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Gensen No Yuyado Toya Gokirakutei

Hokkaido · Japan

1-4, Toyako-OnsenView location

7.6/10Very good101 Reviews
Cleanliness7.4/107.4
Service7.6/107.6
Comfort7.2/107.2
Condition6.8/106.8
Location8.8/108.8
Neighborhood8.0/108.0
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Gensen No Yuyado Toya Gokirakutei

Gensen No Yuyado Toya Gokirakutei is perfectly located for both business and leisure guests in Toyako. The property offers guests a range of services and amenities designed to provide comfort and convenience. Luggage storage, car park, elevator, safety deposit boxes, vending machine are there for guest's enjoyment.

All rooms are designed and decorated to make guests feel right at home, and some rooms come with flat screen television, clothes rack, complimentary tea, linens, mirror. The property offers various recreational opportunities.

Gensen No Yuyado Toya Gokirakutei is an excellent choice from which to explore Toyako or to simply relax and rejuvenate.

Read more about this hotelShow less

With a stay at Toya Gokirakutei in Toyako, you'll be steps from Lake Toya and Toyako Onsen. This ryokan is 19.4 mi (31.2 km) from Rusutsu Resort and 31.5 mi (50.7 km) from Niseko Tokyu Grand HIRAFU. Stay in one of 22 guestrooms featuring LCD televisions.

Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and electric kettles. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Popular amenities

Parking available
Airport transfers
Smoking areas
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 PM
Check-out until 10:00 AM
Minimum check-in age 20

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Cash deposit required No front desk Unicode Support true Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: JPY 100.00 per person, per night. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Hot springs access available from 2:00 PM to midnight.
    • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property offers train station pickup service from Sapporo only. The entrance to the property closes between midnight and 6 AM. Guests are not permitted to enter or leave the property during this time. Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
    • Safety features at this property include a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    20
  • Optional fees
    • Airport shuttle fee: JPY 1000 per person (one-way)
    • Airport shuttle fee per child: JPY 1000 (one-way), (up to 12 years old)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Toyako Onsen 0.1 km / 0.1 mi
Lake Toya 0.1 km / 0.1 mi
Toyako Hot Spring 1.1 km / 0.7 mi
Toyako Volcano Science Museum 1.3 km / 0.8 mi
Usuzanfunka Memorial Park 1.6 km / 1 mi
Shikotsu-Toya National Park 2.9 km / 1.8 mi
Showa Shinzan 3.3 km / 2.1 mi
Nishiyama Crater Walk 3.4 km / 2.1 mi
Mount Usu 5.2 km / 3.2 mi
Showa-shinzan 5.4 km / 3.4 mi
Showashinzan Ropeway 5.8 km / 3.6 mi
Sobetsujohokanai 7.4 km / 4.6 mi
Toyako Forest Museum 8.1 km / 5 mi
Sobetsu Samuzu Road Station 8.2 km / 5.1 mi
Zenko-ji Temple 10.5 km / 6.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Gensen No Yuyado Toya Gokirakutei

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Gensen No Yuyado Toya Gokirakutei

7.6
Very good
101 Reviews
Cleanliness
7.4 /10
Service
7.6 /10
Comfort
7.2 /10
Condition
6.8 /10
Location
8.8 /10
Neighborhood
8.0 /10
Amenities
7.0 /10
50 reviews shown
6/10
Pleasant
06 Oct 2019
Verified traveler
Hotel is rather old and not well maintained. Water flask is dirty and had black particles. Hotel is backward and there is no wifi. But it gives an interesting experience of traditional Japanese living. Dinner provided is quite good but breakfast is simple.
Leisure
6/10
Pleasant
23 Jul 2019
Omnibus
a lot of dust in the room but the staff and the food is ok
Leisure Friends
8/10
Excellent
16 Jun 2019
Daryl

Decent one-night stay at Lake Toya.

Hotel staff were friendly but sometimes not readily available. Comforter had a few stains on them but the beds were mostly comfortable. Place felt slightly run down, but hotel had a very good location. Overall adequate for a one-night stay.
Partner
8/10
Excellent
26 May 2019
Verified traveler
We really enjoyed staying here, although the property is old but room is big and the staff I dealt with was excellent and have a good understanding of English and we can communicate well. Also we were impressed by the dinner provided, it was decent homecooked styled dinner box. It's located close to the river and we can use opposite hotel's onsen which over looks the river.
Leisure Family_with_children
8/10
Excellent
03 May 2019
Jay
Walking distance to the main attraction
Leisure Family_with_children
6/10
Pleasant
12 Feb 2019
Verified traveler
The hotel is clean but quite rundown. Old building. But consider value for money with breakfast and dinner inclusive. Breakfast choice was poor but dinner serving was good. I won't book the same hotel if I were to return to Lake Toya... sorry
Partner
10/10
Exceptional
10 Nov 2018
HIANG KIAT

Enjoyable stay

The reception staff can't speak English but made the best effort to help us understand during check-in. We were lucky to have a Chinese speaking service staff during dinner.
Family
10/10
Exceptional
29 Oct 2018
khoo
Good Location and value for money. Japanese Buffet breakfast and Japanese dinner were great and delicious.
6/10
Pleasant
27 Jul 2018
Annita
A rather old building but including breakfast and dinner.No air condition, it’s little bit hot.
Friends
8/10
Excellent
24 Jul 2018
WoanShi
Front desk speak good english and very helpful. Some comment said main entrance locked after 12am, we didn't face this problem. Staff help to make up the futon bed during dinner time, it was comfortable to sleep on. Dinner were great too but breakfast was poor, very less choice and food looks faded. Guest in Toya Gokirakutei are allowed to use onsen bath in Kohanten that located just few steps from the hotel. No towel provided in onsen bath, we have to bring from our hotel room but Yukata is available at the front desk. There are plenty of parking lot next to the hotel, sharing with Kohanten. In overall everything is good, but if you have higher budget, i would suggest Kohanten.
10/10
Exceptional
22 Jun 2018
Paul
Great location, helpful staff, good food, includes free use of the awesome spa across the road.
Partner
8/10
Excellent
22 May 2018
Verified traveler
good and clean room, excellent service, gd bento box for dinner, can use onsen at sister hotel.
Convenient location,5 min from the lake , can see sunrise, sunset and fireworks.

Good value for money, free parking.

6/10
Pleasant
29 Apr 2018
Verified traveler

One night stay

Good location
Family
10/10
Exceptional
01 Apr 2018
bara

Traditional stayed

Truly Japanese life, served Japanese home cooked style breakfast and dinner, nice and clean room with tatami
10/10
Exceptional
18 Feb 2018
Allan

Hotel View Blocked

Good location but the view is completely blocked. The included Breakfast was decent but Dinner is too simple and disappointed.
8/10
Excellent
06 Jan 2018
Verified traveler
Hotel location good
Family
10/10
Exceptional
23 Aug 2017
Lisa

Can't wait to visit again

Lake Toya was a dream and this hotel was a great option for a quiet place while still getting to use the amenities (especially that 24 hour spa) at the neighbor hotel. The front desk/manager was super patient with us despite our language barrier. Thank you so much for such a wonderful stay!! Next time I would stay for a lot longer!
Partner
8/10
Excellent
15 Aug 2017
Phoebe

Strategic Location

Advantage : The hotel is located near to attraction in Lake Toya (eg, lake toya, foot hot spring) with walking distance.. There is fireworks during summer. Friendly hotel staff. Spacious area in the room.

Disadvantage : Only face towel is provided in the hotel. There is no wifi available in the hotel rooms or lobby and also no air conditioning available during summer.

Family
8/10
Excellent
06 Aug 2017
Verified traveler
Spacious Japanese-style room (with futon, tatami mat, paper windows); No air conditioner (Warm); No WIFI; Free onsen at neighbouring hotel for Gokirakutei guests; Free but limited spaces overnight outdoor car parking (Aug 2017)
Partner
6/10
Pleasant
01 Aug 2017
Verified traveler
Hotel is a bit outdated and there is no air-condition in the room during summer.
6/10
Pleasant
16 Jul 2017
PX

Average Stay

no wifi, smalll indoor onsen bath pool, limited staff
10/10
Exceptional
26 Jun 2017
Saw wah

Good value for money

good location, around lake toya. Onsen is good but located at opposite the hotel
Family
10/10
Exceptional
27 Dec 2019
Verified traveler

温泉最高

とても静かでゆっくり出来ました。温泉も気持ち良かったです。ありがとうございました。
Friends_and_family Family
8/10
Excellent
07 Nov 2019
Verified traveler
一泊二食，cp值來講蠻高的，加上帶了二個小孩房間空間算大了，還有個會說中文的服務生真的很好，很謝謝她的協助幫忙
Leisure Family_with_children
8/10
Excellent
03 Nov 2019
HSU-TZU

很日式的房間

早餐和晚餐都很好吃
Friends_and_family Friends
8/10
Excellent
05 Sep 2019
chiayen

還不錯

雖然外觀看起來有點年紀,但房間還蠻舒適而且乾淨
Friends
6/10
Pleasant
15 Aug 2019
Verified traveler
安い宿を選んだのでそんなに文句を言ってはいけないが、
古い建物でスタッフの人数も少なかった。
部屋は広かったがそんなにキレイではなかった。
北海道なのでエアコンなしの部屋でもOKと思っていたが、
思っていたよりも暑かった。
Wi-Fiがないのは今どきどうかと思う。
夕食にカニが出てきたが一人につき2本ついていたが、
私の分だけ1本しかなかった。

向かいにある湖畔亭のお風呂に入れるのはよかったと思います。
Leisure Family
4/10
Poor
11 Aug 2019
YuehHua
總體印象不佳，除了早晚餐中規中舉及可以到對面的湖畔亭泡溫泉的優點外，住宿環境無可取之處。
Family
6/10
Pleasant
01 Aug 2019
Ching-Yung
晚餐非常讚，房間無空調無WIFI，廁所無免治馬桶，設備非常簡陋。服務人員非常有禮貌，會說中文，能使用對面高級飯店的溫泉，也不會有被歧視的感覺
Family
10/10
Exceptional
25 Jul 2019
Verified traveler
服務人員親切，以價位來說覺得物超所值，能同時享用湖畔亭的露天溫泉，真的很棒！
Family
10/10
Exceptional
21 Jul 2019
Verified traveler
โรงแรมโดยรวมพอใช้ ราคาถูก และอาหารอร่อย มีทั้งอาหารเย็นและเช้าให้ สิ่งอำนวยความสะดวกครบ ใกล้ร้านสะดวกซื่อ
Leisure Family
6/10
Pleasant
18 Jul 2019
Verified traveler
Kamer groot met geen airco maar fan. Futons comfortabel. Familie restaurants in de buurt. Onsen kan een flinke opknapbeurt gebruiken.
Partner
4/10
Poor
16 Jul 2019
YA-HSUAN

飯店老舊

飯店老舊無所謂，但不乾淨。唯一的優點是餐點還可以，然後提供去對面的湖畔亭泡湯服務不錯。
Family
6/10
Pleasant
14 Jul 2019
BYEONGCHANG
다다미방에 카플이 투숙하였습니다. 두끼 식사와 공중온천탕을 즐길수 있었고 인근에 유람선 부두가 있어 편리했습니다. 단지 방과 세면장이 너무 좁아 불편했습니다.
Partner
8/10
Excellent
20 Jun 2019
Verified traveler
ห้องพักสะอาด สิ่งอำนวยความสะดวกครบ และสถานที่ใกล้กับจุดที่เที่ยว ในราคาที่เกินคุ้ม
Leisure Family
4/10
Poor
17 May 2019
YONG SUNG

돈 조금 더 보태 다른 곳으로 가세요.

데스크 종업원이 마지 못해 근무하고 있는 듯한
성의없는 근무 태도
Partner
10/10
Exceptional
03 May 2019
hokuto

壺のすずめは！

入口入ってから右側の壺の脇にすずめの模型があって本物みたいでびっくりしました（笑）ウケ狙いならおっけーだと思います。スタッフさんの対応はとても良かったと思いました(о´∀`о)
Partner
8/10
Excellent
02 May 2019
Verified traveler
No WiFi in hotel
Family
10/10
Exceptional
30 Apr 2019
Verified traveler
コスパは最高にいいと思う。お向かいの湖畔亭の空中露天風呂に入り放題なのはホントにお得。料理は期待してなかったのに、蟹も出て美味しかった。
Leisure Family_with_children
8/10
Excellent
29 Mar 2019
KWOK HUNG

第2次入住

人流少了許多.整潔度有進步,如果預算有限,這間一泊二食的溫泉旅館仍是不錯的選擇
Partner
8/10
Excellent
17 Mar 2019
Verified traveler
ห้องพักเรียวกัง แอบมีแมลงนิดหน่อย โรงแรมค่อนข้างเก่า สิ่งอำนวยความสะดวกพอใช้ได้ อาหารรสโดยรวมรสชาติดี แต่ไม่ค่อยหลากหลายเท่าไร เงียบสงบดี
Leisure Family
6/10
Pleasant
28 Feb 2019
WENLIN

可以更好

這是一間有年紀的飯店，設備較舊是在預料中的。窗簾有蜘蛛絲，浴室非常擁擠，蓮蓬頭始終調不出適合洗澡的水溫，不是太燙就是太冰。
優點是價格相對便宜，而且可以使用湖畔亭頂樓面湖的浴池。
Family
10/10
Exceptional
16 Feb 2019
Verified traveler
Good!!
Partner
8/10
Excellent
12 Jan 2019
Ka Yui

與價錢成正比

本身酒店不很好，很舊，勉強叫整潔。但這樣的價錢，包晚餐及早餐無話可說，最驚喜是可享用對面酒店的露天温泉，享洞爺美景。別對他有期望，就留宿一晚及吃飽的心態。
Partner
8/10
Excellent
09 Jan 2019
Verified traveler
โรงแรมเล็กๆ ที่จอดรถไม่เยอะมาก
มีพนักงานอยู่ประจำสองคน ดูจะงงๆ กับการจอง
ไม่มีที่ให้ลากกระเป๋าเข้าโรงแรม ต้องยกกระเป๋าขึ้นบันไดเอง
ห้องเล็กไปหน่อย ถ้าให้ดี ควรขอห้องริมทางเดินฝั่งทะเลสาปจะได้หน้าต่างเพิ่ม และชมวิวทะเลสาปตอนเช้าได้ แต่ตัวโรงแรมไม่ได้ติดกับชายหาด แต่มองเห็นวิว
ไม่มีไดร์เป๋าผมให้ ตอนกลางคืนน่าจะหลังเที่ยงคืนจะไม่มีพนักงานคอยดูแล
อากาศดี ไม่ไกลจากที่จัดงานแสงไฟปีใหม่ มีร้านสะดวกซื้ออยุ่ใกล้ๆ
8/10
Excellent
04 Sep 2018
Verified traveler
家庭的な雰囲気の宿でした。朝ごはんも簡素ながらお腹いっぱい頂きました。
道の向かいにある湖畔亭の温泉に入ることができて、満足できるステイとなりました。
Friends
8/10
Excellent
10 Aug 2018
Siu kei
整體可以，晚餐不太熱
Partner
2/10
Poor
31 Jul 2018
May

污糟，好大舊屋臭味

通常我都會睇住客的評語 ，然後決定住哪一間酒店， 好可惜呢間酒店， 比我很大的失望， 一入酒店lobby， 已經聞到一陣好舊屋嘅臭味 ，跟住 個'' 立'好污糟好臭, 污糟到不能形容, 好在上到二樓 走廊及房間的 tatami 還可接受, 否則不知怎樣睡覺 ，但是打開房門 那種到的味道已經走出來，馬上要開風扇吹走臭味 ，因為是冇冷氣的，好在還有一把風扇，但風力不強 ，不停出汗， 因為是夏天。 有個住客的評語 是退回160 Yen 是個客自己鋪床， 但是接待員 直接叫我自己鋪床 沒有160回扣，haha, I dun care that 160 yen, but what a service? 好在 溫泉是在另一間姊妹酒店, 就在它的對面, 這是唯一的安慰, 至於晚餐及早餐 真的不敢恭維, 而且他的水, 是一陣酒店的臭味道, 怎樣喝下去呢， 如閣下覺得這樣情況下 去住酒店 ，這樣不是享受自虐待
6/10
Pleasant
23 Jul 2018
Verified traveler
宿泊客は、隣の湖畔亭の温泉に無料で入ることができるが、10階にある大浴場は修学旅行の小学生やインバウンドの客で大混雑、大騒ぎ状態だった。そのため、落ち着いて入浴することはとてもできません。階下の宿泊客から騒音に関するクレームが入ったようで、スタッフが浴場に飛んできて、静かにするよう何度も呼び掛けていた。
8/10
Excellent
19 May 2018
wen

平價舒適的旅館

平價舒適的旅館，唯一缺點是隔音不太好，除此之外櫃檯人員很好，早餐服務人員也很好。餐點簡單但口味ok，吃得飽。

Location & surroundings

Gensen No Yuyado Toya Gokirakutei
1-4, Toyako-Onsen, Toyoura, Japan

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Gensen No Yuyado Toya Gokirakutei

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