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Heiss Hotel By Jalo

Medellin · Colombia

1460 Cra. 43fView location

9.2/10Excellent2,047 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort8.6/108.6
Condition9.4/109.4
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Heiss Hotel By Jalo

With a stay at Heiss Hotel By Jalo in Medellín (El Poblado), you'll be within a 5-minute drive of Poblado Park and Lleras Park. This hotel is 1. 7 mi (2. 8 km) from Oviedo Shopping Center and 2 mi (3. 3 km) from El Tesoro Shopping Park.

Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and lifeguards on site. Featured amenities include a 24-hour front desk and an elevator.

Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Make yourself at home in one of the 176 air-conditioned rooms featuring Smart televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Read more about this hotelShow less

With a stay at Heiss Hotel By Jalo in Medellín (El Poblado), you'll be within a 5-minute drive of Poblado Park and Lleras Park. This hotel is 2.2 mi (3.5 km) from Santafé Mall and 1 mi (1.6 km) from Medellín Clinic - El Poblado.

Make yourself at home in one of the 176 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk and an elevator.

Popular amenities

Free WiFi
Dining services
Concierge
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM

Hotel policies

Caters to LGBTQIA+ guests LGBTQIA+ friendly Professional property host/manager Pets allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • This property caters to LGBTQ+ guests.
    • Pool access available from 9:00 AM to 8:00 PM.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 210165
  • Optional fees
    • Fee for buffet breakfast: approximately COP 50000 for adults and COP 50000 for children
    • Pet fee: COP 200000 per accommodation, per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Monterrey Comercial Mall 0.5 km / 0.3 mi
The Dancer's Park 0.7 km / 0.4 mi
Poblado Park 0.8 km / 0.5 mi
Parque Lineal La Presidenta 1.1 km / 0.7 mi
Lleras Park 1.3 km / 0.8 mi
Lokkus Contemporary Art 1.3 km / 0.8 mi
Medellin's Museum of Modern Art 1.4 km / 0.8 mi
Premium Plaza Shopping Center 1.8 km / 1.1 mi
Las Vegas Clinic 1.8 km / 1.1 mi
La Strada Mall 1.8 km / 1.1 mi
EAFIT University 1.8 km / 1.1 mi
Golden Mile 2.1 km / 1.3 mi
Santa Fe Zoological Park 2.2 km / 1.4 mi
Río Sur Shopping Center 2.2 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 176
  • hotel
  • Wheelchair-accessible
  • Wi-fi
  • Lift access
  • Garden
  • Outdoor freshwater pool: 1
  • Breakfast
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Heiss Hotel By Jalo

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Heiss Hotel By Jalo

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Heiss Hotel By Jalo

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Heiss Hotel By Jalo

9.2
Excellent
2,047 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
8.6 /10
Condition
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
04 Aug 2026
Lauryn
First time here! Felt super safe & it was clean
Staff was very kind too
10/10
Exceptional
03 Aug 2026
Lic Yanelly
Las atenciones muy buenas personal muy amable, habitación limpia, desayuno excelente lo único que no había jabón de baño, solo había shampoo y jabón de manos me tuve que bañar con shampoo jjj pero todo bien
10/10
Exceptional
03 Aug 2026
Emmanuel
Buena atención del personal y habitación limpia
10/10
Exceptional
03 Aug 2026
Eric
Best air conditioning
8/10
Excellent
03 Aug 2026
Brenda Liz Negrón
La habitación no cuenta con espacio suficiente para guardar la ropa.
10/10
Exceptional
02 Aug 2026
Leidy
Location and environment
10/10
Exceptional
02 Aug 2026
tom
I have stated many properties on medellin the service here by far was one of the best I ever experienced. The check-in staff was phenomenal. They even gave us complementary juices at check-in that were delicious. The room is spacious with the balcony is in a great location.
The food was spectacular at the restaurant, and everybody was so nice and friendly. They even spoke English at the front counter, which is quite rare overall, the value of this hotel for the price is probably the best and all the city.
10/10
Exceptional
02 Aug 2026
Rodrigo
N/a
10/10
Exceptional
02 Aug 2026
Martha Michelle
If you overcast, the five space is not broken up. I recommend that you get this week so you have more space specially when that like to overlap. I’m a light hacker. I’m a woman, but I understand. I was there at one time hotel spectacular Staff amazing location the best.
2/10
Poor
01 Aug 2026
Nilse
Paid for 2 persons. They said if we didn't check in at the same time. There would be a charge for second person
8/10
Excellent
01 Aug 2026
Dr. Damian
Overall it was good, safe hotel. Staff were nice. No parking but you don’t need a car
Self
2/10
Poor
31 Jul 2026
Chris-Ann
Some of the staff members are terrible there not helpful and as a English speaking person the communication barrier was horrible also because they don’t have many people there that speaks English… wasn’t a great experience…
2/10
Poor
30 Jul 2026
Pablo
They almost don't clean.
10/10
Exceptional
30 Jul 2026
Javier
Great Hotel and location!! I will come back for sure
10/10
Exceptional
29 Jul 2026
Shelton
I did not like the guest policy
8/10
Excellent
29 Jul 2026
Tselet Shavit
The room are too small
8/10
Excellent
29 Jul 2026
Madelyn
Its a wonderful place to stay. Very clean and confortable.
10/10
Exceptional
28 Jul 2026
Windaliz
Lugar super Centrico, Los de Recepcion siempre Te ayudaban, cuartos Limpios, Modernos, Buen Aire.. y super acojedor y tranquilo
10/10
Exceptional
27 Jul 2026
John Gary
i loved my stay
Partner
10/10
Exceptional
27 Jul 2026
Jeniffer
Muy buen hotel. Limpio, seguro y en un área tranquila.
8/10
Excellent
25 Jul 2026
Hugh
I highly recommend a room with a balcony, the views are amazing. The roof top pool was good, the hotel is nice and modern.

What I didn’t like:
Room size is incredibly small for 2 people, I have had cruise cabins larger than this room
10/10
Exceptional
23 Jul 2026
Ines
La comida , el costo , calidad del servicio , calidad propiedad todo 1000/10 !! Me volvería a quedar sin duda alguna .
10/10
Exceptional
23 Jul 2026
Emma Julissa De Los Santos de
A mi me encantó ese hotel 100% perfecto para ir en familia y una área tranquila lo mejor es eso tranquila puede caminar sin procuración.
Family
10/10
Exceptional
23 Jul 2026
Alina
The staff was very helpful and friendly. I really enjoyed the rooftop, that was one of my favorite places to relax after walking and touring the city.
10/10
Exceptional
22 Jul 2026
Anthony
Good
10/10
Exceptional
22 Jul 2026
Marck
Único
Family
10/10
Exceptional
21 Jul 2026
Jeanette
Llegué al hospedaje sin ningún tipo de expectativas y ciertamente desde que llegas te hacen sentir especial. El recibimiento con Guarapo con Limón y el buen trato del personal lo es todo. Las facilidades estaban impecables, el guardia de seguridad super atento y el check in sin ningún contratiempo. La habitación super limpia, con snacks, refrigerios y agua disponibles. Muy limpia, cómoda, organizada y moderna. Todo lo necesario para pasar unos días tranquilos. Volvería mil veces más. Altamente recomendado. Excelente ubicación.
Self
10/10
Exceptional
20 Jul 2026
NOEL
Beautiful hotel
Self
10/10
Exceptional
20 Jul 2026
Kathya
Great stay, second time we have stayed here
Partner
10/10
Exceptional
20 Jul 2026
Chris
All the staff were exceptionally kind, helpful, considerate and very pleasant. The building is gorgeous, comfortable and clean. Excellent job.
Family
10/10
Exceptional
20 Jul 2026
Valeria Jimenez
El personal fue muy amable y siempre estuvo dispuesto a ayudar. El proceso de check-in y check-out fue rápido, y me sentí segura durante toda mi estadía.
En general, recomiendo este hotel por su buena atención, comodidad y excelente ubicación. Sin duda volvería a hospedarme aquí en un próximo viaje a Medellín.
Family
2/10
Poor
19 Jul 2026
Jorge
The room was to small, we fill like we were in a box 2x2 no space were to put our clothes. Also we have to check out 4 days before
Friends
8/10
Excellent
19 Jul 2026
Monica
Estuvo bien. Los cuartos son pequeños, ideales para una persona. El área súper céntrica cerca de lugares para desayunar.
Friends
10/10
Exceptional
19 Jul 2026
Traver
Great value! The rooms are quite small but well designed, clean and look new. If you are 2 people, pick one with a balcony to give you more room as the room is very tight for more than 1 person. There are ear plugs and a noise machine but the room is soundproofed, so I didn’t really hear anything. I enjoyed the gym and warm pool/jacuzzi on the rooftop with great views over the city. The only room for improvement I have is too expand the lobby and front desk area as they are often crowded.
Self
6/10
Pleasant
18 Jul 2026
wilfredo
bad staff
Self
10/10
Exceptional
16 Jul 2026
Tamara
The room was clean and nice great location and lovely staff
Partner
10/10
Exceptional
16 Jul 2026
Miguel
.
Friends
10/10
Exceptional
15 Jul 2026
Miguel
Me encantó todo el trato , la ubicación la limpieza la comida en fin todo el guardia de seguridad Cristian tremendo tipo siempre estuvo muy al pendiente y nos hizo sentir muy seguros Maria la de la limpieza de igual manera mantuvo siempre nuestras habitaciones súper limpias .-
Friends
4/10
Poor
15 Jul 2026
Celia Yvette
Lack of elevator maintenance, I was stuck in it for over half an hour
Self
10/10
Exceptional
15 Jul 2026
Genesis Camila
Todo muy bueno
Family
10/10
Exceptional
13 Jul 2026
ROSEANY HERNANDEZ
Un lugar excelente, su personal, el hotel, la comida. En fin todo es excelente Recomendsdo 500%
Friends
10/10
Exceptional
13 Jul 2026
Steve
Very good hotel . I love everything
Friends
10/10
Exceptional
13 Jul 2026
kwasi
Cozy environment. Nice staffs and breakfast was good. Will surely comeback
Friends
10/10
Exceptional
13 Jul 2026
Yeiris
El Geiss es mi segunda casa!!!
Partner
2/10
Poor
11 Jul 2026
Shahram
hotel is nice and fairly new. it was a great hotel, but now the rooms smell like crap from the shower drainage and toilet.
Self
2/10
Poor
11 Jul 2026
Shahram
room smelled terrible at night. all the bad smell from swage comes up the shower drainage. the whole room smelled like crap at night.
Partner
2/10
Poor
11 Jul 2026
Alireza
This was one of my favorite hotels. but recently, the worst!
The issue is the swage gets backed up, and at night, the entire bathroom and bedroom smell like crap. All the bad smells come up from the shower drain and stinks up the whole place. Two nights I could not sleep. told the staff and didn't do anything about it so i checked out.
Self
10/10
Exceptional
11 Jul 2026
Renald
.
10/10
Exceptional
11 Jul 2026
Sydney
Amazing stay. Staff very friendly and helpful. Great location. Safe, clean, and beautiful property.
Partner
8/10
Excellent
11 Jul 2026
Zuleyka
Hotel ubicado en buena localidad, tiene una vista espectacularen la terraza. El personal fue amable y atento.
Friends
8/10
Excellent
08 Jul 2026
Orquiria
The break fast so basic and room.to small good location
Partner
10/10
Exceptional
08 Jul 2026
Dennese
This hotel is extremely nice, the room was clean and the hotel staff was friendly. The rooftop pool, bar and restaurant are an amazing add-on. Plus the breakfast option is cheaper if you pay in person daily and the breakfast buffet was amazing
10/10
Exceptional
08 Jul 2026
Judith Rivera
Everything was nice!!!!
Family
10/10
Exceptional
07 Jul 2026
Junior
J’ai bcp aimé
10/10
Exceptional
07 Jul 2026
Devin
Very nice staff and great service
Partner
10/10
Exceptional
06 Jul 2026
Tamia
Todo muy bonito los cuartos cómodos y la limpieza excelente, cerca del poblado
Family
10/10
Exceptional
05 Jul 2026
Ridaisi Vanessa
Todo maravilloso
Self
10/10
Exceptional
05 Jul 2026
karen
Tanto el staff y todo el
Servicio es excelente!
Self
10/10
Exceptional
05 Jul 2026
Annalee
The hotel was clean. Rooms were a bit small but it was value for the money
10/10
Exceptional
04 Jul 2026
Roberto
Personal atento y servicial
Partner
10/10
Exceptional
04 Jul 2026
Natasha
Viaje desde Puerto Rico a Medellín sola para una cita dental y me hospedé en el Heiss ya había viajado antes a Medellín pero me había hospedado en otro y WAO! Amé todo me hicieron update de habitación sin pedirlo me asignaron una con balcón y sin costo adicional y yo encantada con la vista y el trato. Está superrrrr cerca de varios brunch y restaurantes su ubicación es excelente 100% recomendado
Self
10/10
Exceptional
03 Jul 2026
Marisol
This was an incredible hotel. The pictures did not do it justice. The room was clean, water pressure GREAT, balconies was cute and the rooftop was adorable. The breakfast was included and it was very tasteful. The hotel has 3 separate restaurants on the lower level. The location is great, SEVERAL delicious restaurants in the area. Great stay.
Friends
10/10
Exceptional
02 Jul 2026
Lorna
Los empleados son súper serviciales. Es mi cuarta vez que me hospedo. Lo recomiendo
Family
10/10
Exceptional
02 Jul 2026
Devin
Great staff
Friends
10/10
Exceptional
02 Jul 2026
Stephen
Read guest policy or inquire before making assumptions
Self
10/10
Exceptional
29 Jun 2026
Tina
We had an amazing time at this hotel it is very close to restaurants and convenient stores. The rooms are very beautiful for the cost get one with a balcony. The breakfast was great and the restaurant team is awesome. Please book a Uber from the airport and for all your travel needs. Must visit spot is Comuna 13 it is a cultural tour which is so amazing. I love Medellín and will visit again. FYI get a spa treatment.
Friends
10/10
Exceptional
29 Jun 2026
Stacey
Breakfast and clean room was excellent
4/10
Poor
28 Jun 2026
José Ricardo Pérez
Desde el primer día que llegamos la habitación tenía un mal olor. El mismo salía del baño, lo comunicamos en más de una ocasión y la solución que nos daban era que lo iban a limpiar. Así estuvimos 3 días hasta que decidimos que ya no queríamos seguir en esa habitación y terminaron cambiándonos de cuarto.
Family
10/10
Exceptional
28 Jun 2026
Janet
Amazing stay
Friends
10/10
Exceptional
27 Jun 2026
Lorraine
I really enjoyed my four days here I loved it soo much the people there are really nice .. I felt at home there ..breakfast was amazing staff amazing a 10 out of 10 experience..I would recommend it
10/10
Exceptional
27 Jun 2026
Danny
Great new spot great service nice rooftop views
Self
8/10
Excellent
27 Jun 2026
Stephane
Workable area’s for solo vacation and keep in mind the rooms are clean but very small enough for one person ( in my opinion)
10/10
Exceptional
26 Jun 2026
Ridaisi Vanessa
Good
Self
6/10
Pleasant
26 Jun 2026
Isaiah
The hotel has a beautiful aesthetic and a modern feel, but there are a few areas that could be improved.

The rooms are quite small for 2 but may be perfect for solo traveler, and some of the power outlets in my room weren't working. The Wi-Fi on the 5th floor was also weak initially, although a staff member promptly adjusted the modem, which significantly improved the connection.

One evening, a guest was speaking with security while their German Shepherd was off leash. As I came upstairs with my food, the dog ran toward me, which was an unsettling experience. I believe pets should remain leashed in common areas for the safety and comfort of all guests.

Another downside is that there isn't a microwave available anywhere on the property, so if you plan on bringing back leftovers, be prepared to eat it cold.
Friends
10/10
Exceptional
26 Jun 2026
Devin
The front desk is awesome and amazing. They are friendly and helpful. I will definitely be back in the future.
Friends
10/10
Exceptional
25 Jun 2026
SCOTT
Love this hotel. Great location on a quiet safe block in a cozy neighborhood. Love the Mountain View’s directly from balcony. Pool is small but nice. My only complaint is the prices of the cocktails at the bar. They were the same price as 1 night at the hotel.
Self
10/10
Exceptional
25 Jun 2026
Samuel
Me gusta mucho
Self
10/10
Exceptional
24 Jun 2026
Eric
Great property great location really nice people
10/10
Exceptional
21 Jun 2026
Nairoby
Location was AMAZING.
I traveled alone with my 17yr old daughter and never felt nervous or unsafe. We walked all around near Poblado to the stores and restaurants nearby day and night.
The room for 2 was enough for us. Didn’t have a closet but honestly we didn’t mind at all.
Loved that the bathroom had everything separated so while one person was bathing, another could make use of the toilet privately,
We were on floor 7 and never had issues with the elevator or noise or anything.
It was great that the place had several spots to eat such as:
Bigzza, Cafe Origen, Alter Rooftop and a Grill place (forgot the name).
We ate twice at the bottom level restaurant and loved it in both occasions.
The staff was always friendly and helped with getting taxis.
I would definitely recommend the place.
Super affordable and beautiful.
Will return!!
Family_with_children
10/10
Exceptional
21 Jun 2026
Alberto Jose Rivera
Un hotel precioso, el personal súper atento y con muy buena ubicación.
Friends
10/10
Exceptional
20 Jun 2026
Mariangeli Caceres
Todo espectacular, limpieza, restaurantes de calidad, habitación pequeña.
Friends
10/10
Exceptional
20 Jun 2026
Ruby
Staff were very friendly and helpful. The hotel was clean, We felt comfortable and safe!
Family
10/10
Exceptional
20 Jun 2026
Jessica
The hotel was amazing as well as the people. It was convenient to things to go around
Partner
8/10
Excellent
18 Jun 2026
Claribel
Nice property and great location. However, the customer service could use improvement. I was not impressed with the service at the reception desk, as the staff seemed unhelpful and lacked the level of hospitality I expected. While the property itself was enjoyable, a more welcoming and attentive front desk experience would have made my stay much better.
Family
10/10
Exceptional
17 Jun 2026
Jalinette
Super buen desayuno y los empleados muy amables
Partner
10/10
Exceptional
17 Jun 2026
Isalyn
Excellent
Friends
10/10
Exceptional
16 Jun 2026
Rosanel
The hotel was more than what I expected. This was a last minute trip and it turned out to be a great experience. The hotel was in a great area; walking distance to bars, restaurants and stores. I will be recommending this Hotel
8/10
Excellent
16 Jun 2026
Margarita
Clean ✅
Comfy bed ✅
Wifi ✅
Location ✅
Rooftop pool ✅
Self
10/10
Exceptional
16 Jun 2026
Luis Angel Berrios
Excelent staff
Self
10/10
Exceptional
16 Jun 2026
DAVID
Lovely and enjoyable
Infant am highly excited
Partner
10/10
Exceptional
16 Jun 2026
Jorge
Good option
Partner
10/10
Exceptional
16 Jun 2026
Douglas
Great
Partner
10/10
Exceptional
15 Jun 2026
Jessenia
Excelente hotel, bonito, limpio y el servicio al cliente es espectacular
Partner
10/10
Exceptional
15 Jun 2026
Carol
El personal fue muy atento y amable. El cuarto siempre estuvo limpio y en orden
Partner
10/10
Exceptional
14 Jun 2026
Raphael
Great area to stay in. Small mini market/restaurant located at the corner of the hotel. Easy for over to go in and out of. Nice intimate rooms. Balcony is a plus, rooftop is reallly gorgeous
Partner
10/10
Exceptional
14 Jun 2026
Jose W
Leo at the breakfast buffet was great, he treats people, like they are his kids, he is very nice
Partner
10/10
Exceptional
14 Jun 2026
Yamilette
Nos Encanto todo el personal siempre atentos y dispuestos, El lugar Increíble
Friends
10/10
Exceptional
13 Jun 2026
Micheal
Lovely and impressive
I was so excited
Partner
2/10
Poor
12 Jun 2026
andra
DO NOT BOOK this hotel unless you want your money or belongings stolen.The cleaning staff stole money from my zipped up bag. I had counted the money in the morning that i put aside for a tour we were taking then left the room. The next morning i went to retrieve the $ and i had more than half ofnit missing. When I went downstairs to the reception area to tell them the girl looked annoyed and told me she can't do anything and that later on the cleaning staff manager will investigate. Management is basically giving me the run around and when I contacted the police they said it is not the 1st time. Expedia should take this hotel off!
Partner
8/10
Excellent
12 Jun 2026
Jose
Buena ubicacion lejos del ruido, el restaurante del hotel es excelente. Las habitaciones sencillas son pequeñas el espacio es limitado y se escuchan tus vecinos. Las camas en todos los cuartos son full (pequeñas) si mides mas de 6 pies la cama te queda pequeña. Fuera de eso super bueno el hotel.
Partner

Location & surroundings

Heiss Hotel By Jalo
1460 Cra. 43f, Medellín, Colombia

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Heiss Hotel By Jalo

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