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9.0/10Excellent1,000 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition8.6/10 8.6
Amenities8.4/10 8.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hg hotel
This hotel offers a variety of amenities for both business and leisure travelers. Enjoy a workout in the 24-hour health club, relax on the terrace, or take advantage of complimentary Wi-Fi, concierge services, and a hair salon.
For dining, THE88BISTRO serves international cuisine for lunch and dinner, and room service is available during limited hours. A buffet breakfast is offered weekdays and weekends for a fee. The hotel also features a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
With 538 square feet of event space, including conference and meeting rooms, the hotel is well-equipped for hosting events. A roundtrip airport shuttle is available for a surcharge, and free valet parking is provided. The 75 guest rooms feature flat-screen televisions, private balconies, and complimentary Wi-Fi.
Bathrooms include showers and hair dryers. Nearby attractions include Plaza Galerias Guadalajara Shopping Center, Metropolitan Park, and the Autonomous University of Guadalajara.
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Located in Zapopan, HG Hotel is connected to a shopping center, within a 5-minute drive of Plaza Galerias Guadalajara Shopping Center and US Consulate General Guadalajara. This hotel is 3.4 mi (5.4 km) from Expo Guadalajara and 4.3 mi (7 km) from PALCCO.
Make yourself at home in one of the 75 guestrooms featuring espresso makers and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Zapopan? This hotel has 538 square feet (50 square meters) of space consisting of conference space and meeting rooms.
A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Parking height restrictions apply
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 12
Pet max weight (per pet) in lb is 26
Service animals not allowed
Maximum number of pets per room 1
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
- Contactless check-out is available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: MXN 600.00 per vehicle (maximum occupancy 4)
- Pet fee: MXN 600 per pet, per night
- Early check-in fee: MXN 600 (subject to availability)
- Late check-out fee: MXN 600 (subject to availability)
- Crib (infant bed) fee: MXN 400 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Plaza Galerias Guadalajara Shopping Center
0.7 km / 0.5 mi
Metropolitan Park
1.5 km / 0.9 mi
La Gran Plaza Fashion Mall
2.5 km / 1.6 mi
Glorieta Chapalita
3.4 km / 2.1 mi
Scotiabank Aquatics Center
3.4 km / 2.1 mi
Autonomous University of Guadalajara
3.6 km / 2.3 mi
Centro Telcel de Tenis
3.7 km / 2.3 mi
US Consulate General Guadalajara
3.9 km / 2.4 mi
La Estampida Sculpture
4.2 km / 2.6 mi
The Landmark Guadalajara
4.3 km / 2.7 mi
El Acueducto
4.6 km / 2.8 mi
Minerva Roundabout
4.6 km / 2.9 mi
Andares Shopping Center
4.7 km / 2.9 mi
Bosque Los Colomos
4.7 km / 3 mi
Puerta de Hierro Medical Center
4.9 km / 3.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2006
- Total number of rooms: 75
- Number of floors (main building): 6
- Double rooms: 71
- Suites: 4
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
- Airport
Show 47 more facilities & services
- Harbour
- Golf course
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Airport Shuttle
- Room service
- Laundry service
- Medical service
- Babysitting service
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Garden
- Terrace
- Bicycle storage
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room
- Business centre
- Children playground
- TV lounge
- Hairdressing salon
- Breakfast
- Breakfast buffet
- À la carte lunch
- À la carte dinner
- Non-smoking establishment
- Fitness
- Archery
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHg hotel
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHg hotel
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHg hotel
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHg hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHg hotel
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHg hotel
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHg hotel
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHg hotel
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHg hotel
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hg hotel
100
reviews shown
Benjamin
Great place for us to visit Akron stadium and GLD. Easy uber rides throughout
Reneé
Muy buen servicio h la habitacion limpia y amplia
Consuelo
Todo bien
LAURA ANTONIA
EN GENERAL BIEN
DINETTE
They are friendly, the hotel is clean but bed and pillows aren’t comfy.
Silvia
Super easy to work with this hotel and staff
Refugio Alex
Almost everybody was amazing just one small detail house keeping has to remember they work at a hotel not a bar in tijuana keep their conversations private especially when using foul language
Silvia
Good area
Ignacio
Great service
Jesus
Very nice staff, clean hotel, and accessible parking.
Juan M.
Staff friendly, around area shopping center , restaurants.
Steve
Great location for travelling secure parking and friendly staff. Room was good but bed was a little small. I should have got a 2 bed room.
Great hotel
Great hotel
Umut
Great staff
Guillermo
Hotel is good but the restaurant food not so good
Fatima
Hard pillows, things are super outdated but can’t expect more for that price!
Liliana
E excellent
ADRIANA
I would like to recognize the staff. Unfortunately I don’t have their names but the lady during my check in was super nice and professional. Special recognition to the guys working in afternoon they were super helpful, friendly, polite, professional. Once again I don’t have their names but hopefully they can be recognized.
If I have to say a negative thing is the pillows can have an upgrade and in my situation the same guest wouldn’t let me sleep at all due all the running and slamming on the doors and being super loud but once I called to the night receptionist he was more than helpful
If I have to say a negative thing is the pillows can have an upgrade and in my situation the same guest wouldn’t let me sleep at all due all the running and slamming on the doors and being super loud but once I called to the night receptionist he was more than helpful
Analaura
Everything was good and pleasent.
francisco Javier
Si tuviera alberca estaría genial, el restauran necesita una manita y mayor publicida
Sofia
Great customer service and attention!
Safe place!
Gated area for vehicles
Clean room
Decent
Safe place!
Gated area for vehicles
Clean room
Decent
Cindy
Very good service, location for us was great easy to get to.
Celia
Friendly staff and rooms were great
Janice E.
It was a lively hotel with a wonderful staff
Lucia
Nice stay for a weekend
Arturo
Lugar accesible
Gustavo
Comfortable and convenient
María y.
I always like staying here it’s a safe and secure place
Adela
Room was clean and comfortable bed. It has a big jacuzzi.
Vicente
Todo estuvo muy bien el personal muy atento ninguna queja de nada, solo que no tienen refrigerador es lo único q si hace falta especialmente si uno va por días
Ramon
Hi, my experience on HG was very nice, the beds were so comfortable, amazing hot water shower, incredible respectful staff. Thanks for everything. Come back to HG hotel? Definitely yes . No regrets about our stay here. Thanks. Ramon Ruiz.
Liliana
Excellent everything
Elisa Guadalupe
The rooms are uncomfortable and the sheets have terrible quality. The air conditioning does not work at all and the ladies at the front desk are very rude and disrespectful. I do not recommend this place.
Elisa Guadalupe
Terrible service from the ladies of the front desk, really disappointed with the room the air conditioning was not working at all. I’ll never be back in there.
Erika
Good Service
Great hotel to stay when traveling in and out of GDL. Great customer service, form wake up call to transportation set up.
María y.
Love that they have a restaurant with amazing food in addition to a nice gym area. Walking around is not a problem at all for me
Martín
Great service and attention.
María y.
Excellent service
Antonio
2.5 Stars
I would not rate this hotel the 4 stars Hotels.com rates it. I will be genorous and rate it a 2.5 star. Jacuzzi was not working properly, asked for extra pillows and was denied. Elevator to the 6th. Floor was broken, had to take 2 floors of stairs. Tv volume was too low and froze often.
Marek
Very quiet rooms,gut lokation,nice service
evelyn
My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants
Miguel
Excellent
Everything was great just a little of air on the bathroom and bed the first day but after that day everything was great and clean very recommended for the price and location.
Jose Carlos
Great hotel
In general the hotel was great, the only thing is that they need to improve the WiFi conection.
Steve
Great staff
Esther
Perfect for sleeping in business plan, al was fine, accordung to prive
Verified traveler
The checkin was easy and fast.
The room was as expected, very quiet
The room was as expected, very quiet
Adriana
agradable
Es un lugar cómodo y acogedor, limpio
TERESITA CARMEN
I have stayed at this property many times while visiting family. It is always super clean an the staff is always friendly. I miss having the restaurant open, it is a bit inconvenient having to leave the hotel to get coffee in the morning. Although coffeemaker and coffee are provided in the room, its not the same. I was encouraged at seeing the final touches being implemented for the re-opening of the restaurant. Also, a refresh to the rooms may be needed soon. In general this is a very comfortable, clean, and convenient property.
Sugey
Use to stay here before now it just not in good conditions. I had 2 baby’s an the lady put me in the 5th floor with none working elevators an luggage .
Emilio
Falta servicio de restaurante
Buena estancia solo que no cuenta con servicio de restaurante
Mario
The girl at registration went out of her to help with a problem I had.
Why needs to improve is the restaurant. The menu is very limited.
Why needs to improve is the restaurant. The menu is very limited.
juan
El desayuno no lo incluye y es caro, no hay opciones de comida en la noche.
Octavio
Very friendly staff, clean and quiet place. Fair prices too!
Solia
Good
Great location. Short walk to a mall. A little run down. Overall is good for the price.
Adrian
Pretty convenient to walk to the mall and a lot of stores near by.
benjamin
It was an ok experience, lack of amenities it woud be great if they had an ice machine and didn’t have to come down to the lobby every time to get to the lower fellow to get your car. Bed is very comfy do and clean.
Arnulfo
It's very convenient to me. Is a safe area and is on my way home.
Rodrigo
Was fine
Abel
Would definitely return
Alonso
It’s worth the money.
ALBERT
Very noisy at night
Jesus
Good for my work stay
I did appreciate the very safe underground on-site parking. The reception and check in was fast and friendly. The room was very clean and spacious. The wall was a bit thin because I could hear the person next to my room was having conversation but once I turned on the TV it was fine. The bed was comfortable and large. It was a 2 bed room. The sink and washer were great. The water pressure was excellent. Towels were great. It is a basic type hotel but I just needed something to sleep in for 1 night and get back to work. I would stay here again. I give it a 3.8 star rating.
Jose
Todo muy bien desayuno rico del personal muy amable el lugar limpio la habitación muy cómoda el área donde está el hotel muy seguro me gustó si volvería a hospedarme ahí en ese lugar
Carlos
Great Hotel at a very competitive price in comparison to other places in the area. The furniture and decor is a bit dated but that's to be expected at this price point. It's very clean and the staff is awesome. It's definitely a place to take your family. It's walking distance from a huge shopping mall with dinning all around so that's very convenient in such a big city...it's located near 2 main transit arteries so getting around in a car is easy.
Alicia
Great choice for the price
Check in was easy and despite being located on a very busy street, the hotel inside is surprisingly very quiet. Beds are a little hard but we all slept great. For the price and a quick night of rest on a longer journey, we’d stay here again.
Susana
El servicio excelente. Las instalaciones terribles! El gym terrible no sirve ningún aparato. Hay wifi pero no sirve. Muy viejo el hotel.
Anamaria
I would definitely use it again on our next trip.
CESAR
La estancia fue buena, pero en resecepcion no me querían dar mi habitación por que estaba según ellos ya ocupada y tuve que comunicarme en atención al cliente
Katharine
Not As Expected - Wouldn't stay again.
We booked this stay based on proximity to where we needed to be as well as convenience to Galerias mall for easy dinner options. Based on ratings from other guests I thought the place would be nicer. It was just ok. The front desk staff was not friendly. Acted like we were inconveniencing her to check in. The bellhop was very friendly and nice. No complaints there. No food was included - not entirely unexpected, but based on other reviews, it wasn't clear if a continental breakfast might be offered. It is not. Only the restaurant which opens at 7am. When we arrived at check in around 7:00pm, the restaurant was already closed, so I'm not sure what their closing time is. We ate at the mall instead. The gym is extremely small and very, very basic. The website pictures didn't show much so that should've tipped me off. Now I know better. That was a disappointment. Our room wasn't dirty per se, but there was hair around the sink (already there at check in) and a random rubber band on the floor by the bed. Bed and pillows weren't especially comfortable, but at least the beds are queen size. All in all, not horrible, but definitely not worth the price we paid. Would not stay here again.
Verified traveler
Gran servicio y excelente ubicación
El servicio y la calidez son inigualables. El hotel tiene una excelente ubicación y las habitaciones cuentan con lo esencial para una estancia en pareja.
MARCO
Staff 5 🌟 stars.
Overal my experience @ this hotel it was ok. service, cleanliness, and comfort. I'm a Netflix fan and was disappointing to know that the television set it's not compatible to stream Netflix, Hulu, or YouTube. Internet connection very weak, Staff very polite and always ready to go the extra mile to please customers, I ask Martin to take my clothes to laundry and have them wash and fold for my and it was ready same day, Overal customer service deserves a 5 star, Angelica doing our room always wih hig level of courtesy, Carlos in the restaurant always very polite, Cipriano always ready to help in anyway he can, he is the handyman of the hotel very polite always , Natalie in the front desk, Overal customer service it's Amazing, hotel needs to extend the restaurant service with more hours, The location it's unbeatable, Plaza galerias 2 bloks away, plaza del sol 5 minute drive same as the expo area Airport only 30 minutes away.
GISSEL
It’s a very nice Hotel. Too much for the small price. I love it!
CLARA ELENA SEIJO
Un lugar cerca de plaza galerias. Cerca de restaurantes y facil acceso a transporte publico. Limpio. Es tranquilo aunque aveces los huespedes no respeten las reglas. Es a donde siempre vengo desde Puerto Vallarta cuando quiero venir de compras a Guadalajara.
christian alan
Excelente personal.
Excelente servico muy limpio muy bien ubicado fuy de vacaciones con mi familia 6 noches y todo excelente el personal muy amable 100% recomendable.
Carlos A Martinez
Nothing special
Eunice Abigail
Nice hotel for the price
Dennis
The location was perfect for my needs. Bed linens had holes in them in places and were old and stained in places. There was no ice anywhere on the property; staff told me to go to the drug store and buy some ice there. The Internet was very good. There was absolutely no seating inside the room other than a couple of straight table chairs and the bed. The bathroom sink was not in the bathroom. The room assigned was smaller than the room selected during the booking process.
Juan
It’s one of the best hotels I have stay for the price I do recommended
Rosa
Pésimo WiFi no me sirve un hotel así
Desafortunadamente nunca pude conectarme a internet y me dijeron que así estaba ya el servicio y que posteriormente lo verían con sistemas y que si quería usar otra red que tenía que estar en recepción, esto no me gustó nada y tan solo por esto ya no volvería aunque en general estaba bien el hotel.otra situación es que el restaurante de estar anteriormente 24 ahora solo está hasta las 3 de la tarde.
Luis
Great service from start to finish
Clean and adequate facilities, courteous staff, great price/benefit
Clean and adequate facilities, courteous staff, great price/benefit
Ma de la Luz
The hotel didn’t have internet access
Arturo
100% RECOMENDABLE
EN SI LO MEJOR DE TODO ES QUE SU GENTE SIEMPRE ES MUY ATENTA Y SERVICIAL. ESTE HOTEL LO RECOMENDARIA MUCHO PARA VIAJE DE NEGOCIOS O DE PLACER. ADEMAS DE CONTAR CON UNA LIMPISIMAS INSTALACIONES, SE ENCUENTRA MUY BIEN UBICADO.
John
The hotel added a dining area since our last visit; we liked that.
On the negative side, the sink had a leak.
On the negative side, the sink had a leak.
JUAN MANUEL
Bien ubicado y cómodo
El hotel es cómodo, muy buen ubicado, cerca de Costco y Plaza Galerías.
MARCO
overal its a grea 3 star hotel., great ubicacion.
Gregory
The hotel and staff were great. However, the toilet had a leak. I notified the front desk. They said there was no problem found...leak still existed. Also, it was supposed to have a bar/restaurant...no bar.
Gabriel
Nice, clean, convenient, and friendly staff.
Sayde
URGNT NEW CHANGES
For the price the hotel is great! Toilet was liking 😐the hotel is old ,but the personal AMAZING ..All the employees very nice (the food in the restaurant HORRIBLE bad quality, bad food , old desserts.
moises
Great time
It was a great hotel the staff was amazing
Carlos
Jacuzzi did not work, other than that, it was great.
MARCO
excellente trato de personal.
El hotel esta llamativo por fuera., por dentro ya te das cuenta q es un hotel 3 estrellas pero con muy buen mantenimiento, estuve 2 semanas el la junior suite, y fue de lo mas agradable posible, a 2 cuadras de plaza galerias una de las mas importantes de Guadalajara., el personal todos muy atentos desde Prisiliano y su compañero Martinq son los maleteros, y Monserrat en el restaurant y el señor Israel y sus compañeros, todos pero todos muy amables. Angelica q se encargo de limpiar mi habitacion es de mas amable y servicial q puede uno encontrar en un hotel. Como dije es un hotel 3 estrellas, no esperen uno de 5 por que pagamos por uno de tres y eso es lo q recibes pero, con muy buen servicio y personal muy atento. El restaurant le falta mas variedad enel menu lo poco q tienen esta bueno, y en la terraza puedes fumar al aire libre . muy buen hotel pienso regresar muy pronto. Lo malo es q no tiene alberca, espero pronto tengan una. muy buena estancia la verdad.
Verified traveler
Loved the jacuzzi
MARCO
buen hotel
Excelente servicio, muy limpio, y muy buen ambiente, restaurant menu muy limitado, todo el personal muy atento y cortez, lugar boniito con muy buena ubicacion, precio justo lo q es un hotel 3 estrellas. mencion honorifica en servicio: Cipriano, Angelica, Israel, Isabel, y todo el resto del equipo.
Mahalia
Great location. Staff was amazing, polite and helpful. Rooms are clean and have basic ammenities. The hotel looks well taken care of. The price was reasonable.
JOSE MANUEL
No me respetaron la reservación
No me respetaron, la reservación. Cuando llegué simplemente me dijeron que no tenian habitación para mí y a manera de compensación me ofrecieron $700.00 y reservarme e otro hotel. Si yo no hubiera llegado me habrian hecho un cargo de $1,400.00, ellos no cumplieron y solo les costo $700.00, eso no es justo.
Susan
we found the staff to be very accomodating and most staff spoke english which was an asset as our spanish is terrible.
Verified traveler
Did not respected our reserved room, downgraded it
The hotel did not respected our reserved room. We reserved the junior suite and they gave us the regular double room. Not cool!
rafael
Good location and very clean. Very friendly staff.
Alicia
La verdad el restaurante una pesadilla de malo y mal servicio con el nuevo administrador, una PENA después de remodelado no alcancen a tener buena cocina, el mesero que queda de hace 10 años EXCELENTE SERVICIO, pero de nada sirve si los alimentos son un asco y mal servidos....realmente LAMENTABLE.
Ramiro
Pretty clean
Steve
Really nice for a couple.
Location & surroundings
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Av. Vallarta No. 5281, Guadalajara, Mexico
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