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Toya-onsen Hotel Hanabi

Hokkaido · Japan

6 Toyako-OnsenView location

8.0/10Excellent296 Reviews
Cleanliness8.0/108.0
Service8.0/108.0
Comfort8.0/108.0
Condition7.6/107.6
Location6.8/106.8
Neighborhood8.4/108.4
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Toya-onsen Hotel Hanabi

Set in a prime location of Toyako, Toya-onsen Hotel Hanabi puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the hotel's facilities and services. Daily housekeeping, Wi-Fi in public areas, car park, elevator, vending machine are there for guest's enjoyment.

Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like linens, slippers, towels, non smoking rooms, air conditioning. The hotel offers various recreational opportunities.

A welcoming atmosphere and excellent service are what you can expect during your stay at Toya-onsen Hotel Hanabi.

Read more about this hotelShow less

With a stay at Toya Onsen Hotel Hanabi in Toyako, just steps from Toyako Onsen and Lake Toya. This spa hotel is 0.8 mi (1.3 km) from Toyako Hot Spring and 1.1 mi (1.7 km) from Usuzanfunka Memorial Park.

Make yourself at home in one of the 76 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support false Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: JPY 100.00 per person, per night. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    The front desk is open daily from 7 AM - 9:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Additional fees may apply to children for items such as bedding and meals. This property's dinner hours are from 6-8:30 PM with last entrance at 8 PM. Dinner is not available to guests arriving after this time, including those booked in meal-included rate plans.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for self-serve breakfast: approximately JPY 1650 for adults and JPY 1155 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Toyako Onsen 0.1 km / 0.1 mi
Lake Toya 0.2 km / 0.1 mi
Toyako Volcano Science Museum 1.3 km / 0.8 mi
Toyako Hot Spring 1.4 km / 0.9 mi
Usuzanfunka Memorial Park 1.7 km / 1 mi
Shikotsu-Toya National Park 2.8 km / 1.8 mi
Showa Shinzan 3.2 km / 2 mi
Nishiyama Crater Walk 3.5 km / 2.2 mi
Showashinzan Ropeway 5.7 km / 3.5 mi
Showa-shinzan 5.7 km / 3.6 mi
Sobetsujohokanai 7.3 km / 4.5 mi
Sobetsu Samuzu Road Station 7.5 km / 4.6 mi
Zenko-ji Temple 10.6 km / 6.6 mi
Silo Observatory 11.1 km / 6.9 mi
Kimundo Waterfall 15.7 km / 9.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 76
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
Show 13 more facilities & services
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • GardenExtra charge
  • Terrace
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • MassageExtra charge
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room MOUNTAIN VIEWRoom • MOUNTAIN VIEWROO.VN

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    Room MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE JAPANESE ROOM WITH VIEWSQUADRUPLE • JAPANESE ROOM WITH VIEWSQUA.JE-WV

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    QUADRUPLE JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEWROO.LK

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    Room LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM WITH VIEWSTWIN • JAPANESE ROOM WITH VIEWSTWN.JE-WV

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    TWIN JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LAKE VIEWSUITE • LAKE VIEWSUI.LK

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    SUITE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM SMOKINGRoom • JAPANESE ROOM SMOKINGROO.JE-JK

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    Room JAPANESE ROOM SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKING WITH VIEWSRoom • SMOKING WITH VIEWSROO.WV-JK

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    Room SMOKING WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN MOUNTAIN VIEWTWIN • MOUNTAIN VIEWTWN.VN

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    TWIN MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    Room JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE ECONOMYQUADRUPLE • ECONOMYQUA.EY-1

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    QUADRUPLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE ECONOMY NON SMOKINGQUADRUPLE • ECONOMY NON SMOKINGQUA.EY-NM

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    QUADRUPLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE MOUNTAIN VIEWSUITE • DELUXE MOUNTAIN VIEWSUI.DX-VN

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    SUITE DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN LAKE VIEWTWIN • LAKE VIEWTWN.LK

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    TWIN LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE MOUNTAIN VIEWSINGLE • MOUNTAIN VIEWSGL.VN

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    SINGLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKINGRoom • SMOKINGROO.JK

    Photos are not available for this room type.

    Toya-onsen Hotel Hanabi

    Room SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Toya-onsen Hotel Hanabi

8.0
Excellent
296 Reviews
Cleanliness
8.0 /10
Service
8.0 /10
Comfort
8.0 /10
Condition
7.6 /10
Location
6.8 /10
Neighborhood
8.4 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
04 Aug 2026
Zen Sheen
Great place stay. Loved the tatami room with a really nice view to the lake. The Onsen was great too, pity it was closed for maintenence in the morning when I wanted to check out.
2/10
Poor
30 Jul 2026
Adnan
The location is beautiful, and the nightly fireworks are a nice experience. Unfortunately, the hotel itself was disappointing.

The room was not very clean, with stains on the floor and dust on the window ledges. The soundproofing was also very poor, and we could clearly hear noise from other rooms.

Overall, the hotel did not meet our expectations, and the value for money was disappointing. Lake Toya is worth visiting, but I would recommend considering other accommodation options.
10/10
Exceptional
14 Jun 2026
Flavia
I loved the onsen and the room. Location is perfect.
Self
8/10
Excellent
14 Jun 2026
Lik Hui
The lake view was great from the top floor. Rooms were neat and clean. I might have preferred a softer bed and an extra pillow (but it was a japanese style room). Bathroom and shower was functional but small (not unexpected in Japan). Onsen was nice with a small covered outdoor section.

Just next to the Lake and easy access to the town area and restaurants.

Reasonable value for money considering significantly higher costs at neighbouring hotels that were probably more luxurious.
Family
8/10
Excellent
13 Feb 2026
Fabien
Super view!
Friends_and_family Friends
10/10
Exceptional
09 Feb 2026
Shisanupong
Staff hospitality and stunning lake Toya view from the room. These are amazing!
Leisure Partner
10/10
Exceptional
01 Nov 2025
Steve

⭐⭐⭐⭐⭐ Wonderful stay with amazing service and view!
We had an excellent stay at Hotel Hanabi Lake Toya. The staff were incredibly kind and attentive, making us feel very welcome from the moment we arrived. Our room had a beautiful lake view, and we were lucky to experience the fireworks show right from the hotel, which made the evening extra special. The atmosphere was peaceful and relaxing — perfect for enjoying the beauty of Lake Toya. Highly recommend this hotel for anyone visiting the area!
8/10
Excellent
22 Oct 2025
Su May Charmaine
We had twin room with 2 beds and was big for Japanese Standard. It’s a little dated but clean. The location is pretty good. Car park lots were limited but we had no problems as it was off peak season.
Lake Toya is just at the hotel and there’s fireworks every night which can be viewed from the back of the hotel along Lake Toya
We were on the 5th floor, there were a bunch of super noisy tourists talking at the top of their voices along the hallway at midnight and whenever they are back to their rooms. It’s not the fault of the hotel.

10/10
Exceptional
18 Feb 2025
Diane
The staff was unbelievable, recognized us after the first time. The breakfast and dinner service was delicious. The on onsin was so convenient.
Leisure Partner
10/10
Exceptional
30 Jan 2025
hanh
Stayed for 6 nights and went skiing in Rutsusu daily which was only 35 min away. Excellent location on the lake. Onsen was fabulous at end of ski days with good skin products and massage chair. Half board included and food options though almost same daily had lots of dishes with sashimi the best of qualities. Need to blast heating due to draft through windows but comfortable. Highly recommended!
Leisure Partner
4/10
Poor
23 Aug 2024
Carol
The location and the view are good. However the quality of food is very bad, I am at Japan but most of the food are bad quality Chinese style. The fence of balcony is rusted. I can see spider webs. I appreciate good air conditioning however you can see the pipe. The raised up floor is uneven and making noise. The bathroom is too small for such a good size room. The floor inside the Onsen room has lots of discoloration.
Friends_and_family Family
10/10
Exceptional
29 Jul 2024
Ee Beng
Lovely view of Lake Toya but there is no Roger chair for old folks who unable to sit on floor with tatami setting
Leisure Partner
8/10
Excellent
03 Jul 2024
Sandra
Beautiful lake front area. While the building is older and feels like a renovated school turned into a resort, the room was super clean, staff were friendly, I opted in for the dinner buffet and it was excellent, and the location was outstanding. A bit noisy because of vehicle traffic outside because of the location of the building. But great for walking the lake front and seeing the fireworks at night.
Leisure Self
10/10
Exceptional
13 Jun 2024
Jenny
We were glad to have chosen Toya Onsen Hotel Hanabi for our stay at Lake Toya. The lake view and the daily fireworks on the lake were great experience for us. We could stroll along the lake feeling safe no matter what time we chose to do. We were lucky to have a pleasant weather even though it drizzled a little, but with an umbrella, problems are solved!
Leisure Family
6/10
Pleasant
27 Jan 2024
vee how
Quiet hotel which is far from toya station. Need to take bus from toya station to toyako onsen bus terminal and another bus to hotel. Room is big (quadruple room) and faces lake toya. Upon check out, receptionist recommended walking to toyako onsen bus terminal but due to heavy snow we were stranded halfway and has to take a taxi to toya station about 10 minutes away for 26000 yen. Lake toya is beautiful but unfortunately we booked the wrong hotel.
Leisure Partner
6/10
Pleasant
03 Jan 2024
Miki

3D2N stay in Toya Onsen

The hotel location is a bit far away from JR Station, it will be great to have a hotel shuttle service collaborate with nearby hotel. Especially useful during winter. The food was pretty average, I would recommend to stay in Toya unless you must use the Onsen.
Friends_and_family Family
6/10
Pleasant
22 Oct 2023
Yick Cheong
1) Door appears to be not safe.
2) No hand washing basin in toilet room.
3) No covering for the pipeline of the air conditioner.
Leisure Family
8/10
Excellent
23 Feb 2020
Paul

Scenic lake-onsen full meal deal stay

Nice hotel along the scenic lake Toya. We had a spacious japanese style room with balcony and indoor sitting area, 2 comfy futons, small entrance area, and full bathroom. Buffet dinner and breakfast was included and had an excellent selection of items. The onsen is true hot spring water that was satisfyingly hot. although the main onsen room and the alternating use outdoor pool need a good cleaning. Hotel was older but reasonably maintained and it's a good value.
Friends_and_family Family
8/10
Excellent
13 Feb 2020
Verified traveler
room was very spacious with traditional japanese style hotel
best hotel i ever stayed in japan

hotel onsen (indoor ) was very good
Leisure Self
8/10
Excellent
30 Dec 2019
Su Fern
It was good except that as it is winter, the cold air comes through the window. The window cannot be tightly shut.
Partner
10/10
Exceptional
01 Nov 2019
Douglass

Hokaido Nature at its Best

A modern Japanese hotel based onsen located next to Toyako lake. It is a marvelous natural area. The hotel had great views, and many local areas to walk.
Partner
8/10
Excellent
03 Oct 2019
Evangeline Grace

the view completes the experience

Our room was facing the lake and the islands were framed by our window. Great view anytime of the day. Good vantage point also for the fireworks display.
Partner
10/10
Exceptional
28 Sep 2019
boydap
one of the nice hotel.
nice buffet breakfast and dinner.
Leisure Partner
10/10
Exceptional
02 Sep 2019
Will
The view from the Japanese style rooms are amazing, the natural hot spring is awesome
Leisure Partner
10/10
Exceptional
27 Aug 2019
Verified traveler
We stayed in a Japanese stle room on the lake side of the hotel. We ate both dinner and breakfast in the hotel restaurant, both excellent meals. We watched the evening fireworks from our room and used the onsen teice. Very nice, re realaxing one night stay.
Leisure Family
2/10
Poor
06 Aug 2019
HZ
Bad service attitude, lousy food, hot spring not clean
Leisure Partner
10/10
Exceptional
21 Jun 2019
Chew
Lake side hotel with good view for sunrise and fire work display during our stayz large and very cosy room good for family of 3 with grown up kid. Good breakfast and dinner included. 3 bicycles available free for an hour. Unfortunately outdoor onsen alternates daily between gender. Bus stop is only 2 minute walk and 26 minutes bus ride to JR Toya train station. Suggest to stay two nights to fully enjoy Toya Lake vicinity and onsen facilities.
Leisure Family
2/10
Poor
18 Jan 2019
Verified traveler
With the price they charged, I can get a very good hotel in Sapporo or Hakodate. But, their facility is very poor.

Firstly, I went to the hotel during January, the cold wind can blow into the room. If my body laid on the bed, I can feel the cold wind blowing onto my head. As the the window is just at the above of the window.

Secondly, this hotel includes breakfast and dinner. The breakfast and dinner were not traditional Japanese food. Worse thing was that 4 of us were having diarrhea after had their breakfast.

Thirdly, there was a lot of tour and the dinner and breakfast were together with the tour. Worse thing is they restricted the breakfast time and hurry us the dinner time. We were asked to go for dinner before 8.30am. After 8.31am, they would not allow us to go in to take breakfast anymore.

The hotel staff hurry us to go to dinner as she said the tour is coming back and the place will be full.

Lastly, with the price, I would not go back to this hotel again. This is really a bad experience and not a relaxing trip.
8/10
Excellent
29 Dec 2018
Alan
Not bad
Partner
4/10
Poor
09 Nov 2018
Michael

Rude service staff and no standard

Booking for 2 bedrooms but was given only 1. Slow in service and staffs are rude, don’t listen well and unable to speak English. They even suggested to us to cancel our room. What type of service is this? Old hotel and spotted a cockroach on the last night.
Partner
6/10
Pleasant
21 Oct 2018
Verified traveler
Woman Staff is needed to improve her service mind.
6/10
Pleasant
27 Sep 2018
Jianxiu

Won’t go back again.

Check in time is too late, 4pm . At least you join hotel guest club.

We were there 3:30pm, we have to wait 1/2 hour to check in , even the room is available!
Friends
10/10
Exceptional
09 Sep 2018
Li

Nice hotel with helpful staff

The staff are helpful and willing to assist everytime needed
10/10
Exceptional
03 Sep 2018
tan

Perfect location

Perfect food. Close to lake Toya. Fireworks awesome!
10/10
Exceptional
29 Aug 2018
Desy

Nice hotel next to the Lake

It is spacious for 4 of us. Clean and beds are comfortable. The food is nice and many varieties. I really like the set up for dinner. The lake view from room is awesome and calming. Love to come back again someday. You can stop at motomachi bus stop it is very near to the hotel, coz some people think need to get down at Donan bus terminal, but after Donan terminal bus, the bus will continue the journey. Downside only for onsen, the outdoor is alternate day for women/men but actually the outdoor onsen is connected to spa for men and women. There is no barrier so women will not go up to this outdoor onsen by mistake when it is day for men or vice versa. Please have alook into this matter. The water temperature 41deg C is too hot, I am not sure if this common as it is my first time in onsen.
8/10
Excellent
15 Aug 2018
Bryenne

Meh

I found a lot of long black hairs in my room and towels, but I have short blonde hair kind of gross. The staff were helpful and friendly but oh my god the manager was a nightmare. The onsen was nice. Breakfast wasn’t great.
6/10
Pleasant
13 Aug 2018
Eng Heng

Toya-onsen

Old. Amenities need upgrade. Food quality is good. Only highlight the firework
Partner
8/10
Excellent
07 Aug 2018
Verified traveler

Good enough

Hope they can improve on the buffet to keep the food warm as dinner was already cold when I reach at 6pm.

Another unpleasant experience was there was a wailing toddler for a whole hour in the hallway which the Chinese mother was not able to manage.

But love the location and cleanliness, will still recommend to other guests
10/10
Exceptional
30 Jul 2018
Verified traveler

Family trip in Lake Toya

Easy check-in, very nice view from the room and the dinner buffet was good, the morning buffet was so-so. There is 7-eleven in the walkable range and there are bicycles to rent.
Family
6/10
Pleasant
22 Jul 2018
Wannee

Facing Lake Toya - Nice View

Stayed in a single, non-smoking, mountain view room for 1 night. Room was clean and spacious. Toiletries (shower gel, shampoo, conditioner, etc.), slippers were provided, including tea and electric kettle. Free Indoor and Outdoor Onsen on 1F during 6:00-9:00, 12:00-24:00. Breakfast was great, on 2F. Fireworks Shows on Lake Toya from 20:45-21.00, can watch from the hotel.
8/10
Excellent
19 Jul 2018
Verified traveler
Lake from room is awesome. Food is less impressed as expected.
8/10
Excellent
05 Jul 2018
Becky

Small ryokan with panoramic sea view

Have hot spring. Free bicycle. Room is small but clean and cosy. I could see firework in my room. Food is average and has crab for dinner. Overall is value for money.
8/10
Excellent
02 Jul 2018
Carol T

Lakeside hotel

Rigid check in time but housed luggage. Gave English instructions on paper but not proficient in
English to answer questions except for one person with some knowledge. Dinner & breakfast was delicious. Onsen was great. Hotel 5-7 miles from train station. Can take bus or taxi. Next to Lake so got to see spectacular fireworks on Saturday evening.
Partner
8/10
Excellent
24 Jun 2018
Andrew

Acceptabl hotel if you are coming for the location

The Toya-Onsen hotel is right on the lake edge, so you get a good view of the fireworks at night. The room was fine. The wifi was okay for email/web but not fast enough for streaming. The onsen itself was good - good heat in the pools and an outside area that changed every day between men and women. The downside was the food. Our rate included a buffet dinner and breakfast. Both had a good range but the quality was quite low. Lukewarm dishes that were meant to be hot, uninspired cooking, not particularly Japanese (catering to a Chinese/Korean clientele?). Don't come here for a gourmet experience.
Partner
8/10
Excellent
07 Jun 2018
Daniel

lakefront views

on the lake front footpath, great for walks after dinner, fireworks show everynight, quite impressive. outdoor onsen so so, bit small and alternating days with the ladies. food average.
Friends
4/10
Poor
27 May 2018
Verified traveler
The location of the hotel is good. The service was very very poor. The staff at the counter were very impolite and had no ideas that they were serving people. Upon Check-in, they were supposed to tell us some details about the hotel and the arrangements for dinner and breakfast. We felt that we were ordered and all through we were meeting a black face with no smile. When we were asking for the dinner and breakfast vouchers on the second day, we again met with very impolite response from the staff.
The food at breakfast and dinner were of low quality.
Family
10/10
Exceptional
27 May 2018
Stephen
Excellent lakeside location. Free hot spring 6-9 am, 12-24 pm. Staffs are very nice. They were expecting me with hot food while we checked in about 7:30 pm. It was considered late, but they make extra hot food for us. We rented a car from New CTS airport and drove for 2 hours to get here. Parking here is free and very easy.

The facilities are old, but they were well maintained and clean. Some remodeling were done lately. I could see the gorgeous lake review from my room. There is fire work show on lake surface starting 8:45 pm 187 days in a year from late April through October. We can see the fire work from the room balcony.

The foods are good. They serve traditional Japanese food and mix some western continental food such as bread toast, ham, sausage, eggs, milks.

The hot spring in this area has color, but there is no smell at all. Easy assess to lakeside park.

The value is good for the price.

6/10
Pleasant
27 Dec 2017
Jack

Nice dinner

Nice buffet dinner. Located next to the Toya lake. Beautiful lake view in the morning. It is interesting to try Japanese style room, although it is not so comfortable for sleeping.
10/10
Exceptional
17 Nov 2017
Verified traveler

Amazing hotel with amazing staff!

Booked a standard room facing towards the mountain, but the staff gave us a free upgrade facing towards the lake. The room was amazing!!! Huge room with nice balcony and dinner area, and obviously with an amazing view! Absolutely perfect!
8/10
Excellent
08 Nov 2017
Verified traveler
Good food, nice view, staff is very nice and good support
8/10
Excellent
27 Oct 2017
Sam

Large Comfortable room

The hotel location is good and the size of the room is quite large. Room included breakfast and dinner that is very good for family.
4/10
Poor
14 Oct 2017
Lina

Great stay in this hotel

Amazing view of firework & lake toya at level 6 room. Clean n comfortable stay. Dinner and bfk was very good too!
Partner
8/10
Excellent
11 Oct 2017
Georgina

Wonderful View from the Room

The hotel was comfortable and clean. It has onsen for both ladies and gentlemen, though unfortunately, the view of Lake Toya from the outdoor onsen was blocked by a barrier to prevent passerbys from looking in. The food at dinner was ok, with a generous supply of king crab legs. We could watch the fireworks display from our balcony.
Family
10/10
Exceptional
07 Oct 2017
Ursula

Top view and hot springs.

In-house onsen, cost includes breakfast and dinner. Average buffet, but good for a couple of days. Onsen features women & men section, outdoor bath is available on alternate dates for either gender. View from the hotel is sublime over the caldron and snow dusted Mt. Yotei-zan - small Fuji-San. Nightly fireworks visible from balcony. Beds in the traditional style Japanese rooms are raises and very comfortable. Truly an authentic experience.
Partner
10/10
Exceptional
02 Aug 2017
Niki

Onsen Hotel - great fireworks during summer

Love this Hotel, Directly facing the Lake Toya.
Room is big and with Balcony, where you can view the Fireworks during summer right from your own balcony!
There's Onsen (Separate room for female/male) and an enclosed, open onsen (alternate day for female/male). Free parking. Room and toilet is clean. Nearby has other eateries.
Breakfast is great too! we love it.
Partner
10/10
Exceptional
01 Aug 2026
NaiTing
喜歡一泊二食的方案,早餐、晚餐都很豐富美味。在飯店就能欣賞洞爺湖的美,大廳很漂亮,停車方便,車位有車棚。在飯店能泡溫泉,飯店提供的浴衣好看。住宿價格實惠,房間是傳統日式榻榻米的風格。床稍硬,長輩比較介意這點,另外覺得陽台可以再維護翻新。
2/10
Poor
26 Jul 2026
Eunseon
장점
온천 물이 매우 좋다. 유황 온천인지 물은 탁하지만 엄청 매끄럽고 부들부들해진다. 일본에서 다녀 본 온천 물 중에 젤 부드러웠다.
뷰가 좋다. 객실에서 도야호를 만끽할 수 있다.

단점
음식이 진짜 별로다. 이것저것 구색은 많이 갖추려고 노력했고, 사시미와 생새우, 대게 등이 나왔지만 훌륭하지 못한 퀄리티였다. 대체로 음식이 말라 있어서 만들어 놓은지 오래 된것 같은 인상을 주었다.
방에서 다다미 오래된 짠내가 엄청 난다. 후기에서 보긴 했는데, 그 분이 예민한거겠지... 했지만, 그 분 말이 맞았다. 밤새 냄새 때문에 잠을 이룰 수 없었다.
침구가 너무 별로다. 나무 프레임 위에 얇은 매트를 깔아 놓았는데, 등이 아팠다. 움직이면 삐걱거리는 소리가 난다.

물은 좋지만, 난 두번 방문 의사는 없다.
8/10
Excellent
10 Jul 2026
Kin Man
This hotel like B&B with onsen & nice view.
The room smells with ‘history’ that the tatami is old.
Onsen is good and the lake view is great.
Dinner is buffet but the food unexpectedly not bad.
The best thing is the balcony allowing you feel the firework in your room.
Self
8/10
Excellent
24 Jun 2026
Satoshi
大浴場の温めの源泉でゆっくり、次に熱めの風呂、更に露天風呂。疲れがとれました。
10/10
Exceptional
21 May 2026
nagayosi
温泉はとても良い。スタッフも感じが良い。
アルコールも安価。
Friends_and_family Friends
8/10
Excellent
19 May 2026
yuko
部屋は綺麗でした。
Wi-Fiの入りが悪くて残念でした。
朝食はなかったので、評価なしです。
マラソン大会に参加で宿泊しましたが、応援メッセージを書く場所があって励まされました。
ありがとうございました。
Self
10/10
Exceptional
13 May 2026
Sirichai
วิวสวย อาหารอร่อย สปาดี
Self
10/10
Exceptional
11 May 2026
CHUAN YI
乾淨舒適
Friends_and_family Friends
2/10
Poor
04 May 2026
Gyu Suk
불결하고 냄새나서 2박중 1박은 포기하고 다음날은 다른 숙소로 다시 예약했습니다.
Friends_and_family Friends
8/10
Excellent
24 Apr 2026
yoshinobu
イイ環境でした。
Friends_and_family Family
8/10
Excellent
16 Apr 2026
HIU TUNG
客房整潔:不錯
職員:態度友善
溫泉:夠熱 舒服
Partner
8/10
Excellent
10 Apr 2026
yun chuen
整體日式溫泉酒店,餐吃和房比萬世閣差
Partner
8/10
Excellent
04 Apr 2026
Kin-ya
スタッフの方がとても親切でした
Self
4/10
Poor
22 Mar 2026
Kyung im
시설이 낡았어요
스파물 온도는 적정하나 편의시설이 부족합니다
Friends_and_family Family
8/10
Excellent
11 Mar 2026
akihito
料金とクオリティーのバランスが整っていて満足してます。
Self
10/10
Exceptional
13 Feb 2026
TINGWEI
飯店偏老舊,整體還算乾淨,房間都是湖景房非常漂亮,晚餐早餐中規中矩還行,庭院及公共區域相較其他飯店可能輸滿多的,如果價錢差不多可以考慮其他間
Friends_and_family Friends
10/10
Exceptional
28 Jan 2026
yeongsil
깔끔한 객실, 친절한 직원, 정갈한 음식, 멋진 호수 경관
가족여행, 단체 여행 모두 추천해요
Friends_and_family Family
8/10
Excellent
21 Jan 2026
Hyunseok
시설도 식사도 가격대비 만족합니다. 다음에 이곳에 올 기회가 된다면 이 숙소를 강력추천.
Self
8/10
Excellent
20 Jan 2026
HYUNG GUK
온천시설이 미흡하지만 풍경이 멋짐
Friends_and_family Family
4/10
Poor
19 Jan 2026
mei chun
View is excellent but food quality is no good. Also too crowded with tourists groups coming in for dinner.
Partner
8/10
Excellent
01 Jan 2026
Yuen Yi
Quick check in !
10/10
Exceptional
01 Dec 2025
Shen Mao
the lake view is great, perfect
the food is so so, not bad, not good, moddle, simple
I will book the hotel next time, but go outside to eat
Friends_and_family Family
8/10
Excellent
13 Nov 2025
Kwok Ying
房間可看到優美洞爺湖景色. 酒店整潔. 只是枕頭太小太扁平. 溫泉整潔舒適. 員工有禮, 特別是餐廳員工, 服務熱誠周到.
Friends_and_family Family
10/10
Exceptional
06 Nov 2025
Mitsuru
コスパの良い宿でしたー
6/10
Pleasant
29 Oct 2025
Junko
湖側の部屋ではなかった。床の絨毯が汚れていた。食事のバイキングはまずまず。お風呂は内湯しかわからなかった。インバウンドで賑わっており、時間帯によってはエレベーターが使えない(常に満杯)
Friends_and_family Family
10/10
Exceptional
22 Oct 2025
HIROAKI
花火も打ち上がり、カルデラ湖と周りの山々に映えていました。
Self
8/10
Excellent
17 Oct 2025
Kazunori
客室は清潔に保たれていて、朝食は、美味しく頂きました。

洞爺湖の眺め最高でした。
また来たいと思いました。
4/10
Poor
26 Sep 2025
HAJIME
部屋が汚くてびっくりしました。
Self
10/10
Exceptional
05 Sep 2025
Kuo fu

視野很好

房間視野很棒,觀看洞爺湖煙火非常清晰。
Friends_and_family Family
8/10
Excellent
05 Sep 2025
sunju
욕실에 곰팡이가 꽤 있습니다.
방에 냄새가 나서 창문을 열고 있었습니다.
창은 매우큰 전체창이고 열고 테라스로 나갈수도 있습니다.
비가 와서 불꽃놀이를 안할줄알고 안나갔었는데
테라스에서 편안하게 잘 봤습니다.
조식은 화려하진 않지만 먹을만했습니다.
Self
10/10
Exceptional
01 Sep 2025
Yasunori
スタッフ皆親切に対応して頂き、
バイキング料理も種類豊富で美味しく
温泉も身体に効く感じで
宿泊中、とても気分良く過ごせました。
ありがとうございます。
Leisure Self
10/10
Exceptional
26 Aug 2025
Chi Keung
Room facing the lake for best views and firework on the balcony. Superb!
Leisure Family
8/10
Excellent
17 Aug 2025
Ryo
今回予約した部屋はレイクビューではありませんでしたが、設備は清潔に整っていたと思います。夏は洞爺湖で花火を打ち上げており、ホテルからすぐに湖畔に出られるのが良かったです。洞爺湖付近はレストランとかもそれほど多くなさそうで、夕食バイキングがあるのもポイント高かったです。
Leisure Family_with_children
8/10
Excellent
21 Jul 2025
tim

Great views for the fireworks.

We had a Lakeview room with a balcony which was very nice you could watch the fireworks right from your balcony if you wanted to. Good size room with everything that you needed. Easy walk along the boardwalk to various restaurants and 7 elevens. Would stay again if in the area.
Partner
8/10
Excellent
21 Jul 2025
Verified traveler

一人旅で洞爺湖をリーズナブルに宿泊しました

一人旅でシングルルームを予約しました。建物、設備は古いですが適切に改装しています。従業員はフレンドリーな対応をしてくれ快適な宿泊を過ごせました。インバウンドの団体を中心にしているのか、宿泊客の90%が外国人で洞爺湖にいながら外国気分を味わえました。
Self
6/10
Pleasant
04 Jun 2025
WEN-TAI
吃的食物一般,應該是曾經住過的末班車,早餐漣一個生雞蛋或水煮蛋都沒有,螃蟹冷凍冰箱味十足
Friends_and_family Family
8/10
Excellent
19 May 2025
MASAHARU
スタッフ対応も良く、お風呂も良くレストランもメニュー豊富でお値段の割に十分予想以上で良かったと思う。
ただ、洋室シングルルームで広さは十分でしたが、ベッドが小さく古そうだったのと、テレビが今時BS放送が映ら
ないのが残念でした。
Leisure Self
10/10
Exceptional
18 May 2025
Tsukamoto
チェックインの時に優しく対応して頂きありがとうございます。
Leisure Family
8/10
Excellent
04 May 2025
Supanan
Very good view and the hotel have buffet dinner, very convenient
Friends_and_family Family
8/10
Excellent
01 May 2025
FUNG PING
房間對住湖景,超靚
Friends_and_family Family
8/10
Excellent
30 Apr 2025
CHIA-HSUAN
無
Leisure Friends
4/10
Poor
29 Apr 2025
HIROSHI
部屋は冬だけどエアコンついてるし狭いわけでもないが、ビジホレベル。
他の口コミほど食べれない程ではなかった
が、蟹はみるからにスカスカそうだったから食べず、麻婆豆腐など1部はしょっぱくて残した。牛肉は全部成型肉でまずい。食事会場は私以外全員中国人で煩くて落ち着かない。
お風呂は普通だけど全部ぬるい印象。
お風呂上がりに洗面台に使った後の綿棒が無造作に投げられてたので結局質の悪い中華が来るところなのだなという印象。次泊まることは無いなって感じ。
Business
10/10
Exceptional
12 Apr 2025
SANGYONG

大満足-

すべてが満足でした!
10/10
Exceptional
02 Mar 2025
AWANO
値段の割には
バイキングのメニューが残念でした
6/10
Pleasant
21 Feb 2025
TAKAO
素泊まりでしたが、清潔感があって良かったです!

Location & surroundings

Toya-onsen Hotel Hanabi
6 Toyako-Onsen, Toyoura, Japan

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Toya-onsen Hotel Hanabi

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