VOUK Hotel & Suites Bali

Indonesia , Bali
BALI, Jalan Raya Nusa Dua Selatan, Sawangan, Bali, 1
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

10 Feb 2026

Wissam

Great value

10/10

Exceptional

03 Nov 2025

Tanya

Very affordable in Nusa Dua, with nice breakfast options, and friendly staff. Treat yourself to a Balinese massage at their Spa—it's the best massage we experienced during our stay.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Taruna

Clean room, good location, staff friendly, nreakfast good.

Leisure

8/10

Excellent

28 Aug 2025

Alexander

A good hotel, but I wouldn't give it 5 stars. Very large rooms, a very large pool. The service was nit 5 star, same iv valid for the breakfast. Not so good as other 5 star hotels in the area, but also much cheaper. Allover very good for the price.

10/10

Exceptional

19 Aug 2025

Jessica

Overall, this place met all of our needs. It was clean and tidy, pool was great and staff were friendly.

Leisure Family

8/10

Excellent

04 Aug 2025

Cherine

Great value for money, but dont't expect a 5 star experience. The real 5 star aspects are the enormous, clean and modern pool and the staff. The included buffet breakfast was plentiful but the quality was not 5 star quality. The restaurants were almost empty for dinner. I was grateful for being upgraded to a Deluxe room, but it lacked adequate air con - just a fan really and the control panel was not operating to provide cool air. I could not use the balcony or open the door as there was an alarming sign on the door warning of \"monkey strike\". The facility is next to a deep forest and I saw many monkeys roaming in groups near a food mart and walkways, which was a bit intimidating and affects the confidence of a tourist walking and exploring the surrounds. Apparently, monkeys climbing onto buildings stealing food and objects from hotel rooms is a known thing. From the concierges to reception to restaurant all staff were always friendly and ready to help. The shuttle service to the beach and \"Bali collection\" helped with transport in a relatively isolated location. Geger beach is a must, with masseurs, eateries, a few shops, and beach lounges. Cash only. Shuttle service seemed limited but adequate for low season. Overall, I would recommend it if you want to be far from traffic, crowds, and lots of souvenir shops, and yet want a very comfortable chilled and affordable experience, whether you are solo, couple or young family traveller.

10/10

Exceptional

10 Jun 2025

DILIP

Staff extremely polite and always greeting everyone. Always smiling and on hand to help. Clean large rooms.

Leisure Partner

10/10

Exceptional

11 May 2025

Kim

The overall service of the staff they went above and beyond to make sure we were happy, if they didn't have something they would get thank you

Leisure Family

6/10

Pleasant

24 Feb 2025

jean

Was ok for the price, hotel not busy, bedding seem dated, terrible dining experience every single dish we got was a disappointment... Breakfast wes the only good thing.... Won't be back..

Leisure Partner

6/10

Pleasant

09 Dec 2024

Sandeep

Works were being carried out for upkeep of property so a bit noisy. Staff were helpful and friendly.

10/10

Exceptional

04 Oct 2024

Martin

Great property, don’t listen to others saying negative stuff. Most 5 stars in area want $1000 a night. This was about $100 great deal

Leisure Self

10/10

Exceptional

01 Oct 2024

Kim

Wished I could extend stay

Delighted with modern, comfortable room, attentive, professional service and beautiful pool, restaurant areas, sumptuous breakfast.

Partner

10/10

Exceptional

26 Sep 2024

michael

Quiet, clean, and friendly staff.

Leisure Self

8/10

Excellent

25 Sep 2024

Winarsih

Great Stay within walking distance to Geger beach

I had a pleasant stay. The hotel features a large swimming pool and is conveniently located near my favorite, Geger Beach. The room was spacious and comfortable. However, the management could improve the floor cleaning quality. Additionally, a small clothes rack on the verandah for hanging swimwear would be beneficial. Otherwise, everything was perfect, including the friendly staff.

Friends_and_family Family

10/10

Exceptional

21 Aug 2024

Louise

Super friendly staff

Leisure Friends

6/10

Pleasant

10 Aug 2024

Ashiq

The public areas were amazing and so was the breakfast buffet.

Our room smelt like sewage with the smell coming from the toilet. The Hotel was nice enough to try and get rid of the smell but it came back the second night we were there.

Overall we enjoyed our stay.

Leisure Family

10/10

Exceptional

03 Jul 2024

Mark

Unbelievable value for money -- big property, nice rooms with lots of amenities. Close to beach clubs and other outings. Really nice staff.

I will be going back for some weekends, for sure.

Leisure Self

8/10

Excellent

05 Mar 2024

Tommy

2 Nights stay, 1 king bed with huge soaking tub

Check in was easy, organized and prepared with my reservation info printed out. Luggage delivered directly into
Room while I went out.

Bed sheets and linens were nice and clean.

3 stars comes from issues with tub drain wasn’t able to release the water, inside the surrounding floor of the show was bad caulking and a lot of black mold. There were two shower towels, one seemed pretty clean, the other had stains and didn’t seem clean.

Furniture was dated and Dull. and tv screen was tilted up due to bad setup, but worked

Overall good size room, didn’t have any chance to explore anymore of the hotel as I was out for the day and stayed only 2 nights

Also, had issues with my keycard after the first night.

Went to

Friends_and_family Family

10/10

Exceptional

11 Feb 2024

Ramil

Highly recommended. Cute affordable luxury hotel in Nusa Dua. The staff are superb!

Leisure Family_with_children

10/10

Exceptional

14 Sep 2023

Derek

Was in a nice quiet area.

10/10

Exceptional

29 Aug 2023

Maria Natividad

Best Hotel esp for the price. Nothing to complain

Leisure Family_with_children

10/10

Exceptional

24 Aug 2023

Janet

The Vouk hotel and suites are absolutely AMAZING. The grounds are gorgeous, the rooms are so beautiful and most importantly, the staff are all sooo nice. It made my solo stay really welcoming. It's isolated from shops and convenience stores though so I spent a lot of my spending money on taxis to Kuta/Seminyak town centre and back each day. Very expensive.

Leisure Self

8/10

Excellent

13 Jun 2023

Igor

Overall hotel facilities were fine. Although a little run down. Upstairs coffee lounge was closed due to lack of guests.
15 minute walk to the beach. But for the price, was great value.

Leisure Self

8/10

Excellent

14 Feb 2023

Hao

Too many mosquitos in the dining room.

Leisure Partner

10/10

Exceptional

10 Oct 2019

Mukeshjung

Awesome stay at really good price. Best stay in Bali so far.

Business Self

6/10

Pleasant

01 Oct 2019

Stephanie

Lots of pros and lots of cons.

Pros
Breakfast was fresh and we could order eggs how we liked them
Breakfast staff were friendly and got to know our order which was a nice touch
Upgraded to suite
No one else around the pool all day, we had the choice of lounger
Gardens were always very presentable and well looked after by staff
The hotel was generally clean.
Fresh fruit bowl, bottled water and mini bar in room
Pasek who worked at the bell desk would take you to the beach/shops whenever you wanted to

Cons
Huge renovations to the lobby, walkway and one of the restaurants which we were not made aware of before or after booking
Hot molten metal dripping through the roof of the breakfast dining area because of building work above
Pillows on the sofa in the suite had stains on them and were discoloured
The shower would not drain and flooded the bathroom once and then nearly a 2nd time even after staff had ‘cleared’ the issue
Being woken up by 6 buses, shouting drivers, reverse beepers and keeping the engines running every morning to take all the Chinese guests on day trips
We were the only western guests and this can be a pro and a con at the same time.
Once the hotel was full of people, our toilet began to smell.
All other staff who worked at the bell desk wouldn’t take you anywhere on the shuttle because it wasn’t the right time in the schedule. Even though no one else was around to use it?

Leisure Partner

8/10

Excellent

30 Aug 2019

Verified traveler

It's a beautiful property, spacious rooms, friendly staff etc. We received a room upgrade, airport transfers, they really were great. You need transport for everywhere as it is a little too far to walk to the more lively restaurant areas. You also need to pre book and sauna or steam room sessions as they take 15 mins to warm up. They are the only slight inconveniences

Leisure Partner

10/10

Exceptional

25 Jul 2019

Verified traveler

Very friendly staff--always happy to help
Free mini bar replenished daily
Complimentary massage offered due to inconvenience
Free shuttle to and from airport
Regular complimentary shuttle to bali Collection
Nice big swimming pool

Leisure Partner

10/10

Exceptional

12 Jul 2019

AIKO

Love Bali

All good

Partner

6/10

Pleasant

04 Sep 2018

Verified traveler

Nude Dude in Nusa Dua

The experience could’ve been better. On the one hand the staff is very friendly. However, there was a bit of confusion upon arrival because there was no vehicle to pick me up and I was unable to reach anyone at the hotel by email or phone. So I took a taxi. Checking in was easy but after a long day, I just wanted to rest without interruption so I put the do not disturb sign on. However, while I was in the shower a housekeeper came in anyway. While standing naked in the shower, I had to explain to him that he needed to come back to service the room. Again, he was real nice but I was shocked that it happened.

Like a number of resorts in Nusa Dua, this is probably best for those traveling with family or small groups. A bit far from the action, but that’s what I was looking for this time around.

4/10

Poor

19 Aug 2018

Michelle

Don't bother unless you're chinese.

This is the 4th time I've stayed at this resort. It had changed ownership/been rebranded twice since. Unfortunately it's now targeted directly to the chinese. We were the only non Chinese there. We were literally pushed around in the buffet, had them banging on our door at all hours (kept getting the wrong room) and had them screaming in the pool beside our room until late at night. The resort is beautiful but little things were annoying like very very slow service around the pool (given buzzer to push but no one came twice), waterfall into pool so loud you have to yell to the person beside you, no paper menus/conpendiuim in room (everything on tablets which didn't work properly), tv remote really hard to use (couldn't turn tv off as button didn't work), aircon wouldn't adjust so cold all the time. Buffet only designed for asian cuisine (had to ask the chef for a piece of bacon. Such a shame as the resort itself is beautiful and the staff are very friendly but just not as good as it used to be. Definately wouldn't bother unless you're chinese.

Friends

6/10

Pleasant

22 Feb 2018

Verified traveler

Great hotel but needs lots of improvement

The rooms are great and spacious. It was also clean and have good amenities. Hotels has great pool and cool view. The only downside is the slow service and hotel management. Breakfast and room service were slow. Lots of food tray left empty and it took time to get it refiled even though we were there at 8 AM and breakfast is served till 10AM and there were tour group stayed in the hotel. Charges 100k for extra room key, the management is not helpful and didnt show themself when there was an issue with check in. Things were not communicated well between the sales team and the Front office, and rather let the FO deal with problem. Overall the stay was so so but not going to reccomend it for a group trip and will not stay at this hotel again next time.

Family

10/10

Exceptional

07 Dec 2016

Jenny1110

Nice hotel

Breakfast was good n pool was also good
All staff was kind
Recommend :)

10/10

Exceptional

16 Nov 2016

Very good amenities especially the pool

Clean room, good furniture, Attentive staff.. I enjoyed the pool and the gym though it's lacking with equipment.

4/10

Poor

11 May 2016

hengkyanto

stealing doormate and bathrobe???

Honestly i dont know where to start.. too much dissapointmeent. The Loudspeaker was next to our room. You can hear the bass even at the lowest volume 24/7 it just like a vibrating mobile phone. room was dirty, wallpaper mostly peeled off, balcony was sooo dirty, water was stinky when we first turn on the tap and it was splashed to my face on the first place yuckkk, and the hotel were under renovation and sooo noisy,but no notice until we paid for it and staying there. When we checked out, the were blaming us stealing their bathrobe and doormate seriously??????? But the cleaner didnt replace it when they make up the room, then They force us to pay untill we show and open up all our luggage for them to check. And they are really checking into it.. i mean, really??? but Nothing was found offcourse, then they let us go, but it was sooo embarrasing.we rented a bike for 100k/day from the hotel, but it outsourced from some old local guy with an very old bike which has no power at all to went uphill, seriously??? Poor... poor...... the only good this is only the food.. staffs are welcoming when we arrived and some complimentary choc and my name was written on the leave in the room, thats some plus point. But overall... 2stars is good enough.. if they are renovating, i hope they will improve in a lot of ways.

Family

8/10

Excellent

27 Dec 2015

Pauline

Good hotel

Staff were friendly, rooms were modern, wifi great

10/10

Exceptional

22 Nov 2015

Evelyn

Fabulous holiday

We were at this hotel for 16 days. We were very happy with the everything and can't wait to return.
The staff were fabulous and would go the extra mile to ensure customers were happy.
Hotel is located out of the main village but getting a taxi was no issue. Courtesy bus to the beach and shopping also provided.

Partner

10/10

Exceptional

17 Nov 2015

Evelyn

Fabulous getaway

We had a fabulous time at Vouk. Very relaxing and staff are friendly and very helpful?

Partner

10/10

Exceptional

09 Nov 2015

Evelyn L.

Fabulous holiday exoerience

We had a wonderful experience at this hotel. Booked in for 11 days and enjoyed every minute of it!
Flights home have been cancelled and it is no issue to extend on a daily basis! Wonderful service!
Staff very friendly and go above and beyond to ensure customers are happy.
Would recommend this hotel to everyone! Will definitely be returning....once we get to go home that it! Lol

Partner

10/10

Exceptional

26 Oct 2015

Garrett

Best Service in Bali

Truly enjoyed my stay at this property. Buildings need a little cosmetic touch ups, but the Staff was truly incredible, especially Ulan at the front desk. She is one in a million. Great personality and service. All other employees we encountered...security, porters, groundskeepers, wait and kitchen staff, etc, were all so pleasant, courteous and professional. I am planning to return to Bali next year and will definitely book my room at the Puri Nusa Dua again.

Family

4/10

Poor

23 Oct 2015

rose retired

Poorly maintained hotel.

Breakfast and staff very good. The pool was lovely the rest needs work.

8/10

Excellent

06 Oct 2015

lesley

close to the beach,

traveled with kids. kiddie friendly pool but nice & relaxing for adults too. Free tuk tuk service to beach & back every hour, at beach free lounges & umbrella's for guests. Can buy massage drinks & food at beach too.
Staff super friendly and helpful with things to do. My child was sick in entrance after a tour, this was no trouble for them to clean up, they even called room later to ask if she is was OK & even offered advise for her recovery, very sweet.
breakfast hot food changed daily.

8/10

Excellent

04 Sep 2015

Verified traveler

An acceptable hotel - you get what you pay for.

Although the location is further away from the main Nusa Dua centre, I like the tranquillity and greenery around the hotel. There aren't any shops or restaurants close-by so either eat in the hotel restaurant (I had dinner there once - Beef Rendang and was very satisfied with the quality and quantity) or take the free van shuttle to Bali Collection where there're lots of choices. Geger beach (go by free shuttle or walk for 20 mins)is a lot more appealing than Nusa Dua beach which is near Bali Collection.

8/10

Excellent

22 Aug 2015

Joseph

We had problem with shuttle to Bali Collection. Is to far to walk and no near shoping sentre to have dinner and shopping.
Shuttle coming alwayes full and people don't know what to do.
With respect
Joseph & Elizabeth

Partner

8/10

Excellent

20 Aug 2015

Aij-Lie

Nice hotel with big and clean room

We stay for 4 days with 8 rooms, every body happy with the big and clean room, breakfast good in this price, friendly staff, but baggage transport is not convenient , hotel staff must help to dissolve this problem , even they TF us we can carry our baggage using the elevator in the side door, but too small road, it is difficult to stop there even only for dropping the baggage, and hotel staff not helping in this part, unfortunately!

8/10

Excellent

21 Jul 2015

JaxNMana

Good experience

My hubby and I, along with our 11mth baby stayed here for three days. We had a great experience. Staff were helpful and nothing was ever a prob.
Food was great, buffet breakfast everyday and we also had a buffet BBQ dinner the night we arrived, it was amazing!
We both went to Chakra Spa, very good massage and facial, slightly more expensive than treatments in town.
Went for a look at Bali collection, we really liked the laid back atmosphere. Took the shuttle to Greger beach. This was good, not too busy, day beds and umbrellas, food available which directly contributes to Local economy rather than massive hotels.
Used laundry service, ended up with the cleanest clothes we've ever had. Very impressive.
Only negative feedback would be that they need to clean their showers better as there was mould in the corners.
Overall was a very satisfying stay here. Thanks to the awesome staff at Puri Nusa Dua. If u are looking for a laid back place to take your family, Nusa Dua is the place.

Family

8/10

Excellent

14 Jul 2015

Verified traveler

Nice hotel

Very helpful and responsive staff.

Family

4/10

Poor

06 May 2015

Jason Lim

Hotel in need of maintenance!

When it rains, the whole hotel is leaking, but not in my room. Floors are wet. Breakfast is fantastic, but DO NOT go for their lunch or dinner because their food are not edible. Hotel staffs are very friendly which I like the most. Rooms are also in need of renovation, the toilet disperse some sort sewerage smell every time I use it, also permanent wear and tear on tile walls and floor, one of our rooms got the wallpaper peeled off. Swimming pool is excellent, no complains about that.

Family

4/10

Poor

02 May 2015

Verified traveler

Not a good hotel to stay

I was first provided worst room with water leaking from the wall. On my complaint they shifted me to another room. However still the rooms were not clean. No play area for kids. Can't make phone calls to outside.

10/10

Exceptional

07 Apr 2015

kate

Nice hotel

Friendly, good breakfast, AMAZING MASSAGE , convenient, had a lot of transfers, safe, room smelt a iut funny like wet towel, air con was good, balcony was nice would recommend it to anybody really lovely made my experience in Bali really worth while.

10/10

Exceptional

05 Apr 2015

julian

Quiet spot

Hotel in a quiet spot lovely pool. Staff extremely helpful. Taxi easy to get and will only cost 3 bucks anywhere in Nusa Dua. Lots of restraunts nearby. Dont let concierge book seafood dinner for you. They send you on a 40 min trip and restraunts more expensive than Australia. Trip to kuta will cost around 15 bucks.

8/10

Excellent

10 Mar 2015

Verified traveler

Good

nice

10/10

Exceptional

03 Mar 2015

rangitukia

the puri hotel

It was so beautiful I highly recommend the puri great staff they are so friendly beautiful accommodation stunning views, beautiful layout. The pool was awesome and I can't forget the free international buffet every morning it was everything and more and can't wait to go back thankyou so much

Partner

8/10

Excellent

27 Feb 2015

Penny

Facilities: Typical; Value: Moderate; Service: Friendly, Courteous; Cleanliness: Tidy;
Awesome rooftop Pavillion with views which was the setting for my sisters vow renewal reception.

8/10

Excellent

22 Feb 2015

Samantha

Away from the busy Kuta

it was lovely to stay at the resort apart from the peoples who suppose to clean out room never do. so i always have to ring them up and get them to clean our room which is not good enought! Wasnt happy with that! If they did i would rate a better star!

8/10

Excellent

12 Feb 2015

Rob

Good value for a beach holiday

Stayed January 26 to Feb 6 2015, off season rate was about $85/nt. Best things about this hotel are the exceptional staff - very friendly and helpful, the super comfy beds, the breakfast (buffet with lots of good choices) and the pool (plenty of shaded areas to get out of the sun in the daytime). I think that the service, breakfast and pool were even better because the hotel was nowhere near full.

'Could be better' would include the housekeeping, and the building fits and finishes and building maintenance e.g. the shower drain was rough cut in the floor with a tile covering instead of a stainless steel insert and the shower was not sloped properly, door trim needs stain etc. Not a big deal if you are just looking for a comfy place to hang your hat while enjoying all that Bali has to offer!

10/10

Exceptional

19 Jan 2015

Verified traveler

Very nice hotel,close to the beach

Me and my family were very happy about the hotel and the staff is very friendly and helpful and polite.
Thanks

8/10

Excellent

15 Jan 2015

Comfortable rooms, pool area relaxing

Restaurant prices for dinner are quite high, portion sizes are small however food was fresh and tasty
Staff in Rasa restaurant particularly Au, Ruth and Rati were extremely friendly, professional and welcoming at all times
Room was comfortable,clean and housekeeping kept my room spotless at all times.
My only complaint is I found the Assistant Manager to be unprofessional towards hotel guests

6/10

Pleasant

09 Jan 2015

Pammo

Quiet hotel nice pool

Check in at 3pm we arrived just after told our 3 rooms were not ready had meal in restaurant had to go get our own luggage which was still down front of hotel when our rooms were finally ready. Toilets near restaurant not very clean. Hotel bit secluded need to get taxi everywhere or try and catch shuttle bus which seemed to be full when it got to our hotel. Daughters room had a few minor issues which when advised they fixed straight away and filled up her mini bar as compensation. Pillows were to die for

6/10

Pleasant

03 Jan 2015

Verified traveler

You Get What You Pay For

The stay at Puri Nusa Dua was pleasant
Although the hotel does need a little attention to it's restaurant , the food was very low standard.
The pool was beautiful , ideal for a relaxing holiday which we wanted.

Partner

8/10

Excellent

02 Jan 2015

June614

Not bad

No access to beach. Room facility is good but hotel is old. Staff are very friendly. Food average...very average

6/10

Pleasant

02 Jan 2015

Ace

Experience in nusa dua bali

Our hotel was a bit far from town and so if you intend on staying at a relatively cheap but comfy and cosy hotel such as the puri, be prepared to spend more on transport fees! It would be wise to hire a driver as it would be cheaper and much more convenient. If you do not wish to spend on a driver, you can also ask the hotel to call a metered taxi for you, which I believe is much more affordable and worth compared to using the hotel taxi(no matter how they try to convince you). Metered fares to kuta legian should be around 100-150k idr while the hotel taxi service charges around 180-190k and this excludes the toll fee of 10k that you have to pay.
Regardless, it was an enjoyable and relaxing stay. Pretty near geger beach which was. A beautiful and relaxing place. Unfortunatel, only shopping area near there is bali collection with prices that are typical of tourist hot spots.

8/10

Excellent

30 Dec 2014

Sumit

Easy access to all facilities..

Staff were very friendly and polite..
Rooms were clean and cosy

8/10

Excellent

27 Dec 2014

Verified traveler

excellent

Very good hospitality and service provided !

Partner

10/10

Exceptional

02 Dec 2014

Dave

Facilities: Modern, Great pool and restaurant; Value: Economical, Very good value ; Service: Go the extra mile, Really friendly staff; Cleanliness: Gleaming, Immaculate, Really clean;
Rooms are a lot bigger than most Bali hotels in this price bracket and well appointed.

Partner

4/10

Poor

17 Nov 2014

Verified traveler

There is no reason to choose this hotel

I would not recommend this hotel.
Everything is so shabby and you cannot enjoy Bali atmosphere at all.
I was on business and had a conference nearby, so it was OK for me.
If you want to stay Nusa Dua (quiet area), I strongly recommend to pay more, or choose other area for your stay.

8/10

Excellent

15 Nov 2014

AussieTravellerz

Perfect Stay

We stayed at The Puri Nusa Dua for 3 days for a get away prior to staying in busy Kuta for remaining of them stay.

The Hotel was beautiful, clean and just awesome. The staff were very helpful and kind.

The rooms were outstanding, we stayed in a deluxe room with a bath and a balcony - was fantastic, cannot fault it.

Only downfall would be location - being Nusa Dua it is away from most attractions of Bali. For a young couple like us maybe a bit to quiet. However, still a beautiful place to stay for a day or two.

Partner

10/10

Exceptional

31 Oct 2014

Rebecca

Facilities: Good, Modern; Value: Amazing; Service: Flawless, Remarkable, Outstanding; Cleanliness: Immaculate, Pristine;

Partner

8/10

Excellent

26 Oct 2014

Deni

The Puri Nusa Dua

Lovely place, fantastic staff very accomodating been twice now and would'nt hesitate to go back again.

8/10

Excellent

23 Oct 2014

Verified traveler

Nice

It was good. Nice and clean hotel with swiming pool and rastuarent. Nice food and a very good and helpful staff

6/10

Pleasant

15 Oct 2014

Ellen

an OK hotel

The hotel is located in the middle of nowwhere, not a very convenient place, except it is not far from Geger Beach which is very nice, clean, not crowded. People who want to go to town to eat or shop around have to take the shuttle bus. The atmosphere at the hotel somehow makes us feel cold, in sharp contrast with The Kana hotel at Kuta where we also stayed for a couple of days. We were very impressed by the kindness and always-smile attitude of the Kana hotel staff, makes us feel very warm. Unfortunately we don't feel the warmness here at Puri. And the food is just so so. It is a clean and quiet hotel, the room is spacious.

8/10

Excellent

13 Oct 2014

Margaret

relaxing experience

My daughter and myself arrived at hotel after an early flight. We had heard of the traffic noise and as they where going to put us in a front room we asked could we be placed around the pool area. Nothing was too much trouble and we had a relaxing 5 night break.
Only gripe was we had to get taxis every time we wanted to leave the hotel, there was a hotel shuttle bus but it always seemed to be full.

6/10

Pleasant

10 Oct 2014

Kim

Isolated

Staff are the best thing about the resort! Wonderful, so helpful & friendly, very professional. Great food & service in the restaurant. However, the resort is quite isolated & surrounding environment looks like the Aussie scrub - agree with other reviews about very poor workmanship in the rooms & unfinished aspects of the resort. Toilet didn't flush properly, air con not the best. We paid for 9 nights & checked out after 2, due to location and the facility itself, seriously nothing within walking distance & certainly not reflective of Bali's culture.

10/10

Exceptional

07 Oct 2014

Christine

Nice Hotel for adults

Stayed beginning of Oct 2014. It was fairly quiet at the time of our visit. One wedding was held during our stay, but they were in a separate area of the hotel, so we did not feel like intruders. Beautiful pool. Very friendly and accommodating staff. Nice open air restaurant. Not very close to the shops, but the hotel has a free shuttle bus going to the beach and the shopping centre. Not much to do for children, but we are a retired couple, so that suited us. We had some problems paying with our credit card, but this was due to a bad internet connection, we got it sorted out in the end.

Partner

8/10

Excellent

06 Oct 2014

Lawrence

7 nights in the Puri Nusa Dua

Great Hotel with great staff and very nice room(King)
Excellent breakfast and first class pool
We will go back and stay there.
A little out out the way but we liked that so maximum damage for this is some very
cheap Taxi fares and loads of free shuttle services anyway

4/10

Poor

30 Sep 2014

Jacey

Disappointing Experience

On 4/9/2014, we check in to Puri Nusa Dua late in the evening. My friend was the first person to use the bathroom. We heard sound of throwing up and asked her why, she mentioned about the stinks. Upon checking, we found it was from the floor drainage at toilet bowl area n also there was no hot water (shower head). We called Housekeeping n two engineering guys came. We mentioned about the smelly floor drainage to them. BTW you don't need anyone to tell you about the smell. We would have wanted to change room but the hotel was full. And we had to bear d smell whenever we used the bathroom and the door had to be closed all the time, or else, the offensive smell could literally suffocate us all. Seriously, I couldn't 'breathe' when I took my shower/use toilet. Good thing we brought along insect spray with 'serai' fragrance n this helped. Upon check out at Front Desk, I highlighted to the female staff about the stinks n commented that the room should be blocked under maintenance to rectify the defects n also asked her to get the general manager to see the room. One would not expect this from a 4.5 star luxury resort??? Very disappointing!!!

6/10

Pleasant

28 Sep 2014

Balivisitor

Nice hotel for budget conscious

We had a short stay at Puri Nusa dua. The hotel is very nice & clean. Staff was really helpful. Hotel I bit far , but it was easy to go around in their private shuttles. Initially we were bit scared looking at some bad reviews, but found nothing like that. It is really a nice, comfortable hotel to stay. Loved the buffet breakfast .

8/10

Excellent

30 Aug 2014

nick and anna

Good hotel for the price

Good hotel overall good service friendly staff does need some maintenance exterior of hotel as three is lot of water damage but then it is the tropics me and my wife found a little to quite maybe stay there for 3 or 4 nights then move, Great beach nearby which they offer free shuttle

8/10

Excellent

27 Aug 2014

Kay

Nice hotel, but average location

The hotel is good to stay and reasonably priced, but there is not really anything within walking distance, ie. you have to catch a shuttle or taxi to beach, restaurants, massages, shopping, etc...and the guys at the front desk are real control freaks - but transport is cheap ($2.50 taxi into town, if the free shuttle is full). The pool is nice, although it can get noisy. Great Wifi internet access. Breakfast was good - as long as you don't need hot, strong coffee to get going. The cleaner sometimes forgot to top up/replace items, eg. toilet paper, soap, towels - but you just had to ask. Overall we quite enjoyed this place and the comforts it offered.

8/10

Excellent

24 Aug 2014

Petro

taking to account price, hotel is good

Quite good hotel, did not like location

8/10

Excellent

13 Aug 2014

Nicole

Nice hotel , very Mediterranean

Great spa, particularly Eda was wonderful . Hotel service workers wonderful and very helpful .

4/10

Poor

24 Jul 2014

MHTan

Short stay

Am surprised that this hotel is rated 4*,as it is more like a 2*...the only nice thing about this hotel is the pool..
Room have lots of mosquites,bed mattress is uneven..not comfortable to slèep,wake up with a sore neck...
Will not recommend anyone...

Partner

6/10

Pleasant

24 Jun 2014

daphne

Try this hotel if you are on budget.

The outlook of the hotel is nice & beautiful but when look into details in the room, the workmanship is very poor & you can't imagine this is a hotel standard.

The hotel have hourly transport to the beach & there is a shuttle pick up to the Bali Collection.

Partner

10/10

Exceptional

13 Jun 2014

emko88

Amazing value!

The hotel was in a great location, really friendly staff and amazing value for what you pay for. Rooms were comfortable & clean and the ambiance was peaceful and relaxing. Only a short trip to Geger beach which is has the clearest blue water I've ever seen. You can lounge under the deck chairs and umbrellas at the beach club for free as a Mantra hotel guest. Order cocktails, food and get massages on the beach.

6/10

Pleasant

13 Jun 2014

Verified traveler

Average Stay

While this hotel had a nice pool out of all the hotels we stayed in Bali this was our least favourite.
The hotel was run down and needed lots of attention to detail.

The rooms were nice but when looking at the final details the cleanliness wasn't up to standard.
The sheets and towels were all stained and our room and luggage became infested with ants.

6/10

Pleasant

01 Jun 2014

MGoh

Good service but not a beachfront hotel

Overall the stay at the hotel has been ok. Staff are very nice and helpful. Hotel needs maintain on the overall look and housekeeping should check rooms for ants. We had to change our room 3 times due to ants found crawling around the rooms as well as wifi in the 1st 2 rooms were not working. Breakfast spread is limited. Hotel pool is very nice. Great that the hotel has car to bring guests to Bali Collection Center, Discovery Mall at Kuta and to Gerger Beach. If one is looking for a beachfront hotel then this is not.

Partner

10/10

Exceptional

29 May 2014

Lolita De Costa

Lovely Hotel, Lovely People

This is a really good hotel for the money that you pay. There is a free shuttle service yo take you to the bali collection and the beach. The beach is about a 20 minute walk, but it is down roads which are inhabited by dogs, monkeys and the occasional large lizard or 2, so if you are not keen on wildlife then take the bus. The staff at the hotel are really lovely and the breakfast selection is good. The only negative point is that the exterior of the building is not good, with flaking pain and poor workmanship on show. However for the money paid this hotel provides a really good base , good rooms and pleasant staff.

Partner

10/10

Exceptional

20 May 2014

Verified traveler

We had a fantastic time the staff were fantastic

Had the best time will be retuning to the mantra, the staff were fantastic, the food was lovely and the room was more than comfy

8/10

Excellent

17 May 2014

paula

was lovely

lovely hotell and staff was a fit out of the way so needed transpot all the time butthe transport was either free or very cheap and easy to come by i would stay there again

10/10

Exceptional

05 May 2014

andy kim

Very good stayed.

I stayed to 2night.
All everything is very good.
Good staff and good conditions.
I will use to mantra hotel again.

6/10

Pleasant

03 May 2014

Verified traveler

Ok hotel but not in a very good location

Arrived really late and hotel didn't have our Expedia booking.
We were lucky to get a room that they has to clean for us.
They found our reservation the following day
The hotel is not in a good location, better to stay at Sofitel, Westin, Laguna etc.

10/10

Exceptional

28 Apr 2014

Verified traveler

Ridiculously comfortable beds

Impeccable service. Room aircon was very cold though - even at 27 degrees. The balcony had a day bed which had stains on it. But still, overall a pleasant stay.

Family

8/10

Excellent

27 Apr 2014

Grant

Good, smaller resort in Nusa Dua

Nice hotel, with friendly staff and good facilities for a small resort. The building is showing a bit of age, even though it is relatively new. It is a little out of the main Nusa Dua area, but restaurants would still offer free drop offs after dinner.

8/10

Excellent

24 Apr 2014

Verified traveler

Nice resort! but...

Hotel was nice ... the room wasclean. Bed was very comfortable. Service was great! When we checked, they put on a room in which the bathroom wasn't quite clean ... so we asked to be moved and they accepted right there. Everyone was always smiling and helpful . Breakfast was pretty good . they kept continouslty refilling what was consumed Spa was just great! We had one of the best massages ever!Thumb up on that! The shuttle service was well appreciated. The only thing that we really had a big concern with is the strong sewer smell in the bathroom. They really need to do something about it.Taking a shower was a real hussle for us. The same smell existed in many areas on the resort. Also Wifi isn't that good.

Partner

8/10

Excellent

24 Apr 2014

Amitabha

Nice Hotel to stay

We enjoyed staying at Mantra very much.The hotel is very clean and properly maintained.The swiming pool in the hotel is very good and worth mentioning.The breakfast provided in the morning is awesome.The hotel staffs are always smiling and willing to help you in any regards.It was a very pleasing experience staying in there.

8/10

Excellent

21 Mar 2014

Patrick

The staff make this hotel special.

I needed somewhere to work and the Mantra provided a good sized room with wireless internet. It was great to be able to have a swim in the pool or a massage after working all day. The food was good, especially the breakfasts; try the home made brown bread. However, the dinner menu remained unchanged throughout my 6 night stay and it became a little monotonous. The hotel is relatively new but the buildings which house it are showing signs of water damage due to poor finish on the external surfaces of the structure.

8/10

Excellent

05 Mar 2014

watertay

Good Value Hotel

Great price for a good hotel. Friendly staff, rooms are clean, new and relatively big. Theme is modern and minimalistic.

6/10

Pleasant

27 Feb 2014

jessie

hard selling

Location quite a distance from amenities and beach. Also during check in the guys tried to sell us better rooms instead of bringing us to our room directly.

Family

10/10

Exceptional

04 Feb 2014

Gina and Gerry

Vey nice hotel a bit further from the beach

The staff are very friendly and there breakfast are extremely good and really amaze of their selection of food there pool are very large and beautiful and the room are also very nice so as the toilets

8/10

Excellent

30 Jan 2014

MMMM

Good value for money

I was pleasantly surprised with this hotel. We found a really good deal so we decided to stay here. The staff were friendly and helpful, especially with our toddler, who would be a little difficult during meal times, and the staff were more than happy to take care of him while we ate. The rooms were modern, clean and nice. Some parts of the hotel did look run down but I think only because they used the wrong paint around wet areas. The massage at the hotel was amazing. Food was great, but only downside was that there was only 1 restaurant, and eating at the restaurant had a smaller menu then the room service. Also happy hour only applied to alcoholic drinks, and as we don't drink it was very disappointing to single out non-alcoholic drinkers.
Location is a little secluded but there is a shuttle to bali collection every hour, and to discovery in the morning and return in the afternoon, so wasn't too bad. Also, there is a new bridge to Kuta so it doesn't take that long to get there.
All in all, this was a good value for money hotel.

Family