & amenities. Please pay extra attention on your chosen Breakfast and Dinner timing, as efficient as their culture, you are expected to come within the timeslot.

Nice view of the Toyako, taxi are available upon request to explore the area.

Not much tourist as described in other review.

Friends_and_family Family

10/10

Exceptional

02 Jan 2024

Deborah Hsien Wei

Have stayed in many ryokans in the past hence was pleasantly surprised to find this ryokan modern and new! The lobby area was really modern looking and check in was a breeze. The Japanese style rooms were also very spacious. Our package was half board, so we had the buffet dinner and buffet breakfast. Both meals were decent with a good spread of food to cater to different palates. Great hotel!

10/10

Exceptional

14 Dec 2023

Fu

Most splendid stay out of our 6 hotels during this trip. Love this hotel the best for its great view, quality food and nice onsen. Highly recommend!

Leisure Family_with_children

10/10

Exceptional

10 Dec 2023

Janice

Amazing onsen

Friends_and_family Family

4/10

Poor

06 Dec 2023

Lai

Wide variety of food at the dinner and breakfast line. There were some nice dishes. The soundproofing in the room was terrible and we were jostled awake by the slamming/ closing of doors from other room and crying of babies along the corridor almost every hour until 2am. Onsen was pleasant. Would definitely NOT recommend this hotel overall if you are looking for a good rest.

Leisure Family_with_children

10/10

Exceptional

29 Nov 2023

Carol

Great location by the lake. We were able to watch the nightly fireworks from our window. Would have liked to have eaten dinner in our room but there wasn't room service. Room was clean and comfortable. Hotel very big and staff very busy.

Leisure Partner

8/10

Excellent

30 Oct 2023

Verified traveler

Good place to stay at Lake Toya

Very well maintained popular with your group from taiwan and Korea Hotel.

Everything was good except the dining hall was a bit small when crowded , cramp and noisy and needs to Q

Friends_and_family Family

8/10

Excellent

22 Oct 2023

Bee Imm

Wonderful location facing the lake & also short walk to 7/11 convenient store and some family run restaurants. Rooms are spacious but a bit outdated and toilet area is rather tight. It is a big hotel with many guests and they do serve a good breakfast.

Friends_and_family Friends

8/10

Excellent

07 Oct 2023

Irene

Dinner buffet spread not as good, roasted beef was dry (not steak standard) and not much seafood spread, other than fried shrimp tempura and cooked fish. There were many Korean and Taiwanese tour groups in the hotel, so the onsen crowd/vibe didn’t feel very Japanese

8/10

Excellent

10 Sep 2023

Hiroshi

We had a wonderful stay at this hotel. The view of the lake and Mt. Yotei from our room was breathtaking, and the hot spring and breakfast buffet were also excellent.

Leisure Partner

10/10

Exceptional

27 Aug 2023

Kam Ting

This hotel was way better than we expected. We booked a Japanese-style room facing the lake with half board and the price was very reasonable. I thought it’s an old hotel when booking the room and later found that the hotel had been renovated in recent years. I was surprised how nice the hotel looked when checking in. The bathhouse on the 8th floor was so pretty. You could enjoy an unobstructed view of the picturesque lake Toya while soaking in the hot springs. We’re there during the Fireworks Festival and were able to see the fireworks from our room. The dinner and breakfast buffets were so delicious with a lot of food choices. This hotel is definitely one of the highlights of our trip. I’d recommend it to anyone who plan to visit Toyako.

Leisure Family_with_children

10/10

Exceptional

24 Aug 2023

Kwan Chi

Comfortable and relaxing hot spring hotel

Leisure Family_with_children

4/10

Poor

14 Aug 2023

christineandchi

There are hidden charges that the hotel did not tell you before booking. The hallway in the room floor smells. Will not stay there again.

8/10

Excellent

09 Aug 2023

Florence

Lake view room

Beautiful accom by lake Toya with gd view. However I’m extremely disappointed to be assigned a level 1 room despite booking a room with lake view. How is staying at level 1 with lake view different from walking outside to view the lake? Was hoping to stay at higher floors but despite asking for change in room, hotel staff was unfriendly and rejected this request. No options were given and they didn’t ask for our preference actually. For paying the price of lake view but end up staying at level 1 didn’t feel worth the price. Hope that hotel can improve on this aspect.

Friends_and_family Friends

6/10

Pleasant

09 Aug 2023

Amy

The onsens were nice. The breakfast options and quality was lovely. The dinner quality was unexpectedly low. There are not a lot of options for meals outside of the property and those that were in town with odd hours. The sporting activities were mostly unavailable. For the respectful people in Japan felt bad for the disrespectful tourists that were at the hotel which disrupted our experience (cutting in food lines, leaving trash in the onsen, stealing slippers, loud, etc).

Leisure Family_with_children

6/10

Pleasant

07 Aug 2023

Canny

The view from the rooms are good, can see the firework show from the room. However, the air condition in the room was a bit weak. The dinner buffet as not good as the breakfast. If you are the person who loves the onsen, you need to plan well how to dry your towels. Hotel only give you a set of towel per person a day.

Leisure Family_with_children

8/10

Excellent

08 Jul 2023

Verified traveler

Great view to the lake although blocked by the dust on the screen. A bit outdated but well maintained.

Friends_and_family Family

10/10

Exceptional

02 Jul 2023

Fen

I love the location of the hotel, you can just walk out of the hotel and see Lake Toya right away. The ticket center for buying cruise tickets was also nearby. I love walking along the promenade of Lake Toya, it was so peaceful and beautiful. The daily fireworks was also great and viewable from our hotel. There were enough free parking lots at the hotel too, but carpark b was rather tricky to park as its situated on a slope. Its better to park at carpark a or c.

Leisure Family

8/10

Excellent

22 Jun 2023

sook yee

The hotel had fireworks every night. Lake Toya had also activities like speedboating and swan peddling.

Leisure Family

8/10

Excellent

12 Jun 2023

Joan

The room is spacious and hotel is conveniently located in front of the lake and bus stop. However, the hotel is quite dated and definitely need a facelift.

Leisure Family

8/10

Excellent

03 Jun 2023

Tan Chor

Located opposite of lake toya. Great onsen, free parking, good value of money…

However, is an old building so the centralized aircond doesn’t function well. Need to improve on cleanliness, window area is quite dusty.

Leisure Family

6/10

Pleasant

27 May 2023

Verified traveler

An Most Unimpressive Experience!

Been to Japan multiple times but this is the most unimpressive experience I ever had! We booked for 2 nights with Lakeview & only to be told by the lady staff, room booked with hotels.com are only allocated on 1st flr, anything higher requires to pay extra. When we tried to make her understand we booked way ahead in Feb with request for high flr, she offered to show us room on higher flr on other wing. To my surprise, the room looks dim & gloomy with dark furnishing, far diff from the Lakeview room we ve booked. We couldn’t rationale why room booked with hotels.com can only be allocated on 1st flr, it just don’t make any sense. This is neither indicated on the room selection on hotel’s page too. With her limited english, she even refused to allow another of her colleague who can speak English to attend to us! The entire ordeal took us almost an hour & all I can conclude is that she puts guest’s patience to test! An service oriented staff wouldn’t “waste” precious time of guests on holidays! End of the day, there was not even words of apologies from her & with our patience running dry, we took our meals vouchers without any directions of onsen & etc. I would love to visit Lake Toya again, but would not stay at this hotel for the “unpleasant experience” we had. Your staff genuinely requires training & counselling!

Partner

6/10

Pleasant

21 May 2023

Verified traveler

Crab dinner with no surprises!

We booked for dinner with crab for the 2nd night. To our surprise, it is also being served in the same buffet dining restaurant. It is disappointing as the hotel’s official site featured crab serving in another Japanese’s setting restaurant. Crab served is not worth the much extra we have paid! This is the normal buffet dinner + one crab & that’s all! Sashimi quality are disappointing too!

Partner

8/10

Excellent

21 May 2023

Hui Hui

A wonderful view looking out to Lake Total in the room and in the onsen areas. But hotel is about old and facilities are abit dates. Good breakfast and dinner buffet with a variety of choices.

6/10

Pleasant

10 May 2023

Michelle

We have a lakeside room so the view is amazing. However, food is disappointing. Dinner we had crabs and it is NOT fresh, couldn’t even finish it. Dinner’s Buffett is also not tasty. Lots of foreigner big tours stay here and a lot of them are very loud while some are rude. The lady next to our table kept bad mouthing us in another language, thinking I don’t understand what she’s saying. Hot spring in the morning for ladies is on the B floor, it is pleasant but I will not stay here again.

Leisure Partner

8/10

Excellent

12 Apr 2023

David

Stay 1 night with half board. Public bath was ok but no towel provided. Food is just ok.

Friends_and_family Family

10/10

Exceptional

05 Apr 2023

Sung

The water n island view, the lake side walk, the lobby, the glass building coffee cafe, the huge dining n breakfast, the star n moon view onsen hot bath the kind staff service , all incredibly excellent, i also take an extra hour lake side walk after the delicious breakfast buffet, then ask the hotel call a taxi for me the train station which i bot a 7 days Japan Rail bullet train enjoy tour All Japan with JR to , a bit regret , should stay 2 days at this hotel instead of 1 night stand rush

Leisure Family

10/10

Exceptional

17 Mar 2023

Shiu Tung

Good location & good view from hotel room

Leisure Partner

8/10

Excellent

27 Nov 2022

Kah Pin

Buffet dinner n breakfast are very good. Variety of choices and fresh food.

Leisure Family

4/10

Poor

27 Sep 2021

Genji

Cation: Make sure to register all your people staying!

Horrible check-in experience! I was about to be charged double the room rate since I forgot to register my companion in my booking. Why should I be charged double for the same room. We selected no meal option! We negotiated the additional cost down to $85 per night.

What is very frustrating is that the price listed for 1 guest booking & 2 guests booking were the same on Expedia but still the hotel demanded additional cost!

Leisure Partner

10/10

Exceptional

18 Sep 2021

SHIRO

You should try the open air bath here!

The food and the bath were excellent!

Self

10/10

Exceptional

06 Sep 2020

Ranson

Great Lake experience

Great place to relax and sit back at a hot springs on a volcanic lake. Beautiful views, good food and great service.　Staff went above and beyond what was expected of typical hotel. Will come back if we have a chance.

Friends_and_family Family

10/10

Exceptional

22 Jul 2020

Anna

Amazing food, onsen, location and views of the lake. I wish the pillows had been larger but that is my only suggestion!

Friends_and_family Friends

10/10

Exceptional

14 Jul 2020

Mayumi

Amazing view from the hotel. Nice service and onsen and food are amazing!

Leisure Partner

10/10

Exceptional

24 Feb 2020

Verified traveler

Excellent hotel in the perfect location. Plenty of parking available too. Amazing food for both breakfast and dinner. However onsen is only public and you cannot book a private onsen unfortunately.

Leisure Partner

8/10

Excellent

22 Jan 2020

Tim

A pleasant stay

We enjoyed our stay very much.

Friends_and_family Family

10/10

Exceptional

19 Jan 2020

Tuyet Mai

Amazing place. Excellent buffet breakfast and dinner. Highly recommended

Friends_and_family Family

8/10

Excellent

07 Jan 2020

Richard

Dinner and breakfast buffet was fantastic. As usual check out time is too early. Room is okay but toilet rather small

Leisure Partner

8/10

Excellent

24 Dec 2019

KYEE KYEIN

very pleasant to stay

very nice hotel , the staffs are helpful.

Friends_and_family Family

10/10

Exceptional

11 Dec 2019

Verified traveler

Guests will enjoy the awesome views of the hot spring and do request for Lake Toya room view.

Leisure Family

10/10

Exceptional

01 Nov 2019

Verified traveler

Evening and breakfast buffet were excellent.
My room has lake view and watching the firework perfectly.

Leisure Friends

8/10

Excellent

26 Oct 2019

Alexander

A+ for the view from Onsen

Amazing view from the Onsen!!! Best Onsen view throughout our trip!

Breakfast and dinner option was large and quality of food was good. They organized it well so that you never felt overwhelmed with too many people there showing up all at once.

One weird thing is the faucet not being in the bathroom but in your sleeping area...wish they didn't have that type of layout!

Regardless, the area is really quiet and beautiful :)

Friends_and_family Family

8/10

Excellent

25 Oct 2019

Cho Koen

Nice lake resort

Hotel a bit outdated. Friendly staff. Nice lake view. Every night f20 min fireworks on the lake.nice drive round the lake.

8/10

Excellent

24 Oct 2019

Verified traveler

Convenient place. Spacious room. Good Onsen. Worthy visiting again

Leisure Family

8/10

Excellent

13 Oct 2019

Sau Chun

The Onsen is very clean! The buffet breakfast & dinner are with lots of choice! It’s value for money. It’s a large onsen hotel which is good for a large group. The hotel is with panorama view of the lake! You can enjoy The fire works at night inside your room as it just beside the lake!

Friends

8/10

Excellent

08 Oct 2019

Verified traveler

Onsen is fantastic, great view of the lake and fireworks. Surprise choice of shampoo and conditioner in onsen

Leisure Family

4/10

Poor

02 Oct 2019

Verified traveler

No bed making 2nd day, no cleaning trash can. Location, food was good, bad service.

8/10

Excellent

09 Sep 2019

Verified traveler

Comfortable stay by the lake

The location of the hotel is just next to the lake. It is near to some convenience stores.
We stayed in a deluxe non-smoking twin room with lake view for 2 nights. Unblocked view of the lake and we can see the fireworks from our room. The room is spacious.
The hotel has 2 hotspring bath pools, one on the top floor and another one on the ground floor. The one on the top floor is especially good as you can enjoy the lakeview while you soak in the pool!
The spread of the buffet breakfast and dinner is good. We enjoyed our stay in the hotel!

Partner

10/10

Exceptional

05 Sep 2019

Verified traveler

Located in good location...nearby 7-11.

Provide international buffet dinner and 2 natural onsen on the ground floor and the highest floor.

The room very big with complete facility...can see the firework from the room

Leisure Friends

10/10

Exceptional

30 Aug 2019

Verified traveler

no regrets booking this hotel

although the hotel is old but is extremely well maintained. enjoyed the lake view room esp during fireworks period. clean sheets, comfortable bed, fluffy quilts. hotel buffet and onsen were great! to further relax yourself, use the massage chair after your onsen, you gonna love it. there’s a direct bus to showa shinzan just next to the hotel.

6/10

Pleasant

09 Aug 2019

Vincent

Average

Rooms are dated. Aircon feels really warm in summer even though max if. Hotel charges for Onsen tax of 900 Yen per pax upon check out even though we paid in full at time of booking. Breakfast and dinner was average. Location and view was good though.

Family

6/10

Pleasant

31 Jul 2019

Verified traveler

Good: location, staff, hot springs; view from the room; fire works
ok:
a) Food-good variety, some good stuff, inconvenient arrangements-like you pick sushi, and it says \" wasabi is in Sushi section\" which is pretty far away, not easy to find; all the condiments can be on islands so easy to find if it is difficult to place soy sauce or basic condiments on the each table.
b) room ( central building) the room itself is updated, bath room is bad.
Not so good: Despite room is updated, the bath room is not updated, It is pretty common for the room bathroom is tiny as most people do not use room bath as they go to hot springs. However, the room has shower only, and the toilet had many cigarets burn marks, ruining the whole experience.

10/10

Exceptional

26 Jul 2019

Verified traveler

The fireworks in Jul and Aug is definitely an attractive especially if you have a lake view room you can easily view it from there. The staff are very helpful and the onsen is good with a good range of toiletries. Only drawback is that they don't have private family onsen.

Business_and_leisure Family_with_children

10/10

Exceptional

25 Jul 2019

Verified traveler

Buffet dinner and breakfast. are highly recommended.

10/10

Exceptional

21 Jul 2019

Ann

The hotel is in a great location facing Toya Lake and convenient to walk around the lake and to shop. The room facing lakeview is beautiful. We sat watching the firework at night and enjoyed the lake view. The room has good size and proper amenities. The bathroom is big enough to move around easily. The bed is comfortable. The food was good. We enjoyed the stay at the hotel very much.

Leisure Friends

10/10

Exceptional

17 Jul 2019

CryssWong

The hotel Onsen (hot spring) very goods, especially although stay 1 night but can tried 2 different Onsen places on night & morning time (clap hands for d management) d dinner & breakfast buffet also variety.... overall is excellent... <3

Leisure Family

8/10

Excellent

16 Jul 2019

Verified traveler

We visit lake toya for the fireworks during summer. Location of this hotel was great. The room was nice with a lake view. Dinner buffet was delicious especially the grilled hotate. The staff was very helpful.

Leisure Family

6/10

Pleasant

11 Jul 2019

Verified traveler

The room furnishings and air-con are old and need to be upgraded. The futons are really too thin for comfort. However, the buffet breakfast and dinner are good

Leisure Family

10/10

Exceptional

10 Jul 2019

Verified traveler

Good location, easy parking, clean comfortable room and good buffet meals

Leisure Partner

10/10

Exceptional

07 Jul 2019

Verified traveler

Love the buffet breakfast and dinner, and also the onsen. It was a very relaxing stay for my 2 elder parents, my sibling and I.

Leisure Family

10/10

Exceptional

04 Jul 2019

Verified traveler

The original room’s bathroom has a flooding condition. Was glad that we were given another room with a much better condition.

Partner

6/10

Pleasant

27 Jun 2019

carina

This property is located at a nice location but its a bit to old for our liking and the staffs is not to present

Leisure Family

6/10

Pleasant

25 Jun 2019

Verified traveler

Breakfast and dinner buffet average.
Hotel so crowd with group tour.

Leisure Family

8/10

Excellent

20 Jun 2019

Verified traveler

Lake view room with nice view.

Hotel maybe abit old however rooms are kept clean & well maintained. Have booked a room with lake view which is really nice as i can watch the fireworks from my room.
Experience during dinner was not quite good as we were assigned to a seat together with a huge group of young people likely from overseas schools or some association. They are very rowdy & pushing around the food area. Would have appreciate if hotel informed us when we select the time slot for meals.

Partner

10/10

Exceptional

18 Jun 2019

Verified traveler

Great view of the lake. The 2 hot springs are excellent, with outdoor pools which is better because there is fresh air. the one on the top floor has a gorgeous lake view , bathing in the pool while enjoying the view is a wonderful experience.

Leisure Partner