Miyahama Grand Hotel

Japan , Hiroshima
Hatsukaichi, 2-5-4 Miyahama Onsen
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100 reviews shown

2/10

Poor

10 Jun 2026

Zafar

The location of the hotel is excellent and the staff were polite and helpful. The ferry service to and from Miyajima was convenient and the views around the property were beautiful.

However, the rooms felt quite dated and in need of renovation. There was also a noticeable smell throughout the room and parts of the hotel, which affected the overall comfort of our stay. Given the price, I expected more modern accommodations and a fresher atmosphere.

Overall, the service and location were strong points, but the condition of the rooms and the odor were disappointing.

Family

10/10

Exceptional

02 Jun 2026

Sheridan

So worth the money!! Everyone was extremely friendly and accommodating. The ryokan was beautifully maintained and very clean. I would recommend staying here.

8/10

Excellent

25 May 2026

Tyler

It was very warm in the room, and we had to open the window at night to get to sleep. It's also not convenient to get to in the Island.

That being said, it was a good experience, I wished I could've had dinner there.

Partner

10/10

Exceptional

18 May 2026

Pamela

This is the best hotel I stayed in during my trip to Japan. Sleeping in Miyajima, was the perfect reset. This hotel is absolutely amazing. Great rooms, spacious, clean and strategically located, I cannot recommend enough.

Partner

10/10

Exceptional

09 May 2026

Zeljka

Great location, very comfortable Japanese style room. Kind and helpful staff, punctual shuttle service to/from the ferry terminal.

Partner

10/10

Exceptional

02 May 2026

Francisco

Staff were very professional and helpful. Best service we have received in Japan. Proximity to the shrine was excellent. The keiseki dinner was fabulous.

Partner

10/10

Exceptional

10 Apr 2026

Ocean

Many restaurants and shops nearby, just be careful as many do close early

Self

10/10

Exceptional

21 Dec 2025

Kenia

Excelente

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Matthew

Wonderful relaxing stay on the island.

Family_with_children

10/10

Exceptional

14 Dec 2025

David

Great room, upgraded to the outside soaking tub & shower room
Wonderful experience..

Business Family

6/10

Pleasant

22 Nov 2025

Christopher

Good access to amenities. As English tourists disappointed that we were not allowed to have breakfast or evening meal in the hotel restaurant .we were told that the hotel was fully booked and could not cater for all the residents. Very expensive for what was on offer

Partner

10/10

Exceptional

18 Nov 2025

Laura

This hotel was amazing! Perfect location, room had a private onsen on balcony which was really awesome, food was delicious. Loved it and wished we stayed longer!

10/10

Exceptional

16 Nov 2025

Tarik

We had a wonderful stay, staff were friendly and helpful, the room was amazing and overall this was the highlight of our time in Miyajima.

I would recommend Miyajima Grand Hotel Arimoto for anyone visiting Miyajima - this was a fantastic experience.

Leisure Family

10/10

Exceptional

12 Nov 2025

Kathryn

This property is a beautiful location - walk to the ropeway, shops, beach and all else in Miya-jima;

We had a huge room because one in our party cancelled last minute; we had a large family suite which could probably sleep 6;

A living room area was nice to relax; on the balcony, a private hot tub, cold plunge and sauna completed the private spa; a public hot springs bath also on site - very private; no fitness center;

Our room was brand new and spotless;

It was very pricy, but was like having a full apartment; you might also get a smaller room with a view for cost savings;

I recommend including breakfast and dinner in your reservation as many restaurants in town are fully booked;

There is a lovely coffee/snack room overlooking the beautiful gardens;

Bring Google Translate and you will do well communicating;

We used the luggage forwarding service and traveled very light to return to the ferry, JR train to our next destination; if you’ve not used before, highly recommend.

Georgous property and room!

Partner

10/10

Exceptional

10 Nov 2025

Timothy

Room was a classic Japanese tatami room. Big enough for 6, but there was only 2 of us to enjoy. With our own private ofuro as well as private attendant at.all meals.we had the best time.

Leisure

10/10

Exceptional

30 Oct 2025

Krystal

Staff was very courteous and addressed all needs. Room was clean and as pictured/described.

10/10

Exceptional

09 Oct 2025

Adele

A beautifully appointed and luxurious hotel with attentive staff. The Japanese/Western style room was spacious and meticulously clean. Would definitely visit here again.

Leisure Partner

8/10

Excellent

08 Oct 2025

Mark

Lovely hotel and location for a short stay. Upgraded room with open air bath was a nice treat. Hotel was quiet and most restaurants nearby shut early so not much going on after 7.

Partner

8/10

Excellent

01 Oct 2025

David

Hotel is great and the public baths. Staff is excellent and very helpful. My only complaint is the wifi that it keeps dropping and takes a while to reconnect.wifi in room is bad but at lobby the signal is strong but also drops a lot and needs reconnecting.Enjoyed my stay and great hotel and staff.

Family

10/10

Exceptional

25 Sep 2025

Angela

Great location, lovely staff and so helpful. We had a Japanese room and after Tokyo and Osaka it was HUGE ! An amazing experience best sleep we have had.
We didnt book meals but probably should of booked dinner as that was stressful!
Gift shop on site with great items.
One night wasnt enough !

Leisure Family

10/10

Exceptional

18 Sep 2025

Ian

Great Ryokan

The experience here was next level. Get a room with the private onsen and ocean views. The staff is very attentive, the rooms are beautiful. Don’t miss the Kaiseki dinner!

Partner

10/10

Exceptional

17 Sep 2025

Miyajima Grand Hotel Arimoto

We were after a traditional Japanese style stay and we were not disappointed from the moment we got off the ferry. We were greeted by the friendly local deer, which the kids loved. The Staff were very friendly, courteous and very attentive and accommodating. The room was very clean - traditionally kept - we slept on futons, floor was tatami mats, ate on the traditional tables and bathed in the onsen. Highly recommend if you’re after a traditional experience!!!

Friends_and_family Family

10/10

Exceptional

25 Jul 2025

Yvette

What a great ryokan experience! Definitely a highlight of our trip. This was our introduction to an onsen and it was perfect. The meals are a must! The food is so fresh and delicious. The staff are so friendly and helpful. We would definitely recommend the Grand Hotel Arimoto and would come again.

Leisure Family

10/10

Exceptional

15 Jul 2025

Karla

If you are planning on spending a night in Miyajima, this hotel was fantastic. The staff is amazing, they pick you up and drop you off to the ferry terminal, even though it is a 6/7 minute walk. There is a small japanese garden and a public bath.
The island itself is magical, small and cute. The restaurants close early and some open until 8:30, but it might be a good idea to find same day reservations once you find where you want to eat. The hotel offers a room with food/restaurant service that you can purchase when booking.

Leisure Partner

10/10

Exceptional

25 Jun 2025

Margaret

We stayed in the room with the open air bath and it was a beautiful room. The open air bath was worth it with a view of the famous gate. The staff was amazing and so respectful. The location was close to the shrine and shops and not far from the rope pull to go to top of mountain. Highly recommend this hotel!

Leisure Family

10/10

Exceptional

12 May 2025

Johan

Very friendly and attentive staff! Beautiful location and big traditional Japanese rooms. The onsen is very relaxing and comfortable. Especially the outside one

10/10

Exceptional

30 Mar 2020

Jacobus

Great Island

Miyajima is great, loved our stay in the hotel, central.

Partner

8/10

Excellent

13 Feb 2020

Lisa

Our gps maa as p guide took us a try pound xx about way with Lis of stairs. Check the tourist map at ferry station and stick to main path past shrine, much better!

Partner

10/10

Exceptional

13 Feb 2020

Hiromi

I will back the hotel again if I have chance to visit Japan again.

Partner

10/10

Exceptional

23 Jan 2020

Rover

Unique japanese style room with western beds! Staff are very friendly and even showed us how to wear the Yukata.
The multi course dinner served was really delicious.

Leisure Friends

10/10

Exceptional

10 Jan 2020

kanokon

Great hotel

I had a wonderful time here. Hotel was nice and clean. Room was big. Service was wonderful. There was a staff that spoke perfectly English. Great location. Nice onsen with open air bath. I love their shampoo and soap. Really nice scent.I will definitely come back.

Self

8/10

Excellent

30 Nov 2019

Katie

Good

Very nice hotel in good location. Room was on the small side, but for 1 night it wasn’t a huge deal. Very good service and very welcoming check in process. Kind of wished we’d arranged for breakfast ahead of time, as it wasn’t possible the night before.

Friends_and_family Family

10/10

Exceptional

27 Nov 2019

Verified traveler

部屋も綺麗でロケーションも良く、
何よりホテルのスタッフの方々が皆さん親切で
とても快適に過ごせました。
おススメのホテルです。

Friends_and_family Family

10/10

Exceptional

11 Nov 2019

Tal

wonderful hotel

locate in the center, few minutes from tourist attractions.
wonderful public bath (onsen) with outside hot baths.

10/10

Exceptional

16 Oct 2019

Verified traveler

The service at the Miyajima Grand Hotel couldn't have been better. Shuttle bus to collect us from the ferry, bags carried to our room (which was lovely), staff on hand at all points, exceptional dinner, onsen in the building - we had such a great time!

Very little to find fault with but the menu is very fish/seafood heavy so not great if you're not a fan of that!

Leisure Partner

10/10

Exceptional

13 Sep 2019

BLL

This ryokan was so cozy and the staff was incredible. I would have given them more stars if I could have. We had a Japanese style room with private garden and a soaking tub. In the first floor of the ryokan you can find the public onsen. When you first arrive you are greeted by all the staff and check in on the second floor. Dinner and breakfast were included in the price for the room we stayed in. We were shown to our room and had tea and fruits/sweets waiting for us in the room. The hostess/geisha prepared green tea for us and asked about our dinner menu choices. Dinner was delicious with some of the freshest sashimi I have ever had. Very enjoyable stay. The hotel offers a free shuttle for its guests to and from Miyajima ferry. Also if you like to hike the trail (2.4 km and very steep with plenty of stairs) that takes you to the top of Mount Misen is just around the corner from this Ryokan.

Leisure Partner

10/10

Exceptional

12 Sep 2019

Amber

10/10 - Stay here!!!

Beautiful location, amazing room and the staff were just incredible. We contacted them ahead of time about the possibility of vegan alternatives for meals and honestly we were blown away by the level of effort they put in. The best food we had in our entire holiday by far!! They were so attentive, obliging and friendly too. Best check in experience we had all holiday, most helpful recommendations about the local area and just an all round fantastic experience.

We looked at so many options including Iwaso who never even bothered to reply to our email (!) and other luxury options. I am so so glad we went with this place and delighted we were able to experience it. Without doubt we would stay here again in a heartbeat.

Partner

10/10

Exceptional

02 Jul 2019

Verified traveler

Amazing view. Amazing hospitality. Amazing food. This place was virtually perfect to be honest.

Leisure Family

10/10

Exceptional

19 Jun 2019

Diane

Loved the elegance and friendly staff. Truly a Japanese travel experience. Food was awesome too! Location great to take in the Miyajima landmarks.

Leisure Family_with_children

10/10

Exceptional

20 May 2019

Joshua

Relax and Recharge

This is a fantastic hotel! The food is great, the rooms are great, and it was so enjoyable being able to stay right on miyajima. It was one of the highlights of our trip!

Family

10/10

Exceptional

15 Apr 2019

Verified traveler

Great stay at a top notch property

Staff went out of this way, above and beyond to make our stay great, including altering their meal plan in accordance with our dietary restrictions.

Partner

10/10

Exceptional

13 Apr 2019

Victoria

Must stay in Miyajima!

Amazing ryokan experience! Service was beyond our expectations, Room big and super comfortable, 2’ walking distance from shrine !

Partner

8/10

Excellent

17 Nov 2018

Christopher

Expensive, but not really justified compared to other hotels we have stayed in.

8/10

Excellent

15 Nov 2018

Aaron

Had a wonderful one night stay. The outdoor soaking tub with view of shrine was heaven, as was the dinner and breakfast. Really helpful to speak at least basic Japanese, though - the lady who showed us our room spoke no English, she was very patient and gracious, but we wouldve been lost if we didnt speak any Japanese at all. The staff at the front desk spoke more than enough english for check in/out, as did the shuttle bus driver, so dont be totally put off even if you dont speak Japanese. An unforgettable experience in an iconic location.

6/10

Pleasant

12 Nov 2018

Webcaster

We enjoyed an elaborate multi-course dinner in a private setting. But the breakfast next morning was served in what looked like a convention space, and the food was poor quality. The hotel is well located. But our room, although large, was disappointing. All in all, this hotel did not live up to the very positive online reviews.

10/10

Exceptional

02 Aug 2018

Tam

fantastic staff. Great location, walkable to all key sightseeings and shopping.

our traditional sukiya style japanese suite with open air bath is so large, super clean.

The Japanese breakfast and dinner is second to none.

8/10

Excellent

16 Apr 2018

Ron

Good hotel and convenient location

Good hotel and convenient location. Direct view of the Torii from the rooms

8/10

Excellent

13 Apr 2018

Kelly

Nice, traditional hotel

Almost a disaster at check in when, despite booking for a family of four (all ages declared) for dinner, bed and breakfast, staff advised they would be charging us an additional ¥6,000 to cover our 2.5yr old as they assumed it was a baby and wouldn’t need a bed or food (?!). In the end we agreed that 1 meal would be sufficient to share between our 2.5 & 4.5yr old so no need to debate but not a great start.
Staff were very friendly and the room was nice although we got twin beds rather than a king size bed.
Dinner was a good traditional Japanese banquet, breakfast was generous portions too.
Very convenient location.

10/10

Exceptional

09 Apr 2018

Verified traveler

The hotel staff is very nice. They offer free shuttle service from the station to the hotel anytime. The hotel is convenient to walk to the sightseeing spots.

8/10

Excellent

29 Mar 2018

Verified traveler

Great hotel and staff, went out of their way to ensure we were enjoying our experience
Very nice food
Very convenient

10/10

Exceptional

17 Mar 2018

chu

very good!

Excellent

Family

10/10

Exceptional

10 Feb 2018

Angela

Best place to stay in Miyajima

Arimoto hotel is amazing! Everything about it was delightful! It was walkable to all sights, and they offer a shuttle to pick up/drop off at pier for convenience. The rooms are spacious and equipped with nearly every amenity one could possibly need. The dinner/breakfast was delicious - lots of variety and excellent service. Every staff member from the shuttle driver to the front desk to housekeeping was exceptionally kind, friendly, and helpful. I highly recommend this hotel.

Family

10/10

Exceptional

16 Dec 2017

Rozenn

Perfect Japanese immersion

The Grand Hotel Arimoto is superb for those who love the Japanese culture and beauty. It has all the modern amenities and yet remains very traditional. It is very close to the main shrine and torii, allowing for night viewing of these amazing sites. The staff was very welcoming, the food was delicious, the room spacious and beautiful. We also thoroughly enjoyed the hot bath. Pricey but absolutely worth it.

10/10

Exceptional

19 Nov 2017

Jen Yuen

The room is very clean and comfortable. The hotel service is very friendly and helpful. The food is fabulous. We had great experience and really enjoyed.

Family

10/10

Exceptional

23 Aug 2017

Scott

First Class experience in Miyajima

This was the most impressive hotel we stayed in during our recent trip! Arrived in the morning and caught the hotel shuttle from the ferry dock. Since we couldn't get into our room yet, the staff took care of our many bags and checked us in. Hotel was just minutes walking distance from main attractions and shopping street. When we got into our room we were shocked to find they put us in a suite with tatami room, western bedroom and a sitting area! Evening stroll down to Torii was magical, wearing yukata. Kaiseki dinner down in dining room was excellent as was the Japanese breakfast next morning. Throughout our stay we were assigned a staffer - Mio - who was very attentive and friendly. Didn't have a chance to try the onsen. Next time!

10/10

Exceptional

03 Jun 2017

Sherry

Wonderful Miyajima Grand Arimoto

The Miyajima Grand Arimoto offers a synthesis of Japanese and Western experiences. The multi-course dinners are amazing - wonderful food, fabulous presentation and excellent service! The sashimi box with shells filled with dry ice is exquisite - a treat for the eyes and the tummy. The rooms are very clean and it's a fun experience to wear yukatas to breakfast or dinner.

Family

8/10

Excellent

17 Feb 2017

Michael

All round good hotel

Hotel is in a decent location just behind Itsukushima Shrine close to all attractions, little far from Miyajima ferry port if you have a lot of luggage but hotel has bus that will pick you up. Nice clean room just a little small particularly the bathroom but this is normal for Japan. Staff are friendly and helpful. Breakfast is good quality and plenty of food, walked away without finishing. In general for a hotel on Miyajima island it was well worth it.

10/10

Exceptional

10 Feb 2017

Michel

Extremely well located

Very near the giant tori gate and shrine that have made Miyajima famous.

Incidentally Expedia inserted a highly incorrect info in my confirmation which said:
'There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.\"

This is absolutely not true. Not only is there a highly qualified front desk but I was picked up by the hotel shuttle bus upon my arrival at the ferry.

10/10

Exceptional

21 Dec 2016

Verified traveler

Comfortable hotel with excellent service

Professional and meticulous staff like Tomoya really made the hotel stay awesome!
Hotel is clean and spacious. Location is good for exploring Miyajima.

8/10

Excellent

27 Nov 2016

Alfredo

pricey room, but well worth it

Great room with private outdoor bath overlooking the torii.very comfortable stay and the food served during dinner was incredible! Bit pricey, but just about justified.

Family

6/10

Pleasant

27 Aug 2016

Chin Yuk

Good but not so worthwhile

The hotel is good but we were disappointed on the food

Family

8/10

Excellent

26 Apr 2016

Great location and services

Nice Japanese style room that was very clean. Person who escorted us to our room did an exceptional job in explaining the features of the hotel, and was also the person who served us our dinner and breakfast. Excellent Japanese style dinner with a lot of food. For breakfast, we had 1 Japanese style and 1 western style. Japanese style was good, but the western breakfast was below average.

Onsen was nice, but pools were a little shallow.

10/10

Exceptional

08 Apr 2016

janice

Fabulous hotel

Service was wonderful. Staff was always ready to help. Room spectacular - overlooked the tori. Very spacious and comfortable. And the food was the best!! Would have lived to have stayed longer 5 out of 5

10/10

Exceptional

11 Feb 2016

THIERRY

2 nights in Miyajima

Excellent location, very close to the main places to visit. Excellent traditional Japanese dinner and breakfast.

Partner

10/10

Exceptional

26 Dec 2015

Clara

Absolutely five stars!

Top notch everything!

Family

8/10

Excellent

30 Nov 2015

Very good!

Great location close to all the sights on the island. Dinner was top notch!

10/10

Exceptional

07 Oct 2015

Verified traveler

Miyajima

The hotel condition is very good, need to consider there is a small Island with no 4 or 5 stars resorts, Japanese Style isnot like that.
What I can tell you is the service from the people is AWSOME!!!!

10/10

Exceptional

02 Oct 2015

Jane

Good hotel close to the shrine

Hotel is in a great location for the shrine. The staff were friendly and helpful. The evening meal was a banquet, a set menu (all in Japanese so we had no idea what we would be eating) - 14 items! Very Japanese cuisine, lots of fresh fish and an enormous sashimi platter which was beautifully presented - excellent chefs.

10/10

Exceptional

23 Sep 2015

Paul

Fantastic in every way. I had read some mixed reviews on this hotel, particularly regarding food and communication. My wife does not eat seafood and once the hotel was made aware of this they went to significant effort to offer some fantastic alternatives. Thank you Hotel Aramoto, we loved our stay with you. And please pass on our regards to Shum-Li, a beautiful and happy host to us.

Partner

10/10

Exceptional

30 Mar 2015

Verified traveler

Beautiful and great service

Stayed at the Japanese/western room. Beautiful room, very clean and spacious with a nice balcony over looking the Tori Gate. Service was fantastic as staff tried to explain the amenities and services in the hotel. Dinner was great too. A short walk to the tori gate, gotten the chance to see the beautiful tori gate and itsukushima shrine at night. Will recommend this hotel to anyone wanting to catch a beautiful scenery of the UNESCO site.

Family

10/10

Exceptional

09 Feb 2015

Verified traveler

A great way to experience Miyajima

This is a very good hotel which is well situated on Miyajima Island to allow easy access to all the island has to offer.

The room was clean and comfortable (with the beds being a little hard for our liking) and we had a view of the O-torii Gate from our balcony.

The hotel staff were very friendly and willing to assist. A shuttle bus service is available to and from the ferry terminal which makes access much easier. It is also and inexpensive taxi fare away from the terminal.

We stayed for two nights to allow for a bit of down time on our recent trip and Miyajima is a great place to do this. After the day tourists leave the island is very quiet - with nothing open, so make sure your hotel offers and evening meal as part of your package.

The evening meals provided the opportunity to try a number of local dishes and seafood.

This is a good hotel and spending a little extra time on Miyajima Island allows you to see all that is has to offer, including the different views of the O-tori Gate and Itsukushima Shrine at high and low tide. Both are illuminated until 11.00 pm at night, which also makes for a great view.

Partner

10/10

Exceptional

29 Jan 2015

Marie J

Splendor Overlooking the Shrine

Fabulous. Nestled in the hills and deer-filled forest overlooking the harbor and the world-famous floating Torii gate, this hotel rises up to greet and embrace you in superb comfort and hospitality. From the shuttle bus driver who greets you at the ferry, the front desk staff, the hostess who walks you to your room, the kimono-clad housekeeping staff to the servers who guide you through a traditional meal as delicate as it is delicious, the service is simply remarkable.
The beautiful modern lobby blends modern, Western style with traditional Japanese decor, a view of their flowing water garden, and quiet jazz. Our room was large and very comfortable, combining excellent Western-style mattresses and tatami mats, with sliding shoji screen doors and a sofa and arm chairs in-between.
The in-room welcome includes tea service at a low table with a tree tops view of the harbor and the world-famous floating gate. Add the multiple shrines, town & hill walks, and plenty of shopping and neighborhood restaurants, staying here made our trip to this small island fifteen minutes from Hiroshima jump from a delightful day to a blissful memory that will linger.
The only mark against this delightful hotel was some furniture that needs refinishing.
We recommend this spot to anyone who wants to experience the best, a romantic evening or two together, to balance a somber, thought-provoking visit to the Hiroshima with a restorative time in the beauty of old Japan.

Partner

10/10

Exceptional

06 Jan 2015

Verified traveler

the best stay over Japan

great stay and food..will do it again!!! best experience ever

Family

10/10

Exceptional

28 Dec 2014

Verified traveler

Love it!!!

Perfect hotel and absolutely love it. The dinner and breakfast were absolutely stunning.

Family

10/10

Exceptional

27 Dec 2014

Verified traveler

Good value

Absolutely love the area. Breakfast and dinner were superb and I will be coming back.

Family

10/10

Exceptional

26 Dec 2014

Verified traveler

A great place to stay for the night in Miyajima.

Miyajima Grand Hotel Arimoto is located just 3 min walk from the famed torii gate. Stay was very comfortable and dinner was sumptuous and beautifully displayed.

Family

10/10

Exceptional

11 Oct 2014

Verified traveler

Excellent service, a beautiful hotel. We stayed in a Japanese style room and enjoyed it and the entire experience tremendously.

8/10

Excellent

12 Sep 2014

Verified traveler

Great location

Great hotel with amazing Japanese touches; especially the dinners!

Partner

8/10

Excellent

14 Jul 2014

Verified traveler

Excellent dinner, onsen, and location

Upon arrival we were pleasantly surprised by a standard room (Japanese and Western), which was more spacious than expected and well equipped with a long bar facing a nice mountain view and a stylish massage chair among all. My family liked it so much that they chose to spend the rest of the afternoon inside instead of hiking...

10/10

Exceptional

30 Jun 2014

Julie

A grand experience on a magical island

Excellent, professional staff & a very relaxing, authentic experience. Just make sure you give yourself plenty of time as you'll want to spend as much time enjoying the hotel ambiance and amenities as you will sightseeing this wonderful island. The location was great and we even wandered down to the tori at night in our traditional yukatas! It was an experience we and our 12 year old will never forget .

Family

8/10

Excellent

03 Apr 2014

Grand hotel

Very nice location in the middle of the island.

Family

10/10

Exceptional

18 Jul 2013

Martik

Great location and excellent service

We loved our stay at the Miyajima Grand. It was so nice to be on the island at night. The hotel staff was very accommodating and the service fantastic. The dinner at night a huge treat. The room we were in was a little dated (fixtures) , but lovely view of the bay and gate. We slept well, family of 4, two on western beds, 2 on japanese style. We would stay there again in a heartbeat.

10/10

Exceptional

06 Jun 2013

Rolah

Worth every cent

We paid a little more than we wanted to staying here - but it was worth every cent. Stepping off the ferry we asked the info desk to call for the hotel to arrange our pick up. Upon checking into our room we were run through menus and other things by a friendly staff member. Our room was amazing there isn't much more to add on top of that. We then went for an evening walk around the island - beautiful. Dinner was held in our own private little room and there was sooooo much food it was crazy. They held our bags for us during the next day after we checked out so we could explore the island a bit further. Staying on the island is simply a must and I would highly recommend this hotel to stay at for service, quality and location.

8/10

Excellent

22 Apr 2013

JapanLover

Great Location and Fantastic Service

Wonderful experience and highly recommended for anyone wanting to explore the beauty of Miyajima. Only minor gripe we had was that there was no air-conditioning in the rooms but luckily it wasn't too hot. Was informed by staff that the hotel was 'centrally air-conditioned' and to simply open a window. However, if you're paying $$$ for a room air-conditioning is pretty standard. Furthermore, not sure we would agree about the 'central air-conditioning' as the hallway/public areas were clearly a lot cooler than our room. There are several other hotels in the style of ryokan too so next time we visit we might try them out.

Partner

8/10

Excellent

04 Jun 2026

Davide

Excellent hotel with top level service Great bath outdoor

Family_with_children

10/10

Exceptional

06 May 2026

宗一郎

部屋にお風呂もあって、ホテルの方の接客もこちらを先回りする配慮で、本当によかったです。

Partner

10/10

Exceptional

04 May 2026

Hironori

清潔な部屋、良好なスタッフ対応でした。

Partner

10/10

Exceptional

25 Apr 2026

みゆき

部屋と夕食は良かった。朝食は、もう少しバラエティあると満足。
朝・夜のガイドツアーがあるのも良いと思います。シャンプーリンスの質をもう少しあげて頂けたら満足。ラウンジのドリンクにアルコールあれば、最高。夕食時に注文したハイボールも薄くなくて大満足。部屋着が浴衣以外の人がいてそっちが良かったので、私達には案内なく残念。

Family

10/10

Exceptional

15 Apr 2026

ICHING

From the moment we checked in, the staff provided a thorough orientation in fluent English. They personally escorted us to our room and gave a detailed introduction to the facilities. The room was spotless and the soundproofing was excellent, ensuring a peaceful stay.
What impressed us most was their exceptional personalized service. Due to our private itinerary, we needed to catch an early ferry at 6:40 AM. Although the hotel’s standard shuttle service starts at 7:00 AM, they specially arranged a private transfer at 6:20 AM to get us to the pier on time.
Overall, it was a fantastic experience. If we visit Miyajima again, we will definitely choose this hotel to try out different room types.

Partner

8/10

Excellent

19 Mar 2026

NAO

部屋付き露天風呂最高です。赤ちゃん連れで宿泊できました

Family_with_children

10/10

Exceptional

31 Jan 2026

RIHO

客室への案内や食事の担当を2日していただいた竹中さんがとても丁寧にもてなしてくれて本当に良かったです。料理も素晴らしく、とても良い記念になりました。お世話になりました。次、旅行に来た時もまた宮島グランドホテルに泊まりたいと思える宿泊でした。

Partner

10/10

Exceptional

11 Jan 2026

TOSHIKI

3歳、2歳の息子と妻と4人で宿泊しました。
予約した時から息子の食物アレルギーの件で何度かやりとりをしたのですが、とても親切に対応くださいました。

館内の綺麗さ、お部屋の清潔感、立地のよさ、送迎サービスなどはもちろん、スタッフの皆さんのホスピタリティの高さがものすごかったです！！
夕食、朝食共に地元の食材も使われておりとても美味しかったです。

サービスがいい、食事が美味しいなど素敵なホテルはたくさんありますが、スタッフさんがここまで素敵な方々が揃っているホテルは初めてです。

まさに感動品質でした。

大人だけで来ても、子連れでも心身ともに癒されるホテルだと思います。

日頃口コミを書くことのない私が口コミを書いているのが全てです！

ありがとうございました。とても良い思い出になりました！また必ず行きたいと思います。

Leisure Family

10/10

Exceptional

06 Dec 2025

エイコ

清潔な室内、スタッフの方も親切で、お料理もとても満足しています。
また、館内に装飾されている、木目込み人形がとても素敵でした。
また、是非お世話になりたいと思います。

8/10

Excellent

29 Oct 2025

ご飯がおいしかった。
部屋が広くて少し寒かった。全館空調とのことでした。

10/10

Exceptional