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Country Inn Suites By Radisson Louisville South Ky

Louisville - KY · United States

400 Paroquet Springs DrView location

7.8/10Very good1,005 Reviews
Cleanliness7.8/107.8
Service8.2/108.2
Comfort8.0/108.0
Condition7.6/107.6
Neighborhood8.4/108.4
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Country Inn Suites By Radisson Louisville South Ky

Located just south of Louisville and minutes from Elizabethtown, Fort Knox, and Bardstown, the Country Inn & Suites in Shepherdsville is an excellent choice for business or leisure travelers.

Business travelers will appreciate the home-away-from-home atmosphere and spacious, yet cozy, guest rooms, ideal for relaxing after a day on the road. Guests can unwind with a book from our lending library or work out in the fitness center. Start your day with our deluxe continental breakfast buffet.

Business travelers also appreciate our in-room data ports and proximity to the Paroquet Springs Conference Centre, with meeting facilities accommodating 15 to 1, 500 people. A small meeting room (15-20 people) is also available at the hotel.

Vacationers will appreciate our easy access to Interstate 65 at exit 117, making us an ideal overnight stop. Hungry visitors will find over 20 restaurants within a mile of the hotel. Adults and children alike love our indoor pool.

Read more about this hotelShow less

We're also close to Kart Kountry, the longest go-kart track in the U. S. All guests will enjoy our gorgeous river view, microwaves, refrigerators, guest laundry, whirlpool suites, in-room hair dryers and coffee makers, and freshly baked cookies.

With a stay at Country Inn & Suites by Radisson, Louisville South, KY in Shepherdsville, you'll be a 2-minute walk from Paroquet Springs Conference Center and 6 minutes by foot from Kart Kountry.

This hotel is 1 mi (1.7 km) from Bullitt County History Museum and 1.6 mi (2.6 km) from Awesome Flea Market. Make yourself at home in one of the 68 air-conditioned rooms featuring refrigerators and microwaves.

Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Paroquet Springs Conference Center 0.2 km / 0.1 mi
Kart Kountry 0.5 km / 0.3 mi
Bullitt County History Museum 1.4 km / 0.8 mi
Awesome Flea Market 3.5 km / 2.1 mi
Floyd's Fork 4.7 km / 2.9 mi
Heritage Hill Golf Course 6.7 km / 4.2 mi
Maplehurst Golf Course 8.7 km / 5.4 mi
Forest Edge Winery 10.5 km / 6.5 mi
Jim Beam American Outpost 12.3 km / 7.7 mi
James B. Beam Distilling Co. 12.4 km / 7.7 mi
Brooks Hill Winery 13.5 km / 8.4 mi
Bernheim Arboretum and Research Forest 13.6 km / 8.5 mi
Milla Nova Winery 13.8 km / 8.6 mi
Mount Washington City Park 14.5 km / 9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 68
  • Number of floors (main building): 3
  • Twin rooms: 40
  • Double rooms: 28
  • Suites: 44
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 14 more facilities & services
  • Wi-fiExtra charge
  • Laundry service
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • Newspapers
  • Library
  • Restaurant
  • Meeting room
  • Indoor freshwater pool: 1
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishment
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room AccessibleRoom • Accessible • 30 m²ROO.H6-4
    Room AccessiblePhoto unavailable2 photos

    Country Inn Suites By Radisson Louisville South Ky

    Room Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-4

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 30 m²SUI.KG-2
    SUITE KING SIZE BEDPhoto unavailable2 photos

    Country Inn Suites By Radisson Louisville South Ky

    SUITE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Country Inn Suites By Radisson Louisville South Ky

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Country Inn Suites By Radisson Louisville South Ky

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1

    Photos are not available for this room type.

    Country Inn Suites By Radisson Louisville South Ky

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 25 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable1 photo

    Country Inn Suites By Radisson Louisville South Ky

    SUITE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Country Inn Suites By Radisson Louisville South Ky

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOMSUI.2Q-B1

    Photos are not available for this room type.

    Country Inn Suites By Radisson Louisville South Ky

    SUITE TWO QUEEN BEDS ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable1 photo

    Country Inn Suites By Radisson Louisville South Ky

    Room TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 30 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable1 photo

    Country Inn Suites By Radisson Louisville South Ky

    DOUBLE Accessible KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Country Inn Suites By Radisson Louisville South Ky

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Country Inn Suites By Radisson Louisville South Ky

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Country Inn Suites By Radisson Louisville South Ky

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Country Inn Suites By Radisson Louisville South Ky

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 41 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable2 photos

    Country Inn Suites By Radisson Louisville South Ky

    SUITE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-3

    Photos are not available for this room type.

    Country Inn Suites By Radisson Louisville South Ky

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Country Inn Suites By Radisson Louisville South Ky

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Country Inn Suites By Radisson Louisville South Ky

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Country Inn Suites By Radisson Louisville South Ky

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Country Inn Suites By Radisson Louisville South Ky

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Country Inn Suites By Radisson Louisville South Ky

7.8
Very good
1,005 Reviews
Cleanliness
7.8 /10
Service
8.2 /10
Comfort
8.0 /10
Condition
7.6 /10
Neighborhood
8.4 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
22 Jul 2026
Shirley
Hotel was easy to access from interstate and clean with comfortable beds
8/10
Excellent
22 Jul 2026
Catherine
Ive stayed here many times and enjoyed myself however I wouldnt recommend a room with a jetted tub. Since there is carpet in the room it smells heavily of mildew. Pool was also closed when we checked in but staff was very friendly and offered to let us cancel the reservation because of it.
2/10
Poor
15 Jul 2026
John
Pool was closed without informing us. Hotel was very poorly maintained. The worst Country Inn & Suites I have ever stayed in. Breakfast was a disaster and a complete mess. Mattress was horrible with the springs digging right into your back. Horrible stay. Food violation inspection notice posted on wall and breakfast room including potential food contamination.
Friends_and_family Family
10/10
Exceptional
11 Jul 2026
Jessica
SUPER EASY CHECK IN. ROOM WAS NICE & CHILLY…. BED WAS COZY…. PILLOWS could use a lil more fluff… BREAKFAST WAS GREAT. Need another waffle maker LOL …. LOVED THAT IT LASTED UNTIL 1030 & checkout was 12!!!! GREAT PARKING & SPACE!!!
Partner
4/10
Poor
10 Jul 2026
Elizabeth
I booked this hotel because it had a pool but when we got there it was closed by the health department. We were not happy.
Friends_and_family Family
4/10
Poor
08 Jul 2026
Julie
We were in a non smoking room that smelled of pot. Hallway smelled of pot too.
Partner
8/10
Excellent
19 Jun 2026
Jennifer
Friendly staff, enjoy the 12noon check out. A bit dated and limited breakfast selections. Overall a clean decent place to stay and would stay here again. Stayed 1 night
Partner
2/10
Poor
09 Jun 2026
Erin
We booked this hotel for the pool, as we were traveling with a 2.5 year old. Upon arrival, was told the pool was under maintenance for months - should have updated this detail on the hotels.com app. Since we were already driving for 4 hours with our toddler, we decided to let it go and stay. I had specifically requested a bathtub for our toddler, he said only had 1 room and should show it to me before i decide. I went into the room and reeked of mold and mildew. Not safe for us to stay. We had to book another hotel and figure that out before I could contact hotels.com. Once we got to the next hotel, 20 minutes out of our way, I contacted hotels.com and they initiated our refund. Now are refusing that. So not only was this hotel horrific and we would have been exposed to who knows what, i had to pay for that AND the additional hotel. Very unsatisfied all around!
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Nina
Clean room, friendly staff, close to dining
Partner
4/10
Poor
01 Jun 2026
Susan
I was SO upset to find that even though I had reserved an ADA room, they did not give us one. Insult to injury - they put us at the very end of the hall & my husband cannot walk very far. He was not able to shower the next morning without the walk-in shower...
When you reserve an accessible room - you NEED an accessible room!!!
Friends_and_family Family
10/10
Exceptional
31 May 2026
Henriette M
We stay here at least twice a year! Great place! Reasonable rates. Jay at checknin was wonderful! Will stay here again!
Friends_and_family Friends
4/10
Poor
31 May 2026
James
It was pretty clean, but in the room, you could tell where they had patched places on wall and corners and never painted to fix it when we asked for towels they had to wait to get some washed in the place wasn’t even booked up there were maybe 15-20 cars in lot …. Then we asked for pillows for fold out sofa and all they had was one told us to use them off our bed 🙄…. And the breakfast was awful
Family
6/10
Pleasant
31 May 2026
Tara
For the price, I’d stay again. I’m not what you’d call high maintenance, by any means. The important things were good. The beds were clean and the fixtures had been wiped down. The rest was meh. The floors aren’t floors I’d walk barefoot on and they hadn’t even bothered throwing away the previous tenants dirty bra that was hanging on the hook. I always check into a hotel with my own cleaning stuff packed, so a fifteen minute once over put me much more at ease. The AC ran great, the pool was exactly what the kids needed, and the beds were just hotel beds, but we were able to sleep in them. It’s a lot cheaper than other hotels in the area, so if that’s your main goal, pack some bleach spray and a magic eraser and you’ll be happy enough here.
Family_with_children
2/10
Poor
27 May 2026
Matt
We booked the hotel for the swimming pool already paid for it just to be towed to pool was not working. Seems like all these foreigners. Don’t care about the pools. They’re scared to waste money on it. And I’ve tried to get a refund, but Expedia decided to go with the hotel and wouldn’t give me my 160 bucks back.
Family_with_children
8/10
Excellent
17 May 2026
Larry
They didn’t have any water bottles. Vending machines were either out of order or empty
Friends
10/10
Exceptional
17 May 2026
Annie
Very clean place. Breakfast buffet was good, we would stay here again.
Family_with_children
8/10
Excellent
17 May 2026
Carol
Clean, comfortable and convenient
Family
4/10
Poor
10 May 2026
Whittney
Breakfast wasn’t great. Room was kept clean just hope you don’t want any kind of towels if they are busy. Staff wasn’t very friendly and the parking was fine.
Family_with_children
10/10
Exceptional
07 May 2026
Brittanni Napier
The staff were very friendly and welcoming. The hotel was very nice and clean and I will go there every time I'm in town. Definitely book this hotel!
8/10
Excellent
03 May 2026
Bethany
Not fancy but clean and comfortable with friendly staff. Rooms are large, plenty of space for families. Tucked out of the way, ample parking and nice indoor pool.
Family
6/10
Pleasant
03 May 2026
lori
Old hotel, some areas showing wear, front desk staff excellent, 1st floor room has a musty smell. Rooms large, entry very nice, breakfast could use some healthy choices
Family
10/10
Exceptional
26 Apr 2026
Scott
My family loved their stay. Their room was little a small apartment. Very convenient for a small family. They want to stay another time. Clean room and a nice breakfast.
Friends_and_family Family
6/10
Pleasant
23 Apr 2026
Deborah
Front desk clerk was very rude. I was exhausted after traveling for 9+hours. The clerk was on the phone when I arrived and never acknowledged me. When he finally finished his call,
6/10
Pleasant
15 Apr 2026
Ashlyn
I left a day early and couldn’t get a refund for the one day. Everything else was fine.
2/10
Poor
12 Apr 2026
Misty
Room was dirty. Soap and hair in the shower and huge wet spot on the carpet. Sofa bed had most bottom springs missing not usable and the microwave did not work. Notified hotels.com who told me to go speak to the front desk. He said he could do nothing that the manager would be there at 9am. Checked out before 12pm manager not there other employee said he was sorry he could not do anything. I told them to fix the bed before someone got hurt.
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
Geylis
Pretty clean
Partner
8/10
Excellent
04 Apr 2026
Rebecca
Couldn't est that food.
10/10
Exceptional
31 Mar 2026
Karla
Clean Room! Friendly Staff! Good Breakfast❣️
Friends
8/10
Excellent
19 Mar 2026
Jay Downs
Right next door to the Conference Center where I needed to be. Just walked to work. perfect
Self
6/10
Pleasant
18 Mar 2026
Dana
Pool was \"under maintenance\" during stay so could not use. This was not listed on the website, and it was the main reason we booked with this hotel was the indoor pool. Also understand about having a medical emergency but they booked us directly across the hall from it as it was happening during our check in. The horrible odor in the hallway was nauseating, I would have thought they would not have sent us to a room directly across from it upon check in while that was happening but maybe no other choice. There were a lot of dead bugs in the window seal the toilet clogged twice during our stay and the noise level from the hwy was pretty loud. We managed as we were there for two nights a little tired when we left but we got through the stay. Do not plan on staying there again if we visit the area. The people working there were very friendly was the redeeming quality of the stay.
Friends_and_family Family
8/10
Excellent
09 Mar 2026
Jennifer
The tv stand in the room was broken and the sink in the bathroom was cracked. Otherwise it was clean!
Partner
10/10
Exceptional
06 Mar 2026
Jill
Clean room, good breakfast
8/10
Excellent
02 Mar 2026
brian
Bed to hard
10/10
Exceptional
21 Feb 2026
Kevin
Great place
Business
10/10
Exceptional
17 Feb 2026
Joyce
Staff, clean room
Partner
10/10
Exceptional
17 Feb 2026
Jessie
Clean room, staff were great. Easy check in and out.
Partner
6/10
Pleasant
13 Feb 2026
Matthew
Better pillows and warmer blankets
Business Friends
10/10
Exceptional
08 Feb 2026
Diane
Room was clean, staff was nice. Nice weekend stay.
Friends_and_family Family
10/10
Exceptional
08 Feb 2026
Angela
The hotel was spotless and the staff was extremely accommodating.
Business
10/10
Exceptional
08 Feb 2026
Fabiola
The room was just as described. Excellent location. Close to everything. Perfect!
Business_and_leisure Family
10/10
Exceptional
27 Jan 2026
Donnie Todd
Room was clean. Friendly staff. Looking forward to staying again in July.
Business
4/10
Poor
19 Jan 2026
Joel
On arrival, no one at the desk for 5 minutes. I finally called the hotel and then they showed up. The 1st 2 rooms assigned had no heat (21 degrees outside). The 3rd room had heat. In all, less than I’ve experienced in the past from this brand.
6/10
Pleasant
18 Jan 2026
Barry
Buy new pillows. Instead of buying new ones, they folded the old ones in half and tucked them in tightly into a pillowcase.
Partner
10/10
Exceptional
15 Jan 2026
Lydia Kala
The hotel staff were excellent will absolutely stay again. Safe, easy and clean.
Leisure Family
6/10
Pleasant
21 Dec 2025
Eric
Quiet,clean and nice breakfast. The bed was HARD and the pillows were extremely small and flattened down significantly.
Partner
10/10
Exceptional
12 Dec 2025
Susan
Excellent stop on journey south. It’s clean, functional and modern. We love the suite style. Very reasonably priced.
Breakfast is as to be expected- very few edible things for healthy eaters- overcooked scrambled eggs, Raisin Bran with raisins so hard you would crack teeth.
Leisure Partner
10/10
Exceptional
10 Dec 2025
Michelle
Trucking parking is a bonus to a great hotel
Business_and_leisure Partner
2/10
Poor
30 Nov 2025
Angela
Never cleaned the room after 3 days, the phone didn’t work too. The pool area was 65 degrees, too cold to swim!!
Leisure Partner
10/10
Exceptional
24 Nov 2025
Brandi
Staff was extremely helpful
Partner
8/10
Excellent
24 Nov 2025
Christine
Room is large, clean and comfortable. Very nice accommodations.
Business_and_leisure Partner
6/10
Pleasant
22 Nov 2025
Bradley
The bathroom did not close fully and had a humidity damage.
8/10
Excellent
19 Nov 2025
Henriette M
Great room. Glad to have microwave to enable us to cook our supper
Friends_and_family Family
4/10
Poor
19 Nov 2025
Wendy
The room smelled of must and mold. Vents had black mold around them. Congested in the morning. Dirty. Front desk people were nice.
Friends_and_family Family
10/10
Exceptional
12 Nov 2025
Alice
The room was very clean, and the staff was professional and cordial. We were very satisfied with our room and service!
Business
6/10
Pleasant
12 Nov 2025
Henriette M
No eggs, little coffee, only buscuits & gravy and sausage patties, cold cereals and waffles. No yogurt or eggs or oatmeal like they usually have
Friends_and_family Family
10/10
Exceptional
09 Nov 2025
Malika
Room was average, smell like mildew due to wet carpet. Bed was not comfortable at all. It quiet and peaceful. Okay for an overnight stay.
Partner
8/10
Excellent
28 Oct 2025
Stephen
Clean room. Friendly staff at check in
10/10
Exceptional
26 Oct 2025
Debra
Everything was great and we enjoyed our stay
Leisure Partner
10/10
Exceptional
16 Oct 2025
Mandy
Was a one night stay and was just what was needed for that
Leisure Family
6/10
Pleasant
11 Oct 2025
Daniel
Trouble with check in, didn’t have our reservation. Breakfast wasn’t very good.
10/10
Exceptional
02 Oct 2025
Pam
Room was very comfortable. Breakfast was good.
Leisure Friends
10/10
Exceptional
29 Sep 2025
Morgan
Great stay for Louder Than Life 2025!
Leisure Friends
6/10
Pleasant
28 Sep 2025
Sasha
I booked a suite which is the biggest room they had available. In town for a funeral, didn’t check in till 10pm staying one night, pretty much a in-out experience. 2 adults and 4 children (which one still sleeps with me) The room had 2 queen and pull out sofa (remember this was a suite) The man behind the counter was super rude and made us book another room. Because I was 1 person over, now 4 kids 2 adults for a 3 bed room. Also the fact he was super rude about it too. I will never stay again.
Leisure Family_with_children
10/10
Exceptional
22 Sep 2025
kelsie
Super friendly and accommodating!
Partner
8/10
Excellent
14 Sep 2025
Robert
Very clean
2/10
Poor
13 Sep 2025
Robert

Stay away

Had to flush toilet 5 times just to get paper to go down.
You could smell mold in the air. Mold in shower and jacuzzi. To loud, although you are by a highway. Staff not very attentive. It’s a Country Inn & Suites and no fresh cookies at front desk. No body at breakfast at 8:00 on a Saturday morning should tell you something.
Time to down grade this place to a Motel 8.
Partner
8/10
Excellent
11 Sep 2025
Justin
Clean and updated rooms.
Leisure Friends
6/10
Pleasant
11 Sep 2025
Edward

Not for us

I think overall this hotel chain quality needs improvement. Deep cleaning to rooms is really needed. Pillows sewn to furniture, low quality everything!
Partner
10/10
Exceptional
09 Sep 2025
Jessica
Clean room friendly helpful staff
8/10
Excellent
27 Aug 2025
Melissa
I liked that it was close to my family I was visiting. The guy who checked me in was very rude though!
Leisure Self
8/10
Excellent
26 Aug 2025
Dr. Troy L
Great place
Leisure Self
10/10
Exceptional
20 Aug 2025
sarah
The gentleman that checks us in was very friendly
Leisure Partner
10/10
Exceptional
10 Aug 2025
Ashlyn
Second time staying here very quiet and clean. Was only dissapointed that the pool was under maintaince my whole stay.
Leisure Self
10/10
Exceptional
08 Aug 2025
Srinivas
Goid
10/10
Exceptional
04 Aug 2025
Erica
Very nice . Convenient to okaces to eat.
Bathroom was very clean.
Leisure Self
6/10
Pleasant
03 Aug 2025
Melody
Air conditioning didn’t work properly.
It’s was 80 in our room
Partner
6/10
Pleasant
01 Aug 2025
Jennifer
Check-In went smooth. Front desk was ok, but wasn’t very welcoming. I felt like I was inconveniencing them. Our room was clean, but it smelled really, really musty. The beds were comfy, but there was something spilled down the side of the bed. The linens were clean
Friends_and_family Family
4/10
Poor
31 Jul 2025
Maeve
Dirty
2/10
Poor
30 Jul 2025
Nadine
The only clean part of the hotel was the lobby. Conveniently off the highway with plenty of dining options. Bathroom was dirty. They charged $100 for incidentals however, there is nothing in the room that that would be required for. The check-in clerk was rude.
Leisure Partner
6/10
Pleasant
30 Jul 2025
Louis
Good for overnight stop
4/10
Poor
29 Jul 2025
Craig
We've stayed here before and had no concerns or issues, but the room this time was in rough shape. The room was horribly humid and smelled musty. The floor felt damp from the moisture in the air. Walls were poorly painted and damaged walls were poorly repaired. Sink had a huge crack in it. The price was amazing - so I guess we got what we paid for.
Leisure Partner
8/10
Excellent
28 Jul 2025
Wayne
It was a great stay only issue we had was the bed was so uncomfortable
Leisure
10/10
Exceptional
14 Jul 2025
Bertha
The pool looked dirty
Leisure Partner
6/10
Pleasant
02 Jul 2025
Dr. Kamali
Staff were polite and helpful
Leisure Family
4/10
Poor
26 Jun 2025
Mary
The reservation through Expedia was changed without notification. Requested a Dbl room King Bed. We were given a gaud room with mirrors and hot tub. No sitting area for guests. Room was directly across from another room under noisy construction (drills, hammering). We showed them the reservation from Expedia. They said they received the reservation with a standard king. The one we wanted was not available. Later the desk clerk came to the room and said they did have a double available after all if we wanted to move. We had already unpacked and did not have time to repack and move as we were leaving for a prior engagement and we couldn’t be late. The clerk was quick to blame whoever sent the reservation to the hotel, did not try to rectify the issue at first until speaking with a manager and assigned a room next to construction. We are still waiting for a receipt they said they would email because they had no hard copies. We did receive one from Expedia stating the reservation for a king double room suite. I have NEVER had this issue with Expedia or Country Inn Suites. I have been a Choice Hotel and Expedia members for years. It makes me nervous now to use Expedia and wonder if this all had been avoided if we went directly to the Hotel.
Leisure Partner
10/10
Exceptional
20 Jun 2025
Sandra
Enjoyed the courtesy and professionalism of the staff enjoyable experience
8/10
Excellent
17 Jun 2025
Trisha
The hotel was fine. I think they were working on remodeling some rooms while we were there. The stairwell wasn’t vacuumed our whole stay (4 nights) one day the pool was closed, so we couldn’t use it. Our last night someone’s room on the 1st flooded/had water issues. I think they had to shut the hot water off bc I tried taking a shower but didn’t get any hot water. The next day the water must of still not been on to the bathrooms by the elevators. But they didn’t have out of order signs on the doors. So the bathrooms toilets were gross.
Friends_and_family Family
10/10
Exceptional
13 Jun 2025
Saraea
There was some construction going on in the late afternoon/early evening that I could hear down the hall, but once I turned on the TV in my room, I didn't notice. While annoying at first, I realize the hotel is either A) fixing a room(s) or B) upgrading a room(s), both of which are good. They did not do any work once it turned evening. The staff were friendly, efficient and helpful.
Leisure Family
8/10
Excellent
12 Jun 2025
Julie
Nice place to stay . Quite. Plenty of parking.
Leisure Self
2/10
Poor
12 Jun 2025
Lorie
The room was remodeled but old stained furnishings.
Leisure Partner
4/10
Poor
08 Jun 2025
fettah
Nice outside looking and nice entrance but poor room condition. Dirty bath tub. No phone in the room. Limited breakfast choices.Bad room smell.
Leisure Family_with_children
6/10
Pleasant
06 Jun 2025
Rosie
The bed was comfortable, breakfast good, and all the employees were nice. Price was average, but so is the hotel. The elevator is very small. I can't imagine a family of 3 or more, and the luggage cart in that elevator at the same time. The ice machine on the 3rd floor was broken for the 3 nights we stayed. The corner of the bathroom countertop was amiss and could have injured someone if they weren't careful. One hook behind the bathroom door for your towels to hang, and the presentation of the toilet paper, I have to say was disgusting with the mark on the wall. I understand not to waste, but having that small a roll left over from the previous guest, could have been moved to an area in the hotel for employees or the hallway bathrooms. I have no idea why the folded paper was stuck under the toilet, see photo. The constructed area around the desk, showed too many wires.
Leisure Family
6/10
Pleasant
04 Jun 2025
Yvonne
Not the best service, WiFi, breakfast, or front desk support. We ended up changing hotels in the middle of the night.
Friends_and_family Family
10/10
Exceptional
30 May 2025
Jena
Very clean, very friendly, quick checkin, nicely appointed. We will book again. 10/10
10/10
Exceptional
30 May 2025
Gary
Very easy access from I-65, and has a number of dining choices all in the same area. We had a King suite and it was very nice. Beds are comfortable and clean, and room is well appointed. Staff were all very friendly and professional as well. Highly recommend.
Leisure Family
10/10
Exceptional
27 May 2025
Verified traveler

Great place to stay

Very nice people really made you feel welcome. We’re there for all your needs.
2/10
Poor
25 May 2025
Blake
The property was outdated and run down. The paint in the bathroom was so bad it was literally falling off the walls. The maid rumaged through my bag as if i wouldnt notice. Do Not stay here.
6/10
Pleasant
24 May 2025
Roger
Toilet did not have handle attached to flush. Stood in ankle deep water as I showered. Told desk help. Said thanks and moved on. 😟
Business Self
10/10
Exceptional
22 May 2025
Krissy

I would stay again.

Was a great place to stay. Friendly staff. Clean. I would stay again.
Friends_and_family Family
6/10
Pleasant
19 May 2025
Mary
When we got to the hotel. We were told that the Jacuzzi in the room didn’t work. They could not give us another room. So we could take the room with the broken hot tub or go someplace else. Someone could’ve called and let us know. Said they could not give us a discount on the room the third-party which is you guys would have to do that. Can someone help me with this please

Location & surroundings

Country Inn Suites By Radisson Louisville South Ky
400 Paroquet Springs Dr, Shepherdsville, United States

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Country Inn Suites By Radisson Louisville South Ky

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