Name: The Apurva Kempinski Bali
Address: Jalan Raya Nusa Dua Selatan Sawangan Nusa Dua Bali, 4, Bali, 80361, ID

The Apurva Kempinski Bali

Bali · Indonesia

Jalan Raya Nusa Dua Selatan Sawangan Nusa Dua Bali, 4View location

100 reviews shown

10/10

Exceptional

26 Jul 2026

Sally

Absolutely incredible. Truly a 5 star experience, the food was wonderful but the hospitality was exceptional. 100/10 would stay here again!

6/10

Pleasant

23 Jul 2026

Bruce

Restaurants are not great.
Bai Yun Chinese restaurant was poor.
Chicken and Sweet Corn Soup was Cold.
Peking Duck was Cold
AC in the restaurant was making the restaurant so cold that serving staff were giving guests blankets.

Bar on the 17th floor was poor with no ambiance whatsoever.
Also the process to access the bar was not made easy by staff.

We wanted to go to the rooftop bar but were actively discouraged by staff.
We insisted and found it to be quiet, perhaps they were hoping to close early.

The hotel is in an exposed location with winds blowing in from the sea and big waves. Makes it a little cold.

The swimming pools are also extremely cold are were quite empty so I don’t think we were alone in thinking the pool water was too cold.

There are better hotels nearby.

10/10

Exceptional

11 Jul 2026

Rohit

must stay and excellent breakfast

Partner

10/10

Exceptional

03 Jul 2026

Fadi

Very good and the best hotel

10/10

Exceptional

19 Jun 2026

Idalberto

Sin dudas el mejor hotel que estuve en Bali, lo recomiendo 100% en todos los aspectos, belleza, limpieza, atención, comida, (excepto Koral) tiene un detalle que no fue muy placentero, la comida del restaurante, para mi gusto no fue la mejor y sobrevalorada, pienso más bien te cobran por disfrutar del lugar, y simplemente estás obligado a un menú y no a una orden a la carta, al retirarme quise tomarme una foto y me movieron del lugar para el salón fuera del túnel. Por lo demás todo perfecto.

Partner

10/10

Exceptional

14 Jun 2026

Ahmad

Definitely one of the best hotel I have ever been to. I would highly recommend going to this hotel if you are going to Bali.

Partner

10/10

Exceptional

12 Jun 2026

SZE LONG

Everything is good the pool the view the food

Partner

10/10

Exceptional

10 Jun 2026

Ankit

Awsome place , luxury great location

6/10

Pleasant

23 May 2026

Under stuffed and bad iron ruined my clothes

Partner

8/10

Excellent

22 May 2026

Anh

Loved everything about our stay except for an awful first impression. On arrival, we were told they overbooked and DOWNGRADED us. Absolutely awful customer service and completely unheard of to downgrade a customer due to their mistake.
The room we booked was not available until 8:30pm, so my husband and I were put in a small twin room. Our luggage was not delivered for a long time so we couldn't even relax and enjoy our stay or use the pool.
It was not until I called up Expedia and then spoke to the manager again later that they offered us dinner to compensate.
This left a very sour taste in our mouth and ruined our first night there.
The rest of the staff however were extremely friendly, especially Tommy, one of the lifeguards. The room we eventually got was very comfortable and spacious. Breakfast had a large variety and was delicious.

Family

10/10

Exceptional

20 May 2026

Felix

Practically it's slightly less then 5 * hotel. Our rating is 4.8
But in general we are enjoying stay in every way - that was a wonderful holiday at leisure.
Very recommend this resort for 4-6 days.

Partner

10/10

Exceptional

19 May 2026

Prabhnoor

Excellent stay, great for couples and families. Staff go above and beyond to ensure a comfortable stay for the guests. The facility itself is built for a luxurious and comfortable stay.

Partner

10/10

Exceptional

18 May 2026

Gavin

The staff were so nice, the property was beautiful and the food was delicious

Partner

10/10

Exceptional

13 May 2026

Robert

Private swimming pool for the room.

Partner

10/10

Exceptional

09 May 2026

Michael

Our stay was absolutely wonderful. The hotel exceeded our expectations in every way. The property is stunning, beautifully maintained, and offers an incredible atmosphere for a relaxing getaway. The rooms were comfortable, clean, and thoughtfully designed. The staff was welcoming, attentive, and always willing to help. Overall, it was a fantastic experience and we would definitely recommend this hotel to anyone looking for a memorable stay.

Partner

6/10

Pleasant

30 Apr 2026

Alexis

Paid for the cliff suite only to walk in and my room smelling of paint fumes on day 3. They were working next door and didn't think to take into consideration the smell will linger into the other rooms. They had to move us to another room that just didn't have the great view we had. They had us go wait for 30min. Downstairs for them to not know anything till I said something. Then invited us for lunch to there Beach restaurant but no communication to anyone about that. The views and hotel is beautiful but Food and staff communication was not there.

10/10

Exceptional

30 Apr 2026

Esra

best place to stay in Bali

Friends

10/10

Exceptional

21 Apr 2026

Albert

Everything was perfect

Self

10/10

Exceptional

10 Apr 2026

Dwyane

Absolutely stunning
We got upgraded to a Cliff private pool Junior suite
Restaurants were incredible
Nothing to fault st all

Partner

10/10

Exceptional

10 Apr 2026

Chevaughn

Everything about this hotel, from the architecture and aesthetic, to the amenities, and service alike is superb. 10/10 just book this place it is impossible to regret.

Friends

10/10

Exceptional

07 Apr 2026

Hamza

One of the best resorts we have ever been to. Made our holiday very special. The staff were AMAZING. Cannot recommend more highly.

Family_with_children

10/10

Exceptional

26 Mar 2026

Calyn

The resort is very big and takes a while to walk from Ocean front suites to the hotel lobby / spa. The room is beautiful and has everything needed for a perfect stay! Must try the Koral restaurant for an unforgettable dining with the fishes.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Melanie

It was a lovely place to stay

Partner

10/10

Exceptional

10 Mar 2026

Sandhya

The property is beautiful and in superb condition. The staff and hospitality is superior. You will not regret booking this resort. From the food, the cleanliness, amenities, and service, everything was top tier.

Partner

10/10

Exceptional

09 Mar 2026

Gary

The property was way above our expectations, the staff were friendly and happy to help wherever possible and the kids club was fabulous, highly reccomend this hotel!

Family_with_children

6/10

Pleasant

07 Mar 2026

Victoria

Expecting more- poor property description on Expedia so what I was expecting and what I received was not aligned.

Family_with_children

10/10

Exceptional

28 Feb 2026

Liane

Beautiful rooms and lovely beach. You do have to catch ride if you want to eat off resort.

6/10

Pleasant

25 Feb 2026

Beverly

Check-in was smooth, but our room key didn’t work when we reached the room. Maintenance tried to fix it while we waited inside, but after nearly an hour — and two follow-ups with the front desk — it still wasn’t resolved. With no clear communication on timing, we had to return to reception to request a new room. Manager Hardy handled the situation professionally, upgrading us and offering 10% off dinner, which we appreciated.

Unfortunately, dinner didn’t live up to expectations. It was marketed as a Japanese Emperor-themed experience and looked beautiful, but the food was average. Our snapper arrived undercooked, and although it was remade, it affected the overall experience. To make matters worse, water started dripping from the ceiling onto our table, forcing us to move.

While the hotel itself is beautiful, the repeated disappointments — including an underwhelming breakfast each day — made the overall stay frustrating, and we’re unlikely to return.

Partner

10/10

Exceptional

21 Feb 2026

Rosalie

Couldn't fault it at all

Family

10/10

Exceptional

14 Feb 2026

Mabintou

The best resort I’ve ever had the pleasure to stay at. The team are fantastic, the rooms are immaculate, the food is incredible, and it’s so beautiful. A must stay!

Leisure Partner

10/10

Exceptional

04 Feb 2026

Jessica

Amazing staff and amenities, very relaxing atmosphere, top destination for resort vacation, didn’t want the holiday to end LOL

Partner

10/10

Exceptional

03 Feb 2026

katsuko

It was the best luxury hotel ever. The huge property has restaurants, gift shop, beach, swimming pools and incredible views.

10/10

Exceptional

22 Jan 2026

yang

Dear Management Team of The Apurva Kempinski Bali,
I would like to take this opportunity to express my sincere appreciation for the exceptional service we received during our recent stay at The Apurva Kempinski Bali.
First, my heartfelt thanks go to Miss Fatima from the Reception team. From the moment we arrived, she demonstrated remarkable professionalism, warmth, and efficiency. Her attentive attitude, clear communication, and genuine care made our check-in experience smooth and reassuring, leaving us with a wonderful first impression of the hotel.
I would also like to extend special recognition to Mr. Arya, the Food & Beverage Manager at Cliff Lounge. His professionalism, attention to detail, and dedication to guest satisfaction truly stood out. Under his management, the dining experience at Cliff Lounge was not only enjoyable but memorable. His leadership and hospitality greatly enhanced our overall experience.
Both Miss Fatima and Mr. Arya exemplify the high standards of service and hospitality that define the Kempinski brand. Their commitment, courtesy, and professionalism made our stay particularly pleasant, and we are truly grateful for their efforts.
Please kindly convey our appreciation to them, and thank you for maintaining such an outstanding team. We very much look forward to returning to The Apurva Kempinski Bali in the future.
Yours sincerely,
Yang Li
Room Guest at The Apurva Kempinski Bali 2053

10/10

Exceptional

20 Jan 2026

Pankaj

Great hotel. Lots of restaurants.

Leisure Partner

8/10

Excellent

18 Jan 2026

Erica Conchita

Overall, we had a very enjoyable stay and the hotel certainly lives up to many aspects of a 5-star experience. The facilities are beautiful, the staff were friendly and accommodating, and the amenities were excellent for families.

However, there were a couple of disappointing issues that are important to mention. Unfortunately, the cleanliness of the kids’ club was not up to the standard we would expect from a luxury hotel. Shortly after attending, my daughter contracted hand, foot and mouth disease, which was extremely upsetting and impacted the remainder of our holiday. Greater hygiene measures and monitoring in this area would be strongly recommended.

Additionally, the noise level in the bedrooms from outside areas was quite noticeable, particularly at night, which made it difficult to rest comfortably. Improved soundproofing would greatly enhance the overall guest experience.

Despite these concerns, we did enjoy many aspects of our stay and hope the hotel addresses these issues, as it has the potential to be truly exceptional.

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

ali

This hotel is one of the best premises that we have stayed. Excellent service level and extremely helpful staff.

Leisure Family

10/10

Exceptional

15 Jan 2026

Hee Rak

10/10

Exceptional

13 Jan 2026

Bellal

All the facilities were outstanding

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Hiep

Great properties

Leisure Family

10/10

Exceptional

03 Jan 2026

Joong Beom

The room was clean and neat. And all the staff were very courteous and kind.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Mohamed

Amazing room and experience

Leisure Family_with_children

10/10

Exceptional

27 Dec 2025

Maximilian

Wonderful!!!

6/10

Pleasant

19 Dec 2025

joanna

Hotel design is gorgeous! Staff is super nice, rooms are large and food is excellent! The hotel is very, very big! It caters especially to families with little kids as it provides nannies, playgrounds and pool activities for kids. There is an absolute lack of communication at the front desk/reception/reservations. We had back to back reservations which took them a while to find even though that I was in communication with the hotel via email prior to our arrival, where they confirmed that. Also made airport transfer arrangements through he hotel prior to arrival which they couldn’t find upon check in, took a picture of my emails for their reference and the day prior to check out they were surprised again with the airport transfer.

Leisure Family

10/10

Exceptional

14 Dec 2025

Junyan

One of the best hospitality we’ve received in Bali, and Asia. Modern amenities with a touch of zen and Bali taste. Lots of selection of restaurants. Various kids activities on offer. We stayed 4 days 3 nights didn’t need to leave the hotel at all.
Highly recommend for family with kids.

Leisure Family_with_children

10/10

Exceptional

12 Dec 2025

Tong

The hotel’s architecture is grand and impressive, and all the facilities are very well maintained. The pool has a romantic and charming atmosphere. Each restaurant has its own character, and the food is delicious. The rooms are spacious, well-equipped, and the bedding is very comfortable. Most importantly, the service is excellent — every staff member is friendly, warm, and always ready to help. The entire hotel gives a wonderful sense of comfort and happiness, perfect for a relaxing vacation.

Leisure Partner

10/10

Exceptional

05 Dec 2025

Chryshanthi

Beautiful hotel. Got upgraded to a suite with a private pool. Excellent amenities. Wonderful staff. Easy access to private beach reserved for hotel guests. Massive outdoor pool and lots of water features. Enjoyed our stay. Would love to go back.

Leisure Partner

10/10

Exceptional

03 Dec 2025

Michael

This place is really nice!

Leisure Family

10/10

Exceptional

28 Nov 2025

Angelo

Pure perfection

Partner

8/10

Excellent

15 Nov 2025

Feraldo

Great place. Will be coming back. But mind you to double check the room they give you.. I had to complain to get the view I paid for.

Business_and_leisure Friends

10/10

Exceptional

15 Nov 2025

Keith

Honestly incredible service, food was amazing, personal really made an effort to make our short stay truly rememberable. Plus we got to experience Koral Restaurant a must do when staying here.

Leisure Partner

10/10

Exceptional

13 Nov 2025

Hatef

The actual hotel was absolutely must see

Business_and_leisure Friends

10/10

Exceptional

13 Nov 2025

Louise

Friendly stuff, amazing interior

Leisure Friends

10/10

Exceptional

13 Nov 2025

Zalihe

Majestic architecture, exceptional attention to detail and service.

Leisure Self

6/10

Pleasant

12 Nov 2025

Trent

Friendly staff, but poor location

10/10

Exceptional

10 Nov 2025

Dan

Beautiful facilities.

Partner

10/10

Exceptional

05 Nov 2025

Irene

Amazing. We were upgraded to our own pool too

Leisure Partner

10/10

Exceptional

05 Nov 2025

Orlanda

This resort is even more breathtaking in person! The view, amenities, staff, location-all top notch! I’d definitely visit again-worth every penny!

Leisure Friends

10/10

Exceptional

04 Nov 2025

Haylee

The hotel was gorgeous. The staff was amazing from check in to check out. Loved our room with private pool. Everyone was so friendly. Had great meals at Izakaya. Enjoyed afternoon tea. Breakfast staff was wonderful. An overall exceptional stay!

Leisure Partner

10/10

Exceptional

01 Nov 2025

Jaime

Wonderful!

Leisure Family

10/10

Exceptional

29 Oct 2025

Moselle

Amazing Stay. So luxurious and worth the visit. Terrace room with pool and a view ticked all the boxes!

Leisure Partner

10/10

Exceptional

24 Oct 2025

James

Beautiful place, would definitely recommend a few nights if you are visiting Bali.

Leisure Partner

10/10

Exceptional

23 Oct 2025

Chi Pan

Lots to do

10/10

Exceptional

20 Oct 2025

Otari

Easily one of the best hotels I've ever stayed in! Amazing.

Leisure Partner

10/10

Exceptional

15 Oct 2025

Lawrence

Great family friendly resort

Leisure Family_with_children

10/10

Exceptional

11 Oct 2025

Dorithy

I enjoyed my stay, everything was so prefect: from the staff, restaurants, pool, spa and all featured amenities. Ended up going to this hotel as a solo traveler and loved every single moment. I felt safe, welcomed and amazed with such beautiful view/ architecture. Highly recommend for solo and family travelers.

Leisure Self

10/10

Exceptional

09 Oct 2025

Amit Hiru

Excellent and spacious rooms

10/10

Exceptional

06 Oct 2025

Erick

Wonderful stay. 10/10 recommend.

Leisure Partner

10/10

Exceptional

02 Oct 2025

michael

Amazing hotel, hospitality was amongst the best! Highly recommend.

Leisure Partner

6/10

Pleasant

25 Sep 2025

Rabih

Leisure Partner

10/10

Exceptional

21 Sep 2025

Theodore

Likes: Clean spacious room, lagoon/swimming pool right behind my room, great selection of food for breakfast, beautiful and spacious lobby, access to private beach, friendly and super helpful staff, good size gym with new and clean equipment with sauna and hot pool. Can be better: Compared to Mulia, I liked their dining selection and varieties better.

Leisure Partner

10/10

Exceptional

19 Sep 2025

Raquel Toni Ann

Lovely experience with top of the line customer service .

Leisure Family

10/10

Exceptional

19 Sep 2025

Carl

The Apurva Kempinski Bali is breathtaking — stunning design, ocean views, amazing food, and world-class service. It’s pure luxury and the perfect place to unwind in Bali.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Ayden

Clean

Leisure Partner

10/10

Exceptional

16 Sep 2025

Nataly

Absolutely amazing and beautiful. They are having construction next door but besides that this place is amazing. We stayed for one night in the suite with a pool and let me tell you I wish I would’ve stayed here longer. Staff were so sweet and helpful. We ate at the Japanese restaurant, they went above and beyond to make my birthday dinner extra special. We also ate at their reef beach club and the food and drinks were delicious. Definitely recommend staying here and hope to be back in the future.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Vidal

This is one of the most beatiful, shocking, impressive property that I have ever stayed, staff super friendly and rooms are very well mantained. 10 of 10 property, everything is so great, clean, just perfect

10/10

Exceptional

13 Sep 2025

Tally Saint

This resort is amazing I will definitely come back again.

Leisure Partner

10/10

Exceptional

10 Sep 2025

James

Amazing place

Leisure Partner

10/10

Exceptional

01 Sep 2025

Laura

Great place, staff and service!

10/10

Exceptional

29 Aug 2025

Peter Kwok-Suan

The staff were discreet and attentive always providing friendly service. As a five star resort, the property delivers with jaw dropping views from the lobby, and an unforgettable experience, ideal for weddings or a dream vacation. During my stay, the staff upgraded me to a junior suite, which was very much appreciated offering a walk out pool.

Leisure Self

10/10

Exceptional

26 Aug 2025

SATOSHI

Fantastic

Leisure Partner

6/10

Pleasant

16 Aug 2025

Nabila

Leisure Family

10/10

Exceptional

14 Aug 2025

David

2nd trip to this place still nothing bad to say, only good things to say. Magnificent place, great trip again.

Leisure Friends

10/10

Exceptional

10 Aug 2025

Abigael

The best hotel we’ve been to. Clean, great service, good food.
We love the place

Friends_and_family Family

10/10

Exceptional

06 Aug 2025

Najaf

Best hotel in Bali Nusa dua

I have travelled the world and this is the best hotel I have stayed in. Apart from the luxury and beauty, the staff are amazing and so helpful and respectful. The food in the villa lounge is outstanding and the facilities are great. We enjoyed the hotel so much we didn't even want to see the rest of Bali. A special thanks to Pande who looked after us so we'll always bringing his positive vibes and all the staff were great
Rooms: 5/5 Service: 5/5 | Location: 5/5

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

Erika

Breathing

Amazing!! There’s no words to describe this hotel. It is one of the most beautiful hotels I have ever seen. His personal is friendly and they are trained to please you.

Partner

10/10

Exceptional

25 Jul 2025

Sanjay

Property was amazingly clean, staff impeccable and dining was sublime . So much choice and accommodation for dietary requirements . As a vegetarian the choice of specially made dishes was amazing . Chefs were kind and personable . Superb stay

Leisure Partner

6/10

Pleasant

17 Jul 2025

Keval

Hotel was very average - not a true 5* not been maintained since built. Was way too crowded couldn’t get a sunbed all day. Not kept up to standards a lot of repairs needed. Area has development around noise all day next door hotel being built. Can hear noise in corridor in morning and night not peaceful. Breakfast was good but too busy, on last day waited 45mins for eggs and order came cold. We stayed at Jumeriah Bali as well this was a true 5* so if you plan to relax and do nothing this is perfect location with brilliant service. Apurva the pictures and structure is good but don’t let that mislead you to booking a lot of other better hotels. You feel like a number at this hotel not personalised at all.

Leisure Partner

10/10

Exceptional

09 Jul 2025

Igor

What an amazing resort! This was the most visually stunning resort we’ve ever seen. And we have been to many. Amazing food quality, and extremely helpful, friendly staff. Balinese hospitality at its fullest. From the underwater restaurant, to the pools and beach club, that had a DJ every afternoon till night time. It’s a very large resort with many guests, including those that come for the day, or to the restaurants. Special shout out the staff at the Reef club and restaurant.

Leisure Family

10/10

Exceptional

08 Jul 2025

Amir Javadi

Very enjoyable stay, great service and respectful staff

Leisure Partner

10/10

Exceptional

04 Jul 2025

MANUEL

Beautiful place ,amazing food, beautiful people

Leisure Family

10/10

Exceptional

23 Jun 2025

jay

Best place ever

Leisure Family

10/10

Exceptional

23 Jun 2025

Trecy

Enjoyed my stay at this hotel. The hospitality was 100/10. Their staff were amazing. I’ll definitely be coming back to stay here.

Leisure Friends

10/10

Exceptional

21 Jun 2025

Jaime

Beautiful property

Leisure Partner

10/10

Exceptional

16 Jun 2025

MAURICIO

Staff was amazing. Kudos to Farrah and Arce who really went above and beyond.

Leisure

10/10

Exceptional

10 Jun 2025

Nadia

Amazing place

10/10

Exceptional

09 Jun 2025

Patrick

Great place to stay for adults or with kids. It has everything you need. Staff are friendly and courteous. The ambient feels luxurious and relaxing.

Leisure Family

10/10

Exceptional

31 May 2025

Francis

One if the most beautiful hotels in the world with amazing service. The views are breathtaking and the food is on another level. It has set the bar for all hotels.

Leisure Partner

6/10

Pleasant

30 May 2025

Justin

Visited this lovely hotel on the last leg of our honeymoon Bali trip. Upon our arrival we were in awww of the drive up, simply stunning.

The staff were amazing, so friendly and helpful. The room was large and spacious, the bed wasn’t the most comfortable but it was nice. The view of the water was gorgeous. The breakfast was grand and had lots of choices. The restaurants were nice too, the beef burger from the reef is on point!!

All in all it was an amazing end to our honeymoon. Thank you kempinski for the memories.

Partner

8/10

Excellent

27 May 2025

Gilbert

Overall excellent the restaurants are the highlight of the stay. The breakfast buffet though is soso. The age of the hotel is showing so it needs a renovation badly

Friends_and_family Friends

10/10

Exceptional

27 May 2025

Jim

Architecture is really on another level, the property is gorgeous and magnificent. People who want to be on the gram can do so all day. Staff are very well-trained, polite and truly there to enhance your stay.

Pool was very well designed, the U-shaped nooks let you have privacy at the large pool and made it feel like pools within a pool. The water slides were fun for kids and adults alike.

Villa lounge for villas was great, easy check-in and gave you a bit of exclusivity.

Gym was very expansive with views.

Leisure Family